Ace Hardware Home Services
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Best Pick Reports

Ace Hardware Home Services

Air Conditioning & Heating

Certified Pro
617-658-1815
11th year as a Best Pick

Hours of Operation

Monday7:00 am - 5:00 pm
Tuesday7:00 am - 5:00 pm
Wednesday7:00 am - 5:00 pm
Thursday7:00 am - 5:00 pm
Friday7:00 am - 5:00 pm
Saturday8:30 am - 5:00 pm
Sunday8:30 am - 5:00 pm

Business Address

77 Alexander Road Unit #9

Billerica, MA 1821

Company Details

Services Offered

  • Air cleaners
  • Air duct cleaning
  • Boilers
  • Ductless mini-split installation
  • Furnace repair, installation, and replacement
  • HVAC system repair, installation, and replacement
  • Heat pump repair, installation, and replacement
  • Maintenance programs
  • Refrigeration services

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • Warranty coverage on workmanship and qualifying equipment

Additional Information

The company offers products from brands such as Bosch, Mitsubishi, Carrier, SpacePak, and Unico.

Employee Information

Not specified

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

Founded in 1967 as Unique Indoor Comfort and now operating as Ace Hardware Home Services, the team continues to deliver the same level of expertise and reliable service.

Distinctions

  • Mitsubishi Electric Diamond Elite Contractor
  • BBB Accredited
  • Mass Save Heat Pump Installer Network member

Satisfaction Guarantee

100% customer satisfaction guarantee

About this company

"Unique Indoor Comfort is proud to be partnered with Ace Hardware Home Services! Bringing the Boston area the same high-quality work and service, now backed by the power of the 100-year-old Ace Hardware Brand!"

— ?Joseph Cavallaro, General Manager

Ratings & Reviews

Compiled Score:

Ace Hardware Home Services has received 4.9 out of 5 stars based on 117 customer reviews. Learn about Our Research Process.

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Allison Sharma

Allison Sharma

3 months ago

We had an issue with our Unico high velocity blower and received an incorrect diagnosis, along with a massive estimated replacement cost, from another HVAC company. I decided to go to the Unico website to find one of their preferred contractors for a second opinion. After checking Google reviews and some Reddit threads, I decided to give Unique Indoor Comfort a try, and am so happy I did. Bill was supremely knowledgeable and the utmost professional. He confirmed my suspicion that the diagnosis we had received from the other HVAC company was incorrect, And was able to get our system back up and running for far less than what they had quoted. Every interaction I had with Bill, with his apprentice, and with the folks in the office was excellent. Highly recommend these folks.

Verified Google Review
David Stokes

David Stokes

4 months ago

Bill has worked on my HVAC systems for years now. He is pleasant, knowledgeable, thorough, and always helpful (including easy-to-understand explanations in layman’s terminology). He is mindful of our pets. Today, he was able to diagnose a less-typical issue in a timely manner. The diagnosis charge was warranted given the amount of time that was required to identify the problem. Had it been a simpler issue, that charge might have felt high. The cost of the labor for the fix was reasonable, and he kept to the estimate, which he had provided in advance of the work. I am satisfied that the issue is resolved and will stay that way.

Verified Google Review
John Pappas

John Pappas

4 months ago

Brian, Bruce and Brandon from Unique Indoor Comfort took the lead for the installation of a high velocity AC and heat pump combo in my 1875 house. They were prompt, knowledgeable, ensured they only made modifications were approved of and made sure we understood how to work the system. Ryan was my initial point of contact from Sales and did a great job in spec'ing out our needs and providing a detailed breakdown of costs. Chet and Tevoy finished the installation and configuration of the thermostat and made sure all of our questions were answered. These systems are notoriously difficult to install and- if done improperly - can result in a huge waste of time and money. This is the reason I went with Unique Indoor Comfort as opposed to other companies - for their experienced staff and domain expertise for high velocity Uniico installations. They are a top notch service provider and are worth every penny.

Verified Google Review
Ronnie Kwan

Ronnie Kwan

5 months ago

Chet the technician that service our system was very knowledgeable and quick with all our questions. His work was quite thorough in all his inspections on our unit. We are very pleased and definitely will highly recommend him to anyone that needs some service to be done.

Verified Google Review
Jay Beacon

Jay Beacon

6 months ago

Tevoy was excellent. He showed up on time and took great care of annual preventative maintenance on our furnace and even had protective coverings for his boots. I highly recommend Unique Indoor Comfort. They were great installing the furnace and hot water tank and our first service was so easy.

Verified Google Review

Service Area

Ace Hardware Home Services serves 85 cities in the Boston area.

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Cities Served

Acton, Allston, Andover, Arlington, Auburndale, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dorchester, Dorchester Center, Everett, Georgetown, Groveland, Hanscom Afb, Hathorne, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Mattapan, Maynard, Medford, Melrose, Middleton, Milton, Nahant, Newton, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, North Andover, North Reading, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Roxbury, Roxbury Crossing, Salem, Saugus, Somerville, South Hamilton, Stoneham, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Waban, Wakefield, Waltham, Watertown, Wenham, West Newton, West Roxbury, Weston, Wilmington, Winchester, Winthrop, Woburn

Ace Hardware Home Services FAQ

Unique Indoor Comfort - An Ace Hardware Company is a full-service heating and air conditioning contractor that performs installations, preventative maintenance, full diagnostic services, and repairs for various heating and cooling equipment, including ductless, high-velocity, heat pump, hydronic, boiler, and furnace systems.

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