Total Home Care of Georgia, Inc.
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Total Home Care of Georgia, Inc. has received 4.8 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
108
4
14
3
2
2
1
1
1
3rd year as a Best Pick Call

Company Message Regarding COVID-19

We always wear gloves and booties when inside a house. We are not having direct contact with any customers. All paperwork is now done by email or text only.
"From our most basic services to the most advanced, we make sure our customers are happy with the cleaning we provide. Your complete satisfaction with every job is our mission."

John Stembel | Owner
Company Information
Services Offered
Total Home Care of Georgia, Inc., offers window cleaning services for residential and commercial customers. Additional services include pressure washing, gutter cleaning, downspout flushing, gutter repair, and chandelier cleaning. The company offers free in-home quotes.
Minimum Job
A $125 minimum is required.
Warranty
Total Home Care of Georgia offers a 100 percent customer satisfaction guarantee. If a customer is not satisfied with the work, the company will return to address any concerns.
Company History
The family-owned company was established in 1984.
Distinctions
Owner John Stembel is a member of the International Window Cleaning Association (IWCA).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell
Address
3610 Dekalb Technology Pkwy Suite 150
Atlanta, GA 30340
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 4:00 pm
Sun
Closed

Compiled Score:

Total Home Care of Georgia, Inc. has received 4.8 out of 5 stars based on 126 customer surveys conducted through GuildQuality.
5
108
4
14
3
2
2
1
1
1
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/21/2021

“The windows looked great”

Review by
08/20/2021

“The service people were friendly and did a thorough job, and I'd highly recommended them.”

Review by
08/02/2021

“I'd like to recognize the crew that came to do the cleaning.”

Review by
07/26/2021

“I would like to recognize Ramona for her exceptional service.”

Review by
07/21/2021

No review comments provided

Review by
07/20/2021

“I would like to recognize Robert Barff for his exceptional service! We asked specifically for him every time! We know that he does a great job! He's professional detail-oriented and courteous. He's very easy to work with.”

Review by
07/19/2021

“Total Home Care of Georgia, Inc. met all my expectations.”

Review by
07/19/2021

“I'd like to recognize George for exceptional service..”

Review by
07/19/2021

“I'd like to recognize the carpenter that worked on my bookcase. He was very professional.”

Review by
07/19/2021

“I'd like to recognize the worker that worked on my project and cleaned my windows.”

Review by
07/19/2021

“Everyone that I have worked with has been very professional.”

Review by
07/19/2021

“They were very good and did a good job!”

Review by
07/19/2021

“We just opened a new studio and used Total Home Care prior, so we knew to reach out to them again. It wasn't a mistake. We loved the work and communication. They are very efficient. Kyle was really innovative with how he approached the problems with our little situation. Everything was really excellent!”

Review by
07/19/2021

“I would recognize the installation crew member that did my job, he was great.”

Review by
07/19/2021

“I was totally satisfied with Total Home Care of Georgia, Inc.”

Review by
07/19/2021

“They met/exceeded my expectations by completing the project they were hired to do. I would say the window cleaning was very good!”

Review by
07/19/2021

“Everyone has always done a great job. It has been a couple of years.”

Review by
07/19/2021

“I wasn't present, so I don't recall any names to give them special recognition.”

Review by
06/25/2021

No review comments provided

Review by
06/23/2021

“I was satisfied with their punctuality.”

Review by
06/23/2021

“They met or exceeded my expectations, as they did exactly what I expected to have happen.”

Review by
06/23/2021

“The crew that came out was great. It was Robert, and another person, and they were very courteous. They worked on a big house and knocked it out. They did a great job.”

Review by
06/23/2021

“All of my expectations were met.”

Review by
06/22/2021

“I was satisfied with the work and the interactions with the folks at the company.”

Review by
06/22/2021

“I've been using their service for years, for window cleaning, and duct cleaning. They are very professional and always do a great job.”

Review by
06/22/2021

“I can't remember the name of the guy because it has been a long time, but he did a wonderful job.”

Review by
06/22/2021

“John was terrific, Jennifer who did the schedules, and Robert the technician.”

Review by
06/22/2021

“They provided excellent service.”

Review by
06/22/2021

“Total Home care exceeded my expectations. The representative that they sent out was very professional and did a very thorough job. I was very pleased with the result.”

Review by
06/22/2021

“I would like to recognize the guy that came to do the work, Matt.”

Review by
06/22/2021

“I didn't get any names.”

Review by
06/22/2021

“They have all been great!”

Review by
06/22/2021

“The window cleaner was passionate about his job.”

Review by
06/22/2021

“I have used total home care for more than 15 years and have been very happy with them.”

Review by
06/22/2021

“They have good service and are professional. I only used their services for window cleaning.”

Review by
06/22/2021

“Patrick was exceptional.”

Review by
06/22/2021

No review comments provided

Review by
11/06/2020

“The guy who did the last service was excellent and very professional.”

Review by
11/05/2020

“Overall Total Home Care of Georgia did a great job.”

Review by
11/04/2020

“They have always done a good job.”

Review by
11/04/2020

“Total Home Care of Georgia, Inc. was a little too expensive and I will be researching better next time.”

Review by
11/04/2020

“Our expectations were met by Total Home Care of Georgia, Inc.”

Review by
11/04/2020

“They are awesome, professional, courteous, and on-time. They do a great job.”

Review by
11/04/2020

“Patrick should be recognized for his exceptional service.”

Review by
11/04/2020

“I would like to recognize John for his exceptional service.”

Review by
11/04/2020

“They provide excellent service and are always on time.”

Review by
11/04/2020

“Total Home Care of Georgia, Inc. completed great work.”

Review by
11/04/2020

“They did what they said they would do, and they were great!”

Review by
11/04/2020

“They are all professional, knowledgeable, and courteous. They were a great quality group.”

Review by
11/04/2020

“I would like to recognize Orlando who washed the windows, and Robert & Saavedra who cleaned the gutters.”

Review by
11/04/2020

“I strongly recommend them.”

Review by
11/04/2020

“Orlando provided exceptional service.”

Review by
11/04/2020

“They were just great on everything.”

Review by
11/04/2020

“They are always consistent, available and personable.”

Review by
11/04/2020

“Robert is awesome.”

Review by
11/04/2020

“The company was very timely and nice.”

Review by
11/03/2020

“They went above and beyond to make sure my house was totally taken of.”

Review by
11/03/2020

“I would recommend Total Home Care of Georgia. They always do a good job.”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Total Home Care of Georgia is always very pofessional and friendly when they come to do the work.”

Review by
11/03/2020

“He was really professional.”

Review by
11/03/2020

“Awesome, awesome, awesome! Total Home Care of Georgia does a great job.”

Review by
01/16/2020

“They met my expectations.”

Review by
01/10/2020

“The company did everything they said they would. Easy to get in touch with and I would highly recommend them to anyone.”

Review by
01/09/2020

No review comments provided

Review by
01/09/2020

“Total Home Care of Georgia, Inc. met my expectations.”

Review by
12/31/2019

“I would like to recognize Robert for his exceptional service.”

Review by
12/13/2019

No review comments provided

Review by
12/13/2019

“I would like to recognize the project manager, Patrick for his exceptional service.”

Review by
12/09/2019

“Everyone did what they said they would!”

Review by
12/06/2019

No review comments provided

Review by
12/06/2019

“They do a great job.”

Review by
12/02/2019

“I had a good experience with the whole process. They came back and did some more work for us. In general, they did a really good job and I would be willing to use them again and recommend them to others.”

Review by
12/02/2019

“I thought the communication was wonderful.”

Review by
11/27/2019

“I'd give them five stars, across the board.”

Review by
11/27/2019

“The office manager is very pleasant and even calls me occasionally to see if I need anything.”

Review by
11/26/2019

“I would like to recognize Robert for his exceptional service.”

Review by
11/26/2019

“The project manager did a fantastic job.”

Review by
11/26/2019

“I would like to recognize the person that came for his exceptional service.”

Review by
11/26/2019

“I would like to recognize Julie for her exceptional service.”

Review by
11/26/2019

“They did what they said they would do. That's no small matter these days.”

Review by
11/25/2019

“I don't remember their names. The man that was the head of the team and has been here more than once was a very good communicator and he gets the job done.”

Review by
11/25/2019

No review comments provided

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“Overall professionalism and the company finished in a timely manner.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“An excellent person who did my work here. I'd like to recognize him; he did an excellent job. I already called in to the company to let them know how great he was.”

Review by
11/22/2019

“Total Home Care of Georgia met my expectations due to their neatness with everything.”

Review by
11/22/2019

“I've recommended them a few times.”

Review by
11/22/2019

“The scheduling department did exceptional.”

Review by
11/22/2019

“The gentleman who always comes out the last couple of times is retiring. He did an excellent job. They should have him train guys to do the work. He told me that I would not see him next year. I think his son is going to start working for the company. I would like to have him because I am sure that his dad taught him well.”

Review by
11/22/2019

“I did have a bad experience with the original guy who was sent out. He didn't do a good job. They did send another guy out. His name was Orlando, and he did a great job. He cleaned all my windows again, and he also cleaned my screen porch, as well as my lanterns and chandeliers.”

Review by
11/22/2019

“I have been using Total Home Care for a long time and they met all of my expectations all the way around.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“The cleaning of the windows exceeded my expectations.”

Review by
11/22/2019

“They were very punctual. It was very easy to contact them and schedule the work. They were reasonably priced.”

Review by
11/22/2019

“I would like to recognize, Jennifer. She is always very helpful and knowledgeable.”

Review by
11/22/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“I don't remember their names but I would like to recognize the two gentleman that came out to my house for their exceptional service.”

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