“The project went almost exactly as planned ( weather delay) and came out as expected. Everyone was polite and professional- attentive to all my questions and concerns”
“The dumpster dented our driveway and the dumpster employee left a mess in the driveway that we had to clean up. Also, the docusign function often didn’t work, making for a bit of frustration with the confirmation of things. Lastly, this app lacks a feature that illustrates the financial aspect of the projects in an itimized format. It would be more efficient if it included this.”
“They are good.”
“Well this process started 3 months ago and that was our original install day. But unfortunately there has been something wrong with 6 of our windows ever since. And as of right now. We do not know if the remaining windows will ever be made right. So I do not know about the other area of this company but getting them to stand behind problems is actually difficult!”
“Sales and construction staff were professional and helpful throughout the process from the initial planning through install, cleanup and closure.”
“The crews for each part of the install were all very professional and addressed any and all concerns we may have had. Customer service was always quick to respond and scheduled each install when it was convenient for us.”
“They did everything that they said they were going to do.”
“They communicated very well. The They broke sone of my plants.”
“Probbly when scheduling is fixed”
“When sending the installers out to do the jobs, the language barrier is a big problem. Either they need to have someone speak English or have the translator app on their phone.”
“Keep communication open. Very hard to speak with installation crew very few understood English. Good reaction from staff with installation complaint that I had.”
“They already tried to do the right thing. I had soffit, fascia, and new gutters installed. When they replaced the soffit, they didn't take out the rotten boards. When the inspector came out, he said they would come back and rip everything out again, replace the boards, and then install the soffits. I told them no. If they could not do it right the first time, I did not see any reason for them to come back out.”
“Ruined our front garden. Trashed it the way the ladder was on it. Moved deck furniture but never put it back the way it was. Recommend a shoot to toss debris, versus on our yard.”
“I expected better”
“I was very upset to lose my gutter guards. Clogged gutters are one of the most significant sources of damage we have experienced while living in this house. My house is three stories tall in places, and it is extremely difficult and dangerous to install gutter guards. The gutter guards are more important than the roof. I was swindled into spending $30k to downgrade the quality of my house. There was supposed to be communication on the day of installation on whether the gutter guards could be saved. That did not happen. Almost every type of gutter guard available would violate your warranty. I feel like your warranty is worthless, because I can't safely install new gutter guards without violating it.”
“Clean efficient on time and professional”
“Great customer service and work was well done.”
“Excellent service. Dropped on star due to door installation taking an extended amount of time due to incorrect door size for the first two installation attempts.”
“They were timely, easy to deal with, and accommodating.”
“Everything was fine.”
“I could have gotten the same door for less money. Overpaid”
“Great job.”
“Professional work”
“Super professional and transparent process.”
“They did a great job with the installation, professional quality work and extremely efficient”
“They were prompt, thorough, and professional.”
“Friendly, professional, efficient, tidy, knowledgeable, great communication, fair prices, quality materials, easy financing”
“I like the whole process. For they came out I said there was issues with this house that I'm not a professional by any means on siding but I knew something wasn't right. Along with the windows they have addressed my issues I believe we will notice the difference coming this winter and I hope everything is to my life so far I'm pleased.”
“Showed up when they stated they would, worked till dark(and after), cleaned dayly.”
“They did a good work.”
“Management which I spoke to was polite professional and adequate.”
“The roof leaked on the very same day as the new installation!”
“The initial presentation was much too long. All I wanted was a measurement and price. I was starting to feel very pressured. I emphasized from the time I agreed to the appointment two hours was my time limit. Did not happen.”
“The sales team was great, but the work crew was terrible.”
“nice workmanship. timely work done.”
“Quality product. The installers were quick and efficient and completed work”
“I'd recommend them to a friend because they do good work and I've used them a few times before.”
“They did a good job.”
“This was our second contract with Power Home. We had our windows replaced and will update our siding, gutters and downspouts in the near future. Great company and great team!”
“Good product, also good price”
“See “ Areas for improvement””
“Work was good price high”
“See additional comments”
“No assistance was received as promised by the representative on the partially damaged yard.”
“Jerry, Remodeling Consultant, and Josh the one that measured, and the crew installers made it a positive experience. Jerry and Josh worked around my schedule and even came back as I had to leave for a bit.”
“Very professional, personable, passionate about doing a thorough job.”
“The was well done. The teal was courteous, clean and timely. Prices were fair and communication was excellent. They were on time and on schedule.”
“I am not done with them. Have another install this weekend. Am somewhat disappointed that they moved stuff out of their way but didn’t put them back.”
“They were always professional and on time.”
“Worked 14 hrs 1st day in 90+ temps.”
“They were very kind, friendly, and professional.”
“Very professional they did a great job”
“The window install crew headed by Charlie was the best crew I ever dealt with in a home remodeling project. A big thank you and highly recommended!”
“Replace window and outside doors”
“I already recommended Power to a friend.”
“Great customer service and financing!”
“We were very pleased with the overall project. Everyone from the first contact person to the last installer was very professional.”
“We replaced our windows in the bedroom. Since we have replaced the windows, the room is at a normal temperature, and we are getting the best sleep of our lives.”
“Pricey. Aggressive/questionable sales tactics”
“Communication in scheduling when the job will happen and be done not accurate.”
“I would recommend them to a friend because they were very organized, on time, very thorough, and a well-established company. They offered great window guarantees, like a lifetime warranty.”
“No drama, everyone did their jobs.”
“Professionalism”
“Clean up was flawless and the crews were total pros”
“Everything went according to plan. The new 2 1/2 story windows look great and there’s noticeably less heat punching through from the morning sun. I am aware of the top notch warranty but hope not to have to use it.”
“Job well completed with reasonable amount of time.”
“Power Home Remodeling has professional, good people. The job was well done.”
“The products are of high standard, the app is constantly updated and the work was done efficiently and done in a timely manner.”
“I am not likely to recommend Power Home Remodeling to a friend. I had thought that the company was much better than what was performed on my house.”
“From initial contact with salesman to follow up with measurements for windows & finally the installation I was pleased.”
“Excellent in every phase of planning, selling, measuring, executing, communicating, and finishing the re-siding and re-roofing of my house!!! Wonderful Job done by All!”
“They were very courteous, on time, respected my privacy, worked hard to get the job done and cleaned up after themselves”
“I would highly recommend Power! They were professional, friendly and the installers worked fast and efficiently!! I am also very pleased with the quality of the Windows!! I would definitely recommend Power Home Remodeling to a friend!!😁”
“Everyone was super friendly!”
“They were affordable and provided good quality.”
“No issues until payment. I questioned the fee and was told, better yet sarcastically questioned, about how I was authorizing an ACH debit which was not a credit card transaction so obviously there was no fee. As of today still no response to changing the payment method. We are paying from a heloc, not a credit card.”
“Quick and quality work. Good value for the quality and hassle free experience.”
“I like that they took the time and in advised me of other where I need help at the house”
“The workers were very careful and answered any questions I had. They did a great job !”
“They are very efficient.. They clean after the work. .”
“I was disappointed in the fact that the crew that worked here was not supervised by somebody from your company.”
“The project was over priced sold to us under false pretense”
“Do not recommend period!”
“Yes they did an great job the workers did not take any breaks only for lunch they work hard despite the hot weather”
“Workers were very professional and courteous. Did a great job and left my property clear of debris and nails. Roof looks great. I would recommend Power to anyone who needs their services.”
“More detailed info about product, I felt that more specific info was needed about the windows I was purchasing.”
“The sales team were very informative and friendly. Love the product, my house is staying cooler during the heat waves that have been hitting us. The install team left the finished look very sloppy”
“Every part of the team from initial visit, phone conversations with personnel at the main number down to the install and follow-up were great. Manufacturing defects soured the experience a bit.”
“They did good quality work. They cleaned up well.”
“It was a good experience. I like my door.”
“Power Home Remodeling came out a few years ago and installed a couple of windows and they are easy to open and close. Because I was pleased with their work then, I had them come back out to do more windows.”
“To e”
“It felt like once the window installation was completed, they tried to sell more than what was actually completed.”
“I liked the people who worked with me, they were professional, concerned and answered my doubts and questions.”
“Good customer service and repairs as needed”
“Very professional, honest about work, etc.”
“Staff friendly, communicated well and worked well and quickly.”
“Better communication is needed to the workers, and management should be on site to insure things get done properly!”
“Power Home does not respond to customers. It takes multiple days for them to get back to you. Although they did fix the problem, it took them multiple days to do it. I regret spending $150,000.00. What was supposed to take two days took two months. Predatory is the word I would use to best describe this company.”
“Your company did a great job. Everyone I encountered was friendly,efficient and on time.”