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“Windows are beautiful and everyone was very professional.”
“I think they did a very excellent job of putting in the windows.”
“Power Home Remodeling arrived promptly, conducted a thorough customer survey, cleaned up all debris, and completed a very precise installation. My wife and I are happy with the services, and everything seems to be beneficial.”
“I was very happy with my project. Power Home Remodeling did a great job, and they were very polite.”
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“They did an excellent job installing our doors and windows.”
“Everything was done well. Power's crew was prompt and great about cleaning up. They were really nice and efficient, although the weather was bad.”
“Power Home Remodeling had friendly staff, set clear expectations, and completed the job as expected.”
“They were helpful from the start. They were informative and wanted to do the best job for me.”
“very professional explained everything”
“I have had a good experience with the Power Home people. Their workers are very friendly, very respectful, and a nice group of people.”
“Based on the meeting with your sales rep, it sounded like your team valued each project and would provide quality work. I felt the siding team came in with a mission to quickly do the work to get job done within a couple of days as they had another job. After their first day on the job, siding was loose, gaps around trim and windows, and was cognitive of the aesthetics of their work. To have the Quality Manager say that things happen but they usually hear about them at the end of their project, not acceptable. Three times the team came back before all work was done correctly. I am still not certain the asbestos that Ryan, your sales person, found and included in my cost, was even fixed. I never saw any special equipment at my house that would be used. Probably was taken on this. Gutter team did an awesome job and would recommend them.”
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“Very convenient and great quality.”
“Power Home Remodeling provided amazing customer service.”
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“Extremely professional, courteous and informative staff. Top notch service.”
“The total cost was pricey. I am hopeful that we will see some of that return in home value and energy savings.”
“It was smooth from start to finish, and the price was right. The guys who came to install were very professional, very kind, and respectful. So far the windows look great, and we're very happy that we went forward with it.”
“Power has taken good care of us and I will share that with friends.”
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“When the representative came to do the “inspection”, it started off very good. Then it turned into a sales pitch, even after we said we couldn’t do another big project right now. We kept getting “oh, I talked to my boss and we can offer this secret discount, but you have to agree today.” This went on for hours. Totally took up our day, when we were just expecting a quick inspection. This also happened after we gave a good review saying we didn’t feel pressured, then it completely turned into pressure tactics. Also, the first sales rep didn’t leave a physical copy of the quote (with all his promised discounts). So now none of those prices or offers can be honored and of course the new amount offered by the “inspector “ was higher. It feels like one huge hustle! The gutters are good and we were considering using you again when we were ready for windows but the all the pressure tactics we just don’t feel that you can be trusted .”
“I have a number of things that caused my dissatisfaction. Number one is that I was told the job was going to be done in one day. It took two days, and even after two days, in my mind, it is not complete. There is still, that I am hopefully going to get, some missing insulation pieces. I contacted Power and they said they would call me back in 48 hours to talk about that. So, what happened was that on the first day, just three people came. Whereas, with my previous experiences, there was a whole large crew that came with a large truck and a lot of professionalism that I observed. They covered all the floors on the first, I am not talking about the latest experience, I am talking about my previous experiences. They covered all the floors with rugs; they came and measured everything twice and made sure that everything was also covered with plastic wrap that may get dirty. Throughout that period, I didn't even have to intervene and say, hey, please be more careful with that part or please cover that part. They just did an amazing job. This time, they didn't put down rugs anywhere, that's one. Number two, I had to explicitly ask for them to cover the sofas with plastic wrap and that was all they covered, nothing else. For example, I had a dining table that is not covered in plastic because I didn't ask and they didn't cover. It got all dirty and they also put their stuff on it right next to the sliding door that they were changing. They didn't cover it, so again, it got dirty. First of all, while changing the picture window, they changed it by breaking it. So, I had three windows, picture windows, they broke all of them. After they broke it, the porch was covered with shards of glass. That is my backyard and they didn't clean it. So currently, it is still covered with that. I will have to go and clean it up myself. I don't know how in this snow condition. They didn't put any kind of tarp or anything to make it easy to clean. The other thing is they put their ladders on the porch and used some nails on my porch on the inside of the wood. Now, when I am looking at it in the daylight, I see that it is actually cracked on multiple places on the porch. They damaged my porch. They put these trims for the sliding doors and didn't put caulking on the area where it meets the wall. I ask about that and they said it was not their responsibility and I needed to find someone else to do that. When I put my hand over it, I can see that there is cold air coming in from that crack that is supposed to improve the insulation after changing the windows. I am looking for someone to fix it at this point. These are just at the top of my mind, there are multiple other things, though.”
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“It was very well organized. They provided correct work and were very professional, and I have no problem with them.”
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“We were very happy with the entire interaction with Power Home Remodeling. The initial sales meeting was comprehensive and gave us a lot of knowledge and comfort that their windows are quality, will last and that they will stand behind their lifetime warranty. In fact, we had a window that needed mullions and they created it and installed it in no time. Their communication is top notch, walking us through every step of the process. They installed the windows with minimal interruptions to us, or mess.”
“They were great from start to finish. Extremely knowledgeable and easy to understand. Personable, considerate, really cared,about what they were doing.”
“Professional courteous installation”
“Quality work. Showed up in freezing temps and did a great job. Any problems were met with practical and timely solutions.”
“Fast and efficient. Went above and beyond to help me out.”
“The crews were on time and professional.”
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“The installers were very courteous. Everything went good. They did a great cleanup. Very happy with everything.”
“Excellent friendly service and great windows that really changed the temperature inside my home”
“Fast , efficient, clean and no hassle.”
“Excellent crew, efficient, neat, happy with installation.”
“I'll recommend Power to any friend that is looking to replace their roof or windows.”
“I have used the company for different projects, and I am very satisfied with them.”
“They did an excellent job on my windows and my door. I have no complaints.”
“Power Home did a very good job.”
“They were on time, fast, efficient and clean ed up EVERY piece of dirt they made.”
“We had a really good experience with the team from the sales, all the way to the guys that actually installed the products. They were clean, efficient, timely, and just a good experience overall.”
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“Felt like communication throughout the project could have been better. Workers were a little rude when explaining certain difficulties they faced along the way. Overall very satisfied with the siding project in my home.”
“that is up to each customer to research.”
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“They came, and they were respectful. They handled everything with exquisite detail and were expeditant with my situation at the time. I had children who were autistic in the house, and they worked around that, maintaining professionalism with that happening.”
“Allowed more time before work began due to the fact that I'd just come home from the hospital and had to cancel visiting nurse appointment on the day work started.”
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“As of 2/6 you have charged my checking account and with drawn $47,361.91.....Why???”
“Very professional.”
“I already did recommend them. I just gave my neighbor their contact information.”
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