Windows Plus, LLC
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 197 Surveys
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Compiled Score: star star star star star
Windows Plus, LLC has received 5 out of 5 stars (A-rating) based on 197 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Our work practices are grounded in solid ethics, integrity, and trust. We are committed to excellence in our products and installations. We set our standards high, and at the end of each job, our goal is to ensure that you, our customers, have a distinguishable experience with our company."

Tom Camarca & Reg Wayland | Co-owners
Company Information
Services Offered
Windows Plus furnishes and installs siding, doors, and windows in vinyl, wood, aluminum, and fiberglass for residential customers.
Services Not Offered
The company does not repair products that it did not install.
Minimum Job
A four-window minimum is required.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Tom Camarca and Reg Wayland are master tradesmen and have been business partners since 1989. They founded Windows Plus, LLC in 2000.
Distinctions
Windows Plus has won two Associa Advantage awards and is a 2017 recipient of the Best of Chantilly award for windows. The company is an EPA Lead-Safe Certified Firm and a Pella Certified Contractor. A Windows Plus staff member is certified by both InstallationMasters and the Vinyl Siding Institute.
Licenses
MHIC #131916
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was extremely positive. The promptness of the arrival, when they said they would arrive, made it positive. The man himself was extremely informed about windows and very thorough in explaining and friendly and very professional. I would rate them an A+.”

“It's always wonderful with them. They're easy to deal with. I'd give them an A+ overall. I wish there was something higher than A+. I'd be very likely to recommend them.”

“They came out. They did the job. They did it nicely, no problems. They did a great job. They came out. They scoped the job. They did exactly what they said they were going to do. They even helped me replace a piece out of my old window that was broken and got it for me under warranty. I'd give them an A+. They did try to go out of their way to show us what they were doing, to just try to explain the overall process.”

“They were great. They just did a great job, exactly as promised, right on time, cleaned everything up, did a great job. I'd give them an A+. I have recommended them.”

“It was great. It was fine service. They changed a whole window for me. They were pretty quick and efficient.”

“They did what they said—they did it when they said they would do it. There are a couple little outstanding issues that have to be corrected, but I'm sure they'll get them done. I'd give them an A.”

“I like the work, and the people who actually came to do it were professional, courteous. I'd give them an A+.”

“I had no complaints with their work.”

“It was good work. They put in a window for us. We liked that they did their job. They get an A.”

“It's a personal, small business, which is one of the reasons we picked them. We met with the owner; he was attentive, knowledgeable, and followed up with us on everything and the installation. It was good, and I'd give them an A.”

“They just did the windows. I liked the quality of craftsmanship and the timeliness. Overall, I would give the man A for the experience.”

“They put in some windows. There was a challenge with them, and then they came back and fixed it. They wanted to make sure we were satisfied. I'd grade them an A overall.”

“We had a door put in. I had no complaints, and I'd recommend them.”

“Windows Plus did everything they could to make us happy. We're very happy with their work. I'd give them an A overall. They did a good job. I'd recommend them.”

“They did windows on the front end, rear of the house, slots. They were easy to work with. We knew part of the crew, Dan Sloan, the salesperson. He makes sure that we get treated right. They also did our roof. They cleaned up. They did what they were supposed to and all went well. What else can you ask? I'd rate them an A overall.”

“I love Windows Plus. I've used them twice. They have an attention for detail and are very thorough in explaining everything. The products are wonderful. I've had custom windows and a door done. I love both of them, and I'd give them an A+.”

“I've had nothing but a good experience with them. They have very good customer service, response time, and communication. I've had work done on a sliding door and some windows—A+.”

“Everything was perfect. Windows Plus did a good job. They deserve the best score. They're A+.”

“My experience was very positive. It was well managed and well executed. They did a very good job. I would give them an A+.”

“I'm really satisfied with the job. It was really professional. I love the finish and the kind of product they sold me. It was an A.”

“Windows Plus is OK. They put a front door in for me, in the home that I rent out. They're wonderful people; they're friends. It was A+ work. If it came about, I would recommend them.”

“They were efficient and professional. I had new windows put in. They're an A+ company.”

“The service and the quality of the window were A+.”

“They explained everything. They came on time and worked efficiently. I live in a condo and had all of my windows replaced. I would grade them an A+.”

“They were very friendly to work with. I had doors put in. It was an A+ experience overall.”

“It was window work. I would give them an A+ grade.”

“They did a very good job. They did quality work. I would have to say that is was an A.”

“I only bought one sliding glass door, and they installed it well. They earned an A.”

“We used them a long time ago, but we recommend them all the time. We have no complaints.”

“I had no complaints with them.”

“I liked the design of the windows. I would say they're an A. I would be very likely to recommend them.”

“It was a great experience. They did a good job. An A is what they deserve.”

“The installers got in and did it quickly. They got out quickly, were very efficient, and were right on time. They installed seven windows. It was an A experience, all the way.”

“It went smoothly. I would give them an A.”

“The service people were good, and the windows were installed well. My overall experience was an A.”

“They came and replaced two sliding glass doors on a very cold day. They did it in half a day, and it was an excellent job. I'm totally happy with it. Where I live, there are lots of codes about what exterior qualities a home must have, and Windows Plus had a product that would meet those requirements. I would give them an A+.”

“They did our porch. We like the person who was our contact—he seemed very honest and straightforward, and he was easy to deal with. The customer service was excellent, and I was very pleased. We'll definitely give them an A. They were very good.”

“They're very nice. They installed three windows. I like everything about them. They've done a good job, and they've left everything clean. I like the windows—I like the way they close, I like the way they open, and I like that they're soundproof. It's nice. Windows Plus gets an A—they're excellent.”

“They did a wonderful job. They did several windows in a condominium. They were on time, they made sure they were secured properly, and they cleaned up. Everything went well. I would give Windows Plus an A.”

“It was a wonderful experience—very positive. I like them very much. I feel like when it turns cold, I'll be warm and safe. They put in new balcony doors. I had the new windows put in the year before, and I'm very pleased. I would give them an A. I'm very happy with my doors and windows.”

“It was excellent. They showed up on time, they installed the windows in a timely fashion, and they didn't leave a mess. The windows work great—I'm very delighted with them. Windows Plus was excellent.”

“They installed windows and a sliding door. There were a couple of items that weren't perfect. There were some quality issues, but they replaced it and made it right. Anything that wasn't right, they took care of it.”

“They were very nice. They're so efficient and very pleasant to work with. They got the job done very speedily and in a very tidy way, too—they were just a couple of really nice guys. They did all the windows for the house. We've used Windows Plus for years, and I would give them an A for excellent work.”

“They're very good. The owner, Reg, is always available whenever I need him. He's worked on my home and my business.”

“I did have a positive experience with Windows Plus. In fact, we may be doing more business with them in the future. Mr. Jones was helpful and honest. They originally did some capping for us, and then they did some sliding glass doors—both of them not the simplest things in the world to do. I would give them an A.”

“I liked the very good service. It was very personal, and they did a great job and had a good product. They did a new front door. I'd recommend them, and I'd say they're an A.”

“They had great customer service, and they were on time and efficient. We had them install three windows. I would give them an A.”

“Windows Plus did our condo windows, and we were very pleased with what they did. They installed two new windows for me. I think what we liked was that he gave us what we needed and didn't try to sell us more than we needed. The things that he put in stopped a very serious problem that we had with leaking, so we were very satisfied with what he did. I would give them an A.”

“They put in huge sliding glass doors on my balcony. They had trouble installing them, but they got some other people and took care of it. They were very thorough and followed through. I'd give them an A. I like them very much, and I recommend them all the time.”

“It was fine. Everything was OK—no problem. I like the windows.”

“It was fine. I would give Windows Plus an A.”

“They did their job, and that's all that matters. They replaced a bunch of old windows, two of which had broken spring mechanisms. They gave me good recommendations for the various kinds of windows that they had available, and they explained the reasons why some are better than others. I made my decision, and they didn't try to convince me otherwise. They came and installed them, and it was really quick and easy. I'm really happy with the windows. They earned an A.”

“They installed windows. They did what they said they would do, they came in when they said they would, and the job has been successful and hasn't failed in any way. I would give them an A.”

“They were in and out, and they got it done nice and quickly. I like the product. They put in a sliding glass door. It was an A.”

“We were very, very happy with the work Windows Plus did for us. I liked the quality of the work and the product, and I liked their attitude and cleanliness. They were just good people. They installed three windows for me, and they redid the sliding doors on our balcony. I'd say they get an A.”

“I like everything about them. They're very personable, they're family oriented, and the workers were meticulous. I just really like them. They worked at my house as if they were working at their own house. Several years ago, they installed windows, and this year, they installed my kitchen sliding door. I called them back based on my experience from prior windows. I would give them an A because not only did they do my windows, but they also installed two sliding windows at my daughter's house. They did great.”

“Windows Plus did a sliding patio door and two windows in my condo. From the time they got here to the time they finished, they were on the job. They did the removal of what was there and the installation of the new stuff. I found them through my condo association. I would give Windows Plus an A.”

“They were clean, and they did their job. I was pleased with their work.”

“They did a good job and cleaned it all up nicely as soon as they were done. It was all easy to do. They replaced the windows in a condominium unit. I think they did work for other people in the neighborhood in the past, and it was a group of people that used them. I would give them an A.”

“Windows Plus did a wonderful job. They were prompt, and they had excellent service. I had them install a new sliding glass door in the basement, and it's outstanding quality. I like them a lot—they're excellent.”

“They had fabulous customer service. They installed a bunch of windows, and they did a great job. I am thoroughly satisfied. They were very responsive and very pleasant to deal with. I will deal with them again, and I wouldn't hesitate to recommend them. I would rate them as an A.”

“Windows Plus was great, and they did a super job. They showed up on time and did the work quickly. They installed new circular windows, and I love them.”

“They did a great job, and their service was terrific. They installed 15 windows, and they earned an A grade.”

“They did my windows. In terms of customer service, they called when they said they would, and they were there when they said they would be there—that was the best part. They were very pleasant and very accommodating. I would give them an A.”

“I used Windows Plus. They did the work that I needed them to do in a professional and efficient way. The workers were on time, friendly, and knowledgeable. I would give them an A grade.”

“Windows Plus was fine. They put the windows in, and their work was fine. I didn't have any problems. They were here a year ago, and I would give the company an A grade.”

“They installed windows for me in a condo, and they did a good job. The quality of the work stood out to me. I'd give them an A.”

“They were fast and thorough and had good service. They did two doors and a sliding glass door. I would give them an A rating.”

“They did windows—they installed six windows. They did what they said they would do and got it done in a timely fashion. I'd give them an A.”

“So far, everything seems OK. They got the job done, and everything was cleaned up very well. I have no complaints.”

“Windows Plus provided their services for our condo; they installed two windows, and they did a good job. I would rate them an A.”

“Windows Plus was fantastic. I was in the process of buying my condo, and a couple of the windows were broken and needed to be replaced. They worked with me and got everything taken care of in a super-timely fashion. They were fantastic.”

“Windows Plus installed six, new, floor-to-ceiling windows in my fourteenth-story condo. They were very efficient, and everything was cleaned up. It couldn't have been easier. They definitely get an A.”

“Windows Plus was awesome. They took out a whole window, fixed it, and put it back in. It looks like new. They have very thorough, competent employees, and they did a great job.”

“Windows Plus installed the windows in an extremely timely manner and without any mess. I'd give them an A+.”

“I used Windows Plus. They did an excellent job, and I like my windows. I had new windows put in a basement. We have a big basement, and it has a ground-level exit in the back, so I needed windows in two new doors for my basement. Then, one side of the house had high-up windows that had to be specially made, so they did that. I really like the work they did. I'd give them an A+.”

“Windows Plus was professional and proficient. I think they did a really good job. They installed windows, and it was pretty extensive, I thought. They were dining room windows. It was excellent-quality work. They were great. I'd highly recommend them. They're really good. I'd rate them an A+.”

“Excellent, excellent quality—product and service. I would highly recommend them. The technicians cleaned up after themselves, and the scheduling was what I expected it to be. I would give them an A+.”

“The person that I was working with when I was purchasing and, especially, the lead guy on the installation were great. They did sliding glass doors. The time frame was excellent, and their cleanup was perfect. I was very happy, and I am a very picky person, so all in all, it was a good experience, and the doors are great. I'd say they're an A.”

“Windows Plus is a very excellent company. They did window repairs. That was the first time we had used them, and they're actually coming out this week to do more work for us. The technicians were very professional and knowledgeable about what they were doing. There was no mess left behind. They actually went above and beyond, and we were very impressed with them—A.”

“I think they're terrific. They do good work for me. They do quite a bit of work for my company, and I'm very happy with them. They did window replacement in my home, and I own a property management business, so they do quite a lot of window replacements in residential housing that we manage. The workers are very good, polite, clean, and on time. They'd get an A+.”

“My experience was excellent. The men who put the windows and the door in were very knowledgeable, very polite, and very nice. They did an excellent, excellent job. They're an A+.”

“I used Windows Plus. They're an excellent company that does excellent work. They did siding and doors, and the workmanship was better than ever expected. They'd deserve an A+ grade.”

“The workmen were very good. They cleaned up after themselves—you couldn't even tell they were in the house. They did a nice job, and the windows are beautiful. I think they did about ten. I would definitely use them again. I'd give them an A+.”

“I thought they were very, very good. They were very reliable and came at the time that they said they would come. They were very neat, very clean, and left everything in order. It was very nice dealing with a manager—always very cordial, very professional. I have nothing but good things to say about them. They did a window, and everything is terrific. They're A+.”

“They did remodeling for both new windows for us. I would use them again. They were an A. The technicians arrived promptly, and everything was taken care of perfectly.”

“It was excellent. They did good-quality work. They replaced a couple of my windows and fixed some flashing around the windows, so it would stop leaking water. I like the look of the new windows, and there was no water getting in after they fixed it. I haven't had any issue. They arrived on time, and they finished in a timely manner. The workers were great. They're very courteous. I'd grade them an A.”

“They did exactly what I asked them to do, and that's always a positive thing. I needed a screen window replacement, and we agreed on a day they would come. They came and did it in a timely fashion, so I had no problem with it at all. I would use them again in the future. The technician had a good attitude. They acted in a very professional manner. Simply because I believe there's imperfection in all of us, I'd say they should get an A-.”

“I think they put in a back door for me, and they were great. Everything is great. They were nice guys. They were prompt and clean and did a nice job. I didn't have to clean up after them. I give them an A+.”

“I'm actually a property manager, and they came out to one of my properties to do one big bedroom window in the front of the house. It was a very positive experience. I would say they're A+, and if I could add an extra plus, I would.”

“They were great. I would surely use them again. I would give them an A+ because I was very happy.”

“Windows Plus did windows, siding, and some other work around the house. The siding seams lined up pretty good. The technicians were great—no problems. They cleaned up behind themselves. I'd grade them an A+.”

“They're very good. I liked their professional approach to what they were doing. They did everything with a minimum amount of disruption. When they came to our venetian blinds, they told me they had to take them down. Then, they said they'd put them back up, but they wouldn't be responsible for it, which was fine as long as they told me that. Once the guy came and took the measurements, they came back, and everything was very smooth—didn't make a big mess anywhere. That's the only time I used them, but in the future, I would use their services again. I recommended them to somebody downstairs. They're good. They'd be an A+.”

“They sold me windows for the balcony. They did it in a very timely fashion. I also had them repair the windows several years ago. I'd give them an A+.”

“They gave us good service. They followed up any time we had a question, so we've been happy with their service. They put in new windows, and the quality's very good. They also put in a front door for us. I would say they're A+. This wasn't the first time using this company. We used them first for windows. Then, we decided to do some more windows, so we used them again, and we used them when we did our door. They were reliable, and we were satisfied with their service.”

“They did a great job. They replaced some windows. They were hardworking, timely, and knowledgeable. They deserve an A+.”

“They enclosed the balcony and replaced the dining room window and the bedroom window. The work was very good after they were finished. We enjoy it a lot. I'm scared of heights, and I'm on the fourteenth floor, so it would probably go unused if it were not closed in. I like it a whole lot more enclosed. They arrived on time, and they completed the work in the time frame they said they would. I heard about them through a referral. It was A+ work. I'm very happy with it.”

“It was a good experience. They were timely; they committed to a certain time and finished the project on time. The person who managed the project seemed to be organized and skilled at what he does. They replaced the main entry door, and everything is very nice. I would use them again. We chose them based on their presentation when we were first looking for a company. I would give them an A.”

“Windows Plus did a window replacement for me. I would use them again. I live in a condo building, and they had done other windows in the building, so they were recommended by the association. They were an A.”

“It was a positive experience. It was window work. They were timely in responding and very professional. The work was done quickly and neatly, and the results were exactly what I wanted—no complaints. I'd grade them an A.”