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“I enjoyed the various steps of verification to make sure everything would fit, the quality of work was great, and it was timely.”
“Excellent work. Thorough job of cleaning up. Efficient. They sent a representative/supervisor to the job to insure I was satisfied with the work.”
“I was given a lot of information about the roof I was having installed, and, while I had not been planning to put a new roof on at the moment, I decided I had enough information to take a chance on this company.”
“They did a great job on my windows. I rehired them to do another job. They are on my property doing more work now.”
“All the work was done professionally.”
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“Detail oriented. Timely. Knowledgeable.”
“Some of the communication we received from differentt PHR departments was inconsistent, causing some confusion for us.”
“Our salesman, Derek Wiser, was phenomenal. We had a second come in to do the measuring again. He was very professional. The phone calls and our installers were fantastic.”
“The salesperson I worked with, Alexis Woods—my experience with her was excellent. She was an excellent customer service representative.”
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“This job went well but the previous one had problems so I’m giving only a 4”
“I like the quality of the product. And the professional manner in which they do their job.”
“We liked them because of the life long warranty and the fact that it's transferrable to the next person. They seem to do quality work.”
“Install new side door.”
“I appreciated how they started worked and finished in one day they cleaned up behind themselves. They did a beautiful job with the doors and the windows. I love the Windows and Doors. They look beautiful.”
“Everyone was professional, courteous”
“Great product, very informative even with the details of product and installation. Everyone that I spoke with and worked with were extremely knowledgeable and very nice.”
“I'm sure I communicated clearly. I realize there was probably some misunderstanding on the project. I asked them questions and I don't believe I should be in this position. I started off with the windows. That was going good. One of the managers came and we talked about my siding. I specifically told him that I would like it to be added to the previous project so I could get a total of what I would pay for my entire project. I am sure that I made it clear about the before and after total. He told me everything and it would be $23,000.00. We had to purchase more materials for the siding. I always make sure people understand what I am saying. I'm sure I communicated what I expected and what I wanted. I should've read through every single line, but I was looking for what I was going to pay. The project was finished and I got the email from the loan company that it was two separate projects. I don't know how that could've been misunderstood. I am stuck with a $35,000.00 bill and that was not in my budget. It was supposed to be $23,000.00. This was my first time dealing with a company. Others might be okay with it. I make sure I know what I'm saying to people. It was very disappointing to me that it didn't matter what I said. I felt betrayed. I take comfort in the fact that my work was done properly, but it has to be clear with financial obligations. I went back to look at the breakdown and it's not clear what costs what. I would recommend them breakdown the costs for each window. I wanted to recommend them to others. I'm not here to put them down. They were very professional, but I was disappointed in the end. The bill was higher when it was time to pay.”
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“You have problem with timing. Twice the project was postponed due to crew and material. Sometimes when I called people who answer telling me or pretend, pretending that they don’t know what’s going on.”
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“I would recommend the crew but not the project manager. He never returned calls and to this day we have not heard from him.”
“Friendly, good advice, superior service, easy to communicate with. Excellent and professional installers and very happy with finished product”
“Timely manner getting the job done and cleaning up afterwards.”
“Their services were fast. The installation was smooth and clean. All materials were moved away from the worksite following the completion of the work.”
“work area chaotic, site manager mean to the employees, broke a couple things and employees tried to lie to my spouse that they didn't do it. other than that, fine.”
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“They were excellent and all was good.”
“They were very friendly, efficient, quick, and clean. There was no mess afterwards. They came and did their job quickly in 1 day. I appreciated that so much.”
“The sales rep Nina was thorough and explained what was needed. Now that Power has partnered with Pella that’s a great thing!”
“Communication was excellent. Professional. On time. Quality work”
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“The installation team was professional, efficient, and did excellent work, which I greatly appreciated. My hesitation in fully recommending Power Home Remodeling is related to the product selection and sales process. The rear windows that were installed removed an important functional feature I previously had — both sashes opening for safe cleaning from inside the home. This change was not clearly explained during the sales process and was presented as an upgrade. While the workmanship was excellent, losing a key functionality that affects safety and ongoing maintenance was disappointing and impacts my overall recommendation.”
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“They were courteous and professional.”
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“The process was very clear and well streamlined. Options for what we were looking for were laid out clearly and we had opportunities to ask questions. The installation was very professional and we are happy with the product.”
“They were very efficient and professional.”
“Good quality craftsmanship”
“Knowledgeable, respectful, professional”
“Replaced damaged gutter guards.”
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“Fast, professional service. Everything cleaned up. However, the lock did not work. Should have been checked before they left. Door lock not as sturdy as expected. Door has a dead bolt but no regular lock. Did not receive touch up paint. Not able to schedule the service for later in the year. Price was too high.”
“Where was the PM for the install? He showed up and went on leave the day after. The coordination led me to believe that there was no communication between the representatives on the phone that verifed the install and the workers performing the installation.”
“Great crew! Clean, efficient and polite.”
“The installer was an amazing person. He worked from 9:45 a.m. to 5:00 p.m. non-stop and was very meticulous in his work, and I greatly appreciated the care he took to put in my windows.”
“The crews are very professional and respectful”
“They were extremely hands-on every step of the way. Talked to us and let us know what was going on and what to expect. Their quality manager was very comprehensive.”
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“The workmanship was not what was promised.”
“My husband is in a wheelchair, and they were really nice when they came. They normally take all the windows out at once. It was cold, so they let him stay in the bedroom while they did the others. They put windows in, not completely, so it wouldn't be as cold when he came out of the bedroom. That was very nice that they did that. They didn't have to do that, they thought of that on their own. I was very happy that they were so considerate of him being in a wheelchair.”
“Quick efficient and courteous. Answered all my questions.”
“This is the fourth job that I have worked with Power Home Remodeling on.”
“They were a great company to work with.”
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“They were very prompt, and they gave me a call prior to their arrival. They cleaned up after they completed all the work that was done. Also, they gave me a chance to look at it, and if there were any issues, they said they would fix it. I didn't have any issues, and they did it very well.”
“Quality work, great communication, and knowledgeable, friendly staff. I’m satisfied so far. The weather has been rough, so I can’t fully see everything yet, but the crew stayed late to finish my siding project before the storm, and I really appreciate that. They worked until about 8 p.m. to get it done, and I also received calls throughout the day updating me about delays. If you’re going to have work like this done, Power Home seems to be a quality place to go.”
“Great experience”
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