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“Most of your project managers were clearly focused on ‘client satisfaction.”
“I was pleased with the shutters in the siding. However, I was. Not pleased when I found out that my gutters were not the same as what I had. I had. The covered gutters and they weren't that old.In fact, they were just 3 years old.I found the paperwork. Before. The work was done I asked the sales person I want my same gutters that are up there now. So I was very disappointed when I found out that they weren't. We are not young people.My husband is in his 80s and I'm in my late 70s.I can't be climbing on a roof to clean out gutters. Your Project manager, whatever he's called new.I was really upset about this.”
“We did not like the that we have to act then and there to get your best price. Product presentation was all right.”
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“Excellent presentation, very detail explanation of the process and promote installation.”
“Power Home Remodeling has excellent quality products. The installation service did an excellent job under difficult circumstances.”
“I found the whole process to be very seamless form the moment they came in. They were very professional. The installers were very nice and pointed out anything that they saw and it went very well.”
“The windows and sliding patio door are of high quality and the difference in the insulation quality is quite clear. The installation crew worked efficiently and explained the process well as well as how everything works. There was a small issue with one of the bug screens that was quickly resolved and an appointment for replacement was scheduled. The price is a bit high but I think it matches the quality of the materials and work performed.”
“The product delivered was just as advertised.”
“Absolutely great experience”
“Showed up on time. Good communication.”
“The crew did a great job in very hot conditions. Everyone was kind and respectful. They cleaned up everything. The before and after folks were awesome!”
“Had issues with clean up and exposed wood.”
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“We love the quality of the windows and attention to detail they showed throughout the entire process.”
“I liked the entire process. The sales representative was awesome and personable.”
“They were extremely professional and knowledgeable. (sales representative and installers)”
“It was done in a timely manner. They kept to the budget even though the work was not easy to estimate. There weren't any problem after the installations.”
“Professional and great work”
“Accessibility to managers for each facet of progression”
“Yes, I would. The only thing is only one of them speak English and that was the boss that was working, but that’s not a big deal. He was very nice and knew what he was doing.”
“I am trying to get a problem resolved and no one seems to want to help. It amazed me how fast i would get the documents to sign so Power could be paid but once they have my signature they seem to ignore you.”
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“The whole project from first communication to finish was done in a very understandable and knowledgeable way. I felt confident in having Power Home Remodeling to the roof and gutter project. Job well done.”
“The workers for the most part were very professional, and care much about the work they did. They treated each other professionally and with respect.”
“I have a few people who have inquired about the company already.”
“The products are top of the line. Customer Service stands out as a key factor.”
“The installation of both doors went very smoothly. The men were great. They cleaned up after themselves and the doors are beautiful. But the front door is the issue. You have to lean on it to get it to click closed and then you have to force the lock to get it locked on top of that. I have tried every single day since installation multiple times a day to input codes into this stage lock. And it is not working, so unless we use the key on the front door, which is why we got the Slate lock so we didn’t have to use a key, we cannot open the front door. And this has nothing to do with the newest installation, but the installation of the back door. While the workmen were here, it was discovered that the lock is rusting on the back door. I am not available until July 14 for anybody to come and look at the doors so if we can make an appointment after that, I’d be very happy thank you”
“Power Home Remodeling are very efficient, on time, prompt, and get the work done quickly.”
“All the people that worked on the project were wonderful.”
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“I mean the workmanship is good, but their sales tactic are very unpleasant.”
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“They did excellent work, had courteous installers, and they had a reasonable price.”
“Everybody was wonderful and polite. They explained everything to me.”
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“They were very nice and cleaned up after the job was finished.”
“When our windows were installed, Power did a fast and efficient job. When we asked the installers questions, they were more than happy to provide us answers. All windows were installed in one day!”
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“Entire process was easy and efficient! They are very professional.”
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“Pricing”
“The Pella windows are great quality. Pella has been around for many years. Hopefully, they will stand behind their product. I love the windows. The guys they have working for them are very clean and safe.”
“Quality of the work”
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“I would highly recommend Power Home Remodeling to anyone.”
“The technicians did good work. I did have a problem with the second group of technicians. They left nails and pieces of the white gutter in the bushes and the grass.”
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“Pretty pricey but results are good so far.”
“Cost too high”
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“Not based on our overall experience.”
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“Professional trade craftsmen. No high pressure sales tactics. Provided options based on my needs and budget.”
