American Windows & Siding of VA Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

American Windows & Siding of VA Inc. has received 4.8 out of 5 stars based on 274 customer surveys.
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7th year as a Best Pick Call
"We use the finest-quality materials and labor in every job, and we complete each project as if we were working on our own homes. In short, we are an owner-operated, friendly, hardworking company that will stand behind our work 100 percent."

Mike Rogers | Owner
Company Information
Services Offered
American Windows & Siding installs vinyl, wood, fiberglass, and bay windows; sliding, French, and front doors; and siding for residential and commercial customers. The company also offers roof replacement and gutter and gutter guard installation.
Services Not Offered
The company requires a $1,000 minimum job.
Warranty
The company provides transferable lifetime warranties in combination with complete lifetime labor warranties. Additionally, most products are backed by a manufacturer's lifetime warranty.
Company History
American Windows & Siding's three owners, Edward Dunn, Charlie Gunn, and Mike Rogers, founded the company in 1991.
Additional Information
All of American Windows & Siding's products are ENERGY STAR qualified.
Licenses
MHIC #49743
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

American Windows & Siding of VA Inc. has received 4.8 out of 5 stars based on 274 customer surveys.
5
223
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42
3
7
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/23/2018

“I liked everything, from the price to the quality of the work. They were work. I had a lot of stuff done. They did thirty-six windows. They took off all the old aluminum siding on my house and in its place—they put a one inch foam insulation barrier and then new siding hardy board. They did all my windows and the siding of my house. I'd give them an A+. These guys are great. I would highly recommend them. I already have.”

Review by
07/25/2017

“American Windows & Siding are excellent. Actually, the owner, Mike, is excellent. He's very knowledgeable and extremely helpful, and the company is excellent. The materials, workmanship, everything is really top quality. We're really picky, so. They also did our roof. It was all done within about a month. First they did the roof and then they came and did the windows. I'd say an A+ overall. I would definitely recommend them very highly.”

Review by
07/25/2017

“The people that they used to actually do the install were really good. They did good service. They were friendly, they took care of things, no issues. They did windows. I'd grade them probably about an A- probably. The quality of the actual work was good. They were on time. Something happened that morning, and they messaged me that morning that there was an issue so they were, even though, it wasn't their fault—even though they couldn't get here on time they did message me to let me know.”

Review by
07/25/2017

“They were prompt and very clean with the installation. They were generally positive. They just installed windows for me. I'd give them a B+ overall. The issue was not with them or the service, I thought that was very good, it was the quality of two of the windows we were not impressed with.”

Review by
07/25/2017

“Good price, the work was done well, and they were cooperative with what I asked. Everything just went according to plan, and it was a good price so I'm very happy with the windows. They did a roof, and they did gutters. Overall I'd grade them A+. I've already recommended them.”

Review by
07/25/2017

“American Windows & Siding did a great job. We had a little bit of an issue. They had somebody come out right away and fixed the problem to make sure we were happy. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
07/25/2017

“Except that it is kind of hard for me to clean the windows—they did the windows and the screens. The screens are kind of hard to push over. I would grade the overall experience with an A. I would highly recommend them.”

Review by
07/25/2017

“They were the most competitive for the best quality and the guys, there were no problems at all. I mean, they did the work, they were clean, they got it all done. It's an A+. They did just windows.”

Review by
07/25/2017

“I've used them before. They're the best company for windows. They've only done windows for us. They're really fabulous. I'd give them an A+. I've recommended them to others.”

Review by
07/25/2017

“They had a variety of windows to choose from, and they put us in windows that met our needs at a reasonable cost. I would say it's an A+. They did it all in one day.”

Review by
07/25/2017

“I liked the fact that they worked efficiently and completed the project on time. They did windows, doors, and siding. I'd grade it an A.”

Review by
07/25/2017

“They were efficient and worked well. Nothing went wrong during the process. Windows, they put in a lot of new windows. It's an A grade.”

Review by
07/25/2017

“They did what they said they were going to do. They installed some windows and doors. Overall, I'd grade them with an A.”

Review by
07/25/2017

“It was fine. They did windows for me. I'd grade it a B. They had to come back and fix something.”

Review by
07/25/2017

“It was just all around good service. They just did doors, I believe. I'd grade it an A+.”

Review by
07/25/2017

“I had no complaints. I would definitely recommend them.”

Review by
07/25/2017

“I didn't have any complaints. They did windows.”

Review by
07/25/2017

“I would grade them B+.”

Review by
07/25/2017

No review comments provided

Review by
07/18/2017

“I had a positive experience.”

Review by
07/18/2017

“I liked the product. I liked everything about it. They replaced half of my windows. I'd give them an A+ overall.”

Review by
07/18/2017

“They were awesome. Excellent work, no problems. They were awesome. I would totally use them again. They installed windows.”

Review by
07/18/2017

“I liked that they were local. They did doors for me. Overall, I'd give them an A. They had to come back, but once they came back—I would recommend them.”

Review by
07/18/2017

“I liked just how professional and knowledgeable they were and how efficient they were. They did windows and doors for me. I'd give them an A overall.”

Review by
07/18/2017

“American Windows & Siding were great. The owner was excellent, and they did what they said they were going to do. They did windows for me. I'd give them an A+. They were really good. It was one of the first times. They didn't just stand there. They gave me the bill, and they did a great job.”

Review by
06/29/2017

“It was very positive. Well, certainly the gentleman who installed the window for me was very efficient, did a high-quality installation job I would say. I had no issues with him. Came in exactly on time, got the job done, got out, was neat, did a good job. No issues. It was actually two jobs—they installed a window, and they installed a sliding door.”

Review by
06/29/2017

“Well, I thought their price was good. They came and did the work when they said they would. They put in a new door, sliding glass kitchen door. It was good. I don't know how to assign a number to it, but it was good. I had no complaints.”

Review by
06/29/2017

“Salesmanship was expert and not pushy. Attentive to detail and the installers did a fantastic job. They did windows. I'd give them an A. I can speak for the installers and the sales person. I can't speak for the entire company; I can only speak for the experience I had.”

Review by
06/29/2017

“Good customer service, good choice of product that was offered at various prices so I found something that fit my budget and was of quality. They did windows and the front door. It's an A+. They're very good. I'd definitely recommend them to my neighbors, everybody.”

Review by
06/29/2017

“It was neutral because the windows didn't do what they were supposed to do. They did do my back door also. I would grade the overall experience with a B. They damaged my window, but they fixed it. I would not likely recommend them.”

Review by
06/29/2017

“I've used American Windows & Siding before. This is not my first time, and they did a good job for me last time so when I needed some work done, I just called them again. They did a patio door for us. I'd give them an A overall.”

Review by
06/29/2017

“I just think overall it was a very good experience. At the moment, I don't really have anything that I can pinpoint. I just remember it was friendly service. They were on time, and they did a good job. They were respectful of the property where they were working, and we're happy with the product. They did window replacement and a door replacement. I'd give them an A. They did a good job. That I can recall, I had no issues whatsoever with them.”

Review by
06/29/2017

“It was all right, fine. They did a good job of selling and installing with their sub. The only negative I have is about the product itself, and that's one of the locks does not properly work. I called back to them once, and I will go back to them again when I return. And the first time the guy came out and fixed it right away, but it wasn't a permanent fix. Just doors. I'd give them a B. Quality of work and expertise was fine. Everything but punctuality. They wanted to change the original to install, and I had to press them on it because they wanted to change it and I said no. I won't grade their punctuality. I would recommend them.”

Review by
06/29/2017

“They were pretty well organized. The cost that I got, the window quality that I was told. They met my expectations, they worked, and they cleaned up everything after they finished the work so there was nothing left behind. They were pretty professional in the way they got a lot of things done, and they did without doing a lot of damage or something like that, so they cleaned up everything and got the work done pretty quickly—within a day, the window replacement. I'd give them an A+. Customer service is pretty good. I always get somebody to pick up the phone when I have a question. They're good.”

Review by
06/29/2017

“American Windows & Siding were excellent. Very happy with the work they did. They replaced a slider and some sidelights. I'd grade them an A.”

Review by
06/29/2017

“American Windows & Siding was great—the crew did a great job. We were very impressed. They did windows, siding, and gutters. I’d highly recommend them. They get an A.”

Review by
06/29/2017

“They were fast and did exactly what was promised. We redid all the windows in the house, and we did a couple of custom windows as well. I'd give them an A+.”

Review by
06/29/2017

“American Windows & Siding did windows, siding, gutters, and downspouts. Their crew was efficient, and they did a good job with the install. I’d definitely give them an A.”

Review by
06/29/2017

“Everything was done really nicely. There were no complaints. They did window and doors. Overall, I'd grade them an A+. I'd definitely recommend American Windows & Siding.”

Review by
06/29/2017

“I liked that they were easy to deal with, good to communicate with. The product is great. They did windows. I'll give them an A+ overall. I'm extremely likely to recommend them.”

Review by
06/29/2017

“They were great. Pricing was good, and they were really quick with getting the work done. They replaced all the windows in the house, 30 of them, and a front entry door. I'd give them an A+.”

Review by
06/29/2017

“Everything was great. You know, I liked the sales person and the installation, any problem that we had we got it resolved in a good way. So, everything was great. I'd give them an A+ overall. I would recommend them.”

Review by
06/29/2017

“There was nothing in particular that I liked. They did window replacements. I'd give them a B+ overall.”

Review by
06/29/2017

“It was a low-pressure sale. They did windows. Overall, I'd give them an A.”

Review by
08/23/2016

“They replaced three windows and did some siding. I would grade them an A.”

Review by
08/23/2016

“American Windows & Siding did work for me six months ago.”

Review by
08/23/2016

“They put some windows and doors in for a customer of mine. They would definitely get an A.”

Review by
08/23/2016

“They did windows for me. They deserve an A+.”

Review by
08/23/2016

“They were so great. It was awesome from beginning to end, the salesperson to the people who did the work, I could not be happier. I'd grade them an A+. They replaced windows, in fact, we're about to call them to do another project for us.”

Review by
08/09/2016

“I actually referred two of my friends to them. They did doors and windows. They were on time and communicated well. Jack, the rep, knew his product and he followed up. Even with the hiccup we had there was no problem getting it corrected, that's really what I'm looking for. I'd give them an A+ across the board.”

Review by
08/09/2016

“For the most part, I had a good experience. They did windows for me. The main job was done well, there was a follow up job that didn't quite get done. They kind of dropped the ball. We had two more windows that they said they were going to throw in because we made such a large purchase, and we have been trying to schedule it for the last year. We kind of let it go because they never followed up. That was disappointing, but the main job was fine. I'd say a B is a fair grade for them.”

Review by
08/09/2016

“My experience so far was good. It was window work. It's a little early to talk about the performance of the windows because they're very new. I'd really need to go through the whole year to give a real review, but so far, so good. The installation was good. The team came and did everything quickly, they were clean, nice people, and efficient. I liked them. I will say it was an A working with American Windows & Siding.”

Review by
08/09/2016

“They  put in siding, a front door, and a sliding glass door in the back. They were attentive, the materials were good and they discovered a major ant infestation due to a mold problem as well. They didn't fix it, but they got us somebody who did, so it was a thorough job. My wife says they're an A company. They could've done a little better with cleaning up after themselves.”

Review by
08/09/2016

“They were good. I like Mike, they do good work, and they're fast. They did windows and doors for me. I used them more than once. They're very responsive and quick. If I had a question or an issue they were on the spot to take care of it. I definitely plan to use them again. Their customer service is good; I would say I'd give them a B+. I've already recommended them.”

Review by
08/09/2016

“It was good. I had a good experience working with them, they did my windows. I liked that they did good work, they were easy to work with, and they finished on time. I'd give them an A- overall.”

Review by
07/16/2016

“They were very neat. He understood what I was looking for, the price was right, and the installation went seamlessly. American Windows & Siding did 21 windows and a double front door for me. I will give them an A+.”

Review by
07/15/2016

“I  liked that they were on time, did a great job, and the windows look terrific. I cannot say anything bad about them, they are terrific. They did some siding for me and that worked out really well too. A+.”

Review by
07/15/2016

“They were on time, they did the work at the right price, and the follow up was good. They did windows. Overall, my experience was an A. I had to have them come back because the caulk was cracking.”

Review by
07/15/2016

“They were very efficient and everything was done the way I liked it. They placed the large French door in the kitchen and then they did some minor trim fixes on one of the windows. I'd give it an A rating.”

Review by
07/15/2016

“There were two regular doors, a glass sliding door, and a set of windows worked on. I think there was some communication issues, so I'd say they're an A-.”

Review by
07/15/2016

“It was very nice working with American Windows & Siding. I can say that it was excellent service. They did window work for me. No complaints on anything.”

Review by
07/15/2016

“It was professional and delivered on time. I did not have any siding done in addition to the windows and door work. I'd grade my overall experience a B+.”

Review by
07/15/2016

“It  was great. They came right out, measured the windows, and put them in in no time. They're perfect and everything worked out great. We have a brick house. I'd give them an A+.”

Review by
07/15/2016

“I like that they didn't try to make big deals. They told me exactly what was going to happen, what I was going to pay, and they were very up front. I'd grade my experience a B.”

Review by
07/15/2016

“They  were efficient, clean, and polite. We had anything that opened to the outside replaced, about fifteen windows and five doors. I would give them an A+ rating.”

Review by
07/15/2016

“There  was a leak in the door and part of the door frame had rotted. They had to replace a sliding door and repair some rotting wood. I'll give them an A+ grade.”

Review by
07/15/2016

“They were responsive, understood what my needs and concerns were when there was a problem, and tended to them quickly. I'll give them a B+.”

Review by
07/15/2016

“They did a good job. They did window and door work for me. They get an A rating; they did a very good job. I don't give anyone a ten.”

Review by
07/15/2016

“It was good service. It's an A.”

Review by
07/15/2016

“No complaints they were great.”

Review by
07/15/2016

“I had a positive experience.”

Review by
07/15/2016

“That was done a year ago, they were fine. No complaints.”

Review by
07/15/2016

“I like the work that was done. I'd give them a B.”

Review by
07/15/2016

“No complaints.”

Review by
07/15/2016

“I have no complaints.”

Review by
07/15/2016

“They were quick, friendly, easy, and we liked the windows. They haven't done any siding. They deserve an A+.”

Review by
07/15/2016

“It's fine. We had a problem with some of the caulking, but they came back and fixed it. I'd give them an A.”

Review by
07/15/2016

“They were responsive, they did a good job, and they were transparent as far as I could tell. I'd give them an A-.”

Review by
07/15/2016

“I liked the cost and professionalism. I'd give them an A.”

Review by
07/15/2016

“They were prompt, reliable and did a good job. I'd give them a B.”

Review by
07/15/2016

“It was efficient. They did window work for me. It was very good.”

Review by
07/15/2016

“The windows were installed well and they look great. I'd say a B+ for them.”

Review by
07/15/2016

“They're not good. I'm not recommending them. They did some work for me this year and last year. They did three doors, I let them change them to steel doors, but during the install somehow they made a mistake. Two doors are somehow inside out. I'm not recommending them anymore, I've lost respect for them. This is not good. It's lousy, my experience was really lousy, really poor.”

Review by
07/15/2016

“It doesn't seem to be as insulated as it should be. We hear more outside noise than we hear with the old ones. I love the windows, but as far as the insulation around the window trim, it's like we can hear outdoors. I would say it's a C overall because of that issue. The windows are great, they open up easily, the screens are perfect. The issue really is that we can hear outside and that's one of the reasons we got new windows.”

Review by
07/15/2016

“Michael, the salesperson was very attentive. When I called him about some things that were not done correctly, he said that they would be repaired and most of them were. After you've made the second call to say, 'And this wasn't done and that wasn't done,' it starts to get embarrassing for me. So I stopped, but there were some things that were not completed. One door was completely clean, there was no gloss panel on it. I ordered the gloss panel, they charged me for it, and then said it would be delivered, but it was never delivered. Michael was really excellent, the people that came to work for the most part worked really well, but there was some things they didn't do at all. They cleaned up behind themselves for the most part, but in the end, there were some things that I had to clean up after them. My main issues are that the job wasn't finished and something I ordered wasn't delivered. They were always very friendly, they were always very courteous, they were on time, and there was nothing wrong with that, that's what I call customer service.”

Review by
07/15/2016

“Bob was extremely responsive; I've pretty much been coordinating with him for a year off and on. He was pretty responsive right off the bat, but decided to go with somebody else at the time for the windows. With doors, he was extremely responsive and helpful. The quote that I got was very, very competitive.”

Review by
07/15/2016

“I'm satisfied, I didn't have any issues with them. It was replacement windows. I'd give them an A, nobody's perfect. I would overall rate them as an A; I had a satisfactory experience with them from the estimator all the way down through the installations. I was satisfied.”

Review by
07/15/2016

“I inherited a home and needed windows for the new home. They did some siding for me. I'd give it a B overall for the timing. The work was quality; we were satisfied with the product though it took a little longer than I anticipated.”

Review by
07/08/2016

“They showed up on time, everything looked good, they got things done fairly quickly, and were professional about it. They told me what to expect and that's what I got. It was window work, I replaced all of the windows in my house. I'd grade my overall experience an A+.”

Review by
07/08/2016

“They did a great job. I liked Mike, he was honest with his bid. He came out and knew what he was doing. The crew foreman was very good, he kept everybody in line. There was two guys who argued the whole time they were there, they didn't like each other and probably shouldn't be on the same team. They worked hard, they did a good job, and the windows are nice. I didn't like that somebody scratched one of my hardwood floors and colored it in so I didn't notice it until after they left, but it's not a big deal. It was in the front doorway where they scratched the hardwood, probably while putting the front door and the new sidelights in. For the windows, they did a really good job, it was a hot day and it is a lot of work. Nine windows, a front door, and two sidelights is a lot of work. I would probably give it an A- because they scratched my floor and the two guys were arguing the whole time. The one guy didn't listen. he marched to his own beat. He worked hard, he did a good job, he was the one who picked up all the trash, and helped carry up the windows. They were a little bit late but that was OK. They picked up all their trash, I had to vacuum a little bit, but really not that bad. They did a really good job. I already have recommended them to two of my neighbors.”

Review by
07/08/2016

“They were very attentive. They had a good knowledge of their products and good solutions to our needs. We had between 15 and 17 windows that we needed to replace. I'd grade them a B+. We had a little bit of an issue with them about our broken bathtub that we knew was somehow broken during the construction. They took responsibility, and it came to an amicable outcome in the end. So far, it is very good, but windows are kind of a long-term thing. I'd say it's good quality, but it's something that we won't really know for a long time; however, no complaints so far, not at all. I would say they were punctual, the delivery was only one week out from what they projected, and it was all in all still about three-four weeks, so I'm very understanding about that. The people I dealt with there had a lot of expertise about windows or doors. I think they're a very good value and a very good service.”

Review by
07/08/2016

“They were very efficient and did what they promised. I had them do 16 windows. I'd give them an A to an A-.”

Review by
07/08/2016

“They're an A+ company.”

Review by
07/08/2016

“The whole transaction was good. I liked the price. They were professional in their installation and they came back and fixed any issues that needed to be fixed. A+.”

Review by
07/08/2016

“I  had a wonderful experience. They did good work. They kept their appointment times; they were on time, very clean, and thorough. I'd grade them an A+.”

Review by
07/06/2016

“They  replaced a couple of windows with the double-insulated new kind. I'd give them an A+ on everything; they were wonderful. We've already recommended them.”

Review by
07/06/2016

“My husband was the one who was here when they did it, it was quite a while ago though. It was excellent work; I have no complaints.”

Review by
07/06/2016

“The experience I had with them was neutral. They were doing window replacement. I'd give my overall experience a C. They were on time.”

Review by
07/06/2016

“Overall the experience was positive. They did the windows and the French door to our deck as well as a new front door entry. I'd give my experience an A grade. They were really good.”

Review by
07/06/2016

“It  was an A+ experience. Everything was great.”

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