Pella Windows & Doors, Dallas - Ft. Worth
1st year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Pella Windows & Doors, Dallas - Ft. Worth has received 4.5 out of 5 stars based on 31 customer surveys.
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24
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1st year as a Best Pick Call
"Our customers enjoy the peace of mind that comes with knowing that we are guided by the Pella Promise: Our expert team's number one goal is to help you find beautiful, energy-efficient replacement windows and doors that fit your style and budget."

David Moore | General Manager
Company Information
Services Offered
Pella Windows & Doors DFW sells and installs replacement windows, patio doors, and entry doors. The company offers windows and doors in wood, fiberglass, and vinyl. Pella DFW exclusively offers all Pella products and services.
Services Not Offered
Pella DFW does not repair or replace broken glass on non-Pella windows. Pella DFW provides service on all the windows and doors they sell.
Warranty
The company offers a limited lifetime warranty on products and a ten-year installation warranty on homeowner replacement projects.
Company History
Pella was founded in 1925.
Distinctions
The company is a member of the National Association of Home Builders (NAHB) and the National Association of the Remodeling Industry (NARI).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
801 Hanover Drive
Grapevine, TX 76051
Hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm

Compiled Score:

Pella Windows & Doors, Dallas - Ft. Worth has received 4.5 out of 5 stars based on 31 customer surveys.
5
24
4
3
3
1
2
0
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/28/2019

“I was most satisfied with the finished work.”

Review by
06/28/2019

“I was most satisfied with the sales process and the product is holding up well.”

Review by
06/27/2019

“I was most satisfied with the whole project.”

Review by
06/27/2019

“I was most satisfied with how quickly they were able to get everything done.”

Review by
06/27/2019

“I am most satisfied with the quality of the product.”

Review by
06/27/2019

“I was most satisfied with the time frame and quality.”

Review by
06/27/2019

“I was highly satisfied with the quality of the work.”

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

“I was most satisfied with their customer service. The guys who did the install, the salesperson and the customer service rep were all very professional, courteous, and friendly.”

Review by
06/27/2019

“The quality of the door can't be beat was higher quality than everywhere else. The installers were professional and clean. There are minor dents on the door but that's not a big deal.”

Review by
06/27/2019

“They are just expensive.”

Review by
06/26/2019

“Ease of purchase, and great customer service!”

Review by
06/26/2019

“I am most satisfied with their customer service.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the installer. We are very pleased with him.”

Review by
06/26/2019

“I am most satisfied with the doors I love them. I'm considering calling them about another door.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the professionalism of the salesman, the material is solid and the price is reasonable.”

Review by
06/26/2019

“they work as they should...easy to open and close...no drafts...keep house easier to heat in winter and to keep cool in summer”

Review by
06/26/2019

“I am most satisfied that I got new windows.”

Review by
06/26/2019

“Professional and courteous staff.”

Review by
06/26/2019

“The warranty and service people afterwards were genuinely trying to do everything they could to make it right, and they did a good job.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the doors”

Review by
06/26/2019

“I like how the agent was very responsive. He didn't make for any questions that I had. He was fast with his responses via email or call. He scheduled it just the way I liked it. The people who came did a pretty good job. They knew exactly what to do and how to do it. They didn't leave any mess. I have a baby, and I didn't want a lot of dust. Overall, I like the quality of the windows. Our house feels a lot cozier, and the AC is working fine because there are no drafts. There was a recent incident with tornadoes and hail, and those windows held really well. I'm very happy with it.”

Review by
06/26/2019

“I am most satisfied with the windows they are gorgeous, very nice and essay to open and clean.”

Review by
06/26/2019

“once the front windows are replaced; once the other 5 windows are installed....then I can comment on this”

Review by
06/26/2019

“Sale representative communication”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I loved the install team. I think they were great. They were given the incorrect materials to install. I thought they were attentive, listened to any concerns we had, took the time to do it right and they were on time. They were kind of the only hit of the experience.”

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