“pandemic created delivery delays, i just hope it was true, you never know if my doors were in the order and delivery time, that was being stated, but either way, a representative started calling every Friday, and that was nice, just some info helped in the process of knowing where I'm queued at in the installation of the doors, a couple of dates were canceled, understandable. The guys that did the installation did a really nice job. i had a lamp for them to have extra light, and they went the extra mile and covered it with clear plastic, so it wouldn't get any dust on it, and of course they put tarps on the floor, and they worked in rain, it didn't rain much or long, and they even asked should we come back, I said no, cause they were 6 months late, no fault of Pella I hope.”

“I would like to recognize my salesperson, Sky St. Claire for her exceptional service. She was very responsive. She was on the spot anytime I had any issues.”

“The door quality and installation exceeded my expectations.”

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“Love the standard and high quality”

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“Quality of windows.”

“In every aspect.”

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“Excellent quality and professional installation service.”

“Very pleased with the work, especially the new patio door installation. My friend has a new front door from Renewal by Anderson. It is very nice and well made, but I think Pella did a better job on the door jam for my patio door. It is elevated enough to keep out crawling things (snakes, bugs).”

“Juan Hernandez and his crew did an excellent job”

“Pls keep customers updated on anything or information that new customers need to know.”

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“Jan was awesome.”

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“This is the second house I have put Pella windows in and I am very happy with the service and timeliness. They keep their promises and do good work.”

“The installation went off with out a hitch. I was very impressed with the speed and workmanship.”

“I would like to recognize the salesman I worked with initially, I believe his name was Lee, for his exceptional service.”

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“Pella Windows and Doors - North Texas met my expectations with the timing of when they said they would be here and that they did what they said they would. They completed an excellent job and the financing offered to us was great as we had zero financing for a year so we did not have to pay any interest on our project as we have paid it off which was great.”

“Pella Windows and Doors provided great service at a great quality. I am very happy with the finished product.”

“Pella Windows and Doors provided a quick installation, quality product and dropped my electrical bills by 10%.”

“I would like to recognize all of them for exceptional service. All of them were great.”

“Drew our Pella Customer Rep and Fernando our installation supervisor were excellent to work with.”

“The quality is amazing. The windows help us retain so much heat compared to our old ones. I'm running the heat in my home 5 degrees lower than I normally do and the house is still too hot. There are no drafts in my home anymore, except for the closets.”

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“Rhett was very professional. He knew what he was doing.”

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“My salesman super nice and professional. He was experienced and friendly. Then the 2 young boys who did the installation were superb and very well trained. They worked together as a team, never messed around and were simply excellent workers!”

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“I would like to recognize the men who did the work for exceptional service.”

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“Installation team was great - very respectful & quick”

“Josh, my salesman was great. A homegrown type of person who you know is in it for the sake but wants the experience to reach beyond a simple purchase. It?s the best kind of salesperson. Not trying to make it what it?s not and being honest about what it is.”

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“I was most satisfied with the sales process and the product is holding up well.”

“I was most satisfied with the finished work.”

“I was most satisfied with the time frame and quality.”

“I was highly satisfied with the quality of the work.”

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“I was most satisfied with the whole project.”

“I was most satisfied with how quickly they were able to get everything done.”

“I am most satisfied with the quality of the product.”

“I was most satisfied with their customer service. The guys who did the install, the salesperson and the customer service rep were all very professional, courteous, and friendly.”

“The quality of the door can't be beat was higher quality than everywhere else. The installers were professional and clean. There are minor dents on the door but that's not a big deal.”

“They are just expensive.”

“Ease of purchase, and great customer service!”

“I am most satisfied with their customer service.”

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“I am most satisfied with the installer. We are very pleased with him.”

“I am most satisfied with the doors I love them. I'm considering calling them about another door.”

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“I am most satisfied with the professionalism of the salesman, the material is solid and the price is reasonable.”

“they work as they should...easy to open and close...no drafts...keep house easier to heat in winter and to keep cool in summer”

“Professional and courteous staff.”

“The warranty and service people afterwards were genuinely trying to do everything they could to make it right, and they did a good job.”

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“I am most satisfied with the doors”

“I like how the agent was very responsive. He didn't make for any questions that I had. He was fast with his responses via email or call. He scheduled it just the way I liked it. The people who came did a pretty good job. They knew exactly what to do and how to do it. They didn't leave any mess. I have a baby, and I didn't want a lot of dust. Overall, I like the quality of the windows. Our house feels a lot cozier, and the AC is working fine because there are no drafts. There was a recent incident with tornadoes and hail, and those windows held really well. I'm very happy with it.”

“I am most satisfied with the windows they are gorgeous, very nice and essay to open and clean.”

“I am most satisfied that I got new windows.”

“once the front windows are replaced; once the other 5 windows are installed....then I can comment on this”

“Sale representative communication”

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“I loved the install team. I think they were great. They were given the incorrect materials to install. I thought they were attentive, listened to any concerns we had, took the time to do it right and they were on time. They were kind of the only hit of the experience.”