Pella Windows & Doors, Dallas - Ft. Worth
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Pella Windows & Doors, Dallas - Ft. Worth has received 4.5 out of 5 stars based on 72 customer surveys conducted through GuildQuality.
5
52
4
13
3
3
2
1
1
3
3rd year as a Best Pick Call
"Our customers enjoy the peace of mind that comes with knowing that we are guided by the Pella Promise: Our expert team's number one goal is to help you find beautiful, energy-efficient replacement windows and doors that fit your style and budget."

David Moore | General Manager
Company Information
Services Offered
Pella Windows & Doors DFW sells and installs replacement windows, patio doors, and entry doors. The company offers windows and doors in wood, fiberglass, and vinyl. Pella DFW exclusively offers all Pella products and services.
Services Not Offered
Pella DFW does not repair or replace broken glass on non-Pella windows. Pella DFW provides service on all the windows and doors they sell.
Warranty
The company offers a limited lifetime warranty on products and a ten-year installation warranty on homeowner replacement projects.
Company History
Pella was founded in 1925.
Distinctions
The company is a member of the National Association of Home Builders (NAHB) and the National Association of the Remodeling Industry (NARI).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
506 E Dallas Road
Grapevine, TX 76051
Hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm

Compiled Score:

Pella Windows & Doors, Dallas - Ft. Worth has received 4.5 out of 5 stars based on 72 customer surveys conducted through GuildQuality.
5
52
4
13
3
3
2
1
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
01/07/2021

“pandemic created delivery delays, i just hope it was true, you never know if my doors were in the order and delivery time, that was being stated, but either way, a representative started calling every Friday, and that was nice, just some info helped in the process of knowing where I'm queued at in the installation of the doors, a couple of dates were canceled, understandable. The guys that did the installation did a really nice job. i had a lamp for them to have extra light, and they went the extra mile and covered it with clear plastic, so it wouldn't get any dust on it, and of course they put tarps on the floor, and they worked in rain, it didn't rain much or long, and they even asked should we come back, I said no, cause they were 6 months late, no fault of Pella I hope.”

Review by
01/02/2021

“I would like to recognize my salesperson, Sky St. Claire for her exceptional service. She was very responsive. She was on the spot anytime I had any issues.”

Review by
12/30/2020

“The door quality and installation exceeded my expectations.”

Review by
12/24/2020

No review comments provided

Review by
12/24/2020

“Love the standard and high quality”

Review by
12/23/2020

No review comments provided

Review by
12/18/2020

“Quality of windows.”

Review by
12/17/2020

“In every aspect.”

Review by
12/17/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

“Excellent quality and professional installation service.”

Review by
12/16/2020

“Very pleased with the work, especially the new patio door installation. My friend has a new front door from Renewal by Anderson. It is very nice and well made, but I think Pella did a better job on the door jam for my patio door. It is elevated enough to keep out crawling things (snakes, bugs).”

Review by
12/16/2020

“Juan Hernandez and his crew did an excellent job”

Review by
12/16/2020

“Pls keep customers updated on anything or information that new customers need to know.”

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

“Jan was awesome.”

Review by
12/15/2020

No review comments provided

Review by
12/15/2020

“This is the second house I have put Pella windows in and I am very happy with the service and timeliness. They keep their promises and do good work.”

Review by
12/14/2020

“The installation went off with out a hitch. I was very impressed with the speed and workmanship.”

Review by
12/14/2020

“I would like to recognize the salesman I worked with initially, I believe his name was Lee, for his exceptional service.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

“Pella Windows and Doors - North Texas met my expectations with the timing of when they said they would be here and that they did what they said they would. They completed an excellent job and the financing offered to us was great as we had zero financing for a year so we did not have to pay any interest on our project as we have paid it off which was great.”

Review by
12/14/2020

“Pella Windows and Doors provided great service at a great quality. I am very happy with the finished product.”

Review by
12/14/2020

“Pella Windows and Doors provided a quick installation, quality product and dropped my electrical bills by 10%.”

Review by
12/14/2020

“I would like to recognize all of them for exceptional service. All of them were great.”

Review by
12/14/2020

“Drew our Pella Customer Rep and Fernando our installation supervisor were excellent to work with.”

Review by
12/14/2020

“The quality is amazing. The windows help us retain so much heat compared to our old ones. I'm running the heat in my home 5 degrees lower than I normally do and the house is still too hot. There are no drafts in my home anymore, except for the closets.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

“Rhett was very professional. He knew what he was doing.”

Review by
12/13/2020

No review comments provided

Review by
12/12/2020

No review comments provided

Review by
12/12/2020

“My salesman super nice and professional. He was experienced and friendly. Then the 2 young boys who did the installation were superb and very well trained. They worked together as a team, never messed around and were simply excellent workers!”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“I would like to recognize the men who did the work for exceptional service.”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“Installation team was great - very respectful & quick”

Review by
12/11/2020

“Josh, my salesman was great. A homegrown type of person who you know is in it for the sake but wants the experience to reach beyond a simple purchase. It?s the best kind of salesperson. Not trying to make it what it?s not and being honest about what it is.”

Review by
12/11/2020

No review comments provided

Review by
06/28/2019

“I was most satisfied with the sales process and the product is holding up well.”

Review by
06/28/2019

“I was most satisfied with the finished work.”

Review by
06/27/2019

“I was most satisfied with the time frame and quality.”

Review by
06/27/2019

“I was highly satisfied with the quality of the work.”

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

No review comments provided

Review by
06/27/2019

“I was most satisfied with the whole project.”

Review by
06/27/2019

“I was most satisfied with how quickly they were able to get everything done.”

Review by
06/27/2019

“I am most satisfied with the quality of the product.”

Review by
06/27/2019

“I was most satisfied with their customer service. The guys who did the install, the salesperson and the customer service rep were all very professional, courteous, and friendly.”

Review by
06/27/2019

“The quality of the door can't be beat was higher quality than everywhere else. The installers were professional and clean. There are minor dents on the door but that's not a big deal.”

Review by
06/27/2019

“They are just expensive.”

Review by
06/26/2019

“Ease of purchase, and great customer service!”

Review by
06/26/2019

“I am most satisfied with their customer service.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the installer. We are very pleased with him.”

Review by
06/26/2019

“I am most satisfied with the doors I love them. I'm considering calling them about another door.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the professionalism of the salesman, the material is solid and the price is reasonable.”

Review by
06/26/2019

“they work as they should...easy to open and close...no drafts...keep house easier to heat in winter and to keep cool in summer”

Review by
06/26/2019

“Professional and courteous staff.”

Review by
06/26/2019

“The warranty and service people afterwards were genuinely trying to do everything they could to make it right, and they did a good job.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I am most satisfied with the doors”

Review by
06/26/2019

“I like how the agent was very responsive. He didn't make for any questions that I had. He was fast with his responses via email or call. He scheduled it just the way I liked it. The people who came did a pretty good job. They knew exactly what to do and how to do it. They didn't leave any mess. I have a baby, and I didn't want a lot of dust. Overall, I like the quality of the windows. Our house feels a lot cozier, and the AC is working fine because there are no drafts. There was a recent incident with tornadoes and hail, and those windows held really well. I'm very happy with it.”

Review by
06/26/2019

“I am most satisfied with the windows they are gorgeous, very nice and essay to open and clean.”

Review by
06/26/2019

“I am most satisfied that I got new windows.”

Review by
06/26/2019

“once the front windows are replaced; once the other 5 windows are installed....then I can comment on this”

Review by
06/26/2019

“Sale representative communication”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

“I loved the install team. I think they were great. They were given the incorrect materials to install. I thought they were attentive, listened to any concerns we had, took the time to do it right and they were on time. They were kind of the only hit of the experience.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: