“Very professional and do the job in a timely manner.”

“I was quite pleased with all of my interactions with Power. I was particularly impressed with Jason Braun from the Novi office. I will be very happy to recommend Power to others, when the missing lock is installed on my sliding door. The uninstalled lock is the reason I have waited to fill out your survey, as, to me, the job has not been totally completed. Until such time as the job is completed, I am holding off with any recommendations. Even though I have been quite impressed with Power, and their representatives and crew, with the job being incomplete, I will find it difficult to give a good recommendation. If the missing lock is not installed within a reasonable amount of time, then I would not be inclined to recommend Power, as that would be an indication to me that Power is only interested in getting paid for work done, and not ensuring the customer's complete satisfaction once the job has been completed. Once the missing lock has been installed, please send me another survey, at which time I will be ready to make a decision regarding recommending your service to others.”

“I will complete the survey when the company has completed the repairs to the damage that was done. I have addressed the damage with the office over two weeks however I have not received any success or follow through as of today.”

“I haven't really had enough time to fully evaluate everything but I'm already having some issues”

“They were very professional, clean, and nice.”

“We were very satisfied from beginning to end.”

“Everyone was nice and very professional”

“People were hardworking”

“Overall it was a good experience.”

“They did a very good job. They are very thorough and early.”

“They did a good job. I wasn't here when they were here, but their work was professionally done. Everything was good.”

“The first part of the installation was a 5-star experience. The second part was a 2-star.”

“They were professional, quick, and amiable to work with.”

“Prompt and open communication, fair pricing and high quality labor.”

“Send out WorkForce to Meet We Me”

“I like the convenience of the app for documentation. It was nice to be able to see appointment dates and times. The workers worked steadily and were respectful of my home. The projects exceeded my expectations! Upon completion everything was cleaned up.”

“Showed respect for my home and property. Show upon time and started work.”

“Very neat and professional job by the installers. Inspector did a great job of checking installation and windows for damage.”

“Very well organized”

“Work quality is excellent, but price is higher than competitive quotes and I did not like the aggressive selling tactics around additional services I had quoted.”

“Your sales tactics are too pushy. Your representative tried to sell us a new roof we didn’t need.”

“They provided good service and resolved any issues immediately.”

“Overall it was not a bad experience.”

“Very professional Finished job very quickly”

“You get what you paid for. We got quality work. You could probabley get it cheaper but probably not the quality.”

“Time management can be improved, and teams shouldn't drive off without completing a walk-through of the work.”

“They were very professional and pleasant, explaining everything clearly, ensuring my satisfaction with the work before leaving, and cleaning up after themselves.”

“They were easy to work with.”

“The various teams doing the work for each of our project’s phases were all very focused and competent in their own areas. They were very timely and sensitive to site cleanliness. The ProjectPulse app is a very powerful tool for building and maintaining confidence in the project management and execution.”

“Friendly courteous”

“They were super professional. They did a timely installation. The project was affordable.”

“Fast and they Cleaned up well”

“Recommendation to all who wants quality products”

“Power is a very thorough company that makes sure everything is going the right way from day one.”

“They were efficient, the team was friendly, and they exceeded our expectations from a timeliness perspective as well.”

“They were all very friendly and cleaned up everything when they finished.”

“The salesman, Nick, was great to work with. He worked with me on my main goal to replace my back door, but also looked at quoting a new front door. While here, he recommended gutters, provided a quote and reasoning to have them installed. I said no to the additional items at this time, and he politely accepted my response. The Quality Manager, Kareem, who came to inspect post install, again brought up gutters, but even after I said no, not at this time and even provided an explanation as to why my answer was no, he continued to push this. It felt his main concern was only the door, not was best for the house overall. I had to take a moment to walk away as I was about to ask him to leave my house and contact his supervisor. He left after I came back in and again said no. This almost soured the experience, as everything was going well up until that moment.”

“It depends on their budget if I would recommend them. They are good, but they are not cheap. It depends on how much someone wants to spend on it. If they have the money, I would recommend them.”

“Everything.”

“Great financing”

“The staff was very informative and gave us a clear understanding. They were courteous and professional.”

“The process was simple and fast”

“It was a really fast install and great clean up!”

“The product is wonderful thus far and high quality. The price point is a little high.”

“Willy & Deo are very hard working brothers we hope your company appreciate their hard work.”

“The whole experience was professional and very happy with my new windows”

“Crew was on-time. Cleaned up afterwards. Professional installation”

“Very professional service.”

“I highly recommend them. Sterling was amazing, and we really liked him. He provided great customer service. I really liked the guy who came out to remeasure. The door installers were rude. It was like they did not want to answer questions or communicate. It was kinda like we were in the way. The window guys were great.”

“They are very professional. They did an excellent job. They are friendly, and on time. They cleaned up great. It is very good quality.”

“The installers were awesome, very courteous, careful and respectful. Took caution with the surroundings by putting down tarps, taping off and trash buckets!”

“They installed in a few hours.”

“I have done a lot of work with Power, and I am very pleased with the products they produced and supplied to me.”

“I felt they were honest and hard workers and got the job done.”

“They were very good.”

“They were always on time and their work was neat.”

“The quality was excellent.”

“The company is very professional with the service. I had my window fixed so far, and they did an excellent job! They cleaned up quite well when done.”

“They were very professional. They did a good job! They did what they said they were going to do.”

“great quality of products. very happy.”

“I felt the service was too expensive for what it was.”

“They came in and explained what they were going to do, and I think they did a very good job.”

“Everything looked great but there were a couple things that could have been better with the finished product and during installation. I had two different install teams and neither team spoke English. It was hard to communicate to them what I wanted and I didn't get any answers from them. There were also a few issues with the cleanliness of the windows after installation. They didn't use any products besides windex to clean them off and it left a lot of streaks. They installed metal caping above the front windows and it is a little bent. After installation an associate called me and said they would call back about fixing it but I haven't heard anything. Overall I am happy but it was a lot of money so I am picky with the end product.”

“They were very professional and prompt. Everyone introduced themselves. They were very professional from beginning to end. The whole process was excellent, starting from the salesperson, Kevin, to Gary doing the post survey. Kevin is allergic to dogs. We have 4 of them, and he never batted an eye. We were impressed that he just did his thing.”

“Everything was great.”

“Everything went according to schedule. The crew who did the installation was excellent.”

“Everything was done very thoroughly. They were clean. Everything was done that was promised.”

“The ding I gave was for communication issues.”

“They had a great crew. There were a few small scheduling hiccups but the work was outstanding. I am very pleased with product.”

“I was very pleased with the overall service and professionalism of everyone involved concerning my home remodeling project.”

“They did a fantastic job.”

“They were competent, followed through, and pleasant.”

“The installers were very professional and very importantly tidy.”

“Recommended to my neighbor who is looking to do his roof.”

“Of course everyone can make the argument that the big builders charge more then they should but I offer this… the work is done quickly and with quality, you can finance the project with no early pay off penalty, and you get a transferable lifetime warranty. I had a good back and forth with the young man that did the sales part and we came to a deal that worked well for what I needed so with all I offered yes I could have done it cheaper but it would have been just that cheap and no warranty.”

“I have already recommended them. I liked the professionalism, the explanation of what they would be doing, and the timely installation.”

“They were very prompt, and the contractors kept their schedule and did a very good job with the installation. If I had any questions, they were very willing to answer my questions.”

“Quality of framing”

“Communication could be better. Roof was initially scheduled to install on a Monday while I was at work, crews did not show up until Wednesday. The only notice I got was by checking the app after I got home Monday evening and saw the work wasn't done to see the job had been moved to Wednesday without any other notice.”

“Provide the best price to your clients, especially return clients, from the start. Provide more photos of what the end product will look like and explain any deviations or adjustments that will be needed for the specific installation.”

“I was not quite satisfied with the manager.”

“It is very expensive, it depends on if the person can afford it. I would warn them about the cost.”

“Overall good job”

“Ap ppl”

“Poor customer service. Terrible installation process, showed up after expected with not enough people and did not finish until 9pm on a weekday and I have kids. Left glass and debris behind probably because it was dark when they were cleaning up! Trampled flowers in front flower bed. Install manager completely unprofessional and insulting to my spouse. I could go on…”

“We used you in the past. If this was the first time we would not use you again. Was a total lack of communication.”

“I will not send my worst enemy to them. There are too many layers of management. I will never deal with a big company like them again. I will deal with the mom-and-pop shop. I am so disgusted with the company.”

“From the beginning! ‘The salesman will only be an hour or so since someone came last year.’ Wrong! He ‘had’ to remeasure every window. He still tried to show us the videos. The whole appointment took more than 3 hours. The details we discussed were not recorded with no consequence. The color of the capping was not noted clear enough by the salesman, and we are stuck with windows and workmanship that is not at all what we wanted. We were promised: - black trim, any custom color would be free - a front window that you can’t see in What we got: - white, extremely cheap looking capping - forced to purchase film to obscure the front window - trash strewn around the yard, including many staples and broken glass shards with multiple animals - trim missing revealing flaking paint that was no exposed previously - no remedies offered except $2k off of gutters.”

“I was not happy with the work done on the attic. I asked for breakdown of cost and they did not provide one. After the work was completed I had someone else come check to see if it was done properly. They said it was but that the attic was not worth the 10k they charged. When I asked for a breakdown they just said the job would cost 10k but it only took them half an hour to do the work.”

“Lots of phone calls, pushy sales techniques”

“Your prices are very expensive, and the people that don't have money can't afford you.”

“Even though the workers that did a recent project in our home were very professional, knowledgeable, and very into their job, there was a detail that Sergey, the person in charge of the job said he couldn't fix. I did call Power because I wanted to make sure the manager, Pete, who came after the job was done to review it, first thing that I pointed out to him was the detail in one of the doors that need it to be fixed. He assured me that he would talk to someone at the company, I didn't see him taking any notes, This representative of Power was kind enough to listen to me, and he gave me an appointment on July 27th. The job was done promptly and very neatly, but unfortunately there was a detail that wasn't fixed. The project was already paid in full, but I hope that I get someone to . I want some to look at it and fix it for us. For the amount of money that we paid. I get phone calls from a financial company. I don't understand why Power uses this finance company and . We made different arrangements. We did have a . It is not like we are new customers or anything like that. I hope that t”

“I would refer people to review the comments on social media so they can see for themselves.”

“Please see response in # 13 below.”

“The install crew were on the job after only 3 days after the meeting with the power rep.job was done very professionally and timely”

“They do fabulous work and are reliable. They were very courteous.”

“Polite, efficient, always cleans up after job...calls when on the way.”

“They have done four projects on our home. Anything they can do on our home, they have done.”

“I already made a referral to a couple of friends. Power Home Remodeling did a great job from start to finish regarding my new windows!”

“Power Home Remodeling is a quality-conscious company, and the people who worked out here were completely professional and very qualified.”