Bruin Corporation of Framingham
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Bruin Corporation of Framingham has received 4.7 out of 5 stars based on 81 customer surveys.
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2nd year as a Best Pick Call
"Bruin helps people live more comfortably, save money, and help the environment. At Bruin, we are committed to supplying you with the best products and installing these products with qualified personnel. We are a sustainable business that will be around to service your home for years to come."

Darcy Reardon | Director of Sales
Company Information
Services Offered
Bruin Corporation of Framingham installs and replaces vinyl and wood windows in addition to installing entry, patio, and storm doors for residential and commercial customers. The company also installs gutters, roofing, siding, trim, fascia, and insulation.
Warranty
Bruin Corporation offers a ten-year labor warranty on all Harvey window products.
Company History
The local, family-owned-and-operated company was founded in 1980 by Bob Olson, who has over 40 years of industry experience.
Distinctions
Bruin Corporation is a Harvey Elite Dealer and a Harvey Master Applicator.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Bruin Corporation installs windows and doors by Harvey, Andersen, and Pella.
Licenses
HIC 104714, CS-053402
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

Bruin Corporation of Framingham has received 4.7 out of 5 stars based on 81 customer surveys.
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63
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/02/2018

“Communication was great and very easy. They were fast and on time. The job was done quickly. Five stars across the board.”

Review by
03/27/2018

“They are a reliable company that offers quality products. They have great workmanship, and I would highly recommend Bruin.”

Review by
03/27/2018

“After we ordered the door, there was zero communication. We had to call several times to ask when we were getting our door installed. Bruin was about a month behind, and I wasn't happy about that.”

Review by
03/27/2018

“It was a little while ago. There seemed to be a lack of communication between sales and whoever does the scheduling, but the installer was great and did a great job.”

Review by
03/27/2018

“There was one small issue, but they made good on it. The product itself was made very well. There was one small window that they kept saying they would get pricing on, and we had to go back and forth on, and they finally made good on it.”

Review by
03/27/2018

“It was overall positive. The scheduling was a little inefficient and not professional. I was unclear on how long it was going to take. The guy who installed it just showed up and asked if this was a good time.”

Review by
03/27/2018

“Lack of communication for scheduling. I had to call.”

Review by
03/27/2018

“They were excellent.”

Review by
03/11/2017

“They did windows for us. They didn't do a great job. They left a mess around the house. They left screws everywhere, and a handful of sills by my windows were rotted, and they didn't replace them; they said they were fine until I had somebody else from their company come out and look at them and realize they were definitely not fine. They ended up rectifying the situation, but it was not a great experience. I would not use them again. I'd give them a D. I am not likely to recommend them.”

Review by
03/11/2017

“They installed a new front door. It was just quick. It was neat and clean. They were just easy to work with. They did whatever we asked of them and they made time for us. It was good. I'd give them an A.”

Review by
03/10/2017

“It was OK. The replacement windows were a little bit different than I was told originally. I'd give them a B. They're really good about their customer service.”

Review by
03/10/2017

“They delivered. They did a good installation. There was little clean-up after the fact, so I think they did a good job. They just did window installation. I'd give them an A.”

Review by
03/10/2017

“They were great. They were efficient. They did a nice job with the work that they did. They left the house looking really good. They re-trimmed everything really nice and we had sliding glass doors, and a bay window and one other window put in, and they accomplished it all in one day. We're really happy with both the work as well as the Harvey products that they used. I'd give them an A. Their customer service was very good.”

Review by
02/27/2017

“It was this past September. They put a new front door for us. They're very thorough. They measured our door two times with two different people to make sure they got it right. They came to the house to do it. They're very thorough, very professional. Just the door replacement. I'd give them an A+. They followed up and even called us a week later. They showed up 10 minutes earlier and put traps everywhere and cleaned up and you wouldn't even know they were there.”

Review by
02/14/2017

“I think the overall value for what they provided. They were replacing windows. No siding or roofing. I'd give them a B. I think communication could’ve been a lot easier and more effective in terms of scheduling. That was the biggest issue that I had. It was me chasing them rather than them being upfront about schedules and changes and installation dates, so things like that basically which prevent me from giving them an A.”

Review by
02/14/2017

“The window people. The salesperson came out and gave a good presentation on the windows and the guy that installed them—I can't remember his name—he came in and was real professional. He put the windows in with perfect timing and all that stuff. He was a hard worker. He did the whole job by himself and I was pretty satisfied and the windows are pretty good, too. Just the windows. I'd give them an A-.”

Review by
02/14/2017

“They did window installation. Everything went good. They were on time and there was no delays on the job. They did good work. I was happy with them. The price was good. Seven windows replaced in the basement all the way around the house. Just windows in the basement of the house and two windows in the garage. I'd give them an A. I'd definitely recommend them.”

Review by
02/14/2017

“They were a local company. They were easy to talk with and they showed up on time and did the work. They did a new front door. No siding or roofing. I'd give them an A.”

Review by
02/14/2017

“They did window installation. No siding or roofing. I'd give them a B. Nothing they could have done better. Not really.”

Review by
02/13/2017

“It was a couple of years ago. I'm all set. They did some windows for me. They did a good job. I'd give them an A.”

Review by
02/13/2017

“I actually have a little bit of a problem with the work they did for us. It was kind of mixed. There are things I'm definitely unhappy with, but there are things I'm happy with, too. They installed some windows. The initial work was excellent; they were quick and clean and everything was good, but we've had some issues with the windows since then, so, at this point, I'd give them a C. The quality of work is what I have issue with.”

Review by
02/13/2017

“They did a pretty good job. They removed my old windows and an old patio door and they installed new windows and new patio doors. It's not a big job, so I'm happy. I'd give them an A-. They did a good job. Everything is all right. So far, so good.”

Review by
02/13/2017

“I had a very positive experience with them. They put a new window in my living room. Put down A for me. They were great. They're very positive people. They did just what they said they would and they were here when they said they would be. I already have recommended them.”

Review by
02/13/2017

“They put in windows, replacement windows. I'd give them a B.”

Review by
02/13/2017

“They replaced some windows. I'd give them a B.”

Review by
02/13/2017

“They replaced my front door, my rear down, and put storm doors on each of those entrances. I'd give them a B.”

Review by
02/09/2017

“They put a new door in for us. They were quick, clean, and accurate. I wasn't here when they put the door in, but they have put other doors in for us, and they're just very efficient and very good. I'd give them an A.”

Review by
02/09/2017

“They installed a window. I would say the one things that stands out is the window was not going to be installed for two months, and every time it rained it leaked, and they put a lot of effort in to get it moved up and got it done way quicker than we expected, which my wife and I really appreciated. No complaints, but nothing else remarkable. I'm just going to say A. I already have recommended them.”

Review by
02/09/2017

“They did storm doors and a bay window. Everything made it positive—they were easy to deal with, good installation, and a good product. The workers were fine; they were great. That was about it. They’re an A.”

Review by
01/25/2017

“The windows. They were very good. The sales guy- he was really very good and the workers were very efficient and quick and everything. Overall, it got done. The price seemed pretty reasonable to me. I would have to say everything was pretty good. I'd give them an A. I'm kind of not crazy about the way the windows get dirty inside. I don't know if that's something I probably should have done more diligence on myself, but that would be the only complaint that I have.”

Review by
01/24/2017

“They put in windows. They replaced all of the upstairs windows. They replaced 1 windows. We had a problem with the price. After we had a contract in place they called and said they made a mistake and need to up the price and if I didn't want to do that, they would just give me my money back, so I hunted around a little bit and found it was still a pretty competitive price, so I paid the extra. If you talk about just the experience with the windows and the follow-up, I'd give them an A.”

Review by
01/24/2017

“They did a very good job. They did a good job putting the window in. Just the overall—the men were polite, and the window was good. Everything seems good. It’s A-quality work. They cleaned up very well after.”

Review by
01/24/2017

“They are a good company. They're excellent. They were doing windows. They installed windows. They did what they said they were going to do. They finished when they said. They kept the area clean. Decent price. It was good. I'd give them an A.”

Review by
01/24/2017

“They put in a back-screen door. The job was done quickly and correctly, and the thing works just the way I wanted. I'd give them an A-. I didn't have recourse to them really. They came, they sold me, and then they came back and installed it.”

Review by
01/24/2017

“They put in a bay window where French doors were. I didn't dislike anything that I know. I don't know what I liked, because I don't get a bay window installed everyday that I could compare it. They did a good job—I liked that. I'd give them an A. I don't have much to compare them to. Everything was fine as far as I know. So far so good.”

Review by
01/24/2017

“They replaced some windows, and they replaced my entire front door—transom, side lights, everything, so it was a fairly big job. I liked all the workers that came. They were all very nice, professional, neat, and clean. They tidied up afterward. They did a very nice job. They earned an A.”

Review by
01/24/2017

“They were very nice, but the product doesn't satisfy us. It was the installation of the door. They were very nice, but they did a lousy job installing a door. I'd give them a D. We had to call them back twice and that can't be anything higher than a D.”

Review by
01/24/2017

“Bruin installed a new front door. they just came in and did the work on time. They were pretty much working in a timely manner, so we really liked them. I'd rate them as an A-. Everything's been great.”

Review by
01/24/2017

“Bruin Corporation replaced the front door and a storm door. They're very good, conscientious, and clean. They did a good job and showed up on time. I'd give them an A+.”

Review by
01/24/2017

“Bruin Corp did some window work. They repaired some windows for us, and they did a good job. It was all as advertised and efficient and personal, too. I would give them an A+.”

Review by
01/24/2017

“Bruin did a window replacement. It was on time and clean. They cleaned after themselves, which was nice. I'd give them an A.”

Review by
01/24/2017

“I liked everything they did. They were quick, and they were clean. It was a good experience. They replaced two windows. I'd give them an A+.”

Review by
01/24/2017

“They did a window. It was good.”

Review by
01/24/2017

“They were doing windows. They were very good. I'd give them an A rating.”

Review by
01/24/2017

“They replaced two windows. They’re A+. They were very helpful.”

Review by
01/04/2017

“They did some work on the windows. They did a good job. I'd give them an A.”

Review by
01/04/2017

“They did windows and a door. They just did a nice job. I'd give them an A.”

Review by
01/04/2017

“They installed a sliding glass door. They just did the job. Nothing else memorable about the customer service or workers. I'd give them a B.”

Review by
01/04/2017

“They did windows and two doors. They were easy to get in contact with. They were responsive and timely. I'd give them an A-.”

Review by
01/04/2017

“They did windows. They got the work done quickly. Nothing else memorable about the experience. I'd give them a B.”

Review by
01/04/2017

“They did the front door. They were just easy to work with and respectful. Overall, it was A-quality work.”

Review by
01/04/2017

“They did gutters, and they've done my windows before. They're just efficient. They come when they say they're going to come. They call when they say they're going to call. They’re good. They’re an A.”

Review by
01/04/2017

“I had a couple of windows replaced. They were on time. They came in, and they were quick. They did a fairly good job I'd have to say. They were clean, and it was good. I'd give them an A.”

Review by
01/04/2017

“They did great work. I would use them again. They did some windows for me. Just very prompt and very responsive. They did a nice, quick job—great experience. I recommend them, and I will use them again.”

Review by
01/04/2017

“They were very efficient, did a good job in a timely fashion, and put my living room back in order after they got through. I had them do windows 25 years ago, so this past year I had them back again. It was strictly replacement windows. I would use them again. I'd give them an A.”

Review by
01/04/2017

“It was very positive. They installed some windows for us, and they did an excellent job. They were very professional. It was nice to deal with them, and we certainly would consider them again. They’re A+. Everything was really good. It is extremely likely I would recommend them.”

Review by
01/04/2017

“They installed a sliding patio door where there previously was a window. They did a nice, neat, and clean job. Everything functioned well, and the workers were very professional. I'd give them an A. I definitely would recommend them.”

Review by
01/04/2017

“I had a positive experience with the guys that actually came and installed and I’m not sure they actually worked for Bruin. I was going for the energy efficient windows, and when I originally called them they said that they could do it in two months and then it was like three months and four months before they got back to me, so I was not happy, but I was already locked into a contract. In terms of the work that was done, I was happy with that. I felt very misled about their timing. I'd give them a C- and I would write that the workers were good, that ones that did the actual installation did a great job, but the timing and the corporate office was a problem. It is not likely I would recommend them.”

Review by
01/04/2017

“I definitely had a positive experience with Bruin. They installed windows throughout my condo establishment and also installed a new front door and screen door. Very pleasant personalities, very responsive, and accessible. They came up with a good plan for me, and they kind of rushed the order a little bit for me to get everything in before the cold weather. My mother was moving in, so they accommodated and got it all installed. We had a warmer winter. A for them.”

Review by
01/04/2017

“I had a very positive experience working with Bruin. They put in some windows for us. They communicated ahead of time. They came in when they said they were going to come in. They did the work efficiently and quickly and cleaned up after themselves. The quality of the product they put in was excellent. I'd give them an A+. I already have recommended them.”

Review by
01/04/2017

“They replaced windows and installed a bay window and a front door. I thought they were very accommodating. They arrived on time, they did the job in the time that they had quoted, and they made any adjustments that I asked for. They asked me for input periodically throughout. And, all in all, I thought it was an excellent job. I'd give them an A grade.”

Review by
12/27/2016

“It was in July of last year. The pricing made it neutral. It wasn't anything with the work itself. They were doing window replacement. Just the window. I'd give them a B. I wasn't particularly home at the time so I couldn't tell you about punctuality. I can't be sure about expertise; I wasn't there. Nothing I remember they could have done to make it better.”

Review by
12/27/2016

“It was awesome. They were good to deal with. They were easy to deal with, and they held up on their word. They replaced my sliding doors and windows. How about an A. I recommend them.”

Review by
12/19/2016

“They were very punctual. They were on time. They finished ahead of time. It was a great experience. They installed a door and a window. They earned an A+.”

Review by
12/19/2016

“They did do some work for me. I had to have the come back, but they did it. They installed windows in my house. I'd probably give them an A-.”

Review by
12/19/2016

“Bruin did door installation for me. They're very clean, courteous, timely, and responsive. I would give them an A. Their customer service was excellent. I would highly recommend them.”

Review by
12/19/2016

“It was fine. They did door installation for me. I'd give them an A. The customer service was okay.”

Review by
12/19/2016

“They're great. They installed windows. They’re A+. It was good. Customer service was great.”

Review by
12/19/2016

“They replaced several windows, a front door, and a sliding door. I'd give them an A+.”

Review by
12/19/2016

“They did door installation for me. They came, they were efficient, and it all worked out great. I'd give them an A.”

Review by
12/19/2016

“I thought they were very professional. They just did window installation. They had done work prior to that as well. As far as I know, A+.”

Review by
12/19/2016

“They installed windows. I would give them an A+. They did a spectacular job. They were really great. I would definitely recommend them.”

Review by
12/19/2016

“Bruin Corp put in some windows. I live in a townhouse, so I didn't have a lot of choice in who did the windows, so it was pretty much went in. The folks were very nice. I told them where I lived, they knew exactly what I needed, and we got the work scheduled and done. I'd give them an A-. I would recommend them to somebody in the townhouse complex. They're approved by the condo association.”

Review by
12/19/2016

“We liked them. This was our second time using them. The first time I really appreciated—we had a nine month old when they were doing all the work, and it was the middle of winter. They replaced some of our windows, and they were very respectful of her needs and potential problems. They were very efficient and respectful. They also did gutter installation for me. They fixed two of the problem areas in our gutters. We haven't had problems since. I'd say A+. I've recommend them. I've definitely already given their number out.”

Review by
12/19/2016

“I just thought they did a good job of getting the estimate in and getting the work done when they said they were going to get it done. They did door installation—a front door and a garage door. I'd give them an A-.”

Review by
12/19/2016

“I contracted with Bruins. We had a very positive experience with them. They put in windows. They were very professional. They came in and did the job. They kept clean. They were efficient and on time, and they were done in four hours. It was A+ work. I'd recommend them again.”

Review by
12/19/2016

“For the most part it was positive. More neutral. There were some issues that had to be resolved after the installation. Somebody had to come back and fix several things. They did window installation for me. I would say a B-. I usually don’t recommend people unless they do an exceptional job.”

Review by
12/19/2016

“They were very responsive. This is the second time we've used them. When I called them, they called me right back. There was a little lag time for the window to get in after it was ordered, but they were pretty responsive the whole way through. I'd say A.”

Review by
12/19/2016

“It was fine. No problems. It was pretty neutral. They did door installation for me. We can give them an A.”

Review by
12/19/2016

“They installed windows. I'd give them an A+.”

Review by
12/19/2016

“They were fine. They did a spa window.”

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