Nelson Exteriors
7th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 81 customer surveys.
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7th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their home. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of making people happy."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors offers PVC-clad and vinyl windows, residential and commercial interior and exterior painting, gutter replacement, roofing, HardiePlank siding, and carpentry. In addition, a supervisor is assigned to every home improvement project.
Services Not Offered
The company does not repair broken glass on windows or doors.
Minimum Job
A $1,000 minimum is required.
Warranty
Nelson Exteriors provides written warranties on all products and labor.
Company History
The locally owned-and-operated company was founded in 1977 by Steve Nelson, who handed over the business to his son Scott in 1996.
Distinctions
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and employs Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Nelson Exteriors has received 4.7 out of 5 stars based on 81 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/05/2017

“They did window replacements and door replacement. I would say it was a positive experience. The quality of service and practice. I would give them an A.”

Review by
10/05/2017

“Nelson Exteriors was very professional”

Review by
09/27/2017

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

Review by
09/27/2017

“We had some issues that were not resolved. They put on some molding that ended up warping. They didn't advise of a certain kind of paint that had to be put on them. They were replacing some drip caps. They also installed a Palladium window, and they just didn't do a very good job. I'd give them a C overall. The customer service was good.”

Review by
07/18/2017

“I liked the whole process. They did exactly what they said they were going to do, when they did it and they were very professional about the whole thing. They did window and door replacements. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

Review by
07/18/2017

“I liked their attention to detail. They did siding, windows and doors. I would grade the overall experience with an A. We had a very minor communication issues, that's why I didn't say A+. I would highly recommend them to a friend. I did use your book to narrow them down as a company. So, I do get the Best Pick book for homeowners and it's a fabulous resource. And I would definitely support what the recommendations were in there to begin with. And they definitely held up. We had some minor issues, but really did a fantastic job.”

Review by
07/18/2017

“They were very quick. They had the windows installed right away. And the contractor that was there, he went with me and double-checked all the windows and made sure they filled in all the cracks and imperfections. It was just the windows. They did have to paint one of the windows to get it the same color, because they had to pull the border out to get the window in and they put a new one up there and painted it the same color as the house. I would give them a B+ overall.”

Review by
06/21/2017

“They did everything they were supposed to, they kept it within budget. The leader of the crew was very knowledgeable, and their appraiser was also knowledgeable. And it was done on time when they said it was going to be done, and it was a good job. They painted the whole exterior of the house, and they put in new windows in the front of the house. The house is looking outstanding. I would grade the overall experience with an A. I would most likely recommend them.”

Review by
06/21/2017

“They came in, did what they needed to do, cleaned up all their mess. They just did an excellent job. They painted the exterior of our house and replaced rotten wood and blazing windows. They had to replace four windows on the back of the house on the deck. They did a lot of exterior work and it was beautiful. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“It just seemed like everyone that worked at our house was very skilled in their trade. They did some woodwork, they painted our house, and they replaced our windows. I'd give them an A overall.”

Review by
06/21/2017

“They replaced some windows and replaced some rotted wood siding, and did exterior painting on my house. I would grade the overall experience with an A. I would most likely to recommend them.”

Review by
06/21/2017

“They were there when they said they would be. They did exactly what they said; they came in at the same time they said, and when they were done, they cleaned up well. The replaced some trim, some wood on the roofs and then painted the exterior. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/21/2017

“They did window replacement and they did a great job. I would grade the overall experience with an A+. I would most likely recommend them.”

Review by
06/20/2017

“I liked that they are punctual, are reliable, and they were on budget and they do get work done. They re-sided a cottage and they did the windows. The windows look good. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/20/2017

“Everything was really smooth, from getting the estimate all the way to planning out the work, executing the work, and then the walkthrough at the end. They communicated real well. The work was done very well. We're very happy with the results. We had some wooden windowsills replaced, and then we had the entire exterior of our house painted. It looks wonderful. I would give them an A+ overall.”

Review by
07/28/2016

“They did a great job. They put in new double doors for us. They did a great job. I'd give them an A.”

Review by
07/28/2016

“They replaced two doors, and they did some interior painting and repair work. I'd give them an A-.”

Review by
07/20/2016

“We  had an excellent experience. They did a great job. They did exterior painting, some lead paint removal, and some window replacements. I think the price was really good. They were highly competitive and better than most everybody we had talked to. They came in, and they really seemed to know what they were doing. I thought Scott Nelson was great and really up front about what he was going to do. And the workers were just really nice. I'm running the house with some girls, and they worked with them on when they were going to be there, how to do some of the painting of doors that needed to be left open, and stuff like that. So they were very communicative and efficient. I would give them an A. We also had a really good foreman on the job. It was just a really good experience overall. It's extremely likely that I'll recommend them.”

Review by
07/20/2016

“I  had a great experience working with Nelson Exteriors. They did siding windows and doors. They were professional, and they were on time. They were neat, and they cleaned up very well. And the job looked professionally done—as it was. And I'm just very pleased with them. I'd give them an A+. I've already recommended them to friends and colleagues.”

Review by
07/20/2016

“I  had a great experience with them. They did four window replacements on our house and an exterior paint job. I liked that they were responsive and competitively priced. They did what they said they were going to do, and they had good communication. I'd give them an A. I'm extremely like to recommend them, and I already have actually.”

Review by
06/27/2016

“They  were great. They did a good job, and I guess they did what they said they were going to do. They replaced like twelve windows. My neighbor, they did all his siding, and I'm fixing to have them come out and do some siding for me as well. I'd say they were excellent, an A. I've already recommended them.”

Review by
06/27/2016

“The  outcome was great. They were easy to work with and easy to contact. They did some siding and trim repair, and they painted the entire exterior of our house. They replaced a back door as well. I'd give them an A. They're great.”

Review by
06/27/2016

“One year ago, Nelson Exteriors did some work on our siding, gutters, and front door. The finished product was very satisfactory. I'd give them an A.”

Review by
06/08/2016

“I have no complaints at all. They did painting, siding, and a door. I wouldn't say I'm extremely likely to recommend them. Their price was a little high. But you get what you pay for, and they did a really good job.”

Review by
06/08/2016

“They did window replacement. They did the trim around the windows. They had competitive quotes, and they could get the work done sooner than the other people we had gotten an estimate from. I'd give them an A.”

Review by
06/08/2016

“They replaced a little bit of siding that had been damaged previously by water on our cedar siding. And then they replaced our front door. Oh, and they built a front deck for us. They painted the whole exterior of the house as well. I like that they kept me informed. They let me know when they were going to be there. A couple of times, though, they were there when I wasn't expecting them to be there, but they called me and let me know that they were there. And a couple times I wasn't there, and they let me know where the exterior plugs were and stuff like that. I'd give the siding experience a B. The only reason I say that is that I wanted to know exactly how bad the siding was in that part of whatever they took down. I wanted to know how bad it was. We were getting some animals in the attic. I just wanted to know how bad it was, and I asked them, and they were Spanish-speaking so they couldn't really tell me. We were not able to communicate, and the English-speaking person was not there to help us with that. And that's the only real reason—their work was great. The door replacement was great; it was probably an A-. The only reason I would say A- is because they didn't take off some stickers. I had to do that by myself. They painted everything, but the sticker taking off was difficult. The painting was great; that was an A. I was very happy with the quality of work, other than just a couple of things. Their customer service was great too. We asked them during—it was probably November when we had them out—and they weren't able to get out to do any of the work until about January. They definitely cleaned up after themselves. They did a really, really good job cleaning up. I would look out the window sometimes and be like, ‘Ooh that's very dirty!’ Of course, they did leave a little bit of wood and old siding and stuff in my front yard for a week.”

Review by
06/30/2015

“It's great but I have a punch list that still hasn't been completed yet. The punch list has not been finished yet. I still have about ten items that we've been trying to get them to come back and I guess they've just been so busy, which I understand, but they still have not been able to get me on their schedule to do it. I can't believe they actually have to call me and I told him they need to hurry up and get that punch list done. It's been about six months. They're just little things. Other than that, the experience has been great. They're very good people. I like the fact that the person that quoted us is also the supervisor of the job, so that was the reason why they won the bid from us and he was on the job site every day. They were very clean, meaning they didn't make a mess. My neighbors were very impressed with them. But look I understand they're busy. The summer season rolled around, but man I've got this list of ten things that need to get done, just little things here and there. Just haven’t' been able to get them back. It's like, repaint the front decorative piece that they put over our front door. We need them to clean up. There's some unpainted pieces of wood within our windows that they had put in new. But that's the most obvious stuff that needs to get done. But I'll give them, on a scale of 1 to 10 I'll give them an 8 1/2. It would probably be a B. I need them to follow up with me on that last final stuff. I mean, I'm continuously reaching out to them, they've come back, they've been upfront that they've been busy, haven't been able to get to it. They haven't ignored me. They just don't have enough people to get to my house to get that stuff done. Absolutely I would recommend them. Just make sure they finish up on their punch list later, that they get stuff done.”

Review by
06/30/2015

“I don't know what I liked about them. I liked them. They painted the house and they put siding on. The customer service was fine. They took about as long as they estimated. A B sounds right to me. I think the painting around certain doors was not prepped properly and I've had them, I've told them they need to come back and they haven’t' done that yet. I would recommend them to someone else.”

Review by
06/30/2015

“They were timely, they were very professional, neat, clean. I felt like the price was really good and fair, and they just stayed on top of the project really well and saw it all the way through. We replaced all the windows in our house and a door and painted the brick, the exterior, which is brick and all the trim work and all. They did a great job. The gentleman that had done the pool deck around our pool and a lot of work, built a garage for it, had recommended him. I would give them whatever grade the highest is.”

Review by
06/30/2015

“I liked pretty much everything about Nelson Exteriors. The supervisor was on the job, and they checked with me, listened to me, and did what I asked them to do. They were very nice. They painted the outside of my house and my kitchen cabinets. I think it was pretty excellent. Some of my windows were painted shut, but they've called me and scheduled to come back and get them open for me. I think that's pretty excellent.”

Review by
06/30/2015

“I liked that they actually showed up and did the work, and their customer service was very good. They called me back and everything else, so I was happy with them. They installed sliding glass doors. Someone recommended Nelson Exteriors to me. I’d give them an A.”

Review by
06/30/2015

“I liked that the project manager was very readily available to answer questions and would come by if I had any concerns. The foreman on the site was knowledgeable and friendly. He was willing to explain what was going on and kept us up to date all the time. They did siding and windows. I'd give them an A.”

Review by
06/29/2015

“They did some painting on my garage doors. I thought they did a good job, and they came on time and did it in a reasonable amount of time. They painted the garage doors, and they also had to replace some of the wood at the bottom of the doors where the rain began to damage them. Plus, they had to paint it. I would say that they get an A.”

Review by
06/29/2015

“They have cleaned up. I've referred them to a lot of people. Chris was right on time on the days he said he was going to come—he always followed up. If I needed anything, I could get directly to him, and they were just very prompt. They weren't the most expensive, and they weren't the cheapest. They were in the mid-range. They stand behind their work. They've done exterior work, mainly painting windows. An A sounds right.”

Review by
06/29/2015

“I like the fact that they have a manager onsite most of the time. They were doing siding work. I think it was about a week. It was in line with how long they said it would take, I think so. I think their customer service was pretty good. I liked their project manager and I cannot tell you his name because I don't remember it. I would say there was one issue that we had with I think they dropped the ladder and kind of scraped some of our window so I think I would probably say a B. I would recommend the company to someone else.”

Review by
06/29/2015

“They've done a lot for us over the years, but we weren't real happy the last time they did some deck stuff for us. I didn't really complain about it, because we had used Scott several times before, and they were great. They're great at painting and siding and stuff, but he had some guys putting down a deck top, and he had a foreman that was kind of new. He was a very nice man, but he really didn't have a clue how to do what he was supposed to be doing, and it came out all right, but it was kind of a mediocre job. It was not what Scott's normal thing was. Normally, they're excellent. Probably five years ago or so they painted on the outside. It was a brick house, but they painted the white trim and the white on the bay window kind of in the back, and it was like two or three stories, and then they also did some inside painting for us in, I think, a kitchen, and they did a real nice job on that. For painting I would give them an A. They did a good job.”

Review by
06/29/2015

“The price was good. They showed up and they were, they got things accomplished in a timely manner, and we've been really happy with the quality of the products to date. They resided our house with hardiplank and reinstalled all the windows in our house, or replacement windows. It was over July 4th holiday so it took right about two and a half weeks. That was in line with how long they said it would take. A B sounds right to me. They rectified some of the issues that we had but they went, in order to stay on schedule they went till 9:00 a couple nights and we had an infant or a toddler at the time and it was difficult to work around their schedule at times but they did complete it in a timely manner so there were some inconveniences along the way. It wasn't super smooth but the end result was fine. I would recommend them and I have actually.”

Review by
06/29/2015

“I'd hire Nelson Exteriors again—they did a quality job. They did the HardiePlank siding and trim painting. They also installed some windows that I had already purchased, and then they painted and caulked. So, basically, they did the siding and painting. There were some minor issues. I'm just picky. I mean, they did quality work. I have sconces, exterior ones, that they put up, and the guy used the old-fashioned hammer drill. In other words, he didn't drill a hole in the thing for the wire to come through—he sort of knocked a hole in it, but that’s minor details. For the painting, I have a three-toned house. It was one color and two trims. They did the trim, and like I say, if you look at the edges, it’s very precise looking. They are excellent.”

Review by
06/29/2015

“They redid the siding and put new gutters on the house. Well the work was good. The project management guy wasn't the best. I didn't like the communication. It's like working from home one day so they could put a window in the house and at the end of the day saying that they need to come inside again tomorrow because they didn't even get to the window today and obviously I had taken a work from home day so stuff like that. But the quality of the work was fine. Just the communication and dealing with them I had to break down. I'd give them a B. I would recommend the company to someone else.”

Review by
06/29/2015

“They were phenomenal. They were quick and thorough, and they did a great job. They painted a door and some shutters. Nelson Exteriors is an A-grade company, for sure.”

Review by
06/04/2015

“I'm pretty sure Nelson Painting was the ones who ended up doing it. They were prompt, they quoted a price, they were very reasonable in their price quote, and at the end, that's what it cost, so there was no creep on it. It was exactly what they quoted. They were realistic. They didn't try to add on a bunch of stuff. The guy was like, 'You know what, if it was my house, I probably wouldn't. It's not anything critical. I wouldn't address that.' They replaced a couple windowsills with obvious damage. They were very through and friendly and did what they said they were going to do. It's what you want when you hire somebody. It was good work, quality work. The crew was great. The actual painting crew that came in was pleasant and professional, did a real good job, and cleaned up. Again, they did everything you expect when you hire somebody. I'd give them an A+. I'm pretty sure out of Best Pick Reports is where I got Nelson.”

Review by
06/04/2015

“I had quite a good experience. They provided me one of the best quotes. The pricing was in the field. They were very clear on what they were going to do. I am very keen on figuring out what they are going to do. They had all the ETA, the guarantees, and all that. They provided me all the information, and then they came on time. They did the job on time. They could not get me the initial quote, so they actually installed something which was more expensive and did not charge me on that. So overall, I thought that they did a good job. They only did windows for a portion of my home. I think I'll go with A. I'm not unhappy giving them an A.”

Review by
06/04/2015

“We did use Nelson Exteriors, and they did a very nice job. We had a lot of problems, and one was with the weather delays, but that had nothing to do with them. When we finally did get a break in the weather, they were right here. They were very efficient and got things done quickly. They cleaned up well, so we were happy about that. The job was outdoor painting, and then they had to do some repair work on some rotten boards, so they had their carpentry crew in here as well. They did a great job. We were pleased, and we would use them again. I'd give them an A.”

Review by
06/04/2015

“Nelson has done some work for us. I just hired them again last week to do some more work for us. They rebuilt my entire exterior of my chimney. I heard about them through a recommendation from a friend. I would recommend them as well. They're supposed to be out again in a few weeks. They're going to replace some windows and some rotted siding and repaint all the trim work on the exterior of my house. They get an A.”

Review by
06/04/2015

“I was very pleased with Nelson Exteriors. They were very prompt, they brought enough people to get the job done quickly, and it was quality work—I couldn't have asked for a better job. They installed a window, and they had to take some rotted wood off, replace it, and paint it. I would highly recommend them, and I'd give them an A.”

Review by
06/04/2015

“We had windows put in by Nelson Exteriors. After we got the quote and everything, they came and did the whole front of the house in one day. They took everything out, painted, and put in new windows—they couldn't have been more efficient. I would give them the top grade—an A.”

Review by
06/04/2015

“I liked the product, and the installers were extremely professional and courteous. I thought they did an excellent job. They were all around the house, and we felt completely comfortable with them being there. They installed 20 new windows. They're an A-level company.”

Review by
06/04/2015

“They were quick, and I think they did a good job. Their foreman was a good guy, too. They painted the trim on the windows, the gutters, and the downspouts. They also painted the backside of the house. I'd rate them as an A.”

Review by
03/18/2015

“I used Nelson Home Exteriors. They were very good. They were on time and they showed up, they completed the work and everything that you expect a contractor not to do basically. They worked on my exterior. I had a couple windows that needed to be replaced. I'd give them a B.”

Review by
03/17/2015

“I used Nelson Exteriors, and they were more than satisfactory. They replaced the siding with HardiePlank boards, and then they repainted, redid all around the windows, replaced doorstops, and repaired the front door. This was one job. They painted and put up all the windows after taking them out and recaulking all of them. It was probably a two-week process. I think they’re A+.”

Review by
07/31/2014

“They're very professional, and they clean up after themselves. We've used them before. The last time, they painted our house, but previously, they'd installed windows and painted. We were pleased with them the first time, so we went with them again. They deserve an A.”

Review by
07/31/2014

“Nelson has good customer service, responsiveness, and good quality. They did outdoor painting for me. I basically just took bids from five or six different companies, and I felt most comfortable with them. I'd give them an A+.”

Review by
07/30/2014

“They were here when they said they were going to be here, and they did the job—they painted my house. My next-door neighbors had used them, and then I used them. I’d give them an A.”

Review by
07/30/2014

“When there was a problem, they took care of it right away. They were very attentive. They painted the exterior of the home and duct and replaced some shutters and windows. A friend recommended them. Most of the time they were here I was away. I'll rate them a B+.”

Review by
07/30/2014

“Although we had a positive experience, there was one thing. In the front of the window, they put two screens in the same windows. I emailed asking them to please put it back the same way. What I liked about them was they did a pretty good job. I don't have anything to complain except for that. I would give them a B.”

Review by
07/30/2014

“I liked everything—the quality and the price were good. They showed up on time and cleaned up after themselves. It was all positive. They did a lot—they did a full exterior paint job, gutters on the whole house, and a new French door on the back of the house. It's all good, and they did a good bit of work. They’d actually done some other stuff for us before. Some friends had used them, too. They deserve an A+.”

Review by
07/30/2014

“We had one issue left to resolve. There's overspray on the back, bay window. And to my knowledge they have not come out and corrected that. I'm on the road most of the time, but everything else is good. We just have that one issue to resolve, but it's been over a month now. The quality of the work was good, but the follow up is a little lacking at this point. I would rate them a B.”

Review by
07/30/2014

“Well, there's a whole list of things they didn't do properly, they either had to be redone, or needed to be reported to them and they still haven't been fixed. First of all, they charged me to replace three seals on a window of the back sunroom and they charged me three out of four and of course they still haven't refunded me for that. They had to repaint my front door twice, because it wasn't done properly. There is a spot on my back door, that I don't know how they missed it because it's pretty obvious. Maybe it's because I'm a tall person and their painter is a short man and can't see properly, you know, they're not looking up? But there's a spot on the back door, and I told them about it, and they were on the property and they still haven't fixed it, and a week later it's still not fixed. They damaged a screen when they took it off and these were new windows, so it's not like oh well it's old stuff that she's just reporting, but they damaged it but never reported, they just kept putting it on and off. There's a whole long list of things. I'm going to be generous, I'd like to give them a D, but I'll give them a C.”

Review by
06/13/2014

“I had them do a small job for me. It wasn't the painting. They did the job, and they did it on time. They did it good, did it well. They replaced a window for me, actually, and did some touch-up painting. That was it. They were recommended in one of our areas magazines. I would give them a B. I would recommend them to others.”

Review by
04/29/2014

“Nelson Exteriors replaced windows and some damaged wood around our doorframe. They also glazed windows. It was phenomenal. I would absolutely give them an A++. Their professionalism was right on target. They didn't make a mess, and they cleaned up after themselves. It was just an all-out great experience.”

Review by
04/29/2014

“I had them replace all of my windows. They also repaired and replaced some siding, and they painted the entire exterior of the house. They were fabulous—an A+. Part of the reason I went with Nelson is that they had to replace all of the siding on my fireplace box, and it was one of those funky angles. They had to repair some siding and replace it in order to paint because when the builder built the house, he did the angle with siding. The people at Nelson and some of the other companies said that it really should have been shingles, not siding. After they had done the work, I just happened to look up and see that one of the shingles had slipped down. I called Chris—the guy who oversaw the whole project—and the next day when I came home, it was fixed. That's why they get the plus.”

Review by
04/29/2014

“Nelson did do some work for me. Well the only problem, couple things I had, the guy, course, I don't know who the guys were, the installers. I had a large window put in my kitchen breakfast room and you know, I had to remind them to take out the rotted wood and not put the window back in with rotted wood. But other than that they did fine. I'm just glad I was here, so, just wanted to make sure that it got done right. But overall it was okay. Matter of fact I found out about them in your book. I would give them probably a C. They did a window replacement. They replaced one large window and then did some trim work on some other windows. The window sill had rotted out on a couple. They did repair those. Put up some brick mold around the door. You know, just various things like that.”

Review by
04/28/2014

“We called everybody that was in Best Pick Reports. We ended up going with Nelson, and they were great. They painted the exterior for me. We don't have a monstrous house, but it's a clapboard, so it wasn't just painting window trim—it was the whole house. They replaced the railing on the deck and the screen on our screened-in porch. They painted part of the brick foundation that had never been painted before, and they did a really nice job cleaning up. They were the middle bid. They weren't the cheapest or the most expensive, but we were the most impressed with the person they sent out to do the quote, work up the numbers, and everything. I think I would give them an A- because we went around, and there are always some things you can point out. They were quick to rectify anything I saw, though, and I was pretty picky about stuff. It takes a lot of eyes to see little things on a big job like that, especially with painting. They were very receptive and quick to take care of it, and I'm happy with the end product right now—I haven't had to call them back or anything.”

Review by
04/24/2014

“It's just where you got a guy showing up in shiny truck. He you know, presents his company as a certain way. He's got you know, as seen on HGTV, on the side of his truck and everything. And then you get a load of guys that just show up at your house and they were sitting on my lawn furniture smoking cigarettes, flipping cigarette butts in the pine straw. I felt like they were disrespectful. So I had dealt with subcontractors enough to go, hey guys, look, I don't mind that you smoke, it's cool, I used to smoke, just if you would, pick a place. You know, I'll bring you an ash tray. I'll bring you a bucket. I just don't want to be picking up cigarettes for the next five years and I don't want you catching my pine straw on fire. So I mean that's how the job started. And I asked them to cover my bushes up because they were cleaning the house with bleach. I didn't want to kill my bushes. Bushes are expensive and you know, they just seemed to run over that idea. So it didn't get off to a real grand start and then just kind of one struggle after the other with getting them to prep the job correctly. I used to paint so I know quite a bit about it. They would skip over places. They would glaze the windows you know, like my ten year old son would. They just didn't look good and so they had to redo it. And all the while, Scott was like, we'll make it right, we'll make it right. And it's like, that's fine, but I don't want it done wrong for you to make it right you know. He never would show back up into my house. He let his lead guy or foreman or whatever take care of everything and it's like, well there's so many bad mistakes getting made over here. You're the guy that I signed the deal with and he wouldn't show back up in my house ever. No matter how bad things have to get, the guy would never come back out there. Scott Nelson. I even have stuff going on wrong with the paint job now. I've got you know, cracks in the caulking. I've got places that were missed. I've got you know, glazing that was never finished and it's just like, I had such a hard time dealing with him, I just am waiting till I get some time just to do it myself as opposed to having him come back out. I would give them a C- just because they did hang in there. They did finish the job even though they had to come back. I mean I can't even imagine he made money on the job. They had to stay at my house. You know, because he did hang in there until. Well here's the other thing that really upset me is because I've had houses painted before and my question to him was before I ever even agreed to hire him was, how long has this crew that they're sending to my house, how long have they been working for you. He's like, oh all my crews have been with me from three to eight years. I was like okay. I was like you know, that sounds reasonable because I don't want a bunch, quite honestly, I don't want a bunch of illegal guys that were picked up at Home Depot showing up at my house and not caring about the quality of the job that they're doing. So that sort of sold me on it. I mean I know everybody needs to work. It's not a big deal but I like people that, if I'm paying you know, because this was a fifteen thousand dollar job. This wasn't a four thousand dollar slap some paint on it and go. I mean he did siding. He redid my chimney. It was a big deal for me to put out that much cash. What I was saying about asking him, well when the guys were at my house, it was like well, you know, I asked his lead guy, I was like you know, how long you been working for Nelson you know. This crew is one of our newer crews. They've probably been with us a few months or whatever. I'm like, what? Where's the three to eight year guys you know?”

Review by
04/24/2014

“Some of the guys they had out here were a little lax around the bushes—they broke off a few limbs from some bushes in the front of the house. They replaced some window trim, some door trim, and some trim on the back of the chimney. That really needed a lot of work, and it was a fairly tough job because that chimney is three stories high. They did a good job, though. I was happy with what they did, and it looks fine. I've not had any issues with it. I would hire the company again. I found them through Best Pick Reports, and they're probably an A-. There were a little bit of extra things that needed to be done outside on the chimney, but those guys came back and took care of it for us really quickly. I was pleased with that, so it was good.”

Review by
09/24/2013

“We did have a window replaced, and that was Nelson Painting Contractors. We were very pleased with them. They get an A. They got out here, and did the job. They were in and out. They did a fantastic job. You wouldn't even have know they were here.”

Review by
08/07/2013

“They replaced a door for me. It was an extremely positive experience. We had a sales guy come out who we were very impressed with. He was extremely professional, courteous, and on time. He really went above and beyond, so we were very pleased. I’d give Nelson an A+.”

Review by
08/06/2013

“I was very happy with Nelson Exterior’s work—they did a great job, and they kept everything cleaned up. I was really happy with them. That was my first time using Nelson, and from start to finish, I would say my experience was positive—very positive. They did some repair work on the roof, fascia boards, and windowsills on the back. They were also put some gutters up—so they did a good bit of work. They painted, too—they painted all my overhanging fascia boards. When they were done, it looked very good. They had someone come out and check on the work daily, and they finished that work in a timely fashion. I'd give them an A+, and I would use them again.”

Review by
07/30/2013

“I used Nelson Painting. They replaced three doors and two windows. The rep was responsive and attentive to what I needed. They were able to do the job in a timely way. I felt that they were very considerate of their surroundings. I would give them a B. It's hard to say if I would recommend them. I might tell friends I used them. I thought they were OK but nothing out of the world. The workmanship was average. Nothing to complain about, but nothing to rave about either.”

Review by
07/23/2013

“They replaced some windows, and it went very well. I liked the quality of the job and their professionalism. They’re A+.”

Review by
07/01/2013

“Nelson did an excellent job. They put in new windows for me and restained my deck. I’d give them an A+.”

Review by
07/01/2013

“The quality of the workmanship from some of the workers was not what we had hoped. They were very sloppy. Nelson Painting painted our exterior and some rooms in our interior. Instead of cleaning up after themselves, as they went along, they left dark paint on the outside window tracks, so that it was just standing out against white. Instead of taking five seconds to clean up while they're going along, they had to come back and spend days trying to remove it. We expected a more finished, professional finish than what we probably got. I would give them about a C-.”

Review by
07/01/2013

“I'm very satisfied with Nelson Painting, they did a very good job. They did outside painting of my house, the exterior. They did a good job, they were very thorough and they did more than they should have done. They were very clean, they cleaned up behind them and once they left there was no distraction or something; really good. So far so good. They came back because there was one, little panel which were chipping after a while and they came back. They scrapped it all off, primed it again, painted it again for no charge. So they really stand behind their warranty. They finished the work in a reasonable amount of time. We had to wait because the winter was so long. They waited until the weather was perfect to do that but once we had a little more week then they came out and fixed it. I heard about them from our neighbors cause three houses in our neighborhood application, they hired them as well. I would use them again. I would give them a B+. I would recommend this company.”

Review by
07/01/2013

“Nelson Exteriors did really minor work for me outside. Some wood had rotted. They painted the eaves, and then they put a little roof in front of my porch door, so it wouldn't get wet. I've got an estimate—they're supposed to do the inside of the house, too. So, we'll use them again. They did really good work. I was impressed with them. I would give them an A+.”

Review by
06/28/2013

“Nelson redid the siding on my house with HardiePlank, and they put in new windows and a new door. The installer did a lot of little things to make it all work better. The guy that was the supervisor made things happen, and they respected my property. I would give them an A+. They did a great job.”

Review by
06/28/2013

“I thought Nelson Exteriors was fine. They rebuilt some windowsills for me and painted the exterior of the windows. That was my first time using them. I think I heard about the company from the property manager of my condo association. They arrived on time and completed the work in a timely manner. After they finished, everything was clean. I would give them an A.”

Review by
06/27/2013

“We had windows replaced, exterior painting, and some interior painting done. This was the first time I ever used this company. I chose Nelson Exteriors because my neighbors had some work done by them, and they were very impressed with them. Their cleanup was good. All the trim turned out well. The technicians respected my property. I'd give them an A.”

Review by
06/27/2013

“Nelson Exteriors came in, did the job, and left things clean and neat. They replaced a window for me. That was my first time using them. I might possibly use them again. I guess I'd give them an A.”

Review by
06/27/2013

“I’d give Nelson an excellent rating on everything. I’ve used them now for at least ten years, and I keep coming back to the company because they do good work. They’ve put in widows and doors for me, and they’re excellent. I’d give them an A+.”

Review by
06/27/2013

“I think Nelson Exteriors did good work—I was pleased. I had quotes, but I picked them because of the young man that came by the house. I think they did quality work, but there was some communication thing that I didn't particularly care for. They said, ‘What color do you want those doors?’ We had a lot of different doors and there were a couple different colors, so I said, ‘Do the back doors and the side doors the same as the walls.’ They painted them in flat paint. I've been in the building business, I've been around, and I've done my own painting. That's the only real problem, but he came back and corrected it. They really did a pretty good job, so I don't have a problem. He came back, they bought some paint, and they took care of it. You can give them an A.”

Review by
06/27/2013

“Nelson Painting did some work for me in the past. It was not as positive as I had desired. It was OK. The company was good. I just had a few things that I had them to come back and redo, and I must admit they came back. If you see something that's not quite right, they will come back and try to rectify it. They painted my house. They also did my windows, gutters, painting, and carpentry. I think I will probably have to give them a C.”

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