Nelson Exteriors
7th year as a Best Pick
Best Pick 2018
certified company
Based on 372 Surveys
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Compiled Score: star star star star star
Nelson Exteriors has received 5 out of 5 stars (A-rating) based on 372 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Our goal is to help our customers by increasing the value of their home. For that reason, we always use top-of-the-line paint, roofing, windows, siding, and gutters. We operate by the Golden Rule, so I only offer people the kind of products that I would use in my own home. We're in the business of making people happy."

Scott Nelson | Owner
Company Information
Services Offered
Nelson Exteriors offers PVC-clad and vinyl windows, residential and commercial interior and exterior painting, gutter replacement, roofing, HardiePlank siding, and carpentry. In addition, a supervisor is assigned to every home improvement project.
Services Not Offered
The company does not repair broken glass on windows or doors.
Minimum Job
A $1,000 minimum is required.
Nelson Exteriors provides written warranties on all products and labor.
Company History
The locally owned-and-operated company was founded in 1977 by Steve Nelson, who handed over the business to his son Scott in 1996.
The company is an EPA Lead-Safe Certified Firm and a Georgia Certified Lead Renovation Firm. Nelson Exteriors is also a James Hardie Elite Preferred Contractor and employs Simonton Windows Preferred Installers and a Therma-Tru Doors certified installer.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

“They came in, did what they needed to do, cleaned up all their mess. They just did an excellent job. They painted the exterior of our house and replaced rotten wood and blazing windows. They had to replace four windows on the back of the house on the deck. They did a lot of exterior work and it was beautiful. I would grade the overall experience with an A+. I would highly recommend them.”

“They did window replacement and they did a great job. I would grade the overall experience with an A+. I would most likely recommend them.”

“They were there when they said they would be. They did exactly what they said; they came in at the same time they said, and when they were done, they cleaned up well. The replaced some trim, some wood on the roofs and then painted the exterior. I would grade the overall experience with an A+. I would highly recommend them.”

“They did everything they were supposed to, they kept it within budget. The leader of the crew was very knowledgeable, and their appraiser was also knowledgeable. And it was done on time when they said it was going to be done, and it was a good job. They painted the whole exterior of the house, and they put in new windows in the front of the house. The house is looking outstanding. I would grade the overall experience with an A. I would most likely recommend them.”

“They just came when they said they were going to, and they got the job done quickly, and they did a good job. The project manager upgraded our paint for free so that it would last a little longer. We were real happy. They did exterior painting, and then they also replaced two sliding glass doors. Overall, I would give them an A+. The quality of work was good.”

“I liked that they are punctual, are reliable, and they were on budget and they do get work done. They re-sided a cottage and they did the windows. The windows look good. I would grade the overall experience with an A. I would highly recommend them.”

“It just seemed like everyone that worked at our house was very skilled in their trade. They did some woodwork, they painted our house, and they replaced our windows. I'd give them an A overall.”

“Nelson Exteriors was very professional”

“They replaced some windows and replaced some rotted wood siding, and did exterior painting on my house. I would grade the overall experience with an A. I would most likely to recommend them.”

“Everything was really smooth, from getting the estimate all the way to planning out the work, executing the work, and then the walkthough at the end. They communicated real well. The work was done very well. We're very happy with the results. We had some wooden windowsills replaced, and then we had the entire exterior of our house painted. It looks wonderful. I would give them an A+ overall.”

“I liked the whole process. They did exactly what they said they were going to do, when they did it and they were very professional about the whole thing. They did window and door replacements. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“They did window replacements and door replacement. I would say it was a positive experience. The quality of service and practice. I would give them an A.”

“Nelson was great. They did what they said they were going to do, and they did a good job. They replaced 12 windows. I'm going to have them come out and do some siding for me as well. They were excellent, and they get an A. I've already recommended them.”

“I had a great experience with Nelson. They did four window replacements and an exterior paint job on our house. I liked that they were responsive. They did what they said they were going to do, and they had good communication. I'd give them an A. I'm extremely likely to recommend them.”

“The outcome was great. They were easy to work with and easy to contact. They replaced a back door, did some siding and trim repair, and painted the entire exterior of our house. I'd give them an A—they're great.”

“I really like them. They did a great, great job. I'd highly recommend them.”

“I had a great experience working with Nelson Exteriors. They did siding windows and doors. They were professional, and they were on time. They were neat, and they cleaned up very well. And the job looked professionally done—as it was. And I'm just very pleased with them. I'd give them an A+. I've already recommended them to friends and colleagues.”

“They did work on my house last year. They were great. The outside window casings were rotting, and I needed that replaced. So they basically replaced all of my exterior window casings. They painted the casings and did whatever touch-ups they needed to do on the outside. They were very professional. I got several quotes, and the gentleman who came by and gave me the quotes, he was very professional. He came, and we looked at the book together; he was very knowledgeable. The work crew, they were on time. They were very fast and very neat. The project manager, he was on-site, and he gave me his number so I was always able to contact him with questions or concerns. And they were very responsive. After they finished, I noticed that one of the window casings on one side was wider than the other side, so it wasn't exactly symmetrical. I brought up that issue, and within a couple of days, they came back and fixed it. I'd give them an A+”

“One year ago, Nelson Exteriors did some work on our siding, gutters, and front door. The finished product was very satisfactory. I'd give them an A.”

“They replaced two doors, and they did some interior painting and repair work. I'd give them an A-.”

“They did a great job. They put in new double doors for us. They did a great job. I'd give them an A.”

“I would use them again. I'd say they were an A.”

“I used Nelson Exteriors, and they were more than satisfactory. They replaced the siding with HardiePlank boards, and then they repainted, redid all around the windows, replaced doorstops, and repaired the front door. This was one job. They painted and put up all the windows after taking them out and recaulking all of them. It was probably a two-week process. I think they're A+.”

“They were responsive and reliable. We did have an issue—a miscommunication—but they resolved it very professionally and very expeditiously. I think I found them in the Best Pick Reports.”

“The work went just fine. Nelson Exteriors did a great job, and I would give them an A grade.”

“I was totally, totally pleased with them. They did a very professional job. They had very good craftsmen, and they paid a lot of attention to detail. I certainly would use them again, and I'd recommend them to anyone. I'd say that they're an A. We had no issues at all. I think we got them out of Best Pick Reports.”

“I liked that they actually showed up and did the work, and their customer service was very good. They called me back and everything else, so I was happy with them. They installed sliding glass doors. Someone recommended Nelson Exteriors to me. I'd give them an A.”

“I liked that the project manager was very readily available to answer questions and would come by if I had any concerns. The foreman on the site was knowledgeable and friendly. He was willing to explain what was going on and kept us up to date all the time. They did siding and windows. I'd give them an A.”

“We had windows put in by Nelson Exteriors. After we got the quote and everything, they came and did the whole front of the house in one day. They took everything out, painted, and put in new windows—they couldn't have been more efficient. I would give them the top grade—an A.”

“I was very pleased with Nelson Exteriors. They were very prompt, they brought enough people to get the job done quickly, and it was quality work—I couldn't have asked for a better job. They installed a window, and they had to take some rotted wood off, replace it, and paint it. I would highly recommend them, and I'd give them an A.”

“I liked the product, and the installers were extremely professional and courteous. I thought they did an excellent job. They were all around the house, and we felt completely comfortable with them being there. They installed 20 new windows. They're an A-level company.”

“Nelson Exteriors was awesome. It was tidy, speedy, and professional. The guys were prompt, and they cleaned up—A+.”

“They did a great job. I would give them the highest grade.”

“They were very thorough, and they cleaned up after themselves. I liked the manager on duty. His crew was very good, too. They were in our Best Pick Reports book—that's how we found them. They were an A+—excellent.”

“I had a positive experience with their company. They did work to both the interior and exterior of my home, and I was happy with the quality of their work. I would tell my neighbors to definitely hire Nelson because they are an A+ company.”

“I like that they're a family owned business. They manage their people directly because the family is on-site. If there were issues, we spoke directly to them to get them resolved. I liked their manager—their foreman, I guess you would call him. He was very thorough, and they pretty much honored their budget for the work. We found them in the Best Pick Reports. I'd rate them as an A+.”

“Nelson did some work last summer, and I liked that they just did their job. I think I used Best Pick Reports to find the company. They're quite responsive. They were quick to respond, and they were able to do the job quickly. They get an A+.”

“Chris was the guy who came out from Nelson Exteriors. He was very informative and just a nice man. The work was good. Everything was done on time. I went with the company because somebody else in the neighborhood was using them. There were no complaints—they did an A+ job.”

“I liked that they were always on time, they were very clean at the end of the day, and they even did some small additional work. They fixed a couple of downspouts on my gutters and also some tiles on my roof. I looked them up in Best Pick Reports. They did A+ work.”

“They're very professional, and they clean up after themselves. We've used them before. The last time, they painted our house, but previously, they'd installed windows and painted. We were pleased with them the first time, so we went with them again. They deserve an A.”

“They completed the job in a timely manner, they communicated well, and they gave us an estimate that was in line with what they were charging. I think I used Best Pick Reports to find them. I called other people as well. I called at least one other person, but I decided not to use the other people. I would rate Nelson as an A.”

“Nelson Exteriors replaced windows and some damaged wood around our doorframe. They also glazed windows. It was phenomenal. I would absolutely give them an A++. Their professionalism was right on target. They didn't make a mess, and they cleaned up after themselves. It was just an all-out great experience.”

“We used Nelson Exteriors for this house, and we used them again for a rental property. We were very pleased both times. The guy who did the estimate was very thoughtful and very professional, and he supervised the work on-site. I'd give them an A, and I'd use them again.”

“They're professional and courteous—just fantastic. They followed up on their work, and the customer service was fantastic. They deserve an A+.”

“We had windows replaced, exterior painting, and some interior painting done. This was the first time I ever used this company. I chose Nelson Exteriors because my neighbors had some work done by them, and they were very impressed with them. Their cleanup was good. All the trim turned out well. The technicians respected my property. I'd give them an A.”

“The quality of Nelson Exteriors' job was very good. They came on time, and they were very clean. It was kind of a messy job, overall. They kept the site very neat during the project and at the end. Overall, I was extremely satisfied with their job. That was my first time using their service. I'd give them an A.”

“Nelson Exteriors came in, did the job, and left things clean and neat. They replaced a window for me. That was my first time using them. I might possibly use them again. I guess I'd give them an A.”

“The person who came out to give the estimate was very responsive, and the job was completed as stated. They did forget a few things, but when we called, they sent someone out. I just thought they gave the estimate well, and they did a good job. I would rate them as an A.”

“Nelson Painting was an A. They were pretty good. They kind of messed up, but they fixed it.”

“I'd give Nelson an excellent rating on everything. I've used them now for at least ten years, and I keep coming back to the company because they do good work. They've put in widows and doors for me, and they're excellent. I'd give them an A+.”

“They replaced a door for me. It was an extremely positive experience. We had a sales guy come out who we were very impressed with. He was extremely professional, courteous, and on time. He really went above and beyond, so we were very pleased. I'd give Nelson an A+.”

“They replaced some windows, and it went very well. I liked the quality of the job and their professionalism. They're A+.”

“Nelson did an excellent job. They put in new windows for me and restained my deck. I'd give them an A+.”

“Nelson was outstanding. They were just beautiful, fantastic. They installed windows on a porch around the sunroom. Then, they painted our entire house. They were very considerate. All of their personnel were careful. They were just top-notch.”

“They were awesome. They installed new windows. They were all great people. Very courteous. When they came into the house, they were very respectful. They left the area around the windows they installed better than when they got there. Nothing but high marks from me.”

“They worked out very good. We’re very happy with them. They replaced almost all the windows in the house and three big bay windows. They were very professional. We were very satisfied with them and will have them back anytime we need anything else done.”

“I couldn't be more satisfied. I had a three-story unit, and it was just awesome. They did a great job. They were friendly, and it was good stuff. They were very nice. I had a friend of mine that needed some remodeling, and I was actually going to refer them. Other than the painting, they did the caulking. They ended up doing my deck, and they hooked up the bottom of the double French doors, and they completely helped me with putting the wood back up in there into place. They also left me a little bit of paint for the touch-ups.”

“They did fine. We had a door installed. We did have some small painting done, but the primary job was installing a front door. They did a good job and knocked it out in the time that they specified. We've hired them a couple times because we like dealing with them. They're good people, and they do a good job. We're happy to recommend them.”

“They worked out great. We picked them from the blue and white book, as a matter of fact, and they did a great job. We were very, very pleased. They power washed the house first, and then they sanded and caulked and painted all the trim on the outside, and they did all the interior windows. They were very professional, and the crew was great. They were hard workers, and they worked eight or nine hours a day. They did exactly what they had estimated. I would highly recommend them.”

“I was pleased with the work they did. They did gutter repairs. I'd give them an A.”

“I thought they did a really good job. I was very pleased. Everyone I dealt with did a good job and followed up and always cleaned up afterward. No complaints. I thought they did a really good job. They did everything.”

“They did very well. They painted, they replaced a cellar door, and that's about it. They also caulked the windows. They were very professional.”

“They did a great job. They were very friendly. They came in and gave me an estimate, and they did a wonderful job on it, and it didn't take that long. I would recommend them. I'll give them an A.”

“They worked out fine. It was part of a larger project that they did in the community where our town house is, so it wasn't just my house.”

“They worked out fine. They did gutters and some other things. They're good.”

“Everything is great. It's a condominium complex, so they did all the units on the outside. I liked everybody I dealt with. They took care of everything I needed, as far as my individual unit. I had a front door put on, and it took them all day, because it took them a while to get that thing straight. It took them all day, but they didn't charge me extra or anything. They did good work here.”

“Nelson did everything they said the would do. They did it in a timely manner, and I didn’t have to ask them to come back and redo anything. They did a sliding glass door in the back, one of those great big ones. Then they did a dozen windows in the front of the house. You couldn’t deal with anyone that tried harder to please. Before they even started they just went over it and over it to make sure that we understood the process. Everything was perfect.”

“They did all the windows and the doors on the exterior of my house. I had a very good experience with them, and I would recommend them to anybody. I was very happy.”

“I really like Nelson. We’ve used them for a couple of projects at different houses. We’ve also referred them to some friends of ours, so they’ve used them as well. Everything turned out well. They’re good guys.”

“We had them install replacement windows....They did a great job....They were spot on. We were extremely happy. ”

“Nelson...they actually did some carpentry, custom installation of a stain glass window from the 1800s, and they also installed 21 windows. It was a big job....They were attentive and also did very well with communicating and trying to ensure I was satisfied with the work. In terms of customer service as well as the quality of the work, I would definitely recommend them.”

“Nelson put some windows up in one of the bedrooms, and they did a wonderful job. I had windows put in by someone else last time, and they did a terrible job. I had to have the work redone. Nelson explained everything to me, redid the work, and everything was back to normal. I am happy.”

“They replaced about 21 windows in my house. They were fantastic; I didn’t have any problems at all with them. They left it clean and neat when they left. I’m very happy with them. ”

“They do a wonderful job. They have replaced windows; they’ve done lots of things for us. And I’ll definitely use them again. They follow through, and they have a supervisor on the job with them. They’re very prompt, they’re very courteous, and they do a great job. ”

“They did an excellent job and they made sure that everything was just right before they left. They were very conscientious on the job, and they wanted to make us happy. ”

“They are really good. They redid our front door. They refinished our door and put a marine varnish on it. ”

“Nelson installed the door here. They did a great job. We're very satisfied and had no issues at all.”

“Everything was terrific. There were absolutely no issues.”

“They aren't quite finished yet, but they are amazing. They are just fantastic. They are absolutely the neatest, nicest, most organized company I've used. I've never seen construction like this, and they are doing the entire complex. They are doing 160 or more condos in here. They're amazing. I've never seen anything like it. They come in the morning and get their job done, and then they clean up every day. It's ridiculous. I would recommend them to anyone having work done. Right now they're putting in all-new windows, and they have also done siding. Next they're going to paint. They're just about remaking this whole complex. They're wonderful. I think they're going to be finished about this time next week.”

“Everything was good. It was a small job—I had a door that was replaced and then I had them come out and do some work for me on that. They painted it and sealed it, so they did a really good job. Everything was done on schedule and it was a good-quality job.”

“We had the windows in our bedroom fixed. They did a great job, and everything is fine. They did a great job cleaning up after themselves and installing everything. We're at a different house now, and we're having them replace a bay window. They do an excellent job.”

“I thought they did a nice job. They put in I think 11 windows for me, and I was satisfied with the work they did. They did it just six months ago.”

“It turned out really well. They're a good firm.”

“They were fine, and I was happy. It was some time ago. Everything was fine.”

“Nelson was fantastic. They were very thorough, from start to finish. The estimate covered everything. I had a lot of follow-up questions, and they were easily reached by either phone or email, and that was really convenient for me. The person that actually came out and measured was the same person that did the installation. They cleaned up and everything was great. They did everything they were supposed to do. There was no surprise with the price—it was exactly what they had estimated. Everything was just absolutely fantastic. I'm happy to have them come out and give me an estimate on doing some more work.”

“I've used Nelson for doors and painting. They did a good job. Their cleanup was good. They were honest about their work.”

“I used Nelson. They were excellent. I have no complaints at all. It was a good experience.”

“Nelson did a super job. They replaced a bunch of windows and interior paint. That was all we really had done, so that was all we were looking for.”

“They did a really good job. If I had any problems, they came back. And they did a number of different things. They replaced the windows on the front of the house. They also painted the inside and the outside of the house. They didn't do the gutters, but I contracted through them to have the gutters done. They stained my deck. All in all, I was very happy with what they did. They started this work last November, so it has been about year.”

“I would definitely have Nelson do work for me again. I thought I got a lot of personal attention. They did what they said they would do, and I don't really have any complaints I could say about them. They did top-notch work. They installed windows, and they painted the exterior of the house. Of course, in conjunction with the windows, there was some painting on the interior as well, trim and things.”

“Nelson actually put windows in back in the spring of this year. They also put in windows about a year ago for us. They do very good. The windows are great. I actually had these guys paint the house also. They have been painting the house for about the past two times I had it done. One time was probably about four years ago, and last year I had them paint it again, and that is when I replaced a couple of the windows. I think they do a great job. They are very reliable. They call you right away, and they are easy to reach. I have had no problems with them.”

“They did very good. I guess I hired them because they're in Home Reports, and they gave me a whole lot of references that I called, and everybody had given them a high rating. They did good work, showed up on time, cleaned up after themselves, and I was happy.”

“I've had them work for me in the past. I had all my windows replaced by Nelson three or four years ago. They replaced all my windows. More recently, they painted the exterior of three sides of my house—I have a brick front. They did all that and all the trim as well. Also, where there was rotted wood in a couple of spaces, they kind of pointed that stuff out and replaced all the rotted wood with HardiePlank and then painted that, and I think they did all the caulking as well.”

“They did an excellent job. They painted and put in windows for me. They were timely and neat—cleanup was neat. And they just came and did the job and was no problem. They did the job that they said they were gonna do.”

“We've been very pleased with them. They've done projects a couple of different times at our house, and we've actually referred them to numerous other people that I think have been pleased as well. They're very honest and show up when they're supposed to. They do a great job, we've been very happy with them. I believe they painted our entire house, but I think the last time they did probably our windows, doorframes, and all the molding, whatever that's all called—I'm probably not using the proper terms.”

“Oh, I think they did a great job. They have painted my house, they've done wood repairs, and they replaced the windows. They followed through, they're very meticulous, they make sure everything is done correctly, and they're very neat. I think they do a good job.”

“Nelson did a good job. It was good because they were there on time, and they stayed until the work was done and had a supervisor there all the time. If I had any problems, they got it fixed immediately. They painted the whole exterior of my house, and I have an outside wood fence. They painted all of that and had some woodwork around my windows repaired and put in a window, as a matter of fact. They cleaned up every day. It was great. The crew was real good too. They were just there when they said they were going to be there. I had a couple of issues, and they fixed it immediately. They didn't say one word. They fixed it immediately.”

“Nelson did a great job. They were very thorough. They didn't leave a mess when they left. Things were done when they said they were going to get them done. They did some additional work for us, some carpentry work on the windowsill ledges. They replaced both of the windows, the front parts, and they did an excellent job. The crew was very friendly. They cleaned up after themselves, which was a really big issue for me because we had just redone the front yard. And they didn't destroy my yard, didn't leave a mess, very friendly. Whatever we needed done, they did it. The one person that we talked with was Chris. I probably still have the invoice. But they're excellent, excellent people to work with. They also did our gutters. We had a place on the back side where it was put in one way, and then we had them come back in and fix it. But it was kind of understood that's what we were going to do anyway. They were real flexible and worked with us. Chris is the gentleman we worked with, and he was out here pretty much the whole time, came and went. He was kind of like the supervisor but just did a fantastic job.”

“It was excellent. They were on time, and they were courteous. They found all our problems I didn't know existed and explained them to me so that I could understand it, and then they repaired them. And it's kind of seamless repair. It's wonderful. They painted and caulked. They had to replace some fascia board. They had to replace door frames, a couple of door frames. The crew was awesome, polite, and professional, and wonderful.”

“I do know Nelson. They're great. I definitely would pass their name on, and I have. Nelson is awesome, and I definitely give their name to other people. I refer to them quite often.”