Critter Control
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Critter Control has received 4.3 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
5
77
4
17
3
8
2
9
1
4
1st year as a Best Pick Call
"Founded in 1983, Critter Control resolves nuisance wildlife and pest problems. We practice safe and humane wildlife management while providing the highest quality of customer service. Our services focus on getting rid of nuisance wildlife, repairing damage, then keeping them from re-entering your home or business."

Company Representative
Company Information
Services Offered
Critter Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, rats, mice, chipmunks, snakes, bats, birds, skunks, moles, voles, groundhogs, and foxes. In addition, the company treats for bees, yellow jackets, wasps, and hornets. Critter Control performs safe and humane removal of animals and wildlife, preventative recurring services, insulation replacement, dead animal removal, and exclusion services.
Services Not Offered
The company does not provide services for domestic animals, termites, or bedbugs.
Company History
Critter Control was founded in 1983 and provides services in 24 states and in Canada.
Employee Information
Employees must pass background checks and drug tests. The company's technicians wear uniforms and drive marked vehicles.
Additional Information
Critter Control's services are provided in an environmentally sensitive manner.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Compiled Score:

Critter Control has received 4.3 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
5
77
4
17
3
8
2
9
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/08/2022

No review comments provided

Review by
01/27/2022

No review comments provided

Review by
01/20/2022

No review comments provided

Review by
01/19/2022

“Technicians are prompt, thorough and always willing to help”

Review by
01/17/2022

No review comments provided

Review by
01/14/2022

No review comments provided

Review by
12/10/2021

No review comments provided

Review by
11/08/2021

“The technicians I've experienced are very knowledgeable, they always call before coming, and they are very responsive.”

Review by
11/02/2021

No review comments provided

Review by
10/25/2021

No review comments provided

Review by
10/25/2021

“I strongly disagree.”

Review by
10/17/2021

No review comments provided

Review by
10/17/2021

No review comments provided

Review by
10/15/2021

“Excellent and attentive service. Technicians were clearly experienced and understood what needed to be done; they quickly identified the problem and resolved the issue exactly as they said they would. I'm also very happy that they took the time to explain what they would do and followed up with me when I had questions.”

Review by
10/14/2021

“They're a great company. They call before they come out for service, or if they are going to be late. Very good customer service!”

Review by
10/12/2021

No review comments provided

Review by
10/12/2021

No review comments provided

Review by
10/12/2021

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Review by
10/12/2021

No review comments provided

Review by
10/12/2021

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Review by
10/12/2021

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Review by
10/12/2021

“Very liked Bob from Lancaster, always on time and efficient, very nice personality.”

Review by
09/16/2021

“They were timely, professional, and informative.”

Review by
09/13/2021

“Cheyenne is suburb. We really appreciate her knowledge and perseverance.”

Review by
09/13/2021

No review comments provided

Review by
09/02/2021

No review comments provided

Review by
08/30/2021

“Not Likely....see the last time I responded to a survey”

Review by
07/29/2021

No review comments provided

Review by
07/29/2021

“They are very accommodating, and they communicate very well. Every step of the way they are communicating with you to make sure you understand everything. Even if you are not there when they arrive, you are aware they will be on our property, and what they will be doing. I am not alway home, so I don't feel someone is just popping in. They have good communciation.”

Review by
07/29/2021

No review comments provided

Review by
07/26/2021

No review comments provided

Review by
07/19/2021

No review comments provided

Review by
07/15/2021

“All previous techs did their job and serviced all areas that were requested. This tech did not service our needs as he should have.”

Review by
07/14/2021

No review comments provided

Review by
07/14/2021

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Review by
07/14/2021

No review comments provided

Review by
07/14/2021

No review comments provided

Review by
07/11/2021

No review comments provided

Review by
07/10/2021

No review comments provided

Review by
07/10/2021

“They were very effective at what I hired them to do.”

Review by
07/10/2021

No review comments provided

Review by
07/10/2021

“They do excellent work.”

Review by
07/10/2021

No review comments provided

Review by
07/10/2021

No review comments provided

Review by
07/10/2021

“They are knowledgeable, qualified, and friendly.”

Review by
07/10/2021

No review comments provided

Review by
07/07/2021

No review comments provided

Review by
07/07/2021

No review comments provided

Review by
07/07/2021

“They arrived on time, as promised, and performed the work satisfactorily.”

Review by
07/07/2021

No review comments provided

Review by
07/04/2021

No review comments provided

Review by
07/03/2021

No review comments provided

Review by
07/02/2021

No review comments provided

Review by
07/02/2021

No review comments provided

Review by
07/02/2021

“I’ve already recommended TruTech to a neighbor. Services to alleviate my problem with voles on my property were explained well during consult. Remediation seems to be effective. The technician always lets me know exactly when the monthly visit will occur. Very polite, professional demeanor.”

Review by
07/02/2021

No review comments provided

Review by
07/02/2021

“Prompt, courteous, efficient. Kept us informed of every step, from assessment, planning, preparation, execution, follow-up.”

Review by
07/02/2021

“Trutech did everything they said they would. They showed up on time and the staff members were polite and professional. Some issues were outside of their control.”

Review by
05/25/2021

“At TruTech they really do as they stand for.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“I wasn't blown away. The work quality was just alright and they say themselves they can't actually keep the squirrels out in row houses, but they still charged me almost $2000. I think this is a bit overpriced.”

Review by
05/19/2021

“Of the several places I contacted Truetech was the most up front, detailed, and precise about what was going on and how they would fix it.”

Review by
05/19/2021

“I consider this company a scam and will never recommend them. I was extremely overcharged for what was done. Altogether they captured and removed three squirrels and just nailed a piece of tin over the whole doing further damage to my siding which in turn cost me an additional $300 to get repaired. I am a retired real estate agent and I am always being asked to refer different types of contractors, exterminators etc. and at this point I would never refer this company and in face have already told two agents who are friends of mine to never use this company. To summarize; I WAS EXTREMELY DISSAPOINTED”

Review by
05/18/2021

No review comments provided

Review by
05/18/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
05/16/2021

No review comments provided

Review by
05/15/2021

No review comments provided

Review by
05/15/2021

“I got charged $700 for a small roof patch. I could have done it myself.”

Review by
05/15/2021

“It all depends on what you are dealing with and the situation that you are dealing with. The person that came out I believe was not too qualified. It all depends on the situation. The individual that gave me the quote did an inspection and indicated there was a particular specifies of wildlife which turned out was completely incorrect. During the process of giving me a quote, I specifically asked if it could be anything different. Bottom line is, I was unsatisfied. I had an issue with something at the time I did not know, and it turned out to be my crawl space. When he came to do the inspection, he indicated there were a few things wrong with the property, which we discussed fixing that as well. He identified that the particular species was a squirrel. This is not something I am familiar with, and I didn't believe a squirrel was making this sound. I recorded the noise thinking they had experienced individuals that he could tell from the noise what it could be. He identified it as a  squirrel and I disagreed because it sounds to be much bigger than that. It was a raccoon. He found someone else to do it and another individual came out a few days later to set traps to trap the squirrel. They did capture a squirrel, which was small. I am thinking it was just a random squirrel. That same evening, I heard the same sound. The other thing I communicated with him about is the email advertisement indicates that if they had to open a ceiling they would do that and would fix it, but that is not true. The advertisement is false. During the quote with the gentleman, he indicated they would not do that. The second gentleman came back and removed the squirrel and did the repairs, which was not discussed with the first gentleman. He used some silicone to close up some areas so that nothing could get in the areas that were identified that could be the root of where the squirrel was getting in the home. The things they did were not what was discussed. It is not the second gentleman's fault. He was just doing what the first gentleman asked him to do. I had to get another company to come in, and I paid them. Although the contract said one thing, and they did something different. I did get someone else to come in, and it was a raccoon, not a squirrel. It was a situation where they had to open up a portion of the ceiling because the crawl space was not accessible from a ladder. We ended up putting cameras in there to determine what it was. I had to call a different wildlife company to come in and do that. They do differently than what their website says. I called to ask them if they would open up the ceiling, but the first gentleman said they don't do that. So, it depends on your situation. If you know what type of animal you are dealing with they are okay enough to come and do that. If they have to identify it, then I would say no.”

Review by
05/15/2021

“I would not recommend TruTech to anyone.”

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

“I'm satisfied with the experience I had with them.”

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

“It was convenient for them to access the areas where the traps were from the outside without me being home.”

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“I thought they did a great job, they were very professional and took care of my problem quickly”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“I had several concerns after the work, still a hole in the side of my porch, and no new foam was put over the old foam we tried to use. I called to get serviced again and never was contacted back.”

Review by
05/12/2021

“Price was high but they did have to on a 3 story roof.”

Review by
05/12/2021

No review comments provided

Review by
05/12/2021

No review comments provided

Review by
03/26/2021

No review comments provided

Review by
03/14/2021

No review comments provided

Review by
03/09/2021

No review comments provided

Review by
03/09/2021

No review comments provided

Review by
01/29/2021

“They were professional and came as quickly as possible.”

Review by
01/28/2021

“The TruTech Inc. - Philadelphia tech was friendly, efficient and happy to answer our questions.”

Review by
01/28/2021

No review comments provided

Review by
01/26/2021

No review comments provided

Review by
01/26/2021

No review comments provided

Review by
01/22/2021

No review comments provided

Review by
01/20/2021

No review comments provided

Review by
01/19/2021

“Very responsive. On-time, efficient. Customer friendly.”

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