Critter Control
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Critter Control has received 4 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
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25
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2nd year as a Best Pick Call
"We've been in business since 1984, and we offer guaranteed exclusion repairs to prevent animals from re-entering your home, removal and replacement of contaminated insulation, and a new, innovative gutter protection system. We're here to secure your protection and peace of mind."

Company Representative
Company Information
Services Offered
Critter Control handles nuisance wildlife that includes, but is not limited to, flying and gray squirrels, raccoons, coyotes, foxes, rats, mice, opossums, snakes, bats, birds, moles, beavers, feral cats, dogs, and hogs. The company also treats for bees, yellow jackets, wasps, and hornets. Additionally, Critter Control performs relocation of animals and wildlife, insulation replacement, dead animal removal, and exclusion services.
Company History
The national company was founded in 1984 and now provides services in 20 states.
Employee Information
All employees must pass background checks and drug tests. The company's technicians wear uniforms, and Critter Control has a dedicated team that provides 24-hour service for wildlife emergencies.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
155 Woolco Drive
Marietta, GA 30062
Hours
Mon
7:30 am - 7:00 pm
Tue
7:30 am - 7:00 pm
Wed
7:30 am - 7:00 pm
Thu
7:30 am - 7:00 pm
Fri
7:30 am - 7:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Compiled Score:

Critter Control has received 4 out of 5 stars based on 49 customer surveys conducted through GuildQuality.
5
25
4
9
3
8
2
4
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2019

“I can't remember our technician's name, but I thought he did a really good job of explaining what the process was. He came and put the traps down, and when he would come back he would explain what was happening. He was very informational.”

Review by
10/01/2019

No review comments provided

Review by
09/17/2019

“He came over to my house and checked stuff for me after the work was done. There were times that he had to come back to check the work. He kind of went above and beyond and he did a great job working with my schedule.”

Review by
09/13/2019

“The gentleman that came was great. He was easy to talk to and polite. They did what they said they were going to do.”

Review by
09/13/2019

No review comments provided

Review by
09/13/2019

“The technician Matt went above and beyond. He was across town and made an extra trip because the trap fell off of the gutter area. He was wonderful and responsive! They came out and gave me the quote; it was easy and done. They followed through and couldn't have been better.”

Review by
09/13/2019

“I thought Richard did a good job while he was with the company.”

Review by
09/13/2019

“Bri, the technician, has met my expectations. To date, she is the only technician that has stayed in touch with me and paid attention to detail and I really appreciate that. The first guy that came out and got the snake out of my kitchen and designed the protocol for my situation was great also.”

Review by
08/26/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
08/22/2019

“I would like to recognize Brittany for her exceptional service. She texts me to ask if everything is okay and keeps me updated. She lets me know when she is coming out as well as letting me know when she is finished if anything was disturbed.”

Review by
08/22/2019

“The service tech was wonderful!”

Review by
08/22/2019

“They did the job.”

Review by
08/22/2019

“It was very difficult to make an appointment with Trutech. Also when u try to call in, the mailbox is always full.”

Review by
08/22/2019

“When we first started using them a few years ago, they would send a technician, and he would check to see if we were going to be home. They would do some spraying in the house and in the attic. In recent time, they make no effort to do that. They come out and check the bait boxes outside. I am seriously considering dropping the company.”

Review by
08/22/2019

No review comments provided

Review by
08/22/2019

No review comments provided

Review by
07/24/2019

“Charley was exceptional.”

Review by
07/24/2019

“I would like to recognize the people that they send out to do the work for their exceptional service. They are normally very courteous and listen and try to rectify the issue.”

Review by
07/24/2019

“I would like to recognize my technician for exceptional service. The technician gave 110 percent while he was at my home.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“I called them and explained the reasoning. The salesperson misled me on the services to be provided. Then they billed me for services they did not provide. I called and spent hours on the phone with them and they kept sending me bills. It's been a really bad experience.”

Review by
07/12/2019

“They are a wonderful company and have always done a great job. I would be happy to sit down a fill out any reviews for what a good job this company does for us!”

Review by
06/17/2019

“I would like to recognize Charlie at Trutech Inc. - Atlanta for his exceptional service. He's my new technician and he is awesome!”

Review by
06/14/2019

“I would like to recognize Charlie for exceptional service.”

Review by
06/14/2019

“They have met all of my expectations.”

Review by
06/14/2019

“They are all wonderful.”

Review by
06/14/2019

“I would like to recognize Charlie for his exceptional service.”

Review by
06/14/2019

“I can't remember the technicians name.”

Review by
06/14/2019

“I would like to recognize Josh for exceptional service.”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“We don't have any problems as of late with moles.”

Review by
06/14/2019

“I would like to recognize Charlie.”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“I would like to recognize the primary technician.”

Review by
06/14/2019

“I would like to recognize the owner for his exceptional service.”

Review by
06/14/2019

“Price a bit too high.”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“Initially, they did for their work of removing the armadillos.”

Review by
06/14/2019

“Their customer service was not very responsive. I had to call their corporate office because they were supposed to come every other day to check the traps, and the tech didn't come back for a week.”

Review by
06/14/2019

No review comments provided

Review by
06/14/2019

“I think they are polite and consistent.”

Review by
06/14/2019

“They met my expectations on the TruTech side. They had to block the metal lining for the squirrel. Customer Service was great. James the District Manager and the Regional Manager Nick, came to my house to fix everything. They didn't do it correctly on the ends, and the District Manager reimbursed me and fixed all the issues. It was good customer service.”

Review by
06/13/2019

“Their courtesy and the way they were professional was great.”

Review by
01/25/2019

No review comments provided

Review by
01/10/2019

“I would like to recognize Morgan Owens for her exceptional service.”

Review by
01/10/2019

“Trutech Inc was a good company at first but when one of their employees left their level of service dropped and we have been treated poorly since. We have been customers for twenty years and would like better service.”

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