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FEATURED REVIEWS
“AquaGuard did an excellent job. Everything went as planned. Would recommend and even personally use on another property if the situation were to require it.”
“They did a great job and the follow up was tremendous. One of the reasons why we went with Aquaguard in he first place was their reputation for quality service. They definitely lived up to our expectations and more.”
“We loved them. They did a terrific and thorough job. The estimate was given quickly, promptly, and it was fair. The crew was professional and they answered any questions and concerns I had They had to jackhammer around in my house and when they left the area was just spotlessly clean.”
“The job looks really good. They did an excellent job of making things look good when they finished the project. I was very happy.”
“I was very satisfied with the work and have recommended them to friends.”
“We appreciated the salesperson walking us through the quality and the longstanding history of the company and why that was important. They worked within our budget and did a thorough job that I am pleased with.”
“They met my expectations because the work was good.”
“It was so long ago I don't remember any names but I would like to recognize the main guy that came out for his exceptional service.”
“The front desk/appointment scheduler was helpful.”
“The work was great.”
“They did what we expected them to do. We are satisfied that water isn't coming in anymore.”
“We had a very serious problem with water in the basement. AquaGuard Waterproofing came promptly and solved the problem with no issues. They were prompt, helpful, and polite. We are very happy with them.”
“I would like to recognize the installation crew for their exceptional service.”
No review comments provided
“They did not do what the original call asked for. They did not fix the original problem.”
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“John the salesman”
“JASON especially but the whole team was wonderful.”
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“No face to face contact with them and have not eyeball the actual work. This is a rental that is managed by a management agency.”
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“They were very thorough in their construction of what they were doing.”
“Our basement had leaked where a pipe penetrated through the foundation wall. AquaGuard sealed it from the exterior and since completion of the project, we have not had any leak problems, despite numerous rain storms. I also really appreciated that they did minor seal work on the interior, which was not in the original scope. Thank you!”
“The salesperson was outstanding.”
“The project leader of the crew that came to my house who actually did the work. They all were respectful”
“We needed to have them come out several times, but they did get the job done. The technician, Rusty, was really great. He got the job done right for us.”
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“Rusty Mueller, the field inspector, is very competent and mostly solved our waterproofing problems.”
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“They did a great job of protecting the environment from debris, they cleaned up after themselves and then they were able to fit our job in after cancellation and were done in an extremely timely manner.”
“The worker that came out to my home and did the work for me.”
No review comments provided
“The salesperson was great.”
“The overall finish was above what I expected. The finishing on the floor and the clean up went above what I thought the crew would do.”
“They provide excellent service.”
“Everyone was very good and very professional, but I would like to recognize the salesman for his exceptional service. Also, the person who arranged for service when we needed some follow-up care was especially good at conveying the problems that we had and got someone to us in a quick fashion.”
“We had water issues for years that we couldn't get rid of and after Aquaguard we had the heaviest rain we had ever seen and nothing got in the basement.”
“I could not remember names, but they're great.”
“AguaGuard Waterproofing service was wonderful. The crew did an amazing job. They were friendly, professional, and quick. The repairs have been excellent!”
“I would like to recognize the salesperson that came to my home initially for their exceptional service.”
“My expectations were not exceeded, but I was generally satisfied with what I have experienced so far.”
No review comments provided
“It took us seven months and an additional payment to get it right with AquaGuard Waterproofing.”
“The crew was great, as well as the gentleman that came out. I believe his name was Mark. Everybody was very helpful and very professional.”
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“They met the expectations.”
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“The job was done really well. Everything was organized and neat. The finished project was really good.”
“I am satisfied overall.”
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“All the people who did the work were very professional. They explained what they were doing, and they did the work as quickly as they could. I think they had to come back for a second day. They worked hard and they told me what they were doing. They did a great job.”
“They did not meet my expectations in any area.”
“AquaGuard did an excellent job. Everything went as planned. Would recommend and even personally use on another property if the situation were to require it.”
“I was most satisfied with the initial sales presentation, the speed of service, and the quality of the workmanship.”
“The customer service and the technician were perfect.”
“They met or exceeded my expectations in all areas.”
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“They are a great organization. I highly recommend them.”
“They did a great job and the follow up was tremendous. One of the reasons why we went with Aquaguard in he first place was their reputation for quality service. They definitely lived up to our expectations and more.”
No review comments provided
“AquaGuard Waterproofing exceeded my expectations when they stood by their workmanship. I had something that I needed them to come back and look at, and they came back immediately and fixed the area without question or issue.”
“The overall craftsmanship was done well.”
“French drains, replace existing sump pump, added 2nd sump pump”
“It rained a lot this year and no flooding.”
No review comments provided
“As of now, my issue has not been resolved so I cannot give an honest opinion on whether I would recommend the company or tell everyone I know to avoid it. The manner in which they address the corrective actions required to fix my leak will be the deciding factor”
“We were pleased overall with the work they did.”
“The respectfulness and responsiveness of the crew on site really exceeded my expectations.”
“My basement is dry.”
“AquaGuard management and Nick were prompt, professional, courteous and responsive in addressing my concerns and pro-actively followed up to make sure I was satisfied.”
“Bob Hanson was super! Very professional and knowledgeable. I have dealt with many service people over the years, but Bob is by far one the best I have encountered.”
No review comments provided
“Very, very, satisfied with the result. shortly after the job was completed we got several inches of rain our basement has remained dry since the job was completed, despite this being one of the rainiest years in recent history”
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“They met my expectations in all areas of the actual work that was completed.”
“There was one little issue with it, and a guy came out who did the repair. His name was Rusty or Rocky or something. He was amazing. He's their troubleshooter. It had to do with how they put the pipe in the drain.”
“They met my expectations by doing a great job.”
“We loved them. They did a terrific and thorough job. The estimate was given quickly, promptly, and it was fair. The crew was professional and they answered any questions and concerns I had They had to jackhammer around in my house and when they left the area was just spotlessly clean.”
No review comments provided
“They installed a new drain and sub pump.”
“The job looks really good. They did an excellent job of making things look good when they finished the project. I was very happy.”
“Everyone I dealt with did an amazing job and very personable. Unfortunately, I did not get any names.”
“They exceeded my expectations by how professional they are.”
“The team was good and the process was good from start to finish. The proof is in the fact that the D.C. area has had a record high amount of rain and our place is dry as a bone.”
“The met my expectations in all areas.”
“The customer service, quality work, and the time they took to do the job were all above our expectations.”
“I would like to recognize Brian Smith for his exceptional service. The man on site who was doing the work was very professional.”
“I would like to recognize our sales representative with AquaGuard Waterproofing for his exceptional service. He was great. He has been with the company forever. He sold the job for sure.”
“I'd like to recognize Joseph who gave me the estimate for his exceptional service. He was very good. Also, the man who oversaw all of the work was great!”
“I haven't had a drop of water in my basement since so I am happy with it's functionality now.”
“The quality of the workmanship exceeded my expectations.”
“The workmanship was exceptional.”
“I would like to recognize the on-site person who did the work at AquaGuard Waterproofing for his exceptional service. He found really good solutions to some of the issues we were having and he was really creative.”
“from inspection to completion pleased with experience”
“The sales person who sold us the job should be recognized for being personable as well as professional.”
“The person who came and did the work was very good, but I cannot remember his name.”
