Sometimes companies intentionally deliver low quality at a low
price. However, during the sales process, these companies often focus
on explaining the low price rather than the low quality. If homeowners
are not aware of these discrepancies, they may end up paying too much
money for a low-quality product or service. Consumers should educate
themselves about what they are buying and always get the details in
writing when comparing companies.
Prices that seem to good to be true usually are too good to be true.
Many homeowners reported that they often regretted their decisions to
select a company based on the low price. What seems like a good deal
can often turn into a bad deal. Some of these companies provided
low-quality work or inadequate materials, while others practiced
unethical business practices, such as working without insurance, not
paying taxes, or using unskilled laborers. Prices for the same work can
vary; therefore, homeowners should get more than one estimate.
Homeowners should not assist contractors or lend them tools because
if the contractor has an accident or gets injured, the contractor may
be able to make a tort claim against the homeowner. For example, if a
homeowner is holding a ladder for a contractor and it slips and the
contractor is injured, the company could hold the homeowner liable.
Many homeowners reported hiring companies based on a recommendation
from a neighbor or friend, but consumers should remember that one
referral is only one referral. Bad companies can still have a few good
reviews. Sometimes homeowners had much worse experiences than their
neighbor or friend, even when they used the same company. In order to
avoid this problem, Home Reports conducts extensive research with
Atlanta homeowners and has more than 100 positive reviews on each of
its Best Pick™ Companies.