BQ Basement Systems
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

BQ Basement Systems has received 4.7 out of 5 stars based on 330 customer surveys.
5
253
4
58
3
9
2
7
1
3
7th year as a Best Pick Call
"BQ Basement Systems has over 20 years of waterproofing experience. If your basement or crawl space has moisture, humidity, or mold issues, we can provide a solution. With 29 patented products and lifetime written transferable warranties, we are the most trusted and reputable contractor for your basement and crawl space repairs."

Brian Quinn | Owner
Company Information
Services Offered
BQ Basement Systems provides wet basement and crawl space repair services for residential customers, including waterproofing, dehumidification, crawl space encapsulation, sump pumps, and battery backups.
Warranty
The company offers written lifetime transferable warranties.
Company History
The company started in 1997.
Distinctions
BQ is a local authorized dealer for Basement Systems, Inc., and Supportworks, Inc.
Employee Information
Employees drive marked vehicles, wear uniforms, and must pass background checks and drug testing. The company states that employees are trained and properly equipped.
Additional Information
BQ installs WaterGuard drainage systems, TripleSafe sump pumps, SaniDry dehumidifiers, CleanSpace vapor barriers, window well drains, egress windows, and IceGuard systems.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
525 Bethlehem Pike
Erdenheim, PA 19038
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
PA006745

Compiled Score:

BQ Basement Systems has received 4.7 out of 5 stars based on 330 customer surveys.
5
253
4
58
3
9
2
7
1
3
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/27/2019

“I was very pleased with the financing that was offered. It was easy and enabled me to complete this project that had become critical due to observations of mold. If I had know about the budget friendly financing I would have installed years ago. For the reasons above, I would say that my expectations were met, but not exceeded.”

Review by
01/26/2019

“Dennis was amazing on the business end and understood my finances. He made sure I had what I needed and no more. He also gave me an extended two week grace period due to my disability check deposits.”

Review by
01/26/2019

“Very neat and clean!”

Review by
01/26/2019

“They broke my water main and it cost me over $5,000 to repair it.”

Review by
01/24/2019

No review comments provided

Review by
01/12/2019

“I was satisfied with everything!”

Review by
01/12/2019

“Everything was good.”

Review by
01/12/2019

No review comments provided

Review by
01/09/2019

“Our sales representative, Columba McDevitt, is always great and very responsive.”

Review by
01/09/2019

“The first job by B.Q. Basement Systems was A+ in meeting my expectations.”

Review by
01/09/2019

“B.Q. Basement Systems met all my expectations for the entire project.”

Review by
01/09/2019

“Their timeliness met our expectations. They were also willing to come back because they were waiting for me to reconnect my heater.”

Review by
01/08/2019

No review comments provided

Review by
01/03/2019

No review comments provided

Review by
01/03/2019

“service was so long ago I don't recall any names but the estimator who originally surveyed the work I needed done was very professional and the job foreman was also very accommodating and professional.”

Review by
01/02/2019

No review comments provided

Review by
01/02/2019

“I would like to recognize the salesperson, Dennis.”

Review by
01/02/2019

“The crew they sent over was very efficient and very knowledgeable on what they do. I am a very inquisitive person so I was asking a lot of questions and they explained very everything thoroughly. I was very pleased with the crew.”

Review by
01/02/2019

“I found them to be quick, efficient, and cleaned up well when they left.”

Review by
01/02/2019

“They did good job but I did have some water later leak in the basement.”

Review by
01/02/2019

“They fell short of my expectations with their cleanliness and ability to solve my problems.”

Review by
01/02/2019

“They put in a water pump.”

Review by
12/27/2018

“They did a very professional job. Arrived on time and cleaned up afterwards. Great service.”

Review by
12/27/2018

No review comments provided

Review by
12/24/2018

No review comments provided

Review by
12/22/2018

“It has kept the basement very dry.”

Review by
12/22/2018

“They had to come out multiple times and the battery back up for sump pump negative terminal was not installed correctly so the pump failed to operate on first power outage”

Review by
12/21/2018

“Water was still coming back in some areas and each time we called B.Q. Basement came right out to repair and fix the issue.”

Review by
12/21/2018

“Succeeded in every area”

Review by
12/19/2018

“I liked that they came and figured out what the issues were. I did not know what was wrong and they diagnosed the problem.”

Review by
12/13/2018

“The crew that came out was great.”

Review by
12/13/2018

“They left the area really clean and their response time really exceeded my expectations. They also explained and communicated to me what I was buying.”

Review by
12/13/2018

No review comments provided

Review by
12/12/2018

“The work was efficient and they completed it quickly. Everything works well.”

Review by
12/12/2018

“B.Q. Basement Systems Inc. met my expectations with their services.”

Review by
12/12/2018

“Danny was very nice, communicative, and professional.”

Review by
12/12/2018

“I am not likely to recommend B.Q. Basement Systems Inc. to a friend. When they put the sump pump in, they put it in the wrong location. The water doesn't even reach the pump.”

Review by
12/11/2018

“They were prompt, courteous, had good communication, and quality job/workmanship.”

Review by
12/11/2018

“They did what I asked them to do.”

Review by
12/08/2018

No review comments provided

Review by
12/06/2018

No review comments provided

Review by
12/03/2018

“connected door threshold drain and internal pipes never installed/unconnected by original contractor that had caused flooding”

Review by
12/03/2018

“Andrew Buchanan was very professional, customer service seems like a priority to him, and his quality of work was also good. Friendly enough to make it comfortable and nice, but serious and thorough when it came down to actually doing the job. Dena was also exceptional in handling the scheduling, helping me get the job completed to my satisfaction and listened very carefully to my frustrations and disappointments to get the work corrected and finished at top quality.”

Review by
12/03/2018

“Basement has not leaked.”

Review by
12/01/2018

“B.Q. Basement Systems Inc. met and exceeded our expectations because they did a great removing our old system that failed and installing the new one and they did a great job with that!”

Review by
12/01/2018

“Harry was always responsive and patient,. But everyone I had to interact with was great. I just don't remember their names”

Review by
12/01/2018

“I would like to recognize all of the people that I met who came to my home for their exceptional service, they were all excellent.”

Review by
12/01/2018

“I would give them an A plus for everything. I am very pleased with the company. I couldn't be any happier. They are excellent people. I would recommend them to anyone.”

Review by
12/01/2018

“Our team was great. When I called for a problem, they came right back out and fixed it. The have great customer service.”

Review by
12/01/2018

No review comments provided

Review by
11/29/2018

“Extremely satisfied with the system. I have a dry basement.”

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

“All of the employees have been a pleasure to deal with.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
03/13/2018

“So far, the experience has been mostly positive. They redid five windows in our house. Their pricing was good and they were prompt with everything. I would grade them a B.”

Review by
03/06/2018

“They delivered quickly and did what they said they would do. They put in a battery and a new sump pump in our basement. I would give them an A for the experience.”

Review by
03/06/2018

“They were very professional and they did a good job. They did a crawlspace, total installation of a sump pump, and dehumidifier. I would give them an A.”

Review by
03/06/2018

“They're fabulous, love them. They're the best. They did waterproofing. I'd give the experience an A+++. I would recommend them.”

Review by
03/06/2018

No review comments provided

Review by
03/06/2018

No review comments provided

Review by
03/06/2018

No review comments provided

Review by
03/06/2018

No review comments provided

Review by
03/06/2018

“They were responsive and gave a lot of information. They waterproofed our basement. I would give them an A.”

Review by
03/06/2018

“I'm really happy with it. I'd give them an A+, no problems.”

Review by
03/06/2018

“They were pretty great. I liked the hospitality. They came in and did what they had to do. I would give them an A. He did a good job. The only difference is in the front where he put it at, it's cracking again. I was going to call them, but I just came from the emergency room because my back hurt. I had three discs out of my back so it bothered me to clean the yard up. It's cracked. He couldn't put it in the yard because of the dog. So, he put it outside on the porch in the front. It's cracking a little bit. They did a good job with cleanliness. I'll recommend them to somebody else.”

Review by
03/06/2018

“They did exactly what they said they were going to do and they were on time and they were in and out, and got things squared away. They put a diaper in my crawlspace. They put in a sump pump, a diaper, and big humidifier in the house. I'd give it an A. As far as my wife said, the guy was very, very professional. The guy that I spoke to originally, his name was Sean, he was very professional. He did a really, really good job. They were very clean and they were on time. I would definitely recommend them.”

Review by
03/06/2018

“They were considerate. They allowed me a payment plan and they came in and they did the job and they were courteous and they were clean and they were prompt and they did a good job. They weatherized my basement. I would give them an A. They were very good. Their punctuality, cleanliness, and expertise were excellent. I'd be likely to recommend them.”

Review by
03/06/2018

“They were the third company that I got a quote from. They were the big guys on the block. They've been around longer and had more experience and had a more solid price than everybody else did, and they’re very professional. They installed a sump pump and a French drain for me. I would grade the overall experience with an A.”

Review by
03/06/2018

“Everything's been very good with them. They just seemed like they know what they're doing. There was this freezing and the sump pump wasn't working. So, the pipes were frozen and they were very good at troubleshooting it all, even after all the work was done. I would give them an A overall.”

Review by
03/06/2018

“They did my basement last year. I didn't have any problems at all. They did waterproofing. I would give them an A overall. I went down to the basement since it's been raining and the pump's working and the basement's bone dry, no complaints. I'd recommend them 100 percent.”

Review by
03/06/2018

“I used them before. They're efficient. They're on time. Their pricing is fair and they do good work. They replaced my sump pump with a triple pump system. I would give them an A+. I was just getting ready to call them because I have work that I need them to do.”

Review by
03/06/2018

“They did vinyl flooring for me. They did their job. It was just one installer. He was very nice and did his job very well. I would grade the overall experience with a B. The reason is because they did something different from what they estimated. Nothing major.”

Review by
03/06/2018

No review comments provided

Review by
03/06/2018

“They did hardwood flooring work for me. There was no problem, so that made it positive. I would grade the overall experience with a B.”

Review by
03/06/2018

“It was a positive experience. They reacted to my request in a prompt and timely manner. They did maintenance of my home A/C and heating system. I would grade the overall experience with a B.”

Review by
03/05/2018

“They were a friendly bunch and they seemed to know what they were doing and they were done within the time they estimated. They were doing basement waterproofing. I'd give them an A.”

Review by
03/05/2018

“They did a good job. They did what they said they would do. They did a quality job. They did a basement crawlspace waterproofing. I would give them an A overall. It was good.”

Review by
03/05/2018

“Everything's working right. They put in a French drain and a sump pump and a wall in to dry the basement out. I would give them an A. They left the dumpster on my yard for a little while. The expertise was good.”

Review by
03/05/2018

“They did everything they were supposed to do, and it was a nice job. They did the complete covering under the crawlspace, up the walls, and on the sides and all and put in the sump pump. I would give them an A.”

Review by
03/05/2018

“They did a thorough job and recommended a solution to the problem. They installed our basement system. I would give them an A. They just installed a new sump pump system. I would be likely to recommend them.”

Review by
03/05/2018

“They're very professional and quick. They got done things exactly how they said they would and there was no messing around. They did a sump pump and some drainage in the basement. They're probably an A.”

Review by
03/05/2018

“They were on time. They did everything they were supposed to do. They kept the area clean. They installed a sump pump. I'd give them an A across the board. I would be likely to recommend them.”

Review by
03/05/2018

“They were very efficient on the job and cleaned it up. The inside work was great. The outside work— I think they could have done a better job with but it is what it is. They did waterproofing.”

Review by
03/05/2018

“They did a good job. They were nice when they came out to do the work. They did a basement waterproofing system. I would give them an A.”

Review by
03/05/2018

“They just seemed to do quality work and they seemed knowledgeable. I would give them an A. I already have recommended them.”

Review by
03/05/2018

“I had a great experience with them. The gentlemen that were doing the work were spot on. They were very professional.”

Review by
03/05/2018

“They did it quickly. Everything was to expectation. They waterproofed the basement. I would give them an A.”

Review by
03/05/2018

“Their services were really good and their products are good. Their whole thing was good. They waterproofed a basement in a building. I would give them an A+ overall.”

Review by
03/05/2018

“Their professionalism, timing, and pricing made it positive. They waterproofed our basement. They did sump pumps and French drains. I would give them an A overall.”

Review by
03/05/2018

“They were on time, they did a good job, they were polite, and they cleaned up after themselves. They lined my crawlspace and my basement. I would give them an A.”

Review by
03/05/2018

“They were just easy to work with. They were on time and they did a good job. We got the plastic to cover up our disintegrating bricks. I would give them an A+.”

Review by
03/05/2018

No review comments provided

Review by
03/05/2018

No review comments provided

Review by
03/05/2018

No review comments provided

Review by
03/05/2018

“It was good, A.”

Review by
03/05/2018

No review comments provided

Review by
03/05/2018

“It was a good experience.”

Review by
03/05/2018

No review comments provided

Review by
03/05/2018

No review comments provided

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