AquaGuard Waterproofing
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AquaGuard Waterproofing has received 4.3 out of 5 stars based on 36 customer surveys conducted through GuildQuality.
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1st year as a Best Pick Call
"We've been solving basement water issues since 1990. With a company-wide commitment to high-quality workmanship and customer satisfaction, our goal is to solve your specific problem and do it right the first time. At AquaGuard, our vision is to set the standard by which all waterproofing companies are measured."

William Smith | General Manager
Company Information
Services Offered
AquaGuard Waterproofing offers a variety of waterproofing services, including basement waterproofing; French drains; sump pumps and battery backup systems; excavation services; stairwell, window well, and yard drains; and egress window systems.
Warranty
AquaGuard provides a variety of warranties, including lifetime warranties on certain systems.
Company History
The company was established in 1990.
Distinctions
AquaGuard appeared on Qualified Remodeler's Top 500 list in 2018. The company is a member of the Basement Health Association (BHA) and has a BHA Certified Waterproofing Specialist and Certified Egress Specialist on staff. AquaGuard has earned the Service and Technician Assessment Report Award multiple times.
Employee Information
Employees drive marked vehicles and undergo background checks.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Licenses
PA119919

Compiled Score:

AquaGuard Waterproofing has received 4.3 out of 5 stars based on 36 customer surveys conducted through GuildQuality.
5
21
4
10
3
2
2
1
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2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/07/2020

“I am having a problem getting Aquaguard to complete work that has already been paid for. Also the scope of work for which I contracted has proved to be insufficient and water is leaking in. AquaGuard wishes to charge me additional money to fix the work even though their analysis of the job was what caused me to select them as the contactor. I feel as though I have been a victim of bait and switch.”

Review by
03/06/2020

“They did such a good job. They came on time and were very professional. Along the way, they would ask if I had any questions or input to what they were doing. I felt safe. They were friendly. I would highly recommend them to friends or family for their services!”

Review by
03/06/2020

“I would recognize Bill Smith for his exceptional service.”

Review by
03/05/2020

No review comments provided

Review by
03/05/2020

“John Bryant did a phenomenal job of getting back in touch with me when I had some questions about the project. I was hesitant to commit to a job of this size monetarily until I had some reassurance and he was kind enough to get back in touch with me and answer all of my questions and concerns.”

Review by
03/02/2020

No review comments provided

Review by
02/28/2020

“I would like to recognize everybody that came out for their exceptional service. They were really amazing and really helpful with the whole situation.”

Review by
02/21/2020

“I would like to recognize Bill for his exceptional service.”

Review by
02/21/2020

“All of my expectations were met.”

Review by
02/20/2020

“Bill the Manager and Kyle Grady, sales rep, were excellent in explaining the system and distinguishing it as more effective than other methods. They were the reason why I chose AquaGuard. Johnny the foreman and his crew exceeded my expectations: highly organized, efficient, resourceful, respectful of my property, excellent workmanship and cleaned up after themselves.”

Review by
01/25/2020

“the whole crew were very good”

Review by
01/25/2020

“Well organized, clean.”

Review by
01/25/2020

No review comments provided

Review by
01/20/2020

“I would like to recognize Collin for his exceptional service.”

Review by
01/16/2020

No review comments provided

Review by
01/15/2020

“I'm satisfied with the cleanliness.”

Review by
01/13/2020

“After the team damaged my property they had one guy come back to fix everything the team messed up. He did the best he could for one person but my property condition is still not the same as before the job”

Review by
10/07/2019

“They met my expectations. I think they were right on the spot.”

Review by
10/07/2019

“We had some trouble with some flooding after they were here. I called them about it and they responded very quickly and did an alteration that seems to have worked.”

Review by
10/07/2019

“David Kemmler was patient (came twice to get the contract signed) and good at explaining the procedure.”

Review by
10/04/2019

“The work itself was excellent, and the cleanup was well done.”

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“They have really good customer service!”

Review by
09/28/2019

“They were all very good.”

Review by
09/28/2019

No review comments provided

Review by
09/28/2019

“The salesperson.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“I was impressed from start to finish with AquaGuard Waterproofing (PHL). Vince Isaiah was personable; he wasn't pushy and knew his stuff. I can't say enough about him. Johnny was amazing. They finished my project in one and a half days. They did a wonderful job. I could not be there, and they kept me informed and showed me pictures. I have never experienced such quality work from start to finish without any hassle.”

Review by
09/26/2019

“When you schedule an appointment, AquaGuard should be there the time it is scheduled.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Our salesperson Dave and the foreman we phenomenal. All the other guys on the site were great as well.”

Review by
09/24/2019

“They were exceptionally clean. The process was very dirty, but they kept the house and surrounding area very clean. It was very impressive.”

Review by
09/24/2019

“I was impressed with the cleanliness and promptness.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“The salesman was very good and the crew came in and worked efficiently. They cleaned up well. I couldn't believe how quickly and nicely they got the system installed.”

Review by
09/24/2019

“They did work on my basement and I called them within a week after they finished and told them that there are cracks in the cement that wasn't fixed. I was very displeased after I called them about this and no one called me back. Also, when they first came they didn't bring enough materials and I had already stayed home for this project but then they asked me to stay home another day to fix the problem, which it wasn't.”

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