Basement Waterproofing Specialists
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Basement Waterproofing Specialists has received 4.5 out of 5 stars based on 40 customer surveys conducted through GuildQuality.
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1st year as a Best Pick Call
"At Basement Waterproofing Specialists, our family's foremost objective is to provide you with award-winning basement waterproofing, foundation repair, mold removal, crawl space waterproofing and encapsulation, and exterior and interior drainage services that create a safe and healthy environment for you and your family."

Deborah Klinger | Owner
Company Information
Services Offered
Basement Waterproofing Specialists offers basement and crawlspace waterproofing; drainage systems; mold and mildew inspection and remediation; basement exterior entrance installation; stone, block, cement, and brick foundation structural repair and replacement; basement window and window well repair; and free estimates.
Minimum Job
The company has a job minimum of $3,500 for basement waterproofing.
Warranty
The company's internal pressure relief systems and commercial sump pumps include a life-of-the-structure warranty.
Company History
The company has been family owned and operated since 2009.
Distinctions
The company is a member of the Society of American Military Engineers, the Environmental Assessment Association, the Basement Health Association, and the Indoor Air Quality Association.
Areas Served
Avenel, Basking Ridge, Bedminster, Belle Mead, Berkeley Heights, Bernardsville, Bound Brook, Bridgewater, Carteret, Clark, Colonia, Cranbury, Cranford, Dayton, Dunellen, East Brunswick, Edison, Elizabeth, Fanwood, Far Hills, Flagtown, Fords, Franklin Park, Garwood, Gladstone, Helmetta, Highland Park, Hillsborough, Hillside, Iselin, Keasbey, Kendall Park, Kenilworth, Kingston, Linden, Lyons, Manville, Martinsville, Matawan, Metuchen, Middlesex, Milltown, Monmouth Junction, Monroe Township, Mountainside, Neshanic Station, New Brunswick, New Providence, North Brunswick, Old Bridge, Parlin, Peapack, Perth Amboy, Piscataway, Plainfield, Plainsboro, Port Reading, Rahway, Raritan, Rocky Hill, Roselle, Roselle Park, Sayreville, Scotch Plains, Sewaren, Skillman, Somerset, Somerville, South Amboy, South Bound Brook, South Plainfield, South River, Spotswood, Springfield, Summit, Union, Vauxhall, Warren, Watchung, Westfield, Woodbridge, Zarephath, Allentown, Beverly, Bordentown, Burlington, Chesterfield, Columbus, Florence, Hainesport, Hightstown, Hopewell, Jobstown, Juliustown, Lawrence Township, Lumberton, Maple Shade, Marlton, Medford, Moorestown, Mount Holly, Mount Laurel, Palmyra, Pennington, Princeton, Princeton Junction, Rancocas, Riverside, Riverton, Roebling, Trenton, Vincentown, Willingboro, Windsor, Audubon, Barrington, Bellmawr, Berlin, Blackwood, Camden, Cherry Hill, Clarksboro, Clementon, Collingswood, Gibbsboro, Gibbstown, Glassboro, Glendora, Gloucester City, Haddon Heights, Haddonfield, Lawnside, Magnolia, Mantua, Merchantville, Mickleton, Mount Ephraim, Mount Royal, Mullica Hill, National Park, Oaklyn, Paulsboro, Pennsauken, Pitman, Richwood, Runnemede, Sewell, Sicklerville, Somerdale, Stratford, Swedesboro, Thorofare, Voorhees, Wenonah, West Berlin, Westville, Woodbury, Woodbury Heights
Address
127 2nd Avenue
Collegeville, PA 19426
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
11:00 am - 5:00 pm
Licenses
PA042058

Compiled Score:

Basement Waterproofing Specialists has received 4.5 out of 5 stars based on 40 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/22/2021

“They did a wonderful job, were very professional, and neat. I was actually horrified they would have to lift my driveway pavers and do all this work. They made it happen. It was done really well! The customer service and specialties they offered for me exceeded my expectations. My job involved removing existing driveway pavers. They brought out their own specialist, who was able to remove and put back in place every piece of the pavers. That went above and beyond. They had someone with expertise for every part of the job. That really is where they exceeded my expectations. I was so worried my driveway wouldn't look the same. After 2 days of work, they made it look as if nothing had”

Review by
10/20/2021

“They had to carry all of the cement and dirt in buckets up the basement steps to outside. They made sure to protected my wood floors in my living room. Over all I think they did an excellent job and would recommend them to friends and family.”

Review by
10/19/2021

No review comments provided

Review by
10/19/2021

“The foreman”

Review by
10/19/2021

“They met all of my expectations.”

Review by
10/19/2021

“They were very professional, very fast, and did a great job!”

Review by
10/19/2021

“Basement Waterproofing Specialists met/exceeded my expectations with communication.”

Review by
10/19/2021

No review comments provided

Review by
10/19/2021

“I wasn't given clear and full information regrading the process, which caused me triple amount of money out of pocket after the job was done.”

Review by
10/12/2021

“you are truly the , best , even with the recent flooding in new jersey , our basement remain dry”

Review by
10/12/2021

“Work was done as explained, the crew cleaned up nicely and was done when they said they would be.”

Review by
10/09/2021

“I don't know anything about waterproofing but I'm very happy with what they did.”

Review by
10/07/2021

“Everyone I worked with was very nice. I enjoyed working with them.”

Review by
10/07/2021

“I would like to recognize the crew foreman. He was just amazing. He couldn't have been any nicer or more polite. They were just awesome. We were really impressed.”

Review by
10/07/2021

“I would like to recognize Mark, from Basement Waterproofing Specialists, for his exceptional service.”

Review by
10/07/2021

“No, there's no one I'd like to recognize.”

Review by
10/07/2021

“They basically did the job they came to do.”

Review by
10/05/2021

No review comments provided

Review by
10/05/2021

“The team that came were very good”

Review by
10/05/2021

No review comments provided

Review by
10/04/2021

“The foreman, a Russian guy, was amazing. He knew exactly what to do. He was well-equipped. We had a giant snow storm, and there is no water anywhere. We have had rainstorms, and no water has penetrated. I do not see water anywhere.”

Review by
10/04/2021

“THE MAJOR CONCERN i HAD WHICH WAS MOLD AND MILDEW STAINS ON MY WALLS ARE BACK AS THEY WERE.”

Review by
10/04/2021

No review comments provided

Review by
10/04/2021

“There was no one who provided exceptional service. The man who evaluated it quit 2 weeks later.”

Review by
10/03/2021

No review comments provided

Review by
10/03/2021

“All were excellent”

Review by
10/03/2021

“Nice to deal with and did good work”

Review by
10/01/2021

“The workmanship was great.”

Review by
10/01/2021

“I like the quality of their work.”

Review by
10/01/2021

“They did a great job.”

Review by
10/01/2021

“I'd like to recognize the foreman that worked on my project. I'd like to recognize the sales manager, Mark, and Steve.”

Review by
10/01/2021

No review comments provided

Review by
10/01/2021

“Speed and workmanship”

Review by
09/30/2021

No review comments provided

Review by
09/30/2021

“Everyone was fantastic. Great crew. Everything so nice & dry. Best decision I made to get this done.”

Review by
09/30/2021

“The team was courteous and did great work! Our neighbors were pumping water out of their basements with the heavy rain storms but not us. We didn?t have a drop!”

Review by
09/30/2021

“I was impressed with how clean they kept everything. The house was left the same as when they arrived.”

Review by
09/30/2021

“The work was done extremely well”

Review by
09/30/2021

“The workers did really good cement work.”

Review by
09/30/2021

No review comments provided

Review by
11/16/2017

“It's just a waterproof only. They took it out and put the concrete after they finished the work. I think it's great, A.”

Review by
11/16/2017

“It was nicely done. It's what we expected. It was just waterproofing. I'd give it an A. They were good.”

Review by
11/16/2017

“I liked the thoroughness of the work that they did. They did waterproofing for me. I'd give them an A.”

Review by
11/16/2017

“They did their job. The guys are just nice. They did waterproofing for me. I'd give them an A-.”

Review by
11/16/2017

“The job was finished. They did a great job. I had no complaints, I'd highly recommend them.”

Review by
11/16/2017

“They got me on the schedule very, very quickly. It was waterproofing. I'd say they're an A.”

Review by
11/16/2017

“I think they're terrific. I would highly recommend them. It was for a waterproofing job.”

Review by
11/16/2017

“They did a French drain for me. I had no complaints with them. They do excellent work. I would recommend them.”

Review by
11/16/2017

“They did waterproofing. I'd give them an A+. I'd recommend them definitely.”

Review by
11/16/2017

“It was booth waterproofing and foundation repair. I'd give them an A.”

Review by
11/16/2017

“They do a good job, did what they were told, and they were out on time, and got it done. I didn't have any complaints. It was just waterproofing. I'd give them an A. They did a good job.”

Review by
11/16/2017

“Very professional workers. It was for a waterproofing job. I had no complaints. They did excellent work. I would recommend them.”

Review by
11/16/2017

“The person who booked us work, he explained something to me which did not match with the people who were working over here, over my two properties. Then we had to go back and forth like, why they're doing this, it should be done like this, this is how they're supposed to explain and that was it. We had to take a part for both of the places. And then both of the guys were working at the location, they said they were much more experienced than anybody else so I didn't like that. They did just waterproofing. The company was good. I would say A. They did a good job, it's not that. But they were doing it in their own way of doing it. They didn't do it exactly the way I was explained.”

Review by
11/16/2017

“It was good. Whatever needed to be done was done. They put a French drain in the basement. I would give them an A. They were very good. The workers were very respectful, they cleaned up, they didn't make a mess. I mean, you couldn't tell that something had been done. I mean it does, but there was nothing to do about that because they actually had to jack hammer across the yard but they cleaned up, worked very hard, and it was good. They were kind of late but they did have to come all the way from Philadelphia. They were good and every time we called them when we had a question, they called us right back. I would definitely recommend them.”

Review by
11/16/2017

“They did great. The first sales guy they sent out gave us the wrong information and pitched us too high but then they continued to follow up until we agreed to have them send over a more senior person and that person gave us a solution that we needed at a reasonable price. The team came in, they were professional, and got it done on time. They installed a sump pump into our foundation so they also sucked up some water that was already in our foundation and then they ran the pipe for the sump pump under the concrete of our driveway to pump the water out to an area that was easier to drain. I'd give them an A-.”

Review by
11/16/2017

“I liked that they worked with us financially. We had just bought the house and we kind of had put every penny we had into the house only to find that the basement was taking on water and filled with mold right after we moved in and my husband's a disabled combat veteran so they really worked with veterans and things like that so they really helped us out with, you know, kind of giving us like a discount and working with us on a payment plan. They really went above and beyond from what other companies would have done. I'd give them an A.”

Review by
11/16/2017

“Everything except one small detail was positive. I've done business with them twice over the last 8 months. They did a small waterproof—something that we didn't do the first time and they painted my blocked basement. I would give them an A but no plus. When they re-hooked up my washer, they broke the hose for my hot water and I found out when I ran my washing machine. They were right on time and that's what I liked about them the first time. They did damage something I wasn't aware of. I told them I wouldn’t recommend them to anyone.”

Review by
11/16/2017

“I think they were very thorough in terms of their explanation of what I needed done and how they were going to execute the project. They were waterproofing the area of my basement near the walk out sliding glass doors that was on a pad and that wasn't the best grade so water was seeping in. They deserve an A.”

Review by
11/16/2017

“They were easy to work with, quick in getting back to me if I had any questions or concerns. They did waterproofing. I'd give them an A. In getting the job finished, it was just rough. It needed up taking a couple extra days than I think it needed to.”

Review by
11/16/2017

“They were very good. I needed an additional treatment. It needed to be had with another coat, and they came back and did it with no charge and did it right away. They did the waterproofing, put in a sub-floor and did a sump pump. They deserve an A+.”

Review by
11/16/2017

“They were just very professional, and they followed up and everything. They were very thorough and they got the job done. It was just both foundation repair and waterproofing. I'd give them an A+. I would definitely recommend them.”

Review by
11/16/2017

“They're very good at what they do. They're not the cheapest out there but you can be assured that when the job is done, your basement will never see water again. They're good at what they do. I would give them an A.”

Review by
11/16/2017

“They were very quick and efficient. They were very polite, and they cleaned up after themselves. It was just all around a great experience. They were putting in a French drain and a sump pump. I'd give them an A+.”

Review by
11/16/2017

“They were very good. They were very clean and polite. It was done very well. Basement Waterproofing Specialists put in a French drain with a sump pump. A+ for the guys who did my job, on time, excellent.”

Review by
11/16/2017

“They explained things and they got it done and were very polite and they just did the work they said they were going to do and they did it quickly. They did basement waterproofing. I'd give them an A.”

Review by
11/16/2017

“It was good. They were all very nice. They did a good job. I had pooling in my lower level. I'd give them an A. Cleanliness and expertise were good; that was perfect. I would recommend them.”

Review by
11/16/2017

“So, we had the work done and we wanted some follow-up. Not really work, but answers to our questions and it was kind of hard getting a hold of the guy who did the work. That was difficult. As far as them completing the job and everything coming out correctly, they did good with that. It was more a waterproofing job and some plumbing work. I'd grade them as a B. They said they were going to come during certain times and he was late a few times. He came by maybe two or three times.”

Review by
11/16/2017

“They messed up my wood downspout. They had to come back a couple of times for that. I didn't have a diagnosis of what was going on because there was a lot of water coming into my house from my neighbor's house. Then all the work cracked up too. So not a good experience. They actually did repair the walls. It wasn't the foundation, it was just the walls. I'm going to give it a B. Customer service wasn't very good either.”

Review by
11/16/2017

“There was a little discrepancy between our contractor and them about finishing. My contractor wanted the finish to be smoother and they said typically the contractor handles that so there was a little bit of a dispute there but it seemed like it all worked out in the end. They were doing foundation repair for me. They were putting in a French drain. I'd give them a B+.”

Review by
11/16/2017

“Originally, we had some trouble but they made good on it so I'm pleased. I think if there'd be any problems it would be with them not knowing their sub-contractors as good as they ought to. They were actually going to excavate underneath the house and put in a liner and they started doing the excavation and their sub-contractor bailed and said he didn't get enough money or something like that so I was stuck for a while. So, I hired some other people to dig it out and they came back to me and asked us if they could do it and they put the liner in. They didn't do any excavating but they did the liner and I'm pleased with that. I'd give them a B.”

Review by
11/16/2017

“Everything seemed to be done pretty alright. They did waterproofing. I'd give them a B+. There was an issue, but so far it hasn't made a difference. Punctuality was pretty good.”

Review by
11/16/2017

“They didn't finish the job. We're still getting water in the basement, so they came back and they dug all around it and put something in it that would keep the water from getting in but it's still getting in. I would say D. I would not recommend them to anybody. They didn't do bad work but they didn't do what they were supposed to do. They were very nice. They seemed to know what they were doing. I just want to be done with that company.”

Review by
11/16/2017

“They did a terrible job and they didn't do anything with excellence. And they also did mold mitigation which did not work and they put in a dehumidifier that they broke when they came the second time.”

Review by
10/24/2017

“The problem was solved, and they were very neat and everything was orderly and everything turned out fine. They did just waterproofing. I'd give them an A. I'd be likely to recommend them.”

Review by
10/24/2017

“We had our cellar waterproofed. We haven't had any rain to speak of so far to see if everything was OK but the job was done very quickly, very neatly. I'd give them an A. I would definitely recommend them.”

Review by
10/24/2017

“Basement Waterproofing Specialists did what they said they were going to do, and they were efficient. So far, it's exactly what they said they were going to do. I have no more water in my basement. It's an old house, and it's a 110-year-old house. In the basement, there were old French drains that were put in probably 60, 70 years ago. What happened was, the drain could not handle the water coming in on downpours and would overflow. So, what they did was something very simple. The water would be coming under the house and make hairline cracks in the floor. What they did was, they just jack hammered out the old French drain, went down to the footing, put perforated PVC with filters and a new sump pump. Instead of going under the house and creating the water on the floor, it just goes directly into the perimeter area where those underground drains are and just goes right in, and the water never comes up in the middle anymore. It's just not going under the house anymore. It's being diverted directly into the system they put in. Everything is A+. They did everything perfect. The guys were respectful. They came in, they cleaned up, and they worked all day. They wouldn't even take a lunch break. I was a beneficiary of them wanting to go home on a Friday night, so they pounded away. They had crews come in, and they pounded the whole thing out in five hours. These guys were in and out, and I was very impressed. I dealt with water for fifteen years in this house and it wasn't a catastrophe, but it's not a living state. It's below the water table because I'm only 1000 feet off the beach. So, it's below the water table and you always get water. Now regardless of water table how high or low it is, it doesn't matter. It just matters if there's a high-water table, then it just comes more frequently but it doesn't reflect anything inside the house anymore. It really has solved the issue. You can't stop the water, you just have to divert it. That's all it is. It's very simple.”

Review by
10/24/2017

“They did waterproofing and repair and they fixed a problem that I had in the house for twenty years. They're amazing, A+.”

Review by
10/24/2017

“It was just waterproofing. The work was an A. Punctuality was good. It all works. I didn't really care for their price.”

Review by
10/24/2017

“Initially before, I had somebody come out who was very nice and give us an estimate. The estimate was too high. We let them know that we were not going to go with them and then one of the sales folks kept calling me and badgering me almost nonstop to see if I would change my mind about having them come in and do the work. Then finally I did call them back and say, ‘The only way I can have you do it is if you modify the price,’ which they did. They had somebody come out again, who again was very professional and very nice. And then I agreed to do the work. had people come right when they said they would come and it was a one-day job but it wasn't done properly so I guess the materials that they used to stick down to the floor to keep it down started peeling up. But then it took some back and forth to get them to come out and fix it but they finally did. I think they did a good job but the whole process was a little stressful. They waterproofed a crawlspace. Overall, 'm happy with the end results so I would say they're a B. It wasn't so bad. I think, initially, it wasn't that good of quality because I had to have them come back but I think once they came back and fixed it, it was fine. The two gentlemen who came to do the estimates were fantastic. It's really only that salesperson, I think his name was Paul, that just kept badgering me. But the other two gentlemen were very good. I don't have any complaints. I had to take time off work to be there, they came when they said they were going to come, and there were no issues. After they were done, they cleaned up after themselves. Both gentlemen that came in seemed very knowledgeable. They seemed to know what they were talking about.”

Review by
10/24/2017

“The sales rep comes out but then the crew shows up and the sales rep never talks to the crew, they only show the pictures so there's no communication. So as the homeowner, that's my job but it really shouldn't be my job because I paid a lot of money. So, they should talk to each other. They did water proofing. I would say they really tried hard to do a good job so B+. I don't know whether or not I'm going to get water in the basement so I can't rate the quality. I think it's just the first time it's rained since then so we'll see what happens. The customer service, they really try to make you happy but it was just the fact that the sales person coming and they send a whole separate crew and there was a language barrier so it becomes tricky. They gave me a sliding scale of times that they might show up. So, they didn't give me a definitive time they'd be there. They tried to maintain the cleanliness of my home by putting stuff down. The outside, they didn't take so much care. I've never really had a water problem before, so if I get one now I'd say they have no expertise.”

Review by
10/24/2017

“The problem was the man came in one day and he did the job with 10 or 11 people and that was the end of the job. He's never communicated with me since that time and I paid the bill and that was the end of the story. They did water easement in the basement so if there was a leak it would be pumped out the front of the house. The job in my opinion was rushed at the time it was done and it was left in a condition no homeowner should be left with. All the content moved to do the draining was left in a pile in the middle of the basement. The pumps themselves were never electrically hooked up and so the amount of money I paid for that, it should've been hooked up. I certainly wouldn't recommend them to anybody. The paper work was done in such a fashion that it was sort of a rushed script and then there was supposed to be a follow-up of the information that was done on the paper, the company's name, and so forth and that was never done so we were left out in the cold.”

Review by
09/20/2016

“They did waterproofing. I would give them an A. The only thing why I wouldn't give them an A+ is that the cleaning afterward wasn't perfect. I worked at cleaning it, but it was really difficult, tough. These jobs are tough. One hundred percent I'd recommend them.”

Review by
09/20/2016

“It's been quite a while ago. There was mold remediation done. I would give them an A. They were very good.”

Review by
09/20/2016

“Very nice. They did waterproofing. It was great. Everything was fine. No complaints.”

Review by
09/20/2016

“I can tell you that I was highly satisfied with everything they did. No complaints.”

Review by
09/20/2016

“They did a fine job. It was just waterproofing they did. I would give them an A+.”

Review by
09/20/2016

“So far, so good but they still have to some work to finish up. No complaints. They are doing some waterproofing.”

Review by
09/20/2016

“I would grade them an A. The quality of work was excellent.”

Review by
09/20/2016

“Very good. No complaints. They put a sump pump in for me.”

Review by
09/20/2016

“They did some waterproofing. I would give them an A+.”

Review by
09/20/2016

“The work was done almost a year ago.”

Review by
09/20/2016

“The whole basement was waterproofed. I would give them an A+. I am very likely to recommend them. I already have recommended them.”

Review by
09/20/2016

“I would give them an A++++. I'm very pleased with them. It was waterproofing they did. They installed a sump pump. They put in the drainage system and all.”

Review by
09/20/2016

“They did waterproofing and it didn't work for a time. They came back, installed a sump pump, and redid the waterproofing. I would have to say A+. I'm pretty likely to recommend them.”

Review by
09/20/2016

“We haven't had any rain since we had it installed so we haven't had any chance to try it out yet. A whole French drain was put in and a sump pump. No complaints so far.”

Review by
09/20/2016

“They did some waterproofing. I would give them an A+. They were great. I am very likely to recommend them. They were efficient, fast, and had great service.”

Review by
09/20/2016

“I would give them an A.”

Review by
09/20/2016

“They waterproofed and they scraped the walls to get rid of mold and treated the walls, that's what they did. I would give them a B. They did what they said they were going to do.”

Review by
09/20/2016

“I would give them a B. It was good.”

Review by
09/20/2016

“I would give them a B+. The only issue I had was I have a Corning basement. The original pipe that they put in was too wide for my wall so they came back and actually redid it. It is still not a hundred percent but I'm glad they came back and tried to make a fix on it.”

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