“I liked that they did a good job. They put in my sump pump. I’d rate them A-. The minus is because they replaced some paneling, some drywall, and the guys who replaced the drywall didn't do as good as job as they could, but the main work that they did which was putting in the sump pump. I haven't had any problems with it, and they were done in a day like they said they would be. I thought the price was reasonable. I think they correctly identified the problem and the solution to the problem.”

“They did the work, and they did what they were supposed to do, but they left a lot of their things which I had to hire some other people to come and do the work. Maybe they do that—whatever they did, hopefully, it’s fine, because I don't live there. For that property, so far I don't have any problems with the water. They did a French drain. I would grade the overall experience B+.”

“NV Waterproofing took the time to make sure they did it right. They were attentive and told me all my options and let me pick. I had a leak in my basement. I would absolutely give them an A+ overall. I was very happy with them. Their customer service was great. I would absolutely recommend them. They did great work. I had four people out, they were great.”

“My husband seems quite satisfied. They put in a pump—I don't know exactly what they did, but it kept our basement from water. They did some outside work, as well as fixing in the inside. They’re A+. We haven't had any problems since. I would very likely recommend them.”

“I liked that they had quick response time, and they were easy to work with. They put a French drain system in our backyard. They get an A+. I would highly recommend them to a friend.”

“I liked that they started on time, finished on time, and they did what they said they were going to do. They dug a trench and put some drainage pipes in. They get an A+.”

“They've always given us great service. They've done waterproofing for us. I'd give them an A+ overall.”

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“Very meticulous work. It was just waterproofing—we had a crack in the wall. I'd rate them A+.”

“I liked that NV Waterproofing got the work done faster than initially estimated. They did waterproofing, interior drain tile for me. I’d grade them A. I would highly recommend them.”

“I liked that they came in when they said they were going to come, did what they said they were going to do, and cleaned up. They did waterproofing, put in tile. They did A work.”

“I liked that they told me what the problem was, what it was going to cost to fix it, and delivered the solution in the time that they promised it. They did foundation repair and waterproofing for me. They get an A. I would highly recommend them to a friend.”

“I was real satisfied with these people. They did an excellent job. I think they did everything—I'm a general contractor, so I'm familiar with these things, and they did an excellent job on everything. They did waterproofing for me. I would give them an A+ overall. I'd recommend them very highly.”

“They were on time. They did what they said they were going to do. They did waterproofing. Maybe it would go under foundation repair because they did seal some cracks. But they did a couple of things. They sealed some cracks in the foundation, but they also dug trenches and put down pipelines to divert water from the drainage spout away from the house. So it was two different things they did. I would give them an A overall. It's not leaking.”

“They've been great. I liked that the representative that came was knowledgeable about my situation. I didn't have to spend money where I didn't need to spend money. I felt very good, they explained the situation. I had them out several years ago when we had ten inches of rain, and I had a little wetness in the corner, and at the time they repaired it, and I never had it again. I had another area that needed to be fixed, and they fixed it. They did waterproofing work for me. They’re A+. I would highly recommend them to a friend.”

“I liked the gentleman that came out to oversee the work and followed through with the work from start to finish. He was available for any questions, was able to answer every questions that I had. I believe he was honest, truthful and integrity—just a wonderful guy. His workers that came out, he got them started, they worked diligently, very good, very clean, very clean effort, just a wonderful job. They did a waterproofing job for me. As far as customer service, the folks that I spoke to at their office, they were very, very helpful, extremely polite from start to finish, they were excellent. They earned an A+. I would highly recommend them to a friend, and I already have—they are wonderful.”

“I liked the—when they first come in, they tell you where they think the water's coming in from. They completed the work, but then the next day rain and water had come in, so they came back and redid another area they saw the water coming in from. They put in the little footer. They dug up the hole and everything and put in a new sump pump and put a footer around the wall. The only thing they don't do is repairs to the wall. I would rate them A overall. I didn't have to do too much. Once he came out, then that was the only person I had to talk to. They cleaned up all their mess. I think I've already recommended them.”

“They were here, and they were good. They're very hardworking. They seem to really know what they're doing. They did waterproofing for me. I'd rate them A+ overall. I have no complaints. Some associate of my husband at work recommended them to us. We used them, and the basement is so much nicer now. Every time we get rain we don't have to worry about it any more. It's so nice.”

“NV Waterproofing did great work. They cleaned up well. They told us everything that needed to be done. They're very reliable. There was a leak in the foundation, and they did some other things. I'd rate them A+. They really were great.”

“I guess I liked that they were responsive, communicative. They did waterproofing. They filled in some cracks so water couldn't get in. I’d grade them A.”

“They were fast and comprehensive. They did water mitigation. They did a lot of gutter work and a few other things. I'd give them an A-.”

“They were good, did a good job, and cleaned up everything real nicely. They did a waterproofing job for me. I’d rate them A. I would recommend them.”

“They took care of what I needed. They did waterproofing. They installed a waterproofing membrane. I’d rate them A+. I would highly recommend them. I would use them again.”

“They did a little bit of both waterproofing and foundation repair. I'd give them an A overall. There's always room for improvement. I would recommend them.”

“I've used them a few other times. They’ve done a lot of the work for the rental property we have. Working great, so far, so good. They did waterproofing jobs for the rental property. I give them an A+. I would highly recommend them.”

“They were great. I liked that they have good service, did the job quickly, great, and it worked pretty well for us, very positive. They installed a water evacuation system for me. They get an A.”

“They sealed up the cracks in our basement. It was sorely needed. They came out, they looked at everything we identified, and identified a little bit more. The guy told us everything he was going to do. He went along and got the job done. Overall it was an A+ job. I would recommend them.”

“The work they did was good, but they charged another thousand dollars after they got there. Other than that, it was fine. There was—it's an external detached garage where water came in one corner of it, so basically they were waterproofing it. They came out, gave me an estimate, told me what they were going to go, and then the guy got there and said, ‘Oh, we can't do that, we're going to have to add a thousand dollars to it.’ So I think they knew all along what they had to do, but they gave me a low price so they would get the work and then bump it. I'd give them a C overall.”

“It was great. I think it was a fair price, and they just seemed to do the work really well. Other than that, it was a good experience. They were waterproofing around the foundation. We had an issue where we had some moisture in our basement, some mold and what have you. We had our dry ditch torn down, and then we brought them in and they dug up around the foundation on a couple sides of our house and put in a waterproofing barrier on the exterior of the house and put in an external sump pump and also did a French drain in another part of our yard. It all works great. It seems they did a really good job. They did A+ work. If I had to have that kind of service again, I wouldn't hesitate to use them again.”

“I think they misdiagnosed the problem, and I ended up spending a whole lot more money than I probably needed to. They did a crawlspace encapsulation with sump pumps. I'd give them a B overall. The quality of work was very good. Expertise is where it went wrong. Their customer service was very good. The cleanliness was good. They did not come prepared. They used my work light, and it ended up being burnt out because they didn't seem to know they were coming to do the crawlspace.”

“They did what they said they would do, and really I'm just very satisfied with their work. They did what they said they were going to do, which nowadays, I guess that's unique. They're very easy to work with. The crew lead was really good to work with. I'm very satisfied with the work. What they did was they put an internal French drain in and they put something else in. I'd give them an A overall.”

“It was great. They were really responsive, and their crew leader was really, really helpful. I had probably a thousand questions while they were working, and he was quick to answer them and gave good information and never seemed frustrated or anything that I was asking a thousand questions a day. They were quick and did a really good job. It was waterproofing, but they had to excavate our basement to do it. I'd give them an A+ overall.”

“I liked that they seemed to know what they were doing, and they did it relatively quickly and efficiently, and so far, it seems to be working. They put in a sump pump for me. Overall I’d grade them A.”

“They did that in the fall, the waterproofing. They were great, cost effective, efficient, clean. They did a good job. I would give them an A overall. I would recommend them.”

“They did a good job. They did the job they said they were going to do. They did a waterproofing job for me. They get a B from me.”

“They did good work. They did a waterproofing job for me. They did A+ work.”

“They did waterproofing for us. They’re A+.”

“They did a good job. They did waterproofing for me. I'd give them an A+.”

“NV Waterproofing did two French drains for me. I'd give them an A.”

“They were very quick and knowledgeable. They installed sump pumps. They get an A overall.”

“They were professional, fair, on time, and on schedule. They did waterproofing. I'd give them an A.”

“They seemed very competent. They were timely and competent. They did waterproofing. They'd get a B overall.”

“It was well done, it was quick, and it's been looking great. They installed a sump pump for us. I'd give them an A overall.”

“They had good communication and expert opinions on what needed to take place to install a French drain in the basement. I'd give them an A.”

“They were responsive to my feedback in making sure that they had addressed the issues. They did outside drainage work. I'd give them a B+.”

“They did the work on time, on budget, and so far it's held up perfectly. They did waterproofing and a sump pump installation. I'd give them an A overall.  ”

“They did some waterproofing work on a house that we owned and sold, and they did a great job. They came in, they got it done, and they got it cleaned up nicely. I'd give them an A.”

“I had a great experience with NV Waterproofing. They installed a drainage system in my window wells for my basement that were flooding and leaking into my house.”

“The person they sent over was a real professional and had lots of good ideas as to what the problem was. They were waterproofing some cracks that had emerged in the basement wall. I'll give them an A.”

“They were thorough, knowledgeable, and timely. They got the work done, got it done correctly, and we haven't had any issues since. They did waterproofing, and they put in a French drain inside the basement. I'd give them an A.”

“I liked their timeliness for the appointments, the quality of the work done, and the professionalism while on-site. They did both foundation repair and waterproofing for a crack in the foundation that was leaking water. I'd give them an A.”

“Something did go south with the job. At the end of the day, they had identified one thing as a problem, so we did a bunch of work, but it turns out it might have been something else that was the problem. The work they did was nice, but even the guys doing the work thought it was something else. Eventually they put in a French drain. I'd give them a B. Their work was good, but it was frustrating. I think they got me to address an expensive issue that might not have needed to be addressed.”

“They were responsive. They were professional. They were very thorough in terms of explaining everything. We even had a small issue with the measurement of one of the pipes—one guy told me one thing, and another guy told me something else—but they totally rectified it by giving us a credit and not charging us for the additional footage. They were good. It was a positive experience. We haven't had any water issues since. They installed our sump pump and did some outside drainage stuff for us. I'll give them an A.”

“I thought they knew what they were doing. Their workers were careful in what they did. They cleaned up after themselves. They did a few extra things that I asked, so I thought they did a good job. They fixed a crack in the wall and they dug a French drain. They did excellent work. The reason I hired them is their technician was the only guy who could figure out it was a crack in the wall. Everybody else wanted to install a whole new drain system for me, but he seemed to be the only honest guy of the bunch.  ”

“It was OK. They did the work they were contracted to do. They put in a sump pump. They did the work, which is always good, and it seems to work. The guys involved were not really good. When they had lunch, they left food around. I was out of the house, so they weren't as scrupulous as they could have been. They didn't do any kind of dehumidifying in the area, so if you're not aware of that, it's a bit of a problem, but it didn't say in the contract that they were going to dehumidify, so it's not like they didn't do something they were going to do. I'd give them a B-.”

“They were thorough and did a great job. They were just wonderful. I have absolutely no complaints whatsoever. They did a fabulous job. They fixed a crack in our retaining wall and waterproofed it. They're an A. We weren't there when the folks came out to do the work, but they did the job when they said they would. I'm giving them A's across the board.  ”

“They did a great job. I thought they were very clear in what they were going to do. They told me the options. They went for the less expensive option, which impressed me. They did everything they said they were going to do in the time they were going to do it, and they couldn't have been nicer. They did both foundation repair and waterproofing. It was a cracked foundation, so they used epoxy to fix the crack and stop the water from coming in. I'd give them an A. They were excellent across the board. Another thing I liked is they didn't dig up my front lawn. I felt they gave me a fair recommendation and good pricing, and I thought they were good people. They were prompt.”

“They seemed to do a good job. They seemed to come out quickly. The guy who came had cracks in my parents' basement walls and was trying to repair the house for sale. The water leaking didn't stop. That's not necessarily their fault because the recommendation was to dig a trench, but I wasn't going to do that before we sold the house. I can't really speak to their expertise, but neither did I follow their advice. The guy who came out was very nice and very helpful. He did the estimate, and the guy who did the repair work, we talked a couple times on the phone, so they were good with communication. The lady in the office did a good job scheduling and taking payments over the phone. The area had been leaking for a very long time, and when I went to go sell it, I had to do mold remediation. When the mold company pulled up the wallboard and insulation, there were clearly a couple of cracks in the foundation, so I called the NV Waterproofing to come fill the cracks, hoping that would solve the problem. Their assessment of the situation was expensive, but what they really said needed to be done was trenching and sump pumps, and that was not in the cards because I was selling the house. They responded to all my calls, did what I asked them to do, and did it pretty quickly. I have no reason to give them anything besides an A.”

“We had some waterproofing done earlier in the year. Their initial solution didn't work, and I asked them to come back out and fix it, so they did some more extensive work, which fixed the problem once and for all. I didn't really mind the fact that they did more than they needed to, but I wonder if they didn’t make more money on the project because of it. I have a feeling that if they did it over again, they would have thought a little harder about the nature of the problem and jumped immediately to the solution that ultimately worked, rather than the first treatment that didn't do the trick. In the end, it came out OK. They deserve an A because they guaranteed their work, and when the first solution didn't work, they came out, fixed it, and did so in a timely manner, and they didn't charge us a lot more.”

“It was great. I tell people it's the best thing I ever did to my house. I can sleep right now when it rains hard enough and not worry about water getting into the basement. Their job didn't turn out to be what they thought they were going to do, and they had to improvise on the fly, but it worked out beautifully. I had them put a drain in my basement well, which necessitated putting a second sump pump in, and then arranging for the water to go off my property. I'll give them an A. The only problem I had is they had to cut a big hole in my drywall to put the exit drain out. It was from the floor to the ceiling, about four feet wide, and I had to get someone else to fix it. The quality of work was fine once it was finished. Their customer service was great. They came when they said they were going to come.  ”

“They made a mistake with the way they planned out the work to do, and so it required fixing after the fact. They poured a concrete slab that didn't drain the right way and had to install drainage to make it drain. They did make it right and they gave me a price break on top of that, so it was a fair deal. They were waterproofing and they installed a downspout drain and then also poured—they had to tear out part of the driveway so I had them repour a new slab and run drainage along that as well. I would give it a—the experience overall was probably a C because the planning of the job was kind of screwy. Our main contract there went MIA for a while, so we had trouble getting in contact and figuring out the last details when the team started working.”

“I spent $10,000 with them, still had a problem, and it took me 3 weeks to get a receipt from them for what I had spent. I then had to spend another $4,000 to repair the job. It should have been foundation repair, but they decided to go ahead and do waterproofing. In the process I subsequently learned there were actually foundational issues they could not have helped but see but did not tell me about. That's how I came to have to spend an additional $4,000. Their customer service sucks. They wouldn't even answer phone calls. I happened not to be here when they left, and the job was obviously not done. My husband paid them, asked for a receipt, and they said 'This check is your receipt.' I don't go that way. So I called and asked them for a receipt. They said, 'We don't do that.' It took me a month, many phone calls and emails, just to get a receipt, and it wasn't until it rained hard that I realized they hadn't done the job. They didn't do the job. One, they used bad judgment. They used poor technique. They used inferior materials. They should never have done it. It was obvious to me later but to them immediately that it was a foundation issue and they should never have done the job. Their punctuality didn't go so well either. They were late. Then they didn't come on the day they were going to follow up. Imagine the nightmare scenario and you've probably got it. Don't use them.”

“They prevented any water from getting into my basement before I put drywall up. They dug a French drain all the way around the perimeter of my basement so that no water would go in. They installed two sump pumps before I had drywall put up and carpeting put down. The idea was to not have any water enter my basement, regardless of what's happening outside, and they delivered exactly what they said. They said they'd come in, and they came in. I appreciated the salesperson who came out here. He made a mistake, and then he corrected it before he left—obviously to the effect that it was a lot more expensive. Then he said he had made a horrible mistake with the calculation, so I appreciated that he came out and told me. It was a lot more expensive than I thought it was going to be, but at least I knew what it was going to be, and obviously I opted to do it regardless. I'll give them an A.”

“They did waterproofing for me. The customer service was very, very impressive. The lady at the office, every time I called, she was very nice. Also, there was a part of a wall where they waterproofed, but not all the way. There was some water coming out of it, but they sent someone to repair it, free of charge, so that was good. I'd give them an A-. The quality of work was great. We haven't had any water issues since they put in the water system management. They weren't on time, but it was due to traffic, and they made sure to call me to let me know they were going to be late. They cleaned up.  ”

“NV Waterproofing did the waterproofing for the basement, ran a drain out to a ditch, and did a sump pump installation. We had a couple of friends who'd used them, and they said they did good work. They were right. They came over and installed everything on time, and they did it when they said they would do it. It took them one extra day, but they did fine. I'll give them an A.”

“We haven't been through a winter yet, so we’ll see how it really works. They did waterproofing for me, including a sump pump installation. I was able to develop a good relationship with the people in the office. They were responsive. Sometimes you get people to work, and they fall by the wayside, they don't respond, and they're not in touch, but these folks were accessible and responsive. I'll give them an A- overall.”

“NV Waterproofing put in a waterproofing system in the basement. They completed the job on time. The crew was very efficient, cleaned up well after they were done, and did exactly what they said they were going to do. I'd give them an A.  ”

“They were here waterproofing our basement. We had a small leak, and they came in, did some injection shots, and then sealed the basement. They were friendly, courteous, on time, and under budget. There was nothing not to like. I'd give them an A.”

“They did waterproofing. They did a French drain for us. They were very professional. They did good, quick work. They were very clean and left everything very nicely. It was a really positive experience. I'd give them an A+ overall.  ”

“My basement flooded and they jackhammered around the perimeter of the basement and installed drains and two sump pumps. They had good customer service and follow-through. I'd give them an A.”

“They did very good work. They did waterproofing. All the people involved were professional and courteous, and they responded pretty quickly. We had a minor issue come up unexpectedly and they had a gentleman come out and take care of it, right on the spot. It was a very positive experience. They get A's across the board.”

“They were really good. I'd used them before, and that's why I used them again. They were good. I had a major leak in the basement. They also did some foundation work.”

“They did waterproofing for me. They came in, did the job efficiently, totally cleaned up, and I haven't had a leak at all. I'd give them an A+. Their customer service was excellent.  ”

“They did waterproofing, and the installation of a sump pump. They did what they were supposed to do, on time and on budget. They get an A on everything.”

“They put in a sump pump for us, and they did a good job. They finished the same day. I'll give them an A.”

“They were great. They did waterproofing. I'd give them an A. Their customer service was good.”

“They did waterproofing. They did a good job. I'd give them a B+.”

“We had a crack in our basement that they fixed. I'll give them an A.”

“They did work related to waterproofing a foundation. I'd give them an A.”

“My experience was positive.”

“I went with NV Waterproofing, I had been working on a problem for two years. They came in and quickly analyzed the problem. They were the first ones that really knew what they were doing. And they came in and fixed the problem, cleaned everything up and at a very reasonable price. yes they did waterproofing, it was just in one part of the basement. I found them in Best Pick Reports. I would grade them an A, they knew what they were doing. They were very professional, they cured a two year old problem.”

“I had a very good experience with them, they got the job done to our expectations they were prompt they always showed up on time I think they got done a little bit early and they cleaned up after themselves. We had some water problems in our basement so they installed a sump pump and they redid our floor. We found them, I can't remember what it was, it was a local DC guide for home services. I would grade them an A+.”

“I had no problems with the company they did an excellent job and I was happy with their service and I would use them again if needed. Well they were very professional and very personal. We had a leak in the basement bedroom and the water was coming through the basement wall. It was a one-day job maybe 4 hours 5 hours. I would grade them an A+.”

“I'm not entirely sure that the solution is going to be a permanent solution. It seems like it might be just a patch or a band aid over the problem. I'm monitoring the situation. The whole point of getting a waterproofing company down here was to prevent anymore water coming into the basement. It's just the fact that it hasn't even really been six months and I've been seeing water trickling in through the walls. I would not say it's been entirely positive but at least they did come out. I'd give them a C+. I know the part that they patched up and that wasn't even complete.”

“They arrive when they said they would they got the job done in the timeframe in the time that they said they would get it done. They were polite and professional and so far it looks like what they did is working and they offer as part of their work a 20 year warranty so I'm completely satisfied. They excavated about 34 feet of the exterior of the house and tarred it and put a water retardant material over that and then piping to collect water down at the bottom of it, filled it in put in a sump pump they did it in five days as they said they would. I was totally satisfied, based on what I know now, I would grade them an A.”

“They haven't completed my request. I don’t think they're that experienced. They don't know what the situation is. They mislead us. They undercharged us and then collected almost double the fee, all of this stuff. It was an exceptional case, but I haven't resolved my whole problem. I don't have my instructions for a new sump pump. I'm waiting for that. I have problems with them. Right now, I'll give them a D- until they get what I request to me. They are not the best. I had the same problem a few years ago, and I had an excellent person do my repair. He was busy and couldn't make it. We needed this job done because water was leaking into the house. We had to take care of it right away. I read Best Pick Reports and I called them and they gave an estimate, which everything sounded fine. Turned out to be lots of complications and alterations in what they had to do and more money involved. I'm still waiting on the directions for my sump pump so I can call the electrician to get it hooked up properly.”

“They were fast efficient they did a good job, they followed up everything. They dug around the inside floor of my basement for drainage and put in a new sump pump and then drained it out of the house. I liked the guy that came out and gave me the quote, I thought he was honest and I thought the price was reasonable. I would grade them an A.”

“They did the work and they cleaned up after themselves and they were successful and I don't have water in my basement anymore. It was a specific flooded area that they took care of. I got quotes from three companies and I felt that the work that they describe would actually work and address the issue. I would grade them an A+.”

“They came quickly and did the work very quickly and for a reasonable price. They sealed the basement we had a crack in our basement wall and they sealed that. I found them on Washington Checkbook. I would grade them an A.”

“Yes the did work for us our sump pump. They did a job and they were prompt. We've had to run the line they didn't actually run the line all the way to the street so I had to pay someone to run it to the street. I would grade them a B.”

“I think they did a pretty good job they fixed a crack in the basement. The guy came in seemed very knowledgeable he did the job very well didn't have to come and do it again they did a very good service. I would grade them an A no complaints whatsoever.”

“It was OK. They completed the job. I'd give them a C+.”

“Everything was great, they did a good job. They fixed the problem. It was waterproofing. I would grade them an A.”

“They did a good job with the trenching and the drainage issues that I had and I think that the price was pretty reasonable and that's all I can say. I would grade them a B+.”

“I don't have anything particular to say except to say that the work was done and so far it's held up. They sealed the crack in the basement foundation. I would grade them a B+.”

“Price wise was fine, service wise particularly the cement work leveling the floor afterward was not exactly where I thought it was going to be. They trenched the whole basement and put in a sump pump. I would recommend the company. I would grade them a B.”

“The price was good and they finished the job in two days and I thought they did a good job no problems at all. They waterproofed a wall and put in a sump pump. I looked at their ratings on consumer checkbook, yes I would recommend the company to family and friends. I would grade them an A, I had no complaints.”

“They did the work that we agreed upon and did it well and did it in a timely fashion. They built a new half wall in our sub basement and put a drain in and a new sump pump. I believe it was a referral from my brother, and I would refer them to family and friends. I would grade them an A.”

“But they did a good job and we haven't had any problems with leaking since, that's all we really needed I didn't have any interaction with them that was my husband. They were knowledgeable, clean efficient they were out of it and it worked yes they did waterproofing. Yes I would grade them an A.”

“They're pretty on top of things there were a few mistakes from the sales point though. Options for doors that were sold to me were not available on the actual doors that I got. The pricing never got corrected. They installed three double hung doors. I would recommend them. I'd grade them a B.”