“I would like to recognize the owner and project manager for their exceptional service.”
“I would like to recognize Jayne Hoblin who was very helpful and Mauricio Carvalho for their exceptional service. Mauricio did the estimate and checked the quality of the work and I felt very comfortable with him here.”
“They did a really good job. They hit all of their commitments, they were very professional, the price was extremely reasonable, and I would not hesitate to recommend them to other residents.”
“Everything was great! Michael was great. I have already recommended NV Waterproofing to friends. If we need any other service like this we will call them again.”
“I liked the gentleman that came out to oversee the work and followed through with the work from start to finish. He was available for any questions, was able to answer every questions that I had. I believe he was honest, truthful and integrity—just a wonderful guy. His workers that came out, he got them started, they worked diligently, very good, very clean, very clean effort, just a wonderful job. They did a waterproofing job for me. As far as customer service, the folks that I spoke to at their office, they were very, very helpful, extremely polite from start to finish, they were excellent. They earned an A+. I would highly recommend them to a friend, and I already have—they are wonderful.”
“They met my expectations with the quality of the work.”
“The end result met my expectations.”
“They met/exceeded my expectations by being able to identify and solve the problem I had!”
No review comments provided
No review comments provided
“Whoever came out and gave me the quote was very professional and gave me all of the information. Also, the person who did the work was great. Kudos to both of them.”
“They met my expectations.”
“I would like to recognize the owner and project manager for their exceptional service.”
“I would like to recognize the guys who did the installation. They were exceptional.”
“I would like to recognize the gentleman who got the estimate.”
“I would like to recognize the project manager. He was very responsive.”
“I was impressed at the value. They were quick, simple, effective, and the work they did is holding up great!”
“We have worked with NV Waterproofing over the years and they have always done a good job.”
“NV Waterproofing exceeded my expectations with the speed of service provided.”
“They came on time and worked efficiently under the rain conditions. The job is working very well.”
No review comments provided
“They exceeded my expectations when the job was completed ahead of schedule.”
No review comments provided
“Shawn with Northern Virginia Waterproofing who came the second time to complete the job called when he said he would and came when he said he would.”
“The NV Waterproofing crew was professional and hard workers. The follow up call from NV Waterproofing allowed for them to send out a service tech to our home. Sean, the service tech, was excellent and couldn't have been a better representative for the NV Waterproofing company.”
“The estimator did a good job of understanding the problem.”
“The first time we worked with them the owner was always responsive in helping us understand the issues, telling us the issues himself, and always responding fast! Everyone has been great!”
“Mike Hahn did a great job.”
“My expectations were met or exceeded with their timeliness and the cost.”
“NV Waterproofing was very experienced, knew how to fix the issues, and completed it in a timely fashion.”
“I would like to recognize Sean for his exceptional service.”
“We had a water problem for 7 or 8 years and once they finished the project we have not had the problem since!”
“I would like to recognize Jayne Hoblin who was very helpful and Mauricio Carvalho for their exceptional service. Mauricio did the estimate and checked the quality of the work and I felt very comfortable with him here.”
“NV Waterproofing is a great company. They are very professional and did a flawless job from sales to the installation.”
“They were able to resolve the problem a lot cheaper than I thought it was going to cost! They were able to find new solutions for the problem without taking out the whole yard!”
“The crew that was working outside in our backyard, worked very hard. They kept the backyard looking great.”
No review comments provided
“All expectation were met.”
“I think the way NV Waterproofing dug the trenches in the yard for my underground down spots was great. They had a machine that cut the grass and flipped it over. The grass looked great when they got done. I had no follow up work for it. It was nice and neat. I like the way the gutters were tied in together. It was all neat.”
“They met or exceeded my expectations with their responsiveness.”
“Everything was fine.”
No review comments provided
“The technicians were personable and did all they could, based on the situation.”
No review comments provided
“I would like to recognize the person I worked with the most. He came out to do the consultation and work me through the initial process. Also, whoever worked in the office was super helpful. She made sure we got back on the schedule after the mistake.”
No review comments provided
“Roberto was very helpful in problem-solving.”
“I would like to recognize Roberto for his exceptional service. He did a good job.”
“I don't remember his name but I would like to recognize our case manager for his exceptional service.”
“NV Waterproofing met all my expectations.”
“I was not happy with how many times they had to come out to fix the job. It took them coming out three times to fix the problem.”
“They met/exceeded my expectations with their cleanliness and just taking care of the site, especially because it was cold outside (below freezing). They were installing a window and they secured the opening of the building and I really appreciated that.”
“All of my expectations were met or exceeded.”
“There was billing issues. They left my basement window opened. They left a mess in my basement from drilling the concrete. I had dust all over my home, upstairs, and in the ducts. They didn't put the output for the new sump pump far away from my home so when that is working I have more water near my home.”
“I am very pleased with the work and it was done professionally. They addressed the problems we were having with water getting into our basement.”
“They met or exceeded my expectations with the quality of the equipment, the sump pump itself and that system. And their recommendation to run the exhaust pipe under the concrete.”
“They met our expectations relating to the outcome. They did a channel drain system that works. There was a small glitch in the project that needed to be corrected, but they compensated us. In the end, I'm satisfied.”
“We were very satisfied with the work they provided. They were willing to work with us on the warranty they had. We were moving out of the house and it transferred.”
No review comments provided
No review comments provided
“I would like to recognize the person that did the work for his exceptional service. He was just exceptional.”
“I am satisfied with how well it is working after the completion of the job.”
“We are very pleased with the service and will be coming back.”
“I would like to recognize Bruce Finley for his exceptional service.”
“I would like to recognize Kevin for his exceptional service.”
“They solved my basement water problem, which I am very happy about.”
“I would like to recognize the guy that did the work for his exceptional service.”
“My salesperson was great.”
“Megan, the person on the phone that arranges the schedules.”
“They just did a phenomenal job. The waterproofing they did has survived all the crazy storms lately. They came back almost six months later to help fill in all the dirt that eroded without charging me which was really nice.”
“The gentleman who set the project up and the person who was the foreman on the job should both be recognized.”
“They exceeded my expectations with the smoothing of the floor.”
“Everyone I worked with was nice and helpful.”
“They were very professional and accommodating. Anytime I had to deal with Megan and Jane in the office they were really easy to talk too and responsive.”
“I would like to recognize Roberto that came out and did the estimate and determined what needed to be done. He stayed in touch with me and answered all of my questions.”
No review comments provided
No review comments provided
“I would like to recognize Michael.”
“They met or exceeded my expectations with their timeliness.”
“It was exactly what we expected.”
No review comments provided
“I would like to recognize my lead installer for exceptional service. They were all clean, organized, and very professional.”
“I would like to recognize the entire crew for exceptional service.”
“There was a little bit of confusion about the scope of the job. The head guy on the job had been given a plan that predated the final and the final was a larger project. The guy was walking out the door and he showed me what he did and that was not the whole job. I showed him the approved wrote that he did not have and then he just went right back to work. I just think it was miscommunicated to him.”
“I would like to recognize the team lead. She was female and African American. She was good and very professional. I do not recall names.”
“They met all of my expectations, they did a great job.”
“Excellent customer service.”
“NV Waterproofing met my expectations in regards to the quality of work.”
“I would like to recognize Michael Hahn for exceptional service.”
No review comments provided
“They finished in a timely manner, they explained all the work that they were doing, and they kept their promise to help clean up the site. They came out and extra half day to finish up and that was appreciated.”
“I was satisfied because I thought they were very professional about it and they were willing to listen to my concerns. I appreciated that.”
“I would like to recognize Martin, the foreman, for being knowledgeable.”
“They were able to put in a solution that fixed our ongoing leaking problem that we had another company attempt to fix. Since the work was done there have been no problems.”
“They exceeded my expectations by being willing to go back and forth during the planning stage on what exactly what we were going to do so we could get it right. In both jobs, there was an initial plan laid out and I had some concerns and we made adjustments. I was happy with their willingness to be cooperative with no loss of patience.”
“They did everything that they said they would.”
“The drain was leaking and they sealed the water sum pump correctly. They put a seal around the septic pipe interior with cement.”
“They exceeded my expectations with the promptness of their response, the crew was polite and professional! The job was done immaculately!”
“I was most satisfied with the proposal and work being done in a timely fashion.”
“The basement has been dry. With all the rain we have been having, it has done its job I think.”
“They installed a pump.”
“They put in a sump pump and french drain.”
“They completed the work that we asked them to do. I'm not even convinced of whether they did it right because of what happened with the sump pump not working and us subsequently getting water in our basement, after we had paid thousands of dollars to prevent that.”
“The crew was very good and hardworking. Michael, the manager, was very communicative in the beginning.”
“They finished the job.”