NV Waterproofing
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

NV Waterproofing has received 4.6 out of 5 stars based on 112 customer surveys conducted through GuildQuality.
5
83
4
19
3
7
2
2
1
1
9th year as a Best Pick Call

Company Message Regarding COVID-19

We are doing as much remotely as possible and are maintaining social distancing when we have to be with our customers or in the office. We wear gloves and sanitize.
"We focus on delivering a high-quality job the first time as well as an honest, professional experience for our customers. We pride ourselves on the excellent customer reviews we receive."

John Forster | President
Company Information
Services Offered
NV Waterproofing offers foundation repair, interior and exterior waterproofing and drainage systems, backup sump pump systems, window wells and drains, erosion control, commercial sealants, crack repair, and mold prevention.
Warranty
The company offers a lifetime warranty on most interior work and varying warranties on other services.
Company History
NV Waterproofing has been serving customers since 1986.
Distinctions
The company is an authorized Basement Systems and Supportworks dealer. NV Waterproofing is a Custom Builders USA (CB/USA) Preferred Vendor and a member of the Northern Virginia Building Industry Association (NVBIA).
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
12200 Livingston Rd Ste. 100
Manassas, VA 20109
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #129703

Compiled Score:

NV Waterproofing has received 4.6 out of 5 stars based on 112 customer surveys conducted through GuildQuality.
5
83
4
19
3
7
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/15/2020

“They met my expectations with the quality of the work.”

Review by
12/09/2020

“The end result met my expectations.”

Review by
12/09/2020

“They met/exceeded my expectations by being able to identify and solve the problem I had!”

Review by
12/09/2020

No review comments provided

Review by
12/03/2020

No review comments provided

Review by
12/01/2020

“Whoever came out and gave me the quote was very professional and gave me all of the information. Also, the person who did the work was great. Kudos to both of them.”

Review by
12/01/2020

“They met my expectations.”

Review by
12/01/2020

“I would like to recognize the owner and project manager for their exceptional service.”

Review by
12/01/2020

“I would like to recognize the guys who did the installation. They were exceptional.”

Review by
12/01/2020

“I would like to recognize the gentleman who got the estimate.”

Review by
12/01/2020

“I would like to recognize the project manager. He was very responsive.”

Review by
11/25/2020

“I was impressed at the value. They were quick, simple, effective, and the work they did is holding up great!”

Review by
11/25/2020

“We have worked with NV Waterproofing over the years and they have always done a good job.”

Review by
11/12/2020

“NV Waterproofing exceeded my expectations with the speed of service provided.”

Review by
11/12/2020

“They came on time and worked efficiently under the rain conditions. The job is working very well.”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“They exceeded my expectations when the job was completed ahead of schedule.”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“Shawn with Northern Virginia Waterproofing who came the second time to complete the job called when he said he would and came when he said he would.”

Review by
10/27/2020

“The NV Waterproofing crew was professional and hard workers. The follow up call from NV Waterproofing allowed for them to send out a service tech to our home. Sean, the service tech, was excellent and couldn't have been a better representative for the NV Waterproofing company.”

Review by
10/26/2020

“The estimator did a good job of understanding the problem.”

Review by
10/26/2020

“The first time we worked with them the owner was always responsive in helping us understand the issues, telling us the issues himself, and always responding fast! Everyone has been great!”

Review by
10/26/2020

“Mike Hahn did a great job.”

Review by
10/26/2020

“My expectations were met or exceeded with their timeliness and the cost.”

Review by
10/26/2020

“NV Waterproofing was very experienced, knew how to fix the issues, and completed it in a timely fashion.”

Review by
10/26/2020

“I would like to recognize Sean for his exceptional service.”

Review by
10/26/2020

“We had a water problem for 7 or 8 years and once they finished the project we have not had the problem since!”

Review by
10/26/2020

“I would like to recognize Jayne Hoblin who was very helpful and Mauricio Carvalho for their exceptional service. Mauricio did the estimate and checked the quality of the work and I felt very comfortable with him here.”

Review by
10/26/2020

“NV Waterproofing is a great company. They are very professional and did a flawless job from sales to the installation.”

Review by
10/26/2020

“They were able to resolve the problem a lot cheaper than I thought it was going to cost! They were able to find new solutions for the problem without taking out the whole yard!”

Review by
10/26/2020

“The crew that was working outside in our backyard, worked very hard. They kept the backyard looking great.”

Review by
10/26/2020

No review comments provided

Review by
10/26/2020

“All expectation were met.”

Review by
10/26/2020

“I think the way NV Waterproofing dug the trenches in the yard for my underground down spots was great. They had a machine that cut the grass and flipped it over. The grass looked great when they got done. I had no follow up work for it. It was nice and neat. I like the way the gutters were tied in together. It was all neat.”

Review by
10/26/2020

“They met or exceeded my expectations with their responsiveness.”

Review by
10/26/2020

“Everything was fine.”

Review by
10/26/2020

No review comments provided

Review by
10/26/2020

“The technicians were personable and did all they could, based on the situation.”

Review by
10/26/2020

No review comments provided

Review by
10/24/2020

“I would like to recognize the person I worked with the most. He came out to do the consultation and work me through the initial process. Also, whoever worked in the office was super helpful. She made sure we got back on the schedule after the mistake.”

Review by
10/04/2019

No review comments provided

Review by
10/02/2019

“Roberto was very helpful in problem-solving.”

Review by
10/01/2019

“I would like to recognize Roberto for his exceptional service. He did a good job.”

Review by
09/30/2019

“I don't remember his name but I would like to recognize our case manager for his exceptional service.”

Review by
09/27/2019

“NV Waterproofing met all my expectations.”

Review by
09/23/2019

“I was not happy with how many times they had to come out to fix the job. It took them coming out three times to fix the problem.”

Review by
09/13/2019

“They met/exceeded my expectations with their cleanliness and just taking care of the site, especially because it was cold outside (below freezing). They were installing a window and they secured the opening of the building and I really appreciated that.”

Review by
09/13/2019

“All of my expectations were met or exceeded.”

Review by
09/13/2019

“There was billing issues. They left my basement window opened. They left a mess in my basement from drilling the concrete. I had dust all over my home, upstairs, and in the ducts. They didn't put the output for the new sump pump far away from my home so when that is working I have more water near my home.”

Review by
08/21/2019

“I am very pleased with the work and it was done professionally. They addressed the problems we were having with water getting into our basement.”

Review by
08/21/2019

“They met or exceeded my expectations with the quality of the equipment, the sump pump itself and that system. And their recommendation to run the exhaust pipe under the concrete.”

Review by
08/21/2019

“They met our expectations relating to the outcome. They did a channel drain system that works. There was a small glitch in the project that needed to be corrected, but they compensated us. In the end, I'm satisfied.”

Review by
08/21/2019

“We were very satisfied with the work they provided. They were willing to work with us on the warranty they had. We were moving out of the house and it transferred.”

Review by
08/21/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
08/20/2019

“I would like to recognize the person that did the work for his exceptional service. He was just exceptional.”

Review by
07/22/2019

“I am satisfied with how well it is working after the completion of the job.”

Review by
07/22/2019

“We are very pleased with the service and will be coming back.”

Review by
07/22/2019

“I would like to recognize Bruce Finley for his exceptional service.”

Review by
07/22/2019

“I would like to recognize Kevin for his exceptional service.”

Review by
07/22/2019

“They solved my basement water problem, which I am very happy about.”

Review by
07/22/2019

“I would like to recognize the guy that did the work for his exceptional service.”

Review by
07/22/2019

“My salesperson was great.”

Review by
07/22/2019

“Megan, the person on the phone that arranges the schedules.”

Review by
07/22/2019

“They just did a phenomenal job. The waterproofing they did has survived all the crazy storms lately. They came back almost six months later to help fill in all the dirt that eroded without charging me which was really nice.”

Review by
07/22/2019

“The gentleman who set the project up and the person who was the foreman on the job should both be recognized.”

Review by
07/22/2019

“They exceeded my expectations with the smoothing of the floor.”

Review by
07/22/2019

“Everyone I worked with was nice and helpful.”

Review by
06/05/2019

“They were very professional and accommodating. Anytime I had to deal with Megan and Jane in the office they were really easy to talk too and responsive.”

Review by
06/03/2019

“I would like to recognize Roberto that came out and did the estimate and determined what needed to be done. He stayed in touch with me and answered all of my questions.”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/30/2019

“I would like to recognize Michael.”

Review by
05/30/2019

“They met or exceeded my expectations with their timeliness.”

Review by
05/30/2019

“It was exactly what we expected.”

Review by
05/30/2019

No review comments provided

Review by
05/30/2019

“I would like to recognize my lead installer for exceptional service. They were all clean, organized, and very professional.”

Review by
05/30/2019

“I would like to recognize the entire crew for exceptional service.”

Review by
05/30/2019

“There was a little bit of confusion about the scope of the job. The head guy on the job had been given a plan that predated the final and the final was a larger project. The guy was walking out the door and he showed me what he did and that was not the whole job. I showed him the approved wrote that he did not have and then he just went right back to work. I just think it was miscommunicated to him.”

Review by
05/30/2019

“I would like to recognize the team lead. She was female and African American. She was good and very professional. I do not recall names.”

Review by
05/30/2019

“They met all of my expectations, they did a great job.”

Review by
05/30/2019

“Excellent customer service.”

Review by
05/30/2019

“NV Waterproofing met my expectations in regards to the quality of work.”

Review by
05/30/2019

“I would like to recognize Michael Hahn for exceptional service.”

Review by
05/30/2019

No review comments provided

Review by
05/30/2019

“They finished in a timely manner, they explained all the work that they were doing, and they kept their promise to help clean up the site. They came out and extra half day to finish up and that was appreciated.”

Review by
05/30/2019

“I was satisfied because I thought they were very professional about it and they were willing to listen to my concerns. I appreciated that.”

Review by
05/30/2019

“I would like to recognize Martin, the foreman, for being knowledgeable.”

Review by
11/15/2018

“They were able to put in a solution that fixed our ongoing leaking problem that we had another company attempt to fix. Since the work was done there have been no problems.”

Review by
11/15/2018

“They exceeded my expectations by being willing to go back and forth during the planning stage on what exactly what we were going to do so we could get it right. In both jobs, there was an initial plan laid out and I had some concerns and we made adjustments. I was happy with their willingness to be cooperative with no loss of patience.”

Review by
11/15/2018

“They did everything that they said they would.”

Review by
11/15/2018

“The drain was leaking and they sealed the water sum pump correctly. They put a seal around the septic pipe interior with cement.”

Review by
11/15/2018

“They exceeded my expectations with the promptness of their response, the crew was polite and professional! The job was done immaculately!”

Review by
11/15/2018

“I was most satisfied with the proposal and work being done in a timely fashion.”

Review by
11/15/2018

“The basement has been dry. With all the rain we have been having, it has done its job I think.”

Review by
11/15/2018

“They installed a pump.”

Review by
11/15/2018

“They put in a sump pump and french drain.”

Review by
11/15/2018

“They completed the work that we asked them to do. I'm not even convinced of whether they did it right because of what happened with the sump pump not working and us subsequently getting water in our basement, after we had paid thousands of dollars to prevent that.”

Review by
11/13/2018

“The crew was very good and hardworking. Michael, the manager, was very communicative in the beginning.”

Review by
11/13/2018

“They finished the job.”

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