No review comments provided

“Roberto was very helpful in problem-solving.”

“I would like to recognize Roberto for his exceptional service. He did a good job.”

“I don't remember his name but I would like to recognize our case manager for his exceptional service.”

“NV Waterproofing met all my expectations.”

“I was not happy with how many times they had to come out to fix the job. It took them coming out three times to fix the problem.”

“They met/exceeded my expectations with their cleanliness and just taking care of the site, especially because it was cold outside (below freezing). They were installing a window and they secured the opening of the building and I really appreciated that.”

“All of my expectations were met or exceeded.”

“There was billing issues. They left my basement window opened. They left a mess in my basement from drilling the concrete. I had dust all over my home, upstairs, and in the ducts. They didn't put the output for the new sump pump far away from my home so when that is working I have more water near my home.”

“I am very pleased with the work and it was done professionally. They addressed the problems we were having with water getting into our basement.”

“They met or exceeded my expectations with the quality of the equipment, the sump pump itself and that system. And their recommendation to run the exhaust pipe under the concrete.”

“They met our expectations relating to the outcome. They did a channel drain system that works. There was a small glitch in the project that needed to be corrected, but they compensated us. In the end, I'm satisfied.”

“We were very satisfied with the work they provided. They were willing to work with us on the warranty they had. We were moving out of the house and it transferred.”

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“I would like to recognize the person that did the work for his exceptional service. He was just exceptional.”

“I am satisfied with how well it is working after the completion of the job.”

“We are very pleased with the service and will be coming back.”

“I would like to recognize Bruce Finley for his exceptional service.”

“I would like to recognize Kevin for his exceptional service.”

“They solved my basement water problem, which I am very happy about.”

“I would like to recognize the guy that did the work for his exceptional service.”

“My salesperson was great.”

“Megan, the person on the phone that arranges the schedules.”

“They just did a phenomenal job. The waterproofing they did has survived all the crazy storms lately. They came back almost six months later to help fill in all the dirt that eroded without charging me which was really nice.”

“The gentleman who set the project up and the person who was the foreman on the job should both be recognized.”

“They exceeded my expectations with the smoothing of the floor.”

“Everyone I worked with was nice and helpful.”

“They were very professional and accommodating. Anytime I had to deal with Megan and Jane in the office they were really easy to talk too and responsive.”

“I would like to recognize Roberto that came out and did the estimate and determined what needed to be done. He stayed in touch with me and answered all of my questions.”

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“I would like to recognize Michael.”

“They met or exceeded my expectations with their timeliness.”

“It was exactly what we expected.”

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“I would like to recognize my lead installer for exceptional service. They were all clean, organized, and very professional.”

“I would like to recognize the entire crew for exceptional service.”

“There was a little bit of confusion about the scope of the job. The head guy on the job had been given a plan that predated the final and the final was a larger project. The guy was walking out the door and he showed me what he did and that was not the whole job. I showed him the approved wrote that he did not have and then he just went right back to work. I just think it was miscommunicated to him.”

“I would like to recognize the team lead. She was female and African American. She was good and very professional. I do not recall names.”

“They met all of my expectations, they did a great job.”

“Excellent customer service.”

“NV Waterproofing met my expectations in regards to the quality of work.”

“I would like to recognize Michael Hahn for exceptional service.”

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“They finished in a timely manner, they explained all the work that they were doing, and they kept their promise to help clean up the site. They came out and extra half day to finish up and that was appreciated.”

“I was satisfied because I thought they were very professional about it and they were willing to listen to my concerns. I appreciated that.”

“I would like to recognize Martin, the foreman, for being knowledgeable.”

“They were able to put in a solution that fixed our ongoing leaking problem that we had another company attempt to fix. Since the work was done there have been no problems.”

“They exceeded my expectations by being willing to go back and forth during the planning stage on what exactly what we were going to do so we could get it right. In both jobs, there was an initial plan laid out and I had some concerns and we made adjustments. I was happy with their willingness to be cooperative with no loss of patience.”

“They did everything that they said they would.”

“The drain was leaking and they sealed the water sum pump correctly. They put a seal around the septic pipe interior with cement.”

“They exceeded my expectations with the promptness of their response, the crew was polite and professional! The job was done immaculately!”

“I was most satisfied with the proposal and work being done in a timely fashion.”

“The basement has been dry. With all the rain we have been having, it has done its job I think.”

“They installed a pump.”

“They put in a sump pump and french drain.”

“They completed the work that we asked them to do. I'm not even convinced of whether they did it right because of what happened with the sump pump not working and us subsequently getting water in our basement, after we had paid thousands of dollars to prevent that.”

“The crew was very good and hardworking. Michael, the manager, was very communicative in the beginning.”

“They finished the job.”

“They met or exceeded all of my expectations.”

“NV Waterproofing did exterior waterproofing and also installed a sump pump.”

“They did a really good job. They hit all of their commitments, they were very professional, the price was extremely reasonable, and I would not hesitate to recommend them to other residents.”

“I would like to recognize everyone who assisted with the project. They all were outstanding, professional and polite.”

“I moved into a new house and I had a quarter of inch of water on the basement floor from some pipes overflowing. I didn't know what the cause was, it was very difficult and overwhelming. I called a plumber who I like very much and the owner came out to try to figure out what to do. They couldn't figure it out and didn't know what to do. Then I called a restoration company that I had used before and they looked around and didn't know what to do. They were very nice people also. Then I got NV Waterproofing from a neighbor, several neighbors had the same problem. Mike came out and looked around and it took him like minutes to figure it out. It was not mysterious to him at all. So they set up a sump pump in the back and connected it to the one already in the house. I don't know if the price was fair or not, it was a pretty big job. The biggest decision for me was whether to buy the battery back up or not. That was a pretty big jump, I don't know if that was the right decision but I went ahead and did that. I am really happy and grateful. I had these two other vendors that literally didn't know what to do. Mike came in and it was like boom, boom, boom. It wasn't mysterious to him at all.”

“Excavation and waterproofing of two exterior walls of basement and foundation.”

“I did not expect the waterproofing that they did to work, but we have had so much rain lately and it has worked perfectly.”

“I was satisfied with the overall quality of what they did. I haven't had any more water issues. I was happy with the effectiveness of what they did, and not having to worry about it anymore.”

“They came out pretty quickly. They did a good job explaining the project and what was happening and how to fix it.”

“Everything was great! Michael was great. I have already recommended NV Waterproofing to friends. If we need any other service like this we will call them again.”

“I was most satisfied that they worked extremely hard and long hours to make sure the job was completed on time. They were also good at leaving the site clean every day.”

“They exceeded my expectations in the installation, explanation, and planning.”

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“They've always given us great service. They've done waterproofing for us. I'd give them an A+ overall.”

“I liked that they had quick response time, and they were easy to work with. They put a French drain system in our backyard. They get an A+. I would highly recommend them to a friend.”

“I liked that they started on time, finished on time, and they did what they said they were going to do. They dug a trench and put some drainage pipes in. They get an A+.”

“I liked that they did a good job. They put in my sump pump. I’d rate them A-. The minus is because they replaced some paneling, some drywall, and the guys who replaced the drywall didn't do as good as job as they could, but the main work that they did which was putting in the sump pump. I haven't had any problems with it, and they were done in a day like they said they would be. I thought the price was reasonable. I think they correctly identified the problem and the solution to the problem.”

“NV Waterproofing took the time to make sure they did it right. They were attentive and told me all my options and let me pick. I had a leak in my basement. I would absolutely give them an A+ overall. I was very happy with them. Their customer service was great. I would absolutely recommend them. They did great work. I had four people out, they were great.”

“My husband seems quite satisfied. They put in a pump—I don't know exactly what they did, but it kept our basement from water. They did some outside work, as well as fixing in the inside. They’re A+. We haven't had any problems since. I would very likely recommend them.”

“They did the work, and they did what they were supposed to do, but they left a lot of their things which I had to hire some other people to come and do the work. Maybe they do that—whatever they did, hopefully, it’s fine, because I don't live there. For that property, so far I don't have any problems with the water. They did a French drain. I would grade the overall experience B+.”

“They were on time. They did what they said they were going to do. They did waterproofing. Maybe it would go under foundation repair because they did seal some cracks. But they did a couple of things. They sealed some cracks in the foundation, but they also dug trenches and put down pipelines to divert water from the drainage spout away from the house. So it was two different things they did. I would give them an A overall. It's not leaking.”

“They've been great. I liked that the representative that came was knowledgeable about my situation. I didn't have to spend money where I didn't need to spend money. I felt very good, they explained the situation. I had them out several years ago when we had ten inches of rain, and I had a little wetness in the corner, and at the time they repaired it, and I never had it again. I had another area that needed to be fixed, and they fixed it. They did waterproofing work for me. They’re A+. I would highly recommend them to a friend.”

“I liked the gentleman that came out to oversee the work and followed through with the work from start to finish. He was available for any questions, was able to answer every questions that I had. I believe he was honest, truthful and integrity—just a wonderful guy. His workers that came out, he got them started, they worked diligently, very good, very clean, very clean effort, just a wonderful job. They did a waterproofing job for me. As far as customer service, the folks that I spoke to at their office, they were very, very helpful, extremely polite from start to finish, they were excellent. They earned an A+. I would highly recommend them to a friend, and I already have—they are wonderful.”

“I liked the—when they first come in, they tell you where they think the water's coming in from. They completed the work, but then the next day rain and water had come in, so they came back and redid another area they saw the water coming in from. They put in the little footer. They dug up the hole and everything and put in a new sump pump and put a footer around the wall. The only thing they don't do is repairs to the wall. I would rate them A overall. I didn't have to do too much. Once he came out, then that was the only person I had to talk to. They cleaned up all their mess. I think I've already recommended them.”

“I liked that they told me what the problem was, what it was going to cost to fix it, and delivered the solution in the time that they promised it. They did foundation repair and waterproofing for me. They get an A. I would highly recommend them to a friend.”

“I was real satisfied with these people. They did an excellent job. I think they did everything—I'm a general contractor, so I'm familiar with these things, and they did an excellent job on everything. They did waterproofing for me. I would give them an A+ overall. I'd recommend them very highly.”

“I liked that NV Waterproofing got the work done faster than initially estimated. They did waterproofing, interior drain tile for me. I’d grade them A. I would highly recommend them.”

“I liked that they came in when they said they were going to come, did what they said they were going to do, and cleaned up. They did waterproofing, put in tile. They did A work.”

“Very meticulous work. It was just waterproofing—we had a crack in the wall. I'd rate them A+.”

“I guess I liked that they were responsive, communicative. They did waterproofing. They filled in some cracks so water couldn't get in. I’d grade them A.”

“They were fast and comprehensive. They did water mitigation. They did a lot of gutter work and a few other things. I'd give them an A-.”

“NV Waterproofing did great work. They cleaned up well. They told us everything that needed to be done. They're very reliable. There was a leak in the foundation, and they did some other things. I'd rate them A+. They really were great.”

“They were here, and they were good. They're very hardworking. They seem to really know what they're doing. They did waterproofing for me. I'd rate them A+ overall. I have no complaints. Some associate of my husband at work recommended them to us. We used them, and the basement is so much nicer now. Every time we get rain we don't have to worry about it any more. It's so nice.”

“It was great. I think it was a fair price, and they just seemed to do the work really well. Other than that, it was a good experience. They were waterproofing around the foundation. We had an issue where we had some moisture in our basement, some mold and what have you. We had our dry ditch torn down, and then we brought them in and they dug up around the foundation on a couple sides of our house and put in a waterproofing barrier on the exterior of the house and put in an external sump pump and also did a French drain in another part of our yard. It all works great. It seems they did a really good job. They did A+ work. If I had to have that kind of service again, I wouldn't hesitate to use them again.”

“I've used them a few other times. They’ve done a lot of the work for the rental property we have. Working great, so far, so good. They did waterproofing jobs for the rental property. I give them an A+. I would highly recommend them.”

“They were great. I liked that they have good service, did the job quickly, great, and it worked pretty well for us, very positive. They installed a water evacuation system for me. They get an A.”

“They sealed up the cracks in our basement. It was sorely needed. They came out, they looked at everything we identified, and identified a little bit more. The guy told us everything he was going to do. He went along and got the job done. Overall it was an A+ job. I would recommend them.”

“They were good, did a good job, and cleaned up everything real nicely. They did a waterproofing job for me. I’d rate them A. I would recommend them.”

“They took care of what I needed. They did waterproofing. They installed a waterproofing membrane. I’d rate them A+. I would highly recommend them. I would use them again.”

“They did a little bit of both waterproofing and foundation repair. I'd give them an A overall. There's always room for improvement. I would recommend them.”