Allmaster Home Services
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Allmaster Home Services has received 4.6 out of 5 stars based on 31 customer surveys.
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2nd year as a Best Pick Call
"We are a family-owned-and-operated, veteran-owned company with extensive experience in structural repair and water management issues. We strive for excellent customer service from start to finish on every job."

Nicholas Locantore | Vice President
Company Information
Services Offered
Allmaster Home Services provides basement and crawl space waterproofing and installs sump pumps, sump pump backup batteries, egress windows, French drains, and drainage systems. The company also offers downspout extension, crawl space encapsulation, and foundation repair services.
Warranty
The company offers structural warranties based on product and a limited lifetime warranty on waterproofing.
Company History
Allmaster Home Services has been serving local, residential customers since 1987. The company is privately owned, and president John Locantore has over 40 years of experience in the construction and home improvement industry.
Employee Information
Employees wear uniforms and undergo background checks.
Licenses
MHIC #121436
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/26/2017

“They installed drains and a new sump pump. They got the work done in a timely fashion in according to the schedule that they had given me. There weren't any costs over runs or anything. I would give them a B-. They did not clean up well, and also, they didn't hang the plastic in the places that would keep it from flying up into the rest of the house. Otherwise, the work, the actual installation, and the workmanship was good, and they were punctual.”

Review by
09/26/2017

“They waterproofed the basement. They were seemingly honest about everything. They were probably middle of the road as far as the estimate and pricing. They gave me different options based on what I could do now versus what I could do later. Everything worked out. They did a good job. I would grade them A+.”

Review by
09/26/2017

“They waterproofed my basement. They're a family business. They were quick, efficient, and they were clean. They resolved an issue that we had at the end very quickly and very satisfactorily. I would give them an A. I've actually already recommended them to someone.”

Review by
09/26/2017

“They ended up replacing some drainage piping in our basement where we were having a moisture problem. They seemed very knowledgeable, professional, and explained to us what they were doing. I would grade them an A.”

Review by
09/26/2017

“They were wonderful. They worked on our basement drainage and foundation. They were very up front, and they did everything that they said they would do. We were pleased—A.”

Review by
09/21/2017

“They did waterproofing for me. They were very professional, came when they said they would, did the job, did a good job, and financial things about it were all done appropriately. I'd give them an A.”

Review by
09/21/2017

“They did foundation waterproofing. They did their work fast and how they said they were going to do it. There were no unexpected problems or deals that came up. They were very clear about what they were doing. Overall, it was a very positive experience. I'd give them an A overall.”

Review by
09/19/2017

“They were really nice people. My problem was they worked in basements. I still have water that comes in, and I don't see a solution to that yet. Not that they haven't tried. It's just I don't have a solution. They did waterproofing. I'd give them a C+ overall.”

Review by
09/19/2017

“They kept me well informed as to what they were going to do even though there were a couple of hiccups on the day that they were supposed to arrive, but it wasn't their fault. It was a lot of traffic coming across the bridge coming to Centreville, so they called me to let me know they were going to be late. Once they got here, they got to work very quickly and did not stop until the job was completed. They were doing both foundation repair and waterproofing. I'd give them an A+.”

Review by
09/19/2017

“They had very clear communication, and arrived when they said they would for appointments. They did waterproofing for me, and roofing. I would grade them an A. They haven't finished yet we are in the middle of a project. They were always where they said they would be.”

Review by
09/14/2017

“It was a challenge to take care of the situation I had, so each time I contacted them, they basically said, “OK we'll try this, we'll try that.” And then the last piece was today, and they just basically said, “OK, we know exactly what needs to be done.” So they continue to keep plugging along until it was resolved. I had two leaks in the basement on the same wall. They took care of where the leaks were coming in so the cracks wouldn't migrate. So, they stopped that, and then they put in a water management system which all ties in with the sump pump. Then after the job is complete, and I pay them, I get a lifetime guarantee. I'd grade them as a B+. From what I saw for the rebuild, expertise was outstanding.”

Review by
09/14/2017

“They did waterproofing, and they did an excellent job. It needed it really bad. They did an awesome job. I would grade them an A+. I have already recommended Allmaster Home Services.”

Review by
09/14/2017

“Just very professional and clean, very clear expectations, and work site was clean. Everything was great. They were doing waterproofing and drainage. I would grade them an A+.”

Review by
09/14/2017

“There were some mistakes made the first time, but they were quick to come out and fix things. They were waterproofing my basement. I'd give them an A. They fixed it. It just took a couple times.”

Review by
09/14/2017

“They were fairly priced, on time, and professional. They did foundation repair and waterproofing for me. They are an A company.”

Review by
09/14/2017

“I liked how thorough they were in the preparation and evaluating what needed to be done and how professionally they went about doing it. And I liked the fact that the finished result was very professionally done, very well done. They met my expectations and I felt really good about the way that they approached the whole project, so much so that I asked them to do some work that doesn't necessarily fall within what they advertise, just because I like what they did. I wanted to see if they could help me with a couple of other projects which they did do and they did those satisfactory as well. It was essentially a waterproofing—it was not a foundation repair. We had water leakage after having installed an outdoor water line. A main line coming to the home had been installed two years before and the people who installed it had left it where it leaked into the basement. The basement is a hundred year old basement—I don't see any signs of any water damage other than what had happened after that. I had a number of different plumbers come out and try to do things for it, and they were unsuccessful. Allmaster was able to design a solution, put in a French drain, and it has worked flawlessly since they did it. I'd give them an A+. Everything they did was very professionally done. I never had a single issue with any of the things that they had done.”

Review by
09/14/2017

“It wasn't that great. They had to come back a couple of times to try to abate the water, and eventually another company came in and got it stopped completely. I'd give them a C. They were right on track but they weren't able to abate the water. They responded and tried some things, but it just didn't work. I don't think I would recommend them.”

Review by
09/14/2017

“They're the only ones that were actually able to diagnose the problem. They fixed a drain on the bottom of a stairwell that goes into the basement. They were able to redo it and make sure water doesn't flood up the place. They redid the pad, and put a larger drain in, and connected it to the sump pump. I'd give them an A+.”

Review by
09/14/2017

“I think I had them working my basement. They were here and out fast, did the job, and got out. It was waterproofing, they put a French drain in for me. I would grade them an A. I haven't had any problems with it. They cleaned up behind themselves.”

Review by
09/14/2017

“So far, so good. I liked the way they hooked the system up for me saying it would be working properly, and it looks like that's taken care of the problem I was having. They did outside waterproofing for me. I'd give them an A-.”

Review by
09/14/2017

“We were quoted a certain price based on some measurements, and then once the crew arrived, they decided they were going to do something different, and charged us about a thousand dollars more than originally quoted. They were waterproofing our basement. I would say they're a B-.”

Review by
09/14/2017

“They did some basement waterproofing. I thought they were quite good. There are some dangling items that still need to be corrected and we are waiting to get that done. I would grade them B+, given that there are some things that need to get corrected. The customer service is quite good.”

Review by
10/03/2016

“They did a great job. I liked their affordable prices. They were very professional. They were very knowledgeable about what they had to do. They did both waterproofing and foundation repair. I'd give them an A overall.”

Review by
10/03/2016

“They came back to fix some work. It was a warranty issue. Our basement was flooding. I'd give them a B. I think it's fixed. I'm selling the place, but it seems to be working right now. Their customer service was good.”

Review by
10/03/2016

“They did some basement waterproofing for me. I think they were quite good. There are some dangling participles that still need to be corrected, and we're still waiting to have that done. I'd give them a B+, given that there are some things that have yet to be corrected. Their customer service is quite good.”

Review by
10/03/2016

“They did some waterproofing and stopped a leak in my basement. They were responsive. They tried one thing, but it didn't work, so they came back and said, 'Hey, we'll try something else, and it'll be at our expense.' I'd give them an A for that. The only issue I had was that I ended up having to put up a mud barrier because the contractor who came in tracked in some mud.”

Review by
10/03/2016

“One of the corners, where they did the foundation work, is leaking with all the rain. I sent them a few pictures. Their representative said to give it a few weeks and it should be in the process of curing, but it's almost been a month. The other corner they did the foundation work on is completely dry, so I'm not sure what the deal is. The other thing is, for insurance purposes, he said he would mail me the invoice with pictures of the work. He said he was going to do that and the warranty, so I'm still waiting on the paperwork for the job to be complete, and I'm a little concerned because one of the foundations is leaking where they did the work. Other than that, it's fine. I don't know if it's a big deal or not, but when you pay $4,5 for something, I need my receipts so I can give them to the insurance company with pictures of the work that they did. It was a B job overall. The customer service is good.”

Review by
10/03/2016

“We had a large amount of flooding coming in through our basement during some serious storms. They were re-digging the French drain in the back of our basement and putting up some vapor-sealant—the vinyl sealing that goes around the side of the basement. We did have some problems with the initial installation, but they were willing to come back a couple of times and fix it until they got it right. I'd grade it a B. We had to have them back a few times.”

Review by
10/03/2016

“Their work is excellent, no complaints. I’m likely to recommend them. They did waterproofing.”

Review by
10/03/2016

“Allmaster did some waterproofing around the foundation. They did a good job, they did it quickly, and then they were gone. They get an A across the board. I've already recommended them.”

Review by
10/03/2016

“I had a leak in my basement, and they helped me install a French drain system for it. They did some waterproofing. They were very professional. They were prompt. I'll give them an A+.”

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