AA Action Waterproofing Inc.
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AA Action Waterproofing Inc. has received 4.7 out of 5 stars based on 258 customer surveys conducted through GuildQuality.
5
213
4
26
3
11
2
7
1
1
7th year as a Best Pick Call
"We have proudly served the Baltimore and Washington metropolitan areas for over 30 years. Our goal is to create healthy, clean, and dry basements that all homeowners can utilize as valuable living space."

Richard Carpenter | President
Company Information
Services Offered
AA Action Waterproofing Inc. specializes in a variety of basement waterproofing and structural issues. The company offers custom solutions for foundation issues. AA Action also provides drain tile systems, sump pumps, exterior waterproofing, excavation, wall sealants, wall pins, carbon fiber straps, steel I-beams, and underpinning as well as total foundation and stairwell wall rebuilding. The company offers interest-free financing on approved credit.
Warranty
AA Action provides lifetime transferable warranties on most services.
Company History
AA Action Waterproofing was established in 1987.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
805 Barkwood Court Suite B
Linthicum Heights, MD 21090
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #51719

Compiled Score:

AA Action Waterproofing Inc. has received 4.7 out of 5 stars based on 258 customer surveys conducted through GuildQuality.
5
213
4
26
3
11
2
7
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/31/2021

“I would like to recognize the salesperson and the receptionist at AA Action Waterproofing for their exceptional service.”

Review by
07/30/2021

“AA Action Waterproofing met my expectations in the work that they did. They did a nice job overall.”

Review by
07/13/2021

“The receptionist, cant remember her name, but she was exceptional, dont know her salary but she deserves a raise.”

Review by
07/13/2021

“In general and overall, all was fine.”

Review by
07/13/2021

“I would recognize Mike, he did a really great job, and he managed to do the work in less than an hour, which was perfect and very professional of him.”

Review by
07/12/2021

No review comments provided

Review by
06/16/2021

“I would like to recognize Ron for exceptional service.”

Review by
05/27/2021

No review comments provided

Review by
05/27/2021

No review comments provided

Review by
05/26/2021

“Rhonda Plaine (Sales and Service Coordinator) was nothing short of AMAZING & Steve Williams (Inspector) gets the honorable mention”

Review by
05/26/2021

“All were very professional, from the initial salesperson, to the scheduler, to the lead on the actual job.”

Review by
05/26/2021

No review comments provided

Review by
05/26/2021

No review comments provided

Review by
05/26/2021

“Very knowledgeable sales person, very helpful office staff, crew was quick and efficient and walked us through the project.”

Review by
05/26/2021

No review comments provided

Review by
05/26/2021

“Yes I would recommend AA Action. I had an exterior drain installed (Jan 2021) to pull water away from the house out to the street. So far the drain is performing well but I will not know entirely if it is sufficient until the rainiest months have passed April-September 2021.”

Review by
05/26/2021

No review comments provided

Review by
05/26/2021

“Rhonda Plaine & Rob Chicherio”

Review by
05/25/2021

No review comments provided

Review by
05/21/2021

“Rhonda, she was very pleasant and efficient to deal with”

Review by
05/20/2021

“Did qualify work. Salesman gave honest assessment of my problem and was not high pressure.”

Review by
05/20/2021

No review comments provided

Review by
05/19/2021

“Initial sale person was extremely knowledgeable and clearly described my situation and provided with me options. He was very thorough and very customer-oriented.”

Review by
05/19/2021

“Steven Williams”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“Ron & Rhonda were helpful and explained the process very clearly. I appreciated Ron's expertise and thoughtful recommendation. Rhonda was lovely when I had questions about the schedule and what to expect.”

Review by
05/19/2021

“Your company exceeded my expectations. I had a small area that was still leaking. You came back out and talked to me about moving my water heater to remediate that area. I have not had a drop of water in basement since you finished the work. Could not be happier. My basement had been ?remediated? by three prior companies and AA Action is the first one that has worked!!!”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“Installation crew was respectful and worked the entire time.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“The foreman was awesome”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“Mr. Ron was available to answer all my questions and followed up as a true professional!”

Review by
05/18/2021

“They were faster than I thought they were going to be. They cleaned up very well. They left the property clean after they did their work. They worked faster than I thought that they were. The craftsmanship of the work looked just phenomenal.”

Review by
05/18/2021

“Timing, they did the job a lot quicker than I expected them to.”

Review by
05/18/2021

“Rhonda Plain was very helpful! The salesperson, Ron Coleman, was very knowledgeable on everything!”

Review by
05/18/2021

“I would like to recognize all of them. They were all professional, friendly, and helpful.”

Review by
05/18/2021

No review comments provided

Review by
05/18/2021

“The second technician that fixed the work was knowledgeable and did the job well. I really expected that level of work the first time.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

“The salesman was awesome.”

Review by
05/17/2021

“I was happy with how everything worked out.”

Review by
05/17/2021

“They met/exceeded all of my expectations.”

Review by
05/17/2021

“They met all of my expectations.”

Review by
05/17/2021

“They were easy to contact when I needed questions answered.”

Review by
05/17/2021

“I would like to recognize the young lady that did the scheduling for her exceptional service in helping me when I had an issue with the work.”

Review by
05/17/2021

“They are prompt, and they get the work done in a timely manner.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

“Ron and the main foreman on the job were great.”

Review by
05/17/2021

“Steve the estimator, and the leader that did all of the work, both had exceptional service.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

“Steve was great.”

Review by
05/17/2021

“I would like to recognize the gentleman who came to fix it up at the end. He is very nice, and I didn't ask much, but he is the manager to go around and fix the problems and loose ends. He is excellent and calm. He was at a professional level enough. It was normal things that need to be done. He was nice and worked with me to fix all the insulation they left behind. Hetried to do a good job.”

Review by
05/17/2021

No review comments provided

Review by
05/17/2021

“The person that came out told us things that were not accurate and there was huge confusion. There were issues after the fact and it was not a great experience. We were not told there would be a massive gap in our wall.”

Review by
05/17/2021

“The prices were high, and they didn't put things back together.”

Review by
05/16/2021

“We were especially impressed by how effectively they cleaned up the resulting mess afterwards.”

Review by
05/15/2021

“They were the only company to assess where the water was actually coming from and provide a targeted solution. They also came out to check when we thought that water was still coming in (it wasn't! but they were very nice about it and the checkup was covered by the warrantee).”

Review by
05/15/2021

No review comments provided

Review by
05/15/2021

“I wish I could remember their names.”

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

“completed work within one day as estimated”

Review by
05/14/2021

“Work we, no leaks!nt quickly, cleaned up area”

Review by
05/14/2021

“Thorough, complete job, with no subsequent leakage or water in the basement.”

Review by
05/14/2021

“Robert”

Review by
05/14/2021

“AA Action Waterproofing was very responsive. They began work within a few days of receiving the quote. The crew was great. They worked clean, and left the site better than they found it. I was completely satisfied.”

Review by
05/14/2021

“The front yard looked great after they dug up the line.”

Review by
05/14/2021

No review comments provided

Review by
05/14/2021

“Quick and very efficient.”

Review by
05/14/2021

“They met or exceeded my expectations and did the job that needed to be done.”

Review by
05/14/2021

“The foreman ran the outside pipe, instead of down the side of the house, through the end wall directly into the gutter system. This is much less obvious and more convenient.”

Review by
05/14/2021

No review comments provided

Review by
05/13/2021

“Rhonda in customer service department”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“Steve Williams are salesman was great and very informative. Was straight up with us and honest.”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“From the team lead, the office personnel to the actual workers they were all exceptional!”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

“The work was done quickly, and done very well. Also, I was happy the company installed sump pumps made by Zoeller, the brand highly recommended by my plumber.”

Review by
05/13/2021

“Problematic basement for decades?they solved the problem completely! And came back to fix a small fissure under a refrigerator that wasn?t caught initially. Window leaks and crawl space overflow issues solved also.”

Review by
05/13/2021

No review comments provided

Review by
05/13/2021

No review comments provided

Review by
01/04/2021

“You really did a great job following up a leak following a heavy rain.”

Review by
01/02/2021

“Sam and his crew were very professional. Great guys”

Review by
12/15/2020

“If someone asks about them, or the work they do, I will tell them who I used. However, I will not go out of my way to recommend them.”

Review by
12/09/2020

“AA Action Waterproofing met our expectations with the quality of work provided.”

Review by
12/09/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/03/2020

“I would like to recognize the salesperson. He was good. I wasn't there when the actual work was getting done.”

Review by
12/03/2020

“I still have some dents in my wall that A A Action Waterproofing was supposed to correct.”

Review by
12/02/2020

No review comments provided

Review by
12/01/2020

“A A Action Waterproofing met and exceeded my expectations with the cleanliness and kindliness.”

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