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FEATURED REVIEWS
“Effective waterproofing; on-time project; courteous and knowledgeable staff”
“U.S. Waterproofing did a great job. I felt comfortable with the explanation that was given to me by the sales rep. The contract was explained in clear language. Great communication on when the job would be started and finished. All involved were very polite and attentive to what I wanted accomplished.”
“Wow I did not believe that a company to can find out exactly what my problem was in my basement, I I should have had them to do the whole basement and I will be calling him in the near future satisfaction 100% PS ask for Jimmy he the best”
“John stated that the gentleman doing the inspection was very thorough and was great at identifying the problems, and the worker was great with following through.”
“Very professional, they were easy to communicate with on when the work would be started. They were reasonable with financing, I was also very satisfied with all the workers that came out to work on the project. Highly recommend.”
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“My basement was plagued with water problems for years. I had various contractors look at it. U.S. Waterproofing got it done right! I haven't had any water in years. They solved the water mystery! (They are not cheap, but worth every dollar!)”
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“Technically ahead of other companies claiming to do a good jobs”
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“They were professional and assistive, they did a good job, the work was easily scheduled and quick.”
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“Workers were skillful, professional, attentive to their work, and personable. With no hesitation, we will recommend US waterproofing to friends and family.”
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“It was fine but no big deal”
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“PROJECT COMPLETED AS AGREED”
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“They did a good job, except it looked like crap when they were done. We had stuff that was sticking out of the wall when they were finished.”
“Everything they did was fine. They came, checked things out, told me what had to be done, did the work, and I have never had a problem with it!”
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“There were several uncomfortable surprises along the way that could have been avoided if the salesperson simply checked in within the first hours of the job.”
“Effective waterproofing; on-time project; courteous and knowledgeable staff”
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“U.S. Waterproofing did a great job. I felt comfortable with the explanation that was given to me by the sales rep. The contract was explained in clear language. Great communication on when the job would be started and finished. All involved were very polite and attentive to what I wanted accomplished.”
“I needed them to repair a basement wall that water was coming in. They told me what they were going to do, they did it, and the repair was done and they cleaned up and I was a happy customer.”
“They fixed our complex problems. The work was expensive, but I think that it is expensive, period. Their prices were probably competitive.”
“Very good workmanship.”
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“Work is good, warranty is good, but time from quote to getting the work started can take a few scary weeks of time.”
“Us waterproofing solved my leaking basement problem allowing me to proceed toward a remodel. Their method works at a fair price. Thanks!!”
“When the person came to the house to make the estimate he spent a time locating any ways in which water could enter the basement. He was very thorough in making notes and taking pictures so the crew who would be doing the work knew exactly what the issues were. The crew that did the work were neat and cleaned up any debris afterward. I would use them again if needed.”
“the window wells that were replaced were up against perennial flower beds and they were careful to do as little damage as possible. The work was done much quicker than I expected.”
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“Not likely, unless it was something really small. I don't trust them to do beyond the bare minimum of what they capture in their notes. They certainly will not attempt to do the best work, or even good work. Just specifically what is stated. They also don't seem to have the right expertise for what they offer. They kept asking me what type of pipe, or pitch, or distance of run I wanted; or what size pump, etc. I would expect some recommendations.... This company, for all its reputation, seems like it can do the work but needs to be overseen by a general contractor.”
“On time and excellent service”
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“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”
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“They did a very good job in my basement.”
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“They do nice work when getting around to doing it.”
“The value for the cost of service is inappropriate.”
“Wow I did not believe that a company to can find out exactly what my problem was in my basement, I I should have had them to do the whole basement and I will be calling him in the near future satisfaction 100% PS ask for Jimmy he the best”
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“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”
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“They were good people. Very respectful and helpful. They told me what was going on and they fixed the problem.”
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