U.S. Waterproofing
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
140
4
20
3
8
2
9
1
3
11th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing offers a wide array of basement waterproofing services, including foundation crack repair, interior drain tile systems, exterior waterproof membranes, primary and backup sump pumps, basement egress windows, crawl space encapsulation, window well covers and drains, yard drainage, humidity control, and concrete raising. The company also performs structural foundation repairs, such as carbon fiber, wall bracing, and wall straightening as well as piering for sinking foundations.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
According to the company, U.S. Waterproofing has resolved over 300,000 basement waterproofing and foundation repair problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
81 Remington Road
Schaumburg, IL 60173
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
140
4
20
3
8
2
9
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/26/2021

No review comments provided

Review by
08/24/2021

“My basement was plagued with water problems for years. I had various contractors look at it. U.S. Waterproofing got it done right! I haven't had any water in years. They solved the water mystery! (They are not cheap, but worth every dollar!)”

Review by
08/20/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
07/20/2021

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Review by
07/19/2021

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Review by
07/17/2021

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Review by
07/17/2021

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Review by
07/17/2021

“Technically ahead of other companies claiming to do a good jobs”

Review by
07/13/2021

No review comments provided

Review by
07/13/2021

No review comments provided

Review by
07/13/2021

No review comments provided

Review by
06/24/2021

“They were professional and assistive, they did a good job, the work was easily scheduled and quick.”

Review by
06/11/2021

No review comments provided

Review by
06/03/2021

“Workers were skillful, professional, attentive to their work, and personable. With no hesitation, we will recommend US waterproofing to friends and family.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“It was fine but no big deal”

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

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Review by
05/31/2021

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Review by
05/31/2021

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Review by
05/31/2021

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Review by
05/26/2021

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Review by
05/26/2021

“PROJECT COMPLETED AS AGREED”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“They did a good job, except it looked like crap when they were done. We had stuff that was sticking out of the wall when they were finished.”

Review by
05/24/2021

“Everything they did was fine. They came, checked things out, told me what had to be done, did the work, and I have never had a problem with it!”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

No review comments provided

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

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Review by
05/24/2021

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Review by
05/24/2021

No review comments provided

Review by
05/24/2021

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Review by
05/24/2021

“There were several uncomfortable surprises along the way that could have been avoided if the salesperson simply checked in within the first hours of the job.”

Review by
05/23/2021

“Effective waterproofing; on-time project; courteous and knowledgeable staff”

Review by
05/21/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“U.S. Waterproofing did a great job. I felt comfortable with the explanation that was given to me by the sales rep. The contract was explained in clear language. Great communication on when the job would be started and finished. All involved were very polite and attentive to what I wanted accomplished.”

Review by
05/19/2021

“I needed them to repair a basement wall that water was coming in. They told me what they were going to do, they did it, and the repair was done and they cleaned up and I was a happy customer.”

Review by
05/19/2021

“Work is good, warranty is good, but time from quote to getting the work started can take a few scary weeks of time.”

Review by
05/19/2021

“Us waterproofing solved my leaking basement problem allowing me to proceed toward a remodel. Their method works at a fair price. Thanks!!”

Review by
05/19/2021

“When the person came to the house to make the estimate he spent a time locating any ways in which water could enter the basement. He was very thorough in making notes and taking pictures so the crew who would be doing the work knew exactly what the issues were. The crew that did the work were neat and cleaned up any debris afterward. I would use them again if needed.”

Review by
05/19/2021

“They fixed our complex problems. The work was expensive, but I think that it is expensive, period. Their prices were probably competitive.”

Review by
05/19/2021

“Very good workmanship.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

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Review by
05/19/2021

“the window wells that were replaced were up against perennial flower beds and they were careful to do as little damage as possible. The work was done much quicker than I expected.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
02/12/2021

“Not likely, unless it was something really small. I don't trust them to do beyond the bare minimum of what they capture in their notes. They certainly will not attempt to do the best work, or even good work. Just specifically what is stated. They also don't seem to have the right expertise for what they offer. They kept asking me what type of pipe, or pitch, or distance of run I wanted; or what size pump, etc. I would expect some recommendations.... This company, for all its reputation, seems like it can do the work but needs to be overseen by a general contractor.”

Review by
01/13/2021

“On time and excellent service”

Review by
01/13/2021

No review comments provided

Review by
11/28/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/22/2020

No review comments provided

Review by
11/21/2020

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Review by
11/20/2020

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Review by
11/20/2020

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Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

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Review by
11/20/2020

No review comments provided

Review by
11/19/2020

No review comments provided

Review by
11/18/2020

No review comments provided

Review by
11/18/2020

No review comments provided

Review by
11/18/2020

No review comments provided

Review by
11/18/2020

“They did a very good job in my basement.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

“The value for the cost of service is inappropriate.”

Review by
11/15/2020

“Wow I did not believe that a company to can find out exactly what my problem was in my basement, I I should have had them to do the whole basement and I will be calling him in the near future satisfaction 100% PS ask for Jimmy he the best”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

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Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/17/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

No review comments provided

Review by
10/05/2019

No review comments provided

Review by
10/03/2019

“They were good people. Very respectful and helpful. They told me what was going on and they fixed the problem.”

Review by
10/01/2019

No review comments provided

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