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FEATURED REVIEWS
“There were several people who were just outstanding! One person was our salesperson, Robert, one was the warranty person who came out, and there were also the guys who did the work. They were all really terrific! I couldn't have had a better experience! I'm the type of homeowner who has to be on the job watching it done, see if they ran into any problems, or whatever, and they were great!”
“Very professional, they were easy to communicate with on when the work would be started. They were reasonable with financing, I was also very satisfied with all the workers that came out to work on the project. Highly recommend.”
“I would like to recognize everyone at U.S. Waterproofing for their exceptional service because they were all good.”
“Initially we had a very good experience, however eight months after our basement drain tile was installed we began getting some leakage from a crack in the wall and newly-developed cracks in the floor. While the wall crack was repaired—a month later due to U.S. Waterproofing's busy schedule—the floor cracks were not repaired despite being assured that we would be contacted about them. Unfortunately, I lost the supervisor’s number in the bustle of moving and we have since sold the house. However, the drain tile did help us get through a regional flooding incident with no water in that part of the basement!”
“They are terrific.”
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“Fixed our problem in no time and we've been dry at that spot ever since.”
“The individual that came to my residence, unfortunately i don't remember his name.”
“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”
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“Once they completed the work the second time, they did a good job.”
“The people were professional and courteous. They just didn?t do the work efficiently or thoroughly. Each time they said it was fixed, it was only until the next rain.”
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“I would recommend everyone for exceptional service!”
“The man who gave me the quote came back twice to answer questions I had. He was very patient with me. The person in charge of the project worked very hard.”
“Joe Silverberg was very helpful.”
“U.S. Waterproofing was very good at getting the work done efficiently.”
“They do nice work when getting around to doing it.”
“The value for the cost of service is inappropriate.”
“The entire work crew A+”
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“100% perfectly done”
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“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”
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“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”
“They met my expectations. Everything was good.”
“I was very impressed with the thoroughness of the initial assessment.”
“They got the job done.”
“I would like to recognize Lashun Haggins for his exceptional service.”
“The salesman we worked with Joe was great”
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“Everyone was very competent and very thorough.”
“Russ was great, friendly and with helpful solutions. I felt he was honest and not trying to up-sell me on things I didn't need.”
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“Abe was very thorough and there was a guy from the office that came and he was good too.”
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“Responding quickly and fitting me in to their busy schedule to help fix the issue that was affecting the sale of my house.”
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“Work was extended to 6 weeks due to company's??s lack of organization and incompetence.”
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“Chris Nielsen, Chris Nava”
“I would like to recognize all of the employees of U.S. Waterproofing for exceptional service.”
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“The excellent workmanship”
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“Don't know there names but they were well worth the money”
“John stated that the gentleman doing the inspection was very thorough and was great at identifying the problems, and the worker was great with following through.”
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“They met all of my expectations.”
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“They met my expectations.”
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“I haven't had any more water since they took care of it.”
“They did everything they were contracted to do.”
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“Very pleased with the process from beginning to end. Sales person was very knowledgeable and laid out the scope of work so that I understood it. I would change how you schedule possibly. I sent a post card in the mail with the start date but I had the call the day before to an arrival time. I think it would be easier from someone to adjust their daily schedule if they knew a window of time without having to call. My opinion only. I was ok with the process because I work from home”
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“I was very satisfied; they exceeded my expectations.”
“I would like to thank Sean for all his help & suggestions”
“where great with communication and meeting my needs”
“Very professional”
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“I cant remember everyone's name but they were all great”
“The man who repaired my foundation cracks was the best highly recommend”
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“The guys who did the actual work were great. Thanks”
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“They did their job.”
