U.S. Waterproofing
10th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.5 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
5
94
4
20
3
5
2
7
1
3
10th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing offers a wide array of basement waterproofing services, including foundation crack repair, interior drain tile systems, exterior waterproof membranes, primary and backup sump pumps, basement egress windows, crawl space encapsulation, window well covers and drains, yard drainage, humidity control, and concrete raising. The company also performs structural foundation repairs, such as carbon fiber, wall bracing, and wall straightening as well as piering for sinking foundations.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
According to the company, U.S. Waterproofing has resolved over 300,000 basement waterproofing and foundation repair problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
5650 Meadowbrook Industrial Court
Rolling Meadows, IL 60008
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.5 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
5
94
4
20
3
5
2
7
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/13/2021

“On time and excellent service”

Review by
01/13/2021

“Daniel Nava was great. He had great communication.”

Review by
11/28/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/22/2020

No review comments provided

Review by
11/21/2020

“Fixed our problem in no time and we've been dry at that spot ever since.”

Review by
11/20/2020

“The individual that came to my residence, unfortunately i don't remember his name.”

Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“Once they completed the work the second time, they did a good job.”

Review by
11/20/2020

“The people were professional and courteous. They just didn?t do the work efficiently or thoroughly. Each time they said it was fixed, it was only until the next rain.”

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

No review comments provided

Review by
11/18/2020

“I would recommend everyone for exceptional service!”

Review by
11/18/2020

“The man who gave me the quote came back twice to answer questions I had. He was very patient with me. The person in charge of the project worked very hard.”

Review by
11/18/2020

“Joe Silverberg was very helpful.”

Review by
11/18/2020

“U.S. Waterproofing was very good at getting the work done efficiently.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

“The value for the cost of service is inappropriate.”

Review by
11/15/2020

“The entire work crew A+”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

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Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“100% perfectly done”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/17/2019

No review comments provided

Review by
11/16/2019

“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”

Review by
10/14/2019

“They met my expectations. Everything was good.”

Review by
10/14/2019

“I was very impressed with the thoroughness of the initial assessment.”

Review by
10/05/2019

“They got the job done.”

Review by
10/03/2019

“I would like to recognize Lashun Haggins for his exceptional service.”

Review by
10/01/2019

“The salesman we worked with Joe was great”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Everyone was very competent and very thorough.”

Review by
09/30/2019

“Russ was great, friendly and with helpful solutions. I felt he was honest and not trying to up-sell me on things I didn't need.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Abe was very thorough and there was a guy from the office that came and he was good too.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Responding quickly and fitting me in to their busy schedule to help fix the issue that was affecting the sale of my house.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Work was extended to 6 weeks due to company's??s lack of organization and incompetence.”

Review by
09/28/2019

No review comments provided

Review by
09/26/2019

“Chris Nielsen, Chris Nava”

Review by
09/25/2019

“I would like to recognize all of the employees of U.S. Waterproofing for exceptional service.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The excellent workmanship”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Don't know there names but they were well worth the money”

Review by
09/23/2019

“John stated that the gentleman doing the inspection was very thorough and was great at identifying the problems, and the worker was great with following through.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They met all of my expectations.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They met my expectations.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“I haven't had any more water since they took care of it.”

Review by
09/20/2019

“They did everything they were contracted to do.”

Review by
09/20/2019

No review comments provided

Review by
09/19/2019

“Very pleased with the process from beginning to end. Sales person was very knowledgeable and laid out the scope of work so that I understood it. I would change how you schedule possibly. I sent a post card in the mail with the start date but I had the call the day before to an arrival time. I think it would be easier from someone to adjust their daily schedule if they knew a window of time without having to call. My opinion only. I was ok with the process because I work from home”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was very satisfied; they exceeded my expectations.”

Review by
09/19/2019

“I would like to thank Sean for all his help & suggestions”

Review by
09/18/2019

“where great with communication and meeting my needs”

Review by
09/18/2019

“Very professional”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I cant remember everyone's name but they were all great”

Review by
09/18/2019

“The man who repaired my foundation cracks was the best highly recommend”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“The guys who did the actual work were great. Thanks”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

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