U.S. Waterproofing
10th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 155 customer surveys conducted through GuildQuality.
5
118
4
19
3
9
2
7
1
2
10th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing offers a wide array of basement waterproofing services, including foundation crack repair, interior drain tile systems, exterior waterproof membranes, primary and backup sump pumps, basement egress windows, crawl space encapsulation, window well covers and drains, yard drainage, humidity control, and concrete raising. The company also performs structural foundation repairs, such as carbon fiber, wall bracing, and wall straightening as well as piering for sinking foundations.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
According to the company, U.S. Waterproofing has resolved over 300,000 basement waterproofing and foundation repair problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
81 Remington Road
Schaumburg, IL 60173
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.6 out of 5 stars based on 155 customer surveys conducted through GuildQuality.
5
118
4
19
3
9
2
7
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“They exceeded my expectations in all areas.”

Review by
08/06/2021

“Whoever did the work is exceptional at their job.”

Review by
07/20/2021

No review comments provided

Review by
07/19/2021

No review comments provided

Review by
07/17/2021

No review comments provided

Review by
07/17/2021

No review comments provided

Review by
07/17/2021

“Technically ahead of other companies claiming to do a good jobs”

Review by
07/13/2021

“I would like to recognize Frank Ryan.”

Review by
07/13/2021

“The salesperson was exceptional.”

Review by
07/13/2021

“I did appreciate them protecting my stairwell by lining it with padding and plastic.”

Review by
06/11/2021

“I would like to recognize, Ricky, the foreman. He did a wonderful job with everything.”

Review by
06/03/2021

“Workers were skillful, professional, attentive to their work, and personable. With no hesitation, we will recommend US waterproofing to friends and family.”

Review by
06/01/2021

No review comments provided

Review by
06/01/2021

“It was fine but no big deal”

Review by
05/31/2021

“Nick and the guy that came out before him for another job was awesome. I am apologetic for not remembering his name.”

Review by
05/31/2021

“Yes, the sales rep., Micah Swislow”

Review by
05/31/2021

No review comments provided

Review by
05/31/2021

“Yes, I thought Dave Peterson was professional and communicated well with us during the process.”

Review by
05/31/2021

No review comments provided

Review by
05/26/2021

No review comments provided

Review by
05/26/2021

“PROJECT COMPLETED AS AGREED”

Review by
05/25/2021

“More work was done than planned. The staff were friendly and efficient.”

Review by
05/25/2021

“They exceeded my expectations on the placement of the window wells.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“I expected it to be fixed and it was.”

Review by
05/25/2021

No review comments provided

Review by
05/25/2021

“They did a good job, except it looked like crap when they were done. We had stuff that was sticking out of the wall when they were finished.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“Everything they did was fine. They came, checked things out, told me what had to be done, did the work, and I have never had a problem with it!”

Review by
05/24/2021

“They gave me a good price for what I was expecting.”

Review by
05/24/2021

“The quality of work was topnotch. It is so wonderful and reassuring to have a dry basement.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“They met my expectations with how well the waterproofing worked.”

Review by
05/24/2021

No review comments provided

Review by
05/24/2021

“I would like to recognize our salesperson. I think his name was Matt. He was very thorough. He was good.”

Review by
05/24/2021

“They met or exceeded expectations in all areas.”

Review by
05/24/2021

“The quality of work was good. They met all my expectations in the quality of work.”

Review by
05/24/2021

“Benito was the foreman during the first phase of the work. He was outstanding.”

Review by
05/23/2021

“Effective waterproofing; on-time project; courteous and knowledgeable staff”

Review by
05/21/2021

“Steve Hirsh”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“Communication with Chris Nielsen seemed personable and relating to my personality.”

Review by
05/19/2021

“Work is good, warranty is good, but time from quote to getting the work started can take a few scary weeks of time.”

Review by
05/19/2021

“Us waterproofing solved my leaking basement problem allowing me to proceed toward a remodel. Their method works at a fair price. Thanks!!”

Review by
05/19/2021

“When the person came to the house to make the estimate he spent a time locating any ways in which water could enter the basement. He was very thorough in making notes and taking pictures so the crew who would be doing the work knew exactly what the issues were. The crew that did the work were neat and cleaned up any debris afterward. I would use them again if needed.”

Review by
05/19/2021

“Very good workmanship.”

Review by
05/19/2021

“They fixed our complex problems. The work was expensive, but I think that it is expensive, period. Their prices were probably competitive.”

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

No review comments provided

Review by
05/19/2021

“U.S. Waterproofing did a great job. I felt comfortable with the explanation that was given to me by the sales rep. The contract was explained in clear language. Great communication on when the job would be started and finished. All involved were very polite and attentive to what I wanted accomplished.”

Review by
05/19/2021

“I needed them to repair a basement wall that water was coming in. They told me what they were going to do, they did it, and the repair was done and they cleaned up and I was a happy customer.”

Review by
05/19/2021

“I thought everyone from the salesman to the crew were professional and polite.”

Review by
05/19/2021

“the window wells that were replaced were up against perennial flower beds and they were careful to do as little damage as possible. The work was done much quicker than I expected.”

Review by
05/19/2021

“It happened as planned”

Review by
05/19/2021

No review comments provided

Review by
01/13/2021

“On time and excellent service”

Review by
01/13/2021

“Daniel Nava was great. He had great communication.”

Review by
11/28/2020

No review comments provided

Review by
11/27/2020

No review comments provided

Review by
11/22/2020

No review comments provided

Review by
11/21/2020

“Fixed our problem in no time and we've been dry at that spot ever since.”

Review by
11/20/2020

“The individual that came to my residence, unfortunately i don't remember his name.”

Review by
11/20/2020

“have used 3 times in 40+ years. They did work/ repair twice , on different areas, successfully. The 3rd visit ther rcommended a gutter downspout redirection (at no charge)”

Review by
11/20/2020

No review comments provided

Review by
11/20/2020

“Once they completed the work the second time, they did a good job.”

Review by
11/20/2020

“The people were professional and courteous. They just didn?t do the work efficiently or thoroughly. Each time they said it was fixed, it was only until the next rain.”

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

No review comments provided

Review by
11/18/2020

“I would recommend everyone for exceptional service!”

Review by
11/18/2020

“The man who gave me the quote came back twice to answer questions I had. He was very patient with me. The person in charge of the project worked very hard.”

Review by
11/18/2020

“Joe Silverberg was very helpful.”

Review by
11/18/2020

“U.S. Waterproofing was very good at getting the work done efficiently.”

Review by
11/18/2020

“They do nice work when getting around to doing it.”

Review by
11/16/2020

“The value for the cost of service is inappropriate.”

Review by
11/15/2020

“The entire work crew A+”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“100% perfectly done”

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/15/2020

“Although the reviews may be high, you need to have the service competed. This never happened. U.S Waterproofing came to our home, reviewed and quoted a job. They could not do the job for at least 30 days. We had to place half of the estimate to be on their schedule. Due to length of waiting time, we found another company to complete the job immediately. More than 20 days before the scheduled appointment with U.S. Waterproofing, they would not refund half of the down payment. $300 for no work.”

Review by
11/18/2019

No review comments provided

Review by
11/17/2019

No review comments provided

Review by
11/16/2019

“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”

Review by
10/14/2019

“They met my expectations. Everything was good.”

Review by
10/14/2019

“I was very impressed with the thoroughness of the initial assessment.”

Review by
10/05/2019

“They got the job done.”

Review by
10/03/2019

“I would like to recognize Lashun Haggins for his exceptional service.”

Review by
10/01/2019

“The salesman we worked with Joe was great”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Everyone was very competent and very thorough.”

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