U.S. Waterproofing
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

U.S. Waterproofing has received 4.7 out of 5 stars based on 257 customer surveys conducted through GuildQuality.
5
209
4
27
3
12
2
7
1
2
9th year as a Best Pick Call
"We've been a local, family-owned business since 1957, and we continue to grow our business one satisfied customer at a time. We have a full line of interior and exterior methods that enable us to select the most practical and permanent solution for your unique situation. We don't believe in offering a one-size-fits-all solution."

Matthew Stock | President
Company Information
Services Offered
U.S. Waterproofing offers a wide array of basement waterproofing services, including foundation crack repair, interior drain tile systems, exterior waterproof membranes, primary and backup sump pumps, basement egress windows, crawl space encapsulation, window well covers and drains, yard drainage, humidity control, and concrete raising. The company also performs structural foundation repairs, such as carbon fiber, wall bracing, and wall straightening as well as piering for sinking foundations.
Warranty
U.S. Waterproofing offers various written transferable warranties with no service charge.
Company History
The local, family-owned-and-operated company was founded in 1957.
Additional Information
According to the company, U.S. Waterproofing has resolved over 300,000 basement waterproofing and foundation repair problems.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
5650 Meadowbrook Industrial Court
Rolling Meadows, IL 60008
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

U.S. Waterproofing has received 4.7 out of 5 stars based on 257 customer surveys conducted through GuildQuality.
5
209
4
27
3
12
2
7
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/18/2019

No review comments provided

Review by
11/17/2019

No review comments provided

Review by
11/16/2019

“I believe his name was Doug(?) Rademacher. He was amazing. He was the only person out of 3 companies that actually dug outside and looked at the situation before providing a solution. Everyone else just said ?you're getting water? Ok well do this...? He knew his stuff and was honest and up front. I felt I could trust him and he didn't come off as ?salary.? I viewed him more as a trusted consultant than a salesman.”

Review by
10/14/2019

“They met my expectations. Everything was good.”

Review by
10/14/2019

“I was very impressed with the thoroughness of the initial assessment.”

Review by
10/05/2019

“They got the job done.”

Review by
10/03/2019

“I would like to recognize Lashun Haggins for his exceptional service.”

Review by
10/01/2019

“The salesman we worked with Joe was great”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Everyone was very competent and very thorough.”

Review by
09/30/2019

“Russ was great, friendly and with helpful solutions. I felt he was honest and not trying to up-sell me on things I didn't need.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Abe was very thorough and there was a guy from the office that came and he was good too.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Responding quickly and fitting me in to their busy schedule to help fix the issue that was affecting the sale of my house.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“Work was extended to 6 weeks due to company's??s lack of organization and incompetence.”

Review by
09/28/2019

No review comments provided

Review by
09/26/2019

“Chris Nielsen, Chris Nava”

Review by
09/25/2019

“I would like to recognize all of the employees of U.S. Waterproofing for exceptional service.”

Review by
09/24/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The excellent workmanship”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Don't know there names but they were well worth the money”

Review by
09/23/2019

“John stated that the gentleman doing the inspection was very thorough and was great at identifying the problems, and the worker was great with following through.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

No review comments provided

Review by
09/21/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They met all of my expectations.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“They met my expectations.”

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

“I haven't had any more water since they took care of it.”

Review by
09/20/2019

“They did everything they were contracted to do.”

Review by
09/20/2019

No review comments provided

Review by
09/19/2019

“Very pleased with the process from beginning to end. Sales person was very knowledgeable and laid out the scope of work so that I understood it. I would change how you schedule possibly. I sent a post card in the mail with the start date but I had the call the day before to an arrival time. I think it would be easier from someone to adjust their daily schedule if they knew a window of time without having to call. My opinion only. I was ok with the process because I work from home”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was very satisfied; they exceeded my expectations.”

Review by
09/19/2019

“I would like to thank Sean for all his help & suggestions”

Review by
09/18/2019

“where great with communication and meeting my needs”

Review by
09/18/2019

“Very professional”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“I cant remember everyone's name but they were all great”

Review by
09/18/2019

“The man who repaired my foundation cracks was the best highly recommend”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“The guys who did the actual work were great. Thanks”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

No review comments provided

Review by
02/28/2019

No review comments provided

Review by
02/28/2019

“They did their job.”

Review by
02/28/2019

“There were several people who were just outstanding! One person was our salesperson, Robert, one was the warranty person who came out, and there were also the guys who did the work. They were all really terrific! I couldn't have had a better experience! I'm the type of homeowner who has to be on the job watching it done, see if they ran into any problems, or whatever, and they were great!”

Review by
02/28/2019

“I appreciated the FACT that they offered multiple solutions. Permaseale has 1 solution, and it is expensive and intrusive. Have heart problem? Surgery. $10,000. Have a hang nail? Surgery. $10,000. Have a bad hair day? Surgery. $10,000. That's how I felt. They quoted me that price 10 years ago, and I was so desperate, I was going to do it until a relative stepped in.”

Review by
02/27/2019

No review comments provided

Review by
02/27/2019

No review comments provided

Review by
02/27/2019

“U.S. Waterproofing did as well as expected.”

Review by
02/27/2019

No review comments provided

Review by
02/27/2019

“they did ok on concrete raising”

Review by
02/25/2019

“The guarantee to fix the problem held true.”

Review by
02/25/2019

“U.S. Waterproofing met my expectations in all areas.”

Review by
02/25/2019

“U.S. Waterproofing met or exceeded my expectations in all areas.”

Review by
02/25/2019

“Very professional, they were easy to communicate with on when the work would be started. They were reasonable with financing, I was also very satisfied with all the workers that came out to work on the project. Highly recommend.”

Review by
02/25/2019

No review comments provided

Review by
02/25/2019

No review comments provided

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

“Jim Ford, our salesman, was absolutely perfect. He was extraordinarily knowledgeable and seemed to be genuinely interested in helping us fix our wet basement.”

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

“Cracked my sewer line. Cut into water line.”

Review by
12/21/2018

“They are very professional, efficient, and did a good job.”

Review by
12/13/2018

“They met my expectations by doing a good job all around.”

Review by
11/28/2018

“I was most satisfied because they stopped all my leaks.”

Review by
11/14/2018

“The issue was not resolved. The basement still leaks, and they have not stepped up to fix the problem.”

Review by
11/12/2018

“I was very satisfied with U.S. Waterproofing.”

Review by
11/02/2018

“The service was good and they were very clean.”

Review by
11/02/2018

“They exceeded my expectations by sticking to the schedule, they were neat and clean, all of the people that I dealt with tended to be professional and responsive.”

Review by
11/02/2018

No review comments provided

Review by
10/29/2018

“I would like to recognize everyone at U.S. Waterproofing for their exceptional service because they were all good.”

Review by
10/09/2017

No review comments provided

Review by
10/08/2017

“I am very pleased with the work done; we have not had a leak since they completed the repair.”

Review by
10/08/2017

No review comments provided

Review by
10/07/2017

“Solved the problem, so far so good.”

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