DryZone Basement Systems
1st year as a Best Pick
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Compiled Score:

DryZone Basement Systems has received 4.8 out of 5 stars based on 109 customer reviews. Learn about Our Research Process.
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1st year as a Best Pick
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"DryZone Basement Systems is a premier provider of basement waterproofing, foundation, and crawl space repair. Since 2007, we've made houses healthier for homeowners and their families with industry-leading products and services. We are committed to excellence across the company so our team can deliver 'wow service'!"

Tom Matthews | General Manager
Company Information
Services Offered
DryZone Basement Systems specializes in foundation repair and stabilization, structural issues, basement and crawl space waterproofing, and crawl space encapsulation and repair. The company also offers sump pump installation and repair, humidity and moisture control, crack repair, and free estimates.
Services Not Offered
The company does not offer water restoration services or egress windows.
Warranty
The company offers a limited lifetime warranty on waterproofing solutions with proper maintenance and a 25-year warranty with the normal use and service of foundation repair and stabilization products.
Company History
The company started in 2007.
Distinctions
DryZone Basement Systems received the 2021 Hometown Weekly Five Star Service Award and the 2020 Impact Award.
Employee Information
Uniformed employees drive marked vehicles and are background checked.
Areas Served
Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley
Address
850 Bedford Street
Bridgewater, MA 2324
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
HIC 160052

Compiled Score:

DryZone Basement Systems has received 4.8 out of 5 stars based on 109 customer reviews. Learn about Our Research Process.
5
101
4
3
3
0
2
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Review by
02/18/2023

No review comments provided

Review by
02/07/2023

No review comments provided

Review by
02/04/2023

“They were very professional, solved my wet basement problem, and answered all my questions.”

Review by
02/03/2023

No review comments provided

Review by
02/02/2023

No review comments provided

Review by
02/02/2023

“Backs their work. Great customer support.”

Review by
02/02/2023

No review comments provided

Review by
02/02/2023

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Review by
02/02/2023

“my cellar has stayed dry despite very wet weather and a high water table. Their inground pump with battery backup is strong and moves out a lot of water. Recommend if you struggle with a wet basement. Much better that other pumps. Certainly not cheap but was worth it for me.”

Review by
02/02/2023

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Review by
02/02/2023

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Review by
02/02/2023

“Professional. Interviewed several firms. They were clear what they could/could not do. Upsold a bit too much for my taste but they are a company anyone should talk to.”

Review by
02/02/2023

“Problem was not resolved.”

Review by
02/02/2023

No review comments provided

Review by
01/09/2023

No review comments provided

Review by
12/26/2022

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Review by
12/25/2022

“Although it was through the comment of an acquaintance that we investigated Leader Company, I, personally, do NOT wish for any of my comments to be made public. Rather, the goal for me is to simply say that , in general, we were very pleased with this company.”

Review by
12/17/2022

No review comments provided

Review by
12/17/2022

“A professional and neat, effective installation and work product.”

Review by
12/17/2022

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Review by
12/17/2022

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Review by
12/17/2022

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Review by
12/17/2022

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Review by
12/17/2022

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Review by
12/15/2022

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Review by
12/15/2022

“Although it was necessarily a disruptive process, I feel the entire crew tried to keep it as quiet and clean as they could.”

Review by
12/13/2022

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Review by
12/13/2022

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Review by
12/13/2022

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Review by
12/12/2022

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Review by
12/12/2022

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Review by
12/11/2022

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Review by
12/11/2022

“I believe they did great work and I am happy with the result so far.”

Review by
12/10/2022

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Review by
12/10/2022

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Review by
12/10/2022

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Review by
12/10/2022

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Review by
12/10/2022

“Great job/ people/ follow up”

Review by
12/10/2022

“Had a great experience from the consultation to the installation. Very knowledgeable and attentive to my questions.”

Review by
12/10/2022

“They were a very hard working crew.”

Review by
12/10/2022

“I totally recommend this Company to anyone and everyone having mold problems. The DryZone Basement sump-pump system has totally taken care of my mold problem in the basement. The humidity has been reduced to a low level. Prior to having this work done I hated going into the basement. Now the basement is very comfortable. I'm able to exercise and do some hobbies there. My sister-in-law recommended this Company and system to me and she was right. I couldn't be happier or more relieved with getting rid of the mold.”

Review by
12/10/2022

“I was very pleased with the job done by DryZone. They were easy to work with, communicated well, and did an outstanding job on a very difficult repair. I would recommend them highly to anyone!”

Review by
12/10/2022

“Work was done on time and the crew was very respectful of the way they completed the job”

Review by
12/10/2022

No review comments provided

Review by
12/10/2022

“Work was done on time; guys doing the work were very pleasant. they went out of their way to get the drain done in behind a cabinet. The actual quality of the siding provided by the company wasn't quite as good as I had expected.”

Review by
12/10/2022

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Review by
12/10/2022

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Review by
12/10/2022

“I would never recommend”

Review by
12/08/2022

No review comments provided

Review by
12/07/2022

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Review by
12/07/2022

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Review by
12/07/2022

“I was stepped up because of someone canceling. Not sure if everyone was ready for my project.”

Review by
12/06/2022

No review comments provided

Review by
12/06/2022

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Review by
12/06/2022

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Review by
12/06/2022

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Review by
12/06/2022

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Review by
12/06/2022

“They did what they contracted for, in the time allotted. So far, the basement feels quite dry, and autumn rains have not flooded basement! I’ll be eager to see if this keeps the summer dampness at bay. So far so good!”

Review by
12/06/2022

“Great guys to have come and get the job completed! They arrived and got right to work. Cleaned up after they were done. My neighbor recommended this company. He was very satisfied with them.”

Review by
12/06/2022

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Review by
12/06/2022

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Review by
12/05/2022

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Review by
12/05/2022

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Review by
12/05/2022

“The French Drain is functioning as designed. Incoming water is channeled and removed via the system.”

Review by
12/05/2022

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Review by
12/05/2022

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Review by
12/05/2022

“Everyone was wonderful! Professional and very helpful, even helping me get my tractor unstuck out on the lawn one day!”

Review by
12/05/2022

“Friendly and reliable.”

Review by
12/05/2022

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Review by
12/05/2022

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Review by
12/05/2022

“I appreciated their professional attitude and knowledge of their product. What they told me at the beginning on what to expect was accurate when the time came to install a sump pump and lay the trenches around the perimeter of the cellar.”

Review by
12/05/2022

“My final response would be if I do recommend they need to explain the final product especially the white tarp on the wall and I would make it clear to the person to take a sample of what’s going up”

Review by
12/05/2022

“My initial interaction with this company was very pleasant. I decided to proceed with their proposed basement waterproofing (french drain and sump pump install) work because of how professional my initial consultant was. Unfortunately this is where the professionalism ended. Concrete dust (silica) covered every square inch of my house during and after work was performed. The basement (where work was performed) was the worst area. All of our storage items were coated with a thick layer of concrete dust. I work in construction and am rarely bothered by construction debris but the lack of care taken to at least reduce dust was frustrating. My personal items in the work area were clearly not covered/protected and judging by the amount of dust that made its way into our living area, I’m assuming air filtration wasn’t used. I had no intention of leaving a bad review as I fully understand how detrimental this can be to a company but my lack of customer support from the office and now the email request for a review have changed my mind. I hope my bad experience is uncommon.”

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