B-Dry Systems M/E, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Based on 51 Surveys
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"As the only company in Massachusetts installing a true B-Dry system, we strive to provide the most efficient, affordable, and reliable waterproofing systems using the highest-quality products. Our commitment to customer service and satisfaction is unsurpassed."

William Clayton & Lisa M. Procaccini | Co-owners
Company Information
Services Offered
B-Dry Systems M/E, Inc., offers basement waterproofing services to both residential and commercial customers. The company specializes in the installation of custom French drain systems, catch basins, sump pumps, and battery backups.
B-Dry Systems M/E, Inc., offers a transferable lifetime warranty for the life of the structure.
Company History
The B-Dry system was created in 1958, and B-Dry Systems M/E, Inc., was established locally in Boston in 1981. Co-owner William Clayton has been with the company since 1996. The company states that it has retained most of its original staff.
The B-Dry system was awarded a patent in 1986.
Employee Information
B-Dry employs Systems Design Engineers to create customized French drain systems. Employees undergo full background checks, wear uniforms, and drive marked vehicles.
HIC 105745
Areas Served
Arlington, Boston, Brookline, Cambridge, Quincy, Malden, Medford, Newton, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

“I've used multiple systems in the past; B-Dry Systems has by far worked the best.”

“It has worked great; there isn't a drop of water, and it works as advertised!”

“B-Dry did a great job! I am satisfied with the French drain that was put in.”

“They did a good job. I am happy with the product.”

“They are very professional. I would work with them again, except they have done the job so well, I don't think that I will need them again.”

“They did a good job, and we are happy with it. We have had no more leaking.”

“B-Dry did our French drain. They were great. The workers were kind, and they were quick. The work was done well. I'd give the experience an A+.”

“They did a drainage system in the basement, around the perimeter, with two pumps. They were excellent. The guy I dealt with explained the whole thing to me. The guys were very professional, and they did a good day's work. It was spotless. I was happy with everything, and I've already recommended them.”

“I like the way the gentleman explained everything to me. They were very professional and very thorough. The people that bought the house were very impressed with it. I would give them an A+.”

“They did waterproofing. I had an excellent experience, and I'm very happy. I have recommended them.”

“I think it was a really good experience. They came in and did the work. There was no inconvenience. I'd give them an A overall.”

“I think they were responsive. They came in and did what they needed to do on short notice. We sort of expanded the scope a little bit partway through, and that was no problem to do. I'd say they were good to work with. I no longer own the house, so I don't know how it lasted over time. It certainly seemed to do the trick at the time. I'd give them an A. I think it was good. I wouldn't have any hesitations to recommend them.”

“I would give them an A-.”

“They did their job, and they were good. I'd give the experience an A.”

“They were very knowledgeable, and they were able to perform the work really quickly. I'd give the overall experience an A.”

“They came in and were very knowledgeably. We had six companies come in, and they came in, and they were no nonsense. The owner explained everything, and they did exactly what they said they were going to do; and they did it when they scheduled it. It was done on time. I would give them an A. We have absolutely no complaints for them at all.”

“It was a very good experience. Everything was fine. I've used the company in the past, so I already knew that they were very good and hardworking. Everything went as expected. It was a drain system from a water table in this house that we were building. It was a new construction. I'd give them an A overall. Everything was good.”

“The quality of the work was good. They put in a French drain. I'd give them an A.”

“This was done a year ago, just about one year ago. They were very prompt. I believe the guy's name was Bill. He's the owner of the franchise I use. I remember him being very responsive and prompt. I had a time sensitive need that he was very good at helping me with. He was thorough, and he seemed to understand the situation and my needs quite well. A year on, I've had no problems, knock on wood. I just view it as a favorable dealing with the company and Bill. I didn't need a staff, and it was a pretty big job, but they did it, start to finish, in three days. I had a sump pump installed in my basement, as well as a full perimeter drain. I'd give them an A.”

“I had a positive experience with B-Dry Waterproofing.”

“They did a good job. They were pretty honest. They told me how the job would go and how everything would work. They executed everything exactly as they said they would. They ended up doing a drainage system in my residence. I'd give them an A. I'm actually thinking about using them for another job I have.”

“We were in the middle of a project. We actually needed them to turn it around pretty quickly. They were pretty accommodating. They had it done within a week. They came out, and it was done by the end of the day. They installed a drainage system for me. I would recommend them.”

“I think of them often. I don't get any water in my basement since they came. That's what I like. They installed a new system. Overall, I'd give them an A.”

“The experience was very good. The boss that came, I thought he went above and beyond what he had to do to be prepared to do the job. It had a few things about it that were challenging, but he found out how to exactly deal with my unique problem. Then, when the men actually came in to the do the work, they also got creative and did some work, even beyond what the boss figured out when he came in to do the testing. I would give them an A-. I have a feeling that their kind of work is very messy work. They did do a pretty good job cleaning up, but even with their good clean up, I still was cleaning concrete dust out of my basement and first floor for a month or two afterward. They found things and dealt with them that some competitors did not. I would definitely recommend them.”

“They were very receptive. They completed the work as planned and were clean and courteous throughout the whole process. They were basically putting in a French drain in the basement. I'd give them an A.”

“They worked hard on the day they scheduled the work and completed everything on schedule. They did a B-Dry system in the basement. Overall, I'd give them an A.”

“They came when they said. Their price was what they said. They were very courteous and clean and very professional. I would give them an A. They put an interior waterproofing system inside the basement of a single family home.”

“I liked that the service worked. Everything is positive. It's rained, and it never leaked again. I'd give them an A for excellent with no complaints.”

“We love it. We had to have it, and B-Dry was great. No complaints.”

“That was two years ago, and I don't have water in my basement anymore. They're the ones in my area that do most of that work. They put a perimeter drain in the basement. I'd give them an A.”

“No complaints. They get an A. It was very positive.”

“They've done some work over here, and so far, it seems OK. We still have some work to be done, but they haven't come back yet. They still have something they're going to do, but I haven't called them to come back and finish it yet, so we'll see how that works out. They came in and finished in a day, cleaned up when they left, and so far, the system seems to be working. I'd probably give them an A. It was waterproofing.”

“I liked them a lot. I'd give them an A.”

“They did the work good. They cleaned up after themselves every night. So far, so good. We haven't had it in that long, but we've had no issues. I chose them because they were local, and I think I had a recommendation. They did French drains. I'd say they were an A. I didn't have any complaints.”

“It was a positive experience. It's an A company.”

“I had a good experience. They were fast and efficient. They were recommended when we bought the house. I needed French drains put in. I'd give them an A.”

“It was five-star positive. They were efficient, neat, and did it in less time than they said they would. They did the whole interior and outer wall of the basement. I had them down to give an estimate, and I liked the gentleman who gave the estimate, so that's why I chose them. I'd rate them as an A.”

“B-Dry did the basement drying, and they were phenomenal. I liked that they did what they said they were going to do, and it worked exactly the way they said it was going to work. I've had no issues since. They dried the basement and did waterproofing work. I'd give them an A because they were excellent.”

“They had a very fast response time, and the people were very knowledgeable in their assessment of what happened. They were neat, clean, and professional, and since it's been done, we've never experienced a problem with water coming into the basement. I had heard about them for years and knew they were the company to call. They definitely get an A across the board.”

“B-Dry's quality of work was really good, which instilled a lot of confidence. They did a full basement pump and drain system that surrounds the perimeter of our home. I'd give them an A.”

“It was the best thing we ever did. The salesman that came here was a wonderful man. I could tell he was doing it for a long time, and he knew what he was doing. We tried something else prior to this, and it didn't work. We spent thousands of dollars, and it didn't work. A friend of ours had theirs done, and we went to their house to see their B-Dry system. She said, 'Just call these people. You're going to love it.' She said it's the best thing she has ever did. We called them over, and the gentleman was very nice. He told us how they would do it, and they came on the exact day they said they were going to come. The men that were here worked extremely hard to put this system in, and they were wonderful. We had a lot of rain in the past and after it was put in, and it worked wonderfully. Everything we did before didn't work. In fact, if we moved to another home, we'd have a B-Dry system put in. That's how wonderful we think it is. I would grade them an A+. They're the best—the best.”

“They did a great job. We used them the first time maybe twenty years ago, and then we had them back again about two or three years ago. They did a great job then, too. What they set out to do, they did. We have a nice, dry cellar, and we have sump pumps that work. We're very happy with them. They're great. We'll give them an A+ for everything.”

“It was extremely positive. They were efficient, and they showed up when they said they would. They cleaned up amazingly. Any little problems we ran into, they handled it. They were amazing, and I have not had one drop of water since they installed the system. I'd give them an A+.”

“B-Dry solved the problem. I've been suffering for many years, and my neighbor said he had a very good experience with them. I had to do something, and they solved the problem. It's difficult. It's not a pleasant experience to go through, because they jackhammer, and it's very loud and noisy. The guys were great. The system worked perfectly, and it was the best thing I ever did in my life. If anyone wants a recommendation for B-Dry, they should call me. They're an A+.”

“It was very, very good. It is a very good system. I liked both their customer service and their quality of work. I've had no problem with the system. It's been excellent. I've had no water since they put in the system. I've had no trouble with it. I've had a very good experience with them. I would definitely give them an A+ and recommend them to another homeowner.”

“Everything still looks good. They did a great job. It actually has gone on a couple of times since they installed it. They worked quickly and neatly, and they were clean. They left a nice job, and they left little damage considering everything they had to do inside my basement. I would endorse them wholeheartedly. I would grade them an A+. They do a wonderful job, and I recommended them to several of my friends. They haven't done a single ounce of less-quality work for anybody else. They followed through.”

“It was perfect. I had a very wet cellar, and they dug a trench inside the cellar and put drains in. It was wonderful, and it works very well. I think the results were spectacular, and we've had a long history of a lot of water. I didn't have to call them back for anything. They were perfect. I would grade them an A+. They were excellent.”

“Everything was excellent with B-Dry. They waterproofed my basement. It's holding up fine. I haven't had any issues. They're amazing people. I got in touch with them, because I was having problems. I asked other people that might have had the same problem and what they would recommend. I checked with about half-a-dozen people, and three of the people recommended B-Dry. That's the reason I went to them. I was very happy with them. I had part of my basement done, and then after I had an extended basement, I had them come in and do the rest of it. Everything has always been excellent. I'd give them an A+ on everything.”

“We had a very good experience. It was very good. They did exactly what they said they would do, and they came out when they said they were going to come. They were very neat; everything was cleaned up when they left. They explained things, and they answered all our questions. It was very good working with them. We haven't had any issues with water since then. We haven't had the kind of rain that usually causes us problems, but we did have some snow melt this spring. I heard a little gurgle, and I knew it was the system, so I know it works. I would give them an A+, and I was a teacher for over 35 years.”

“It was totally positive. They're very, very professional. They come in, and they work hard. They come in when they say they're going to come, and the result has been excellent. We haven't had any issues with the water. I can't speak highly enough of them. They're really good, and I think there are a lot of people that aren't good in that industry. Our contractor recommended these guys, and it was great. We love them. They're an A+.”

“With B-Dry, they showed up on time, and they showed me all of the possibilities for how they could keep the house dry. They waterproofed my basement. We have not had any issues since. I'd give them an A+. They were awesome. They were absolutely awesome. I've never seen such hardworking men in my life either. The guys that did my basement—I don't know how they did it, but they did it. We haven't had a true test to see whether or not it's been successful. In the past, we had hundred-year storms, but we haven't had anything like that so far, so it's never truly been tested. Hopefully it will never be tested, but they certainly did an excellent job. They maintained a very good sense of cleanliness while they did it, even though it was a very tough, dirty job.”

“Everything looks good today. They worked with us, and they understood the problems we were having. They came up with a solution that solved our problem. It was painless. They were thorough, and every day they cleaned up after themselves. They looked like they knew what they were doing. I would grade them an A.”

“My husband is happy as far as I know. I don't think I heard him complain at all, so I think it's an A.”

“I don't have to sweep water anymore, so the service was good. I was very satisfied with B-Dry. Before, I was always sweeping water into the drains, and I haven't had to do that. The men were very efficient. They're an A+.”

“They were on time and conscientious. They did a very good job, and everything is fine. It's excellent. It was really good. A+.”

“I haven't had any problems, so I would recommend them. They were actually quick about ripping out my whole basement and putting everything in and getting out of there as quick as they could. I have not had to call them back. I was happy with their services. I recommend them. I would grade them an A.”

“I had a positive experience with them. They were well organized, timely, clean, and very professional. I got a waterproofing system. I did not have to call them back. I felt like I got what I paid for. I would grade them an A.”

“B-Dry did a good job. They did a drainage system. I have not had to call them back for the drainage system. It was years ago, and they were easy to deal with. I would grade them an A.”

“They were very, very concerned with our basement and the materials that were in the basement. For years, we've had a wet basement. Finally, we decided to do something about it. I would certainly recommend them without reservation. They're an A+.”

“Everything was great. We haven't had any water issues since they did the work on the house. It was very good overall. They did a thorough job. We haven't had any problems with the way that they installed the pumps. They are definitely very professional. They cleaned up very well. They did a good job. We had a lot of stuff in our basement when they came, so we kind of just moved stuff out of their way. They did a nice job covering up, and they were clean and made sure it stayed cleaned. They were careful, and they didn't break anything up. They did a nice job. I would grade them an A.”

“We haven't had that much rain since they were here. We didn't have flooding rain, but it works. It's fine. My cellar's dry. I first found out about the company from my family doctor. I'll give them an A+ at this point.”

“The product was good. It's hardly been used this past year, so my basement is not getting flooded anymore. I would grade them an A+.”

“Everything that they've done has gone well. They were really thorough and did a good job doing whatever we asked them to do. They did it well, and they also did a really good job cleaning up after themselves. We've used them many times over the years. We have a lot of water problems in the basement, and I am sure we will use them again. I would grade them an A.”

“I enjoy not having water in the cellar, because every spring, we would have water in our cellar. Over the winter, the snow would build up, and it would melt and finally seep through. They did quality work. I'd give them an A+.”

“It's gone very well. We are very happy with them. The service was very good, and we had no problems whatsoever. They did a sump pump. We had one question, but I don't think it was a problem either. Everything is fine. I would grade them an A.”

“Everything went well—terrific. They're the best. I like the way they did the work. They did the work that was requested and cleaned up. The head guy who came out knew what he was talking about. We felt it was the best thing, and so far it has been working fine. There was nothing wrong. I would grade them an A.”

“I don't have any problem with their product, and I think they're pretty good. I don't have complaints, so I'll give them an A+.”

“I liked everything. They did a great job. They waterproofed my entire basement. I found out about them through my neighbors. I'd give them an A+.”

“It looks wonderful. The people who were here working were wonderful. We were very pleased. It didn't seem like a big job to us. We've been very happy, and I didn't have to call them back. Of course, we haven't had a huge amount of rain, but we had some rain. We've been happy with everything—the company, the workers, and so on. I would grade them an A. The finished product looks beautiful. You wouldn't notice that it was there until you saw the plugs.”

“They solved our problem. We haven't had a drop of water since. We lived with the problem for about 30 years, and we got old and sick of dealing with it. They're an A+.”

“The sump pump looks good. It's never gone on. We've never had to use it. They were absolutely great—very professional. When they left, everything was cleaned up, and everything looked good. We were very happy with it. I didn't have to call them back for any reason. I would grade them an A.”

“It looks good. My basement is still dry. Their products work. I would grade them an A.”

“It still looks good today. It was a good experience with this company. They did the French drain. They came recommended. The installers were great. Nothing else stood out. I would grade them an A.”

“We are good. So far, so good. We haven't had to use it, and things are working. It's been raining a lot, so we will take it. I have nothing to complain about, and they've been great. I wasn't around that much, so nothing really negative or positive stands out. It was positive in the sense that I didn't notice anything bad. They did a good job. I've recommended them in the past. Whenever people ask, we say B-Dry. I would grade them an A.”

“They were very good. They came in right on budget—it was what they estimated. They were on time. They were very clean and very professional. When they did the work, they cleaned everything up. You couldn't even tell that they did the amount of work that they did. I have never had an issue since they came in. I would give them an A++.”

“They did what they said they were going to do, and it works. They were very clean, very neat, and efficient. They installed the system in my basement. I haven't had any issues with water since then. I would give them an A+.”

“We did it in two houses, now that I think about it. The person that came out and designed the system listened carefully to our problems. The work people worked really hard putting in the system, and it resolved every issue we had. I've had no complaints, and we were very happy in both houses that we put the two systems in. I would grade them an A.”

“The experience was good. They came when they said they were going to come, and they did the work quickly and effectively. It was good. I'd say an A.”

“The service was great. The technicians were knowledgeable and competent. I'd give them an A.”

“We never get water in our basement anymore. The workers were knowledgeable. I would rate them an A.”

“We haven't had a flood since we had it put in, although I don't think it's really been tested. We haven't had that much rain. The work was fine. It looks good. They were knowledgeable. They're an A.”

“My husband actually really dealt with them the most, but I think, overall, he was happy with them. They waterproofed our basement. They gave us a couple of options. They showed up on time and did what they said they needed to do. I would give them an A+.”

“They were very courteous. They were helpful, and they were nice. I haven't had water in my basement since then. They did excellent work—excellent.”

“We had a very positive experience. We haven't had any rain to test the system, so I can't tell you how the system works. But, they were very neat and professional, and I'm hopeful everything's going to work out. They had to waterproof my basement. I guess I'd give them an A.”

“They were fast, efficient, and clean, and they did what they said they were going to do. They waterproofed my basement. It has held up perfectly; I've had no issues. I would give them an A.”

“It worked great. Honestly, we didn't have that much chance to use it, because we don't own the house anymore, but B-Dry was fantastic. The workers that came out were just unbelievable. I can't believe how hard those guys worked and what a great job they did. As soon as we installed it, we didn't get heavy rains or a lot of snow, so we never got the chance to use it. I would give them an A+. It actually helped us sell the house, so it was worth putting it in.”

“It's been great. We've had lots of rain, and the basement has been dry. I'd give them an A+.”

“The overall service was good. They were professional. They were in and out in a day. They did waterproofing in my basement. I have not had any issues with water since. I found out about them from a friend who used them a couple of years before. I would give them an A.”

“They did a great job. I'm very satisfied, and I would recommend them. They're an A+.”

“They did the job just as they said they would, and we haven't had any issues since. I found out about the company from a recommendation through a friend. I would give them an A.”

“They're excellent. They're very efficient and know their business. They just did overall a good job. I haven't had any issues with water since they came out. They're well-known in my area for correcting water problems. I would give them an A+.”

“The job was done completely. It was in the basement, and it wasn't that intrusive. I haven't had any trouble with water since, but we really haven't had any good tests either. It was an A. I would recommend them to another homeowner.”

“We had no problems at all. Everything was pretty straightforward—both with the estimate and when the work was done. It was done pretty quickly. I haven't had any issues with water since. I don't remember how I heard about them. We basically did a survey of who was using whom. We talked to a few different companies, but I don't remember specifically where we found them. I would give them an A.”

“They were quick, efficient, and clean. They got the job done. I would recommend them to someone else. They're an A+.”

“My experience was good. They did exactly what they said they would do, when they said they would do it. I haven't had any issues with water since they installed the system. Somebody told us about them. I would recommend them to another homeowner. I would give them an A.”

“I liked that they were clean and efficient. They waterproofed my basement. I haven't had any issues with water since. I found out about them through a personal recommendation. I would give them an A.”

“They did a very, very good job for us. They were quick, they were efficient, and it works. They're an A+. They're good.”

“This was done a while back, but they solved my problem. They installed the system in my basement. Their customer service was fine and everything, so I haven't had any issues with them. I haven't had any issues with water since they worked on my home. I would give them an A.”

“First of all, it's a good product. They gave me a price and indicated when it could be done, and they actually were able to move it up and get it done sooner for me. Then, they took care of the water problem that I had before the spring. The crew was good. They got in and out of there fairly quickly. I thought they did a nice job. I'd give them an A. I haven't had any issues with water at all since then.”

“B-Dry solved the problem, because the basement used to flood with both rain and snow. The technicians seemed competent and knowledgeable. They're an A+.”