Murrell's Waterproofing Services, Inc.
7th year as a Best Pick
certified company
A
rated
Based on 450 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
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7th year as a Best Pick Call
"Murrell's Waterproofing Services is staffed with a workforce that has extensive experience in the field of foundation waterproofing. Don't sink with the competition—choose the best."

Cyndy Moore | President
Company Information
Services Offered
Murrell's Waterproofing Services, Inc., offers a variety of waterproofing services for basements and crawl spaces, including, but not limited to, epoxy injections, drainage systems, membrane systems, track systems, sump pump systems, and excavation.
Warranty
The company offers a wide variety of warranties that are transferable at no cost.
Company History
The company was established in 1986 by husband-and-wife team Al and Jan Murrell. The local, second-generation company is currently owned and operated by their daughter Cyndy Moore, who has been with the company for 29 years.
Distinctions
Murrell's Waterproofing Services, Inc., is a member of the Greater Atlanta Home Builders Association.
Areas Served
North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta
A selection of 450 homeowner reviews:
“I had Murrell's do a trench and put a moisture barrier up on the wall. Everything they did was professional and complete. I thought they did a great job. Their crew was excellent, and they were very neat and orderly. They did the job in a timely manner and were very professional. They're definitely an A+ company across the board.”
“I had a hairline crack in a basement wall that was seeping water. They came in under pressure, filled the crack, and made it waterproof. They did excellent work. Everything was completed on time, and they met every commitment. I'd say they get an A grade. I would recommend them.”
“Murrell's Waterproofing was terrific. They did all the waterproofing for the new house.”
“They were awesome—I'd use them again in a heartbeat.”
“I had a leak coming into the house, and they researched, figured out where the leak was coming from, and then fixed it. The first time, it didn't quite finish it the whole way, BUT when I called them back they were very apologetic. They came back and fixed it perfectly, and I haven't had any other problems. They're an A.”
“I had a ground pipe that came up through my concrete floor in a basement, and there was water seeping in there, and they sealed that. Then they came back to make sure it was perfectly done after there was a little bit of seepage the first time. Also, I had a concrete rock wall, where there was also some seepage, and they did some seal work there that was really well done. They follow up, too. When there was a little question about the work, and I asked if they could come out a second time and take a look, they were happy to do it. They're an A, across the board. I'd definitely recommend them to a friend.”
“They had to put a drain to keep the water drained out because water was sitting in there. They fixed it, but we did end up having to put a dehumidifier in there too. I don't have any complaints. I I would recommend them. They did a good job.”
“They sealed the foundation in my new house. They did what they said, when they said they'd do it. It was good, prompt service. They did an excellent job. They're an A.”
“It's been a positive experience with Murrell's. They fixed a vertical crack in the foundation where water was coming in. They were referred to me by someone I trust, and they showed up on time. They were good communicators, and they got the work done. They deserve high marks on all criteria—an A grade.”
“The guy fixed a crack. He was good. He was very professional, he cleaned up behind himself, and I would definitely use him again. It was a big crack in the wall, and it was leaking through. He came in and gave me a very honest quote. Someone else recommended something else big, but he said 'Ma'am you don't even need to do all that.' He injected something in it, and he said 'that's all you need to fix your problem.' He injected it, and it's still holding up with no problems. Overall, the experience was A+.”
“We had a crack in the foundation, and they sealed the crack. I like that they were quick, and they guaranteed their work for a year. I'd rate them A+.”
“Murrell's actually sealed a main supply line that came in through the support wall. They did the job quickly. I'd rate them an A+.”
“Murrell's fixed a crack in the wall that was leaking. They were easy to work with. Once I contacted them, and they started their initial work, they must've come to my house probably six or eight times, and they kept following up on things. They were very friendly and very professional. It would definitely be an A+ for them in all categories. I'd recommend them to anybody.”
“The main water line was leaking on the basement entryway, and they fixed it. I liked that the work was done well, that it was done professionally, and that they were timely. I'd rate them A+.”
“They fixed a leak in the basement. I like that they fixed it. I'd give them an A because they had to come back three times to fix it. It took them a few times to get it corrected.”
“Murrell's fixed a crack. It was a leaky crack in my basement. I like that they are professional, knowledgeable, courteous, and clean. Overall, they were A+.”
“Murrell's did some work in my basement. It's not leaking anymore, so that's good. Where the main pipe comes into the house from the outside, the concrete went away. It was leaking water in on the concrete. They came in and put this stuff in there to fill it up. I wasn't there, but my husband said they did a really good job, and they were there when they said they would be there. And I like that they're local. I'd rate them an A+.”
“They installed a sump pump in our basement. They're very knowledgeable, very experienced, and very professional. Overall, they're A+. I would recommend them 100 percent.”
“Where the sewer pipe goes through the basement wall, all that waterproof ceiling had broken, so they replaced that. And they fixed a crack in the foundation. I like that they came out pretty quickly and did the work; it's been very good. Overall, the experience was A+.”
“They have maintained the waterproofing in our basement ever since the house was new, 25 years ago. We had it on the market and had them come and give everything a once-over before we put it on the market to sell. They resealed some stops and did some touching up of previous work that was done 10 or 15 years ago. They've been really reliable, and they do good work. It's A+ work.”
“Murrell's sealed up a crack on the bottom of my house. They were on time and polite. I would give Murrell's an A+.”
“I did some work with Murrell's a little while back, and they're great. They did waterproofing work for me. I like their service and punctuality. They're an A.”
“Murrell's did work for me, maybe a year ago. They patched an area so that it wouldn't leak. I like that they fixed the problem. They're an A; it was all good.”
“They did waterproofing, and they did a good job. They were nice guys. The only problem I had was that it took a while to schedule everything. I'd rate them an A, overall, for my experience.”
“I have a new house. They sealed the foundation. They got in, got it down, and there were no other questions. Pretty much everything, I'd say, was an A. I didn't have any problems.”
“Murrell's did excellent work with no complaints.”
“It was a positive experience overall.”
“They repaired a crack in the basement wall that had some seepage. They came out and did it, and it works. Overall, I'd give them an A. I'd recommend them.”
“They did excellent work. I have no complaints.”
“I have no complaints about their excellent work.”
“I honestly have no complaints.”
“Murrell's did excellent work for me, with no complaints.”
“We had a bad leak in the basement, and they fixed it. They were there and fixed it quickly, and they got it done right. I'd rate the overall experience an A.”
“Murrell's were in and out, but my leak isn't leaking so that's what I consider positive. It was a basement leak. It was from the pipe that runs into your house, where it meets the basement walls. We literally had like 20 days of rain, and I think everything was probably leaking at that point, but that's what it was. They did what they said they were going to do. They were in and out, and they came at the right time. It's an A.”
“They fixed the basement. I had a positive experience with Murrell's. They sealed some cracks in the basement. They did a good job and did it pretty quickly. Overall, they're an A.”
“I have no complaints. It was excellent work.”
“They sealed a crack in the foundation. I like that they did exactly what they said they would do, and with no problems. It worked. They're an A.”
“I'm very well pleased with them. I would recommend them to anybody. They fixed a basement leak. They were on time, they came when they said they'd be here, and everything was fine. There was no problem. They were very professional. I'd rate them an A.”
“There was a crack in my foundation. It was leaking, and they sealed it up. They're an A.”
“We had a leak in the basement. They did a lot of due diligence to figure out where the leak was coming from, and they fixed it. I liked the guy who came out, because it was really hard to tell where the leak was coming from. He spent a long time trying to figure out where the source was, and then coming up with a solution to fix it rather than just giving up. I'd give it an A. I would recommend them.”
“Murrell's did work for me about five or six months ago. They waterproofed my house. I called, and they came out. I'll say they're an A.”
“They did waterproofing for me. I'd say it was a positive experience.”
“The waterline from the outside was leaking and coming into the basement, so they just patched around the waterline. It was a really small job. I didn't know anything about them, but the builder in the neighborhood suggested I called them. It worked out. I'd give them an A.”
“They fixed a hairline crack. There was water seeping through, but I was concerned about it while we were putting the house up for sale. I didn't want to have a potential buyer come through there and think I've had problems when I've never had any leaks in there. But, since it had started, I wanted to have something done before there was an issue. They came out when they said they were going to. I'd say they're an A. I would recommend them.”
“Murrell's Waterproofing made it such a positive experience. I'd give them an A.”
“They fixed a crack in my basement wall; it was leaking. They showed up on time, they got the job done, and it was done according to their estimate. I couldn't ask for anything more. I'd rate the overall experience an A.”
“They did some sealing in my basement of some cracks. The flooding wasn't that bad, but I liked the fact that the guy came out and looked at it. The guy that did the work seemed to be very confident, and they were able to get to it within a few weeks, which was much faster than anybody else I talked to.”
“Murrell's fixed a water issue in our basement and installed a pump. I'd grade them an A. We haven't had an issue. They were just a little bit later than they were supposed to be, but that was the only problem I had.”
“We live near a bridge, and on the outside, the water got behind the bridge, so they dug a ditch from the bridge to guide the water and put a pipe inside the wall. They were efficient. I like their service. It was recommended by a friend of mine. Overall, I'd rate them an A. They kind of busted one pipe and could've fixed it. It was a sprinkler, but they thought it was a water pipe and busted it.”
“They installed a system in the basement around the edge of the wall—I don't know what it's called. It just catches the water when it comes down, and it directs it toward the sump pump. I like that they showed up and did what they said they were going to do. I'd give them an A, and I would recommend them.”
“Murrell's Waterproofing made it a positive experience.”
“I'm completely satisfied. They're great people, and I'd use them again. I'd recommend them, absolutely.”
“I'm very happy with them. I've been doing business with them for 16 years, and they're great.”
“They just sealed a crack that was in the basement wall. There was a lot of water entering, and they just came out and did what they said they were going to do. There wasn't any surprises or upcharges once they got there. They worked quickly, efficiently, and cleaned up after themselves. They're an A.”
“I had a crack in the basement wall. I would give Murrell's Waterproofing an A—A for awesome, A for excellent, A for the best. They were prompt and professional, they did a wonderful job, and their customer service was awesome.”
“They are amazing, so we would absolutely give them an A+. Murrell's had originally waterproofed our house when we built it. We had a pipe leak one time; when I discovered it outside, everybody said that our basement would be flooded, but it wasn't flooded because they'd done an outstanding job. That was a surprise. After that, we had a small leak from the outside to the inside that they were able to repair for us, and it's been really good since.”
“They were wonderful folks. I liked their attitude, attention to detail, and the thoroughness of the job. They were pleasant to deal with. They did some waterproofing in my crawl space. I would tell a friend or family member that they're fantastic people, and they do good work. I would give them a triple A rating.”
“Murrell's is our waterproofing company. We're homebuilders, and we hire them to do our waterproofing. We have used them for 15 years, and we'll use them in the future—they're really good. They stand behind their work, too. Their customer service is very efficient. You can reach them immediately, they will get back to you with the schedule, and you always know where you are. I would give the company and experience an excellent rating—A+.”
“They came out to repair a foundation leak. They didn't quite get it fixed the first time, but they came right back out to repair it a second time in pretty quick order with no questions asked. I was very pleased. I would highly recommend them, and I would give them an A+ rating.”
“They were great—fast and thorough. I thought they were excellent, and I'd say they get an A+.”
“They did the crawl space and water prevention. I did have some issues; when it happened, they came out and fixed it right away with no problems whatsoever. They showed up, did the work on time, and cleaned up everything. I haven't had a problem since. I would give them an excellent grade. They're an A.”
“I think Murrell's Waterproofing did some work for me a couple of months ago. The water leak stopped after many years. They came in and used a pressure substance that they put in there, and it stopped the leak. I'm very pleased with it, and I haven't had a leak since. I had the house custom built, and had I known in the beginning that we were on some rocks, and water could come up through the concrete slab, I would have put in a sump pump. It was a learning experience. I found Murrell's in the Best Pick Reports. I would give them an A. The person was excellent, the customer service was excellent—everything was excellent.”
“They installed a drain. Their customer service was perfect—no problems. I liked that they fixed my problem. I would give them an A rating.”
“Murrell's Waterproofing really did amazing work. They did a great job.”
“They did some basement floor crack repair. Their customer service was excellent, and I would give them an A rating.”
“We felt like they knew what they were doing, and we felt like they did it well. Their customer service was good. We had basement water problems, so they were addressing that; I think they actually put a drain in. We found Murrell's in Best Pick Reports. I would give the company and the experience an A rating—it was excellent.”
“Murrell's Waterproofing is a good company, and they do good work. Their customer service is excellent. They showed up on time, and they completed the job the day they came. They repaired a water leak around a penetration and a foundation wall. I would recommend them to another homeowner, and I would give them an A rating.”
“We were having a leak in our basement. Murrell's Waterproofing gave us their estimate, they were there on time, and they did a quality job and solved the problem. Their customer service was perfect. I would recommend them. They earned an A.”
“They've done a lot of things for me, from general contracting work to residential work. Their customer service is very good. I would give the company an A rating—they're excellent.”
“I had a leak in the basement, and the representative that came to the house was most helpful; he was great. As long as my basement's not flooding, they get an A+ rating from me.”
“Murrell's waterproofed the basement in our new house. They came and did what they told us they would do. I would give the company an A+.”
“They did a good job, and they're friendly. They fixed a leak in my basement. I found Murrell's Waterproofing through a friend, and I would tell a friend or family member to use the company if they asked about them. They get an A+.”
“Murrell's did a repair of a leak on the lower front wall of our home. Their customer service was outstanding—great follow-through, and they definitely stand by their word. It's an A+ for them.”
“We had a leaky pipe, and they came to repair it so that the water wouldn't come in. I think the water was coming through the wall where a pipe came through. They put some kind of compound around the pipe, sealed it up, and it stopped leaking; that was the good part. They get an A.”
“I've used Murrell's Waterproofing for years. They've probably done a couple hundred houses for me. They did the waterproofing for the foundation. They were great. They called, they did it, they sent me a bill, I paid, and we moved on. That's all there is to it. I started using them in the 90s. They're probably an A grade—they were good.”
“They did some engineering for a retaining wall. It was very timely. They came out when they said they would and gave me a quote, and it was a pleasant experience overall. We found them through the Best Pick Reports. I would give them an A.”
“They did a great job. They came in when they said they would, charged what they said they would charge, and did what they said they would do. They repaired the concrete walls in the basement. The customer service was particularly good. I heard about the company from the Best Pick Reports. They deserve an A rating.”
“There was a major basement leak, so they dug it all up, waterproofed it, and the leak went away. They came when they were supposed to, did what they agreed to do, and charged what they said they would charge. I heard about them about 15 or 20 years ago from a referral. They're an A. Everything else was fine.”
“Murrell's Waterproofing did a basement repair. There was a crack in the foundation that was leaking, and when it rained, water would come in. They did an injection, and I think they had to come back a second time to kind of smooth it out and let it cure, but they went above and beyond. They did a good job, and to my knowledge, there are no leaks at all. I would give them an A because they really did well.”
“We had some issues with our basement leaking. They filled the cracks and waterproofed it. Their customer service was very good. I would recommend them. Murrell's gets an A.”
“We had a problem with leaking in our basement. They fixed the problem quickly, and there have been no problems since. Their customer service was very, very good. I would give Murrell's Waterproofing an A, and I would recommend them.”
“They did some work, and everything's good, so I'm happy. So far, so good.”
“They did a great job. They fixed a leak in the basement where water was draining in.”
“They waterproofed the basement. Their customer service was very good, and I would say they get an A rating. I found Murrell's through a referral.”
“It was the third time I've used them. They did great work—they found the problem and fixed it. We've had some big, big, big rain since then, and I haven't had any leaks. Everything's been great. I would give them an A.”
“They did everything that I expected them to do. Their customer service was good. Murrell's deserves an A.”
“I think Murrell's Waterproofing did our basement. I don't think I have any complaints with their customer service.”
“They did a very good job, and they were very professional. I would give them an A rating, and I would also recommend them.”
“They did a really good job. Their customer service was great—they were very prompt, and they did a nice job. They fixed a draining problem in my house and my landscaping. I'd say they earned an A.”
“I think they've done a great job. I don't have a leak in my basement anymore. I didn't really deal with them; they just did their work and moved on. The guy who did the quotes had great customer service. I'd give them an A rating.”
“Murrell's Waterproofing secured the leak, so now there's no more leak. Their customer service was very good. They're an A.”
“They added a drain to our basement wall. They were really accommodating and did exactly what we asked. Their customer service was very good. I would give Murrell's an A rating for sure.”
“So far, so good. They came to install a water well in the basement crawl space. Their customer service was good. I used them because I'm a builder, and they do all of our waterproofing, but they did this most recent job for me personally. I would give the company an A rating.”
“I would give Murrell's an A—A for awesome, A for excellent, A for the best. I had a crack in the basement wall. They were prompt, professional, did a wonderful job, and their customer service was awesome.”
“They're amazing; we'd absolutely give them an A+. We had a pipe leak; everybody said our basement would be flooded, but it wasn't, because they'd done an outstanding job. Later, they repaired a small leak, and it's been really good since.”
“They were wonderful folks. I liked their attitude, attention to detail, and the thoroughness of the job. They were just pleasant to deal with. I'd say that they're fantastic people and they do good work. I would give the company a triple-A rating.”
“Murrell's was great—fast and thorough. I thought they were excellent, and I would give them an A+.”
“I thought Murrell's was fantastic. It hasn't leaked a drop since they did the work. I thought the technician was fine, and everything has held up perfect. I would grade them as an A+.”
“They sealed a foundation crack from the top to the bottom of the wall. What made my experience positive was their prompt response. The gentleman who did the work was extremely efficient, and he did well. The quality of work was good—everything was excellent. They get an A.”
“The work was being done post-inspection, so we had to get it done quickly. Not only did the technician act fast and give me my options, but when the buyer of my home was demanding and rude, the fellow from Murrell's handled himself professionally. Not only did they get there when they said they would get there, but they did exactly what they said they were going to do, cleaned up, and left. The women who worked in the office and took the calls were excellent. They knew what they were talking about, and they didn't dance around answers—if they didn't know what the answer was, they found out and let me know. They were referred to me by someone I work with, and I'd definitely give them a reference. They're an A+ company.”