Aquaguard Foundation Solutions
19th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 506 Surveys
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Compiled Score: star star star star star
Aquaguard Foundation Solutions has received 5 out of 5 stars (A-rating) based on 506 customer surveys conducted by Best Pick Reports.
19th year as a Best Pick Call
"AquaGuard is a service company with integrity that provides sensible solutions for waterproofing, foundation repair, and concrete support. As one of Georgia's largest residential waterproofing and foundation repair contractors, our goal is to provide peace of mind to our customers, employees, and community."

Tom DiGregorio & Joe Rusk | Co-Owners
Company Information
Services Offered
AquaGuard provides customized basement waterproofing and crawl space repair solutions with a wide variety of drainage, encapsulation, sump pump, air filtration, and dehumidification products and systems. The company also specializes in foundation and concrete repair.
Warranty
Nationally-backed, transferable warranties are offered, in most cases for the life of the structure.
Company History
AquaGuard was founded in 1995.
Distinctions
Owner Tom DiGregorio was named the Metro Atlanta Chamber's 2015 Business Person of the Year. AquaGuard won the 2015 Top 25 Small Business of the Year award from the Cobb Chamber of Commerce.
Employee Information
The local company employs a team of 140 full-time professionals.
Additional Information
AquaGuard is the authorized Atlanta and North GA dealer for Supportworks and Basement Systems manufacturing networks.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was A++. They were just awesome. When I contacted them, they sent a salesman out to my home. He came out, and I think his supervisor came out, and we sat down and discussed it. They told me what the problem was. They sent the crew out and they fixed it. I had what they call a finger space leak. I'd never heard of it. It's a space between brick and your pored wall. It's about the thickness of a finger and that's why they call it finger space. It was leaking, and I guess they found the weakest point. It bled in the bedroom. They were very good, very neat. The whole crew was very nice, polite. I have nothing but good things to say about AquaGuard. Matter of fact, I called three companies and I chose AquaGuard over the other two. The other two are very prominent, like AquaGuard. I'd give them an A+++ all the way down. I would absolutely recommend them.”

“We had a water leak, and they came in and tried to prevent it, and I think after that, we haven't been having any problems. It was great. No problems. I'd give them an excellent rating, an A+. I recommend them to all the people at my church. My basement had water multiple times. I'd say this is my second time. When I moved into my home, we had a water leak and we had to fix it, but this time it was another area, so I found this company. They're most wonderful. They're a really good recommendation to people and a good company.”

“The way that they did it was the way that I wanted it, and it was done perfectly. They put a waterproofing system in the basement. It looks wonderful. AquaGuard gets an A+.”

“From the beginning, they walked us through the process and what they would do. When the team arrived, they protected everything in the basement. They were a very good team. They did one thing in particular that I didn't need, so they took it off. We appreciated it. They did waterproofing repair with the system. I would definitely give them an A+. I'd be extremely likely to recommend them.”

“It was a great experience. It works. They installed a sump pump, protected our room in the basement. It was waterproofing. AquaGuard gets an A+. It was great. I've already recommended them to my brother-in-law.”

“It was great. They installed a dehumidifier. The work was great. It took them maybe an hour or so. It wasn't too long. It was just one guy, I think. He did his job. He did his thing, I walked away, and then I came back when he was done. I'd give them an A+.”

“They waterproofed our crawl space. It's good. It's been in place since early March. The crew was great and very reliable. I found out about the company via word of mouth. I'd give them an A+.”

“It was good. The customer service was good. They did great work. I'm completely satisfied. They did waterproofing. I would give them an A overall.”

“It worked. Waterproofing. Everything was gone. I'd give them an A. They were outstanding. I would recommend them.”

“They did the work. Silicone injection. I'd give them an A grade. I am highly likely to recommend them.”

“Their treatment was effective, for one. That was a big thing. They were timely and friendly. The guys working for the company were definitely friendly. They did a waterproofing system in our crawl space. We were having some water coming into the crawl space and basement area. They installed a drainage system to help carry that water back out. AquaGuard earned an A+.”

“They did waterproofing for me. They were on time and they did what they said they were going to do. The basement was leaking. They deserve an A+. I just recommended them today to someone.”

“AquaGuard completed the work on time. Everything was done professionally. They installed a sump pump. It worked out fine. The crew was very good. They did a good job. I'd say it was an A.”

“Their work was good. They did basement waterproofing. I'd give them an A.”

“They did a good job. It was efficient, and we got what we paid for. They were waterproofing under the house. I'd give them an A.”

“They did everything they said they were going to do. There was a system in there before for the foundation, waterproofing everything, and it hadn't been kept up. I buy houses in foreclosure, and they repaired it and fixed it up. They just checked it out and fixed what was broken. I'd give them an A.”

“They did the work all right and were very communicative. They did water sealing in my basement. They did not do any foundation work. The crew was fine and good to work with. I would grade them as an A. They seemed to know what they were doing.”

“They did what they said they were going to do. I would tell you they are definitely qualified, they did what they said they were going to do. I would grade them as an A.”

“It was fine. They showed up when they said they were going to, I knew exactly how much it was going to cost, that didn't change. The guy cleaned up after himself. It was a little of waterproofing and a little bit of foundation repair. The basement and then around the garage. I would grade them an A+.”

“My experience with AquaGuard was absolutely positive. They put a drainage trench and a sump pump in our basement. They did good work, and they explained what was going on and the best way to fix it. Overall, I'd say they were an A+.”

“They did waterproofing on a crack in the basement. They were very courteous and on time, and they kept us informed throughout the whole process. I'd give them an A+. They did a good job.”

“It was great. They did a mold and moisture barrier on the foundation drain and installed a dehumidifier. They were A+.”

“They were on time and very polite. They were awesome. I'd give them an A+. I've already recommended AquaGuard.”

“They did a good job and were very thorough. It was an A.”

“They repaired some leaks. There were some cracks in our basement. They also had to fill underneath with some kind foam. And then they put a covering over the walls. They did It very quickly and very efficiently. They cleaned up, and it was all very neat. I'd give them an A+. I would definitely recommend them.”

“They did basement waterproofing of a wall. I'd give them an A+. They were great.”

“My experience with them was very nice. I just had some other work done, and we haven't had any more problems. They did a nice job. They came out when they said they would. I had used them once before and I was pleased with the work. I feel that they're very reputable. He just came out to give me an estimate. Somebody had connected my house gutters to my foundation drain, and it caused water in my basement. I just had that repaired and fixed. I would give them an A because they do a nice job.”

“My experience was very good, and it was very positive. I liked the company's customer service. They were spot on. Everything they said they did. They were in and out in the time they said, and what they've done is working the way they said it was going to work. I had a leak in my crawl space, and they did the lining and whatever else they do. They put a humidifier in there as well. I'd give them an A.”

“They put some fillers in my garage basement area that helped stabilize the foundation. They did waterproofing work too. They did the work before I bought the house, the week before closing. I'd give them an A. I'd recommend them.”

“Aquaguard was here doing some waterproofing. I'd give them an A. They did a good job. They came, and they were prompt. They looked like they knew what they were doing, and they did, so that was good.”

“They did an encapsulation of the crawlspace, and of a portion of my basement. They also installed a dehumidifier. I would say they get an A.”

“They did waterproofing in the crawlspace. I'd give them an A.”

“They did a crawlspace encapsulation. They get an A for work well done.”

“They sealed up my crawlspace. I'd give them an A.”

“They did encapsulation work. Aquaguard gets an A.”

“We have a crawl space under our house, and they went under the house and sealed it; then, they put a sump pump under there. They rate as an A+. After we'd had it done, some people who had been working on our house had to crawl under there, and they said, 'Oh man, this is wonderful. No one minds coming to your house now and crawling under there.' After so many years of living in the house, we had moisture damage to the floors, and we had to replace all of them. We had a contractor out for that, and after they finished, we had someone to spray some foam insulation underneath there. The person who did that was one of the people that said something about the crawl space, and so did one of the men that replaced the floors. Our crawl space was different than it had been in the beginning after Aquaguard had finished.”

“We had some mold that was remediated in the basement, and we already had a trench system in the basement to take care of any water that would come in the walls. There was a crawl space under another part of our house that Aquaguard integrated with the trench system, and they added a pump to pump that water out. They did a good job. I'd give them an A. They were very knowledgeable and very honest.”

“I thought the supervisor was very friendly, and they were very patient and explained everything. They did waterproofing. I'd recommend them to anyone who needed waterproofing work done.”

“They managed to do what they came out here to do. I had a lot of water under the crawl space, and they waterproofed. I'd recommend Aquaguard. They were excellent.”

“They did waterproofing. Since the guys came here, the house is not leaking anymore, and they came back when they said they were coming back to see how the work is doing. I didn't have any trouble with them. I can't ask anything better from the two guys who came here. They did their stuff, and they were super.”

“They told me when they were going to show up, and they showed up then. Their work was excellent. They blocked up a leak from an overflowing sewage pipe in the basement that was coming from the outside. They caulked around it and stopped that water from coming back inside. I'd give Aquaguard an A.”

“Aquaguard installed our water control system, and we recommend them highly. I'd give them an A grade. I liked that they solved our problem.”

“They did an entire perimeter draining system in the basement. They were timely, orderly, neat, and informative, and they were very friendly, too. They did an excellent job. I would refer them to anyone that had the same issue.”

“Aquaguard was very good. They fixed a leak in the wall. I liked their customer service and how they arrived on time. It all worked out well, and they explained everything they were going to do early. I'd say they're A+.”

“Their service worked—we haven't had any issues. We had a leak in our basement, and they took care of it. It was my first time using Aquaguard, and I'd recommend them. They get an A+.”

“They did waterproofing and kept the water out of the basement. It was my first time using them, and I'd recommend them to someone else who needed waterproofing—A+.”

“They waterproofed our basement. We kept getting a lot of water in the basement, and they came and took care of the problem. We contacted other companies and got estimates, but we went with Aquaguard—everything about them made us choose them. They deserve an A+.”

“When they sent people out, I knew who was coming. They did waterproofing for me. They explained to me exactly what they were going to do, and then they did it. I would recommend them, and I'd definitely give them an A+.”

“Aquaguard did waterproofing for my home. They explained their work very well with regard to what they were coming out to do and what the issues were. They were prompt, courteous, and quick, and there were good results. I'd say they earned an A+, and I would definitely recommend them.”

“Aquaguard is A+. They did waterproofing work for me.”

“They did waterproofing. They did what they said they were going to do when they said they were going to do it. I'd grade them as an A+.”

“They did some waterproofing on our daughter's house. They were very effective with what they did. They did what they came in to do, they cleaned up behind themselves, and it looked fine when they left. I'd say they were A+—they did great.”

“They put guards up in my crawl space. I would give Aquaguard an A+.”

“I had a good experience. They did waterproofing, and they did a great job. I'd rate them as an A+.”

“They waterproofed my home. They planned a good route to stop the water from coming in, and they did the work. I'd give them an A+ grade.”

“They were very attentive, they cleaned up after themselves, they were there when they said they would be there, and they did a nice job. We had a leak in the basement, and they did waterproofing for that. I'd say they get an A+. I'd definitely recommend them.”

“Aquaguard did work about a year ago, and I had a positive experience. They did waterproofing because I had water coming in, and they also put in a sump pump and a drainage system. They got it done in one day—they were in and out. I found out about them through my work. I'd recommend them. I'd rate them as an A+ because they do a good job.”

“I moved into a house where the previous owners had already established a contract with Aquaguard for their waterproofing system, and we needed some upgrades and a few repairs, so they transferred the contract to me without any problem at all. They were very prompt and thorough in addressing the issues we had with the upgrades we needed. We were doing a renovation, and they needed to change some of the ways that the system was arranged in the house. They're A+.”

“They did a great job. We had a crack in the wall, so they ended up putting in a drainage system and a pump to drain that out. They got there exactly when they were supposed to, they were very timely, they kept everything in a contained area, and they cleaned up after themselves. The mess was gone when they left. They did everything they told me they were going to do. They were polite and responsible, and overall, they were easy to communicate with. I knew what our expectations were, and they followed through. I'd give them an A+.”

“I had Aquaguard come in and put in vapor barrier flooring for me, which is great. The people that came out and did it were good. I would give them an A. It wasn't a really big job or anything, but they did what they said they were going to do.”

“There was a water problem under the basement—the water was up under the garage, but it was coming in the basement. It took about three trips, but they fixed the problem. They installed something in there. The guys were very polite and tried to do everything to please me. They did what they were supposed to do, and they took time to talk to me and make me feel like a person. They deserve an A.”

“Aquaguard redirected the outside drains into the yard, and I haven't gotten any water under the house. I also had them install something in the crawl space that covers part of the dirt. I don't have a basement here; part of under the house is cemented, and I have shelves, the furnace, and a freezer down there. Then, there's a cement wall, and that's where the dirt part is. I had no complaints. They put a sump pump in, too, and I have not even heard that, so I think the water is taken care of. I have no complaints. I'd say they get an A.”

“They fixed my problem, and the overall quality of their work was very good. They did waterproofing for me, and I would recommend them—I would use them again myself. An A grade would be good for them.”

“They were on time, and they did what they said they were going to do. They did waterproofing. I would recommend them to any neighbor who needed similar work done.”

“They reinstalled the barrier under the basement and connected a dehumidifier—it was all waterproofing work. They fixed the problem, and they were very efficient. Everything was done at the time they said it would be done. I'd give Aquaguard an A.”

“They did the work over a year ago, but they did a yearly checkup recently. They came and checked everything out after they redid underneath my crawl space. They're really good at follow-up—it was in the contract for them to come check it every year. I had no issues with them when they came out. I'd give them an A.”

“Aquaguard did waterproofing work. They came out when they said they would come, and they did a good job. They did it all in one day, they cleaned up, and they went home. I've been using them for about 20 years, and I'd say they get an A.”

“They came for waterproofing. It was clean, done very quickly, and pretty much seamless. I would recommend them, and I'd use them again. They earned an A.”

“They did some waterproofing work for us a year ago. They did a good job. The guy who came was friendly and did a good job with the survey, and I thought the people who did the work were very professional and did a good job. We liked the way that the guy explained how he was going to ensure that the basement would not flood again, and we appreciated the guarantees he gave us on that. We had some problems with the water coming in, but the way system works, according to how he explained it, appears to have remedied that; since then, we've had no problems. I'd give them an A because the system works. This was definitely a one-time thing, but I'm glad that it was successful, and I liked the guy.”

“I liked their customer service and their honesty. They secured an area where pipes come into my house. I'd give them an A.”

“Aquaguard did everything they said they were going to do, and I liked their representative—he's a very nice young man, and he's very good at what he does. They waterproofed my entire crawl space for me. It's a much cleaner, much drier space now. I'd give them an A rating.”

“They were very efficient and knowledgeable, and they did everything they promised to do. They waterproofed our basement. I chose Aquaguard because when I researched them, I thought they sounded like a reputable company. I'd give them an A because we had a wet basement for 40 years, and we certainly don't have one anymore.”

“The work was done on time and in a professional way. They did irrigation around the perimeter of the basement. I had no issues with them—I would give them an A.”

“They did what they said they would do, and it has worked the way they said it would work. They dried the basement and put in a system to keep water out. Aquaguard was recommended by another service provider that we used, and I'd recommend them, too. I'd grade their service as an A.”

“Aquaguard put in a dehumidifier for us. They were conscientious. The salesman tried to get what we needed, and the installers did a good job. They had to correct one little thing, but I think it was fine. It was my first time using them, and I would definitely recommend them and use them again. I would give them an A rating.”

“They waterproofed my home. It was a very difficult problem, and they followed through to the end. There was an issue with the repairs, but they fixed the thing I had an issue with. I would recommend them to anyone in the market for a waterproofer. I'd give Aquaguard an A.”

“I had a good experience with Aquaguard. They did a good job. They did the drainpipes on the outside of the house. We did have an issue with one of the drainpipes on the side, and they had to come back out and move it, but they handled it appropriately. They get an A grade.”

“I ended up going with Aquaguard. They fixed a rather sizeable leak in our basement, and we are most pleased. We liked their people, and they were very clean and efficient. They're an A.”

“They do what they say they will do, and they do it quickly and professionally. We had the front porch jacked up and the basement waterproofed. I'd absolutely recommend them. They earned an A.”

“They did waterproofing work for me in our crawl space. They did the work a long time ago, but we have them come out and do an inspection every year to make sure the pumps and the battery are OK. I would definitely recommend them—they were a godsend to us. I'd give them an A, no question about it.”

“I believe Aquaguard really went the extra mile to take care of the water in my basement. I had been working on the problem for many years. They were great; they went above and beyond to fix it. I can't say enough good things about them. I can actually leave my house and not worry about water in the basement. I would give them a ten-star rating—an A+++.”

“Aquaguard did a super job. The basement had always leaked because I think my house was built on a spring, so they dug around the foundation and put in drain pipes and a sump pump. I'm well pleased. They earned an A+.”

“I had waterproofing done when I built the house. It was awesome, and I haven't had a problem since. They filled the cracks in the basement. They did a grade-A job.”

“Aquaguard did excellent work, and they sent a great crew.”

“They came when they said they would, and they did the work in less time than they warned me it could take. They installed a drain because water was seeping into the basement through a foundation wall. They installed a drain, a sump pump, and a high-powered dehumidifier in the basement. The house is fine now—there has been no more water visible. I haven't sat in the basement and watched to see if the sump pump fires, but there is no water, which is the whole point. The smell of the humidity in the basement is gone, and the humidity is solid at 45 percent. It's been fine—it's been everything they promised, so I would give them an A.”

“Aquaguard did a terrific job. We wanted our basement wrapped, and we had waterproofing done. We have the old dugout type of basement—1925 to 1935 vintage—and Aquaguard has this kind of Kevlar-based wrap that they do. They also put a vapor system in, as well as a commercial-grade dehumidifier. They reduce the moisture in there. Basically, it increased our storage space. We weren't putting stuff on the dugout area because it was so gross—our basement floor was a maze of crap. Aquaguard has enabled us to get everything off the floor, and now it is wide open. It is a pleasure when you go down there. We are very pleased with the job they did. They earned an A.”

“I used Aquaguard, and they did a great job, a really good job—they're an A+. They do waterproofing. I didn't have to have them come back out to fix or change anything. The biggest thing for me is workers showing up on time. I think they should call you and let you know, and then they should do the job without you having to call them back. Aquaguard did all that.”

“They did a really nice job, and they followed up on what they said they would do. They did a good job, they kept the site clean, and they got finished when they said they would. It was foundation waterproofing. I went with the company because I was just familiar with their name. I would give them an A.”

“I had a little leak in the basement, so I had Aquaguard come out. There was water in the basement. They were here on time, and they got the job done. It doesn't seem to leak anymore. They put like a trench in next to the wall, so if water comes in, it goes into this trench and then out the drain. We used the company about ten years ago, too. There are only like one or two people who do that type of work, I think. I would use them again—they're an A.”

“They came and did what they said they were going to do, and they left when they said they would leave. They put a water collection system in a crawlspace, along with a sump pump. I liked the customer service that they had to offer, and they did A-level work.”

“Aquaguard did our basement waterproofing. They're a big company, and they do good work. They're good—they're positive. They waterproofed the basement on the one side that was leaking, and they earned an A.”

“Aquaguard basically waterproofed my whole basement—they put up the sheeting against the cinderblock, the trench thing, and all that. I found out about them from the Best Pick Reports book. I would rate them as an A.”

“I ended up using Aquaguard, and they did a great job. Everything went well, and I feel better now when it rains because they waterproofed my basement. They fixed it in a timely manner, and they were very professional. I am pleased with the results. They were in the Best Pick Reports book, and I think I would grade them an A.”

“They did some repairs for me, and everything went according to what they told us. Everything is working well. They cleaned up after themselves, too, so everything was fine. They had to dig a trench around the inside of the basement along two walls—a short wall and a long wall—and then they put in piping and gravel. They cemented it back in, put a drain outside, and put waterproofing material on about three or four feet of the wall. The customer service was good, overall. If someone were to ask me about the work, I would say that they should use Aquaguard. Their grade is an A to me.”

“I looked up several places that do garage encapsulation because I had a dirt crawlspace. I had Aquaguard come, and I thought they were great. Basically, what they did was actually encapsulate my crawlspace; it's like a complete barrier. They leveled out the dirt in the crawlspace, they put French drains all the way around, and then they basically turned it into a clean space. They call it a clean space. They were very good, and I'd give them an A. I think that they came in and did the work quickly, and they explained everything. They came on time, when they said they would, and I think that's the biggest thing. I come from the Northeast. I've been down here for 20 years, but when I moved down here, the whole concept of calling a service that doesn't send anybody out—even if it's a two-, three-, or four-hour window—was like alien to me. Nobody I've ever gotten out of Best Pick Reports has ever given me that experience.”

“Aquaguard extended our pump system into our utility room. We called them because they had done the system that was already there when we bought the house. The customer service was satisfactory. I would recommend the company to a neighbor, and I would give them an A rating.”

“They fixed some drains because we were having flooding problems in our crawlspace, and they did a nice job with it. We got great service from them, so I would recommend them to a neighbor. I heard about the company through word of mouth, and I'd give them an A.”

“They tore up my basement and put in a drainage system for rainwater so that the basement wouldn't flood. There had been flooding in the basement, and they were recommended by a coworker. Overall, their customer service was satisfactory. Aquaguard is an A.”

“They basically came in on time and did the job like they said they would. We haven't had any problems. The job involved a link in a finger joint in the basement, but everything is taken care of and up to par. The overall customer service was good. We would recommend them to a neighbor. They deserve an A.”

“It has been so far, so good with the work—they fixed two leaks that I had in my basement. Overall, the customer service was good. I would recommend the company, I would rate them as an A.”