Property Damage Restoration Services of Texas
3rd year as a Best Pick
certified company
A
rated
Based on 181 reviews
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3rd year as a Best Pick Call
"At Property Damage Restoration, we are a family, so we understand the importance of honesty, integrity, and compromise. Our number one goal is to satisfy every client. We honor our reputation with extensive experience and continued training to ensure all clients, residential and commercial, receive only the best."

Gerald Alldredge | President
Company Information
Services Offered
Property Damage Restoration Services of Texas provides 24/7 emergency water damage restoration services for residential and commercial customers, including moisture testing, thermal imaging, water extraction, drying, deodorization, microbial growth prevention, and cleaning.
Warranty
The company offers a two-year warranty.
Company History
The local, family-owned-and-operated company was founded in 1993.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston, The Heights/Midtown
A selection of 181 homeowner reviews:
“Everything was great. There was a flood and water damage, and they replaced the ceiling. I would give them an A, and I would use Property Damage Restoration again.”
“They were very professional. They came in, did an evaluation, and performed water damage restoration. It was very good. I'd rate them as an A+. I would recommend them in a heartbeat.”
“They deserve an A. They ripped out my carpets, cut out Sheetrock, and took out some built-in cabinets and tile. They put up blower fans and heaters. It was all water damage work. The guys were really polite, and they explained everything that was going to happen. They were very gracious. I've already recommended this company.”
“Their quality of work and customer service were good. They did water damage work. I'd give them an A.”
“I had water damage. I give them an A+.”
“I'd say they get an A+. They were performing water damage restoration.”
“I had water damage. They get an A+ from me.”
“I had water damage. They get an A+.”
“I had them out for water damage restoration. They get an A+. They were very good.”
“They came out to do water damage restoration. I'd say they get an A+. I would definitely recommend them.”
“It was water damage restoration. They deserve an A.”
“They worked on water damage. I give them an A-.”
“They did water damage work. I give them an A. They were responsive.”
“They were fixing water damage. They deserve an A.”
“They helped me with water damage. I would give them an A.”
“They're really good at answering questions, and they problem solve extremely well. They were cleaning up after a water leak, and they came in with all the machines to dry everything out, clean up, and take out the damage behind them. They were top of the best.”
“I loved the gentleman who came in. He explained everything thoroughly to me. He told me exactly what was happening and what was going to happen. He explained all of the machinery that was coming into the house. He did everything quickly in that day. They were here in about an hour and a half. He was explaining everything, their equipment was set up, and they took care of business. They even worked with my insurance for me—they helped me through that process. I would give them an A+ all the way.”
“They did the job as quickly as possible. They showed up when they said they were going to show up. They had a supervisor that came out and checked things over to make sure we were happy—all those things. We had some water damage in three major areas in our home, and they had to dry it all out, fix some drywall, and do some painting. I would rate them an A. They were good. I was happy with them.”
“They came in and got to work on drying the flood we had in the bathroom. They flattened our floor down so it got dry. We had a small leak, but that small leak came for a week. We had a faucet put in by a plumber, and they used the old supply lines, so the supply lines started leaking after we had gone to the lake for a week, and it leaked all the week we were gone. The bathroom floors, the padding of the rug, and the hardwood floors were soaked. They dried that out and put the hallway floor down flat. They dried down to the subfloor and the tile, so it had to be ripped out. We're having the whole bathroom redone. It needed to be redone anyway, but we weren't expecting to do that quite as soon. I would rate them high. I'd give them an A. They did have the drying machine for about a week, but they dried things out, so they did what they needed to do.”
“It's been a long time. I'm satisfied with the work that they did. It was excellent work—no complaints.”
“I was satisfied with the work Property Damage Restoration did. It was excellent. I have no complaints.”
“The team that came in did the drying and took out all the wet wood. They did an excellent job. They ran these seven industrial-sized fans for three days until they were certain that it was dried based on testing done by a handheld machine. The carpenters will come in next. They have done a very fine, conscientious job. They're meticulous in their work, and they clean up every day. They just couldn't have been more confident. When they came to pick up an Oriental rug that got soaking wet, I let them take a look around to see if the places that got wet were dry. They were referred to me by the property manager. For the drying team, I would give them an A. They did an absolutely expert job.”
“They were very responsible. They were clean. They did an excellent job. We had some water damage in the attic. They brought some fans to dry all the water. They left the treatment for three nights and days. It looks pretty nice. I would say they're an A for excellent.”
“I had Property Damage Restoration come last year. They were fine. I had a shower pan leak, and the leak had gone through and caused a lot of damage to my home, master bathroom, and master bedroom. They came in to dry everything out so it didn't cause more damage. I'd say they were really close to the highest grade?—an A- is fine.”
“They replaced walls, ceilings, and a new wood floor. They were recommended to me. I would give them an A+.”
“It was a great experience. I felt like the people here helping us got here quickly, they knew exactly what to do, they were efficient, they were very knowledgeable, and they were a pleasure to deal with. It was a toilet that overflowed and flooded the house. Our plumber recommended them. I haven't had any reason to call them back for anything. I would give them an A+ rating.”
“They actually cleaned up everything. They were very informative, and they knew the process step by step. Everything they said they would do, they did. They were going to dry up the ceiling and pull up any damaged areas. I found out about them through my plumber. I feel like they would get an A+ grade.”
“They were able to save my antique Persian rug. They restored it back. It turned out good. I called another company, and they referred me to Property Damage Restoration. I haven't had to call them back for anything. I feel like they deserve an A+.”
“They did a good job on the restoration. It worked out pretty good. They just did a thorough job as far as taking care of it. It was all cleaned up, so they did well. There was a kitchen and bathroom water leak that damaged wood in the cabinets and the shower. They took those out, cleaned it up, and dried it out. They'd be an A.”
“I'm good. It's all done—all put back together. I like that it's done and I don't have to mess with it anymore. We had a hot water valve on an upstairs sink rupture, and it had to be replaced. Before it was replaced, it did a lot of damage. It leaked through the floor down to the lower bedrooms and three closets. I'd rate them an A.”
“The product is good. It looks pretty much like it's held up, they always came when they were supposed to come, and they finished in a timely fashion. The work was redoing our shower and drying out the area that'd had the mold in it. I'd give them an A.”
“They did some work for me. They did a really good job about removing everything that was damaged with the water, so they did a good job. I haven't actually paid them yet, though; that was kind of strange—they never contacted me about payment. I had a leak in the kitchen, and the water went underneath my tile and traveled through my hardwood floors. The water cut through the sheetrock, so they went in and removed all the sheetrock and the hardwood floors, brought some dehumidifiers, and treated for mold. They had fans blowing there because it just helped me make sure that everything dried properly. I would give them an A.”
“They did some work for me. They came out as quickly as they could get out here after I filed the claim. They did everything they had to do, and they were very responsive. They were very quick, fast, and professional. I had a water leak from my air conditioning, so the water was dripping in an air conditioning closet. It was not visible. I didn't know that it was leaking, and when the water accumulated on the slab of my floor, it started spreading underneath my wooden floors, so they had to come and pull up all my floors, dry up all the water damage, and take out all the damaged flooring. I would say they're an A. They set up all the equipment, came to check the equipment every day, and took measurements of the moisture levels. It was a great job that they did.”
“I liked, at the beginning, how the guy came in and explained everything so that I came to understand about the procedures and what was the next step and everything. They had to cut the bad part of the roof out, and on the side at the bottom, they put holes. That's all, I think, pretty much. I'd rate them an A—no issues.”
“They did the job in a timely manner, they cleaned up after themselves, and they did a good job. We had a leaking water heater in the attic, and they replaced a ceiling in the bedroom. I'd give them an A.”
“I wasn't there when they were doing it, but my wife said they were fast, were friendly, and seemed like they did a pretty good job of cleaning everything up. We had a water pipe that burst over the kitchen. They came in; cleaned the mess up; and dried the cabinets, the wall a little bit, and the floors. In this case, I would have to give them an A.”
“It's been a number of months. They came quickly. We were very pleased with them. They were timely. They took care of everything. It was all good. We had sewage that backed up into our house, so they had to rip out the flooring, tear up the walls, repaint the walls they had to tear out, and do the water removal and all that. I'd rate them A.”
“I'd give them an A.”
“They were timely. They were always available as far as contacting them. They were pleasant to deal with. I had water damage from a tub overflowing, so they pulled the carpet, used a ventilating system through the walls from the third floor to the second floor, and had it running for about three days and came every day to check on it. I'd give them an A for excellent work.”
“I think they assisted drying out the house. We had a small water leak in April; that's when we used them. They were timely and polite. The equipment they used was good. They did everything they were supposed to, on schedule. It was pretty minor. What they did was remove the sheetrock that had been damaged. They did that fine. The main thing they did was the aeration, when they installed the fans and all those other things. They go around and take measures, and then they find out where you need to dry out, and they find out when it's properly dried. That's mainly what they did. Then, they removed the sheetrock that was damaged. I'd give them an A.”
“They just did what they were supposed to do. They had to come in and set up these dryers. I had floor damage due to a water leak. They get an A.”
“They did very good work for me. They were very prompt and efficient. They remediated water in my bedroom and bathroom. I would grade them A.”
“I liked that they were quick. I had a water leak, and part of my ceiling came in. I think they're an A.”
“They were timely. They were all really nice and very easy to work with. There weren't really any surprises. They always let me know what was going on. If I had any questions, I felt really comfortable talking to them. We had a leak from our water heater, and so they had to take out a bunch of sheetrock and insulation, get everything all dried out, and then put the sheetrock and everything back up. I'd rate them an A.”
“They were efficient, they were friendly, they kept their promises, and the people were very nice and easy to work with. They did water damage and windows. I'd give them an A rating.”
“I had no complaints.”
“I liked their quick response. They cleaned up after themselves, and they recommended other people when we asked them, although it wasn't required. We had water damage from leaking pipes. It was basically one room. A rat ate through the pipe. We picked them because we'd used them before when a hurricane came through. I'd give them an A.”
“They came out quick and did a good job. They just did some work.”
“It took a long time, but it got solved. They had to restore kitchen floors and walls on the first floor. It was a really big job. They were responsive. I would recommend them. I'd give them an A.”
“They were great. Whoever came out, they were great. They explained everything. They were quick. They came to check up on everything. It was water damage. I had my home warranty people come to check out a plumbing issue, and they told me it wasn't a plumbing issue; it was a water issue, Property Damage Restoration was recommended by the plumber. I would definitely recommend the company myself to family and friends. I would give them an A.”
“I had a leak, and the wall got damaged in my house. I think they were the ones that came out and repaired it, but they hired other people to do it. They replaced a wall, painted the wall, and did the carpet. I think the people who fixed my leak recommended them—or it may have been the insurance company that sent them out. I'd give them an A.”
“They kept communication lines open very well, and they were very quick with their work. I had some water damage from a broken water heater, so they had to come in, tear up the walls, and bring up the flooring. It was quite a mess. They were recommended to me through my plumber. I would probably give them an A.”
“I liked that they were out here on time, and they did good work.”
“They did what they were going to do. They get an A.”
“Property Damage Restoration was wonderful. The person who came out was very smart and extremely calming, and he went above and beyond. I had a severe roof leak in a bedroom that I had shut off. Water had poured out of the ceiling, and I didn't know it. They jumped right on it, and all of the employees were polite. I had a very good experience. They're an A+ company.”
“I had an excellent experience with Property Damage Restoration. They were courteous, competent, and on time, and they cleaned up every day when they left. They did an outstanding job. Sewer pipes burst under the foundation, and the water came up through my hardwood floors and did a lot of damage. Unequivocally, I'd give them an A.”
“They were absolutely awesome. My hot water heater broke, and they did such a great job. I'm grateful. They get an A+ from me.”
“They replaced everything that needed to be replaced. They were helpful about choosing the right carpet, tile, and wall. I wanted them to make a few changes here and there within the budget, and they were willing to work with me and accommodate the things that I wanted done. They packed everything, and they hired the best companies to take care of other things. The grand piano, for example, required a specialized service—a storage company, a moving company, and a packaging company—and they hired the right people. They were all very professional. They were thorough and pretty efficient, and everything was done in the right time. Everything worked out well. Usually, I wait about a month to see if there are any problems that come up, but overall, it was pretty good. I consulted one other company, but it didn't really meet the things that I wanted. I talked to the insurance representative, and they recommended Property Damage Restoration. I highly recommend them. My experience could be graded as an A.”
“They did a great job restoring my house. They did painting and flooring, and they repaired Sheetrock damage. They were recommended, and they were wonderful—A+. They needed one more staff member, but other than that, they did great; I didn't complain about anything that they did.”
“Property Damage Restoration was wonderful. We had leaks where we had to replace all the plumbing in our house, so they cleaned up a lot of water. They had one gentleman who was like a liaison between us and the company, and he just kept things rolling and got things done. They actually went to bat for us with our insurance company to pay for the damage. They talked the insurance company into paying for more of it than they originally would have, so we were pretty pleased. A+.”
“We had a leak in between the walls. It was a pinhole in a pipe in the wall where the water comes into the toilet upstairs. Obviously, it had been leaking for a while because by the time we discovered it, it had done a lot of damage. It was in the upstairs bathroom, but it ended up affecting four rooms—the upstairs bathroom, the upstairs bedroom, the living room, and the washroom. We had to have part of the ceiling and the walls replaced, and they had to dry it out because it was pretty wet. We called a plumber when we discovered the leak, and he recommended Property Damage Restoration to us. We called them, and they took care of everything. The lady we worked with was very good. She explained the process and what would come next, and she scheduled everything, which made it convenient for us. During that time period, we had a death in the family, too, so she worked the schedule around to accommodate us. We really appreciated that. They are definitely an A+ company.”
“They removed the filling in the garage and dried the area that had gotten wet. Their professionalism and care really stood out. I chose them because they were recommended by someone. I'd give them an A+.”
“They dried our floors and pulled them up. They may have done drywall, too. We had a good experience. The gentlemen who were working on our home were very good. Someone gave us their number, and they came fast. They should get an A+ grade.”
“We had a water leak, and I had to get a plumber in to fix it. Then, Property Damage Restoration dried it up with their machine. Our plumber suggested them, and they did exactly what they were supposed to do. They did A-level work.”
“They did a full repair. We had a leak, so they came out, assessed it, and dried it. They took down drywall, and then they repaired all of the areas that had damage. There was very timely communication through all stages of the repair and even the drying aspects as well, so that worked really well. We called them because we had worked with them in the past through a very similar type of issue. We'd had a good experience, and that definitely drove us to select them again. They deserve an A, for sure.”
“I would give Property Damage Restoration Services of Texas an A rating.”
“There was water damage, so they came and did the restoration for that. They came on time, and they did the work that they were supposed to do. There were a couple of companies that came in—as soon as you call a plumber, they probably have someone on the inside. These guys were the most professional in the way they conducted themselves. It was a fly-by-night operation, so I gave it to them. I'd give them an A.”
“We had some water damage, and Property Damage Restoration helped us out. They helped dry it and get in contact with people to do the repair. They were very responsive and on top of things. They get an A.”
“We had a leak in the ceiling, so they dried out our floors and walls in that room. They were easy to communicate with. They told us how long they were going to be there, and I feel like they came very quickly as well. I think they were recommended to me. We needed something immediately, and they were able to come out that day to help, so I went with them. They earned an A.”
“Property Damage Restoration worked on the second and third floors in my bathroom, bedroom, and kitchen. They were responsive, they explained everything to me really well. They had the fans to air out my house right away. I'd use them again, and I'd give them an A—they were good.”
“They did water damage restoration and rebuilt a vanity. They had really good workmen; they sent good carpenters and painters. I'd recommend them with an A grade.”
“Property Damage Restoration was very fast getting here to start the water restoration, and they did a good job on time.”
“They did the floor, painting, and kitchen cabinets—a complete downstairs remodel—and they did all the drying services after the water leak. They were easy to work with, friendly, and courteous. I really liked their professionalism, their willingness to work with us on our time line, and how they handled all the insurance—I didn't have to do any of that. I'd definitely rate them as an A.”
“Property Damage Restoration fixed our wood in the floor in the dining room and the bottom of the walls. Everything went well.”
“They went ahead with both the cleanup and drying out the water. Then, they removed the mildew and did a rebuild. First of all, their promptness and professionalism stood out to me. As soon as we gave them a call, they were out here within hours. We chose them because of a referral. I would give them an A. We had no issues, and they did a great job.”
“I had some water damage, and Property Damage Restoration moved and dried everything. They did exactly what they said they were going to do. They were quite informative about everything and showed up on time for the appointment they made. A plumber referred them. I say they get an A.”
“I had water damage from a leak where a pipe somehow came loose from the water heater. It was quite a bit of water, and it leaked down between the walls and also dripped into the carpet. It was a mess, but when they finished, it was just fine. They were very polite, very good workers, and they came right out. They cleaned up the site very well. I'm very satisfied—it was A-level service.”
“I had the water leaking from the second to first floor, so they restored a couple of square feet of ceiling. They were corrective and attentive, and I think it was really good. My plumber told me about them. I'd rate them as an A.”
“Property Damage Restoration Services of Texas was great.”
“The Property Damage Restoration guy helped us find one of the leaks in our house. The plumber had a hard time finding where it was coming from, and so did we. They repaired the leak, so he helped us out greatly. We actually had two leaks. One was coming from the garbage disposal, which had been cracked, and which we did not know about. The other leak was behind the refrigerator, and that's the one he patched. The customer service was good, and they were out almost immediately. The plumber recommended them, and I would use them again. They get an A from us.”
“They were great to work with. They answered my call on a Saturday and came out and set up equipment on Sunday in order to minimize our mold growth. They were very flexible when scheduling inspection times, and all the guys were very professional. I felt very comfortable with them coming to my house, and their restoration did a great job. Their estimators were easy to work with, and my house looks great. I was referred to them through a plumbing company, and it really worked out. I would definitely give them an A.”
“We had an upstairs leak, so they had to open up a ceiling, remove the baseboard, and set dryers up on the wall on the second story through the downstairs. They also had to dry out some of the upstairs bathroom. They were very professional. I liked that they seemed to know what they were doing, and I think they were very through about drying out the wall. I believe the plumber I use recommended them. I'd grade them as an A.”
“We had a waterfall come through our bedroom ceiling, and they got rid of all of the wet, damaged drywall and carpet and set up dryers. They were just quick. They were really prompt getting here, and they helped me out with the next steps. This was our first time owning an older home. I hadn't ever had to have this many repairs, deal with plumbers, or things like that, so they helped me through the process. Their work was an A.”
“I had a water leak, so they dried my house. There were no problems at all; they did what they were supposed to do. They came back, and they were very thorough. I'd give them an A.”
“I had a flood in my bathroom, and Property Damage Restoration got the water out. They did a really good job—they made a horrible situation not so horrible. I liked that they came right away. They get an A in my book.”
“We had a leak, and they dried it out with these air movers. They had the movers in here for about three days, and then they came. They drilled holes and dried out the walls. They made sure that the space in between the walls where the water ran was dry so that it wouldn't get mold. They did a good job.”
“I had a leak in the upstairs bathroom that came down and damaged some things on the bottom floor. They were efficient, and they did what they said they were going to do. There were no issues with the work. I would give them an A.”
“Property Damage Restoration took care of some water damage. I liked that they were very prompt and got out there quickly. They were able to deal with my insurance company and not charge me—it was great. I chose them because I called my insurance company, and they recommended them. I'd rate them as an A.”
“There was a flood, and Property Damage Restoration cleaned out all the water and repaired the damage. The warranty company chose them, and everything was fine. They did what they said they were going to do. They get an A from me.”
“They removed some water that had overflowed from a sink and then dried everything out. They also did some of the repair work. They were effective, cordial, and very professional, and they did the job. I chose them because a family member recommended I call them. I'd give them an A, and I would use them again, but hopefully, I won't have to.”
“We had an air conditioner drain leak, so Property Damage Restoration replaced a couple of ceilings and some walls and did some floor restoration. They finished up nicely. My air conditioning people selected the company because they were responsible for the damage. Their work was an A.”
“Property Damage Restoration was awesome with us. We love them. They dried our house out, and they helped us a lot. We loved everything they did and how they worked with us. We'd give them an A+.”
“Property Damage Restoration was great. I had a water leak, and they dried the wood. They remedied the problem pretty quickly, and the people were extremely nice and polite. They were always on time and made a stressful situation not so stressful. They deserve an A+.”
“I've used them twice, and they've done a terrific job. They repaired water damage on drywall and a ceiling. They're very prompt and very professional. If I ever need restoration services again, they're going to be the first people I call. I would give them an A for sure.”
“They were great people—their personalities were wonderful—and they did a great job. The water heater had busted in front of our bedroom and came through our bedroom ceiling into a closet, and they got all the carpet up for us and dried everything out. They were exceptional—A+.”
“Our experience with them was very good. Property Damage Restoration was lovely to do business with. They're nice people—a nice group. I like them. I like the whole deal. They arrived when the house was leaking badly from a broken water heater, and they got the water stopped. They set up a drying system, they dried the house out, and they tore out all the ruined stuff. Really, a major portion of our house was damaged, and they fixed the whole thing and put it back the way it was. I did not know about them prior to this incident, but our plumber called them in. I'd give them an A+.”
“Property Damage Restoration did a good job. I'd give them an A+. They were excellent.”
“It's a very nice company. This is the second time I've had a leak that they've fixed, and I've been very happy. They're good; in fact, they're perfect.”
“Property Damage Restoration came out quickly; it was just a very fast experience. They set up a bunch of fans, cut out the damaged part of the wall, and that was about it. I think they were recommended by my plumber. I'd give them an A+. I had no complaints.”
“The insurance company said we needed to choose somebody to repair our water damage, so we went with Property Damage Restoration. They were professional and very friendly. They came out and did their jobs. They earned an A+.”