PuroClean Restoration Specialists
12th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

PuroClean Restoration Specialists has received 5 out of 5 stars based on 58 customer surveys conducted through Our Research Partners.
5
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12th year as a Best Pick Call
"PuroClean is an award-winning, family-owned emergency services company. We help our clients overcome the setbacks caused by water, smoke, fire, and storm damage. Our team is background checked, uniformed, and certified. We will treat your home as if it were our own and do whatever it takes to restore your property and peace of mind."

Jim Bauer | Owner
Company Information
Services Offered
PuroClean is a general contractor offering flood, fire, smoke, and water mitigation; structural drying; deodorization for fire and smoke damage; and reconstruction services. PuroClean provides immediate response 24/7 for property damage emergencies.
Services Not Offered
PuroClean does not offer mold assessment, mold testing, or mold remediation, and does not offer furniture restoration, asbestos abatement, or carpet cleaning that is independent of damage mitigation.
Warranty
The company offers a one-year guarantee on work, provided the owner of the property takes the necessary steps to prevent damage from reoccurring.
Company History
PuroClean was started in 2009.
Distinctions
The company joined PuroClean's President's Circle in 2017 and is a member of the PuroClean Certified Priority Response (CPR) Storm Team. Jim Bauer holds several IICRC certifications, including applied structural drying and water damage restoration.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
5405 Northshore Drive
Frisco, TX 75034
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

PuroClean Restoration Specialists has received 5 out of 5 stars based on 58 customer surveys conducted through Our Research Partners.
5
57
4
1
3
0
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/02/2022

No review comments provided

Review by
04/28/2022

No review comments provided

Review by
04/27/2022

“The Frisco PuroClean Restoration team is amazing - so professional, knowledgeable, courteous, compassionate and incredible in their clean up!!”

Review by
04/12/2022

“We had a hot water leak inside a bathroom wall. After the plumber took care of the leak, we had Puro Clean out to do extensive restoration work in the bathroom, adjoining closet, and attic directly above. Puro Clean technicians removed water-soaked drywall, insulation, bath tile, plywood, and other materials over a nine-day period. During the entire time, they had the area secured in plastic sheeting and used negative pressure to prevent the mold spores from spreading elsewhere in our house. The techs were appropriately dressed and masked and wore covers over their shoes. They also laid butcher paper and taped it down from the front door to the work area. We were very impressed with their professionalism during the entire project.”

Review by
04/05/2022

No review comments provided

Review by
04/04/2022

“Excellent service, excellent follow up, and excellent professionalism.”

Review by
03/28/2022

No review comments provided

Review by
12/12/2021

No review comments provided

Review by
12/07/2021

“The guy that came out was very professional and honest. He walked me through the process before the work even began.”

Review by
10/05/2021

“I wouldn't use any other company. They were phenomenal.”

Review by
09/13/2021

No review comments provided

Review by
09/13/2021

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Review by
09/08/2021

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Review by
09/08/2021

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Review by
09/08/2021

“PuroClean got the job done. They were very professional and their customer service was great as well.”

Review by
02/16/2021

“I like PuroClean, they do great work!”

Review by
02/11/2021

“PuroClean sends a representative with amazing promptness. The representative does the work and checks on the progress regularly.”

Review by
02/01/2021

“PuroClean Restoration Specialists of Frisco responded quickly after my house flooded. The company's work met my expectations.”

Review by
01/29/2021

No review comments provided

Review by
01/29/2021

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Review by
01/27/2021

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Review by
01/27/2021

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Review by
01/05/2021

“They delivered on everything that they said they would. It was an amazing experience, in a really horrendous situation. They were great at taking care of things.”

Review by
01/05/2021

“PuroClean Restoration Specialists of Frisco did an awesome job for our damaged property. They did everything as expected and better. No complaint.”

Review by
01/05/2021

“They were quick and my need was urgent. They really came quickly and took care of it. It was the best thing I experienced with Puroclean.”

Review by
01/05/2021

No review comments provided

Review by
12/30/2020

“They were very professional and explained the issue very well. We worked with Ryan Boomer. We had a pipe burst which caused a flood on the second story. They were so great throughout the wreck of a process!”

Review by
12/30/2020

“The work they did was great and they were always on time, above the standard and our expectations.”

Review by
12/28/2020

“They were incredibly responsive and highly professional. We are very satisfied with their services as they were neat and did wonderful work.”

Review by
12/08/2020

No review comments provided

Review by
12/07/2020

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Review by
12/07/2020

“Great service and great people”

Review by
12/07/2020

“They responded very quickly. They provided a good explanation of their services and were very helpful and knowledgeable.”

Review by
12/04/2020

“PuroClean Restoration Specialists of Frisco was very friendly and helpful!”

Review by
12/04/2020

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Review by
12/02/2020

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Review by
12/01/2020

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Review by
12/01/2020

“PuroClean is above and beyond professional in every respect, everyone who did work and every work were all avove and beyond expectations. I HIGHLY recommend them!”

Review by
10/14/2019

No review comments provided

Review by
07/18/2019

“They were at my home within the hour after my flood. They were very professional and kept me well informed.”

Review by
07/15/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
04/25/2019

“PuroClean was able to describe what was going to happen throughout the process and walk me through it so that I could get the best service possible.”

Review by
04/18/2019

“A very respectable group of men. They responded very quickly. They made and met their appointment times. They addressed my questions and concerns very quickly and informatively. I was treated respectfully and never felt intimidated by asking many questions about what they were doing. They cleaned up everything they had to expose to get their job completed. They even dealt directly with the insurance company.”

Review by
04/15/2019

No review comments provided

Review by
03/23/2019

No review comments provided

Review by
03/11/2019

“PuroClean Restoration Specialists were timely and the quality of work and materials were great.”

Review by
03/04/2019

No review comments provided

Review by
02/22/2019

“Brian was very helpful. I would recommend anyone toPuroClean Restoration Specialists.”

Review by
02/22/2019

“PuroClean Restoration Specialists did a great job on everything.”

Review by
02/11/2019

No review comments provided

Review by
01/22/2019

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Review by
01/21/2019

“They were professional and courteous.”

Review by
01/19/2019

No review comments provided

Review by
01/18/2019

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Review by
01/18/2019

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Review by
01/18/2019

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Review by
01/18/2019

“PuroClean Restoration Specialists was fast, professional, and did complete work. No issues whatsoever.”

Review by
07/18/2018

No review comments provided

Review by
07/17/2018

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Review by
07/16/2018

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Review by
07/16/2018

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Review by
07/10/2018

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Review by
07/10/2018

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Review by
06/25/2018

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Review by
06/21/2018

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Review by
06/13/2018

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06/13/2018

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Review by
06/12/2018

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Review by
06/11/2018

No review comments provided

Review by
06/11/2018

No review comments provided

Review by
06/11/2018

No review comments provided

Review by
06/09/2018

No review comments provided

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