Restoration Xpress
1st year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Restoration Xpress has received 4.9 out of 5 stars based on 55 customer surveys.
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1st year as a Best Pick Call
"Restoration Xpress believes in teamwork, affordability, communication, and quality of work that will exceed client expectations. We take pride in providing high-quality service using the latest technology to obtain the best results. We handle each job with delicacy, pride, and professionalism for Better Results, Hassle Free."

Charles Bitton | President & CEO
Company Information
Services Offered
Restoration Xpress offers water damage mitigation, water removal, mold remediation, fire damage remediation, decontamination, structural drying, and reconstruction services to residential and commercial customers. The company provides free estimates and 24/7 emergency service.
Warranty
Restoration Xpress offers a 100 percent customer satisfaction guarantee.
Company History
The local company was established in 2010.
Distinctions
Restoration Xpress is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Licenses
MRSR2670
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Restoration Xpress has received 4.9 out of 5 stars based on 55 customer surveys.
5
51
4
3
3
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Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
03/13/2018

“They provided heating and the fans for a flood that we had in our home. They responded to all of our questions, they were prompt to arrive to the incident, and they were very clean and picked up. They had to make holes in our ceiling and stuff, and they were clean about it. They didn't make more of a mess, pretty much. I'd give them an A+. I would highly recommend them.”

Review by
03/13/2018

“They're very nice. They did restoration, drying. He was very neat and he's a very nice person. He's a gentleman. Isaac, I can give him an A. I have recommended them to my neighbor. I have referred him to a couple of people, actually. He's very good. I like to keep people who do a good job—what they did for me was fine.”

Review by
03/13/2018

“I had water damage. Everything they said they'd do, they did. Very professional. I had more than a happy experience with them. Everything was very good. I have no complaints whatsoever. I'd give them an A+. I would recommend them with no hesitation.”

Review by
03/13/2018

“I had water damage in one of my apartments, and they came and dried everything. Their work is very clean, they come on time. Very neat. All the paperwork is on time. Very professional company. I'd give them an A+.”

Review by
03/13/2018

“I liked everything the company was doing. I liked their professionalism. No problem as far as everything's concerned. Professionalism in general. I'd give them an A+.”

Review by
03/13/2018

“They did water mitigation after a hurricane. They were quick, they were easy, they were in, they were out, they did what they needed to do. I'd give them an A grade.”

Review by
03/13/2018

“They repaired some drywall that got wet from an A/C leak. They were professional and they got the work done quickly. I'd give them an A rating.”

Review by
03/05/2018

“They were good. It was water damage. They brought in the fans and dried out my ceiling. I thought they were knowledgeable and helpful and answered my questions, so it was all good. I'd rate them as an A.”

Review by
03/05/2018

“It was good. I had a good experience with them. They did water damage restoration for me. The customer service was excellent. I had good communication with them. I'd give them an A+ rating, excellent.”

Review by
03/05/2018

“Wonderful, professional people. I had a flood, and they came and dried everything. Very good experience with them. They’re very polite. They are excellent. They’re definitely an A. ”

Review by
03/05/2018

“Restoration Xpress was amazing. I had a leak, and they brought stuff in. They were so trustworthy and incredible. Very respectful, very clean, and very thorough. They’re an A+. ”

Review by
03/05/2018

“They did restoration for water damage. They came in immediately, did everything that they were supposed to do, and finished the job in a timely manner. I'd grade them as an A.”

Review by
03/05/2018

“They did a very good job. They did the ceiling and tile and painting in the bathroom. It was water damage remediation. They got people to come in and do the job—I was not waiting a long time. I'd give them an A.”

Review by
03/05/2018

“It was amazing. They were very kind to work with. They took care of us. Restoration Xpress was very professional and very knowledgeable. And they worked with my insurance to receive the funds so I was very, very happy. We had a leak from the roof, so one of the rooms and the kitchen had water damage. They came and dried that out. I'd give them an A. They were fantastic.”

Review by
03/05/2018

“They were wonderful. They did mold remediation. They knew what they were doing and they did it fast. They brought in the machines and everything like that. I'd give them an A across the board. I would recommend them.”

Review by
03/05/2018

“They had to send somebody to see that the damage was repaired. It was water damage—the walls, the floor, the ceiling, the whole schmear. They're comfortable to work with and to show them what it was, and they respond accordingly. I'd give them a B.”

Review by
03/05/2018

“They did water restoration. They did the cleanup of the water. They were very quick and they took care of the insurance for me. Came in, knocked out everything that needed to be done. They didn't take out any more than necessary for the damage that was done, so it made it cheaper for me to get everything built back. I'd give them an A+.”

Review by
03/05/2018

“I had a flood in my bathroom, and they did an awesome job. What made it positive was communication, mostly—they answered the phone. And their crews are professional. When you're in a situation like that, you're looking for somebody to be reliable. Especially the manager, they were very professional and again. The fact that they're picking up the phone every given time and for every question says a lot to me. It makes a big difference. I would give them an A+.”

Review by
03/05/2018

“They did water damage work. They were on time and they delivered what they promised. I'd give them an A+.”

Review by
03/05/2018

“We had water damage. They had a fast response. They were very professional. I'd give them an A rating.”

Review by
03/05/2018

“I had a leak in my home, and they came in and fixed it with the blowers. They were just quick and effective. I'd give them an A/A+. They were pretty good.”

Review by
03/05/2018

“They were reliable, communicative, honest, kind, understanding the time was of the essence, resourceful. They went above and beyond the call of duty. I'd give them an A.”

Review by
02/28/2018

“They came out right on time and they answered my calls. It was great. It was raining in our office, so they came out and dried it out. They deserve an A+.”

Review by
02/28/2018

“I had a very positive experience with them. They were fabulous. They deserve an A+, absolutely. I would recommend them to everyone. They were wonderful.”

Review by
02/28/2018

“I liked their customer service and the reliability. They were informative. I'd rate them as an A.”

Review by
02/28/2018

“I liked everything about them. They did water damage remediation. I'd give them an A grade.”

Review by
02/28/2018

“They got rid of all the mold. They deserve an A. I already recommended them.”

Review by
02/28/2018

“The experience was good. I had no problem with them.”

Review by
02/28/2018

“The experience was good. I'd give them an A+.”

Review by
02/28/2018

“I would say it was an A+ experience.”

Review by
02/28/2018

“The experience was great.”

Review by
02/28/2018

“I'd rate them as an A.”

Review by
02/28/2018

No review comments provided

Review by
02/28/2018

“They got rid of the mold in my house, and my children are safe. They removed the stuff that was damaged, and they did the paint thingy to get rid of the mold. I would say they're an A. Arriving, they were great. They took a little time picking up their equipment—that was the only issue I had. Other than that, they were very punctual. They came, they did their job—very good time management. They were very clean. They cleaned up all the mess.”

Review by
02/28/2018

“They've done work for my grandmother. I liked everything from their attentiveness to their timeliness to their diligence—everything top-notch. They came out, they assessed the situation and the damage, and they provided technicians to come out to repair and restore. They were extremely informative and helpful and diligent, and they were actually able to get everything done in a timely manner. I'd give them an A+.”

Review by
02/28/2018

“I've known them for several years. They're just kind people, and I like the way they treat their customers. They're always there when you need them. They have done a lot of work for me this year. They do restoration, when we have a flood. I would say excellent—quadruple A+. There's no number that would equal how highly I think of them and what number I would give them—the sky's the limit for those guys.”

Review by
02/28/2018

“Restoration Xpress was very courteous, very clean work, and did very organized work. It was a big process when they first came and started. It wasn't a one-day process. Throughout the process, they were very neat in their work, as far as covering up existing furniture and things of that nature. Throughout the whole process, it was really good. I'd give them an A+. I would go again with them.”

Review by
02/28/2018

“I wouldn't say the experience was positive but I wouldn't say neutral. It definitely wasn't positive. It was more negative. There were things that could've been handled differently or better or more professionally than they were. I had flooding in my house and they did mold remediation. They fixed my walls, replaced the drywall, stuccoed the wall, and remediated the mold. I'd give them a C-.”

Review by
02/28/2018

“They seemed like they knew what they were doing. They weren't very up front about the billing. They did mold mitigation and they dried up the water from a leak that we had. I'd give them a C. Without the price, I'd give them a B. The fact that they weren't up front about the pricing really left a bad taste in my mouth. They came when they said they'd come, and the work was good.”

Review by
02/28/2018

“They were the best. They were on time, they did everything they were supposed to do, and they’re a serious company. I even left town and let them in my house when I was gone, and they took care of everything. Incredible people. They get an A, they're excellent, they're super. They did water damage restoration work for me.”

Review by
02/28/2018

“I would give them 100%. They did what they said they would do. They said they were coming, they would call to confirm, and then they would show up. And if for some reason they wouldn't be doing it, they would let me know. They put a lockbox on so I didn't have to leave work to go and meet them every time and all of that, so that they would have access without any issues. They were polite, courteous, and respectful. They explained what they were doing before they did it. They explained the risks and treated me like a grown-up. Some companies don't want to explain what they're doing or what could go wrong—they just want your money and treat you as if you're not going to understand. But Restoration Xpress actually explained and just said, 'It's possible to do this, you could try this.' They were very respectful. They started when they said they were going to start. They said, 'We think we can start this particular date. If we can start early, we'll let you know but we're not promising that.' And the date they said is when they started. They answered my phone calls. I always got a call back. In fact, even after they finished the job, I called them, and they were responsive. They're a little expensive but it looks like you're going to have to pay some money to get high-quality work here. If there's any negative, is that I think they're expensive but it was worth the money for me because they had to do more things than they anticipated and they warned me that was a possibility. I had mold, so they did mold restoration. It was not a minor job. They had to rip out the entire bedroom, basically, and part of my master bath and downstairs living area, and they packed everything up. If they didn't think it was damaged or anything was wrong with it, they packed it up and put it in a box and labelled the box. I'd give them an A+.”

Review by
02/28/2018

“They know how to get the job done. And besides that, they got all the equipment necessary, they're very conscientious, and they did a great job. If I'm not mistaken, the two guys are Isaac and Charles. They did typical restoration, cleaning up stuff, putting machines out, and following up. Everything they did was perfect. My clients were happy, I was happy, everybody was happy. Honestly, I'd give them an A+. I've been in business thirty years, and they're probably one of the best restoration companies I've ever used. They've just been great. I would recommend them.”

Review by
02/28/2018

“They did the job, and I didn't have any problems. We had a leak in a wall between two bathrooms that resulted in some mold, and so they primarily did the mold remediation. I'd give them an A+. I didn't have any prior experience with mold, so it was all new to me. While it was going on, there's machines going on and it's noisy and intrusive because there's these fans or vacuums hanging out but I guess that's how it's done. I'm not criticizing the company for doing that. It's just part of the process, I suppose.”

Review by
02/28/2018

“They were very prompt and very professional. They knew their jobs very well and they took care of everything I needed. We had some leaks, so they had to dehumidify the house and dry out some walls. I'd give them an A+.”

Review by
02/28/2018

“I liked everything, the service, whatever they said, they did, and they did a great job, very professional. I got some water in my house after the hurricane, so they came and dry out and pull the things out, the walls, the floors. I'd give them an A+. I'm happy with the job.”

Review by
02/28/2018

“They were fast, efficient, and clean. They did what they said they were going to do, and they did it when they said they were going to do it. The experience was all good. They removed mold. I'd give them an A.”

Review by
02/28/2018

“They did a good job. They were clean, they came right away, they cleaned everything for the repairs that we had to do. They were excellent. I would definitely recommend them.”

Review by
02/28/2018

“They had good customer service, and I liked everything they provided for us. They came back two days back-to-back. They put the blower machine into the walls to blow for two days. They deserve an A.”

Review by
02/28/2018

“Restoration Xpress, Charles and Isaac, they do my mold for me. They're great. They're good at what they do, and that's what I need. They take care of my mold. They're excellent, A+. They do all my work.”

Review by
02/28/2018

“They worked on my mother-in-law's house. They did some work on a property that they sold. I’d rate them an A+. Everything was great.”

Review by
02/28/2018

“They showed up on time and they did what they said they were going to do and got the job done. It was mold. I'd give them an A.”

Review by
02/28/2018

“They were reliable, and the work was professional. We had a leak in our condo, and they remediated it. I'd rate them as an A.”

Review by
02/28/2018

“I wasn't there when they were doing the job. I don't have any more issues, it's completed. I'd give them a B.”

Review by
02/28/2018

“I just like the way they work. They're professional. They did mold removal. I'd give them an A+. The work is not completely done yet. The customer service was good.”

Review by
02/28/2018

“They did the work they were supposed to do and they did it well. They did water restoration and cleanup. They deserve an A+. I am extremely likely to recommend them.”

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