Rapid Recovery Team LLC
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 91 Surveys
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Compiled Score: star star star star star
Rapid Recovery Team LLC has received 5 out of 5 stars (A-rating) based on 91 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"We specialize in water extraction, water dry-out, mold remediation, and mold removal so that when disaster strikes, you can return your property to normal as soon as possible. We take great pride in providing our services, and our priority is 100 percent customer satisfaction. The Rapid Team is always ready!"

Erick Aguilar | President
Company Information
Services Offered
Rapid Recovery Team provides mold remediation, mold inspections, water removal, water damage mitigation, structural drying, and emergency services for residential and commercial customers. Mold testing is completed by a third party.
Services Not Offered
Rapid Recovery Team does not work on air vents, A/C units, pools, crawl spaces, septic tanks, or well pumps and systems or provide odor cleanup that is not fire- or smoke-related.
Warranty
Rapid Recovery Team offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 2015.
Distinctions
Rapid Recovery Team is certified by the IICRC and is a member of the Indoor Air Quality Association. The company is an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Technicians are IICRC-certified.
Licenses
MRSR2371
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lantana, Lake Worth, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We had some insurance adjuster who brought them in; they were awesome. They just were great. They came in when they were called and took care of whatever they were supposed to take care of. They were good. They did water damage restoration. I would grade them an A+. I would absolutely recommend them.”

“I think they were here for the kitchen. There's been water damage twice. I think it was the kitchen sink that had the problem—the plumbing there. As far as I know, the guy was great. They came in, and they pulled everything up—tore out the wood that had soaked up all the water and rotted, and they brought in the drying machines. They did a very, very good job. They get an A+ down the whole list. I'd recommend them.”

“They're fine. I have no issues with them. They're perfect. They were friendly. They were fast. They worked like the average worker. They did their job, they had a break, and they finished everything. They cleaned up behind themselves. Everything's fine. It was a fire. I'd give them an A. They were on time.”

“They did excellent work. I have no complaints, and I'd recommend them.”

“Absolutely excellent; no complaints.”

“They were great. They were neat, very fast, very clean. They did a lot of work while we were gone, which was nice. We had a camera monitoring the room in the house, and they did a great job. They worked on water damage and mold removal; I would grade them an A. I already have recommended them.”

“I did have a good response with them. They did excellent work. I had no complaints. I would recommend them.”

“I think they're really good. They're just very professional. They know what they're doing, and they're good. They do a good job. I was in the build business a long time ago, so I kind of know. I would give Rapid Recovery Team an A+. I would definitely recommend them.”

“They were very prompt. They got everything done, and they followed up to make sure everything got done properly. They got everything in order for me. They pretty much made it effortless. I would give them an A+.”

“They were here when they said they were going to be here. They were clean. They took care of all of our stuff, when they packed it all away for us. Particularly, one of the guys named Stephen, he helped us out a lot. He would come here every day when we were not home, and checked on our machine, checked on our house, while we were out of town. He was very helpful. I would grade them an A+. I already have recommended Rapid Recovery Team.”

“Apart from doing their job, they were able to direct me on the steps I needed to take to ensure everything was done properly with my insurance. So, they were well versed in the process that you go through when you have something that goes wrong with your house—a disaster, mini-disaster. I'd give them an A+. It's one thing, if somebody comes out and does a job, but it's a different thing if they come out and go beyond. So, their workers didn't just come and say, 'OK we're done.' They were like, 'OK, ma'am. These are the steps; you need to follow these.' So, with that, I was able to make phone calls to my insurance and get everything done properly. If not, I don't know what I would've done. I'll give them an A+. I would recommend them anytime.”

“They were very courteous, timely, concise, and thorough. For waterproofing, I would grade them an A+.”

“They were dependable. They did water damage restoration for me. They were an A.”

“They worked very quickly. They were knowledgeable, and they were friendly. They did water damage restoration. They ended up getting the person to do the tarping of the roof. Overall, I would give Rapid Recovery Team an A.”

“They did a good job. I've used them several times for different cases, but they do a really good job. They did water damage, mold, and other things. I would give them an A.”

“They showed the guys were very professional; kept the house clean while they were working. They were doing water restoration. I would grade them an A.”

“They came in, and they checked on the progress of the whole drying up of the water, the moisture that they did. They were pretty much doing water damage restoration work for me. I would give them an A. I would recommend Rapid Recovery Team.”

“Whenever I had a question, they were always available. I would give the overall experience an A.”

“I don't have no complaints.”

“They did a good job. They were nice people. I had a lot of humidity and water damage in my kitchen. I would grade them an A.”

“They did flooding work, like water damage restoration. No complaints. I would recommend them. They did good work, anytime.”

“We had a leak from our air conditioning—came down onto our ceiling. They came, they—no problems whatsoever, really. I'd give them an A. It was very quick. I would most likely recommend them if somebody needed something.”

“They did the job in the timeframe. It was water damage. Overall, I would give Rapid Recovery Team an A.”

“I think they did a good job. They were real nice. The guy that came out had a super nice personality. He jumped on it and did a heck of a good job. They're awesome. I'd give Rapid Recovery Team an A+ rating.”

“I was very pleased. They were very punctual, professional, organized, and clean. They picked up everything. They explained everything—what they were going to do and how they were going to do everything—and when the supervisor left the workers here, he would call me to ask if I had any questions. They were very, very professional. I will highly recommend them. I am happy with the way they handled everything. I am very, very impressed. I'd give them an A+.”

“They were just very helpful. They removed the water right away and came back every day to check. They were wonderful.”

“They were very good. They did excellent work, I had no complaints, and I would recommend them. All good. I am very happy.”

“It was absolutely positive. I just like how they sat with me and my husband, went over everything that was going to be done and what the costs were going to be. They handled a lot of the insurance communication with me with my insurance company. When they said they would come, they showed up. I'd give them an A+.”

“They showed up on time, and they were informative. They told me what they were going to be doing. That's about it. Very polite. I had a water problem in my kitchen, and they did a dry out. I'd give them an A+.”

“It was fine. They were efficient. I had a water leak and water damage, and they dried out the place for me; cleaned it up and dried it out. It was an A+. They were good. Their customer service was good.”

“Dealing with Eric was easy. He was the manager. I'd give them an A+.”

“They were pretty good about cleaning up after themselves. I'd give them an A+.”

“They're the people who cleaned up after the dryers broke. They did a very good job. I had no problems at all with them. I'd give them an A+. They were very good. I hope I don't have to recommend them, but I would.”

“They did a good job. It was a decent service, and they did a good job. I'd give them an A+.”

“I think that was water for a leak or something I had in the house. The gentleman who went to the house was very professional and very quick. I did like that for the service I got from them. I'd give them an A+.”

“They were good. I'd give them an A+.”

“They did a great job. They dried the kitchen, laundry, and half-bath. I wasn't here during the time because I was sick, so I suppose at least an A. The insurance came in, and they didn't have anything to say to the contrary. I hope I never have to recommend them to anybody, but I would recommend them sure. They were clean. They left the job clean every day. I have to say that about them even though I wasn't here all the time. I came in and out. When they finalized everything, everything was clean, and I would say very satisfied.”

“They were quick and very helpful all the time. Extremely helpful. I had mold problems, and they fixed that. I'd give them an A.”

“It's hard for me to comment because I wasn't physically there when they did the work. My father-in-law was at the premises, so I can't really say. I think they did a good job. I haven't heard any complaints. I think I would recommend them.”

“I liked the customer service as far as being there readily when I had questions that needed to be answered. I really, really thought their professionalism was very impeccable. Very good customer service and questions that needed to be answered were answered quickly and thoroughly, in my opinion. Overall experience—I'd say an A.”

“They came in, did the job, and they were accessible when I needed to speak to them. I'd give them an A. I would recommend them.”

“They were doing cleanup from a flood. I guess I'd give them an A-.”

“The service was great. They did cleaning. They took some of my clothes that were damaged in the flood of my house. I'd give them an A.”

“I really wasn't involved, but everything they did was good. We were happy.”

“I had a problem with the sink—a leak. There was water all over the kitchen and the dining area. They were very professional. I'd give them an A+.”

“They're OK. I'd give them an A.”

“It was absolutely positive. They're really good. They did some mold remediation at one point last year, and they did some mold testing, and they did some water detection. I liked the prompt service. They came up to me, and they just wanted to see that I got the best possible service. I'd say I'd give it an A to an A+.”

“They did the fans all over; on the floor and on the walls. Everywhere. My house—there must have been 12 fans over there. They left them there for a few days. They were good. I'd give them an A.”

“They put the sand on the wood. I'd give them an A+.”

“I was satisfied with what they did. I would give them an A, and I would recommend them.”

“My neighbor's pipes had burst the first time, and there was some leakage into my townhouse. Originally, they fixed it, and there were some issues with one of the pipes later. They came and took care of it, and they did it very promptly, so now my place is good to go. I would probably say an A. There were some issues with the punctuality, but I don't think it was necessarily their fault. The first time they were coming, there was an accident.”

“They were dealing with intrusion of water—water damage. I'd give them an A+. I was very satisfied with everything, and that's enough.”

“A pipe was leaking in the wall, and it had flooded back into the wall, getting everything wet. They came out, cleaned it all up, and dried it all up. They were knowledgeable, very helpful, and very thorough. For any questions we had, they seemed to have answers for or they told us where we could go get the answers. I'd give them an A.”

“It was fine. They came when I needed them. They were an A as far as I know because it's not something I deal with on an everyday basis. I'll recommend them.”

“I liked that they helped me all the way through with my insurance company, problems and everything. Very, very helpful people. I'd give them an A+. I'm in New York. It all happened in Florida, but from what I can see in the pictures, they did excellent work.”

“I had water damage. I'm not sure whether they took out the moisture from that room. We had those fans here blowing 24 hours a day for a whole week. I hate the noise the fans make. They were fine as far as I'm concerned. The people that came to try and clear up some of the damages that we sustained from those leaks were fine. I have no complaints here with them whatsoever. The experience I wouldn't want to go through again. We had to redo the room; new sheetrock, new paddings, and new rugs on the floor. They ripped up the moldings, and they had to be replaced. I certainly would give them an A. They were very courteous, they came on time, and they cleaned up after themselves. I didn't sustain other damage that I was aware of while the men were here. I would recommend them.”

“They were good, and they were pleasant.”

“I was OK with the job that they did. Nothing else to say. I'd give them an A+.”

“So far, it has been positive. They're drying up some water still. They work fast. A few minutes after they were called, they came and set up their equipment. I got what I needed from them. I would say A-. It is quite likely I would recommend them.”

“They responded, they came on time, and they did a good job. They're a good company to work with. I'd give them an A.”

“They dried my leak in the house and put the machine for drying services on the wall. They do a great job. They were there every day to check the machine and take care of everything in the right way. I'd give them an A+. The experience with them was normal.”

“They did carpet cleaning when I had the water test. They responded, and they were nice. I'd give them an A. They're excellent. They did good for me.”

“Rapid Recovery was just fine. I had no problem at all. They were great and helpful. I'd give them an A+. I had some issues, but they were able to take care of it.”

“We had water damage here. They came quickly and did a thorough job, so we were satisfied.”

“It was absolutely positive. They had to do a recovery for some water damage in our bathroom. They were just on time. They got it done quickly. They weren't in our way or anything, and it was really good. I'd give it an A.”