Rapid Recovery Team LLC
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Rapid Recovery Team LLC has received 4.5 out of 5 stars based on 186 customer surveys conducted through GuildQuality.
5
135
4
26
3
9
2
7
1
9
4th year as a Best Pick Call

Company Message Regarding COVID-19

Precautions for safety and health:
- reduced office hours
- limiting people entering office
- deliveries only in warehouse
- offering decontamination services
- techs wear full PPE
"More than just a restoration company, our team always strives to go the extra mile to help people in tough times. We know every minute counts after property loss or damage. We guarantee our response to emergencies within minutes. Our highly trained pros will help you get control of the situation. The Rapid Team is always ready!"

Erick Aguilar | President
Company Information
Services Offered
Rapid Recovery Team is a 24/7 emergency service restoration company specializing in flood damage, mold remediation, water damage, and fire restoration. The company offers free inspections.
Services Not Offered
Rapid Recovery Team does not offer mold testing. In addition, the company does not clean or work on air vents, A/C units, pools, sprinklers, crawl spaces, septic tanks, or well pumps and systems or provide odor cleanup that is not fire- or smoke-related.
Warranty
Rapid Recovery Team offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 2015.
Distinctions
Rapid Recovery Team is certified by the IICRC and is a member of the Indoor Air Quality Association. The company is an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Technicians are IICRC-certified.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
102 NE 2nd Avenue Suite 160
Boca Raton, FL 33432
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MRSR2371

Compiled Score:

Rapid Recovery Team LLC has received 4.5 out of 5 stars based on 186 customer surveys conducted through GuildQuality.
5
135
4
26
3
9
2
7
1
9
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/14/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
07/13/2020

“I like everything that they did. They were very professional. Their workers are very very neat and clean. They were very respectful.”

Review by
07/10/2020

“I would recommend Rapid Recovery Team.”

Review by
07/10/2020

“I would recognize the manager for his exceptional service.”

Review by
07/10/2020

“I would like to recognize the team. The team as a whole was good.”

Review by
07/10/2020

No review comments provided

Review by
07/09/2020

“They gave excellent service. They were courteous, prompt, attentive, and showed concern for the work they performed.”

Review by
07/09/2020

“The man in charge, and two of them, did perfect!”

Review by
07/09/2020

“They were good.”

Review by
07/09/2020

“I want to recognize Elias Mena for his exceptional service.”

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

“Rapid Recovery Team was out very quickly to assess the problem and they were responsive to my questions.”

Review by
07/09/2020

“I'd like to recognize all of the workers. Everyone did a great job.”

Review by
07/09/2020

“I would like to recognize Udell, Marlin, Roberto, and all of the rest of the crew for their exceptional service.”

Review by
07/09/2020

No review comments provided

Review by
07/09/2020

“They are a great company with great service and are great people to work with.”

Review by
07/09/2020

“Charles was great!”

Review by
07/09/2020

“They had a great initial response. They were rapid in getting the ball rolling.”

Review by
07/09/2020

“They did a great job and good work.”

Review by
07/09/2020

“They met my expectations.”

Review by
07/01/2020

No review comments provided

Review by
03/26/2020

“Andreas”

Review by
03/05/2020

No review comments provided

Review by
02/20/2020

No review comments provided

Review by
02/08/2020

No review comments provided

Review by
02/08/2020

“Eric should be recognized for his exceptional service.”

Review by
02/03/2020

“They met them all.”

Review by
02/02/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
02/01/2020

No review comments provided

Review by
01/30/2020

No review comments provided

Review by
01/29/2020

“The boys did a very nice job. I am happy with all of the work.”

Review by
01/28/2020

“They had a spectacular painter. All of their workmen were really good and very professional. The project manager also did a very good job.”

Review by
01/28/2020

“They are an unbelievably great company. I would highly recommend them!”

Review by
01/28/2020

“Anthony should be recognized for his exceptional service.”

Review by
01/28/2020

No review comments provided

Review by
01/28/2020

No review comments provided

Review by
01/27/2020

No review comments provided

Review by
10/28/2019

“Andres was very helpful.”

Review by
09/27/2019

“They came in and destroyed my home and never even finished removing the mold. I had to hire another company to come in and do it. They called two months later and asked about coming back and we told them we had already hired another company.”

Review by
09/19/2019

“I would like to recognize everyone for their exceptional service. All of them were good.”

Review by
09/18/2019

“Their overall customer service exceeded my expectations.”

Review by
09/04/2019

“I would like to recognize the entire team for their exceptional service. The work was much better than I ever expected.”

Review by
08/28/2019

“The supervisor was really good.”

Review by
08/27/2019

“I would like to recognize the first responder from Rapid Recovery Team for exceptional service.”

Review by
08/27/2019

“I would like to recognize Joell for exceptional service.”

Review by
08/07/2019

“They met my expectations with the ceiling work they did.”

Review by
08/06/2019

“I would like to recognize the gentleman who did most of the work. He took a video of us thanking him. He was great.”

Review by
08/06/2019

“They put the equipment out, and they did the job and got out as quick as possible.”

Review by
08/06/2019

“All of them were good.”

Review by
08/06/2019

“I would like to recognize Anthony for his excellent customer service.”

Review by
08/06/2019

“I am most satisfied with their precaution to close the place well before putting the chemicals in. I thought it was really professional.”

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
07/04/2019

No review comments provided

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“Do not use this company. They say they are going to do the right things and I am still waiting on them five weeks later. They are unreliable and take your money and run. It had been over a month and I still have not heard back from them.”

Review by
07/02/2019

“Elias should be recognized.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“I would like to recognize Elias Mena, Anthony, and the gentleman that worked with him for their exceptional service; they were polite and efficient. I was very impressed with the company!”

Review by
07/02/2019

“Joel Roman should be recognized.”

Review by
07/02/2019

No review comments provided

Review by
07/02/2019

“The bathroom and the dining room exceeded our expectations.”

Review by
07/02/2019

“Rapid Recovery Team met or exceeded my expectations in regards to helping me with the water issue that we had.”

Review by
07/02/2019

“They did a good job, as far as I know. Everything looks good so far.”

Review by
09/07/2018

“I was most satisfied with the action that they took right away. They knew how to address it and explained it to me. They went right to work and got it done in a couple of hours.”

Review by
09/07/2018

“Joel was very professional with me. He came when he was expected and explained everything to me. He was the mold expert. He even came and looked at another area of the house that I was concerned about.”

Review by
09/06/2018

“They got the job done.”

Review by
09/06/2018

“I was satisfied in every aspect. They were on time and they did what they said they were going to do, it was good.”

Review by
09/06/2018

“They exceeded my expectations in professionalism, honesty, and quality of work.”

Review by
08/30/2018

“I can't believe how fast they responded. They were great. I am totally amazed! As long as the machines were there, they were there!”

Review by
08/30/2018

“They met my expectations, they weren't timely but they met them. There is another 10% I haven't seen of the job yet.”

Review by
08/29/2018

“I liked their professionalism and the timeliness they did it in.”

Review by
08/29/2018

“I was most satisfied with the rapid response.”

Review by
08/29/2018

“I was most satisfied with the response time.”

Review by
08/29/2018

“I am the most satisfied with the cleaning. Everything was very clean. They seemed very concerned about my things. They really did a good job.”

Review by
08/29/2018

“I was satisfied with working with Tim. He went above and beyond to get me approvals with the condo association.”

Review by
08/29/2018

“They were always keeping me informed and letting me know what was happening on a daily or biweekly basis. They always met with me and kept me informed of everything. I would recommend them to anyone.”

Review by
08/29/2018

“I was most satisfied with the first portion of the project. they kept the area safe and clean.”

Review by
08/29/2018

“I would like to recognize Marlin, he was very good. The other people I don't recommend them. My kitchen drawers don't close properly and they were not on time. I am not happy.”

Review by
08/16/2018

“They met my expectations.”

Review by
08/15/2018

“They are unreliable.”

Review by
08/08/2018

“I would like to recognize Charles for his exceptional service. His knowledge was superb.”

Review by
08/08/2018

“I am very impressed with how fast Rapid Recovery Team came out. They came when they said they would, and even stayed late in the day to get the work done.”

Review by
08/07/2018

“I was most satisfied with their promptness and any time I had an issue they were rapid and expedient to respond to my issues.”

Review by
08/07/2018

“I would like to recognize Angel for his exceptional service. He was the one that came here. He did a very good job throughout the entire time that we needed him to do the work.”

Review by
08/07/2018

“They exceed my expectations with their promptness, work ethic, and their compassion.”

Review by
08/07/2018

“They exceeded my expectations because of the drying out. I really did not know that there was so much water backed up in there. They spent quality time making sure that I didn't have any mold build up down there, which was imperative.”

Review by
08/07/2018

“Everything went smoothly. They did what they needed to do.”

Review by
08/07/2018

“They were very good. They came when they said and they left when they said they would leave. They were very courteous and did a good job.”

Review by
08/07/2018

“From the time I had damage it took them one month to do the repair.”

Review by
08/07/2018

“Angelo seemed to be really nice. He came a couple of times and he was very polite.”

Review by
08/07/2018

“The tile guy, Frank, has been awesome. He's very meticulous and professional and has been very helpful. I appreciate his work style, he's very methodical with his work.”

Review by
10/09/2017

“I don't have no complaints.”

Review by
10/09/2017

“They did excellent work. I have no complaints, and I'd recommend them.”

Review by
10/09/2017

“Absolutely excellent; no complaints.”

Review by
10/09/2017

“Apart from doing their job, they were able to direct me on the steps I needed to take to ensure everything was done properly with my insurance. So, they were well versed in the process that you go through when you have something that goes wrong with your house—a disaster, mini-disaster. I'd give them an A+. It's one thing, if somebody comes out and does a job, but it's a different thing if they come out and go beyond. So, their workers didn't just come and say, 'OK we're done.' They were like, 'OK, ma'am. These are the steps; you need to follow these.' So, with that, I was able to make phone calls to my insurance and get everything done properly. If not, I don't know what I would've done. I'll give them an A+. I would recommend them anytime.”

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