911 Restoration, Inc.
1st year as a Best Pick
certified company
Based on 156 reviews
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1st year as a Best Pick Call
"911 Restoration, Inc., has been leading the industry in the South Florida area for more than a decade. We're not there to make a sale—we want to help people and give them a great, fresh-start experience when they need us the most."

Tomas Lelczuk | Owner
Company Information
Services Offered
911 Restoration provides mold remediation, water removal and mitigation, water damage mitigation, structural drying, decontamination, and emergency service for residential and commercial customers. The company also offers damage repair following fire, storms, and other disasters.
Services Not Offered
911 Restoration does not perform work on septic tanks or well pumps and systems. To avoid conflicts of interest, the company does not offer air quality testing.
911 Restoration offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 2005.
911 Restoration is an IICRC-certified firm and an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Miami-Dade County, South Broward County, North Broward County, North Palm Beach County, South Palm Beach County
A selection of 156 homeowner reviews:
“It was truly a great experience. My house flooded, so 911 Restoration did the initial cleanup and the mold remediation as well. They were very informative and very thorough. They discussed everything they were going to do down to the last detail; I was very impressed. I would give the experience an A+.”
“It was perfect. We had an emergency, so they came and brought in the equipment. I'd give them an A+.”
“They were wonderful. We had water damage, and it was awful. They came in and cleaned it all up. They were very professional and very good. It was A+ work. I'd absolutely recommend them.”
“911 Restoration was A+. They were drying out a flood in the kitchen. They were great all the way around. They were punctual, and they did what they said they were going to do. I was impressed. I don't have anything except praise to offer them.”
“I called for the carpet service due to water damage. I'd give them an A+. The tech was awesome. He was there in about thirty to forty minutes, so that was cool, too.”
“I worked with Mark. The kitchen was rebuilt, because it was severely damaged due to water damage from the upper floor. None of the cabinets could be reused. I would give them the highest rating. Mark communicated properly with me, sending me emails and calling me. It was all done in a timely manner, so they're an A+. I would recommend them.”
“I thought they were very good. My house was flooded. I called them, and they showed up in about a half hour. I had no complaints with things like their customer service, punctuality, and cleanliness, and I would highly recommend them. They cleaned up well afterward and left my house in pretty good shape.”
“They did mold remediation. I had no complaints. They handled the job better than most contractors. I'd give them an A. Nobody's perfect. I'm very satisfied.”
“They did mold removal. They were easy to work with. I'd give them an A overall.”
“They were just removing water from a bedroom. I'd give them an A. When I called them, it was late evening, and their responsive time was phenomenal.”
“They were all an A. They got there when they said they would. I'm real happy. They did a whole lot of work because of a pipe that broke in the bathroom and flooded the house. I would definitely recommend them highly.”
“They were good. They did excellent work. I had no complaints. It was water damage remediation.”
“We had a leak on the third floor, and they were drying out the areas. I'd give them an A+.”
“They were doing mold remediation. I haven't had any problems since. I'd give the overall experience an A+.”
“They were removing the dry wall that was full of mold. They did a good job. I'd give them an A+ overall.”
“They checked out the water leak and how much damage it caused, and then they brought some equipment. They told me that they didn't need to do anything other than dry it out. They didn't try and talk me into anything else. It was very professional. I'd give them an A+.”
“I had a leak, and I needed dehumidifiers and machines to dry out the floor and the walls. They were fast. They came and did what they needed to do, and then they left. I'd give them an A+.”
“They were extracting some water from a leak. I liked their quick response and the customer service. I'd give them an A+.”
“They were getting water out of a room. They came when they were supposed to come and picked up their equipment when they were supposed to pick it up. I'd give them an A+.”
“They did water remediation. They were easy to work with schedule wise. I'd give the overall experience an A+. I'd recommend them.”
“They did water restoration in the closet. They were polite, and they did a good job. I'd give them an A+.”
“I had water damage due to a fire. They did it quickly. It was expedient. There were no issues I had with them. I'd give them an A+. I guess it was fine. I would recommend them.”
“It was some water damage in my property, and they repaired the water damage. They did the job on time and everything went fine. I'd give them an A+.”
“I had a water leak in a bathroom, and they were drying it out. I have no complaints. I've used their company before and thought the same. I'd give them an A+.”
“We had water damage in our house, and they were picking up debris and drying up the area. They did it quickly and the communication was on point. I'd give them an A+.”
“I'd give them an A+. Everything was good. There was a flood, and the carpets were all wet, and it smelled like mildew. They got rid of the mildew and dried up the carpets. I would definitely recommend the company.”
“They were very good. We had mold in the house. I'd give them an A+.”
“They did water damage restoration. I'd give them an A+.”
“They're doing water restoration work. I'd give them an A+.”
“I had leaks coming through my living room ceiling. They were very professional. They brought in their equipment, they were on time, they were nice, and they were caring. I would give them an A+.”
“I had water damage. They did everything that they were supposed to do. I would give them an A+. I'd be likely to recommend them.”
“They were great. I had a leak, so they came out and put fans in. First of all, they're very nice people, and they know what they're doing. They talk to you. They walk you through it. I've had an experience with a bad company before. Every experience I've had with 911 Restoration has always been very positive and very good. I'd give them an A+.”
“They were professional. They came in quick. They knew what they were doing. My neighbor flooded me out, so they were very, very helpful. I would give them an A+.”
“They were on time. They did what they said they were doing. They did moisture removal and mold removal. I'd give them an A+. I was very pleased with their work.”
“They did water damage restoration. They're good. There was nothing in particular I liked about them. Just everything was good. I'd give them an A.”
“It was water damage restoration. They were efficient. I would give them an A.”
“I was renting, and the landlord contacted them and told them she didn't have insurance. They did half the job and left. They did what they could do. In the middle of the night, the washer hose burst and filled the whole apartment with two inches of water. They suctioned all of it out. When the guy came, he hooked up the heaters and the blowers. That's when he got the call from the company that the insurance was lapsed. They were nice enough. They responded promptly. I'd give them an A across the board. I would recommend them.”
“They mold remediation.”
“They did a good job. They came in, said they'd be done in two days, and it was done in two days. It was mold remediation and water damage remediation. I had a leak in the cabinets, and it rotted the cabinets and got down in the wood flooring. It leaked enough to create mold. I'd give them an A. They did a great job. They came in and made the house look good. When they left, they cleaned up everything and took everything with them. They did a good job. I'd recommend them.”
“They removed part of a wall and took some mold away. They came on a very timely basis. They did a good estimate and they performed the work very efficiently. So everything was really good. I'll give them an A. Everything was good.”
“They did mold remediation. They were nice and quick. Overall, I would give them an A. The area had just been painted, and they painted around that and damaged it.”
“I didn't really have much communication with them. Our brand new house that we'd only been in for three months flooded from a leak. It was flooding underneath the foundation. I called 911 Restoration, and they told me to shut the water off. They were here within a half hour, and they got it all dried out. I think it was pretty good. That was what I needed to happen. I'm pretty happy about that. I'd give them an A overall. The beginning process was great, but I didn't really have contact after that. I didn't hear from them again until they wanted to collect on my insurance. I have already recommended them.”
“We had flood damage. I'd give them an A. I was out of town, so I kind of wanted more communication than I got as far as how the progress was going. My tenants actually said that there were a couple of times when they thought they were supposed to be there and they weren't.”
“They came to drain the water that was leaking from my neighbors upstairs. The whole service was very good. I would give them an A for the whole experience.”
“I had a flood, so they came in and dried my house out and tore out the base boards. They were fast. They were efficient. I'd give them an A overall.”
“They did mold remediation in the A/C unit and in a room that had mold all over the walls. I'd give them an A. Their cleanliness and expertise were good.”
“I had no problems. They did mold remediation. Once all the drywall went back up, it's been fine. With the seals and all, we just have to wait and see. The staff did everything they were supposed to do. I'd give it an A. The only thing I would change would be to add a little more detail to the cleanup. I'd recommend them.”
“It was mold remediation. I'd give them an A overall.”
“It was fine. We were happy with them. We had no complaints at all with the mold remediation.”
“They put in twelve fans and a dehumidifier because we had a flood, so they were drying the house out. I'd give them an A overall. We were very happy with them. I would recommend them.”