911 Restoration, Inc.
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

911 Restoration, Inc. has received 4.6 out of 5 stars based on 68 customer surveys conducted through Our Research Partners.
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6th year as a Best Pick Call
"911 Restoration, Inc., has been leading the industry in the South Florida area for 17 years. We're not there to make a sale; we want to help people and give them a great, fresh-start experience when they need us the most."

Tomas Lelczuk | Owner
Company Information
Services Offered
911 Restoration provides mold remediation, water removal and mitigation, water damage mitigation, structural drying, decontamination, and emergency service for residential and commercial customers. The company also offers damage repair following fire, storms, and other disasters.
Services Not Offered
911 Restoration does not perform work on septic tanks or well pumps and systems. To avoid conflicts of interest, the company does not offer air quality testing.
Warranty
911 Restoration offers a 100 percent customer satisfaction guarantee.
Company History
The company started in 2005.
Distinctions
911 Restoration is an IICRC-certified firm and an EPA Lead-Safe Certified Firm.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Areas Served
Coral Gables, Doral, Hialeah, Kendall, Key Biscayne, Miami, Miami Beach, North Miami Beach, Opa Locka, The Hammocks, Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
5035 Hiatus Road
Sunrise, FL 33351
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MRSR69

Compiled Score:

911 Restoration, Inc. has received 4.6 out of 5 stars based on 68 customer surveys conducted through Our Research Partners.
5
55
4
5
3
6
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/12/2021

No review comments provided

Review by
09/23/2021

“I thought it was too expensive, but the service and people were great.”

Review by
09/21/2021

“They were very efficient. They took the worry away, as they sent the claim to the insurance company, which was very helpful to us. We didn't have to worry about the bill right of the bat.”

Review by
09/15/2021

No review comments provided

Review by
09/14/2021

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Review by
09/03/2021

“The work quality was first rate, as was the job they did.”

Review by
08/25/2021

“Everyone was thorough, professional and easy to work with.”

Review by
08/24/2021

“The response was prompt, and the service was great.”

Review by
08/19/2021

No review comments provided

Review by
08/18/2021

“The tech that came out was awesome!! He explained everything in detailed and walked me through the proceed. I will 100% recommend the services and use you all again if ever needed.”

Review by
08/16/2021

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Review by
08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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08/16/2021

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Review by
08/16/2021

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Review by
08/16/2021

“I was pleased overall with their responsiveness. They came out right away, and they were on time.”

Review by
08/13/2021

“I’ve been so pleased working from California , to get my parent’ condo in Florida ready to sell.”

Review by
08/13/2021

“They had a little problem getting started and everything took a couple months. I had to deal with insurance paperwork and all that, but overall they did a really great job.”

Review by
08/13/2021

“They were quick, professional, and cleaned up a horrible mess I wasn't able to. They took everything away with them, too. Everything is rebuilt. Everything else was tile. They came in, cut out the soaked sewage areas into the drywall, scrubbed, and sanitized everything that was left behind. They made it real easy for the next guys to come in and rebuild it.”

Review by
08/13/2021

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Review by
08/13/2021

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Review by
08/01/2020

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Review by
07/30/2020

“They were extremely professional, patient, and understanding. I am truly grateful for their professionalism!”

Review by
07/27/2020

“They did good work but fees are a little expensive.”

Review by
07/27/2020

“911 Restoration of Miami is a reliable company with good service. They are always on time.”

Review by
07/27/2020

No review comments provided

Review by
07/27/2020

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Review by
07/27/2020

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Review by
07/27/2020

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Review by
07/25/2020

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07/25/2020

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07/25/2020

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07/25/2020

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07/25/2020

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Review by
07/25/2020

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Review by
07/25/2020

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Review by
07/25/2020

“They responded quickly, as far as, they came to the house quickly and fixed the problem.”

Review by
07/25/2020

“The response time, quality of work, quality of the customer service, and Jose were amazing!”

Review by
07/25/2020

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Review by
10/09/2019

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Review by
09/27/2019

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Review by
09/17/2019

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Review by
09/17/2019

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Review by
09/17/2019

“I would rate a 0 if you had one.”

Review by
09/06/2019

“Orestes stated that they were very functional and committed and extremely reliable and answered all of his phone calls.”

Review by
09/06/2019

No review comments provided

Review by
08/22/2019

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Review by
08/22/2019

“I've used them at least three times, and they are the only company I would use in the future for anything. They're terrific.”

Review by
08/22/2019

“They came in an appropriate and timely manner. They were very professional and I would definitely work with them again.”

Review by
08/22/2019

“There was a time of a long wait that was a little unnecessary. I had to wait an extra week. It was an inconvenience because it was my son's room. It took a month or longer for the job to be completed.”

Review by
08/21/2019

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Review by
07/25/2019

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Review by
07/24/2019

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Review by
07/24/2019

“I was satisfied with the service I received from 911 Restoration of Miami. The technician was informative and helpful.”

Review by
06/18/2019

“They were extremely meticulous about protecting my furniture and floors!”

Review by
06/17/2019

“They were very punctual, clean, and professional. Mike was great and was very responsive. The situation was very traumatic for me and they did an awesome job.”

Review by
06/14/2019

“911 Restoration of Miami was always on time. They are a good company.”

Review by
06/14/2019

“911 Restoration of Miami took a little too long to fix the water damage from the fire I had.”

Review by
06/14/2019

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Review by
06/14/2019

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Review by
06/14/2019

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Review by
06/14/2019

“The service was really good, but the price was really high.”

Review by
06/14/2019

“They came in, were responsive, and checked out what had to be done. They were not neat and complete in what they do. They punched holes all over the apartment and just left them. They didn't come back to repair them. We didn't know if there was water damage under the floor boards. It was incomplete.”

Review by
06/14/2019

No review comments provided

Review by
07/31/2018

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Review by
07/30/2018

“It was not good.”

Review by
07/28/2018

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Review by
07/28/2018

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Review by
07/27/2018

“I'm a third party (I just let them in). I'm not the owner.”

Review by
07/27/2018

“I am very satisfied with the work that they did. I would recommend them to anyone. They are very good.”

Review by
07/26/2018

No review comments provided

Review by
07/23/2018

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Review by
07/20/2018

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Review by
07/20/2018

“They were excellent.”

Review by
07/11/2018

“I actually, did recommend them to a neighbor.”

Review by
07/11/2018

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Review by
07/11/2018

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Review by
07/02/2018

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Review by
07/02/2018

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07/02/2018

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07/02/2018

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Review by
07/02/2018

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Review by
07/02/2018

“I wasn't there when the work was done so I can't do the whole survey but I can tell you I was very satisfied. I was in the hospital when the work was done, but my property manager was there and he said they did a great job. I had a flood at my house and I called them and they came immediately. They came with dehumidifiers and fans and got the water out of the carpet. I was so glad they responded so quickly and I was very happy with the experience.”

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