PuroClean Northwest
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

PuroClean Northwest has received 5 out of 5 stars based on 87 customer surveys conducted through Our Research Partners.
5
85
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4th year as a Best Pick Call
"Our business is your satisfaction! PuroClean Northwest's mission statement: Leverage technology to reduce cost and disruption."

Bob Jordan | Owner & President
Company Information
Services Offered
PuroClean Northwest provides mold remediation, water removal, water damage mitigation, structural drying, decontamination, and 24-hour emergency services. The company also offers fire damage restoration, cigarette and nicotine removal, and trauma cleanup services.
Services Not Offered
While PuroClean Northwest does not perform reconstruction, board-up, or roof tarping services in-house, the company can help customers coordinate with other contractors if needed during mitigation.
Warranty
PuroClean Northwest offers a one-year service warranty.
Company History
The company started in 2017.
Distinctions
Owner Bob Jordan received the PuroClean On the Move! Award in 2018 and the PuroClean Brand Promise Award in 2020.
Employee Information
Employees drive marked vehicles and wear uniforms and shoe covers.
Areas Served
Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish
Address
21231 66th Avenue W
Lynnwood, WA 98036
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PUROCN*833CG

Compiled Score:

PuroClean Northwest has received 5 out of 5 stars based on 87 customer surveys conducted through Our Research Partners.
5
85
4
2
3
0
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/20/2021

No review comments provided

Review by
10/20/2021

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Review by
09/08/2021

“They did a great job.”

Review by
09/03/2021

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09/03/2021

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09/02/2021

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Review by
08/29/2021

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Review by
08/25/2021

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Review by
08/25/2021

“I would strongly recommend PuroClean, they made a very bad situation as easy as possible. In particular, sharing information about everything that was going on put our minds at ease.”

Review by
08/24/2021

“They did a great job in a timely manner and the service was friendly and professional.”

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08/24/2021

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08/23/2021

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08/23/2021

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Review by
08/23/2021

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Review by
08/23/2021

“After a December sewer back up and flood in my basement, my insurer had PuroClean come to dry out and sanitize the basement. John and his crew got things loaded out of the basement and either taken to the dump or put into their storage area as needed, then got the rooms dried and sanitized in no time. John kept me informed of what was happening and what to expect all along the way. Delays in getting work done in my basement required me to keep items in storage longer than anticipated, but when I went to retrieve them, Melissa ensured that some guys were there to help me figure how much was there so I could rent an appropriate sized truck, then helped me load everything in and dispose of some items I no longer wanted. I would recommend PuroClean Northwest to anyone in my situation.”

Review by
08/23/2021

“The fellow that came showed up and got right to it. He had to leave the heaters on overnight because of the water damage, after he took up the carpet. He explained to us each step of the way what he was going to do, and why he was going to do it. We liked this guy.”

Review by
08/23/2021

“They were super professional and really compassionate. Bob went out of this way to do great work for us around the holidays. We are so grateful to them.”

Review by
08/22/2021

“the guy was nice, knowledgeable, prompt, and understood my concerns and questions”

Review by
08/21/2021

No review comments provided

Review by
08/20/2021

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08/20/2021

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08/20/2021

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08/20/2021

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Review by
08/20/2021

“I called my insurance company and they contacted PuroClean, should I need ever arise I would be more than happy to recommend them.”

Review by
08/20/2021

“They were very timely and friendly.”

Review by
01/14/2021

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01/13/2021

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01/13/2021

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Review by
12/07/2020

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Review by
11/27/2020

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Review by
11/27/2020

“I would highly recommend PuroClean Northwest to anyone.Bob Jordan accomplished things way beyond my greatest expectations.I can not say enough good things about PuroClean and Bob Jordan.”

Review by
11/27/2020

“Courteous, patient, and excellent work”

Review by
11/27/2020

“They thought we had termites in our hardwood floor. After tearing some up and getting a pest company out, they said there weren’t any.”

Review by
11/21/2020

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11/21/2020

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11/20/2020

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11/20/2020

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11/20/2020

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Review by
11/20/2020

“Very impressed. Already recommended to a friend.”

Review by
11/20/2020

“Jon was friendly, professional and informed us of every step of the process of our clean up.”

Review by
11/19/2020

No review comments provided

Review by
11/18/2020

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11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

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Review by
11/18/2020

“The service technician did a great job. He cared for customer, was informative and educational, and explained potential short and long term issues.”

Review by
11/18/2020

“I highly recommend them, they were absolutely fabulous.”

Review by
11/18/2020

“They were highly professional.”

Review by
11/18/2020

“They did a fabulous job. It was my second water disaster in a year, and they were much better than the first company.”

Review by
11/18/2020

“They were amazing. They came out the same day. They had a good amount of equipment right there to start the water drying process. They answered all of my questions, which was a lot because I never flooded my house before. They made sure I knew what was going on and that I knew how it was helping, and what they were stopping. I was satisfied with the whole process. It made me feel a lot better about flooding my house.”

Review by
11/17/2020

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Review by
11/17/2020

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Review by
11/16/2020

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Review by
11/16/2020

“PuroClean Northwest will always be our #1 choice for any mold and water damage we encounter. We have already recommended them to several clients, and are very satisfied with the work they did.”

Review by
11/16/2020

“Extremely professional, super nice, knowledgeable about repair and restoration and dedicated to doing the job RIGHT!”

Review by
11/15/2020

“They came to our rescue when a water pipe broke in our basement”

Review by
11/15/2020

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11/15/2020

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Review by
05/15/2019

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05/14/2019

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05/14/2019

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05/14/2019

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05/14/2019

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Review by
05/14/2019

“They have good customer service and the owner worked well with us. They assisted me in the whole project and helped me get it done.”

Review by
04/30/2019

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Review by
04/23/2019

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Review by
04/23/2019

“The team at PuroClean was one of the best to work with ever. They were professional, courteous, humble, kind, smart and just great people to work with and talk with. They recommended the best solution for me and family. I will definitely trust them with my home again.”

Review by
04/22/2019

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04/19/2019

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04/19/2019

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Review by
04/17/2019

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04/17/2019

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Review by
04/17/2019

“PuroClean Northwest was very professional, and I was very pleased.”

Review by
04/09/2019

“They were awesome​! They worked with my schedule and they are highly recommended.”

Review by
04/09/2019

“PuroClean Northwest did a great job!”

Review by
04/09/2019

No review comments provided

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04/09/2019

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Review by
04/05/2019

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04/05/2019

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04/05/2019

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04/05/2019

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Review by
04/05/2019

“They were prompt, thorough, empathic, kind and took care of what needed to be taken care of.”

Review by
04/05/2019

“They were professional and courteous. The repairman went out of his way to ensure we had water.”

Review by
04/05/2019

“PuroClean Northwest came after the insurance had originally contracted Stanley Steamer out. There was a huge mess from Stanley Steamer and thanks to PuroClean they were able to clean up everything as well as all of the damage that had occurred. We were very happy with the end result!”

Review by
04/05/2019

“They went above and beyond. They were quick, efficient, and extremely professional. I would highly recommend them to anyone.”

Review by
04/05/2019

“I thought John was very professional and communicative. He did a really outstanding job. I can't recommend him enough.”

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