Miller Restoration
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 127 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Miller Restoration has received 5 out of 5 stars (A-rating) based on 127 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"From up-front estimates and analyses to emergency cleanup, mitigation, and reconstruction, we will work with you and your insurance carrier to handle virtually any kind of property damage. We know you want to get back to normal as soon as possible—our team will make that happen."

Scott Miller | Owner
Company Information
Services Offered
Miller Restoration provides mold remediation and water removal and damage mitigation for both residential and commercial customers. The company also offers reconstruction, structural drying, decontamination, and emergency services.
Warranty
Miller Restoration offers a three-year workmanship warranty.
Company History
Miller Restoration was founded in 2005. Owner Scott Miller has 13 years of industry experience.
Distinctions
The company is a member of the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
PA002795
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“My basement flooded, and Miller was in communication the whole time. They went above what they really needed to do. They explained everything really well. They're A+.”

“The whole company made it a positive experience—the technician all the way up to the owner. They did full remediation and restoration for a flooded basement. I'd give them an A+.”

“The amount of communication that was relayed between the insurance, myself, and my wife was absolutely outstanding. They ended up doing water remediation. They did a little bit of mold remediation in one of our bathrooms. I'd give them an A+.”

“It was a long time ago though. They did water restoration. I don't recall. They were great. It was an A+.”

“I had a pretty positive experience. They did a nice job. They restored my ceiling after I had a flood downstairs. My toilet overflowed in my bathroom upstairs. It took the ceiling out downstairs. So, they cleaned up. They sanitized. I think they helped to put the ceiling in and then I had some painting. Overall, I would give them an A-. I thought they were very good. The only concern that I had is that, when they billed my insurance company, they really billed very high—but my insurance company got back with them, and they worked it out. I would give them an A. They do well. Their customer service was very good. I would be likely to recommend them.”

“They were professional. They did everything they were supposed to and didn't mess our house up. We had a washing machine leak. It ruined the rugs and got in from one room to another room We had to put blowers in there and everything else—dry everything out. They pulled up all the carpets and everything else. He cut some mold out. They were here for about three days. I'd give them an A+.”

“They did the job quickly and efficiently. They did water—like there was a flood, and they came in and dried it out. It took them I think a couple days—three days maybe. They're an A+.”

“They were really nice people and helpful. I would give them an A+. They were doing mold remediation.”

“It was a positive experience.”

“Miller Restoration cleaned in my powder room. They did a good job they said they were going to do and were thorough about it. I would give them an A. They did water and mold remediation.”

“I was very happy. They basically just dried out. I had a water leak. I had gotten all of my drywall damaged, and they came in and dried it out with fans. That's basically what they did. Miller deserves an A.”

“They did what we asked them to do. They did water remediation. The customer service was fine. I didn't have any issues or had to call them back for anything. They deserve an A.”

“They remediated the water in my house, when we had a water issue, and I would give them an A.”

“They did work in our previous office. They did what was expected, and we didn't have any problem with it. They were just taken care of drying up some flooded areas. I would grade them an A-.”

“They were efficient. They did their work on time. They did it without making too much of a fuss. They just did demolition of my basement—what was in there.”

“They've done work multiple times for us. They're very reliable, prompt, and easy to deal with. They did a restoration project; this particular time, they did a restoration project of a burst water pipe, came in, dried up all the water, ripped out any damaged areas, and did an estimate on the recovery cost, and the remodeling cost. I would give Miller an A+.”

“Miller Restoration did an outstanding job—I can't say enough. I had a finished basement with carpeting and a lot of furniture, and a sump pump erupted. They took care of everything, and they did a very good job. I'd give them an A.”

“I was very satisfied with their work. There was a leak from a heater, and they took out the old carpeting and dried out the floor. I'd give them an A+. I would definitely recommend them.”

“There was some water damage, and they opened up the walls to determine if there was any mold. There was, so they opened up the walls and the ceiling to dry everything and do all of the mold remediation. They were extremely professional, and they explained everything step by step. I'd give them an A+.”

“Miller did water and mold remediation. I had a positive experience across the board, and they do excellent work.”

“I don't have any problems with them—no complaints. It was excellent work across the board. It was water damage.”

“They did excellent work. I have no complaints, and I'm one hundred percent likely to recommend them. They were out a couple of times—twice for water damage and once for mold remediation.”

“It was pretty good. My bathroom pipes burst and flooded my basement and my living room. Overall, I'd give them an A+.”

“They did remediation after some flooding. I'd give them an A across the board.”

“They dried the walls. We had another leak, and they came back to dry it. Overall, it was good. I'd give them an A.”

“They were doing some mold remediation and some removal and demolition. They were very informative. They did a good job communicating what needed to be done, how they were going to do it, and what we should expect. I'd give them an A overall.”

“I had a flood from my hot water heater that leaked, and they ripped up some carpeting. They were very responsive in calling me back, explaining what the issues were, and what the next steps were. I'd give them an A. They did a nice job.”

“It was water damage. If someone requested information on whether or not they were timely and if they fulfilled the duties, I would recommend them.”

“I had a flood in my basement, so they took all of the water out. They had great customer service and did everything in a timely manner. The gentleman was very nice. I'd give them an A overall.”

“We had water infiltration. They were able to determine the source and make the repair. They were competent and friendly. I'd give them an A overall.”

“It was fine. It was very satisfactory. I had no complaints. It was water damage work. They were pulling the wet stuff out and setting up some fans and stuff. I would rate them as an A- or B+. I don't really have any complaints, but there wasn't something that stood out that made me feel like, 'Wow, best ever.' I've used them before. I called them again because they didn't do a bad job the first time.”

“They cleaned up the water damage. They did a nice job. The job took several days to complete. I would give them an A+.”

“They were very professional, and they got the work done in short order. They were restring my basement. They didn't do any mold remediation. I would rate them as an A.”

“It was just a good experience. It was good customer service. The gentleman who came out and did the appraisal or whatever was very helpful. They came in and did water remediation. An A grade is fine for them.”

“They helped us out with a water problem over at my mom's. They did well. They got everything done in a timely manner. They did a great job. They were doing water damage remediation. I would give them an A.”

“They're very prompt, very helpful, and courteous. They took care of a water situation. I would give them an A.”

“They were there timely and took care of everything they needed to in the basement that was flooded. They did water damage work for me. I heard about them from my insurance company. I would say they're an A.”

“They really did their work well. The only thing I was a little disappointed in was when the girl was cleaning up my china closet, they said they would be back to put it back, but they weren't able to. I guess they had another job. The only other thing was that I would like the electrician to come back and lower the light that goes over the dining room table. Part of the ceiling had fallen in, and the bathtub upstairs had a leak in the pipe. It really made a mess. It left a big pool under the table. It just made a general mess of everything. I was given new carpet. The men who finished off the ceiling did a very good job. I would give them an A.”

“They did cleaning and water damage remediation. They were very efficient. There was nothing that I disliked about them. I would give them an A grade.”

“They were doing water damage remediation for me. I just thought they were very professional. They were really nice and friendly, and they were pretty thorough. It didn't take them long. I would say it took them about an hour from the time that they got here. I would say they're an A.”

“They did a nice job. I think they were very responsive. They were respectful, courteous, and they kept things clean. They did a good job. They kept in contact with me whenever I called them. We had an initial problem with the new boiler, and they promptly fixed it so everything has went well. They remodeled the basement. When they took off the sheetrock, they dealt with some mold. I would recommend this company. I would give them an A.”

“They were very good. They were very honest. They were prompt. They cleaned up. We weren't happy when they were working on our home, so honesty was the biggest thing. We had water damage. They protected our floors. They ripped up carpets, woodwork, and damaged areas of our family room. I would recommend this company. I would give them an A.”

“They were fine. They did a good job. They were informative and pleasant. They removed a vanity sink, put out dehumidifiers and fans, cut out a hole in my master bathroom ceiling, and put more equipment in the bathroom. They also cut a hole in the basement to dry out where the water came down. I would recommend them. I would say they're an A.”

“The service technician was Andrew, and he was very knowledgeable. He knew exactly what to do immediately. He acted quickly. He was responsive, polite, and made things easy on us. He obviously was very helpful and caring and wanted to make things right. We had a washing machine flooding from our primary floor down into our basement. Water went down through the register on the primary floor in between the flooring and the walls. It collapsed a number of tiles on a drop ceiling, soaked insulation, water poured and dripped on a number of our belongings in the basement with electronics, furniture, and rugs. The work that Miller did was to come in and basically remediate and dry things out and remove water and take out damaged or destroyed tiles and insulation and a number of things. They were prompt and thorough. I would recommend them. This was our second experience with Miller. I would give them an A.”

“Everything was great. They came out. It was at night and raining. They were respectful. They basically did everything that I expected. I had a tree fall on my house, and there were a couple of holes in my roof. They weren't called until like five o'clock at night. They still came out, even though it was starting to rain. They came up on the roof even though there was a tree on it, and they put tarps up. It was like eight o'clock at night. Unfortunately, we still haven't gotten the repairs yet because of insurance issues, but I have not had leaks. I would recommend this company. I would give them an A grade.”

“They came on short notice, and they were professional and friendly and took care of what needed to be taken care of. We had a water leak from the hose in our icemaker while we were on vacation so it caused extensive water damage, mainly in the floor. They were cleaning up from that and drying out all of that. I would rate them as an A.”

“They had to clean up after the water heater broke. They were very timely. They seemed pretty well organized and caring. The work could have been a little more thorough, but it was above-average work, and I thought that was good. I would give them an A-.”

“It's been a good experience. I like their responsiveness, and they keep us well informed in the process. They did clean up for us after water damage, and now they're doing general repairs. I would recommend them. I would give them an A-.”

“They met their commitment in time. They got here quickly, and they took care of the problem. We had a major pipe burst in our house, and they were able to come in and dry out the floors and the ceilings and so on and so forth. They were an A.”

“They were thorough, they did a great job, and they were very responsive. They had good communication and did a good job doing the cleanup. They were taking care of a sewer backup and that's what they cleaned up. I would absolutely recommend them. I'd give them an A.”

“On a scale from one to ten, I would rate Miller Restoration as an eleven. They did everything they said they would do and more. They were extraordinarily responsive. The young man I worked with did everything he could do to make me happy, and he was very, very fastidious. My condo flooded, and they rebuilt it. They absolutely get an A—the top grade.”

“They did an excellent job, and they took pictures of everything. I had a broken water pipe. They mopped up what they could, and then they put in fans and a large dehumidifier. I was surprised that they even used gauges to check the moisture level. They did a tremendous job, and I was happy with the whole experience. They were very professional, and I'd definitely give them an A+.”

“Miller Restoration is a very good company, and I'm very happy with their work. I'd give them an A+ because they did excellent.”

“Miller Restoration was very easy to deal with, and the work was terrific. They did some water damage remediation in our basement, and I would give them an A.”

“The technicians were courteous and on time. They answered all my questions and took care of the problem. There was some water damage, so they had to dry out carpet and drywall in a rental unit. I heard about them through my insurance agent. They earned an A+ grade.”

“Everything went according to plan, and Miller Restoration kept me informed and acted quickly. The people whod acted quickly. The people that care of came out were professional. Everything about it was a good experience. The water heater in our house went out, so on the initial visit, they did basic restoration. The project manager communicated often and kept me informed, and everything happened very quickly. It went quite well. I would definitely recommend the company—they're A+.”

“They did our mold remediation, and tThey did our mold remediation. They were good. They were professional, and they got it done. I heard about them through our home inspector. I'd give them an A. They showed up on time, and everything is fine.”

“I liked the personnel from Miller Restoration. They were courteous, and they did a good job. They took care of everything, and they informed us. It was a good experience mainly because of the people and the personalities. They only took care of the water damage, and they get an A in my book.”

“Miller Restoration was quick and efficient, and they handled insurance well. I had a flood in my basement, and they came and dried it all out. I'd give them an A rating.”

“We had a leak from our refrigerator, so they had to dry out some of the hardwood floors in our kitchen. They also had to rip up our carpet in the basement, cut back some drywall, and put the big fans down there. They were very accommodating, and I felt that they were trustworthy and honest. They didn't leave until they were 100 percent sure that everything was dry and there would be no damage. I thought they were a very good, trustworthy company, and I would definitely give them an A.”

“We had a water incident, so Miller Restoration tore out carpet and did professional drying. They cut out drywall and sprayed for mold, too. They were clear in their communication, they showed up on time, and they had the right equipment. They walked me through the process. They told me what was going to happen, and it happened just like they said it was going to. They did a great job. They did it professionally and fast. They definitely get an A in my book.”

“I'd give Miller Restoration an A. I had water damage in the house, and they brought in all the drying equipment. They had to open up the ceiling and use these big heaters to dry out all the water damage. I couldn't even stay in the house because it was so loud and so hot, but that's normal. It dried out all the damaged walls and ceilings. Their slogan is something like, 'We make it good again,' and it's true. Everything was just so waterlogged, and they made it all dry and good again.”

“We had a great experience with Miller Restoration, and the quality of work and the customer service were great. They were always on time, and there was follow-up. We had water damage from our second floor all the way down to the basement. I didn't have to call them back about anything. We were happy with everything, and I would definitely recommend them. I'd grade them as an A.”