Purofirst of Metropolitan Washington
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Purofirst of Metropolitan Washington has received 4.5 out of 5 stars based on 298 customer surveys.
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7th year as a Best Pick Call
"Since we opened our doors in 1994, we have offered quick responses and constant communication with our customers."

Robert Schattner | President
Company Information
Services Offered
Purofirst of Metropolitan Washington offers water damage mitigation; mold remediation; smoke and soot cleaning; repairs and reconstruction; odor removal; biohazard mitigation and cleaning; contents pack-out; boarding up; and tarping services.
Warranty
Purofirst of Metropolitan Washington offers a one-year warranty on labor.
Company History
The company has been serving customers since its founding in 1994.
Distinctions
Purofirst of Metropolitan Washington is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The company is a member of the Indoor Air Quality Association.
Employee Information
Employees of the company wear uniforms, carry identification badges, and drive marked vehicles.
Licenses
MHIC #48129
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Purofirst of Metropolitan Washington has received 4.5 out of 5 stars based on 298 customer surveys.
5
207
4
58
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/23/2017

“We had a bump and grind there for a little bit, but we resolved it about a month ago. They are wonderful. I would use them again. They did everything. We had a sewage back-up in the house because one of our pipes was clogged. They tore the floors out of a bathroom. They cleaned the in-official space. They redid an entire bathroom, floors, wall, ceiling. It was on a first floor, wood floor, so they did a great job with wood floors. They did a great job. I'd give the overall experience a B. We had a challenge. They had a man go ill right in the middle where they didn't have a really good insight too—therefore they couldn't provide me it. The gentleman had a life-threatening disease. It was very difficult. It was a black box to me, and it shouldn't have been a black box to me as a customer. Whenever they said they'd be there, they were there.”

Review by
10/23/2017

“They were very professional. They were mannered. It was water damage. They had to tear the floor up, and they had to go inside the wall to see if water damage had gone back there. Also, they had to put big fans around to dry things out. I would give the experience an A”

Review by
10/23/2017

“They were very responsive. They did flooring and floor repair. It was for water damage. Overall, I would give them a B for the experience because the subcontractor wasn't great, but Purofirst is good.”

Review by
10/23/2017

“I thought they were fantastic, and the guy they sent was really great. We had a broken pipe with a bunch of plumbing. I'd give them an A”

Review by
10/23/2017

“I think they provided the service that they said they were going to provide. They did mold remediation. I would rate them A-.”

Review by
10/23/2017

“They did a good job. They took five rugs. They took it to the cleaners. They said they were going to bring it back, but they never—”

Review by
10/23/2017

“They were punctual, and they did what they had to do. That was it. I'd rate the experience A”

Review by
10/23/2017

“I had a positive experience. They did some work for us.”

Review by
10/03/2017

“They did my mitigation work for water damage about a year ago. They were quick to respond. Overall, I would give them a B.”

Review by
10/03/2017

“I think they were pretty responsive. They did water damage restoration and mold remediation. Overall, I would give them an A.”

Review by
10/03/2017

“They were pretty thorough in the work that they did. They were helping out with water damage and mold. I'd give them a B”

Review by
10/03/2017

“They kept me up to date on what they were doing. They did water damage restoration. I would give them a B”

Review by
10/03/2017

“We had a sewer backup, and they cleaned up downstairs. They definitely cleaned up. They also took the drywall apart pretty haphazardly. Overall, I would give them a B.”

Review by
10/03/2017

“They had a good quality of work. They did water damage and mold remediation. I'd rate them B. They should've been more responsive on our insurance claim.”

Review by
09/29/2017

“I think they left the machine in my house for a long period of time just so they could collect money. It's not a good experience. It was flood damage. I would give them a mediocre rating—C. They were OK. I wouldn't recommend them.”

Review by
09/29/2017

“It was a terrible experience. It was a restoration from water damage. I'd give them a D overall. I would never recommend them.”

Review by
09/25/2017

“It was OK. There was water damage. They did work on the walls and the floors. I'd give them a C. They were OK.”

Review by
09/25/2017

“They did flood restoration. I'd give them an A.”

Review by
09/25/2017

“They did the work on time, and they did a good job. I have no complaints. There was some water damage. It was a window well that overflowed, and so it damaged the sill on the wall underneath. I'd give them a B overall.”

Review by
09/25/2017

“They did the work in a timely fashion. They were very professional. It was property damage—water. It was a flood, and they did the drywall work. They replaced some carpeting and some painting. They’re an A.”

Review by
09/25/2017

“There was some trouble with the punch list. I think they did OK, pretty well. Some of the walls are not completely straight. It does pretty much look the same, but it's not exactly where it should be. The walls aren't plum, some of them. Overall, I'd give them a B.”

Review by
09/25/2017

“The delays in delivery of our rugs made it a neutral experience. There's still some issues regarding the quality of the flooring. It was due to water damage. They basically just worked on the floors. A resolution is still pending. I would grade them C overall.”

Review by
09/25/2017

“They were timely. It was supposed to be for a roof repair, but they had to make an assessment for any water damage. There was a leak. It had to be inspected first. They did a moisture count. They did A work. I didn't have any complaints. They didn't work with a whole lot.”

Review by
09/25/2017

“It was extremely negative. They did remediation, and the remediation was fine. Then I had contracted with them to repair my kitchen. It was a total disaster. It was just a disaster. It was terrible, terrible, terrible. I'll never do business with them again. The remediation was in and out, and that was fine. I spoke to the president of the company on several occasions to get this resolved finally, so I still have records of the situation. I live in a condominium that had recommended them, and obviously I've passed along my experience to the company that managed the company here and they also interceded on my behalf. The bottom line is they ripped apart my kitchen. The guy came in and said it would be ‘done in x’ and basically disappeared for several months. When they finally came to do the repairs, inexcusably or incomprehensibly they brought new cabinets that wouldn't even remotely fit. It was a total disaster, extremely negative experience. Drawing a distinction between the remediation and the repair, I'd give them a D-. There was one experience that the workers did that was just really inexcusable. I wouldn't be likely to recommend them.”

Review by
09/25/2017

“They were fine. They were good. They got it done. It's a pretty disastrous thing with something like that happening to you and they got it done. It was water damage. A supply line in the toilet burst open and kind of flooded. It shot to the walls while we weren't here. They get a B. I remember that I came in, and it was an absolute mess. I never met the people. I just know they came into the apartment one time, but the work they did seemed to be finished. I had a few minor issues with them, but that's all. I thought that they should have been doing more removal of flooring than they did and make them go back and take more out. They only took part of it out where they said they thought it had water. I said, 'Well, the whole floor has to be removed.’”

Review by
09/25/2017

“They were in and out pretty quickly, and they got rid of all of the water damage. One of our pipes burst, so part of the wall and all of the flooring, they gutted it all out and anything they saw that looked like it might have been mold. They earned an overall A. They did not finish the wall on the inside. We had a finished bedroom, and then the inside of where the water heater was stored under the stairs. They didn't finish that part, I assume because it's the inside of the wall. We didn't notice it until everything was done. They just kind of left it open. Their customer service was good.”

Review by
09/25/2017

“They did some work for me to do water remediation in our basement. They did a good job. It was contracted through our insurance company. We've had no issues with the work since then. They did removal, drying, and then they did drywall and painting, and reframing. I'd give them an A overall. It was pretty easy. We worked straight through the insurance company, so they did good communication with them. We didn't have any issues with the adjustors.”

Review by
09/25/2017

“The people, the quality of the work, and the time made it positive. It was very, very quick. We had a water leak in the basement, and they took all the carpet up, dried the basement out, repaired it, and did a good job. Overall, I would give them an A. They weren't that much late, but they had trouble. They had to wait because they had different vehicles, and they couldn't get started because they were waiting on the other vehicle.”

Review by
09/25/2017

“They did a satisfactory job—a good job. They took care of it. We had water damage, a water heater that flooded. They took care of it. They redid the drywall. They redid trim. They painted. They took care of that stuff. They rebuilt after the water damage had been dried out. They took care of all of that, painting and redoing the wall. They get an A. They were fine. Their expertise was fine. I'd recommend them.”

Review by
09/20/2017

“I was very pleased. I liked their mannerisms, their professionalism, and how they were polite and friendly. I was very pleased with them, everything. Their people were great. I had water damage. They helped me to prevent the mold. They helped me to dry out and made sure I was secure. I was pleased. I'd give them an A overall. They were good. I would recommend them.”

Review by
09/20/2017

“They seemed to know what they were doing. We had water damage. They were helping us with remediation. I'd give them an A-. They didn't really do work. They just gave advice, because the work that needed to be done wasn't what they did. If somebody needed that work, I would recommend them. I remember that I found out that they're suited to do bigger jobs.”

Review by
09/20/2017

“They were great. They were professional, and they got the job done in a timely manner. There really wasn't much hassle involved. We had a pipe rupture in our upstairs bathroom and water leaked down to our ceiling onto our second level. They dried it out and did the drywall. They get an A.”

Review by
09/20/2017

“It was awful. It was just terrible. The first people that came and tore out everything because of the water damage, they were fine. They were superior, and I thought, 'Oh, geez.' The ones that did the painting, they were fine too. The ones with the floor, nobody spoke English, nobody. It was a horrible thing because I couldn't tell them, 'Stop, stop, stop.' They used different molding all throughout. It was just awful. They didn't put any padding down, and I live on the ground floor. I'm on concrete, and I'm 78 years old, so I said, 'I want this out of here.' Then they came the next day with the carpets for my bedroom, and it wasn't even the right color. When you held it up, you could see through it. I said, 'I want what was there or something better. You all are really messing up here.' I said, 'Get out of my house. I don't want you all in here. I don't want Purofirst in here.' We went round and round. I said, 'Get the floor out of my house. This laminated floor, get it out. Get it out now. I want padding down. I want decent flooring, and I want decent carpeting in my bedroom.' It got so bad that they sent the people that had the ad all the time on TV. They sent the carpet people as a sub-person. They sent them out here to do my carpeting and the flooring. It's in now, and everything is fine, but I don't ever, ever want Purofirst to come near me. It was awful. Then to add insult to injury, they kept sending me a bill. I paid my deductible.”

Review by
09/20/2017

“I had a leak in my roof. I called the insurance company. They sent them out there as an emergency. I talked to the Purofirst boss, and he said to call him when his guys got there, that if they couldn't find a leak not to put a tarp up. When his guys got there they tried to put a tarp up automatically. I told them no, that their boss said not to. Then they decided to caulk my roof even though they couldn't find a leak. They used a black caulk and a white caulk on my black shingles. Right now, I'm in the process of fighting them because they want to charge me $160 for something they half did. They were supposed to be seeing where the leak was coming in from my drywall, but they said they couldn't find the leak. Overall, I would give them a D. It took them three hours to get to my house. I wouldn't recommend them.”

Review by
09/20/2017

“They came in. They did the work, and they cleaned up after they finished, so everything was good. They had to do some water damage work. I'd give them an A overall. I would recommend them.”

Review by
09/14/2017

“They did what they were supposed to do and did it quickly. They dried out the walls and the carpets and replaced the wall board that needed to be replaced. It was a flooding. It took a week to get everything completed. I'd give them an A”

Review by
09/14/2017

“They were helpful in moving furniture and telling me a little bit about my carpeting. They put a carpet in my living room. They put it in, installed it. It was one room. They also did hardwood flooring. I had a leak in my upstairs bathroom that penetrated three floors. They were very helpful and told me the extent of how much work they would have to do and how it would inhibit my living there—just giving me all the information up front of what I had to deal with. It was water damage. I would give them an A overall. Their quality of work was very good, excellent. There were some things that they could've taken care of. I would definitely recommend them.”

Review by
01/03/2017

“It was the worst experience ever. They were doing water damage restoration. It took them forever to come out. They don't need to be in this publication. It was awful. Worst experience with customer service ever. I know it was horrible and I'll never use them again. I'll give them a D overall.”

Review by
01/03/2017

“They did water damage restoration for me. They were always on time and knew what they were talking about. They got my home restored pretty much to its original condition as far as drying out the walls. They accurately identified where the problem areas were and what needed to be fixed. Now, a year later, I don't have problem in those areas. We had little problems arise, but they're different from what the original problems were.”

Review by
01/03/2017

“They did plumbing and carpentry work for me. They were attentive to the needs, got on it in a timely basis, and informative. This work included mold remediation and water damage repair after that. I'd give them an A rating.”

Review by
12/28/2016

“They were very responsive. I was in Mexico when it all happened, so they were very responsive. They were empathetic in coming. I was out of the country and had to deal with all this stuff. They were very diligent about following up afterward. They were an A.”

Review by
12/28/2016

“They were working on a water leak. Their attitude and prompt attention made it a positive experience. I'd grade them an A”

Review by
12/28/2016

“They had to come back and redo it. They had to come back after the test was done. They hadn't removed it all so they had to come in. We had to pay twice for it. The second time the guys came back. These are the guys who removed it. Whoever removed it didn't get all of it. The guy who came and ran the test said there was still some there so they had to come back and redo it. Overall eventually it got done. I'll give them a C”

Review by
12/28/2016

“It was pretty good and right on point. They did the job right on time. We had some water damage on the middle floor that it went straight through the first floor and into the basement. They changed hardwood, some parts of the ceiling in the basement, and some parts of the sheetrock on the wall. A”

Review by
12/28/2016

“We had a water leak, so they had to take out ceilings and floors. I can't think of anything I didn't like about them. They were always on time and very professional. They had a good project manager and sales team that seemed to know what they were doing. They'd get an A rating.”

Review by
12/28/2016

“It was last year, when we had the light storm. As a result of some snow damage, we had leakage into our attic, in the bedrooms, and down the wall. They dried everything, made sure everything was good, and sanitized by spraying some kind of bacterial solution. They were very thorough and took care of everything. I'd give them an A.”

Review by
12/28/2016

“Purofirst came to deal with a patch of my living room ceiling that collapsed due to ice damage. I had a major hole in my living room and wall. They were coordinated, all in one, and brought in different contractors to do different work and repairs. There was one pointed person to work with through the short repair process, and they work well with my insurance company. I'd give them an A grade. They did a great job. They used a particular kind of spackle material that was new, so it puckered and caused some additional waves in the finished product of my ceiling, which I'm not too crazy about. Other than that, the work was done well.”

Review by
12/28/2016

“The only bad part of that experience is that they wanted to remove the entirety of my carpet when really only a small portion was damaged. What they put in front of the storm door I have, the cellar door, a tornado door, didn't resemble anything like the original carpet that was replaced in the rest of the area that was damaged. I didn't want them to pull the entirety of the carpet up, so they came back with this hideous patchwork. It certainly doesn't resemble anything like—it was water damage from a broken pipe in a bathroom down there. I'd give them a C overall because the guy who actually did put in the rug just threw together a piece I think was a scrap piece that really didn't match the rest of the rug that was replaced. The quality of the work was good but it's so disparate in the difference. It's just unbelievable. Everything else was fine. Just the end job the way they put that one piece back that had nothing to do with or resemble the rest of the carpet.”

Review by
12/16/2016

“They were really nice. I had to fire the previous water mitigation company, so they had the hard task of coming in mid-job. They were very nice and seemed to go above and beyond to make sure that I understood what they were doing. They answered all of my questions, but maybe that's because they knew the previous company had been fired. Maybe that's how they are normally. I'd give them an A”

Review by
12/16/2016

“They  were very professional, paid attention to detail, and did a great job. They were very good. They deserve an A”

Review by
12/16/2016

“They  did great—very, very good. They cleaned up nicely after themselves and were very professional. It was A”

Review by
12/16/2016

“I had water damage from a different unit in the building. They patched it and painted damaged drywall. I'd give them an A”

Review by
12/16/2016

“I had no complaints with them and I'd recommend them.”

Review by
12/16/2016

“They did a pretty good job. They're an A”

Review by
12/16/2016

“I had no complaints with them.”

Review by
12/16/2016

“I had a positive experience.”

Review by
12/16/2016

“I had a positive experience.”

Review by
12/16/2016

“I'd recommend them.”

Review by
12/16/2016

“They did what they said they were going to do. They deserve an A grade.”

Review by
12/16/2016

“I had no problem. I don't have any complaints and I'd recommend them.”

Review by
12/16/2016

“They gave us good information about the type of mold I might have coming in. I'd give them a B.”

Review by
12/16/2016

“They did an emergency response when I had a flood. The people that came to deal with the immediate aftermath of the flood were particularly good. They had to come in the middle of the night to deal with an emergency, and they were very good. They earned an A.”

Review by
12/16/2016

“They did some work on a rental property that my husband manages. I don't really know what occurred, but I don't think there were any issues with the work. I had no complaints.”

Review by
12/16/2016

“They did my house. It worked out fine. They responded quickly. The only downside is they damaged my wood floors in the process. I'd give them a B.”

Review by
12/16/2016

“That was good. They get an A rating.”

Review by
11/17/2016

“They did water remediation work. They did what they said they were going to do, and that's all I can ask for. I'd give it an A. It has been a while; I don't think they were terrible.”

Review by
11/17/2016

“I  had a leak right after one of those really bad storms. So they patched up the leak temporarily until I had the insurance adjustor do the claim and go through that process. They were great; they came out in the dark, so that was wonderful. They get an A”

Review by
11/17/2016

“They did some water damage remediation. I think they did a good job; I haven't had any leaks since then. They were good. I'd give them an A. I have no complaints. If I had anybody needed something like that, I would be willing to recommend them.”

Review by
11/17/2016

“They did mold and water damage remediation. They seemed professional. I'd give them an A-.”

Review by
11/17/2016

“They did remediation on my water damage. They deserve an A.”

Review by
11/17/2016

“They did excellent work and I had no complaints. They were doing water damage and mold remediation. I would recommend them.”

Review by
11/17/2016

“They did some water damage remediation and replaced a fascia on the roof. There was some delay in the work, so it took a long time. I'd give them a B.”

Review by
11/17/2016

“They did mold remediation work. They were precise in getting back to me. They came on time. They were very neat and methodical. I'd give them an A.”

Review by
11/17/2016

“They did water damage and mold remediation. I was pleased with their service. They get an A grade from me.”

Review by
11/17/2016

“Some of the experience was positive, and some not. The remediation was very good, the restoration was not so good. The restoration had a terrible project manager who never communicated, never got things done on time. He didn't communicate with his own subcontractors, didn't communicate with us. The journeymen people they sent were great. But the management was terrible. I'd give them maybe a C”

Review by
11/17/2016

“They did water damage work. I liked the quality of work, but not the planning. There was a lack of communication and I gave that feedback directly to the insurance company. The project manager didn't seem to always convey when or what was going to happen. I had to sometimes plan for them like, ‘Hey by the way, why don't we plan like this?’ Otherwise, the work was actually pretty good. I would say they get a B”

Review by
11/17/2016

“They did some restoration work. They were very professional. They came in and did a thorough estimate on what needed to be done. I tried to get back in touch with one of the foremen, but I wasn't able to contact him and he would never return my call. I don't know what that was about. I'd give them a B-.”

Review by
11/17/2016

“They  were doing water damage remediation work. I thought they did high quality work. Their workers were responsible, their communication was good, and they did what they were supposed to do. I'd give them an A-. It did take a long time to get the work finished, but that was not entirely their fault.”

Review by
11/17/2016

“They  did a cleanup and mitigation after we had a flood. It happened on a Sunday evening, and they came all the way from Maryland to northern Virginia in two hours. Every fire alarm was going off in the house, but they went through and took them all down, and set everything up. They were great. It was excellent, I would give them an A”

Review by
10/21/2016

“They did a good job. I'd say an A. They were great.”

Review by
10/21/2016

“I don't know a B. It's been so long I can't remember actually.”

Review by
10/21/2016

“They were very good. I had a leak a pipe burst, so they did the mold remediation, then dried out the basement and bathrooms. Then put in new light fixture and new walls to get it back up to where it was. I would give them an A rating.”

Review by
10/21/2016

“They were awesome. They were extremely professional and went above and beyond. They responded quickly and did a great job. I had complete trust. They made a bad experience with sewage backup a little less unpleasant. They were an A”

Review by
10/20/2016

“It was fine, it was good. They get an A grade from me. I don't recall anything I liked about their service. They were not intrusive; they did their job, and got out of the way.”

Review by
10/20/2016

“I think they replaced the floors and walls from water damage—A”

Review by
10/20/2016

“They cleaned up and fixed water damage in a ceiling. They were A”

Review by
10/20/2016

“It was water damage restoration. It was A”

Review by
10/20/2016

“It was good. I'd say a B”

Review by
10/20/2016

“They get an A from me.”

Review by
10/20/2016

“They did water damage restoration. They  were excellent and did everything fine. I would absolutely recommend them.”

Review by
10/20/2016

“I was getting ready to call there, we've had some problems with the kitchen floor in recent weeks. It was a very frustrating experience actually. It was not a great experience. They miss-measured the living room three times! When they installed the linoleum in the kitchen floor there was a big air bubble and they had to come back and fix it. And now we're having problems that I was about to call them about anyway where there are nails poking through the linoleum in the kitchen floor. Water damage restoration. C-.”

Review by
10/20/2016

“It was water damage and mold. A”

Review by
08/20/2015

“They just put a remediation after a flood. I can say they got here quickly, they made a bit of a mess in my house, they did do some rather permanent damage, but otherwise, I think they did an OK job. When they were tearing out drywall, extra, they bent up corner beams, tore up carpeting, to the point where it was almost unrepairable. My contractor was eventually able to deal with all that, made a whole lot more work, he had to rip a lot of stuff out that he would not otherwise had to do. They did water remediation, after a flood they came out and cut out wet dry wall, and tore up flooring, and bring in dryers, and extra. I would give them a B-.”

Review by
08/20/2015

“I had a positive experience with the second builder that they sent, or contractor that they sent, the first person, Sam Spellman, he was not a great communicator, and I had to frequently harass him just to get an update, the second guy that they sent just finished things up, was incredible, he was fast, efficient, he contacted me about things, and helped me understand stuff that as just a, someone who is not familiar with construction would have been difficult without that explanation and I didn't have to ask, he was fantastic and tragically I can't remember the name of the guy who did a great job, and came in, it was not, they worked for my home owner's association, so I did not choose them per say, but everyone else they were like 4 different support groups who helped me, there were people who came, when the flood was happening, and who dealt with that stuff, the woman who was in charge, her name is Linda, she was fantastic, and then this other guy took over to pack up all my stuff, and get it out, he was good too, other than the issue I had with Sam, the guy who came in, Dan, Dan was his name, he came in later and took care of business, it was overall, 3 for 4, it was pretty good. They did some other stuff, mold removal to, or at least they coordinated, they hired a subcontractor to deal with that but they had to deal with all the water damage, fixing the walls, replacing the flooring, extra, and fixtures that got full of water, and things like that. They were there immediately, they were there within a couple of hours of the event, it took a while for the event to be caught because we weren't home, the home owners weren't home when it happened, and as soon as the HOA made the call, I feel like they were there within an hour or so. Overall I would say it was a B”

Review by
08/20/2015

“They did work, and promptly, and did a good job. They came in immediately in a pinch, and it got extradited service that I thought was very good. They did water remediation, water damage remediation. They were very prompt, and efficient, and quick, and I appreciated that. I would give them a B”

Review by
08/20/2015

“Purofirst did my water mitigation. They were professional and polite, and they made every appointment on time. I think they were in my house six times, and they were very good to work with. I had a leak on my second floor, and they pulled out the wet drywall and then came back to monitor the moisture content and the dehumidifier. They came in Friday afternoon and finished the following Thursday. They came through my insurance company. Purofirst is an A.”

Review by
08/20/2015

“I liked that they worked with the estimate my insurance company had provided me with. They provided several different options for how I could go forward, and they were just all-around great guys. They fixed a leak in my bathroom, and then replaced some of the stuff that was damaged. Their office staff was really helpful—everybody was really good. I would grade them as an A, definitely.”

Review by
08/17/2015

“We had a refrigerator leak water into the basement. Purofirst dried everything out with fans, stripped the drywall off, and cleaned the water damage inside the walls. What made it great was that they were very thorough. They communicated what they were doing very well. We had no idea what to expect, and they cleaned up after themselves and were professional. My insurance actually recommended them to me, and I would say they deserve an A.”

Review by
08/17/2015

“They put back together my basement, and part of my house, after my water pipe froze and burst, it involved remediation work, and putting back dry wall and recarpeting, and such, and they were pretty good about it, and they made some helpful recommendations for things I could do, it was more or less, positive. They were preferred providers by my home owners insurance company. I would give them a B.”

Review by
08/17/2015

“Purofirst took care of everything. They were completely full-service—from the cleanup to the repairs, the storage of my furniture, and the delivery of my furniture. It was good to deal with one company for everything. I found them through my insurance company. I’d call them an A.”

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