Restoration 1 of North Atlanta
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Restoration 1 of North Atlanta has received 4.9 out of 5 stars based on 30 customer surveys conducted through GuildQuality.
5
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1st year as a Best Pick Call
"From the moment you call, we value your time and needs. We understand your stressful situation, so we are fully committed to providing honest, timely, and efficient restoration services. You have other worries in life; let us handle the property damage! Restoration 1 of North Atlanta is available day or night to help."

Rob Horstman | Operations Manager
Company Information
Services Offered
Restoration 1 of North Atlanta offers water removal, water damage mitigation, mold remediation, sewage cleaning, structural drying, decontamination, deodorization, and sanitization services. The company also offers 24/7 emergency service, board-up services, and fire and smoke cleaning.
Warranty
Restoration 1 of North Atlanta offers up to a two-year warranty.
Company History
The company started in 2016 and is locally owned and operated.
Distinctions
Restoration 1 of North Atlanta is an IICRC Certified Firm and employs IICRC-certified technicians.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell
Address
1031 Cambridge Square Suite G
Alpharetta, GA 30009
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Restoration 1 of North Atlanta has received 4.9 out of 5 stars based on 30 customer surveys conducted through GuildQuality.
5
28
4
1
3
0
2
1
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/12/2020

“The overall customer service, customer engagement, and incredible high quality exceeded my expectations.”

Review by
05/12/2020

“The overall professionalism. We did a test and they did not force me to use theirs for mold detection and the results were exactly as they said they would be. It was very impressive . They are very high quality.”

Review by
05/12/2020

“I would like to recognize the project manager for his exceptional service. He was very helpful.”

Review by
05/11/2020

“I'm assuming they got the job done.”

Review by
05/11/2020

“The initial walk-through of the problems and how they were going to remediate them met or exceeded expectations.”

Review by
05/11/2020

“They all did a fine job. Everyone that worked on the project did fine, and I appreciate all of them.”

Review by
05/11/2020

“There was nothing exceptional, except my insurance paid them and my house is still a wreck. My toilet had to be ripped out on my first floor and I haven't been able to put it back. All my hardwood flooring is ripped out. Also, the carpeting has been ripped out and the downstairs bath is not useable. There is nothing in there, everything had to be taken out. I am so sorry I used them.”

Review by
05/07/2020

No review comments provided

Review by
05/07/2020

“Responded quickly to mitigate damage done due to flooding in my home. Technician was very friendly and professional.”

Review by
05/04/2020

No review comments provided

Review by
05/03/2020

No review comments provided

Review by
05/02/2020

“I would like to recognize the guys who were in charge of the job site. I am really bad with names.”

Review by
05/01/2020

“They met my expectations with everything.”

Review by
05/01/2020

No review comments provided

Review by
04/30/2020

“Great service.”

Review by
04/30/2020

“I would like to recognize, Rob, for exceptional service. He was always there. He was knowledgeable and very professional.”

Review by
04/30/2020

“They did a very professional and timely job.”

Review by
04/30/2020

No review comments provided

Review by
04/30/2020

“I would like to recognize, Miguel, in sales. Also, Rob and Louis in operations.”

Review by
04/30/2020

“Restoration 1 North Atlanta did a wonderful job and was extremely helpful. I live in California and I had to manage this work from here, but they were amazing.”

Review by
04/30/2020

“They met or exceeded my expectations with their responsiveness.”

Review by
04/30/2020

“Restoration 1 exceeded my expectations. They definitely worked with me throughout the process. I know there were some issues with my insurance company and saying how much they were going to pay. It was kind of a back and forth. Restoration worked with me throughout the entire process. Flo was great at following up with me on the next steps that I had to take.”

Review by
04/30/2020

“Since I do not live in the home they worked on, the transaction had to happen remotely and I had to trust that they would do a good job. After inspecting the work, they did do quality work on a more difficult job. I was happy with the services.”

Review by
04/30/2020

“I would like to recognize Rob.”

Review by
04/30/2020

“I would like to recognize the people on-site. They all did a great job.”

Review by
04/29/2020

No review comments provided

Review by
04/29/2020

No review comments provided

Review by
04/28/2020

No review comments provided

Review by
04/28/2020

“The entire team is fantastic!”

Review by
04/28/2020

No review comments provided

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