Legacy Restoration Services
12th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Legacy Restoration Services has received 4.7 out of 5 stars based on 70 customer surveys conducted through Our Research Partners.
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12th year as a Best Pick Call
"Our success relies on the satisfaction of you, our customer. We treat every job as if it were our own home and every customer with honesty and respect. We have assembled a great team who share our philosophy. Legacy is locally owned and operated, and as the owner, I am always accessible."

David Abbey | Owner
Company Information
Services Offered
Legacy Restoration Services provides 24-hour water extraction, structural drying, content pack-out and cleaning, mold remediation, sewage cleanup, and decontamination services. The company offers 24-hour tarping and tree removal. Mold inspections and estimates are available for a fee. Legacy provides insurance carrier-approved computerized estimates and invoices.
Warranty
Legacy Restoration Services offers up to a five-year written warranty.
Company History
Starting in 1999, owner David Abbey has worked in the emergency services industry for 23 years and brings his decades of experience to overseeing every job.
Distinctions
Owner David Abbey is IICRC certified and is a licensed general contractor. Legacy Restoration Services is an IICRC Certified Firm.
Areas Served
Acworth, Alpharetta, Brookhaven, Buford, Canton, Chamblee, Cumming, Doraville, Duluth, Dunwoody, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Marietta, Milton, Peachtree Corners, Roswell, Sandy Springs, Smyrna, Sugar Hill, Suwanee, Tucker, Woodstock
Address
5905 Steeplechase Boulevard Suite 400
Cumming, GA 30040
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

Legacy Restoration Services has received 4.7 out of 5 stars based on 70 customer surveys conducted through Our Research Partners.
5
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5
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/20/2022

No review comments provided

Review by
09/19/2022

No review comments provided

Review by
09/15/2022

“The Legacy team provided us great service and was very professional.”

Review by
09/13/2022

“Was told I’d receive a price to replace garage ceiling plus install HVAC vent and plastic cover for condensation area. Have yet to have anyone contact me.”

Response
Thank you! We are glad you are happy with the remediation. It is my understanding one of our estimators is scheduled to meet with you next week. We appreciate you and your business.
Review by
08/05/2022

No review comments provided

Review by
07/27/2022

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Review by
07/18/2022

“They are great. They're very professional, they do answer their phone, they do correct problems, and they're very cooperative and very professional. I had a problem with Irma; I had moved out of my house, and they did the restoration. They did the restoration—and, of course, the painting, the remodeling, all the stuff that goes with that. I'd give them an A; I can't say I had any problems. It took a long time but that was what we had to do, we had to be very patient. As far as the way they were—they were very professional and great. I would certainly agree that they're great.”

Review by
07/14/2022

No review comments provided

Review by
07/08/2022

“They were professional, timely, and followed through on commitments.”

Review by
07/08/2022

“They did a great job. It was easy and quick, and the workmanship was excellent.”

Review by
07/08/2022

“This company provides excellent customer service, the timeliness of repair was exceptional, and David went above and beyond. I had to have a brand new bathroom cabinet put in and got confused on the measurements when I went to order the cabinet at Home Depot. I reached out to David and he returned my call on a Saturday and spoke with Home Depot to make sure that I ordered the correct size cabinet. Helping me shop for a cabinet wasn't part of his job, so that was exceptional to me!”

Review by
07/08/2022

“I used this company for mold remediation and reconstruction work following the remediation. I found their work to be excellent for the mold remediation work, but only so-so on the reconstruction work.”

Review by
06/24/2022

“I highly recommend this company for water damage and mold remediation.”

Review by
06/24/2022

“This company was very easy to work with. They were very professional and the quality of workmanship was excellent.”

Review by
06/24/2022

“I had extensive water damages to my house. This company was recommend to me and I'm happy that I hired them so now I'm paying forward as they completed a large complex project on time, on budget and with very good quality. Highly recommended.”

Review by
02/25/2022

“The excellent quality of the company from the executive staff to the tradesmen is unsurpassed.”

Review by
02/15/2022

No review comments provided

Review by
12/14/2021

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Review by
12/10/2021

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Review by
10/22/2021

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Review by
10/22/2021

“They did good work for me, both commercial and residential.”

Review by
10/07/2021

No review comments provided

Review by
09/30/2021

“So pleased with the service I received from the top of management to all the workers who helped restore my home.”

Review by
09/25/2021

No review comments provided

Review by
09/24/2021

“They responded very quickly, It was an emergency situation. They had someone out within an hour.”

Review by
09/20/2021

No review comments provided

Review by
09/08/2021

No review comments provided

Review by
08/23/2021

“Happy with their work. Nice group of men to work with and the office personnel.”

Review by
05/18/2021

No review comments provided

Review by
04/05/2021

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Review by
02/03/2021

“I was first visited by Keith who did an estimate, he was very knowledgeable and thorough. The people who did the repair were excellent. They were caring, careful, wore mask the whole time, and the wife on the team was as good as the man, they were neat, cleaned up, & covered the floor. I was extremely satisfied with them and would call them again if I had another problem. Keith even came back and checked on everything.”

Review by
02/01/2021

No review comments provided

Review by
12/13/2020

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Review by
11/24/2020

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Review by
10/22/2020

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Review by
08/31/2020

“Excellent company, excellent service, and excellent customer service.”

Review by
08/24/2020

No review comments provided

Review by
01/31/2020

“They did an outstanding job! If I found something that I wasn't satisfied with they redid it to my satisfaction.”

Review by
10/20/2019

No review comments provided

Review by
09/16/2019

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Review by
08/28/2019

“Job started well. We were told 2-3 weeks maximum to finish the job. The job did not get finished until 2 months later.”

Review by
07/29/2019

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Review by
06/26/2019

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Review by
06/26/2019

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Review by
06/15/2019

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Review by
06/06/2019

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Review by
05/15/2019

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Review by
05/06/2019

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Review by
05/02/2019

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Review by
04/30/2019

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Review by
04/30/2019

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Review by
04/14/2019

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Review by
04/07/2019

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Review by
04/04/2019

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Review by
04/04/2019

“I would recommend that you make sure that when David comes for the estimate, he looks at everything. He didn't take the plastic off the ceiling when he did the estimate, so when the workers came, they didn't realize they needed a double ceiling. They didn't have the appliances moved out, so most of the corners in the ceiling are not smooth because they couldn't really reach that far. To paint the room they just moved things around a little bit. It just didn't seem like a very good job the way they did it.”

Review by
04/02/2019

No review comments provided

Review by
01/28/2019

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Review by
01/26/2019

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Review by
01/25/2019

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Review by
01/25/2019

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Review by
01/24/2019

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Review by
01/24/2019

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Review by
01/24/2019

“They did excellent work.”

Review by
01/24/2019

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Review by
01/24/2019

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Review by
01/24/2019

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Review by
01/24/2019

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Review by
01/23/2019

“We just were not very satisfied with the way it all turned out.”

Review by
01/09/2019

“I've used them a couple times and they are very good and reliable.”

Review by
01/09/2019

No review comments provided

Review by
12/26/2018

No review comments provided

Review by
12/18/2018

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Review by
12/13/2018

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Review by
12/13/2018

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Review by
12/13/2018

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Review by
12/10/2018

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Review by
12/03/2018

“I have already recommend them several times. They did a great job. They made sure everything went smoothly. The project manger, Todd, was great. Throughout the whole process I only had one complaint about the flooring contractor, who didn't do such a great job.”

Review by
12/03/2018

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Review by
12/03/2018

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Review by
11/29/2018

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Review by
11/29/2018

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Review by
11/29/2018

“They did a wonderful job and were extremely courteous and helpful through the entire process!”

Review by
11/28/2018

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Review by
11/28/2018

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Review by
09/02/2018

“The clean--up team was impressive. The approach to restoration was disjointed and not always what I hoped for. In the end, it all came out satisfactorily, but 1) the carpet firm that I met with to select the replacement was not the one that did the job (the change in the vendor happened without me receiving notice), & 2) the carpet layers tore the plywood on one side of the hollow door to them closet. The repair to the door was made without replacing the door & without the contract staff introducing themselves to me to let me know about the approach they planned to take.”

Review by
08/15/2018

No review comments provided

Review by
08/15/2018

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Review by
08/15/2018

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Review by
07/27/2018

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Review by
07/25/2018

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Review by
07/25/2018

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Review by
07/25/2018

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Review by
07/25/2018

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Review by
07/20/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/10/2018

No review comments provided

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