All South Restoration, Inc.
9th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All South Restoration, Inc. has received 4.7 out of 5 stars based on 175 customer surveys.
5
135
4
29
3
8
2
2
1
1
9th year as a Best Pick Call
"Our success relies on the satisfaction of you, our customer. We treat every job as if it were our own home and every customer with honesty and respect. We have assembled a great team of craftsmen who share our philosophy. All South is locally owned and operated, and our owners are always accessible."

Mark McClure & David Abbey | CEO & President
Company Information
Services Offered
All South Restoration provides 24-hour water extraction, structural drying, content pack-out and cleaning, mold remediation, sewage cleanup, and decontamination services. The company offers 24-hour emergency tarping, board-ups, and tree removal. Mold inspections and estimates are available for a fee. All South uses insurance carrier-approved computerized estimating.
Warranty
All South offers up to a five-year written warranty.
Company History
All South started as a small, two-person emergency services company in 1999 and has expanded into a full-service restoration firm.
Distinctions
The company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Areas Served
Acworth, Alpharetta, Brookhaven, Buford, Canton, Chamblee, Cumming, Doraville, Duluth, Dunwoody, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Marietta, Milton, Peachtree Corners, Roswell, Sandy Springs, Smyrna, Sugar Hill, Suwanee, Tucker, Woodstock
Address
5905 Steeplechase Blvd Suite 400
Cumming, GA 30040
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

All South Restoration, Inc. has received 4.7 out of 5 stars based on 175 customer surveys.
5
135
4
29
3
8
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/26/2019

“David Abbey was extremely prompt and helpful in addressing concerns throughout the project, so in the end the job was well done.”

Review by
01/25/2019

“Yes, David Abby did an amazing job. Everyone I had contact with from the first phone call were all outstanding.”

Review by
01/25/2019

“I was satisfied with how well All South Restoration stayed on schedule.”

Review by
01/24/2019

“All South Restoration provides excellent customer service, the timeliness of repair was exceptional, and David went above and beyond. I had to have a brand new bathroom cabinet put in and got confused on the measurements when I went to order the cabinet at Home Depot. I reached out to David and he returned my call on a Saturday and spoke with Home Depot to make sure that I ordered the correct size cabinet. Helping me shop for a cabinet wasn't part of his job, so that was exceptional to me!”

Review by
01/24/2019

“I worked with Lee and he was excellent. He was very professional and knowledgeable.”

Review by
01/24/2019

“I think All South Restoration Inc exceeded my expectations by how quickly they responded, and took care of me. That was amazing.”

Review by
01/24/2019

“I think they did a great job overall. They fought for us with the insurance company to help make sure the insurance covered the appropriate quality of work.”

Review by
01/24/2019

No review comments provided

Review by
01/24/2019

“I would like to recognize the main contact because he was extremely professional. Additionally, I would like to recognize the countertop installers because they were experienced and did a good job.”

Review by
01/24/2019

“All South Restoration Inc. did a great job. It was easy and quick, and the workmanship was excellent.”

Review by
01/24/2019

“An unusual circumstance came up and they handled it professionally.”

Review by
01/24/2019

“I was most satisfied that they were able to get it done immediately. I was in such a dilemma because it was on Easter Sunday, and everything moved pretty fast.”

Review by
01/24/2019

“They met or exceeded expectations in the whole project. It was restored to what it was like before, and that's the goal you're after when you have something like water or fire damage. You want it restored to what it was previously, and it was.”

Review by
01/23/2019

“We just were not very satisfied with the way it all turned out.”

Review by
01/09/2019

“I've used them a couple times and they are very good and reliable.”

Review by
01/09/2019

No review comments provided

Review by
12/18/2018

“David and Lee were both exceptional, quick to respond and kept me informed at all times. They chose top notch workers, and never settled.”

Review by
12/13/2018

No review comments provided

Review by
12/13/2018

“It looks great.”

Review by
12/13/2018

“They fixed some drywall issues for me.”

Review by
12/10/2018

“I would like to recognize my project manager Lee. He was awesome. The repair was on my parents' house. I trusted Lee to see everything through with minimal visits required from me.”

Review by
12/03/2018

“The quality of workmanship the quality of their contractors they used and they returned calls same day every time we had reached out or had a question”

Review by
12/03/2018

“I am satisfied with Todd, the project manager. He was fantastic and did all the painting and drywall. He did everything really well including the painting, tile floors, and finishing everything up as far as the dry wall. I have no complaints.”

Review by
12/03/2018

“Communication was very good”

Review by
11/29/2018

“The co-owner was extremely helpful and knowledgeable and kind throughout the process. Also the person who coordinated jobs explained everything and helped me many times, and the project manager who directed the daily work on the house, did a fantastic job and was unfailingly kind and helpful throughout. I was offered many choices about materials and alternatives and I would recommend this company to anyone. They all did a superlative job! We love our house!”

Review by
11/29/2018

“I worked very closely with David Abbey and he was wonderful to work with. He knew his stuff and was committed to ensuring that we had a positive experience throughout the project. His assistance in helping us make decisions that were new to us was very much appreciated.”

Review by
11/29/2018

“In addition to doing an excellent job and being professional, they were very helpful in assisting me in dealing with my insurance company.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
09/02/2018

“The crew leader for the clean-up, Joe Knodle (sp?) was commendable. He was knowledgeable, courteous, competent, had good communication skills, and a positive attitude.”

Review by
08/15/2018

“Lee was exceptional.”

Review by
08/15/2018

“I would say that they met my expectations by getting the work done in a timely fashion, even though it had to be adjusted due to the issues. They were timely addressing it.”

Review by
07/27/2018

“I would recognize the man that did the work for exceptional service. I believe his name is Isaiah.”

Review by
07/25/2018

“The whole crew did a good job. The two foremen I spoke with were good as well.”

Review by
07/25/2018

“Everyone at All South Emergency Restoration Services was good.”

Review by
07/25/2018

“They met my expectations for the repair work. It looks like there was never any damage. It was very well done.”

Review by
07/25/2018

“They met all of my expectations.”

Review by
07/20/2018

“Everyone I worked with from All South including the various trades and suppliers were extremely helpful and we are very pleased with result. Thank you!”

Review by
07/20/2018

No review comments provided

Review by
07/19/2018

“I was satisfied with their flexibility around my schedule.”

Review by
07/12/2018

“I would like to recognize Joe for his exceptional service.”

Review by
07/12/2018

“I was most satisfied with the timeliness of my completion. It went faster than I expected.”

Review by
07/12/2018

“We had a problem with their subcontractors setting off the alarm system and we concurred a fine. All South stepped up to the plate and paid the fine.”

Review by
07/12/2018

No review comments provided

Review by
07/10/2018

“I would like to recognize the women who came in and packed up my home for their exceptional service.”

Review by
07/10/2018

“They dried the floors like they were supposed to.”

Review by
07/05/2018

No review comments provided

Review by
07/05/2018

“I would like to recognize Lee Payton for his wonderful service. I was able to completely trust him and put the restoration of my parents' home directly in his hands after my father's passing and the discovery of a flooded house.”

Review by
01/17/2018

“Well, I was an engineer; they've done some work for me as a contractor and they've always done excellent work. They've done restoration work on mostly residential type projects for water damage or disaster—trees falling on houses, or water damage. A+—I always enjoy working with them. Every time I did a project with them, they had a project manager assigned to the job, and any time I had an issue, it was quickly resolved and taken care of promptly.”

Review by
06/19/2017

“They all went to work right away on the job. I guess they sensed that I was desperate to get my kitchen back to normal, where I can be able to use the kitchen, because I was out of a kitchen for months. Originally I was with another company, and they definitely fixed the issue—the only downfall I had was that it was during a holiday, and they didn't come during the holidays as planned. That was the only thing; other than that, they did everything to my liking. I'll give them an A.”

Review by
06/19/2017

“Every single person that we dealt with, them and the people that they brought in here were absolutely wonderful. I'm telling you, if we ever had another problem—dear lord I hope we don't—I pray we would get them because they are wonderful. Every single person that we dealt with, I mean, they bent over backwards—they called us right back, they answered our questions, and they came out if we thought we had a problem. They were wonderful; that's all I can say, that they were wonderful. I'm glad that whoever got us with them, I'm glad that they did, because they are wonderful. It was water damage. We had just moved here from Florida; the day after we moved here, we went down to buy a new washing machine, and two days later they delivered it. Now, we still had boxes stacked up in here, were trying to put stuff away, and the washing machine flooded—it was defective, the hose was defective in the back of it, and it flooded my house. Then the first company that came out—it wasn't All South, it was somebody else that came, somebody that the people that brought the washing machine called—and they were horrible. Then when they got us with All South—they went ahead and made sure that we got all the new carpeting, that the water heater was put in and out—everything. They were wonderful; I would recommend them for anything, and I'd give them an A++. There's not one little thing that I would do or say could be different; they were wonderful.”

Review by
06/19/2017

“I've had really bad contractors in the past, and the guys were great. Everything they recommended and set time lines for—everything was good. They were always here. They were quick, and they were efficient in their work; I've had no complaints on the work. They rebuilt about 75% of the inside of my house—I had a flood on three stories—so they rebuilt five bedrooms, three baths, a kitchen and dining room, with walls and ceilings. They did a huge job; they did it in about six weeks, and I was kind of amazed—it looks brand new today. I'd give them an A+; I have no complaints. I would not only recommend them, but I would rehire them in two seconds.”

Review by
06/19/2017

“They were absolutely fantastic. They did really good work, they were on time, and they went above-and-beyond. I can't complain about those guys at all. All South—they came in, and they patched a pipe that had bust underneath my slab, so they patched that, patched the cement, laid down some new floor, and also painted in the room where the pipe burst. It's looking fantastic today—A+.”

Review by
06/19/2017

“They did what they said and did a good professional job. They did mold, mildew, or something-remediation. I really don't know what it was, they just did some remediation work; I never had anything tested. They just cleaned up some 50-year-old home that had rafters that needed touching up. I don't live there anymore, but I'd give them an A+.”

Review by
06/19/2017

“I had a very positive experience with them, but not with who they subcontracted for my shower stall. The work that they did was very good, and they helped me out once the tile got messed up. It's fine now because they made sure the subcontractor fixed it. The people at All South were great. I'd grade them A+.”

Review by
06/19/2017

“They're very professional, showed up on time, and I was very happy with the service. I had some basement flooding, and they restored it—actually better than the original. It still looks good today. I'd give them an A+, and I would recommend them.”

Review by
06/19/2017

“They came, did what we asked them to do, and they did what they said they were going to do. It was mold remediation—haven't had any issues since. I would give them an A+. They seem to know a lot about it, and they did a good job.”

Review by
06/19/2017

“They have great customer service, and they were very reliable. They helped us replace all of the hardwood flooring on the main level; we had a water leak. So, I'd give them an A+.”

Review by
06/19/2017

“They were just super-helpful the whole step of the way. They refinished my basement after a flood. It's beautiful; I'd give them an A.”

Review by
06/19/2017

“They just worked well. I'd give them an A+. They did water damage restoration for me.”

Review by
06/19/2017

“That had to have been the flooded floors—they came out and put some pads down to try to suck some of the water out of the floor, but it didn't work, so I ended up having to pay to have it all replaced anyway. I was a little surprised by some of the charges that came through. A little pricey; I'd rate them a B. They didn't really do anything after they tried to get the water out of the floor. The water work they did do was alright.”

Review by
06/14/2017

“They were all very nice, very professional, and very easy to have in the house to be around. The water damage was under my dishwasher on the hardwood floor. It's all better now. I'd give them an A. Likely to recommend them.”

Review by
06/14/2017

“It was OK. I'd give them a B. It was water damage they did for me. They were OK.”

Review by
06/13/2017

“We had a flood; they came in and cleaned it up—brought the fans in and did all that. I'd grade them as an A+.”

Review by
06/13/2017

“They're very timely, very helpful, and did exactly what they said they were going to do. I had water damage on three levels of my house; it only affected certain rooms. I'd give them an A+. I already have recommended them.”

Review by
06/13/2017

“Excellent—they're the ultimate professional, and they're very knowledgeable. In fact, we're so happy with what they did, we'll have them do more work in our home, come this summer. We had a leak in the house, the entire main floor. It was so bad, that I couldn't have it restored—I had to replace the whole main floor. I'd give them an A+ across the board. I have already recommended them, and I'm using them again. This is one of those things when you own a home, and you strike gold when you meet the right company.”

Review by
06/13/2017

“For one, they were on time when they said they were going to meet me at my house, because I didn't want a lock-box key. Every day that they said they were going to do something, they did. If there was a conflict, they notified me in advance if they needed to make any changes. Every person that came out was very professional, and they did a good job. It was contracting, so they contracted different parts. They did abatement, where they took out some tile with asbestos in it, they took out some sheet-rock with asbestos in it, then they came back and restored everything. They also took out carpet—they re-carpeted. They had to re-put sheet-rock back up, and they had to redo the light fixtures because all of that had to come down—it was water damage. I think they did a good job; I'll give them an A+. The painting could've been better, but other than that, everything else was good. Everything was done great. Like I said, the painters should've done better—only the painting was OK. And they did correct whatever he missed. I was able to point it out, things that I didn't like, and they did come back out to correct it. Cleanliness was good; there was a lot of dust, but that comes with the job when you're sanding and stuff. Still good—I would recommend them, and I would use them again myself, if I had to.”

Review by
06/13/2017

“They were very responsive to my emails and my texts, as well as my calls. Even their subcontractors were great to work with; they did everything on time and within the budget that they told me. They refinished my main floor, my wood floors. They also dried some water damage that I had when I was out of town. I would give them an A.”

Review by
06/13/2017

“They were very responsive; they made sure that the work got done on time and the process kept moving, and they worked well with our insurance company. They did some work in our bathroom. They removed a bathtub, converted it into a shower, and they redid all the tile in the bathroom. It was sewage. I would say they're an A.”

Review by
06/13/2017

“I would give them an A. They did water damage.”

Review by
08/25/2016

“I had no issues. They did mold remediation. He eventually left and went on. Not very good communication. Told me instead what they start and of course it's a very invasive process because you're going to be uncomfortable and we felt like he was able to let me know what was going to go on and there was nothing to tell you. It was an A.”

Review by
08/25/2016

“I had a tree limb fall on my roof and they came in—because of that, I had water damage to the interior of my living room. They had to come in and replace the drywall and the ceiling. They showed up and they did their job. I'll give them an A-. Everybody did a fantastic job. They were efficient. They showed up on time and they were good communicators, but they were a little pricey.  ”

Review by
08/25/2016

“We had sewage backed up, so basically they were coming in to help clean up that in our basement. They were very responsive to us. It happened on a weekend, and it was hard to find anybody that would even answer our phone calls. They not only answered, but they sent someone out very quickly.  ”

Review by
08/25/2016

“We had a water leak and they helped take care of that for us. They did water damage repair. They were pretty responsive, and we appreciated that. I would give them A+ across the board. We didn't have any issues at all.”

Review by
08/25/2016

“They were removing water from our basement. We'd had a flood in the basement. It was disaster recovery. They were very respectful, quick, and they cleaned up well. They did good work. They saw the job through and I was satisfied with their work. I'd give them an A+ overall.  ”

Review by
08/25/2016

“They did a ceiling repair. I had some water leaking that damaged the ceiling. They scheduled a time really quickly, they arrived on time, and did all the things we needed to do. I'd give them an A across the board.”

Review by
08/25/2016

“It was excellent. They did water damage restoration for me. I liked everything about All South. They were very good at everything they do. They tell you exactly what you have. Very thorough. I'd give them an A+.  ”

Review by
08/25/2016

“It was good. They did water extraction for me. They were immediate and friendly. I’d say they’re an A.”

Review by
08/25/2016

“They were great. They were excellent with no complaints and I'm 100 percent likely to recommend them. It was water damage repair.”

Review by
08/25/2016

“They did excellent work with no complaints from me. I'm likely to recommend them to someone. They did water damage repair.”

Review by
08/25/2016

“Across the board, their work was excellent. I had no complaints, and I'm 100 percent likely to recommend them. It was water and sewer damage.  ”

Review by
08/25/2016

“It was water damage restoration. I think their customer service is great. I liked working with the project manager. They get an A from me.”

Review by
08/25/2016

“It was water remediation. Their response made it positive, as opposed to the response from the insurance company, but they performed diligently. They deserve an A+.”

Review by
08/25/2016

“Across the board, their work was excellent. I had no complaints. I would recommend them. They're a four out of five. I would probably not use them again. I'd give them a B. It was mold.”

Review by
08/25/2016

“We had mold and water damage. We had to have a room gutted. The restoration came in and put walls up, flooring, and tile in a bathroom. It was disaster recovery and some water damage work. The work that they did was pretty good. It took a bit of time to get done, but the overall result was good in the end. We think the room looks really nice. They came back and fixed something that didn't get done right the first time rather quickly, so that was good. Overall, I'd give them an A. The main person that we were dealing with for the remediation got sick for three weeks, so we didn't get any communication or get anything done during that time. It took a lot longer than we had thought to get done, but we understand when someone gets really sick that can happen. It took longer than we'd originally been told.”

Review by
08/25/2016

“It was good. They did restoration for me, both fire and water. I like their owner. He's a good guy. They were a B. There were a couple things that took a little long, but I don't necessarily blame it on the company. It was one particular guy who was a little slow. I'm a pretty particular person. They did all right. Their customer service was very good. The punctuality was good. Their cleanliness was good. There's only so much to say about their expertise.”

Review by
05/25/2015

“All South Restoration did a good job. Overall, I was very happy with them. I originally called a different company, but they never returned my call, or they scheduled something and no-showed. I called All South Restoration, and they showed up the same day within two hours and got to work immediately. They did a great job for us. They had to dry everything out, and then they had to rip up the floor and put in the dryer and dehumidifier. It was pretty bad. Everything is still fine today. I’d say they’re an A.”

Review by
05/25/2015

“It was almost like a one-stop shop. All South Restoration did a great job coming out to do the initial work, and then they were also able to take care of the repairs if we wanted them to. They managed that process, checked back with us after the work, and then invoiced us after all of that. We had water in our basement. All South Restoration came out for the initial drying, and then they replaced the pads and repaired the damage in the bathroom. I found them in Best Pick Reports, I'm sure. We keep ours on top of the fridge and consult it when we need it. They deserve an A, definitely.”

Review by
05/25/2015

“We did use All South Restoration, though I feel like they subbed it out to another company, to do the actual work. They did mold remediation inside the crawl space of the house. It was effective. They did a great job. There have been no problems out of the work that was done. I felt like the guy that they sent out, the owner, had a lot of integrity, and he had very good advice as far as how much to clean up and how much not to. It’s a hard industry to navigate. We had five estimates that ranged from $10,000 to $100,000. I felt like they were pretty reasonable. I'd give them an A.”

Review by
05/25/2015

“They did the work, and we were very satisfied. We had both the water mitigation to dry out some water damage and also the reconstruction. It was basically two parts of the company. I guess the good parts were that All South Restoration has the experience to know exactly how to deal with everything and that they know how to work with the insurance companies. They know what’s necessary to do in your home to get it back to home, and they know how to get the insurance company to help reach that, especially if insurance hadn’t considered covering it before.”

Review by
05/25/2015

“It's been a great experience with them. I had a flood in my residence back in August of last year. I had a number of other contractors come out to give me some estimates and do the work, and none of them were reliable. They all took a long time to get the estimates back to us, and they didn't seem like they really wanted to help. The other companies just seemed like they were trying to get as much out of the insurance company as possible. With All South Restoration, the estimator came out, they got the estimate to me in a timely manner, and they worked with me over six months through the whole insurance process. They were really patient. Then, once they began to work, they actually came out with a schedule. They stuck with the schedule, and they went above and beyond. They did a really good job. All of their subcontractors were very professional. I had water damage, so they had to gut my entire kitchen. In the kitchen and the dining area, the hardwood floors, the drywall, and all that stuff had to come out. They had to replace it and put in new flooring, new drywall, and new cabinets. They had to reinstall my appliances, and then they had to fix my floor because the subfloor was damaged, too. I’d say they earned an A grade.”

Review by
05/25/2015

“They were very good. I thought there was a little bit of black mold in my house, so they came and looked at it. They looked at the different places and said it wasn’t really the bad mold, but there was a little bit of mold. They sprayed and removed the plastic. They explained the whole process to me in terms of the certain amount of square footage they needed in order to declare it a mold issue. They were very informative. The people from All South Restoration did their job, and they were very good. A good quality about the company is that they showed up on time when they said they were going to come. They were definitely people friendly and service oriented. You need customer-facing people. They were definitely good customer service people. They were informative and very knowledgeable about their product and their company. I'd give them an A+. I was very satisfied, and I’d call them back in a second.”

Review by
05/25/2015

“It ended up very well. The condensation tube from the air conditioner burst. When it happened to me before, it was supposed to have been fixed by another company, but it happened again. My finished basement was flooded the second time, so All South Restoration came out and did the cleanup and the water remediation. They brought fans and the dehumidifier, and I had them redo the tube. Instead of this crazy tube that the other company didn’t even replace, All South Restoration put in a new, better thing that ran all the way out of my house. They ran it underneath the deck and out to where it could drain so that if something happens, it won’t ever mess anything up again. I was very happy with what they did. I didn’t find anything bad about them. They get an A from me.”

Review by
05/25/2015

“I thought the people from All South Restoration were extremely honest and efficient, and they did good work. They worked on the areas they said they were going to. We had a leak, so they dried it out and did the repairs. They did tile work and painting. I chose them because I had used them before. They get an A from me—they were really good.”

Review by
05/25/2015

“I was so impressed with All South Restoration. They were very good, and I definitely recommend them. Our basement had a lot of water leaking into cracks in the foundation, and they did the mold remediation. I was very happy with them. They're definitely an A+ service.”

Review by
05/25/2015

“All South Restoration got rid of the mold. They did a great job, and they went out of their way to make my life easier. They did excellent work. We had Stachybotrys mold from the water leak. They had to fume the basement, rip out the walls, and clean behind them. I'd give them A+'s all the way across.”

Review by
05/25/2015

“They showed up when they said they were going to, they did the work they said they were going to do, and they only charged what they said they were going to charge. We had some water damage, so they installed some carpet, put in some baseboards, and patched some carpets. They did an A+ job.”

Review by
05/25/2015

“They were all professional, they came on time, they handled themselves well, and they cleaned up after themselves. They've done many, many jobs throughout the years. They've replaced doors and painted. I had a flood in my basement, and they repaired everything down there. It was A+ work.”

Review by
05/25/2015

“I had a water leak, and All South Restoration was very quick to come in and get the whole process started. They dried it all up, and they always kept me informed of when they would come back, so I appreciated that. I think I found them when I looked in the Best Pick Reports book, actually. They earned their A from me.”

Review by
05/25/2015

“They were fine. Everything was handled. I thank them for the air test and they let us know what was going on in the air. They just came out to do the mold test. They did a very good job. The only thing, it would be nice if they would do a follow up but I don’t have the money for that. He was an A. He was definitely an A.”

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