The Care of Trees
8th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Care of Trees has received 4.8 out of 5 stars based on 111 customer surveys.
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8th year as a Best Pick Call
"The dedication and care we provide to your trees are indicative of the personalized care we provide to you. We know your trees represent an investment for the future, so we keep you informed every step of the way and place the needs of you and your trees first."

Tony Faoro | District Sales Manager
Company Information
Services Offered
The Care of Trees offers tree and shrub pruning, tree replacement, cabling and bracing, lightning protection, insect and disease management, SoilCare, mulching, holiday lighting, tree removal, tree protection during construction, 24-hour emergency service, tree preservation, and land restoration.
Company History
The Care of Trees began as a family business in 1964 and has now become an employee-owned business. Since the company was started, The Care of Trees has expanded to more than 20 locations.
Distinctions
The 55-year-old tree service company is accredited by the Tree Care Industry Association (TCIA) and has several ISA Certified Arborists and ISA Board Certified Master Arborists on staff.
Additional Information
SoilCare is the company's own approach to soil remediation.
Areas Served
Washington, DC
Address
8100 Cessna Avenue
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed

Compiled Score:

The Care of Trees has received 4.8 out of 5 stars based on 111 customer surveys.
5
93
4
13
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4
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/29/2018

“The foreman was outstanding, but it has been so long that I don't remember his name! Overall the team worked so well together, it was like a well-oiled machine.”

Review by
10/29/2018

“Met my expectation”

Review by
10/29/2018

“The crew made an effort to understand where I was coming from and appeared to really listen to me, as opposed to listen nicely and ignore what I said. They really seemed to absorb what I said and that was very good.”

Review by
10/29/2018

No review comments provided

Review by
10/29/2018

No review comments provided

Review by
10/29/2018

No review comments provided

Review by
10/29/2018

“I think they Sean Sefers is very knowledgeable.”

Review by
10/29/2018

No review comments provided

Review by
10/21/2018

No review comments provided

Review by
10/21/2018

“The work itself was superb.”

Review by
10/18/2018

“They hit my expectations so everything is fine.”

Review by
10/18/2018

“The whole crew that came out were amazing. I was impressed with all of them.”

Review by
10/18/2018

“They sprayed my trees for bores, pruned the trees to make sure they were healthy, fertilized the cypresses, and cut down some trees as well.”

Review by
10/18/2018

No review comments provided

Review by
10/18/2018

“I am happy to say that my huge maple tree in my front yard was trimmed properly and not damaged.”

Review by
10/18/2018

“They met my expectations, but again, it is difficult to say what difference the service made.”

Review by
10/17/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

“They brilliantly wired our large white pine to keep it alive for years and then, when it fell, to engineer a landing away from the house. And they sent an incredibly skilled crew to take the rest of the damaged tree down safely while the winds were very high to protect us and our house.”

Review by
10/16/2018

“Shawn Siefers is wonderful!”

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
02/09/2018

“I had a positive experience with them.”

Review by
02/09/2018

“I had a positive experience with them.”

Review by
02/09/2018

“They're very good. Shawn is the person I deal with. He's an arborist, and he's very knowledgeable. I'd give them an A+.”

Review by
02/09/2018

“Professional, on time, know their subject—confident in their recommendations and work. I'd give Care of Trees an A-.”

Review by
02/09/2018

“As I recall, it was OK. They provided us what we asked for. There were no complaints with them.”

Review by
02/09/2018

“They're on time, did the job they said they would do. I would give them an A.”

Review by
02/09/2018

“I don't have any problem with anything. I'd give them an A.”

Review by
02/09/2018

“They're very good. They did a very nice job. No complaints.”

Review by
02/09/2018

“They were very honest about what needed to be done. The people who showed up to do the work were very competent, very pleasant. They did what looked like difficult work to me very quickly and well. I'd give them an A.”

Review by
02/09/2018

“I had a great experience with Care of Trees. They were efficient and professional, and I was satisfied with the service. Also, they were pretty affordable in comparison to others. I'd give them an A+.”

Review by
02/09/2018

“I thought that your information they provided was reliable and authoritative, and I thought the knowledge of the inspectors was excellent. I'd give them an A+.”

Review by
02/09/2018

“I like them very much, but they tend to run a little bit on the expensive side. I think they generally do good work, and they seem to know a lot about what they're doing in order to protect the health of the trees. I wouldn't call them to remove a dead tree because someone can do it for less, without causing trouble—but if you want to keep your trees in good health, they're very good. I would give them an A+ for the work. The price is not going to be the best price, but you have to pay something to get something. I would recommend them if someone needed to have some pruning or some kind of specialized treatment for their trees, or wanted someone to give them an opinion because they didn't know what to do. If someone needs to put sod in, or do landscaping, or take a tree down, I would probably recommend somebody else, because you wouldn't need to spend the extra money for them and their expertise on how to make the tree healthy.”

Review by
02/09/2018

“They stand behind their work. There was an incident of a damaged shrub that occurred when they took a tree down, and they replaced it, even though it didn't die until several months after. They had to dig it up and move it while they did some work and put it back, and when they put it back, they didn't bury it deep enough in the ground, and so it died over the winter. And when I called them about it the following spring, they said, 'No problem.' They came out and replaced it. It was not a hassle at all. Plus the work they did was good. No complaints.”

Review by
02/09/2018

“They were very good. I had them cut down some trees in front of the house. Did a very good job—very professional, and I talked to them about some other work. I don't think they did the other work, but if they were, I would have been quite happy if they'd done it. The work they did was quite good. I'd give them an A+. They were a good price, and done quickly with it.”

Review by
02/09/2018

“They're terrific. They just know trees. They know how to handle them right, and the last time I had a broken limb they came out quickly, repaired it, and trimmed it back—they're just experts. It costs a little bit more than your average, but they seem to be very good arborists. I'd give t Care of Trees an A. They just do their job.”

Review by
02/09/2018

“I've worked with Care of Trees for many years. They've done work for me for many years. They're extremely knowledgeable and responsive, and they have done very good work on some difficult trees that I've had issues with. I would give them A+.”

Review by
02/09/2018

“They were very good. I think they've been servicing this one tree of ours for many years, but we're the newest owners of the house, so they've been taking care of it all along and are doing a great job. I'd give them an A+.”

Review by
02/09/2018

“The only thing I asked for them to do was not to apply anything unless I was there, and they did it anyway. So, I would just like to be present when they do the work. I would give them a B+. I guess the trees are alive, so he did a good job right.”

Review by
02/09/2018

“I'd give Care of Trees a B. There was just a divot left in my front yard by a large tree, which I can understand, but it is what it is.”

Review by
02/09/2018

“I had a positive experience, except that they missed one branch that was dead and didn't cut it off. I haven't tried to call them back to see if they'll come and get it but. I'd give them a B.”

Review by
02/09/2018

“They're responsive. I'd give them a B+. I'm looking for more attention from an arborist and less just routine spraying.”

Review by
12/13/2016

“I've always had a good experience with them, they were on time, and their price was compatible. I would grade them an A.”

Review by
12/13/2016

“We have had them over the years and have always been happy with the quality of their work. I would grade them an A+.”

Review by
12/13/2016

“I liked how thoughtful and how careful they were and how they understood trees. I would grade them an A+.”

Review by
12/13/2016

“They were great. Beside that, I paid them what I paid them for. They did the thing that they were supposed to do. I would grade them an A.”

Review by
12/13/2016

“They’re so knowledgeable and I know that other people had great experiences with them. I just had a little trouble with the back and forth but I think my experience was unusual. I would grade them an A-.”

Review by
12/13/2016

“Their arborist, the same person, has been working with me consistently the whole time that I've been with the company. He is very knowledgeable, great customer service, very friendly. Everybody that has been on site to do any kind of work has been great. They have very good customer service. I would grade them an A+.”

Review by
10/06/2016

“They did a great job. Initially, the customer service rep was a little slow getting back to me. But when I got their attention, they turned it around pretty quickly. I would grade them an A. The actual crew that came out and did the actual job was fast. They did a great job and cleaned up really well. No complaints there. I will definitely use them again.”

Review by
10/06/2016

“They were very thorough. Actually, there was a miscommunication. I wanted some limbs left for kindling and they made a mistake and took them off, and they were kind enough to find another bunch and drop some off and left them. So it wasn't in the contract to leave the limbs so they very well could have just ignored it, but they came back around and did what I asked. It was a good bunch of guys. I would give them an A.”

Review by
10/06/2016

“They were a very proficient company, a man came out and I showed him what I needed to have done. He wrote up a report and the people followed all his directions that he gave them and they did exactly what I wanted to do and they did it in a very straightforward, fast manner. They had great tools. My neighbor next door had his family visiting and they had four little boys. They were standing in a row like they were giving them a show, it really captured their attention. They pulled up with their huge machine and mulched everything after they cut it down. I would grade them an A. I've already recommended them to several people.”

Review by
10/06/2016

“They did a fine job. I have no complaints and I would highly recommend them.”

Review by
10/06/2016

“I wasn't there to see, so it seemed pretty good. I would grade them an A.”

Review by
10/06/2016

“They look fine. I have no complaints and I would highly recommend them.”

Review by
10/06/2016

“It was positive and I had no complaints with them.”

Review by
10/06/2016

“I would recommend them(?)”

Review by
10/06/2016

“When they come, you don't really interact with them. But it looks fine. I would grade them a B. They’re a little vague, I don't really know when they are coming.”

Review by
01/05/2016

“I think they're professional. They answer emails. They’ve done mostly pruning for me and tree removal. I don't have complaints.”

Review by
01/05/2016

“We've had them a couple times, and they’ve been very good. We were very happy with them. We give them a positive recommendation. They've taken down trees and taken off limbs. We have no complaints.”

Review by
01/05/2016

“Care of Trees cut down a tree for me. I like their prompt arrival and that they cleaned up behind themselves, which is good. I'd used them before. I'd rate them as an A.”

Review by
01/05/2016

“They did good and did the job efficiently. I chose them because the price is good, and at the time, they could do what I wanted. They cut down the tree, and then they took out the stump as well. I'd give them an A.”

Review by
01/05/2016

“The experience was quite OK, as I expected. I've had other experiences with them. I appreciated their promptness and their listening to my opinions and requests for information. They seem to be very responsive.”

Review by
01/05/2016

“They’re good because they know how to cut down a tree, which is an art. I have big trees, too. I’d had them here before, and they always cut down trees for me. I don't have any complaints. They're excellent—A.”

Review by
01/05/2016

“I'd give Care of Trees an A.”

Review by
01/05/2016

“They did a great job. I've had them do work multiple times.”

Review by
01/05/2016

“My experience was positive. I'd like them to come back soon, actually.”

Review by
01/05/2016

“We've been using Care of Trees, the same arborist, for 15 years. I trust that they take care of my trees. There's one tree in particular that they've had to feed, prune, and wire together over the years. They're very sensitive to doing what needs to be done but not spending too much money on it. The arborist looks around and makes recommendations for whatever else they need to do. The people that take care of the trees are just fabulous too. They move fast, they’re extremely professional, and they don't do too much. Nothing crashes down. They clean up completely when they're finished. Their work is extensive, and I wouldn't consider doing business with anybody else because I know they’ll do a good job. They're an A.”

Review by
01/05/2016

“I have a huge magnolia tree that's about a hundred feet tall. It's just gigantic, and I don't know what to do with it. It was rubbing against the house, but they trimmed it, and that was great. They cleaned up all the mess, which was just wonderful, instead of leaving me a whole bunch of magnolia leaves that I didn't want. I'm going to have them come back again at some point to trim some other things. Five years ago, during that terrible snowstorm, one of the branches split and came down, and they helped us with that. I'd rate them A.”

Review by
01/05/2016

“They're professional, thorough, and thoughtful. They do a number of things for me. They fertilize on a monthly basis during the summer and trim every other year. Shawn, my representative, always seems to check in with me before I even realize I need him to, so he anticipates that I need their services, which I appreciate. I chose them because of Shawn. They get an A.”

Review by
01/05/2016

“Tony comes by every once in a while when I ask him to. He's just wonderful, and I really appreciate his time. He’s a good guy, and what I like most about him is that he’s knowledgeable, helpful, and caring. His work is usually just an analysis and discussion of what we need. I have no complaints. I chose them because he's personal and friendly, and I wouldn't go to anybody else.”

Review by
01/05/2016

“I like their knowledge about tree care and their reactions to customers. I chose them because they know their business very well and they're very accommodating to customer requests. They're very good at their work. What they do for me ranges from light trimming to removal of large trees. I'll rate them as an A.”

Review by
01/05/2016

“Care of Trees sprayed my boxwoods quite a while ago. I've had this service for a few years, and they're very dependable and good, so I plan to continue using them. Every two years, they also trim my large tree in the backyard and check the cables. I usually have Shawn as my contact person. I've been very satisfied. I'd give them an A.”

Review by
01/05/2016

“They came on time, did a good job trimming our tree, and made it look nice. We chose the company in the past, and they did a good job, so I thought they deserved some loyalty. They've done tree trimming and tree removal. I'd give them an A.”

Review by
01/05/2016

“They're always very professional in their dealings, so I appreciate that. I've been happy with them, so I've been using them for several years. They usually do trimming of loose branches on my trees and also fertilizing. I'd rate them as an A.”

Review by
01/05/2016

“They just come out on a regular, scheduled basis and take care of everything, so they’re dependable. I've been using them for a while. On a regular basis, they do hemlock treatment on the trees, and then from time to time, they'll do tree trimming and maintenance stuff. I'd say they deserve an A.”

Review by
01/05/2016

“They're a good company. They've done work for me for about six or seven years. They make appointments and send good workmen out. They’re neat, and they do a good job. They do what they say they'll do. They trim large trees and feed shrubs and plants. I'd give them an A. They do nice work.”

Review by
01/05/2016

“I did have a positive experience last year when I used them, but I tried to use them and the customer service or administrative department has not been very responsive. So last year was great, but this year I've been a bit disappointed in the customer service. Initially I chose them because they were used—the folks that lived in our house before us used them. We were new owners, so we thought since they were familiar with the yard we decided to meet with them and were very impressed when they came out. We were very pleased when they came out to perform the service. We tried to use them again. We've tried to get them back out and it's been a bit of a challenge. They trimmed several trees and pruned as well other trees. It was a whole backyard. We probably had ten trees that they serviced. I would say year one would have been A, and right now I have a four—and then this year D. Right now if you had to take an average, B-.”

Review by
11/06/2014

“The guy seemed really educated, and he knew what he was talking about. We had them look at the tops of the trees, because after we had another company do it, the trees seem to be shedding too much. They looked at the trees to see what they could tell us, and not only could they tell us that the trees were OK and that what we were experiencing was natural shedding, but they didn't want anything from us—they gave us the advice for free. He asked me about the last time the trees were fertilized, and I told him, ‘We could probably do with some fertilizing.’ I agreed for him to come and put in some fertilizer, and he did. They deserve an A+.”

Review by
11/06/2014

“I think they’re great. They came twice to spray my trees, and we think they’re great. We used to use another business to do our trees, but they got bigger and started doing commercial nurseries and places like that, so they got very expensive and less available. I asked my neighbor who he used, and he recommended that I call one of the arborists from The Care of Trees. It turned out that that arborist had been a student of the other company we’d used, and we liked him a lot. He seemed to know the trees, and we've been with him ever since. I would grade them an A-. I think they do excellent work, but they are getting busier. They do good work with the trees, but we've begun to notice that it's hard to get them to come out.”

Review by
11/06/2014

“I thought they were going to do the work a little earlier that they did, but the work was fine. It was a positive experience. It was a small job, and they were probably trying to get to other customers on their schedule in my area. They took down a semi-dead weeping cherry tree, and they pruned some other trees. They’d done some previous work for me on a large magnolia tree and a holly tree the year before they did this work. Taking into consideration the two jobs that they've done for me, I would grade them an A.”

Review by
11/06/2014

“They showed up when they said they would, and they were meticulous in cleaning up the mess after trimming two trees. The only negative thing about the situation was that I had originally signed the contract in August, and they did one end of the contract, but they didn't do the other—I had to prompt them to schedule the tree trimming. I’ve had a relationship with Care of Trees for a number of years now. I’d give them a grade A-.”

Review by
11/06/2014

“They provide a service for our rental house; they come, they do their work, and that's it—the problem is solved. They treat a hackberry tree for some type of weird fungus that comes back year after year. To prevent that fungus from coming, they treat the tree by injecting something into the ground. It seems to work, and that's what I'm looking for. I chose them because they were recommended to me. I would give them an A.”

Review by
11/06/2014

“They were very prompt. The estimate was clear and detailed, which was very helpful, and they were prompt in getting people to come out and do the work. At one point, we had an issue with the people who were cutting the tree, and they were very good about sending people back out to fix things the next week—no difficulties there. They were very gracious about it, so on the whole, I was impressed. I would definitely call them again. I would grade The Care of Trees as an A.”

Review by
11/06/2014

“The Care of Trees did tree trimming for me. They were on time, they completed the work on time, they were clean, and they were true to their quote. I chose them because my neighbor used them; I saw them working over there, and I asked them to do some work at my house. I would give them an A rating.”

Review by
11/06/2014

“They were wonderful. They did exactly what they said they were going to do and did it well, so I was pleased. I had a big, old willow oak that needed cleaning up, and they knew what they were doing because it’s beautifully shaped now. I would grade them as an A+.”

Review by
11/06/2014

“They had a reasonable price, they acted quickly, and they raised the property value of my house to about $30,000. They took down two big trees in the front of the house, they shaped a tree at the corner of the property, and then they taped another tree at the front of the property. I would grade them an A.”

Review by
11/06/2014

“They sprayed our trees for scale bugs, and they explained what they were doing. We were making last-minute changes, and they were happy to make those. I chose them because I’d had some experience with them years ago. I would rate them as an A.”

Review by
11/06/2014

“They were very good. They did the work as they said they would. They came back a second time to make some minor adjustments, and they did what we had agreed they would do. They did a good job on a difficult project, so I would grade their business as A+.”

Review by
11/06/2014

“They were prompt, and they came when I asked them to. If I had an issue, I think they would back me up. We had them look at a spruce that a neighbor thought was going to fall on their house, but it turned out to be a solid tree, and it’s not going to fall. They gave us some solid tips. They are very good, and I would give them an A.”

Review by
11/06/2014

“The Care of Trees did an outstanding job. The workers showed up on time, were very courteous, and worked very hard. They removed two trees—a huge oak in the backyard and a blue spruce in the front yard. They did it all in one day and ground the stump so the yard would look nice. I would give them an A+ because they did an excellent job.”

Review by
11/06/2014

“They did what I asked them to do, and there were no problems. I was satisfied with their work. They cut some branches on some trees for us; they did pruning. They replied to my phone calls and emails, and they sent someone out to meet me face-to-face and discuss what I wanted. I would grade The Care of Trees as an A.”

Review by
11/06/2014

“I arranged for the work, they showed up here, and they did it. The work was done satisfactorily to me. They pruned a very tall tree that was dropping branches, and then they fertilized the tree. I chose them partially because I thought their price was a little bit better than anything else I was looking at, but it was also based on their schedule. I would rate The Care of Trees an A.”

Review by
11/06/2014

“They were responsive. They did things in a timely manner once we asked them to do an estimate, and then they followed up and scheduled a visit. Their tree care expert seemed knowledgeable, too. They did some elm borer treatments; we had a fungus or something, so they largely provided tree care for that as well as for invasive pests. I’d rate them as an A.”

Review by
11/06/2014

“The Care of Trees was very good. They deserve an A rating.”

Review by
11/06/2014

“I would give The Care of Trees an A+ rating.”

Review by
11/06/2014

“We were very pleased with the work they did.”

Review by
11/06/2014

“They show up when they say they are going to. They spray a couple of our trees in the back. I would give them an A grade.”

Review by
11/06/2014

“They were easy to work with, and they got our issue taken care of pretty fast. I had two trees fall in my backyard, and they came out and took care of those trees. They came through our insurance company. I would rate them as A+.”

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