The Davey Tree Expert Company
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Davey Tree Expert Company has received 4.7 out of 5 stars based on 113 customer surveys.
5
92
4
14
3
5
2
2
1
0
3rd year as a Best Pick Call
"Our arborists aim to provide value and expertise to every client. Our promise is to bring knowledgeable recommendations to maintain your plant's health, safety, and natural appearance. From tree disease protection to lawn renovation and restoration, Davey arborists put passion and expertise into the care of your property."

Phil Snyder | Vice President
Company Information
Services Offered
The Davey Tree Expert Company offers a full range of tree care services, including pruning, fertilization, removal, planting, transplanting, lightning protection, cabling, bracing, risk assessment, health inspection and treatment, insect and disease management, Davey SoilCare treatment, root protection, and shrub pruning. The company also provides lawn and landscape services, including fertilization, aeration, and grub and pest control management.
Company History
Davey Tree was founded in 1880 and has been completely employee-owned for over 35 years.
Distinctions
The company is accredited by the Tree Care Industry Association (TCIA) and has multiple ISA Certified Arborists on staff.
Additional Information
Davey Tree developed and uses its own tree and shrub fertilizer, Arbor Green PRO.
Licenses
PA012580
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

The Davey Tree Expert Company has received 4.7 out of 5 stars based on 113 customer surveys.
5
92
4
14
3
5
2
2
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
11/15/2017

“Right now, I'm not extremely happy with them. People are getting the wrong information about my property—they show up at my house, and they came from a different area, and I said, I had three trees, and they only had two trees. And they showed up at 7 o'clock at night, so my husband was here; I was not here—I usually take care of all that stuff. And then I found out that the gentleman who normally takes care of my thing—he had taken another job with another department with Davey over in Jersey. And he's the one I've always had, for like 25 years. I have Ash trees, they have been treating my Ash trees. Basically, I've put a lot of money into them to help them, and I understand that it's a difficult situation with the borer and everything, however, I'm losing them. I'll give them a—they deserve a C. Up until now, the quality has been fine. It's been a disappointment for me. They're usually punctual, but the problem is, I want them to call me before they come, and lately they have not done it. And I have talked to a tech I've known for years with them, and he was shocked that they weren't doing what I asked them because he had documentation there from other customers that they wanted them to call before they came and mine is not happening.”

Review by
11/15/2017

“I think it was last spring, some people come by, and it seemed like what was done, wasn't satisfactory. So, there were still dead branches on it that we noticed later in the year. They offered to come back in the fall, but I opted not to. It should've been covered in the spring. We still had the guy come over to feed the tree. One, they actually took down in the back and the one in the front we asked them to come by and prune—there were definitely some branches that were dead or on the way out. It's weird that some of them are still there. They offered to come back and end up paying for two. So, I kind of hesitated to have them back, but we still had them come to feed it. Jerome would've been an A+; he was awesome. But then like I said, the service when they had to come back—B+. From what I can tell, the quality is OK. The tree's gone. Nothing else to compare their cleanliness to, but Davey Trees seemed OK as far as having the tree down.”

Review by
11/15/2017

“I met the representative at the house. He came by, took a look at it. He wrote me a report that I needed. He was reasonably priced, the report was. His services may be a little bit higher than average, but when you look at the knowledge and the technical skills behind it, it may be very, very worthwhile. They did tree services for me. I went with the lower price, and that turned out to be a mistake. I would give Davey Tree an A.”

Review by
11/15/2017

“They came to do one job and while they were here another big tree came down, and they put everything in order and got the stuff in the next day with a big crane to take care of that. They were trimming up two trees, but a third one fell before they got started. They're an A+.”

Review by
11/15/2017

“They came when they said they were going to, they cleaned up after themselves, and did exactly what I asked. They took a tree down and cleaned up another tree. I would say they're an A. I would recommend them.”

Review by
11/15/2017

“They did fine. They took down a tree and ground a stump. This was the first time I've used them. They came over the same day they did my neighbor's. I'd give them a B+. I have no problems with them.”

Review by
11/15/2017

“The work was fine. I think maybe they overcharged us, so that was negative. They did treatment for some our trees that are diseased. I would say they get a C. The quality of the work was fine.”

Review by
11/15/2017

“They did the work that was necessary. They removed a tree that was dead—the branches—and everything was fine. I would grade them an A. Everything was good; I would very much recommend them.”

Review by
11/15/2017

“Davey Tree does a lot of work for us. They’re always prompt, and they know a whole lot about trees. They’re really great. I’m extremely likely to recommend them—I’ve already done it. A+.”

Review by
11/15/2017

“They did what we hired them to do. I'd give them an excellent rating. I've dealt with them off and on over the years. Installation is fine. I would be very likely to recommend them.”

Review by
11/15/2017

“With Davey, we’ve had nothing but good experiences. We’ve been using them for a long time. I like their professionalism, and their arborists are extremely knowledgeable—A+.”

Review by
11/15/2017

“The Davey Tree Expert Company sprayed trees, and I'm not sure if they injected one of the trees to prevent the ash borer. They did a really good job—A+.”

Review by
11/15/2017

“They came out and got the job done. Fertilization for different times of the year, and tree work—things like that. I would grade them an A.”

Review by
11/15/2017

“The customer care—they've taken care of our trees for 20 years. They are awesome; I would grade the Davey Tree Expert Company an A.”

Review by
11/15/2017

“It was good. I was very satisfied. They did a nice job. The work was very good.”

Review by
11/15/2017

“I'd give them an A. They did tree service for me.”

Review by
01/26/2017

“We were happy with their work.”

Review by
09/28/2016

“It was a positive experience.”

Review by
09/28/2016

“They're very good.”

Review by
09/28/2016

“They are so good. No complaints, absolutely none.”

Review by
09/28/2016

“It was fine. No complaints, I'd recommend them.”

Review by
09/28/2016

“Their cleanliness and expertise is fine.”

Review by
09/28/2016

“They're great. They're just good.”

Review by
09/28/2016

“Most likely to recommend them.”

Review by
09/28/2016

“They're great. They're terrific. Absolutely excellent across the board with everything.”

Review by
09/28/2016

“They're friends, they're great. Very likely to recommend to a friend.”

Review by
09/28/2016

“Definitely went very well, they did a great job. Definitely no complaints and would recommend them to a friend.”

Review by
09/28/2016

“They just cut some branches. No complaints. No issues with customer service, punctuation, or cleanliness.”

Review by
09/28/2016

“We've had a contract with them for several years. They do lawn service. I never meet them. It's an A overall. I've never called them. I've never had to call them about anything.”

Review by
09/28/2016

“They did some trimming for us and some pruning and some fertilization. I wasn't here when they did the work but they're personable when they come and they respond promptly when I talk to them by telephone. They are an A overall.”

Review by
09/28/2016

“We did not have a positive experience. They did a service that wasn't in our contract, and then they charged us 1 dollars. I'd say that's negative. If they make restitution on it that'd be fine, but I haven't heard anything on it since I called them. Punctuality was good. Overall, they’re a D. I am not likely to recommend them to a friend.”

Review by
09/28/2016

“They trimmed the dead branches out of a bunch of trees that are on the street line. I have no idea about the crew, they did it while I was at work. I went to work, came home, it was done, and I was very happy. Overall, I would give them an A+. Their quality of work was exceptional. They were great to work with. Very likely to recommend.”

Review by
09/28/2016

“They did trimming, they actually got rid of some tree waste, and then they also gave us some advice about different trees that were on the property. We actually weren't there when the crew came out, so that was kind of a nice part of it, that we didn't have to be there. A is fine for their overall experience. Very likely to recommend.”

Review by
09/28/2016

“They fertilize the lawn. Nothing really stands out. They do a good job. They don't really leave a trace of them being there. They're on time. They there when they say they will. I'll give them an A, because I did have one problem one time but they did come back and resolve the problem. Everyone can improve a little, right? There was an issue that they burned the lawn when they fertilized but they fixed it. Very good quality. Excellent customer service. Good punctuality. Excellent cleanliness. Good expertise.”

Review by
09/28/2016

“I like Davey a lot. It might just be the weather condition but it seems like, for all the fertilizer we're doing to the grass, it should be a lot better than it is. But I guess we're addressing it too. They're definitely very responsive. I'm not here when they come. They haven't ever come outside and they haven't ever really done any tree work for me so their cleanliness is fine. They seem pretty knowledgeable. I'd probably say A minus overall. I would definitely recommend them.”

Review by
09/28/2016

“I am totally disgusted with them. I will never use them again. I have just spent tons of money and have the worst lawn after three years of dealing with them. I haven't gotten to write the letter yet, but I paid them twice now because they told me to put two Nutsedge treatments down. I put the two Nutsedge treatments down, there's still Nutsedge in my lawn. I have bare spots all over where they reseeded it last year, it never took. They did it twice, it didn't take. And now, I'm looking to decide what I'm going to do to get my lawn back. My front lawn, that was in pretty good shape, now has bare spots in it. I have done every treatment that they asked me. They asked me to do a grub treatment, I did a grub treatment. Put two more Nutsedges on it and I still have crabgrass. It's ridiculous. F overall. They're responsive, but it's always 'Well, try this.' Now they're telling me I have to go spend another 8 or 9 dollars. We have an irrigation system so it's not that it doesn't have enough water on it. I've been in the same house for 3 years, and I've never had a worse looking lawn after having them for 3 years. Not at all likely to recommend them.”

Review by
09/28/2016

“They've got progressively worse. More negative than positive. They feed the trees, they do grub service. They do about five or six different things throughout the seasons. Just doing the service when they want to do the service, not when it's the best time for the trees. Like, when the ground's rock hard, they call and they want to do the feeding. Everyone knows you need the moister soil and everything for the feed to work, but they just want to get the job done and billed. The overall experience is mediocre. If they don't do it at the right time then it's futile. Customer service has gotten better just because they tell them not to come and do something when they know it's not the right time. I've been taking more of an assertive attitude towards them. They even call and apologize. They're right on time when they want to do something. They're clean. For their expertise, I've had it both ways: I've had people come out and say they're stupid.”

Review by
09/28/2016

“Davey Tree was out here. I was really surprised at how much was coming off the tree, but the service technician that was out here made it my decision whether we wanted to go forward or not. At that point, they were here, and I was trying to get the work done because I was almost thinking about looking into another tree company for a cross-comparison and seeing what they were interested in doing in the winter. Davey was going to come back in the winter and doing some other work but so much was taken off the tree. I'm almost wondering if we should have just spent the money on cutting down the three—that's how much of the tree was left. I wouldn't say a negative experience, I would say neutral. If they had felt that so little of the tree would have been left, would they have encouraged us to spend the money on cutting the tree down? I definitely wanted to save the tree if I could. But I had no idea they were going to go all the way up. Just a few branches that were left at the tippy-top and they don't even look that good. And it was expensive. We paid 45 bucks, plus another 1 dollars for fertilizing the tree. That's 55 dollars invested in a tree that maybe should have been cut down and had a new tree replace it. I looked into having my girlfriend call them over and she did. She said although their price was comparable to other tree services she had over, same deal, they wanted to bring that height up into the tree like so high. Another guy came in and was comparable with the price but she just felt better about going with this other tree company who I'm going to have come out and quote me for the winter work we were going to have done. She said he didn't talk about elevating the tree so high. The tree was in bad shape, but if they were going to go that high, they should've recommended that you might want to consider cutting down the tree because leaving you with a few branches at the price you're paying might not be worth your while. My husband was like screaming when he came home. But I had already seen it so I was trying to calm him down. I guess overall it would have to be a B. They did the work but it just was way more tree cut off than anybody expected. He was pointing up, but I didn't think he was pointing up that high. Once you cut, it's gone. The branches are cut, they're gone. I think they're a first rate outfit, I don't have any doubt that they have a good reputation. It's just we're all bummed about how much came off of the tree. They should have really discussed that what would have to come off the tree, the tree might not be worth saving. That's 55 dollars invested into the tree. They said there was going to be a bucket tree, bucket truck with the bucket. There was no bucket with the tree. That was a discrepancy, I don't know what happened there. It left me wondering why? What things wasn't I contacted about? Had I been here, and I saw how it was going, I would have been able to stop them. Cleanliness, there was no problem, there was no debris left over. Expertise, I don't know, it should have been clearer what was going to be left on that tree and if only that was gonna be left on the tree. You can imagine, for 55 dollars if this tree doesn't make it, that was a waste of likely over a thousand dollars when it could have just been cut down and a new tree put in its place. I don't think I will recommend them. Because in the future, I'm not going with them.”

Review by
09/28/2016

“Davey Tree, I think they're the ones that do my lawn. I probably won't be using them again next year. They say that you can call if you're not happy, they'll come back and like fix it and that sort of thing. I find that last year, because the rep was so nice, he was so attentive, he was so on top of things. I've had really hard time getting people to call me back. I would call and the mailbox would be full, a lot of hassle. The guys that come out to do the work, they're awesome. I think the service people are either overwhelmed, or maybe not in the right position. Probably a C overall. My lawn has more weeds this year than it ever did last year so, I don't know if that's the year or if it's something else. I just don't know. I have nothing to compare to it other than last year. Punctuality's been good. I don't really know for their expertise, because I'm not sure what the issue here is. There's a lot of crab grass, I don't think there should be. The other guy, I could call him, his mailbox was never not full, so I just don't bother. My neighbor, she uses Davey also, and she has the exact same feeling about it. So neither one of us will be using Davey next year, because we both have more weeds. Our yards do not look as nice as it did last year. And Brandon was the rep last year, I don't know if that matters. He would call, he would check in, he would stop by just to make sure. He finished out last year, and then it was this year when there was a new guy. I would call and talk to the lady in the office and she was like well you have to call your rep. So when I called my rep, it's like his mailbox was full, then I called the lady back and now I'm spending three phone calls trying to solve the issue. That was in the beginning, but then he did call me back. I don’t want to act like he didn't call me back, he did, but then the lawn just doesn't look right. He says we always guarantee our work, so he did come back out. But then I have to coordinate that with the people who cut my lawn. I just feel like it should be done right the first time. Not likely to recommend.”

Review by
09/28/2016

“They're treating the lawn, and they started treating this lawn this late in the season. I just hired them later, like halfway through the season. So they're treating my lawn. They were supposed to show up Monday and they showed up Tuesday without calling. I have a swimming pool in the backyard. We must keep our gates locked, for safety reasons. I left them unlocked, they didn't show up Monday and nobody ever called. Then the guy showed up on Tuesday morning. But nobody ever called or said they weren't coming, so they're not real communicative. I'll just give them a C right now and we'll see where it goes from there. Don't know the quality of work yet, too early to tell. Customer service is ok. No issue with cleanliness. Don't know their expertise yet.”

Review by
01/26/2016

“They did a lot of tree service work for us. They thinned out these thirty year old Bradford pear trees and did a really expert job in pruning/shortening them and also thinning out the crabapple up front. It was very unusual they knew how to prune properly. Customer service. They were real knowledgeable about the trees and responsive to me. I'd give them an A.”

Review by
01/26/2016

“They're great, and I don't say that about many companies. They've done a lot of work for me. They come out and trim all my trees, and they mark off everything and give me the value of those things. They do a really good job, and they're reasonable. I'd give them an A+.”

Review by
01/26/2016

“They did pruning and in-ground hydraulic feeding. We've been using them for years. They come and do their job, clean up, and they go. It's great. I'd give them an A.”

Review by
01/26/2016

“Davey Tree did a wonderful job, and they clean up so beautifully; I don’t have to pick up anything after they leave.”

Review by
01/25/2016

“They are very good. They are a great company, and I would certainly work with them again.”

Review by
01/25/2016

“The guy that I worked with Bob Orouke, was very good and on top of things. They did pruning for me. I would grade them a B.”

Review by
01/25/2016

“They cleaned up, and they were on time. They did tree pruning, and I've been using them for about ten years. I would grade them an A.”

Review by
01/25/2016

“They were good. They gave me a good estimate, they did the work, and it was relatively painless. They did tree trimming for me. They should get an A.”

Review by
01/25/2016

“It was positive.”

Review by
01/25/2016

“It was positive.”

Review by
01/25/2016

“They were very good—super. I told them what I wanted done, and they did exactly that—no problem. They just came out one time to trim some trees. They'd be an A.”

Review by
01/25/2016

“They took care of trees. We had somebody else that came out and butchered the trees up, and Davey came out and fixed everything up for us. They rate an A.”

Review by
01/25/2016

“They did a great job; I’m very happy. They were very personable, they had good rates, and they were easy to deal with. They cut limbs off a tree. I would grade them an A.”

Review by
01/25/2016

“I like that he was very responsive via email—I didn't have to communicate by phone; I could communicate via email. They did pruning and fertilizing. I would grade them an A.”

Review by
01/25/2016

“I had a tremendous experience with Davey Tree, and I would recommend them. I love the crew—they were phenomenal, and I really like their work. I was really impressed. They’re an A+.”

Review by
01/25/2016

“I just liked that they were on time and they responded quickly when I placed my initial phone call. They were just trimming some shrubs and small trees for me. We had them do some work a couple years ago. I'd give them an A.”

Review by
01/25/2016

“It was very good, they were prompt, and they did what they said they were going to do. They removed trees and trimmed bushes. I've been dealing with Davey for a number of years, and I would give them an A.”

Review by
01/25/2016

“They did a great job. I would rate them an A. They cleaned up very nice, and their personalities were good. The manager that showed up and talked with me about what they were going to do did a great job.”

Review by
01/25/2016

“They were prompt to email me back and the main guy Jason was pretty friendly and did everything that they said they were going to do. They did landscaping and tree pruning. I would grade them a B.”

Review by
01/25/2016

“I liked everything about them. The price was good. They're a good company. It was just a one-time job to trim some trees. There was a guy who came and initially looked at it. I'd give them an A+.”

Review by
01/25/2016

“They cut down branches on my 150 year old Oak, I didn't watch them do it but I had a 150 year Oak that threatened to fall down and they cut them down, sent me the bill and that was it. Well they happened to be around the corner of my house, I would grade them an A”

Review by
01/25/2016

“Davey Tree is fantastic. The guys came and did a great job. They elevated the Japanese maple out front and got rid of anything that was not producing. We have a huge Norway maple, and they did the same with that. I give out very few A’s, but they deserve it.”

Review by
01/25/2016

“They're very good. They did the job when they said they would, and they did a thorough job and cleaned up beautifully. They worked well. They just came out one time when I wanted some tree work done, and I could count on them. I'd give them an A.”

Review by
01/25/2016

“I’m a repeat customer. I have a large lot, and they cut back my trees every year. I find their customer service impeccable. If I have any questions, they get back to me immediately. I highly recommend them to anybody. I’d give them an A+.”

Review by
01/25/2016

“They got back to me immediately and did a professional job. They absolutely delivered on what they said they would. They removed a large downed oak tree from my property. They were recommended by my insurance company. I’d give Davey an A.”

Review by
01/25/2016

“I'm very happy with their service, I liked their punctuality, their price was fair and I liked the work that they do. They take care of fertilization, I had them for a few years I can't remember why I chose them. I would grade them an A.”

Review by
01/25/2016

“They're responsive to my requests for information. They do the work they promise, and their billing is convenient. I had a cherry tree that they were treating regularly every year, but the tree became diseased and had to be taken down, so that was the last tree I had on the property. I heard of them from a neighbor. I'd grade them an A.”

Review by
01/25/2016

“They were great. It was easy. We had a tree at the end of its life cycle, and they came in, took care of it, and did what they said they would do. It was about as easy as something like that can be. I heard of them a decade ago. They've been monitoring that tree for me for a long time. They get an A rating.”

Review by
01/25/2016

“They were timely in the response for what we needed to have done. They did the job well and they offered pricing that was fair. So it was fine. They came out and did a couple of things for us. It was right in succession. We'll probably be using them in the following year. I'd give them an A-.”

Review by
01/25/2016

“They did a nice job. We just used them one time, but we will be using them again. It was good. They did a big job for us. They took down trees and trimmed them up and so forth. Another tree company went out of business, and Davey took it over, so we started using them. Their company is an A.”

Review by
01/25/2016

“They did the job as planned, and they came back to do a couple refinements, so we were completely satisfied. Everything worked out fine. They were professional throughout. We heard of them just through word of mouth. They presented an approach that we liked; it was a step-by-step approach as opposed to a carte blanche plan. Davey Tree gets an A.”

Review by
01/25/2016

“I've used them a bunch of times. I've never used another company. They've never done anything to make me angry—that's usually my indicator of ‘OK, I can keep you.’ They seem to know what they're talking about, which is good. I typically call them as needed, but they end up coming about twice a year around the same time. I'd give them an A.”

Review by
01/25/2016

“He was very efficient. He was very nice. When he was scheduled to come, he did come. I wasn't home when he came, but they did a good job. They just came out once to do the estimate and then once to do the work the next time. A friend of mine had used them to have a tree removed, so he suggested I use them. They get an A grade from me.”

Review by
01/25/2016

“They do personal follow-ups, and they've kept all their appointments. I have regular lawn maintenance with them. They have a customer rep who's in touch, and he calls ahead of time and lets me know things. He also gives me personalized recommendations as to what we should do with no pressure, so I enjoyed them. I'd give them an A.”

Review by
01/25/2016

“Davey Tree did work for me back home. They're fine people. They did what I asked them to do. They come out off and on throughout the whole summer. We've had them for several years, and they've done good work. I chose them because they've been in our neighborhood for years, so I knew of them. I think they’ve earned an A.”

Review by
01/25/2016

“They are responsive. They come on time, do what they're supposed to do, and the price is fair. They've done a couple of fall cleanups for us, tree work, other yard work. They come out just as needed. They're very responsive. They do what they're supposed to do and that's a huge thing these days. I'd give them an A.”

Review by
01/25/2016

“They just came one time. They did the job that they said they were going to do. They were just trimming some trees and removing a couple. They were very professional about the whole operation. I'd seen their work around, and I knew they were very professional through word of mouth. They weren't just hack-and-slash tree cutters—they knew how to trim trees so the tree would be healthy when they were done. I'd give them an A.”

Review by
01/25/2016

“They were reliable and they did a nice job. I'm a renter. My landlord hired them. They just trimmed some trees down around the property. They just did what they said they were going to do for a competitive price. I'd give them a B. They could have responded a little better. It took a little time for them to get out here but once they did everything was fine. I think it was just scheduling, volume. They had a lot of work.”

Review by
01/25/2016

“I used them to cut some trees. The representative that I dealt with was very forward and answered all my questions, and I was happy that they stand behind their work. If there were any questions or issues, I could call them, and they would take care of that—I was very happy about that. They took down two trees in my front yard. I looked at local companies, and they were one of the places that came and gave me a quote.”

Review by
01/25/2016

“In general it was positive, well I've been dealing with them for 20 years, I have a level of comfort since I've been with them such a long time. I have to say that their service has gotten worse over the years, I've been happier with them in the past. They've tree cabling and tree pruning and tree maintenance in terms of disease maintenance, I don't remember I had just moved into my house. I would grade them a B.”

Review by
01/25/2016

“I love Jerome. He knows what he's talking about, and he's never steered us wrong. I call him out on an as-needed basis, and he comes out regularly. I heard about them from the neighbors. I've had them take down trees, and they come out every year and fertilize. I've had them cut back trees and bushes. We've had them do just about everything except landscaping. I'd give them an A for their service and quality.”

Review by
01/25/2016

“Davey Tree is good, and we like them a lot. We ask them for advice, and they tell us what needs to be done. They do the best, and they clean up very well. The young man seems knowledgeable about the trees. We are very happy with them, and we've called them a few times. They cut limbs off the trees. I think they also cut down a couple of trees that we wanted cut down, and they shaped them. I’d give them an A.”

Review by
01/25/2016

“We've been very pleased. We’ve recommended them to other people, and we would use them again. They are always very prompt, and they always do the job that they are scheduled to do. They clean up after themselves, and we have no complaints. We have a lot of hemlocks between us and our neighbors; they trimmed those for us and did other trees in the yard, and they did a very nice job. I would grade them an A.”

Review by
01/25/2016

“Davey Tree did work for me. They did very nice work. My husband dealt with them. They did work for us last Thursday. They came on time. Everything got cleaned up perfect, and it was a job well done. This was the third time that we'd used them. Their customer service is perfect. We first used them about a year ago. They did a good job the first time. I recommended them to my neighbor, and he used them. As a result of that, Davey gave me a $100 credit, which I used for the work last week. We also had work done a few months ago—we had a tree removed by them. The guy working came up and introduced himself to me, which was a nice gesture. I'd give them an A.”

Review by
01/25/2016

“Multiple things keep me using them. The foremost thing is that their prices are incredibly competitive as far as pricing compared to a lot of other people. When they come in to do a job such as removing a tree or a stump, you'd never know they were there other than that the tree and stump are gone. They're very neat, tidy, and respectful of the property. For the most part, I have them come out as needed, but they come out just about every year. This goes back about five or six years. The account salesman that initially handled our area was very knowledgeable. They're definitely an A.”

Review by
01/25/2016

“I did have work done by Davey. The aftermath wasn't positive. I had some lawn damage. I knew that that might happen, but I definitely have to fix it this years. The work was OK, but for them to get their equipment onto my property and off my property they left a lot of lawn damage. I would consider using another company the next time. I chose another company initially, and that company decided to only do commercial work at that point. They turned over their residential work to Davey so I just went with them. They cut down two trees. I'll give them a B.”

Review by
01/25/2016

“They were very—they worked like a well oiled machine. They worked together. They were all very polite. They just did a great job. They took out three trees for us. The only thing is the seller who told us who originally signed us up said they would leave—we wanted all the roots taken out. We had holes in the yard until we filled it in with dirt later. It ended up being there are not holes. It's all level. I'm not sure what we're going to have in spring. My neighbor had Davey and we saw what a job they did so we went that way. I'd give them an A.”

Review by
01/25/2016

“They were great. They came out, told us what we needed to do to get everything done, and then came out and did it. They trimmed back a bunch of bushes and trees. They were good. The guy came out and didn't want to do it over the phone—he wanted me to specifically lay out what was going to be done so he could say that that was what was done. It was good leading up to the work as well as being good after it was clear what was supposed to be done. We've been using them for years for other things. I'd give them an A.”

Review by
01/25/2016

“I had a positive experience as far as their work on the trees goes. But I've had to call them a couple of times about billing things where the billing got screwed up and I'd already paid them and they deducted money from my checking account. I wasn't happy about that but I've been told they're in the process of straightening that out. I have nothing but praise for the arborist who comes out and does the work. But the billing thing is a problem. To be fair though I would say billing because when I called about it the people I've spoken to could not have been nicer. But they always had to talk to somebody in billing and I wasn't happy with how it got resolved. They credited my AmEx, which was ridiculous. I had it set up so I would have automatic payments if I had a balance any certain month. But I'd paid them $400 to have some work done and then after it was paid they billed it again. When I called they said they can't just refund that back in because it doesn't work that way. They said if I had a credit card they could refund. The whole thing just annoyed me to no end. Now I ended up with a credit with them but I really don't want a credit. I don't think they know what they're doing on the billing side. That's my fair assessment. But I probably will use them again because I have to now that I have a $125 credit. I want to say I chose them because they knocked on the dear a couple of years ago. I have hemlocks and they get an acid that gets on the tree and eats it slowly. They spray it with oil that smothers the bug and doesn't hurt the tree. My next door neighbors were having the service and they asked if I wanted it too. I'd give them a B.”

Review by
01/25/2016

“Davey Tree is great. We've had them to do two different jobs for us, and the reason we called them back the second time is because they did such a good job on the first job. They were very professional, they did a great job cleaning up, and they were there when they said they would be there. I don't say this about many people, but we were really impressed. A friend of mine who lives down the street from us recommended them, so we chose them. They’re an A.”

Review by
01/25/2016

“They were efficient. They left the area clean. They said they were going to be here and they were here. They were honest and ethical. I had them out the one time to do some tree trimming and then I had them do a stump. I probably will have them do another tree next year in the spring. I haven't decided yet. I chose them because a neighbor had used it. The guy we dealt with was very nice. Our contact person was good. I'd give them a B+.”

Review by
01/25/2016

“They're very knowledgeable and very passionate about what they do. They're coming out on a more regular basis. They came out and did vitamins, but we have lots of different specimen trees they take care of. They're insanely knowledgeable, and they know what they're talking about. We used to have a company, and they're no longer in our area. They gave all our business to Davey Tree, and I actually like them better. I'd give them an A+.”

Review by
01/25/2016

“They did our cherry tree. They did it on time, and they did a beautiful job. We're very satisfied with the work. Their customer service was excellent. They were pleasant. The young man that made the sales call was very knowledgeable, and the two workmen who did the pruning were very professional. They were doing work at a neighbor's house in our development when I stopped and asked someone to get in touch with me. Someone did, they offered a proposal, and we accepted the proposal. I would give them an A.”

Review by
01/25/2016

“The guy showed up, gave me what I call a fair estimate, they came out, took the tree down fairly quickly, and cleaned up, so everything was fine. I've used them for years. I see their trucks around. I see them in the area. I've had some bad experiences with some local companies so this is more of a bigger chain so I figured they were not just servicing the neighborhood but multiple neighborhoods so I'd get a better deal. I thought the customer service was pretty much as I expected. The guys did a pretty good job. They come out and do their thing. They bring a lot of equipment out. They block the street out with road cones. I didn't get the sense there was any danger to cars going by. I didn't see anything at all that would keep me from using them again. I'd give them an A. I don't have any reason not to.”

Review by
01/24/2016

“They were prompt, when they said they would be here they were here. They were very clean you couldn't even tell they were here. We have a huge oak tree in front of our house that I wanted to have trimmed and shaped. They came in and knew what I wanted, they were very professional. The guy that came out was dressed appropriately and gave me a decent price. I liked them, I would grade them an A, no complaints and I would use them again. And I don't just let anybody trim our trees.”

Review by
01/24/2016

“They were prompt, did a nice job, and cleaned up well. They were taking a large sycamore down and grinding the stump. The whole thing took a few hours. They removed all the remnants of the tree along with all the debris from the stump grinding. I actually recommended them to a neighbor, and I’d rate them an A.”

Review by
01/24/2016

“I didn't handle it but according to my wife. They gave us a fair price and did a good job while they were here. It was just a one time thing, we needed a couple of trees removed. I'm not sure how long they took, their clean up was good. I would recommend them to a friend and neighbor, I would grade them an A.”

Review by
01/24/2016

“I think because they knew what they were talking about, they were clear in pricing and when they did the tree work for us they did it well. They had to prune some parts out of a large pine tree in our front yard, they did it well. It took maybe three hours. I would recommend them, I think they know what they are talking about and I would grade them an A.”

Review by
01/24/2016

“I liked their timeliness, and they are a local provider. They've done tree removal and lawn care; it’s something that we schedule, and then they come out and do it. They take maybe 20 to 30 minutes depending on the service—for trees, maybe an hour. I would recommend them. They’re an A.”

Review by
01/24/2016

“I've dealt with them for years, and it was fine. They're prompt, they do the job, and they clean up well. They are competitive with other people. They’ve taken some trees that were 80 to 100 feet, and they've probably done 12 to 15 of them over the years. I would grade them an A.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: