The Davey Tree Expert Company
7th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

The Davey Tree Expert Company has received 4.8 out of 5 stars based on 238 customer surveys.
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7th year as a Best Pick Call
"We are committed to customer satisfaction by using the most advanced arboriculture products and techniques available. John Davey's original motto was 'Do it right or not at all.' We are asking our customers to discover the Davey difference and the Davey-Care service guarantee that our highly trained employee-owners provide."

Craig Ritter | District Manager
Company Information
Services Offered
The Davey Tree Expert Company offers a full range of tree care services, including tree and shrub pruning with thorough cleanup; tree removal and stump grinding; tree and shrub fertilization; insect and disease control; and cabling, bracing, and lightning protection, along with storm damage work. The company also offers lawn care services, including seasonally formulated liquid and/or dry fertilization; weed, insect, and disease management; and lawn aerification.
Company History
Davey Tree was founded in 1880.
Distinctions
The company is accredited by the Tree Care Industry Association (TCIA) and has several ISA Certified Arborists and TCIA Certified Treecare Safety Professionals on staff.
Additional Information
The company developed and uses Arbor-Green Pro, its own tree and shrub fertilizer.
Licenses
LTE #440
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel

Compiled Score:

The Davey Tree Expert Company has received 4.8 out of 5 stars based on 238 customer surveys.
5
197
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35
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6
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/14/2018

“They did general maintenance for shrubs and bushes. I used them for about ten years. One of their employees came to spray—they used the wrong spray, and it left a white residue, like a sticky white residue on one of our shrubs that was pretty prominent along our driveway, and they basically couldn't get it off for the rest of the season. So, we're just disappointed. Obviously, a mistake, but we paid them good money—didn't expect that. They certainly tried to handle it, but we felt after that incident, we should kind of look around and see if there was somebody else who would maybe do a better job. They tried. Just general disappointment. They tried to fix it and couldn't, because the person who sprayed made a big mistake. Maybe that was harsh, but I just didn't expect it. I'd give them a C. I haven't found anyone to replace them yet. We'd go back to them, but it was more just, they got put in the penalty box. Maybe in a couple of years, but not right now would I recommend them. If somebody asks, they did good work, but they had—they just had some issues. I guess there was one other issue that bothered my wife, too. One of the things they sprayed, killed something. Customer service replaced it. They were really nice, and they put new bushes to replace it; they acknowledged the mistake. They had made some mistakes before. I know what happened. They come out, and they're supposed to diagnose it, and it got aphids, and the aphids killed the bush, and they couldn't restore the bush, and they acknowledged they should've caught the aphids, if they were paying attention—when the guy came out—rather than just spraying and heading out.”

Review by
02/14/2018

“They did insecticide treatment for me. I've used them before; they're very professional, and their rates are very competitive. It's a good company, and they've got local people. I would grade the overall experience with an A+. I do recommend them, and I recommend them to people all the time.”

Review by
02/14/2018

“They have done tree spikes for us. We had talked to them about some crabgrass issues that we had, and they gave us an estimate on it, but I don't think they ever did any work for its. They did what we asked them to. They gave us a quote on it. I would grade the overall experience with an A.”

Review by
02/14/2018

“Very good experience. They trimmed the tops of the trees and some of the branches that were affecting the solar panels. It went very well. I would grade the overall experience with an A+.”

Review by
02/14/2018

“Everything went according to the way it was planned, and they did a good job. I had part of a Maple tree removed and had it trimmed up. I would grade the overall experience with an A.”

Review by
02/14/2018

“They removed a tree for me. I liked that they did the job well. Nothing stood out, they did a good job. I would grade the overall experience with an A.”

Review by
02/14/2018

“They did good work.”

Review by
02/14/2018

No review comments provided

Review by
02/12/2018

“It was a positive experience.”

Review by
02/12/2018

“They are wonderful. They are very good, and I've recommended them to a lot of people. They were very friendly, very thorough, very good. I would grade the overall experience with an A+.”

Review by
02/12/2018

“Very good. Nothing that I liked or disliked about them. They removed a tree and trimmed branches for me. I would grade the overall experience with an A+.”

Review by
02/12/2018

“I had good conversations, and we talked through the problems. They did a good job.”

Review by
02/12/2018

“They do great quality work. I would like little more communication from them, like when they are going to come out. I have a yearly contract, so a little bit more communication would be better. I would grade the overall experience with a B. Cleanliness—when they put the seeds down, they put it all over my driveway, so I had grass growing everywhere.”

Review by
02/12/2018

“They cut a tree down in my backyard. They knew what they were doing, but they were slow getting from one phase to the other. And at one point, it seemed that they forgot to follow up in doing one thing. So, they are tree experts, but they are not as responsive as I would have preferred. I would grade the overall experience with a B.”

Review by
02/12/2018

“I liked that they send out an arborist, and they walk around your property. That was nice. We had some Leyland cypresses that were experiencing some bad issues and turning brown; they came out and helped to solve that issue—some treatment. I would grade the overall experience with an A-.”

Review by
02/12/2018

“I've used them for years. I liked that they always show up when they're supposed to, and they do a very nice job. And when I call, they returned the calls right back to me when I had questions. I would grade the overall experience with an A+. I've never had any problem with them.”

Review by
02/12/2018

“We had them almost two years ago. My only complaint was they are very expensive, compared to other companies we have used. They were very easy to work with. They did a thorough job, and they were fine. I would grade the overall experience with a B.”

Review by
02/12/2018

“Overall, there were some problems, but we had gotten them straightened out. The issues were that they had sprayed one pine tree that had some bugs that had bored into the base of the tree, and they sprayed the one tree and not the others. I didn't understand that because they could have migrated, or the same thing could have happened to the other pine trees, as well. And it took a while before they got sprayed; it was a time lapse. I think we got that straightened out. I'm not sure if my wife is willing to renew any more future contracts with them. I would grade the overall experience with a C. Customer service—it was very hard to get in contact with Davey Tree, and for them to get back with us.”

Review by
02/12/2018

“They've been doing my yard for 20 years. I liked that they keep the same person for a pretty long time, so you get to know your person. I would grade the overall experience with a B+. Because one year, we had a little hitch where my yard looked like trash, and I had to pitch a fit. Quality of work—I've had to call them back and say, ‘That's not done right. Come on back.’ But they always address everything. So, it's just a matter of paying attention to what they're doing. Customer service—they always accommodate me when I call them back, when something is not right. I have recommended them. I've given them lots of business.”

Review by
02/12/2018

“Nothing in particular that I liked about them; they came and got the job done. They did a tree removal job for me. I would grade the overall experience with an A. They left a lot of—I don't know how true this is or not—but I had another tree removed shortly after that, and the person who came out said that it was not good that they left so much sawdust from chopping up a very, very large tree that had fallen on my house. He said that the sawdust would kill my grass. But other than that, I don't have any complaints. Expertise—they did very, very dangerous work. Recommendation—because of the cost.”

Review by
09/28/2016

“I  had a positive experience with them every time. I'd give the experience an A. When a hurricane came through here in the middle of the morning, they were here at 5:3 picking limbs off of our cars. It was way beyond expected.”

Review by
09/28/2016

“They do our lawn fertilization. I have no complaints. They get an A from me.”

Review by
09/28/2016

“I'd give the experience an A. I'd definitely recommend them.”

Review by
09/28/2016

“They're  very good. I'd give them excellent ratings. They’re very good.”

Review by
09/28/2016

“I'd give them an A for the overall experience. I would recommend them.”

Review by
09/28/2016

“I'd give them an A for the experience.”

Review by
09/28/2016

“I'd give them an A rating overall.”

Review by
09/28/2016

“It was a very positive experience.”

Review by
09/28/2016

“They  come and fertilize everything all of the time. They're wonderful. I'd give them an A+. I've never had a single problem with them.”

Review by
09/28/2016

“They  did outstanding. They did a good job and they do what they say they're going to do when they're going to do it.”

Review by
09/28/2016

“We've  worked with them for a long time and they're terrific. I'd give them an A+ for the overall experience. We wouldn't use them if they weren't good and I would absolutely recommend them.”

Review by
09/28/2016

“They  did lawn care for me. They put spray on my yard and walked away. They're nice. I would give them an A+. They just show up and do it. They're prompt, call me in advance, do their work, and they're not messy.”

Review by
09/28/2016

“I'd give the experience a B.”

Review by
09/28/2016

“I'd give them an A overall.”

Review by
09/28/2016

“I'd give them an A+ grade.”

Review by
09/28/2016

“I'd give them an A+ grade.”

Review by
09/28/2016

“I've used them for years.”

Review by
09/28/2016

“They're an A+ company.”

Review by
09/28/2016

“I would give them an A+ rating.”

Review by
09/28/2016

“I'd give him an A+.”

Review by
09/28/2016

“They've been great.”

Review by
09/28/2016

“They deserve an A.”

Review by
01/07/2016

“It was fine.”

Review by
01/07/2016

“I'm a design professional, and I had used them on commercial jobs before I hired them for my house, so I know they’re good. I’d give them an A because they do what I expect them to do, and I'm happy with their service.”

Review by
01/07/2016

“They were very good and courteous. They gave me a very itemized invoice, and everything was done according to the contract. They cut back branches, and I would give them an A—I had no complaints.”

Review by
01/07/2016

“The work was fine, but there were too many treatments. Everyone was very nice, but I don’t think I need that many. We’ve been using them for 10-20 years. I would grade them an A.”

Review by
01/07/2016

“They were good, prompt, and timely. We had no issues, and they did a good job trimming trees. My aunt had used them before, so that's why I chose them. I’d rate them as an A.”

Review by
01/07/2016

“Everyone was nice, knowledgeable, reasonable, and came when they said. They cut some trees and branches down and replaced a tree for us. I would grade them an A.”

Review by
01/07/2016

“They were fine. They did everything we needed them to do, and they provided us with some options. They were recommended to us for trimming some trees. They were an A.”

Review by
01/07/2016

“I don't have to worry about Davey Tree because they just come in and get the job done. They did tree removal, and it was A-level work.”

Review by
01/07/2016

“They did some pruning, that kind of stuff. I don't remember, I would grade them an B.”

Review by
01/07/2016

“The experience with Davey Tree was fine.”

Review by
01/07/2016

“They were prompt in responding to my query, and they gave me a detailed, accurate estimate. Then, they completed the work exactly as they proposed. We had a tree removed this time, but I’d had experience with them before. I’d give them an A.”

Review by
01/07/2016

“I'm allergic to chemicals so they provide a fertilizer and they order it for me. They did a pest control for the bushes. they've did the grass seed irrigation, they used the wrong type of seed but they switched back to the one that I wanted. I would grade them a B+.”

Review by
01/07/2016

“They did a very good job, and they did it on time. They removed two large trees from the property because one was dead, and the other was huge and endangering the house. They did a great job and brought all the right equipment, so I would recommend them. They get an A.”

Review by
01/07/2016

“Not great I had to call them back. I thought they were really good in terms that they did the work, I am having trouble getting them to come back out and do the work. I did like that their prices were good and I'm looking to hear back from them, they moved some trees, I found them in the Best pick book, I would grade them a B.”

Review by
01/07/2016

“I've been using Davey Tree Service for 20 years because of their quality of service, follow-through, and price. I see their activities all over Bethesda area, and their reputation precedes them. They have removed and trimmed trees. They do A work, or else I would not have used them multiple times.”

Review by
01/07/2016

“The guy that came out was really good, and he did a good job. The foreman was a bit rude, but I put him in his place. They were efficient, and when I asked them to do something else, they discussed it and were able to do it. They cut the trees off the roof of the house and cleaned some stuff off. I would grade them an A-.”

Review by
01/07/2016

“Davey Tree is spectacular. We like them very much and have been using them for years. They’re very personal, and they just do a great job with everything, like trimming our trees, solving problems, and feeding the trees. They do everything that has to do with our whole yard. I would give them an A.”

Review by
01/07/2016

“It was wonderful. I swear by them because they’re excellent. I like the fact that they are very knowledgeable about trees and plants, so they give me good advice. I wish the city had arborists like them, so that the trees they plant in the public area don't die all the time. They initially trimmed the tall trees here on the property back in 2010 when we had the double blizzard. The top of the hemlock blew off and blocked the entrance to the house, I called them, and they understood and came as soon as possible. We’d had bad luck with other people, but they are just tops. I would give them an A+”

Review by
01/07/2016

“We absolutely love them. They enrolled us in their major tree program, and when we had a huge limb come down, which could have cost us a fortune to remove, it was covered under that program, which I was thankful for. They check our trees every year, and they've been very good about saying when they need pruning. We follow their advice because they are professionals. They always come when they say they’re going to come. We went with them because many years ago, I got a bid about pruning the big trees, and theirs was very good. Their reputation was excellent too, so we went with them. I would grade them an A+”

Review by
01/07/2016

“There was one negative and that's they said that the tree was removed the place it was removed from would be replanted and grow grass. It never did. I called on several occasions. They came back a couple of different times but it never we now have grass because we hired somebody else to do it frankly. It was something they did not come through on. The tree got removed and everything associated with that was fine but the reseeding they didn't follow through on. They removed a dead tree for us. We chose them because our neighbor had used them. I'll give them a C because they didn't come through on all of what they promised.”

Review by
01/07/2016

“They got the work done but there were questions that didn't get answer and kind of faded out I liked that they were very competent to do the job, and were obviously amazing at bringing down a very large tree. There were small parts in the order that were overlooked and in the end they decided that it was not worth coming over to see what I wanted but that's alright because they were small. They took down a very large hickory tree and were suppose to take down some limbs on an adjoining tree that were more than I could deal with. I would grade them a B.”

Review by
01/07/2016

“They’ve been very thorough and have cleaned up nicely. My only complaint is that they leave a message saying they’ll check with us about a convenient time, but when we call back, we can't reach them. Otherwise, they’re very responsive, and they do what they’ve promised to do. We’ve been very pleased with them. They cleaned up a lot of insect problems with our plants, but the main thing we called them for was to trim some of our larger trees that we were worried were going to damage the house. I would grade them as an A.”

Review by
01/07/2016

“We’ve used them for 25 years intermittently but haven't had that many jobs. We found that we always call them. We get other estimates, but we end up going with Davey Tree. They’ve been professional. They make the diagnosis when we have problems with the tree, and they come and do the work. One time, they had somebody grinding the stump at the end of the job, and a few weeks later, it came up that the machine cracked a huge picture window. They took care of it, as they should have. They’ve earned an A grade.”

Review by
01/07/2016

“They were wonderful, and the guy that came out was fantastic. He explained everything that they were going to do, and then when the crew came out, they did exactly what he said they were going to do. Then they cleaned up, so it was just excellent service. They trimmed a set of trees, fertilized several others, and put in a retaining wire around a tricky tree, which was great. I would grade them an A.”

Review by
01/07/2016

“they were good. They had a very responsive salesperson after I submitted the initial request. They seemed to know a lot about the trees which was important to me, and keeping them alive and healthy and not taking them down. I think they were reasonably priced from what I understand. They did tree trimming, I can't remember how I found them. I would grade them a B+.”

Review by
01/06/2016

“They’ve been looking after our lawn and have been very successful with that. The lawn has improved a lot under their care. They’ve also done some work on our trees, like removing dangerous branches, and we’ve been satisfied with that work. We’ve lived here for many years. Their charges are reasonable, they bill for what they do, and they are nice people to have working. I would grade them an A+”

Review by
01/06/2016

“Their analysis was better than the competing analysis, and they were more thorough. They pruned and took care of some diseased branches that I wasn’t aware of. They covered three trees in my backyard, whereas the other company only did one, so they were more knowledgeable and in the right price range. I would give them an A.”

Review by
01/06/2016

“They trimmed some trees, took some branches down, and did some wiring. They cost a little bit less than other people. When he came out to give me the estimate, he seemed a little bit more knowledgeable, so I would grade them an A.”

Review by
01/06/2016

“We had a good experience. I’d rate them as an A.”

Review by
01/06/2016

“The Davey Tree Expert Company did a good job.”

Review by
01/06/2016

“I had a tree cut down in the backyard last year. Davey Tree did an A-level job.”

Review by
01/06/2016

“We have an annual tree and shrub contract with Davey Tree. We chose them because of their expertise—they’re an A.”

Review by
01/06/2016

“They solved the problem, and they were prompt and courteous. They topped a couple of trees. They were recommended to us, and I would use them again. They’re an A.”

Review by
01/06/2016

“They did crown cleaning for me. I had a couple of estimates, and they gave me the best deal. They were all very professional and respectful, so I would grade them an A+”

Review by
01/06/2016

“They’ve worked with us several times. We have a small lot with a big tree in the backyard. We’ve been using them for a long time, and I would give them an A because they do a good job.”

Review by
11/06/2014

“They cut some limbs down on a tree. Everything went according to plan; they didn't have any issues. We chose them because the previous homeowner had used them. I’d give them an A.”

Review by
11/06/2014

“Davey was awesome. The customer service was excellent, the guys were on time, and they went over and above what they said they were going to do. They’re an A+ company.”

Review by
11/06/2014

“I had tree rot on some pine trees in my backyard. They were turning brown, and Davey Tree came out here and took care of them. Now, they're doing great—it's fantastic.”

Review by
11/06/2014

“They did what I asked for, which was tree trimming, and they did a good job. I chose the company because we had a contract with them. They get an A from me.”

Review by
11/06/2014

“They cut a tree, but they also talked about the conservation aspects. I liked that there were options and a rapid response. I would give them an A.”

Review by
11/06/2014

“They did what they said they were going to do. They sprayed my trees. I've used them before which is why I chose them. I'd grade them a B rating.”

Review by
11/06/2014

“They trimmed a huge branch on our willow tree that had split. It was fine. They were timely and efficient, and they did a great job on the tree. I picked them mostly because of their name and reputation. I would grade them with an A.”

Review by
11/06/2014

“Davey did exactly what they said they were going to do—they removed a tree. I liked that it was done in a timely fashion. I chose them because they were reputable. I'd rate them as an A.”

Review by
11/06/2014

“If I had a complaint, I'd have let them know. They were responsive, they did work for a good price, they cleaned up after themselves, so it was a good experience overall. If I gave them a letter grade, they would get an A.”

Review by
11/06/2014

“Davey Tree should get an A because we’ve used them for many years, and they're very good. They spray, they prune, and they inject into our elm with whatever potion is needed. They were recommended by friends.”

Review by
11/06/2014

“They did some tree pruning and fixed some diseased trees that I had. They were on time and did what they said they were going to do. Davey Tree seems to have fixed my problem, so I would give them an A.”

Review by
11/06/2014

“Since I was a boy, Davey Tree was the only company we ever used for arborists. I would give them an A rating.”

Review by
11/06/2014

“They fixed my tree, the top was dead. They would get a B+ from me and I would recommend them to friends.”

Review by
11/06/2014

“The fellow who came out from Davey Tree was very knowledgeable and courteous. I had some scale on some trees, and they treated them.”

Review by
11/06/2014

“I think The Davey Tree Expert Company removed some trees, and it was great. They were wonderful.”

Review by
11/06/2014

“Davey Tree was great—they’re worthy of an A.”

Review by
11/06/2014

“The Davey Tree Expert Company is fine—they get an A grade in my book.”

Review by
11/06/2014

“I'll give them a B+.”

Review by
11/06/2014

“I always have a positive experience with them. I liked the foreman; he's a good guy, easy to work with. They did some pruning and some deep root fertilization. They would get a B+ from me and I would recommend them to friends.”

Review by
11/06/2014

“Davey removed a tree and ground the stump, and they did a fabulous job. They showed up when they said they would, and they were clean and neat. I chose them because they were close to me and their price came in the best. They deserve an A grade.”

Review by
11/06/2014

“It got done, and it wasn't a bad experience. They cut down a tree and then ground the stump. I made a couple calls, and since Davey gave a pretty good price and was able to do it in the time frame that we needed them to do it in, we went with them. I'd grade them A.”

Review by
11/06/2014

“I liked that they did what they said they were going to do, and they charged me what they said they were going to. They trimmed my trees, and they fertilized them. I chose them because they had a more competitive price over different companies. They get an A grade.”

Review by
11/06/2014

“They took a tree down for me and did a good job. They were efficient, took it down, and it didn't hit nothing. There were electrical wires, so they had to be careful taking it down. They used a bucket truck, so that was good. We wanted a good, reputable company, and we know they are a good, reputable company. A is very good; I’ll give them an A.”

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