Branches Tree Experts
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Branches Tree Experts has received 4.9 out of 5 stars based on 175 customer surveys.
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5th year as a Best Pick Call
"Branches Tree Experts is a full-service arboriculture and forestry consulting company committed to the preservation and planting of trees in the urban, suburban, and rural landscape. We partner with homeowners to preserve and protect the health and beauty of their properties."

Michael Guercin | President
Company Information
Services Offered
Branches Tree Experts offers a variety of tree and shrub services, including planting, pruning, fertilization, cabling, bracing, removal, insect and disease diagnosis and treatment, invasive species management, erosion and sediment control, and rain garden construction. The company also performs hazardous tree and insurance evaluations as well as construction consultations.
Company History
The local company was founded in 1988.
Distinctions
President Michael Guercin has been an ISA Certified Arborist for 22 years and has over 30 years of industry experience. Branches is a registered firm in the Washington Suburban Sanitary Commission's Small, Local Business Enterprise Program.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
9629 Elrod Road
Kensington, MD 20895
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
LTE #533

Compiled Score:

Branches Tree Experts has received 4.9 out of 5 stars based on 175 customer surveys.
5
155
4
18
3
2
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/02/2018

“Richard Handler provided exceptional service. I think he retired, but he's the person I dealt with.”

Review by
10/02/2018

“All areas exceeded my expectations.”

Review by
10/02/2018

“They took feedback and guidance very well.”

Review by
10/02/2018

“They were very knowledgeable about trees.”

Review by
10/02/2018

“very happy with their work”

Review by
10/02/2018

“Branches Tree Experts were able to pull the tree up.”

Review by
10/01/2018

“very detailed and knowledgeable.”

Review by
09/28/2018

“My tree is blooming so nicely, and I'm pleased to see it blooming once again.”

Review by
09/27/2018

“I would like to recognize the salesperson that helped me out for his exceptional service.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“I am satisfied with the job they did, because what they said they would and it turned out fine.”

Review by
09/27/2018

“I am satisfied with their timeliness and communication, which would be the reason I'd come back.”

Review by
09/27/2018

“They are great and I have been very happy with them. They always do a great job. Rich has been my guy and he has always been great. I am very pleased because they are very effective.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“I had some things around the area that I wanted them to make sure and not disturb, and they did a good job. They were here no more than 30 minutes. It was a very small job.”

Review by
09/27/2018

“They seemed small and personable. You weren't just another customer. There was a lot of people they were trying to take care of. They were very personalized.”

Review by
09/27/2018

“I would like to recognize Rachel for her exceptional service.”

Review by
09/27/2018

“Branches Tree Experts came right away. The crew seemed to do a good job. The work wasn't totally finished at the end of the project. They seemed to forget to do all of the trimmings. A separate person with Branches Tree Experts came to do more work? but didn't finish the job. That worker left some of his tools. We have already paid for service and are just trying to get in touch with the company to complete the job.”

Review by
11/06/2017

No review comments provided

Review by
11/06/2017

No review comments provided

Review by
11/05/2017

“Everything they did was perfect, except that some branches fell down a few months later. It's not certain, but perhaps the company missed them.”

Review by
11/05/2017

“We have always had excellence service from Branches in the following areas: advice as to plant selection and maintenance, followed by actual planting, pruning and trimming trees and shrubs. The company's service has always been timely, and we always appreciate that following a service visit, Branches leaves our property in a completely clean state. In short, we are thoroughly satisfied with the all work by Branches.”

Review by
11/05/2017

No review comments provided

Review by
11/04/2017

No review comments provided

Review by
11/04/2017

No review comments provided

Review by
11/04/2017

“They did good work but they were expensive.”

Review by
11/04/2017

“They are knowledgeable and helped us problem solve on one of our oak trees. The only complaint I have as they have not followed up over time on the care of that tree, which means less business for them and potentially a poorer outcome for our tree. They were also fairly expensive compared to other quotes and so only went with the arborist services they provide that tree trimming services don't.”

Review by
11/03/2017

“Excellent work - only complaint was that the office emailed me about payment months after it was already made via my credit card. Tone of email was as if I was at fault. No apology was made when I sent proof of payment.”

Review by
10/31/2017

No review comments provided

Review by
10/31/2017

No review comments provided

Review by
10/31/2017

No review comments provided

Review by
10/31/2017

“This company appears very knowledgeable about landscaping. They also suggest alternatives if what I wanted could not be done. They were recommended to me by my daughter several years ago.”

Review by
10/31/2017

“Rich is a thoughtful, helpful arborist and the lead for the team that did the work, Carlos, was also very knowledgeable and communicated with us throughout.”

Review by
10/31/2017

“The best thing about this company is the expertise in tree care. I get the impression that they do really know trees. They cleaned up well after themselves. The worst thing is communication. One year they came to look but never really contacted me with anything, then they had a lot of weather related work. By the time that was over it was spring and I did not contact them because I did not want tree work during the nesting season. This past fall, I used them again. Someone came and surveyed and sent an estimate. They came and did the work but not totally as I expected - I was hoping that they could take some other trees out and plant new ones. That did not happen and they never addressed why they did not want to at least give advice in that area.”

Review by
10/30/2017

No review comments provided

Review by
10/30/2017

No review comments provided

Review by
10/28/2017

No review comments provided

Review by
10/28/2017

“I asked that they made sure the tree they planted should be ground level. We have a lot of clay in the soil, and trees don't usually don't ‘settle’ down because of it. They planted the tree about 4 inches higher than the ground. I complained - they said they would replant and instead did a slight-of-hand, with cutting the top roots off, thereby making it appeared lower than it had been planted. It has not looked very healthy since then, hopefully it will survive its first year. It was the dishonesty that I am most upset about. The other work they did was professionally done, and seemed appropriate.”

Review by
10/27/2017

“Branches fertilizes my trees every year and sprays the dogwoods to keep them in good health as well as consulting on any tree problems that may arise. I count on them to be knowledgeable and responsive, and they haven't disappointed me.”

Review by
10/27/2017

“I have known Michael Guercin since he used to live only a block away. One of my sons worked for him as a chipper during his ‘gap year’ between high school and college. I have always been happy with his services as regards to my many trees, even to taking down a huge oak crammed in between three buildings. Branches was extremely careful and left me, at my request, a vast pile of fireplace rounds.”

Review by
10/27/2017

“Only negative is that they tend to be a bit on the expensive side, but, considering the service they offer, I don't mind paying for good work. My neighbors are not always of the same mind. I have been using the services of Branches for over 20 years, since I moved in to our house in 1996.”

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

“Branches did an excellent job trimming back my trees.”

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

No review comments provided

Review by
10/27/2017

“They are hard to reach, and didn't show any real interest in the job.”

Review by
10/27/2017

No review comments provided

Review by
10/12/2016

“It was excellent, I have no complaints, and I'd recommend them.”

Review by
10/12/2016

“They  were great. They were excellent, no complaints.”

Review by
10/12/2016

“I can't remember, I guess I had a positive experience. I have no complaints.”

Review by
10/12/2016

“It was excellent. I have no complaints and I'd highly recommend them.”

Review by
10/12/2016

“It was excellent, no complaints. I'd recommend them.”

Review by
10/12/2016

“I would say I have no complaints.”

Review by
10/12/2016

“It was OK, it was fine.”

Review by
10/12/2016

“I'd give them an A.”

Review by
10/12/2016

“It was a nice crew and they did a good job. They seemed to know what they were talking about—very knowledgeable. I'd give them an A overall.”

Review by
10/12/2016

“I'd give them an A. Frankly, I can't even remember what they did for me last time, but I was satisfied with it. I'd use them again.”

Review by
10/12/2016

“They were OK, they were fine. I guess they were courteous and friendly, everything was good. I guess I'd give them an A.”

Review by
10/12/2016

“I  had a very positive experience. They were very thorough and very conscientious. I give them an A+.”

Review by
10/12/2016

“They did some planting of some bushes in the back and cleaned up the front yard. They did fine.”

Review by
10/12/2016

“They  did a good job. It was excellent and I have no complaints. I'd highly recommend them.”

Review by
10/12/2016

“It was excellent and I have no complaints. I would recommend them. They were fine.”

Review by
10/12/2016

“I do remember the experience being positive. They did a really good job with the trees and there was no debris left behind. It was basically like they came in, took care of business, and left it in better shape than when they got there. I can't think of anything negative to say about them so I'd give them an A.”

Review by
10/12/2016

“I'm still working with them. I'm building a whole windbreaker. I'm still working with them and probably will continue in the future. I'd refer them, you'd like it. I give them an A for everything. I'll most likely recommend them.”

Review by
10/12/2016

“I  had a very positive experience with them. Two things about their work stood out, to be honest. The first thing was I guess the owner of the company—I don't remember his name, I'm sorry—he's an arborist. The trees I had were very old cherry blossom trees that, as I understood it, were among the first group of cherry blossom trees sent to the Washington, D.C. area. For years, he would monitor this one tree—it had to be eighty years old, way beyond his lifespan. I was just really taken by how the owner—again, I can't remember his name—who was an arborist just cared for this tree. I was really kind of taken that he loved it as much as I loved it. The second thing that stood out for me was when the crew finally came out and did the work, the tree was situated between my neighbor's house and my house with a recently erected fence next to it, and they took care to make sure that nothing got damaged. I'm talking about a big tree that was pretty big around in girth. It just amazed me how they were able to bring this tree down and not disturb anything—the sidewalk that went next to it, the fences that were there, and the houses. I'd give them an A+. I'll most likely recommend them.”

Review by
10/12/2016

“My  experience with them was absolutely positive. They were really thorough and they cleaned up everything. Everything was beautiful after it was over. They had a good idea about what to prune and when it was done it looked really beautiful. There was no mess left over. They had hauled away the stuff that they needed to haul away. It was very quick, very professional, and very clean. I would rate them an A.”

Review by
10/12/2016

“My experience was absolutely positive. Their knowledge stood out to me, and the fact that they can impart it to the customer. He told me about a tree that I was wondering if it was worth saving. He looked at it and said that no, it really wasn’t because the roots were all bound up from the side. So, stuff like that. His knowledge, the expertise, and his sharing it. I'd give them an A. It's very, very likely that I'll recommend them.”

Review by
10/12/2016

“They seemed to do a fine job. I was not there when they did the work. I just looked at it later and it looked fine. I'd probably give them a B+.”

Review by
10/12/2016

“I give them a B+.”

Review by
10/12/2016

“They just did a good job. They were efficient, neat, and cleaned up well. I'd give them a B.”

Review by
10/02/2015

“The owner trimmed some trees. I would give them an A.”

Review by
10/02/2015

“I was pleased with them. I would give them an A+ rating.”

Review by
10/02/2015

“They did an excellent job.”

Review by
10/02/2015

“They did a good job. I would give them an A.”

Review by
10/02/2015

“They did fine. They're an A grade.”

Review by
10/02/2015

“They did a good job, and they did what they were supposed to do. They sprayed my tree, and that's all that they needed to do. I would give them an A.”

Review by
10/02/2015

“They were thorough, reasonable, and reliable. They removed an old tree. They're very good. I found out about them from church.”

Review by
10/02/2015

“I have nothing but good things to say about them. I would give them an A rating.”

Review by
10/02/2015

“They did really good work. They were prompt, efficient, polite, and everything was what I expected it to be. They removed a dead tree and trimmed other trees. I would give them an A.”

Review by
10/02/2015

“I would say they're an A+. I think they were really good. The good thing is that they were really efficient, and they cleaned up really well. It was great. It was trimming and cutting back the trees. It was really well done.”

Review by
10/02/2015

“Everything is fine. They did the job well. It was a long time ago. They did what we needed to be done. They pruned a tree, and they did a chemical treatment to help a struggling tree. I would give them an A rating.”

Review by
10/02/2015

“There was just one little thing that I didn't get done that I really needed them to do, but I could understand why they probably wouldn't do it. I really needed them to send a little bit more of a report on the tree. I never got that, but the service was great. They were doing my neighbor's, and they very quickly accommodated me too, so I can't really fault them for anything. They were responsive, and they did a good job at a reasonable price. They were trimming an oak tree that had a couple of dead limbs. It was just that one tree that they were working on. They were at my neighbor's, and I ran over and started yelling at them. I would give them an A.”

Review by
10/02/2015

“I plan on calling them again at the end of this season. I forgot the name of the guy I was working with, but I thought he was very knowledgeable. They came in very quickly, did a great job, and they had a good price. They trimmed a tree in my backyard. It hadn't been trimmed before. They were just working on one tree. Somebody else in the neighborhood had used them and recommended them. I would give them an A rating.”

Review by
10/02/2015

“They were great. They came when they said they were going to, and they were easy to pay. They were pretty quick. I have a two year old, and she enjoyed watching them. They were removing one large dead limb and a couple of additional smaller dead limbs. One of my neighbors was actually getting some work on his trees done, and that was how we found out. I have no complaints—an A grade is fine for them.”

Review by
10/02/2015

“They did a couple of stump removals. It was actually one small tree with a stump and then an extra stump that they took out. They did it while I was gone, which was great. I just took pictures and emailed it to them. That's how they gave me the quote. They were comfortable doing that, which was the right thing to do, and it probably saved them some money as well. I would absolutely give them an A.”

Review by
10/02/2015

“They did what they said they were going to do, when they said they were going to do it. They removed a tree. It was just the one tree they removed. This was not the first time that I worked with them. The landscape architect recommended them. They have been responsive and friendly. I would give them an A-. Whether something was weather related or not is up for debate on one of the delays.”

Review by
10/02/2015

“I would recommend them 110%. They're very well qualified. I've used them twice. They uprooted three trees for me. One was half-dead, and the other two, my wife and I wanted them removed to make the yard prettier. They climbed and trimmed the branches to make the bigger trees whole and look better all around. Long story short, we will be using them again. I think I would give them an A.”

Review by
10/02/2015

“Their prices are competitive. They do a competent job. We've used them several times, and they have the same contact. Any time we have issues, they can come out and help us right away. They were spraying some trees that had some issues. There were some disease issues. They trimmed all of our ornamentals this year in the spring. We've used them for years. I would say they deserve an A.”

Review by
10/02/2015

“It was great. They did a great job. I liked that my trees looked a lot better when they were done. They did a number of trees. They cleaned up some dead branches and trimmed up trees. Their work was fine. I don't have any complaints about them. My next-door neighbor told me about them. I would give Branches Tree Experts an A. I thought their work was outstanding.”

Review by
10/02/2015

“They're great. They're very knowledgeable. They really know trees very well, and I had them look at a number of different problems that were presenting very different situations. I did actually have them do some follow-up tree work. They cut a lot of limbs, and they were easy to schedule. They were really efficient. They did a great job cleaning up. It was no muss, no fuss, and their price was very reasonable. They did two primary things. One was just doing a big clean up. They were going through, cutting off dead branches, making sure that the trees were healthy, and inspecting the trees. The other thing they did was that they were a really terrific consultant about managing the health of a tree that was right next to a huge driveway and sidewalk job I was having done. They were very knowledgeable and gave great advice to the contractors, to me, and to the town. They were very generous in their time and giving advice about that and then monitoring it while the work was going on. They really didn't charge me for it. I would give them an A.”

Review by
10/02/2015

“I actually contacted them today about some more work. The work that they did was a little tricky because the tree was hanging over my neighbor’s and our property, but I think the people that come and do the work are thoughtful and careful. They seemed knowledgeable about where to prune, and they clean up. The level of professionalism is there, which is nice. They were just trimming a tree that was hanging over my lawn. I know I had gotten estimates from them in the past, but I think this is the first time that I had hired them, and I was happy. I'm already using them again. They are well known, and I think they have a good reputation in this neighborhood. My next-door neighbor had used them. We were glad they could come out quickly too. I think that's basically how it started. I would give them an A.”

Review by
10/02/2015

“They were fine, except now, we have another problem. I don't know what happens, I guess I should have contacted them, but they didn't talk about needing to continue to monitor it. The work for us was done in the late summer. Now, we did it next to a park, and the park refuses to take responsibility for these two trees that are on their property. Michael from Tree Experts was very good. He came, and he filed all the overhanging branches that he thought would be a problem and had them removed. That was fine. The park refused to do that themselves. Now, more branches are following, and I'm at a loss of what to do about that. He did a thorough job of getting rid of the branches that were hanging over our roof. They were very good, quick, and did the job very fast. Michael said he wasn't even charging any extra for this holly tree that was touching our roof. He said that he would just include that in the cost that he already gave me, so that was very nice. I would give them an A. They were fine. I have no complaints. Maybe I didn't ask him, but he didn't give me any advice on how we should do a follow-up on these trees later on for the long-term care. That may have been something that I should have asked.”

Review by
10/02/2015

“I've used Branches Tree Experts in the past. I found them to do exactly what they told me they were going to do, at the price they told me they were going to charge. They were trimming branches from a tree. I think they also took a tree down for me that had been struck by lightning, but that was some years ago. In most cases, I wasn't here when they did the work, but I had good conversations and interactions with them before they came. It's been a number of years. I think I first started using them to feed my tree before I lost it. I can't remember how I first got a hold of them, but I've gone back to them since then. I never give anybody a straight A, so I would give them an A-. I was comfortable with them.”

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