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“Everything they did was perfect, except that some branches fell down a few months later. It's not certain, but perhaps the company missed them.”

“We have always had excellence service from Branches in the following areas: advice as to plant selection and maintenance, followed by actual planting, pruning and trimming trees and shrubs. The company's service has always been timely, and we always appreciate that following a service visit, Branches leaves our property in a completely clean state. In short, we are thoroughly satisfied with the all work by Branches.”

“They are knowledgeable and helped us problem solve on one of our oak trees. The only complaint I have as they have not followed up over time on the care of that tree, which means less business for them and potentially a poorer outcome for our tree. They were also fairly expensive compared to other quotes and so only went with the arborist services they provide that tree trimming services don't.”

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“They did good work but they were expensive.”

“Excellent work - only complaint was that the office emailed me about payment months after it was already made via my credit card. Tone of email was as if I was at fault. No apology was made when I sent proof of payment.”

“The best thing about this company is the expertise in tree care. I get the impression that they do really know trees. They cleaned up well after themselves. The worst thing is communication. One year they came to look but never really contacted me with anything, then they had a lot of weather related work. By the time that was over it was spring and I did not contact them because I did not want tree work during the nesting season. This past fall, I used them again. Someone came and surveyed and sent an estimate. They came and did the work but not totally as I expected - I was hoping that they could take some other trees out and plant new ones. That did not happen and they never addressed why they did not want to at least give advice in that area.”

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“Rich is a thoughtful, helpful arborist and the lead for the team that did the work, Carlos, was also very knowledgeable and communicated with us throughout.”

“This company appears very knowledgeable about landscaping. They also suggest alternatives if what I wanted could not be done. They were recommended to me by my daughter several years ago.”

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“I asked that they made sure the tree they planted should be ground level. We have a lot of clay in the soil, and trees don't usually don't ‘settle’ down because of it. They planted the tree about 4 inches higher than the ground. I complained - they said they would replant and instead did a slight-of-hand, with cutting the top roots off, thereby making it appeared lower than it had been planted. It has not looked very healthy since then, hopefully it will survive its first year. It was the dishonesty that I am most upset about. The other work they did was professionally done, and seemed appropriate.”

“I have known Michael Guercin since he used to live only a block away. One of my sons worked for him as a chipper during his ‘gap year’ between high school and college. I have always been happy with his services as regards to my many trees, even to taking down a huge oak crammed in between three buildings. Branches was extremely careful and left me, at my request, a vast pile of fireplace rounds.”

“Branches fertilizes my trees every year and sprays the dogwoods to keep them in good health as well as consulting on any tree problems that may arise. I count on them to be knowledgeable and responsive, and they haven't disappointed me.”

“Only negative is that they tend to be a bit on the expensive side, but, considering the service they offer, I don't mind paying for good work. My neighbors are not always of the same mind. I have been using the services of Branches for over 20 years, since I moved in to our house in 1996.”

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“They are hard to reach, and didn't show any real interest in the job.”

“Branches did an excellent job trimming back my trees.”

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“They  were great. They were excellent, no complaints.”

“It was excellent, I have no complaints, and I'd recommend them.”

“I can't remember, I guess I had a positive experience. I have no complaints.”

“They seemed to do a fine job. I was not there when they did the work. I just looked at it later and it looked fine. I'd probably give them a B+.”

“It was excellent. I have no complaints and I'd highly recommend them.”

“It was excellent, no complaints. I'd recommend them.”

“I would say I have no complaints.”

“It was OK, it was fine.”

“I'd give them an A.”

“I give them a B+.”

“It was a nice crew and they did a good job. They seemed to know what they were talking about—very knowledgeable. I'd give them an A overall.”

“I'd give them an A. Frankly, I can't even remember what they did for me last time, but I was satisfied with it. I'd use them again.”

“They were OK, they were fine. I guess they were courteous and friendly, everything was good. I guess I'd give them an A.”

“I  had a very positive experience. They were very thorough and very conscientious. I give them an A+.”

“They did some planting of some bushes in the back and cleaned up the front yard. They did fine.”

“They just did a good job. They were efficient, neat, and cleaned up well. I'd give them a B.”

“They  did a good job. It was excellent and I have no complaints. I'd highly recommend them.”

“It was excellent and I have no complaints. I would recommend them. They were fine.”

“I do remember the experience being positive. They did a really good job with the trees and there was no debris left behind. It was basically like they came in, took care of business, and left it in better shape than when they got there. I can't think of anything negative to say about them so I'd give them an A.”

“I'm still working with them. I'm building a whole windbreaker. I'm still working with them and probably will continue in the future. I'd refer them, you'd like it. I give them an A for everything. I'll most likely recommend them.”

“My experience was absolutely positive. Their knowledge stood out to me, and the fact that they can impart it to the customer. He told me about a tree that I was wondering if it was worth saving. He looked at it and said that no, it really wasn’t because the roots were all bound up from the side. So, stuff like that. His knowledge, the expertise, and his sharing it. I'd give them an A. It's very, very likely that I'll recommend them.”

“My  experience with them was absolutely positive. They were really thorough and they cleaned up everything. Everything was beautiful after it was over. They had a good idea about what to prune and when it was done it looked really beautiful. There was no mess left over. They had hauled away the stuff that they needed to haul away. It was very quick, very professional, and very clean. I would rate them an A.”

“I  had a very positive experience with them. Two things about their work stood out, to be honest. The first thing was I guess the owner of the company—I don't remember his name, I'm sorry—he's an arborist. The trees I had were very old cherry blossom trees that, as I understood it, were among the first group of cherry blossom trees sent to the Washington, D.C. area. For years, he would monitor this one tree—it had to be eighty years old, way beyond his lifespan. I was just really taken by how the owner—again, I can't remember his name—who was an arborist just cared for this tree. I was really kind of taken that he loved it as much as I loved it. The second thing that stood out for me was when the crew finally came out and did the work, the tree was situated between my neighbor's house and my house with a recently erected fence next to it, and they took care to make sure that nothing got damaged. I'm talking about a big tree that was pretty big around in girth. It just amazed me how they were able to bring this tree down and not disturb anything—the sidewalk that went next to it, the fences that were there, and the houses. I'd give them an A+. I'll most likely recommend them.”

“They're great. They're very knowledgeable. They really know trees very well, and I had them look at a number of different problems that were presenting very different situations. I did actually have them do some follow-up tree work. They cut a lot of limbs, and they were easy to schedule. They were really efficient. They did a great job cleaning up. It was no muss, no fuss, and their price was very reasonable. They did two primary things. One was just doing a big clean up. They were going through, cutting off dead branches, making sure that the trees were healthy, and inspecting the trees. The other thing they did was that they were a really terrific consultant about managing the health of a tree that was right next to a huge driveway and sidewalk job I was having done. They were very knowledgeable and gave great advice to the contractors, to me, and to the town. They were very generous in their time and giving advice about that and then monitoring it while the work was going on. They really didn't charge me for it. I would give them an A.”

“I actually contacted them today about some more work. The work that they did was a little tricky because the tree was hanging over my neighbor’s and our property, but I think the people that come and do the work are thoughtful and careful. They seemed knowledgeable about where to prune, and they clean up. The level of professionalism is there, which is nice. They were just trimming a tree that was hanging over my lawn. I know I had gotten estimates from them in the past, but I think this is the first time that I had hired them, and I was happy. I'm already using them again. They are well known, and I think they have a good reputation in this neighborhood. My next-door neighbor had used them. We were glad they could come out quickly too. I think that's basically how it started. I would give them an A.”

“They were fine, except now, we have another problem. I don't know what happens, I guess I should have contacted them, but they didn't talk about needing to continue to monitor it. The work for us was done in the late summer. Now, we did it next to a park, and the park refuses to take responsibility for these two trees that are on their property. Michael from Tree Experts was very good. He came, and he filed all the overhanging branches that he thought would be a problem and had them removed. That was fine. The park refused to do that themselves. Now, more branches are following, and I'm at a loss of what to do about that. He did a thorough job of getting rid of the branches that were hanging over our roof. They were very good, quick, and did the job very fast. Michael said he wasn't even charging any extra for this holly tree that was touching our roof. He said that he would just include that in the cost that he already gave me, so that was very nice. I would give them an A. They were fine. I have no complaints. Maybe I didn't ask him, but he didn't give me any advice on how we should do a follow-up on these trees later on for the long-term care. That may have been something that I should have asked.”

“I've used Branches Tree Experts in the past. I found them to do exactly what they told me they were going to do, at the price they told me they were going to charge. They were trimming branches from a tree. I think they also took a tree down for me that had been struck by lightning, but that was some years ago. In most cases, I wasn't here when they did the work, but I had good conversations and interactions with them before they came. It's been a number of years. I think I first started using them to feed my tree before I lost it. I can't remember how I first got a hold of them, but I've gone back to them since then. I never give anybody a straight A, so I would give them an A-. I was comfortable with them.”

“I don't think they got all of the critters that were on the tree but it was very responsive of them to come out in a timely fashion and do the treatment we requested. We had an infestation of bugs that was causing the tree to die. We saw the things on there but we don't really know if it was dead. The more recent memory I have is seeing the critters on there. They were very responsive. They were very courteous and friendly which we found is tough to find. They came out and they did the treatment. They had a recommendation for what treatment to do. There's a guide that gets mailed to us, an annual report on the DC area of the best services. It was Best Pick Reports. I would give them a B rating.”

“They cut the tree down by they did not cover my car. A couple of branches scratched my car. It wasn't that bad but I would've thought that they would have covered it better. It wasn't bad enough for me to file a claim or anything like that. They need to protect the people's property a little better because I had told them that if I was there, I would move it. They told me that they would cover it so I didn't worry about it. Other than they, they cut the tree down. That's all I can say. There was a lot of dust and some of the branches hit the car but to be honest, it wasn't that bad. It was nothing major. I talked to the owner and he was cool and everything so it was OK. They're a B.”

“There was just one little thing that I didn't get done that I really needed them to do, but I could understand why they probably wouldn't do it. I really needed them to send a little bit more of a report on the tree. I never got that, but the service was great. They were doing my neighbor's, and they very quickly accommodated me too, so I can't really fault them for anything. They were responsive, and they did a good job at a reasonable price. They were trimming an oak tree that had a couple of dead limbs. It was just that one tree that they were working on. They were at my neighbor's, and I ran over and started yelling at them. I would give them an A.”

“They were very easy to communicate with. I think they did good and thorough work. They recommended certain things, which we followed through on, and were just very personable. I had no complaints that I know of. We had a dogwood that had some kind of disease on it. It needed immediate attention, and so they looked at it, they fertilized it, trimmed it, and sprayed whatever they needed to spray with, so it was a technical thing that they had to diagnose and treat. That's the main thing that we were concerned about. I will call them back when I need them. I would give them an A rating.”

“They gave me a good estimate. They came when they said they were going to come. They did the work well, and they cleaned up well. They were doing tree work for me. They were doing trimming. This was the first time that I had worked with these guys. I found out about them through a recommendation from a neighbor. The person I dealt with was clear. He explained what they were going to do. He came on time, he gave me a very quick estimate, and then they scheduled the appointment quickly. They came and did the work. I would give them an A+ grade.”

“They helped us understand the problem we had. We have a bunch of tall trees surrounding our house. They were able to identify which of the high branches were dead and needed to be removed, and they did some pretty challenging cutting. The workers had to climb up maybe 30 feet to cut the branches, so it was not a straightforward job. I couldn't have done it. They did a good job. It wasn't free, but it seemed reasonably priced. We didn't do any cutting this year, but we'll probably go back to them next year. I would give them an A grade.”

“It was fine. They did the job that was expected. They were removing a vine that had grown over my garage area. I was happy with the end job. It was a little hard to schedule them. I had trouble with the initial scheduling. The job was done well. They did good cleanup work on the removal but it was very hard to initially schedule them to come out. I would give them a B. It was hard to get them to come out initially. They kind of gave me the run-around on when I could have the service done but when they came out, they did a good job.”

“They did a great job. They were professional. They did exactly what they were supposed to do. I was afraid they were going to fall out of the tree and die, and they didn't. They were taking down a huge old pine that died. It was a sad occasion, but they did a great job. It was just that one tree that they were working on. They came out here years ago to trim some other trees. I had found out about them from a neighborhood recommendation. I just remembered that I was a happy camper—that's about all. They deserve an A grade.”

“It was very expensive for what they did, I thought. I thought they did a good job. They cut off a limb that had partially broken off. They did a good job finishing it off, but they also charged $350, which I thought was a lot for something that took them ten minutes. It was a large pine tree, and they had to go up about the level of a second story. Everything was fine. They had done some work for me a long time ago. I would give them an A rating.”

“I had a great experience. They didn't butcher my trees. They have a good sense of aesthetics. I'm a big plant guy. They just took out the only branches that needed to be taken out, and that's what I asked for. They trimmed two very large trees, and they trimmed three medium-sized trees. I found out about them from my neighborhood. I would recommend people to at least get a quote. I would give them an A+ because they did some extra things too.”

“They were great. They came when they said they were going to, and they were easy to pay. They were pretty quick. I have a two year old, and she enjoyed watching them. They were removing one large dead limb and a couple of additional smaller dead limbs. One of my neighbors was actually getting some work on his trees done, and that was how we found out. I have no complaints—an A grade is fine for them.”

“They did a couple of stump removals. It was actually one small tree with a stump and then an extra stump that they took out. They did it while I was gone, which was great. I just took pictures and emailed it to them. That's how they gave me the quote. They were comfortable doing that, which was the right thing to do, and it probably saved them some money as well. I would absolutely give them an A.”

“I think they're OK. When they trimmed the tree, we had some raccoons that tried to make a home in what was left of the tree. There was a big hole there where they could go down. It was pretty funny. They were trimming some of the trees in the back. They trimmed other shrubs. It was OK. I think my wife had used them before maybe. I would give them a B+. They could have trimmed it a little more maybe but I'm not an expert on that.”

“I plan on calling them again at the end of this season. I forgot the name of the guy I was working with, but I thought he was very knowledgeable. They came in very quickly, did a great job, and they had a good price. They trimmed a tree in my backyard. It hadn't been trimmed before. They were just working on one tree. Somebody else in the neighborhood had used them and recommended them. I would give them an A rating.”

“They did what they said they were going to do, when they said they were going to do it. They removed a tree. It was just the one tree they removed. This was not the first time that I worked with them. The landscape architect recommended them. They have been responsive and friendly. I would give them an A-. Whether something was weather related or not is up for debate on one of the delays.”

“I would recommend them 110%. They're very well qualified. I've used them twice. They uprooted three trees for me. One was half-dead, and the other two, my wife and I wanted them removed to make the yard prettier. They climbed and trimmed the branches to make the bigger trees whole and look better all around. Long story short, we will be using them again. I think I would give them an A.”

“Their prices are competitive. They do a competent job. We've used them several times, and they have the same contact. Any time we have issues, they can come out and help us right away. They were spraying some trees that had some issues. There were some disease issues. They trimmed all of our ornamentals this year in the spring. We've used them for years. I would say they deserve an A.”

“It was great. They did a great job. I liked that my trees looked a lot better when they were done. They did a number of trees. They cleaned up some dead branches and trimmed up trees. Their work was fine. I don't have any complaints about them. My next-door neighbor told me about them. I would give Branches Tree Experts an A. I thought their work was outstanding.”

“I've done business with them for ten years at least. I think they thinned out some trees, but it was hard to keep track of it. They get back with me. They were pretty responsive. I would recommend them, and I have. They would be an A grade.”

“They were punctual and seemed to do the trick, so they're fine. They treated some scale or something that I had on some trees. This was not the first time that I had done work with them. I think I'd seen them around. I would give them an A.”

“We were pleased with the work that they did; we were quite pleased with them. They were trimming trees and also doing some other kinds of things. We were very pleased with it. I had no complaints with them, so I would give them an A.”

“I have no complaints. They were spraying that one tree. They were actually working in a neighbor's house, I think, and I said, ‘Do you do spraying?’ He said, ‘Yes,’ and so he came back when he said he would, and it was very uncomplicated. I would give them an A.”

“They did a fine job. They were fine. There were no problems. They were cutting down some branches on a tree that was half-dead that they revived. They got rid of the dead branches. This was the first time that I had done work with them. I would give them an A for excellent with no complaints.”

“We were very pleased. They have very good customer service. They only had to do what we needed to do, and they were very pleasant. They were doing some trimming of trees, and they were putting some treatments on some of our trees. They had done work for the people who owned the house before us. They had let me know that they liked them. I would give Branches an A grade.”

“They were fine. They were very good. They did what they said they were going to do. They were very responsible. They were very personable and concerned about how they did it. They were very professional and interacted with the customer extremely well. They were pruning a very large tree. I would give them an A for excellent.”

“They give realistic estimates, and they do the work they say they're going to do. They were trimming trees, and I think that's about all. This was not the first time that I worked with them. I found out about them through a reference from someone. They respond appropriately and promptly. I would give them an A rating.”

“They were very clean. They tidied everything up. They were very responsive and on time. They were doing tree removal. This was the first time that I ever worked with them. They were removing three trees, and they were very competent. I found out about them from my next-door neighbor. I would give them an A+ rating.”

“They were good. They were efficient. They came and did what they were supposed to do, cleaned up, and left. They took out some trimming. They took out some branches from some trees. I got a recommendation. I would recommend them, and in fact, I have already. I would give them an A rating.”

“They did the job, and I didn't need to be here. They pruned the holly tree that was tucked between my house and the neighbor's house. This was the first time they had done work for me. They were recommended to me by the people who do my lawn. It was all very easy. I would give them an A.”

“They did a good job and were on time and reasonable in their price. They were cutting a tree down and refinishing. This was the first time that I worked with them. I don't remember how I found out about them. Nothing stood out about their customer service. I would give them an A grade.”

“They came on time. They knew what they were doing. They finished on time. They did exactly what I needed to have done, and they cleaned up afterward. They removed a tree and then trimmed another tree. I have used them twice before over the years. I would give them an A rating.”

“They were quickly responsive and did the job as described for a reasonable price. They were planting a tree and moving a tree. They were polite and responsive. I don't think anything stood out in particular, but there was nothing negative either. I would give them an A.”

“I have nothing but good things to say about them. I would give them an A rating.”

“They were thorough, reasonable, and reliable. They removed an old tree. They're very good. I found out about them from church.”

“I would say they're an A+. I think they were really good. The good thing is that they were really efficient, and they cleaned up really well. It was great. It was trimming and cutting back the trees. It was really well done.”

“They did a good job, and they did what they were supposed to do. They sprayed my tree, and that's all that they needed to do. I would give them an A.”

“Everything is fine. They did the job well. It was a long time ago. They did what we needed to be done. They pruned a tree, and they did a chemical treatment to help a struggling tree. I would give them an A rating.”