Arbor Care, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Arbor Care, Inc. has received 4.9 out of 5 stars based on 490 customer surveys.
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8th year as a Best Pick Call
"In 32 years, Arbor Care has gone from a one-man, one-truck company to what it is today—one of the largest privately owned tree service companies in the Houston area. This was accomplished through countless hours of hard work by many long-term, dedicated employees, including nine ISA Certified Arborists."

John J. Dailey | President
Company Information
Services Offered
Arbor Care offers tree pruning and removal, cabling, rod installation, fertilization, tree injection, planting, pest spraying, maintenance, and preservation. The company recycles all by-products into mulch and firewood.
Company History
The local company began in 1986.
Distinctions
Arbor Care employs nine International Society of Arboriculture Certified Arborists. The company is a member of the Tree Care Industry Association, the International Society of Arboriculture, and the South Texas Golf Course Superintendents Association.
Employee Information
All of Arbor Care's employees wear uniforms and drive marked vehicles.
Additional Information
According to the company, Arbor Care is OSHA compliant and follows the American National Standards Institute's Safety Requirements for Tree Care Operations.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Arbor Care, Inc. has received 4.9 out of 5 stars based on 490 customer surveys.
5
439
4
38
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7
2
6
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/20/2017

“We've had absolutely great luck with Arbor Care. They've trimmed our trees. We've done a lot of things. They've trimmed our trees for every year for the past three or four years now. They fertilized trees—deep root fertilized—them a series of times. We've had great luck. Arbor Care is the only company I'm going to trust with my trees. They just do great work. They're a very, very good tree service. I'm not going to grade them one way or another. They're just very, very good. ”

Review by
05/20/2017

“They do regular deep root seeding and taking out some of our dead trees and trimming branches. I think they're very knowledgeable and they come out first before they send a crew to do their work. I've only been here when Johnny comes out first to kind of survey what needs to be done. Then I'm not here when he actually has the crew come out. I have great confidence that what he's telling me is correct and that the work's done appropriately. I'd give them an A+. ”

Review by
05/20/2017

“They trimmed multiple trees—two oak trees in the front and five pecan trees that are on the sides of my property and a bush in the back. Arbor Care did a real good job. They came out. They gave an estimate. I knew how much it was going to cost beforehand and the people came out and did the work and then they sent me a bill and I paid it. So that was a really great experience. I would give them an A+.”

Review by
07/31/2016

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Review by
07/28/2016

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Review by
07/27/2016

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Review by
07/27/2016

“Did an excellent job.”

Review by
07/27/2016

“Good work.”

Review by
07/27/2016

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07/27/2016

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07/27/2016

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07/27/2016

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07/27/2016

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07/27/2016

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Review by
07/27/2016

“I was very pleased with the work. They were punctual, completed the job and clean up without my needing to be at home.”

Review by
07/27/2016

“Arbor Care trimmed my trees and did an excellent job. The cost was very competitive. I will use them again.”

Review by
07/27/2016

“Work was performed promptly, neatly, and as scheduled. Good Job!”

Review by
07/27/2016

“Expert advice and quality service.”

Review by
07/27/2016

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Review by
07/27/2016

“I have used arbor care twice now. This last time, when I called to make an appointment, my name and number was given to the wrong person. So, I never heard back from anyone. When I called again, about two weeks later, a different person realized the mistake and forwarded my name and number to the correct representative. After that, I promptly received service. I was extremely satisfied with all aspects of the service I received.”

Review by
07/27/2016

“The response time and customer service were extremely good. I was not there when they came to evaluate the two trees I wanted trimmed back. As a result, they cut back two trees, but not one of the two that I had wanted cut. This is my own fault for not being clearer, but since the second was a bush vs. a tree, I didn't realize there would be confusion. My only other comment is that they ran over and broke my security sign in my front garden when cutting the tree in the front. Regardless, they came when they said they would and did cut back the one tree that really needed work.”

Review by
07/26/2016

“They have the expertise and experience needed to do the job. Because of regular service by Arbor Care our trees look better than any on our street and they were all planted at the same time. Thanks.”

Review by
07/25/2016

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07/25/2016

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Review by
07/25/2016

“From the initial call to the final work, it was all done well and in a timely fashion.”

Review by
07/25/2016

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07/25/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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07/24/2016

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Review by
07/24/2016

“The crew arrived on time. Were very professional in the way they conducted themselves. The work was done in a timely and professional manner. All trash generated was hauled away and the yard left cleaner than it was when they arrived.”

Review by
07/23/2016

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07/23/2016

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07/23/2016

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07/23/2016

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Review by
07/22/2016

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Review by
07/22/2016

“I had concerns about some protruding roots sticking straight up from the ground as a safety hazard. I called the office and left a request for the salesman to call me back. He never did return my call. The office lady was not helpful at all. I will never use or recommend ARBOR Care again.”

Review by
07/21/2016

“The Arbor Care employees arrived on time, trimmed the trees (as I had discussed with the employee who had visited previously to give an estimate of the cost), answered any questions that I had, and cleaned up the debris resulting from the trimming. I would definitely ask Arbor Care again when I need my trees trimmed.”

Review by
07/21/2016

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Review by
07/21/2016

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Review by
07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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07/21/2016

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Review by
07/21/2016

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Review by
07/21/2016

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Review by
07/21/2016

“Excellent service, would highly recommend.”

Review by
07/21/2016

“Service and quality are fine but the price is a bit too high compared with other same level contractors”

Review by
07/20/2016

“Very professional from start to finish. We would recommend them to friends and family.”

Review by
07/19/2016

“I have used the firm for at least three years.”

Review by
07/19/2016

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07/19/2016

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07/19/2016

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07/19/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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07/18/2016

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Review by
07/18/2016

“Excellent in one word.”

Review by
07/18/2016

“I was not satisfied with the service and would not use Arbor again.”

Review by
07/18/2016

“They  are highly skilled and set the bar for quality. I have used them for 2 plus years.”

Review by
07/18/2016

“Arbor  Care did great job! They removed 2 trees, one of which was a very large Ash tree next to my deck. Work was done fast and the clean up was perfect. When they left you couldn't even tell they had been there.”

Review by
07/18/2016

“Quoted a fair price for the work I needed, showed up on time did the work safely and professionally, displayed flexibility and when they were done all debris was gone.”

Review by
07/18/2016

“We waited three weeks for service which we were told upfront but the crew did not do a good job on part of the reinforcements of a multi-trunk limb nor did they finish trimming three trees on one side of the front of our house. We called back and have been waiting a good 1 days for them to return. For some reason, some of the crew was on our property a little over a week ago looking at the trees on the front side. I went out and asked it they were there to finish the job and the supervisor was rude to me. We have used Arbor Care for many years and have never been treated like this before.”

Review by
07/18/2016

“An arborist is sent to your home to look at the condition and health of your trees before giving a quote. Once the quote is signed, they schedule their crews to come out and do the work, you don’t even have to be home! They leave no trail of them even being there, they are that good. We have been using Arbor Care for several years, I just make the call, and they do what they do best. I've referred them to several friends as well.”

Review by
07/18/2016

“After signing off on the tree fertilizer proposal I had no further contact with Arbor Care for over 4 weeks. I finally called to find out when they were going to come out. They said later. After a few more weeks Arbor Care showed up without prior notification that they were going to be out to do the work. Arbor Care needs to get their scheduling down.”

Review by
07/18/2016

“Rep. gave detailed recommendations of what needed to be done. Date selected for work to be done was set, Price was reasonable and work was performed in a timely manner, area was left neat and clean and all debris removed. I couldn't be more pleased and will certainly use Arbor Care in the future as well as recommend them to friends and neighbors.”

Review by
07/17/2016

“We couldn't have asked for any better work. Factor in cost, very pleased.”

Review by
07/16/2016

“We've been using them for years and always been pleased.”

Review by
07/16/2016

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Review by
07/16/2016

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Review by
07/16/2016

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Review by
07/16/2016

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Review by
07/16/2016

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