Arbor Care, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 519 Surveys
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Arbor Care, Inc. has received 5 out of 5 stars (A-rating) based on 519 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"In 32 years, Arbor Care has gone from a one-man, one-truck company to what it is today—one of the largest privately owned tree service companies in the Houston area. This was accomplished through countless hours of hard work by many long-term, dedicated employees, including nine ISA Certified Arborists."

John J. Dailey | President
Company Information
Services Offered
Arbor Care offers tree pruning and removal, cabling, rod installation, fertilization, tree injection, planting, pest spraying, maintenance, and preservation. The company recycles all by-products into mulch and firewood.
Company History
The local company began in 1986.
Distinctions
Arbor Care employs nine International Society of Arboriculture Certified Arborists. The company is a member of the Tree Care Industry Association, the International Society of Arboriculture, and the South Texas Golf Course Superintendents Association.
Employee Information
All of Arbor Care's employees wear uniforms and drive marked vehicles.
Additional Information
According to the company, Arbor Care is OSHA compliant and follows the American National Standards Institute's Safety Requirements for Tree Care Operations.
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We actually had a dying pecan tree and it was very big and it's very old. They sent an arborist out here and they weren't for sure that the tree would live, but they did some injections at the root and then did some trimming on it and oh my God it has come back and it is alive and it looks good. We were so impressed with them that we also had them do some other tree trimming for us. I think they are incredible and I would recommend them to anyone at any time. They get an A+ from me. I already have recommended them.”

“They do regular deep root seeding and taking out some of our dead trees and trimming branches. I think they're very knowledgeable and they come out first before they send a crew to do their work. I've only been here when Johnny comes out first to kind of survey what needs to be done. Then I'm not here when he actually has the crew come out. I have great confidence that what he's telling me is correct and that the work's done appropriately. I'd give them an A+.”

“They trimmed a tree. They're very professional. A man would come out and tell me what I needed to do then we would schedule the appointment from there. They just were very professional and they cleaned up and it just couldn't have been better. I would give them an excellent rating. I'd be very, very likely to recommend them.”

“We've had absolutely great luck with Arbor Care. They've trimmed our trees. We've done a lot of things. They've trimmed our trees for every year for the past three or four years now. They fertilized trees—deep root fertilized—them a series of times. We've had great luck. Arbor Care is the only company I'm going to trust with my trees. They just do great work. They're a very, very good tree service. I'm not going to grade them one way or another. They're just very, very good.”

“Arbor Care did tree trimming. They were on time. They got the job done. They did a great job. Cleaned up afterward. Everything about it was very good. I'd give them an A rating.”

“They did tree removal for us. They did it safely, quickly, and they cleaned up when they finished the job. I'd grade them as an A.”

“They trimmed and treated the disease and trimmed out a lot of dead limbs. Arbor Care listens to me. We discuss what limbs we could take and what limbs we couldn't, so he's very honest about that and that was good. I'd give them an A.”

“They trimmed and removed trees. They did a good job. They get an A.”

“They pruned them and trimmed the trees. They were very professional. They were on time. They finished quickly, so it was just an overall painless experience. Arbor Care gets an A. I've used them before.”

“They did two mature grapefruit trees. They were on time and they did what they said they were going to do. I'd say they're an A.”

“They removed a dead tree. I worked with Arbor Care in the past. They're very knowledgeable about what they do. Their people are very efficient. They get in and get out very quickly and they clean up after themselves. I'd give them an A overall. I already have recommended them.”

“They did some tree trimming. They were pretty easy to deal with. I explained what I wanted and came home and it was done. They cleaned up behind themselves. There was no mess left behind. Invoicing was really easy. Just the whole experience went really smoothly. I'd rate them as an A. I've already given them a recommendation to a neighbor.”

“They just trimmed two trees in my front yard to allow some sunlight to come in because there was some grass not growing underneath the tree. Arbor Care made my trees look real nice in my front yard. Overall, I'd give them an A grade. They didn't leave a mess and they were on time. They actually were ahead of schedule. They told me they were going to be a couple of weeks in before they could get to my home and they managed to get it in a little earlier. I would recommend them.”

“They trimmed down the trees. They were efficient and on time. I'd give them an A.”

“They trimmed multiple trees—two oak trees in the front and five pecan trees that are on the sides of my property and a bush in the back. Arbor Care did a real good job. They came out. They gave an estimate. I knew how much it was going to cost beforehand and the people came out and did the work and then they sent me a bill and I paid it. So that was a really great experience. I would give them an A+.”

“Arbor Care trimmed a large oak tree, two crepe myrtles, three more trees in the back, removed a pear tree and ground the stump. They provided a detailed estimate, completed the work when it was scheduled, and the price was as quoted. What more could one ask? I'd give them an A for the overall experience. I have already recommended them once.”

“They were punctual and professional throughout the process. The results are amazing; my trees were the first to have leaves this spring. The trees are fuller and greener than any of the other trees on my street. I have recommended this company to all of my friends. I plan to use them every year—A+.”

“Fred, the arborist, has always been great to work with. His inspections, analysis, and recommendations have been spot-on. We've been using Arbor Care for many years—A+.”

“Arbor Care did a great job. They removed two trees, one of which was very large. Work was done fast, and the cleanup was perfect. You couldn't even tell they had been there—A+.”

“They are highly skilled and set the bar for quality. I have used them for 20-plus years.”

“Excellent, knowledgeable service.”

“Great work on trimming out and cleaning oak tree.”

“First-rate experience.”

“They cared more about the trees than what their customer wanted, but charged for their 'expertise'.”

“Always top-notch service.”

“It was so nice to have a service that trimmed and shaped the trees and didn't butcher them as other tree companies have done in the past.”

“Arbor Care did a great job trimming our two trees. They were punctual, courteous and skilled at what they did. They cleaned up nicely, as well. I would recommend Arbor Care to anyone who is looking for tree care.”

“We have used Arbor care 4 different times. They have been prompt, professional and courteous. They are our first place to call when we need tree advice. We recommend them to neighbors.”

“Very professional, knowledgeable and timely. They had no problem cutting up and saving my branches for me. Only negative I had was one branch from my neighbor's tree was supposed to get cut but didn't and I didn't think it was worth calling them back out.”

“Great job. Did everything as promised - on time.”

“Their understanding of the disease which threatened to kill my tree which I grew from a sapling, saved it and the tree continues to grow and flourish.”

“Very pleased with the service.”

“Five of the six trees are looking better, one, not so much.”

“We were very happy with service.”

“The whole experience was positive. A representative came to my home to give me an estimate. He was very detailed in explaining the cost and the procedure. A time was set for the work to be done and the work was completed as scheduled. The company also provides insurance policies for any damage to your property. I received this paperwork got the insurance policy before the work was done.”

“Excellent service, would highly recommend.”

“Enjoyed interacting with John, our sales person.”

“They did a good job removing trees from property. They did exactly what they promised and cleaned up the area. I would recommend them.”

“Very satisfied. Trimmed my trees as I wanted and left no mess in the yard. This is actually my second time with them and I will be back.”

“When we first employed Arbor Care, one of our mature trees was very sick due to home construction. We feel Arbor Care saved that tree and all of our trees are healthy due to continued service. Thanks Arbor Care.”

“We've been using them for years and always been pleased.”

“I have used them twice this year for large tree removal and cleanup. I am very happy with all of their staff who are a pleasure to work with and share my desire to take excellent care of my trees. They are my partners and not just a vendor. Very refreshing.”

“An arborist is sent to your home to look at the condition and health of your trees before giving a quote. Once the quote is signed, they schedule their crews to come out and do the work, you don't even have to be home. They leave no trail of them even being there, they are that good. We have been using Arbor Care for several years, I just make the call, and they do what they do best. I've referred them to several friends as well.”

“Excellent in one word.”

“I have used the firm for at least three years.”

“I needed my trees trimmed. It had been several years. An arborist came out to take a look at my trees and offered fertilization services also. A gentlemen came a few days later to do the fertilization treatment. A week or two later two gentlemen came to trim the trees. Even though it was raining they did an excellent job. Clean up was also great. They turned all of the big limbs into mulch on site. There was nothing for me to pick up. Everyone I dealt with was great and professional. I will use them again the next time I need my trees trimmed.”

“Very professional from start to finish. We would recommend them to friends and family.”

“The Arbor Care employees arrived on time, trimmed the trees (as I had discussed with the employee who had visited previously to give an estimate of the cost), answered any questions that I had, and cleaned up the debris resulting from the trimming. I would definitely ask Arbor Care again when I need my trees trimmed.”

“Excellent and responsive service. Highly recommended.”

“The crew arrived on time. Were very professional in the way they conducted themselves. The work was done in a timely and professional manner. All trash generated was hauled away and the yard left cleaner than it was when they arrived.”

“From the initial call to the final work, it was all done well and in a timely fashion.”

“They have the expertise and experience needed to do the job. Because of regular service by Arbor Care our trees look better than any on our street and they were all planted at the same time. Thanks.”

“I was very pleased with the work. They were punctual, completed the job and clean up without my needing to be at home.”

“I have used arbor care twice now. This last time, when I called to make an appointment, my name and number was given to the wrong person. So, I never heard back from anyone. When I called again, about two weeks later, a different person realized the mistake and forwarded my name and number to the correct representative. After that, I promptly received service. I was extremely satisfied with all aspects of the service I received.”

“Did an excellent job.”

“Work was performed promptly, neatly, and as scheduled. Good Job.”

“Expert advice and quality service.”

“Good work.”

“The response time and customer service were extremely good. I was not there when they came to evaluate the two trees I wanted trimmed back. As a result, they cut back two trees, but not one of the two that I had wanted cut. This is my own fault for not being clearer, but since the second was a bush vs. a tree, I didn't realize there would be confusion. My only other comment is that they ran over and broke my security sign in my front garden when cutting the tree in the front. Regardless, they came when they said they would and did cut back the one tree that really needed work.”

“It was their second time, and both times were excellent service. That's why I called them back a second time. Every few years, I have the trees thinned out so they're harder to blow over onto the house and wind can pass through them easier. Every time I have done that, they did real good. The customer service was fine. I tell them when, they come out and do it, and they're done. I think my boss recommended them to me. I'd give them the highest grade—A+.”

“They almost always send the same person, who knows my trees and my yard really well and can tell if there's a change or a problem. If there is a problem, they can tell what is causing the problem. I have another company that does my yard and sprays the bushes, and one of the bushes was dying. They told me, 'That's because the bush is old.' I said, 'The bush isn't old—it was just planted this year.' I called the Arbor Care people to check on my trees anyway, because it was time. I also asked them about the bush, and he said, 'It's not because it's old. It's dying from mold.' The new company had put too much mulch down and created a problem, allowing the water to stay in there and kill the bush. Arbor Care really knows what they're doing. Unfortunately, they don't do yard work, but they do take care of my trees and have done so for years. My husband chose them originally. At the time, there weren't a lot of companies to choose from. The customer service is excellent. They're A+.”

“It was a professional company, and they had insurance. The arborist came out to look at the trees first. It was tree trimming—about five trees. Their customer service was excellent. I chose them because they're close to my house. I'd grade them as an A+.”

“Arbor Care is dependable and reliable. They did the work they said they would do, and they're professional. They pruned our trees, and it took less than half a day. Their customer service was excellent. They're very considerate of our requests, on time, and cooperative. They're a pleasure to deal with. They have good communication. We've been using them for years, and we would give them an A+.”

“They came and did their job, they cleaned up after they were done, and the trees looked great. They trimmed about 25 trees. There are only certain arborists that can cut our trees. They were on the list, so I chose them. They earned an A.”

“I have three oak trees. They trimmed the oak trees, and then they removed two other trees and did some cabling. I would give Arbor Care an A+ rating.”

“We've used them for a long time, and it's always been good. We have a large lot with a lot of trees, and they seem to know how to take care of it. They take things down when they have to. After Hurricane Ike, we had trees come down. They were out here looking at them and got to them as soon as they could because ours were not threatening any buildings or anything. They are very good, and the customer service is great. You call them, and they'll call back the same day when you need work. We've been using them for six or eight years. An A+ suits them—no issues.”

“They were prompt on the appointments they set for doing work in the yard, and I really appreciated the public safety procedures that the guys took. They left a very clean job afterward. We had two major tree trimmings two or three years apart and an annual deep-root fertilizer for the trees. I had no issues with the customer service at all. I chose them because of a reference from the original homeowner, and then when I discussed some issues with the trees with them, I was pleased that they came out in person to discuss the options with me. They're A+—no doubt on that one.”

“They did what they said they were going to do, and they were quick and efficient. They did tree trimming, and they fixed a split in one of my trees. The customer service was great. I had no problems. I'd grade them as an A+.”

“They did it in a timely manner, and they did a good job. We needed to take down a couple of dead trees. They did that, and they had to grind the stump as well. It was great. The quick response and nice people made it great. I chose them because we'd used them in the past. I chose them initially because our landscaper recommended them. I think they're an A+ company.”

“They came on time, they cleaned up, and they did a good job. They took out a dead tree, and they trimmed up another tree. The customer service was fine. I've been a customer for a long time. There's not a lot of individual interaction. I'd give them an A+ rating.”

“Arbor Care did a tree removal for us. They were punctual, they did a great job, and they cleaned up after themselves. There was no mess. They removed a 50-foot pine tree from the front of our home. It took them all day, but they removed it. There was no damage to my house or any of the neighbors' houses, and there was no debris or anything left behind. They did a really, really good job. The customer service was easy to deal with. I was able to text back and forth with the contact to finalize schedules. They were very available and very flexible. I chose them because they were referred to us by my neighbor, who had work done by them at a couple other houses and was very pleased. I'd give them an A+.”

“The people were very knowledgeable and professional. They did all the work that they were supposed to do and cleaned everything up, and there were no issues. They took out six very large trees. They completely removed them, all the way down to the stump. The customer service was good. They answered the phone promptly, and they got back to me. They were just pleasant to deal with—A+.”

“Arbor Care does good work. They trim my trees, and they look great. The customer service is great. We weren't home for the actual service, but the guy who comes out to give the estimates is good. They were recommended by our neighbor, and they earned an A+ grade.”

“They got the job done right. It was mainly tree work. They cut down two big pine trees in my yard and trimmed two in the front. The customer service was fine. I just dealt with them over the phone, but it was fine. It went great; it was very easy. You tell them what you want done, they send you a bid, you sign the bid and send it back to them, and they do the work. I chose them because I used them a few years ago. They're an A.”

“The work was done satisfactorily with no problems. They did the trimming of some trees in my yard. An A rating suits them fine.”

“They did what I asked them to. They pruned a bunch of trees for me. The customer service was matter of fact, nothing special—it went the way it was supposed to. I'd say it was a grade-A experience.”

“They were prompt on when they got here, and they took care of the problems that needed to be taken care of. This last time that they were out, they trimmed back some limbs for us and also took out a tree. The customer service was fine; they were very nice and very polite. My husband chose them, and we'd used them previously. They get an A.”

“Arbor Care did good work. I was very satisfied with their work.”

“They've done some work for us several times in the past. It's been a while since they've done anything for us—six months to a year, maybe—but they always do a good job. They've been very good, and we like the guy we work with. I would give them an A.”

“They did a good job. I had some magnolia trees that were having some problems, and they treated them. The trees seem to be doing better. The customer service was fine. I've been using them for a number of years. I chose them initially because they were recommended by somebody. I would give them an A.”

“Everything was done according to what they said they'd do. Everything was good—they earned five out of five.”

“They came when they said they would, and they were very clean and very efficient. When I moved into my house, I had a 75-year-old magnolia tree dying from lack of water. I called on them to help me save it, and eight years later, it's as healthy as can be, so I'm very pleased with them. There has been no follow-up necessary—my whole experience was positive. I asked my landscaper at the time if he had a recommendation for a tree company that was really into saving trees and really knew their business. Arbor Care was his recommendation.”

“Nobody cuts my trees but Arbor Care. We've gone through two hurricanes with them, and our trees have come through stellarly. They do an incredibly fine job. They analyzed a tree and told me what I needed to do to help nourish it and keep it going. I've got a gorgeous, huge ash tree, and there are 200-foot oak trees in our backyard. Professional arborists are incredible to have. They're A+, extraordinary, and exceptional. If there's a 100 in the industry, it's Arbor Care—they're incredibly fabulous.”

“I like Arbor Care's quality of service and that they are easy to deal with. They fertilize our trees, water them, and keep them in good condition. We have some historical trees on our property. The customer service is excellent, too. I'd give them an A+.”

“Arbor Care planted some trees, and they trimmed and fertilized our trees. I would give them the highest grade I can—A+.”

“Arbor Care did an excellent job. I would use them again, and I would recommend them. They did the job in a decent amount of time and cleaned up well after themselves, so I'd give them an A+.”

“They have been fantastic the two times we've used them. They showed up on time, and the work has been very good. We've recommended them to several neighbors. I'd rate them as an A+.”

“Arbor Care was excellent. We've only used them once, but they were referred by some neighbors. Everything has held up really well, so I would grade the company as an A+. We recommended them to our neighbors, too.”

“They removed a small tree, and the quality of that work was excellent. I chose Arbor Care due to a referral. They're an A+ company.”

“They've trimmed our trees in the past, and the technicians were wonderful. I would recommend them to other people, and I'm sure I'd use them again. I'd give them an A+.”

“Arbor Care's customer service was excellent, and the company does good, quality work. I've been using them for years.”

“They have always done a fabulous job, so I would suggest them to others. I'd give them an A+ rating.”

“We thought they did a superb job. Everything was great; we had no problems at all. They deserve an A.”

“I've been using Arbor Care for years, and it's been a very good experience. They did some work on some oak trees, and as far as I know, they've done what they should have. I've been using them for years, and I will continue to use them because I think their service has been good. I would rate them as an A+.”

“We think they're great; we don't have anything negative to say Arbor Care. I don't know how long we've been using them, but everything is fine. We like the company, and we'd give them an A.”

“I've used Arbor Care for a long time. They do all my tree trimming and whatever needs to be done with my trees. The quality of their work has been very good, and they do it in a timely manner. The technicians are polite and good. I'd give them an A+.”

“Arbor Care does the trees, and they clean up after themselves. I'd give them an A+ rating.”

“I would use Arbor Care again, and I would refer them. I felt their customer service was good. I'd give them an A+.”

“They trimmed several of our trees, and they deep-root fertilized them. They came back this year and fed the trees again, and they all look just great. Any tree work I need done in the future will be done by them. I have had no communication problems at all. It's an A+ company, and I would recommend them to anyone thinking of using a tree service.”

“Arbor Care did some tree trimming and some fertilization, and their quality of work was fine. I would use them again; I've been using them for several years. I'd grade them an A+.”