Brown Tree Service
4th year as a Best Pick
Best Pick 2018
certified company
Based on 148 Surveys
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Brown Tree Service has received 5 out of 5 stars (A-rating) based on 148 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"For 35 years, Brown Tree Service has been providing quality tree services to the Chicagoland area. Our goal is to provide the absolute best service and experience possible to all of our customers for their unique tree and lawn care needs."

Ken Brown | Owner
Company Information
Services Offered
Brown Tree Service provides tree and stump removal, pruning, trimming, shaping, planting, cabling, bracing, preventative maintenance, and Mauget injections. The company also provides emergency service.
Company History
Owner Ken Brown founded the company in 1983.
Brown Tree Service employs three International Society of Arboriculture Certified Arborists. The company is a member of the International Society of Arboriculture (ISA) and the Tree Care Industry Association (TCIA).
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

“I liked that they were timely. They did what they told me that they were going to do and charged me for that exact amount. I would grade the overall experience with an A+. I didn't even know that they were here, but they were. Everything was cleaned up. And they trimmed trees and added wires to attach trunks. Everything was great.”

“They're awesome. I liked that they were prompt and professional. I would grade the overall experience with an A+. The did quality work and they actually explained exactly what they were doing.”

“I was very pleased with their work. They were on time; they cleaned up; and they did everything we asked them to do. We had seven or eight trees removed, so it was a big job. I would definitely use them again. I have no complaints. I would grade the overall experience with an A+.”

“It went exactly the way I expected. They did a good job. They were here on time. They were in and out, got the job done, and I have no complaints at all. I was pleased. I would grade the overall experience with an A.”

“They did a good job. I liked the speed at which they were able to accommodate my need. I needed something quickly done, and they were very quick to do the work. I would grade the overall experience with an A.”

“They removed an evergreen tree for me. I liked that they were professional, quick, safe, and thorough. I would grade the overall experience with an A.”

“Brown Tree Service did very good work. They came out and they had everything done. They removed a tall tree in the front yard in about an hour and a half, completely done and it was very good work. They cleaned up the front yard along with it. I would grade the overall experience with an A.”

“No complaints and I would recommend them. I liked that they were quick. They were able to come out quickly, and they did a good job. They came back and they dug out the roots—just nice, quick, and thorough service. I would grade the overall experience with an A.”

“We have used them several times. No complaints. And we continue to do business with them.”

“Everyone I've had out here has done a really good job, so they must have done a good job.”

“I liked that he was very honest and gave me honest feedback, and told me that I didn't have to do the work if I didn't want him too, so it was very nice to hear that. I would grade the overall experience with an A.”

“They removed a tree for us. It was fine. They came and removed the tree. There were no problems. I would grade the overall experience with an A.”

“I would give them an A.”

“My experience was positive.”

“It was fine. In general, Brown Tree Service came out; they gave us a quote. They showed up when they said they were going to show up. So, we didn't have any problems with scheduling. No complaints and would recommend them.”

“Brown Tree Service was very helpful and very thorough. We had some really strange trees that we needed taken care of, and they did it for us. We felt the house was a lot safer without those trees. I'd give them an A+.”

“It was very positive. They were very informative and very knowledgeable. They were great—excellent.”

“There were two guys out here. They came on a very rainy day, and they took some branches down. They did a wonderful job, and they were very nice men.”

“I've used Brown Tree for years. It was very positive. They were very efficient and organized. They get an A+.”

“They were very professional, and they showed up on time. I will use them again, and I would recommend them.”

“They did excellent work, and I would use them again.”

“They did a wonderful job. I'd give them an A.”

“They were completely satisfactory, I had no complaints, and I would highly recommend them.”

“They did a great job. They were awesome.”

“They were very professional. I'd give them an A+.”

“They took care of the need that I had, so I had no complaints with them.”

“They do a good job, and I've used them for years. I'd rate them A.”

“They're good. It very easy. It took one phone call. They came out, gave me an estimate, sent me an email, I said yes, they came back out, I paid them, and they were done. I had no complaints, and I would recommend them.”

“I had a positive experience.”

“They did the job I paid them for, so they'd get an A.”

“I definitely had a positive experience. It was hassle free. There wasn't a lot of confusion with communication, and they responded quickly to any kind of issues. They're an A.”

“They're honest and on time. I had no complaints, so I would recommend them.”

“They showed up when they were supposed to, did what I asked and took everything down, and were prompt. They were a good thing. There was nothing bad about them. I'd give them an A.”

“I had no dislikes. I'd give them an A, and I would recommend them.”

“We had a positive experience because they did a good job.”

“It was very positive. They did a really great job. I liked that they did the work, they gave the estimates, and they got whatever was required. Tom had to turn off the power so they could trim the branches. All the tree services that gave quotes weren't going to trim those branches. I just thought they did a nice, professional job. I was very happy with what they did.”

“I thought that they were thorough. He gave me ideas, advice, and insight that I think will help the hardscaping in my yard, so they even do things like that. He anchored up the tree so it would be stronger and wouldn't fall over. I appreciated that. They get an A-.”

“It was great.”

“They did some tree trimming. They were good, and they were quick, so I had no complaints with them. I would recommend them.”

“I'd give them an A.”

“They were very prompt in getting here. They cleaned up beautifully. They were working in the rain, and they got the job done. They took down a full tree in the front yard, and they trimmed up a lot of dead branches on a tree in the backyard. Their customer service was very good. The cleanup was awesome, and that's an easy thing for people to slack off on. I'd grade them an A.”

“Whatever we agreed on, they did it, and they did an excellent job. They took down a big willow tree for me. I just made the deal with the owner, and that was it—the boys came out, they did the job, and everything was perfect. They'd get an A.”

“I had a great experience with them. The owner, Ken Brown, came out to my house and assessed my tree issues—I needed it cut down. He came out himself and got the permit for me. Then his crew came out and did a nice job with the tree removal. They actually sold me a couple of trees and bushes, and they planted them for me. Their customer service was excellent. I chose them because I was referred by a neighbor of mine, who's a friend of the owner. I'd give them an A+.”

“They did the job in a really timely fashion, and they were always very detailed. They would send me pictures of what they did each day. This was my first time using them, and their customer service was wonderful. I chose them because they were referred to me by a friend. They're an A.”

“We've used them two or three different times. They've taken two big trees down and planted three new ones. Their customer service was outstanding. The men knew what they were doing, they were very kind, and when they were done, they cleaned up everything. We chose them because someone behind us had had a tree go down. We asked them who they had used, and they told us it'd been Brown Tree Service. They earned an A.”

“They cleaned up our yard and got rid of a bunch of old dead trees—it's just all been clearing stuff out. We used them before about 10 or 12 years ago. Their customer service was good. They seemed quite knowledgeable and got the work done. I'd rate them an A.”

“They showed up when they said they were going to, they did the work, and they were very thorough. They explained everything they were going to do and the reason they were doing it. They trimmed some branches that were growing apart. I was very pleased with what they did. They did A work.”

“They did everything. They removed a very large tree, and they ground the base. We asked them to do something extra, and they came back and took care of it right away. They cleaned up after themselves. There were no problems with them whatsoever, and their customer service was good. They'd get an A.”

“I liked their promptness of service and the quality of the work. They removed several trees from my parent's property and replaced one tree. I had never used them before. Their customer service was really good, and they had really good communication throughout the whole process. I'd give them an A.”

“They cut down a tree for us. They had good customer service. Brown Tree was a referral from a friend. I'd have to give them an A.”

“They did a very good job. They explained well what they were doing. We had two trees removed, and we had limbs from another tree removed as well. Then they cleared out the canopy of two other trees, and they removed quite a bit of brush. I'd grade them an A.”

“They were very experienced. They were able to do a complicated job in difficult circumstances with no damage to surroundings. They did everything they said they were going to do completely, on time and on budget. I am a regular customer, so I had used them before. They're an A.”

“They did a good job taking down a lot of trees. Their customer service was great. I'd rate them an A.”

“I was very happy with their service. They're efficient. They took down three trees very quickly, they were in and out of here, and they cleaned up their mess. Brown Tree is a good service. Their customer service was also fine, and they took my credit card very happily. We chose them this time because we'd used them before five years ago. I'd give them an A. We had no problems with them whatsoever, and I would use this company again.”

“They were quick. I called them the day after I moved in, and he was out here to talk to me. When they did it, they must have done it quickly, because it looked like nothing was happening for a while, and then, all of a sudden, it was done. They cleaned up everything. It was good—I enjoyed it. They took out five trees and then trimmed up a tree. Their customer service was good—they talked to me on a personal level. They'd get an A because I don't have any complaints about them.”

“They were very knowledgeable. They did what they promised. They planted a tree for me, and I'm pleased with it. The customer service was good. I'd give them an A.”

“I liked Brown Tree Service's workmanship and their attitudes. They were excellent all the way around, and we were very happy with them. We'd use them again in a heartbeat. They put in some trees and bushes that we're very pleased with. They did excellent, and it still looks good. They're top of the line—they get an A.”

“Brown Tree Service has done a lot of work for us, and they are so wonderful. We've used them for many years. They cut down 40-foot evergreen trees, and the cleanup was unbelievable. They really are very impressive. I would rate them as an A.”

“They did a great job. The gentleman who assessed my trees was an arborist, and he was very knowledgeable and very good about educating me—the man loves trees. They gave me choices and explained why I might choose each one, and that made it an extremely positive experience. I'd give them an A.”

“They did very good work, they listened to what I felt needed to be done, they communicated well with me—I think what is most important during a project is communication with the people that are doing the work. We have a huge old tree in our rear property that needed to be trimmed and we had an arborist come and say, 'Don't cut it down. It's too beautiful.' We had extensive trimming done, and it shaped it up beautifully. They were a good crew. They cleaned up very well after, and they were careful with their surroundings on our property. We were very pleased. I would give them an A.”

“They did a phenomenal job. They cut down three dead trees in the back of one of my rental properties. They needed to use a neighbor's yard for their equipment, and they were very polite to the neighbor. They were very efficient and very clean—it was like they weren't even there after they were done. They deserve an A.”

“We've used them several times before. Their customer service is always good. We've known them for a long time, so we would call them again. I would give them an A.”

“They came out and asked about trimming a couple trees. They had suggestions as far as what to do, and we agreed with what needed to be done. They did good work—I would give them an A.”

“They did what I needed, and they did it within a reasonable time frame. I'd rate them an A.”

“They did a full removal and a trim, and they also put a cable up between two limbs; they took care of the stump as well. They were here when they said they were going to be here, they did the job, they cleaned up, and it was good work. I would recommend them. They get an A from me.”

“They removed a couple of trees and trimmed a number of trees, and we had root girdling on one tree that they repaired. They did what they said, and they did a good job—we were, overall, pleased with the result. I'd give them an A grade.”

“They did what they told me they'd do—they trimmed trees. I would give them an A.”

“They did a full removal of a huge dead tree in the middle of our yard, and they had another crew come and take the stump out. They were respectful, they did their job, they didn't leave a mess, and they did what they were supposed to do. There was no nonsense—it was very professional, and it was timely. I would definitely give them an A.”

“They trimmed the trees. They did it pretty quickly and cleaned everything up. I would recommend them—I would give them an A grade.”

“They removed one tree, got rid of the stump, and trimmed two other trees. My husband said the guy was well informed about the whole tree removal process and knew what he was doing. When my husband called him back—there was one tree where we cut too many branches, and water was dripping—the guy was responsive. He was always helpful when we called him for answers, and they were very prompt. I would recommend them; we would give them an A.”

“We used Brown Tree Service last year, and it was very good.”

“They did stuff for us last year. Everything went very good. We used them afterward and had no problems—in fact, they were here a couple times last year. I would rate them an A.”

“It was pretty nice. They cut a tree down for me. They haven't gotten rid of the stump yet. They're supposed to come. They knew what they were doing, and everything worked out fine. All I want to do is have the stump taken out. I'd give them an A. They did real good.”

“They did a great job taking the trees down, and the guys did quality work. The only work left now is getting the stumps removed and doing the rest of the landscaping—that's partially due to the bad weather we had, I think. The crew was very courteous and friendly. They had a real rainy day to work through, and I don't think they compromised their work at all to finish their day; I think they did as good of a job as they could. They're an A-grade service.”

“They cut down a tree for me. They were friendly. It's incomplete—they still have to come back and work on the trunk, because it was too wet to bring the machine in—but, the work they did was good, very good. I would hire them again. I've used them before. If I have to give them grades, I'd give them an A.”

“They did work for me last year. I had a great experience.. They took out a big tree and trimmed three or four others. They did a great job; they were very good. They cleaned up after they did it, and they came back out and got the stump out for me, like they said they would. It was very nice—they did a good job. I'm very happy. I would definitely give them an A. They did very well.”

“They did work for me last fall. They came out, did it quickly, and they did everything they promised. They took a tree out. They showed on time and did it completely without a hassle. Once I contacted them, they were out within days, and it was done in half a day. I'd give them an A.”

“They did a tree removal for me. They did it on time, they showed up on time, and they did it without any trouble. I would rate them an A.”

“They took two trees down; they did it very quickly and very professionally. I'd give them an A.”

“We had a good experience with Brown Tree Service. They did work for me—they cut down a couple of branches, and we were satisfied with them. I'd rate their work an A.”

“They were on time, they led me through the process, and they followed through on the cost estimate. I would say A.”

“They cut down a tree and removed a stump for me. They did what they said they'd do for the price they promised, and they did a quick and thorough job. They were courteous, polite, and neat—everything about them was positive. I'd give everything they did an A.”

“Brown Tree Service did an absolutely outstanding job. We had branches that were hitting the house, and they could do harm to the rooftop. We had some really windy times up here, and they could have broken off and gone through the house, so Brown Tree cut those off. They were really wonderful, and I'd give them an excellent grade—they deserve an A.”

“I've had Brown Tree Service out here several times, and they handled the jobs expertly. They figured out how to get a couple of branches down that were right over a power line. I can't speak more highly of them. I'd give them an A.”

“Brown Tree Service did a perfect job. They took down a giant tree in my backyard, ground up the roots, and hauled everything away. They cleaned up perfectly afterward and didn't damage any of my bushes. I would give them an A.”

“They did work for me last year, and it was terrific. There were so many of them, and they got everything done real quickly and cleaned up really nice. Everything was great. I'd give them the best score—they get an A.”

“Brown Tree Service removed two trees and three stumps, and they trimmed three other trees. One of the main reasons that we called them was because my husband said that their equipment always looked new, in good shape, and clean. I would give them the best score. I would give them an A+.”

“They were the best. We got good customer service, and I had no problems with them. They cut three trees and cleaned up everything. They deserve the best rating—an A+.”

“I thought Brown Tree Service was excellent. They did a very good job. They took down a dead tree, which was about 40 feet in the air. It was leaning into my yard at about a 45-degree angle, and it was almost on the power line, so they took it all down, cut it up, hauled it away, and raked up the yard—everything looks good. I'd give them an A.”

“I can't say enough good things about their tree work. I liked the condition of their equipment, the attitude of the employees, and the protection they took for my property. I'd give them an A.”

“The gentleman they sent out was above and beyond what I anticipated, and in fact, we're looking forward to doing business with them again. They absolutely deserve an A—they did everything exactly as planned.”

“I had a really good experience with Brown Tree Service, and they did a really good job. I had an ash tree in the backyard that was probably about four stories tall. I had it looked at and taken out by them. I liked them enough to recommend them to my mom. I would give them an A.”

“They did a bunch of stuff, and they were very conscientious. They cleared out a bunch of pines—maybe about 30 of them. They took them, shredded them, and hauled them away. They planted a couple of maples. When they got here, they worked hard and didn't goof off. I would recommend them to other people. I'd give them an A.”

“I was very happy with the job that Brown Tree Service did. They took one of my pines down. I would rate them an A. They did a good job.”

“Their response was great, and I had a very good experience with them. They trimmed trees, they took a tree out, and they planted a tree. They earned an A.”