Brown Tree Service
6th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Brown Tree Service has received 4.7 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
117
4
13
3
4
2
5
1
1
6th year as a Best Pick Call
"For 37 years, Brown Tree Service has been providing quality tree services to the Chicagoland area. Our goal is to provide the absolute best service and experience possible to all of our customers for their unique tree and lawn care needs."

Ken Brown | Owner
Company Information
Services Offered
Brown Tree Service provides tree and stump removal, pruning, trimming, shaping, planting, cabling, bracing, preventative maintenance, and Mauget injections. The company also provides emergency service.
Company History
Owner Ken Brown founded the company in 1983.
Distinctions
Brown Tree Service employs two International Society of Arboriculture (ISA) Certified Arborists, and the company is a member of the Tree Care Industry Association (TCIA). Owner Ken Brown is a member of the ISA.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
2239 N Rand Road
Palatine, IL 60074
Hours
Mon
Open 24 Hours
Tue
Open 24 Hours
Wed
Open 24 Hours
Thu
Open 24 Hours
Fri
Open 24 Hours
Sat
Open 24 Hours
Sun
Open 24 Hours

Compiled Score:

Brown Tree Service has received 4.7 out of 5 stars based on 140 customer surveys conducted through GuildQuality.
5
117
4
13
3
4
2
5
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/04/2019

“I was satisfied that they did what they were hired to do.”

Review by
10/04/2019

“The technicians were very responsive and quick to address any issues.”

Review by
10/04/2019

No review comments provided

Review by
10/03/2019

“Brown Tree Service met my expectations because they started the job immediately. They were really prompt on getting things started so that was impressive.”

Review by
09/27/2019

“We are pretty happy with the service and we would definitely recommend them to anyone needing tree services.”

Review by
09/26/2019

No review comments provided

Review by
09/24/2019

“They did what they were supposed to do, and they cleaned up nicely. They took away all the stuff. It ended up looking nice.”

Review by
09/12/2019

“The two men at Brown Tree Service that did the job were very nice, friendly, and thorough with it.”

Review by
09/06/2019

“I don't know his name, but they guy that was helping Ken that day provided exceptional service.”

Review by
08/29/2019

“They met or exceeded my expectations, as they were great and provided wonderful service.”

Review by
08/29/2019

“I would like to recognize the boss for his exceptional service. He came out and was a very nice man.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

“They all did a good job.”

Review by
08/26/2019

“They are a very good tree service. I would recommend them to anybody.”

Review by
08/22/2019

“The arborist, Marty, was excellent to work with because of his knowledge and recommendations.”

Review by
08/15/2019

“They were able to come out in a timely fashion and where they did the service was tricky, but they got the stump grounded without making problems.”

Review by
08/15/2019

“I would like to recognize the company for its exceptional service.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“They provided very good service.”

Review by
08/15/2019

“I would like to recognize Nathan, the arborist, for his exceptional service.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

“Marty and my regular tree trimming are exceptional. It's the guy who trims my arborvitaes.”

Review by
08/15/2019

“I would like to recognize the arborist who laid out the plans for the plantings, for his exceptional service.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“I would like to recognize the arborist who helped us with the trees.”

Review by
07/29/2019

“They met my expectations because they were good. In all aspects of what they do, they were fine. They did things that should have been done.”

Review by
07/29/2019

“I would like to recognize Marty for his exceptional service.”

Review by
07/29/2019

“I was most satisfied with the price and the timeliness of my completion.”

Review by
07/29/2019

“Their cleanup afterwards was incredible.”

Review by
07/29/2019

“Everyone I worked with did a good job.”

Review by
07/29/2019

“Everyone was great that was involved with it, from the assessment to the actual cutting down and stumping. All of them did a great job.”

Review by
07/29/2019

“Everything was great.”

Review by
07/29/2019

No review comments provided

Review by
07/29/2019

“I would like to recognize Marty for his exceptional service.”

Review by
07/29/2019

“I was most satisfied with the schedule. I needed something done the same day. They came out and got it done that day. There was not a lot of places that could.”

Review by
08/29/2018

“Brown Tree Service exceeded my expectations in regards to their professionalism.”

Review by
08/28/2018

“They exceeded all of my expectations in all of the important areas. They had a good price and got to the job done within a reasonable time. They did a great job and good cleanup.”

Review by
08/28/2018

“They are great.”

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“Their knowledge, timely manner, and the quickness of service were? all exceptional.”

Review by
08/28/2018

“I would say the knowledge. Martin was knowledgeable about the trees.”

Review by
08/28/2018

“The entire project exceeded my expectations. The trees look great and the clean up was above and beyond. It was very well done.”

Review by
08/28/2018

“They did what they said they would do.”

Review by
08/28/2018

No review comments provided

Review by
08/28/2018

“They met my expectations with the work they did.”

Review by
08/28/2018

“We received a contract for two services to be completed. One was to remove a tree and the other was to trim a tree. I am not happy with the trimming.”

Review by
08/15/2018

“I was most satisfied with the timeliness. The product is what I wanted. I have worked with them before, and they are consistent. Other neighbors of mine have used them and are happy too.”

Review by
08/13/2018

“They exceed my expectations and I was pleased with the price.”

Review by
08/13/2018

“Your professionalism, helping us, the cost, doing what you said you would do, and your cleanliness met my expectations. I'll use you again.”

Review by
08/13/2018

“I was most satisfied with whatever they did.”

Review by
08/13/2018

“They exceeded my expectations in the basic clean up and in having it completed in 20 minutes. It was very well done.”

Review by
08/13/2018

“They always let me know when they were coming out. I made one change in one of the things I requested, they didn't cause me any problems with that. There was no disagreement and no change in the quality of the work that I received.”

Review by
08/13/2018

“They did what they said they would do.”

Review by
08/13/2018

“I have used them so many times, they are excellent! They cleanup well, came on time and did a great job! I highly recommend them!”

Review by
08/13/2018

“They trimmed the tree back to our expectation to clear the home and lighten it up.”

Review by
08/13/2018

“I was most satisfied with the work that was performed.”

Review by
08/13/2018

“The initial appointment was scheduled. I waited 5 hours. Martin was the guy that was supposed to come. He came and claimed that he had knocked and rang but I didn't answer. When I asked him why he didn't call he responded, 'Look it lady I have around 30 of these a day I don't have time to call.' He then proved to me that he had entered my backyard by describing it to a 'T'. The fact that he didn't ring or knock or call when I waited from 2:30-7:30 twiddling my thumbs was not good.”

Review by
08/11/2018

“They did a great job!”

Review by
08/11/2018

“Outstanding!”

Review by
03/01/2018

No review comments provided

Review by
03/01/2018

“I was very pleased with their work. They were on time; they cleaned up; and they did everything we asked them to do. We had seven or eight trees removed, so it was a big job. I would definitely use them again. I have no complaints. I would grade the overall experience with an A+.”

Review by
03/01/2018

“No complaints and I would recommend them. I liked that they were quick. They were able to come out quickly, and they did a good job. They came back and they dug out the roots—just nice, quick, and thorough service. I would grade the overall experience with an A.”

Review by
03/01/2018

“They removed an evergreen tree for me. I liked that they were professional, quick, safe, and thorough. I would grade the overall experience with an A.”

Review by
03/01/2018

“They removed a tree for us. It was fine. They came and removed the tree. There were no problems. I would grade the overall experience with an A.”

Review by
02/26/2018

“I liked that they were efficient and clean and seemed to be competitively priced. I would grade the overall experience with an A+.”

Review by
02/26/2018

“Everyone I've had out here has done a really good job, so they must have done a good job.”

Review by
02/26/2018

“We have used them several times. No complaints. And we continue to do business with them.”

Review by
02/26/2018

“It was fine. In general, Brown Tree Service came out; they gave us a quote. They showed up when they said they were going to show up. So, we didn't have any problems with scheduling. No complaints and would recommend them.”

Review by
02/26/2018

“It went exactly the way I expected. They did a good job. They were here on time. They were in and out, got the job done, and I have no complaints at all. I was pleased. I would grade the overall experience with an A.”

Review by
02/26/2018

“I liked that he was very honest and gave me honest feedback, and told me that I didn't have to do the work if I didn't want him too, so it was very nice to hear that. I would grade the overall experience with an A.”

Review by
02/26/2018

“They did a good job. I liked the speed at which they were able to accommodate my need. I needed something quickly done, and they were very quick to do the work. I would grade the overall experience with an A.”

Review by
02/26/2018

“They're awesome. I liked that they were prompt and professional. I would grade the overall experience with an A+. The did quality work and they actually explained exactly what they were doing.”

Review by
02/26/2018

“Brown Tree Service did very good work. They came out and they had everything done. They removed a tall tree in the front yard in about an hour and a half, completely done and it was very good work. They cleaned up the front yard along with it. I would grade the overall experience with an A.”

Review by
02/26/2018

“I liked that they were timely. They did what they told me that they were going to do and charged me for that exact amount. I would grade the overall experience with an A+. I didn't even know that they were here, but they were. Everything was cleaned up. And they trimmed trees and added wires to attach trunks. Everything was great.”

Review by
02/26/2018

“My experience was positive.”

Review by
02/26/2018

“I would give them an A.”

Review by
02/26/2018

“I would grade the overall experience with a B+.”

Review by
01/20/2017

“They did a wonderful job. I'd give them an A.”

Review by
01/20/2017

“They did a great job. They were awesome.”

Review by
01/20/2017

“I had a positive experience.”

Review by
01/20/2017

“We had a positive experience because they did a good job.”

Review by
01/20/2017

“They did the job I paid them for, so they’d get an A.”

Review by
01/20/2017

“They did excellent work, and I would use them again.”

Review by
01/20/2017

“They were very professional. I'd give them an A+.”

Review by
01/20/2017

“They were completely satisfactory, I had no complaints, and I would highly recommend them.”

Review by
01/20/2017

“They're honest and on time. I had no complaints, so I would recommend them.”

Review by
01/20/2017

“They took care of the need that I had, so I had no complaints with them.”

Review by
01/20/2017

“I had no dislikes. I'd give them an A, and I would recommend them.”

Review by
01/20/2017

“They do a good job, and I’ve used them for years. I'd rate them A.”

Review by
01/20/2017

“They forgot to pick up some of the branches, so I had to dispose them on my own, but they were fine. I had no problems with them.”

Review by
01/20/2017

“They  were very professional and showed up on time. I will use them again because I had no complaints, and I would recommend them.”

Review by
01/20/2017

“They did some tree trimming. They were good, and they were quick, so I had no complaints with them. I would recommend them.”

Review by
01/20/2017

“It  was very positive, very efficient, and very organized. I'd give them an A+. I've used them for years.”

Review by
01/20/2017

“It  was a very positive experience. They were very informative, very knowledgeable, and they were great. I had no complaints. They were Excellent.”

Review by
01/20/2017

“The tree seems to be doing alright. I'd say they get an A. Getting here to tell us what they would do took way too long, but after the agreement was made on what was going to be done, the timing was better.”

Review by
01/20/2017

“They showed up when they were supposed to, did what I asked and took everything down, and were prompt. They were a good thing. There was nothing bad about them. I'd give them an A.”

Review by
01/20/2017

“I definitely had a positive experience. It was hassle free. There wasn't a lot of confusion with communication, and they responded quickly to any kind of issues. They’re an A.”

Review by
01/20/2017

“They  were very helpful and very thorough. We had some really strange trees that we needed taken care of, and they did it for us. We felt the house was a lot safer without those deadly trees. I'd give them an A+.”

Review by
01/20/2017

“They're good. It very easy. It took one phone call. They came out, gave me an estimate, sent me an email, I said yes, they came back out, I paid them, and they were done. I had no complaints, and I would recommend them.”

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