Redfern Tree, Inc.
15th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Redfern Tree, Inc. has received 4.9 out of 5 stars based on 262 customer surveys.
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15th year as a Best Pick Call
"Redfern Tree has made a total commitment to providing the highest-quality service in the tree removal industry. We believe our people comprise the most talented and skilled team in the industry. We have served more than 950 metro-Atlanta customers in the last year. Our role is to provide the most value for your investment."

Azur Ozmanbasic | CEO
Company Information
Services Offered
Redfern Tree, Inc., specializes in professional tree removal, spike-free pruning, and stump grinding. The company also provides difficult tree removal, emergency service, and cabling and bracing by an ISA Certified Arborist.
Company History
Earl Redfern founded the business in 1984. The Ozmanbasic family, whose members helped build the business, bought the company in 1998. Current CEO Azur Ozmanbasic states that his family is involved in every job the company performs.
Distinctions
Redfern Tree has an OSHA-certified employee and an ISA Certified Arborist on staff. The company is a state-certified drug-free workplace.
Employee Information
Redfern Tree has over 20 long-term employees and over 15 well-marked company vehicles. The company does not use subcontractors, and all employees must meet the company's professional qualifications.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
170 Mansell Place
Roswell, GA 30076
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Redfern Tree, Inc. has received 4.9 out of 5 stars based on 262 customer surveys.
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244
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13
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/01/2018

No review comments provided

Review by
07/26/2018

“I would like to recognize Mr. Redfern. He has not finished the job totally yet however.”

Review by
07/26/2018

“You met my expectations with completely doing the job, and doing it quickly. I also like that you brought a chipper, as you were doing the work.”

Review by
07/18/2018

No review comments provided

Review by
07/18/2018

“They get the trees down and stuff. There is nothing damaged. The price is fair and reasonable. There is no fly-by-night stuff. They are not a fly-by-night company. They are a professional group.”

Review by
07/18/2018

“I was most satisfied because they did what they said they were going to do.”

Review by
07/18/2018

“The pricing, promptness, and quality of work is all great.”

Review by
07/18/2018

“They met or exceeded my expectations with the quality of work. It was good.”

Review by
07/18/2018

“They showed up when they said and did it in the amount of time they said they would. It was a good experience.”

Review by
07/18/2018

“Everybody was great. Azoro was really good at explaining things and showing me what was going to be done.”

Review by
07/18/2018

“They were able to give me suggestions of trees in my yard. They gave me guidance and direction with their knowledge. They knew what was going on in my yard.”

Review by
07/18/2018

“I think they did an all around good job!”

Review by
07/16/2018

“They met/exceeded my expectations by doing what they said they would.”

Review by
07/16/2018

“I would recognize Armando, the tree climber, for exceptional service. They were all very good. It was a very good crew for a very difficult tree removal.”

Review by
07/12/2018

“The care they took with our lawn and everything was great. They did a really great job.”

Review by
07/12/2018

“The whole crew was great.”

Review by
07/12/2018

“I would like to recognize the crew. They did a good job. That is the reason I use them. I can count on them to do a good job. Everyone on the crew does a good job.”

Review by
07/12/2018

“They were recommended to us by a friend, and we will definitely recommend them to friends. Their service was great.”

Review by
07/12/2018

“They lived up to exactly what I expected.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“They have done tree service and various other jobs for me.”

Review by
07/12/2018

“They said what they would do, then did it very well. They exceeded my expectations.”

Review by
07/12/2018

“I asked them several times to remove a dead tree from my property. They said that they would remove it. A storm came, and the tree fell on my fence. It broke my fence.”

Review by
07/12/2018

“Redfern Tree met my expectations as far as getting the job done and in a professional manner. I have used Redfern Tree four or five times. I just wish they weren't so expensive.”

Review by
07/12/2018

“I was satisfied all around. It was a well done job.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“I would like to recognize Amire for exceptional service. Amire is very responsive and I always hear back in a timely manner.”

Review by
12/20/2017

“They’re on time; they worked hard, pleasant and did a good job. I would grade them an A+.”

Review by
12/20/2017

“Redfern was a good value. They did a tree removal. I would grade them an A.”

Review by
12/20/2017

“I had a positive experience.”

Review by
12/20/2017

“Redfern was great. They were friendly, on time; they did great work. They did everything I asked them to do. They exceeded expectations. I would grade them an A+. I would absolutely recommend them, and have on many occasions.”

Review by
12/20/2017

“Redfern completed the work on time, and everything was completed professionally and it was great. They installed a sump pump. It worked out fine. They crew was great and did a great job. I would give them an A.”

Review by
12/20/2017

“They did what they said. The guy that runs it makes sure that they are doing a good job. Based on my experience over 20-30 years, they are always my first call. I would grade them an A.”

Review by
12/20/2017

“They were professional. They were quick in doing the work, and they were very clean. I would grade them an A+. Their customer service was very good. I would recommend them.”

Review by
12/20/2017

“Every time I use them, I do. They might have moved a tree out of the backyard over the house to the front yard. We were very happy with them. I would grade them an A.”

Review by
12/20/2017

“They just cleaned up real well after themselves, and everyone was courteous and kind. I would grade them an A+. I would definitely recommend them.”

Review by
12/20/2017

“They were timely, and they got done when they were supposed to; they cleaned everything up. I would grade them a B. I would recommend them.”

Review by
12/20/2017

“We always use them. We've been using them for years. Tree removal, they've also helped us clean up some debris. I would grade them an A+.”

Review by
12/20/2017

“It was a good experience. They cut down trees and cleaned it up. It was good. I would grade them an A. I would recommend them.”

Review by
12/20/2017

“There wasn't anything bad. They were fine. They did what they were asked to do. I would give them an A.”

Review by
12/20/2017

“They did a great job, and they were quick to respond. They were very good. I would grade them an A+.”

Review by
12/20/2017

“Yes and no. The problem I got into is that I had contracted them once before, and they did an excellent job. So, I had another tree that I had to take down, and I called them and arranged to have the tree taken down. And then what happened is that, I don’t know if they had a partnership or what, but the job was given to the partner that split over. I was never told about it, and then they showed up and took the tree down and then I never got a bill. Finally, I called up the original company, and then they explained they split off with the other company. So I had a time to get them to bill me for the work. The work they did was excellent, but the fact that the partner was angry—they had a fallen out or something—I was kept in limbo for a month or so. I would call Redline, and they would say that I had to call this new company. And I threatened that I was going to call the Better Business Bureau and said, ‘It's going to be awkward because I'm going to complain that nobody was going to bill me for the work that is being done.’ I don't know if it makes any sense, because I had a bad experience because they split companies and nobody told me. And then it turns out that the company that split off did the work, but I wrote the check to the original company and they couldn't cash it. It just got to be a mess. But as far as the work itself, they took the tree down. I would grade them a D. They did an excellent job in cleaning up. I assume they got it all straighten out.”

Review by
12/20/2017

“Redfern has always been top-notched. They come in, do the job, their price is reasonable; and they clean up magnificently after every job. They've done several very large things and small things for us and for my daughter. One of them for my daughter required that they bring a crane in, because a huge tree had been struck by lightning and it was up on a hill, and they did a great job on that one too. Nothing but absolutely the best. I wouldn't have anyone come in. They are insured—just no worries. The last job I had them do, my neighbor wanted to put in a fence and we had some trees that were dying, so we wanted to take them out anyway. They wanted to put the fence in right away. So we called them. It was a rainy day—this was a small job for them—there was another job that one of the crews couldn't get to because it was raining. And they said, ‘Okay, we will be over.’ They were there in an hour and a half, got the job done in two hours and cleaned up, and you would never know there were trees there. Just super people, I would grade them an A+. I would absolutely recommend them.”

Review by
12/20/2017

“They cut down a tree. I had a positive experience with what they did, but the problem is they were supposed to contact me regarding when the tree that they cut down went to the mill. I wanted to get some boards out of it, because it was a cedar tree and it was huge. I did talk to the people that they were going to bring the tree to, and I tried to reach out to somebody, and nobody reached out to me and said, ‘Your tree is over there and you go ahead start looking about getting your boards.’ I just figured they took the tree, and it is what it is. I would grade them a C, because they did a good job taking the tree down, but they didn't follow up with me based on my tree that I wanted the boards out of. They left stuff laying down. It depends on what you’re going to do, but I wouldn't probably recommend them, if you’re looking to get a tree cut down, but anything else forget it.”

Review by
12/20/2017

“The tree that we were having taken down was a major challenge. It was a very big Oak tree that hung over the house on the side of a steep hill. So, they had to bring in a crane. They had to work in cranes above the house. They got it all done, cleaned it up. I wasn't there during the day, but my retired neighbor was there and he said he was amazed how quick they got it done and out of there. I would grade them an A. It was very cleanly done. I didn't have to deal with them much. I called them; they came out; gave us a quote; got it done and sent us a bill. I didn't have to do much interaction with them at all. They got the job done. I wasn't there that day, so I couldn't give an answer on their punctuality. It was a huge job, and they completely cleaned everything up.”

Review by
12/20/2017

“They are great. We use them every year or whenever we need something done. The owner always comes out and sees what I need done. They clean up; they are very easy to work with. They are there on time, and they clean everything up. They don't ruin any of my shrubs, when I had a tree taken down, in the middle of all this new Hydrangeas and everything. They are just great. I use them all the time. I've used other people, but they are the only ones I have used in the past five years. I would grade them an A+. I would recommend them, and I have recommended them to neighbors.”

Review by
12/20/2017

“It was fine, it was good. They came out and gave me an estimate which seemed a fair price, and then they scheduled to do the work. They took down a tree; and they cleaned up afterward and took all the debris with them, it was fine. I would grade them an A+. I can't think of anything that I didn't like. It was a large tree. They took it down, and there was no damage to the tree or the house. They came out and gave me an estimate, that was good too. They set a date and they were punctual. They cleaned up, and they didn't have any branches left over. I would definitely recommend them.”

Review by
12/20/2017

“They did some work at my mother's house. Everything I saw from the pictures they sent were perfect. It was exactly what we asked them to do. I wasn't there, I live in North Carolina and my mother is not at home, so we had the trees that needed to be taken down. So they took before-and-after pictures and sent them to me. It was great. Very positive. I would recommend them to a colleague, if I had any need for work like they do in the area.”

Review by
12/20/2017

“They were prompt; they did a very quality job. They removed a couple of trees that were threatening my home, and they came and left and you didn't know the trees were there. It was an amazing job, and they were extremely fast. They came out within 30 minutes of my call. They were actually out at my house giving me an estimate, and a crew came out that afternoon. It was amazing. I would grade them an A+. I would absolutely recommend them.”

Review by
12/20/2017

“They are very personable, and they are in the neighborhood, and I have met both of the brothers, they do good work. I would grade them an A+. Their customer service has been very good. I've gotten free chips and several loads for my garden. Their punctuality is right on time. They're clean, rake up and clean up after the work, and they are very knowledgeable. I have recommended them.”

Review by
12/20/2017

“They did service on a tree that we were trying to save. I was very satisfied with the service, absolutely. They were very knowledgeable, and they handled it very well, in terms of what they did in order to save our tree. And it's still there, it's still going. I would grade them an A. There was no problem with cleanliness, and I definitely would recommend them.”

Review by
12/20/2017

“I've used them before, so I'm making them my normal tree service. They got out here pretty quickly, considering everyone else in this county got storm damage. They managed to come the very next day and did some preliminary cleanup. And the next day, they came and killed the big trees and took them away, so I appreciated the promptness. I would give them an A.”

Review by
12/20/2017

“They were good. They gave me the quote and came and did what they needed to do. A big branch had fallen in my neighbor's yard from my tree. They did a good cleanup. You didn't know that anything was there. I would grade them an A. They were very quick; punctuality was good.”

Review by
12/20/2017

“They were great. They were able to come the day that a tree fell on my house. Everyone else said it would be three or four days. I would grade them A++. It was great, I spoke to the owner, they were clean. They took down a tree that was on the top of the house, great job.”

Review by
12/20/2017

“They did a fine job. They were there, cleaned up good and everything. I would use them again. It was a tree removal, brush cleanup, chipping—just a general every-two-year cleanup. They removed a couple of trees for me, pruned back some Privet. I would grade them an A.”

Review by
12/20/2017

“They took some trees down for us a couple of months ago. I had used them before, and I was always pleased at how they handled their business. I was always happy with them. I would grade them an A. I would definitely recommend them.”

Review by
12/20/2017

“They were very professional. They explained everything and answered all my questions. They were on time, and they knew what they were doing. I would grade them an A+. I would recommend them, and I already have recommended them.”

Review by
01/25/2017

“They did great work. They removed a gigantic tree behind my house. They had to disassemble part of my fence, and they did a good job at that. They brought out a crane type machine to do it. Totally rad. I’d rate them A+. It was all good.”

Review by
01/25/2017

“They came out and showed up when they said they were coming. They did the work, cleaned up nicely, and left. It was great. Generally, they did everything they were supposed to do, which was to cut down a tree. I’d give them an A+ because they were great. I'd use them again.”

Review by
01/25/2017

“We use them to get firewood. They were light and timely, and it’s easy to get them to come out. The owner actually came out himself, and they gave us a tote of wood. We’ve gotten wood from them for a couple of years, about two or three times now. They get an A+ across the board.”

Review by
01/25/2017

“I had a very positive experience. We liked their attention to detail. They arrive on time, they tell you what your expectations are for the job, and they clean up very nicely after they're through. They're great. The most recent job was that they took two very large trees from my son’s house. They were extremely tall, and they did a wonderful job on it—A+.”

Review by
01/25/2017

“They did exactly what we decided they were going to do. They came, dropped down the tree, and then they also trimmed the driveway. All around the driveway, they clipped little branches and things like that. They cleared it up and left it looking great. I’d rate them A+. I’d actually used them before two other times, and I had a good experience both times.”

Review by
01/25/2017

“They  did an awesome, excellent job. We were really happy with them. They were professional, they were reliable, they communicated well with us, and they cleaned up when they left. They removed some dead trees. We would give them an A+ because we’re perfectly happy with them. We would call them again. They’re A+ across the board. They were really good.”

Review by
01/25/2017

“They’re a ten out of ten. They were efficient, they came when they said, which was within an hour, and the cleanup—Oh my gosh. I didn't expect all that leaf blowing and cleaning. We had a six-foot-tall pine tree go down between our house and the neighbor's house. They got that all cut up and hauled away. They did A+ work. We’re extremely likely to recommend them to anyone.”

Review by
01/25/2017

“I liked how quickly they replied to my query and how quickly they came to do the work. They came when they said they would, and everyone I talked to was very pleasant to deal with. They cleaned up after themselves, which is always nice. They primarily removed some rather large trees, and in one case they ground down a stump. I’d say they earned an A.”

Review by
01/25/2017

“They were prompt and came when they said they would. They did exactly what I had asked them to do and did a good job cleaning up. They were in a short time, did the job, and were on the way. They've done three different jobs for me. One time they took down eleven very large trees, and then they did two other smaller jobs. I’d give them an A-.”

Review by
01/25/2017

“They were on time, cleaned up, did the work I asked them to do, and left. I had to take down some limbs that were overhanging my neighbor's property, and they did so without damaging anything from the property line, so they were very good. I'd used them before. They are a first-rate operation, I would say an A+ one. They did a great job.”

Review by
01/25/2017

“They've done quite a bit of work for me. They're an excellent company, they do really good work and, they clean up well after they're done. They were cutting down quite a number of trees on our residential property and removing them. They rate at the top; I've actually recommended them to some other people. They get an A+ across the board.”

Review by
01/25/2017

“I liked the efficiency of the crew. It was an excessively large crew, but they got it done. I'm an operations manager of several restaurants. We were building a new one in Roswell, and there was a tree there that needed to come out. They actually we ended up taking out two trees. They did A work.”

Review by
01/25/2017

“I've used them multiple times. They're just very professional. They come, get everything done, and then they clean up very well. They took down 18 trees the last time they were. There were a lot of trees in my yard. The only thing bad thing is they didn’t offer me the pine chips, but I guess it's not the fault of the supervisor—was the workers— so I’ll give them an A- this time.”

Review by
01/25/2017

“It  was amazing. They came out on time, the guys were very professional, and they cleaned up everything when they left. They cut down three or four very large trees and trimmed up some existing trees. Then they even sort of went through my yard and said ‘This could be a problem down the line’ or ‘We recommend you get rid of this because it's dead,’ and I didn't even know. They were great—A+.”

Review by
01/25/2017

“We had a very positive experience because they were wonderful. They were quick, honest, and economical. They were great. They removed several very large trees as we prepared to put in a pool that were huge and a little tricky to remove. They did a great job, and they were very conscious of our neighbors. I could not have asked for a more professional service. They get an A+ for everything.”

Review by
01/25/2017

“They’re very responsive. We've used them a few times. They’re mainly cutting down trees that need to be cut down, and we just had one removed. A few months ago they came in, removed the tree, and ground the stump for us. I'd give them an A+ for everything in my experience because they do good work. The guy who came out to give me an estimate even gave me some extra Cherrywood in the back of his truck to use for my big green egg.”

Review by
01/25/2017

“Those guys are always awesome. He came up real quick to do the estimate, and he was right on target. The guys came, did the work fast, and cleaned up. They didn't leave any mess behind. They removed a troublesome tree that was very large. Actually, there was two of them. They were overhanging the house, but they got the job done and didn't do any damage to anything else. They’re definitely A+ across the board. They’re the only tree company I use.”

Review by
01/25/2017

“I got some firewood from them. I got a full cord. You know, a lot of the time, my biggest gripe is that people say it’s a cord and then you get it and it's not really a cord, but it was really a cord, so I was very happy. It was seasoned, it was perfect, and I was able to use it right away, so it was awesome. They delivered the firewood. They brought it and dumped it in the front yard just like I asked them to. They did it right when they said they would, and it was great. I would rate them A+.”

Review by
01/25/2017

“They're the only ones I would use. They're very professional, and they know how to cut down trees that are very close to your house and difficult to cut down. They know exactly what they're doing, and they clean up after themselves. It’s been a very positive experience, so they're the only company that I would use. I've had them out here probably three or four times, and they've removed very large trees for me. They get an A+ for everything because they do a fantastic job.”

Review by
01/25/2017

“They were really good. They had to follow through with everything because I'm not always on top of things, but I tried to make sure to call them back. It’s a rainy season, and you can only cut the trees down when there have been five days of sunlight. He was really good about calling back, making sure that it was safe, and that we could schedule him for a proper time. Then they showed up on time and did a good job. They disposed of the trees for me, so I was pretty happy with them. I recommended them to one of my neighbors. They cut down five or six trees on my property, and I have a wooded area. They did A work, and I’ve already recommended them to others.”

Review by
01/25/2017

“They  did a great job. They took down some trees and limbs. They did A+ work and I’d recommend them.”

Review by
01/25/2017

“I didn’t have any issues. They removed some trees. It was B+ work. I’m likely to recommend them.”

Review by
01/25/2017

“They’re very responsive. They’ve cut down trees for us, and we’d rate them A+ across the board.”

Review by
01/25/2017

“They did a good job. They removed some trees almost a year ago. They get an A for everything.”

Review by
01/25/2017

“They did the job, did what they said they'd do, and were on time. They cut down a tree. I’d give them an A.”

Review by
01/25/2017

“I think they did fine work with the tree removal. They’d get an A from me, and I would hire them again.”

Review by
01/25/2017

“They did some work early last year. They trimmed some trees and cleared some brush. I'd give them an A.”

Review by
01/25/2017

“We used them for our neighborhood. We had some trees taken down. They get an A. We left the trees right there where they fell.”

Review by
01/25/2017

“They did work for me about a year ago and it was a positive experience. They were quick and just took down a dead tree. I’d rate them A.”

Review by
01/25/2017

“They did what I asked for the price they said they would. They did a good job trimming. I’d give them an A because they were fine.”

Review by
01/25/2017

“They’ve cut whole trees for us, and they've done tree trimming, I think we've had them for service three times. They do A+ work.”

Review by
01/25/2017

“They were professional and fast. They cut down a Bradford pear and walled it off. We’d used them before. They’re an A+ company.”

Review by
01/25/2017

“They did a nice job, cut down two trees, cleaned up, and charged what they said they would. They did about all you could want. I’d rate them A.”

Review by
01/25/2017

“They came, did their job, and left. They didn't leave a mess. They cleaned up two trees that had fallen down. I'd say they get an A+. We had no problems, so it was all fine.”

Review by
01/25/2017

“They came, did what they had to do, and that was it. They cut some trees down. It was good work so they get an A. They did very little work, so it was done in an hour.”

Review by
01/25/2017

“I  would say they're excellent. They're very neat and tidy. They were here when they said they would be and the trees were taken down just perfectly. They get an A.”

Review by
01/25/2017

“They came and did the job when they said they would be there to do it. They cut down two or three trees, and they trimmed up another one. I think they deserve an A.”

Review by
01/25/2017

“They cut a tree down for me last summer. They were very good, and if I have another issue I will definitely call them to redo the work. I'm very pleased with the work—A+.”

Review by
01/25/2017

“I've never had any problems with them. They are prompt, do a good job, and I always like that. They took down a tree and trimmed a bunch of other ones. They did an excellent job.”

Review by
01/25/2017

“They came out, gave me an estimate, and stuck right to it. They told me what they were going to do, did it, and got on their way. We had a tree removed. I would say they’re an A.”

Review by
01/25/2017

“They were prompt, thorough, clean, and they didn't try to sell us anything we didn't need. They removed and trimmed trees. I’d rate them A+. We’re extremely likely to recommend them, since I have in the past.”

Review by
01/25/2017

“Amir with Redfern is very easy to work with, and his crew is very professional. He’s taken out trees and trimmed them. They all get an A. In fact, I owe him a call to ask for a couple of things. They're very good.”

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