Redfern Tree, Inc.
17th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Redfern Tree, Inc. has received 4.8 out of 5 stars based on 215 customer surveys conducted through GuildQuality.
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17th year as a Best Pick Call
"Redfern Tree has made a total commitment to providing the highest-quality service in the tree removal industry. We believe our people comprise the most talented and skilled team in the industry. We have served more than 950 metro-Atlanta customers in the last year. Our role is to provide the most value for your investment."

Azur Ozmanbasic | CEO
Company Information
Services Offered
Redfern Tree, Inc., specializes in professional tree removal, spike-free pruning, and stump grinding. The company also provides difficult tree removal, emergency service, and cabling and bracing by an ISA Certified Arborist.
Company History
Earl Redfern founded the business in 1984. The Ozmanbasic family, whose members helped build the business, bought the company in 1998. Current CEO Azur Ozmanbasic states that his family is involved in every job the company performs.
Distinctions
Redfern Tree has an OSHA-certified employee and an ISA Certified Arborist on staff. The company is a state-certified drug-free workplace.
Employee Information
Redfern Tree has over 20 long-term employees and over 15 well-marked company vehicles. The company does not use subcontractors, and all employees must meet the company's professional qualifications.
Areas Served
Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
170 Mansell Place
Roswell, GA 30076
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Redfern Tree, Inc. has received 4.8 out of 5 stars based on 215 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2019

“Front Desk's secretary was great about following up.”

Review by
09/25/2019

“Everyone I have dealt with has been great and very helpful. I have no complaints.”

Review by
09/25/2019

“I would like to recognize the lady in the office for her exceptional service. She was very good and gave me a good deal.”

Review by
09/25/2019

“I would like to recognize both of the owners for our initial contact. I think they are brothers.”

Review by
09/25/2019

“They finished the work quickly.”

Review by
09/25/2019

“I would like to recognize the owner for his exceptional service.”

Review by
09/25/2019

“I would like to recognize the salesperson/owner for exceptional service.”

Review by
08/28/2019

“They cleaned up well.”

Review by
08/28/2019

No review comments provided

Review by
08/28/2019

“They met my expectations with the project.”

Review by
08/28/2019

“They showed up on time, were professional, and they were efficient.”

Review by
08/28/2019

“They showed up and did the job for a good price and cleaned up after themselves. I would highly recommend them.”

Review by
08/28/2019

“I appreciated coming home to a flat tree.”

Review by
08/20/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“I would like to recognize the foreman for his exceptional service.”

Review by
08/13/2019

“We were very happy that they cleaned everything when they came. We were unable to tell that they were here and that doesn't always happen. I was very impressed.”

Review by
08/13/2019

“I trust them to do a good job.”

Review by
08/13/2019

No review comments provided

Review by
08/13/2019

“Most of the trees looked really well.”

Review by
08/13/2019

“I can't remember anyone.”

Review by
07/29/2019

“They were all very good.”

Review by
07/29/2019

“They did a good job and if I have any more trees to cut down I will use them. They did what they said and they were honest.”

Review by
07/27/2019

No review comments provided

Review by
07/27/2019

“The Owner was great.”

Review by
07/27/2019

“The representative that first came to my home.”

Review by
07/26/2019

“They did a good job doing what I asked them to do.”

Review by
07/26/2019

“I think Redfern Tree is great. We use them all the time.”

Review by
07/26/2019

“They met my expectations in all areas.”

Review by
07/26/2019

“I would like to recognize the owner of the company for his exceptional service.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Everyone I have worked with was super awesome.”

Review by
07/26/2019

“I would like to recognize Azur for his exceptional service. We have used the company multiply times and highly recommend them to others.”

Review by
07/26/2019

“Azur the Owner is exceptional.”

Review by
07/26/2019

“They were excellent and they did a great job.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“They just did a good job. They were in an out and it was easy.”

Review by
07/26/2019

“The entire crew did a nice job.”

Review by
07/26/2019

“They did a good job.”

Review by
07/26/2019

“They did a very good job.”

Review by
07/26/2019

“I would like to recognize Avur for his exceptional service. He communicated and took care of things well.”

Review by
07/26/2019

“They met my expectations in all areas and I have used them before.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“We were referred to Redfern from a friend and we were very happy with the service that they provided. We will call them again when we need tree work done.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“Would like to give them 10 stars.”

Review by
07/26/2019

“I would like to recognize Katrina for her exceptional service.”

Review by
07/26/2019

“They got done pretty quickly, so the time it took to complete the job was exceptional.”

Review by
07/26/2019

No review comments provided

Review by
07/26/2019

“I was not willing to hire them and they called me and told me I had to pay extra money to someone else. That alone is why I gave them two stars.”

Review by
07/26/2019

“They never finished the job. They left a big stump that should have been removed.”

Review by
08/01/2018

No review comments provided

Review by
07/26/2018

“I would like to recognize Mr. Redfern. He has not finished the job totally yet however.”

Review by
07/26/2018

“You met my expectations with completely doing the job, and doing it quickly. I also like that you brought a chipper, as you were doing the work.”

Review by
07/18/2018

No review comments provided

Review by
07/18/2018

“They get the trees down and stuff. There is nothing damaged. The price is fair and reasonable. There is no fly-by-night stuff. They are not a fly-by-night company. They are a professional group.”

Review by
07/18/2018

“I was most satisfied because they did what they said they were going to do.”

Review by
07/18/2018

“The pricing, promptness, and quality of work is all great.”

Review by
07/18/2018

“They met or exceeded my expectations with the quality of work. It was good.”

Review by
07/18/2018

“They showed up when they said and did it in the amount of time they said they would. It was a good experience.”

Review by
07/18/2018

“Everybody was great. Azoro was really good at explaining things and showing me what was going to be done.”

Review by
07/18/2018

“They were able to give me suggestions of trees in my yard. They gave me guidance and direction with their knowledge. They knew what was going on in my yard.”

Review by
07/18/2018

“I think they did an all around good job!”

Review by
07/16/2018

“They met/exceeded my expectations by doing what they said they would.”

Review by
07/16/2018

“I would recognize Armando, the tree climber, for exceptional service. They were all very good. It was a very good crew for a very difficult tree removal.”

Review by
07/12/2018

“The care they took with our lawn and everything was great. They did a really great job.”

Review by
07/12/2018

“I would like to recognize the crew. They did a good job. That is the reason I use them. I can count on them to do a good job. Everyone on the crew does a good job.”

Review by
07/12/2018

“They were recommended to us by a friend, and we will definitely recommend them to friends. Their service was great.”

Review by
07/12/2018

“They lived up to exactly what I expected.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“They have done tree service and various other jobs for me.”

Review by
07/12/2018

“They said what they would do, then did it very well. They exceeded my expectations.”

Review by
07/12/2018

“Redfern Tree met my expectations as far as getting the job done and in a professional manner. I have used Redfern Tree four or five times. I just wish they weren't so expensive.”

Review by
07/12/2018

“I was satisfied all around. It was a well done job.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

“I would like to recognize Amire for exceptional service. Amire is very responsive and I always hear back in a timely manner.”

Review by
07/12/2018

“The whole crew was great.”

Review by
07/12/2018

“I asked them several times to remove a dead tree from my property. They said that they would remove it. A storm came, and the tree fell on my fence. It broke my fence.”

Review by
12/20/2017

“They’re on time; they worked hard, pleasant and did a good job. I would grade them an A+.”

Review by
12/20/2017

“Redfern was a good value. They did a tree removal. I would grade them an A.”

Review by
12/20/2017

“I had a positive experience.”

Review by
12/20/2017

“Redfern was great. They were friendly, on time; they did great work. They did everything I asked them to do. They exceeded expectations. I would grade them an A+. I would absolutely recommend them, and have on many occasions.”

Review by
12/20/2017

“Redfern completed the work on time, and everything was completed professionally and it was great. They installed a sump pump. It worked out fine. They crew was great and did a great job. I would give them an A.”

Review by
12/20/2017

“They did what they said. The guy that runs it makes sure that they are doing a good job. Based on my experience over 20-30 years, they are always my first call. I would grade them an A.”

Review by
12/20/2017

“They were professional. They were quick in doing the work, and they were very clean. I would grade them an A+. Their customer service was very good. I would recommend them.”

Review by
12/20/2017

“Every time I use them, I do. They might have moved a tree out of the backyard over the house to the front yard. We were very happy with them. I would grade them an A.”

Review by
12/20/2017

“They just cleaned up real well after themselves, and everyone was courteous and kind. I would grade them an A+. I would definitely recommend them.”

Review by
12/20/2017

“We always use them. We've been using them for years. Tree removal, they've also helped us clean up some debris. I would grade them an A+.”

Review by
12/20/2017

“It was a good experience. They cut down trees and cleaned it up. It was good. I would grade them an A. I would recommend them.”

Review by
12/20/2017

“There wasn't anything bad. They were fine. They did what they were asked to do. I would give them an A.”

Review by
12/20/2017

“They did a great job, and they were quick to respond. They were very good. I would grade them an A+.”

Review by
12/20/2017

“Redfern has always been top-notched. They come in, do the job, their price is reasonable; and they clean up magnificently after every job. They've done several very large things and small things for us and for my daughter. One of them for my daughter required that they bring a crane in, because a huge tree had been struck by lightning and it was up on a hill, and they did a great job on that one too. Nothing but absolutely the best. I wouldn't have anyone come in. They are insured—just no worries. The last job I had them do, my neighbor wanted to put in a fence and we had some trees that were dying, so we wanted to take them out anyway. They wanted to put the fence in right away. So we called them. It was a rainy day—this was a small job for them—there was another job that one of the crews couldn't get to because it was raining. And they said, ‘Okay, we will be over.’ They were there in an hour and a half, got the job done in two hours and cleaned up, and you would never know there were trees there. Just super people, I would grade them an A+. I would absolutely recommend them.”

Review by
12/20/2017

“The tree that we were having taken down was a major challenge. It was a very big Oak tree that hung over the house on the side of a steep hill. So, they had to bring in a crane. They had to work in cranes above the house. They got it all done, cleaned it up. I wasn't there during the day, but my retired neighbor was there and he said he was amazed how quick they got it done and out of there. I would grade them an A. It was very cleanly done. I didn't have to deal with them much. I called them; they came out; gave us a quote; got it done and sent us a bill. I didn't have to do much interaction with them at all. They got the job done. I wasn't there that day, so I couldn't give an answer on their punctuality. It was a huge job, and they completely cleaned everything up.”

Review by
12/20/2017

“They are great. We use them every year or whenever we need something done. The owner always comes out and sees what I need done. They clean up; they are very easy to work with. They are there on time, and they clean everything up. They don't ruin any of my shrubs, when I had a tree taken down, in the middle of all this new Hydrangeas and everything. They are just great. I use them all the time. I've used other people, but they are the only ones I have used in the past five years. I would grade them an A+. I would recommend them, and I have recommended them to neighbors.”

Review by
12/20/2017

“It was fine, it was good. They came out and gave me an estimate which seemed a fair price, and then they scheduled to do the work. They took down a tree; and they cleaned up afterward and took all the debris with them, it was fine. I would grade them an A+. I can't think of anything that I didn't like. It was a large tree. They took it down, and there was no damage to the tree or the house. They came out and gave me an estimate, that was good too. They set a date and they were punctual. They cleaned up, and they didn't have any branches left over. I would definitely recommend them.”

Review by
12/20/2017

“They did some work at my mother's house. Everything I saw from the pictures they sent were perfect. It was exactly what we asked them to do. I wasn't there, I live in North Carolina and my mother is not at home, so we had the trees that needed to be taken down. So they took before-and-after pictures and sent them to me. It was great. Very positive. I would recommend them to a colleague, if I had any need for work like they do in the area.”

Review by
12/20/2017

“They were prompt; they did a very quality job. They removed a couple of trees that were threatening my home, and they came and left and you didn't know the trees were there. It was an amazing job, and they were extremely fast. They came out within 30 minutes of my call. They were actually out at my house giving me an estimate, and a crew came out that afternoon. It was amazing. I would grade them an A+. I would absolutely recommend them.”

Review by
12/20/2017

“They are very personable, and they are in the neighborhood, and I have met both of the brothers, they do good work. I would grade them an A+. Their customer service has been very good. I've gotten free chips and several loads for my garden. Their punctuality is right on time. They're clean, rake up and clean up after the work, and they are very knowledgeable. I have recommended them.”

Review by
12/20/2017

“They did service on a tree that we were trying to save. I was very satisfied with the service, absolutely. They were very knowledgeable, and they handled it very well, in terms of what they did in order to save our tree. And it's still there, it's still going. I would grade them an A. There was no problem with cleanliness, and I definitely would recommend them.”

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