Arborguard Tree Specialists
21st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Arborguard Tree Specialists has received 4.9 out of 5 stars based on 116 customer surveys.
5
102
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13
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1
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21st year as a Best Pick Call
"I founded Arborguard in 1981 after getting my master's degree in urban forestry from Duke University. I've loved trees all my life. Trees are my passion. Our success depends on our customers' loyalty. Now one of the largest tree services in Atlanta, we've maintained high customer satisfaction for our entire 38 years in business."

Spence Rosenfeld | Founder
Company Information
Services Offered
Arborguard's services include pruning, fertilization, dead wood removal, emergency storm service, insect and disease control, consulting, tree inventories, and select tree removal. The company specializes in tree health care programs that reduce hazards, extend tree life, improve tree health and appearance, and increase property value.
Company History
The local company began in 1981.
Distinctions
Arborguard was the first tree care company in Georgia to be accredited by the Tree Care Industry Association.
Employee Information
The company has over 56 professional employees, including 18 ISA Certified Arborists and an ISA Board Certified Master Arborist who is also a LEED AP and SITES Accredited Professional. All employees go through an internal certification and training program.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
111 N Clarendon Avenue
Avondale Estates, GA 30002
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Arborguard Tree Specialists has received 4.9 out of 5 stars based on 116 customer surveys.
5
102
4
13
3
0
2
1
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/21/2018

“Jay West and the Arborguard crew did a fantastic job pruning the trees on our property. There was one tree on our neighbor's property which had a dead branch that was hanging on our property. We received permission from our neighbor to remove the branch but when the crew investigated the condition of the tree, they found that tree had completely rotted. It was quite a tall tree and they had to perform a high wire act to take the entire tree down.”

Review by
10/21/2018

“We love working with Kevin and his crew. Arborguard does a great job training their staff to perform the needed tree care.”

Review by
10/21/2018

No review comments provided

Review by
10/21/2018

“Good advice on work needed and excellent work on the actual tree and limb work.”

Review by
10/19/2018

“Troy was amazing and Lisa and Catherine.”

Review by
10/19/2018

No review comments provided

Review by
10/19/2018

No review comments provided

Review by
10/18/2018

No review comments provided

Review by
10/18/2018

“They met my expectations because the job was completed.”

Review by
10/18/2018

“Jeremy Hardison does an excellent job.”

Review by
10/18/2018

“We were very pleased with their services.”

Review by
10/18/2018

“They were actually doing some tree treatment. They did some fertilization and treatment for pest control.”

Review by
10/18/2018

“They were just very good.”

Review by
10/18/2018

“They cut the wood up into to fire wood for me.”

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

No review comments provided

Review by
10/16/2018

“Jeremy Hardison has been our contact for a long time. He is exceptional.”

Review by
01/03/2018

“The person doing the work was really on his game. I'd give them an A+.”

Review by
01/03/2018

“It was awesome. They were great.”

Review by
01/03/2018

“I had a positive experience.”

Review by
01/03/2018

“I had a positive experience.”

Review by
01/03/2018

“I had a positive experience.”

Review by
01/03/2018

“I like their service. They've always been punctual. They deserve an A+. I just did recommend them.”

Review by
01/03/2018

“They've done some tree work for me. They deserve an A-.”

Review by
01/03/2018

“I had no complaints and I would recommend them.”

Review by
01/03/2018

“I use them all the time, and they're great.”

Review by
01/03/2018

“They were responsive on the request for service. They did a professional report. Worked through some scheduling issues, so, overall it was a good experience. I'd give them an A.”

Review by
01/03/2018

“They were very personable, they were very thorough, and very pleasant to work with. I'd give them an A+. I would recommend them, and I would hire them again.”

Review by
01/03/2018

“They came when they said they would come; they did the work; they cleaned up after themselves; they did a good job. Nothing not to like. They deserve an A.”

Review by
01/03/2018

“I've used them for a number of years and have always had a positive experience with them. I'd give them an A+. I recommend them all the time.”

Review by
01/03/2018

“Very professional, they communicate well and we always know when they're going to come out and what they're doing. I'd give them an A+.”

Review by
01/03/2018

“Arborguard is wonderful. They know what they're doing, and they do it. They're A+. I would always recommend them.”

Review by
01/03/2018

“Arborguard was just real professional. They came, showed up, got their stuff done, and left. They deserve an A+.”

Review by
01/03/2018

“I don't know that much about it, but I like their demeanor, their rapport with the customer. They deserve an A+.”

Review by
01/03/2018

“I liked the customer service, and the person they sent out was good. They deserve an A+.”

Review by
01/03/2018

“They're very knowledgeable people, and I'm very satisfied with them. I'd give them an A.”

Review by
01/03/2018

“They're always good. I like their manners and knowledge. I'd give them an A overall.”

Review by
01/03/2018

“Arborguard did fine. They arrived on time, and they brought enough people and got the work done in a reasonable amount of time. They were professional about it. They didn't damage any other parts of the yard or any other trees or anything else, so they did a very good job. They missed two branches up there that were not easily seen, but when the guy went up in the tree, he missed them as well. Other than that, they got most of the big ones and did a good job. I would say an A— just for the couple of branches they did miss, but they really did a very good job. I'd use them again. They cleaned up afterward, and they were helpful and informative. We talked about other things that needed to be done; so, they were helpful from that standpoint.”

Review by
01/03/2018

“Arborguard did a good job. No comments at all against them. They did a good job, took their time, and— I hated to see the trees go, but it was a necessity. I'd give them an A+. They came when they were supposed to. The arborist who padded it up knew what he was doing. He showed me why the tree had to be removed, even though it had all its foliage, but when they cut it down, it had a black center. So, I was surprised, I'd give them an A+. They knew exactly what they were doing. I didn't bother them at all, as long as they left the driveway open for me to get back and forth. They had to take about a week to get a crane in there— they had to bring it down in segments. They were outgoing and careful, I couldn't complain at all.”

Review by
01/03/2018

“About once a year, they do an injection into my soil to feed my big Water Oak trees that I have. I like the fact that they seem to follow up yearly to let me know it's time again for me to do that service, and if I early pay, I get a 5% discount. And they're very efficient; they get out, they do their thing and get going. So, they're very noninvasive as far as having to deal with them. They deserve an A+.”

Review by
01/03/2018

“We've used them for several years. They're excellent. They're reasonably priced, they show up when they say they're going to be here, and they've corrected all the problems we had are the reasons we hired them. They're super. I'd give them an A. I would recommend them.”

Review by
01/03/2018

“Arborguard is responsive. They're tidy. They're friendly. We haven't had anything to be unhappy about. They deserve an A. We have not had any reason to believe that they've been anything less than experts. We have recommended them many times, and we will again.”

Review by
01/03/2018

“They did fine as far as I know; we're waiting to see how the tree does. Nothing I disliked. They came out on time, did the job, verbalized— it was a timely type of thing. The service was fine, A. Whether the treatment works, we don't know yet.”

Review by
01/03/2018

“What Arborguard does is fertilize my trees, so there's no way I can react to that. My trees seem to be doing fine. Without really having the information I'd need to grade somebody, I'd give them an A. I have no complaints.”

Review by
01/03/2018

“They did great work. They are neat, they get the work done, easy to schedule and don't worry about whether you're there or not, they just come and do it. And the trees are good. I'd give them an A+.”

Review by
01/03/2018

“They did what they said they would, and it cost what they said it cost. I'd give them an A+. If it wasn't for the fact that I can see the missing tree, you wouldn't even know they'd been there.”

Review by
01/03/2018

“It's hard to get in touch with them; but on the other hand, I owe them some money that I've been merely too busy to pay. So, I'm sure they're not thrilled with me either. I keep forgetting to write them a check for currently what I owe to them. I'd give them a B because it didn't cure the problem with the tree. They were fine when they got here, but it didn't cure the problem with the tree. It's pretty likely that I'd recommend them.”

Review by
01/03/2018

“They did a good job trimming the tree. It was an accident, but they damaged a retaining wall. And they came out to try to make repairs to it. It was difficult to make any more other than cosmetic repairs to it. They did their best to try to minimize the situation. It doesn't really fix the damage to the wall. I'd give them a B. If it hadn't been for that, it would've been an A. It was good if that hadn't had happened. I'm a little mixed on customer service. We had this thing scheduled for a long, long time, and they had postponed the actual work several times. It probably had to do with some of the work they did down in Florida. Overall, satisfied with them, I just wasn't very happy about the damage to the wall.”

Review by
01/03/2018

“They were good. I'd give them a B+.”

Review by
01/03/2018

“Arborguard took forever to come out. They didn't let me know exactly when they were going to come. They were supposed to come back in six months; I heard from them a year later. They're too disorganized for me to deal with. I'd give them a D.”

Review by
11/17/2016

“They took out a couple of trees and did some pruning. I liked everything. They were very professional, and very knowledgeable about what they were doing. They did good work and they were on time. It'd be an A for them.”

Review by
11/17/2016

“They fertilized my yard for me. They've always said what they were going to do and then done what they said. They worked pretty efficiently. I’d rate them as an A. They did good work. Highly likely I'd recommend them.”

Review by
11/17/2016

“They transplanted a tree, moved it from one place to another in the yard. It was good, great experience. They were mostly the only one that I found to do it, because I needed the tree. I'd give them an A.”

Review by
11/17/2016

“They did a good job. They took down a branch and trimmed up a big oak tree. Well number one, they were very thorough and they cleaned up well. I did not have any surprises. I would grade them as an A.”

Review by
11/17/2016

“They're  perfect. They're great. I loved it. The service was good and they cleaned up. They pruned three great big magnolias for me that were really tall fat. They did a good job. I'd give them an A.”

Review by
11/17/2016

“I only used them once, and I'm planning on starting to use them regularly. They came out and looked; I've got an oak that's going to need some work done on it. As soon as all the leaves fall off of it, they can come back and take another look at it. From what I can tell, they gave me an honest estimate. They’re knowledgeable of what they were talking about and I didn't have any problems with them. They earned an A.”

Review by
11/17/2016

“There were some trees that were showing, but one tree especially was showing more stress. They treated other trees and created a program for the health of those trees. It's going to be every, twice a year. Those are mature trees and I would hate to lose them. They came over and told me that the previous owner had put too much dirt on top of the roots, which were going to kill them. I read later, it was true, so they removed the dirt that was in excess, and they provided nutrients for the trees. One of the trees started looking much better, so that's where we are right now. Time will tell. I would give them an A. He was very responsive. The arborist seemed to be pretty knowledgeable and he gave me a lot of advice. Not only advice on those trees, but other trees in general. It was pretty good actually. I already recommended them.”

Review by
11/17/2016

“They did some tree service work for us. We had some problems with two different trees. We have one tree, and one bush about destroyed from insects. I think there were bagworms on one, and then we had a cypress tree that we had some internal brownness. They came in and helped on both of them. They showed up timely, and what they told us was right. I thought they did a good job. They get an A from me.”

Review by
11/17/2016

“They  fertilized and treated the trees. They were responsive. They actually did what they said they were going to do. I'd give them an A rating.”

Review by
11/17/2016

“They removed a tree from our front yard and trimmed a tree. They responded to my request. They were one out of six companies that responded. I'd give them an A.”

Review by
11/14/2016

“I  think they trimmed some big branches. The crew showed up on time, worked efficiently, and didn't leave a big mess. I'd give them an A grade.”

Review by
11/14/2016

“They  removed trees on my son’s property. They were quite good at what they did. They were pleasant and business-like. I don't remember any issues. They have these things called personalities, and sometimes they know how to override it in the interest of business. Sometimes the personality is there and take it or leave it, but each one had a personality. It was fine, and I had no problems. We found them in Best Pick Reports.”

Review by
11/14/2016

“I'm not sure we went with Arborguard or not. I think we did, but I would definitely recall the experience. If it's them, they did ivy and removed trees. I liked that they seemed responsible. They called back, their pricing was good, and they were efficient. They came in and did a good job. I'd give them an A. I'd give their number out.”

Review by
11/14/2016

“It was very good. They trimmed some trees. They were prompt when I called them. Even though they were three weeks behind in terms of the work, they worked me in by adding me on the end of a job that was going to be done in the neighborhood because the tree branches were dangerous. I would give them an A+. My only complaint would be that as compared to other people I've used, they're more expensive, but you get what you pay for. I would recommend them with the caveat that they could probably do better financially. As far as the quality of their work, punctuality, and so forth is concerned—I would definitely recommend them.”

Review by
11/14/2016

“They came out and checked some trees in my yard. They did the tree examination and cut down some trees to make sure that the tree was healthy service. I liked their promptness in coming out, giving me a fair estimate, and an idea that there wasn't anything major wrong with this tree. I'd give them an A.”

Review by
11/14/2016

“They're  fabulous. They did trimming and large tree removal. They did what they said they were going to do. They quoted a price, they were neat and thorough, they showed up on time, they were efficient with the entire crew, and they did the work faster than I had anticipated. They deserve an A+.”

Review by
11/14/2016

“They cut down a couple of dead trees for me. They did the job. I'd give them a B.”

Review by
01/07/2016

“I think they took a tree down for me. It was good. They were quick.”

Review by
01/07/2016

“I chose them through the Best Pick Reports. They pruned trees for me, and they took some down. I would give them an A for excellent. They do a great job.”

Review by
01/07/2016

“They were on time, the price was right, and they did a good job. They did tree removal. I got multiple quotes before choosing them. They're an A for excellent.”

Review by
01/07/2016

“They were prompt, timely, and knowledgeable. I had used them for another property. They were treating a fungus on my tree, and they resolved the issue. I would give them an A+.”

Review by
01/07/2016

“They trimmed a tree that was brushing up against the top of our house, and we love it now. It was great—A+. They also took care of a couple trees on the corner of our house.”

Review by
01/07/2016

“I found the gentleman who came out to be very knowledgeable, efficient, and clean. It was good. I would give them an A.”

Review by
01/07/2016

“It was convenient—a quick and painless process. They did trimmed and cut back on one tree. I would say they're an A.”

Review by
01/07/2016

“I have had excellent experiences with Arborguard. They have taken care of my trees for many years, and they even went to my school grounds and evaluated their trees for safety. I’ve always been impressed with them. They’ve done a great job. They cut down a tree that died, and I would rate them as an A+.”

Review by
01/07/2016

“It was good, but they were a bit expensive. I liked their service. They were very professional. They showed me what they were going to do, and they described what they were doing. One of jobs was pruning and the other one was removal. I think they were cutting some branches too. I think they could have fairer prices.”

Review by
01/07/2016

“I was very pleased with the work they did. They did their job, they cleaned up, and they left. They took out a bunch of magnolia trees and then topped off some other trees. I would give them a B+. There aren't really any suggestions I would give to them.”

Review by
01/07/2016

“They were on time. They were on budget. They cleaned up real well after their work and after grinding out the stumps. They removed four trees. They ground out seven stumps. I researched them through the Best Pick Reports. I would say they're an A+.”

Review by
01/07/2016

“I liked everything about Arborguard, especially the way they left the yard. When I came home, everything was done to perfection, and there was nothing left—it was perfect. They’re excellent.”

Review by
01/07/2016

“I liked their professionalism, and I especially liked the fact that they don't want to remove trees unnecessarily. I didn't want to take down any trees that didn't need to come out, so I really enjoyed working with them because that's their concept too. We did a lot of pruning, and we set a tree to be removed in February. I was pleased with their approach. I found them from the Best Pick Reports. I would give them an A.”

Review by
01/07/2016

“It was OK. It took them a while to get it scheduled. They just cut some trees down for me. I don't recall what made me contact them. I would say they're a B.”

Review by
04/06/2015

“I have Arborguard come out and check all my trees for disease and insects, and every once in a while, I’ll have some trees pruned. Their arborist is excellent. I’d give them an A+.”

Review by
04/06/2015

“I had tree trimming done, and they're coming for a second tree trimming. They did a great job. They were accurate, timely, and communicative. They get an A. It must've been the previous year that we had it done.”

Review by
04/02/2015

“We use a company called ArborGuard. I guess I'd give them a B for good enough– B- maybe. I don't have to do the work so that's the biggest benefit. They normally do the treatment of the yard for weed control and that kind of stuff on a schedule. I would probably not recommend the company. I wouldn't tell them to go away, to go elsewhere, but I'm kind of neutral. I just always have this sense that I'm probably spending way too much money for little benefit. One of the things I have to point out though too is that I have absolutely no interest in a yard. I'm not sure what I'm doing with 2/3rds of an acre. I'd be happy with a condo in downtown or a townhome. I'm sure the yard would look a lot worse if they didn't come around. So I guess in general any lawn company would be of low value to me.”

Review by
04/01/2015

“We used them to cut a tree down because it was too close to our house. I’d give them an A.”

Review by
03/17/2015

“I had trees trimmed by someone I found in the Best Pick Reports—Arborguard. They trimmed eight trees around my property. They gave the most informative reading of our tree situation and what needed to be done to address it. Their price was totally competitive with other companies I checked against, but the level of work and the amount of thought that went into their preparation of the estimate was impressive. I'd give them an A.”

Review by
01/14/2015

“They were awesome. We had some trees that were bad because they were overgrowing our property. They had just really gotten out of control, and they were blocking out the sun. They pruned and removed some trees that were decaying. They came in and did the job in one day, whereas people gave us other estimates for three times the price and three times the labor hours. I’d grade them as an A+.”

Review by
01/14/2015

“Arborguard is really well versed in tree care. I feel like they’re an example of good stewardship of the environment. I’ve consulted with them as to whether a tree is diseased and needs to come down. We still have the tree. I chose them because they said that they were in the business of saving trees, not just removing trees, and I’m confident that they are. I’d give them the highest mark.”

Review by
01/14/2015

“I always call them for anything to do with trees. They took down a maple tree, and they're going to be planting another tree in its place in a couple of weeks. I've been using them for years, and I believe I initially called them because they were recommended by somebody else. They're very professional and very knowledgeable—they know their business. They do grade-A work.”

Review by
01/14/2015

“Arborguard was great. They gave me a very frank, professional survey, and the work they did was excellent. We had some trees that had some dead branches, and they were getting too large for our property. They showed me exactly what they were doing, and then they cleaned up beautifully. We’re really impressed with how professional they were. I’d give them an A.”

Review by
01/14/2015

“I was afraid I was going to lose the tree because it had a big split, and it looked really, really bad, but they said, ‘We can save this thing.’ They put the bolts in, and it's healing up and looking good. I'm hoping it goes through the winter and continues to heal up over the spring. It's still nice and green, so I've got my fingers crossed. I called another company first, but I wanted to get a second opinion, so I called Arborguard. Their prices were more reasonable, and it didn't feel like they were too busy for my business. They did everything really well. They showed up on time—which is not always the case with some companies—and they were very professional. They got everything done on time, too, and they did everything like they said they would. It wasn't one of those deals where they didn’t have the parts they needed and had to go back to the store to buy some more. They cleaned up afterward. They did a really good job. I'd give them an A.”

Review by
01/14/2015

“A tree in my backyard was kind of dying and leaning toward my house, so they took it down. They were very nice and friendly. They gave me a good deal, and they did exactly what I wanted, so I really have no complaints. Everyone else quoted me a lot higher. I would give them an A.”

Review by
01/14/2015

“They trimmed a tree that was hanging over my neighbor's house, and then they trimmed a couple trees that were hanging over my house. They came on time, as expected, and they did the job really well. They had one of the most competitive quotes, too. I would rate them as an A.”

Review by
01/14/2015

“Arborguard Tree Specialists did great. I would say they deserve an A grade.”

Review by
01/14/2015

“They removed a tree from my house. The gentleman in charge made sure everything went well, and he got it done quickly. I chose them mainly because of their price and availability. I’d give them an A grade.”

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