AKA Tree Removal
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AKA Tree Removal has received 4.8 out of 5 stars based on 211 customer surveys.
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4th year as a Best Pick Call
"Our love for trees has brought us from corporate America to the tree care industry. Our previous experience in quality control and project management has allowed us to deliver an unparalleled level of quality service and raise the industry standard for tree care projects, from start to finish."

Jeremiah & Nathaniel Wilson | Co-owners
Company Information
Services Offered
AKA Tree Removal offers tree services for residential and commercial customers, including tree removal, pruning, trimming, fertilization, and stump grinding. The company also offers insect and disease control, emergency storm services, and crane services.
Company History
AKA Tree Removal is a regional company that was founded in 2011.
Distinctions
Co-owners Jeremiah and Nathaniel are ISA Certified Arborists. Nathaniel is also ISA Tree Risk Assessment Qualified (TRAQ). The company employs several other ISA Certified Arborists, is a member of the Tree Care Industry Association (TCIA), is a certified drug-free workplace, and is certified with GA DOT.
Employee Information
The company states that all employees wear proper protective equipment at every jobsite, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
2333 Peachtree Industrial Boulevard
Buford, GA 30518
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

AKA Tree Removal has received 4.8 out of 5 stars based on 211 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2018

“They met or exceeded my expectations with the clean up. It was very nice.”

Review by
08/15/2018

“You never know when you hire someone to do something what you'll get. I was not surprised that AKA did an exceptional job.”

Review by
08/15/2018

“They met or exceeded my expectation with their speed. They were very fast.”

Review by
08/15/2018

“They came and gave us a quote, then they sent a crew with a supervisor and they tried to jack up the price. They are supposed to be licensed and insured just in case someone gets hurt. They tried to get us to sign off on them putting a rope over a tree limb. They looked at it and quoted it. They turned and tried to change the terms of the contract after we had already signed it. I would put them in any directory. I would never recommend them to anyone.”

Review by
08/15/2018

“I was most satisfied with them getting the job done.”

Review by
08/13/2018

“I thought they were great. They did a good job communicating, they came out on time, and they did what they said they would do. They were very professional, neat, and left the place spotless. It was a very good experience.”

Review by
08/13/2018

“The value and customer service met my expectations.”

Review by
08/13/2018

“I would like to recognize, Daniel, he was awesome. He came out and gave me the quote and explained everything to us. He was excellent.”

Review by
08/13/2018

“The whole crew was good.”

Review by
08/13/2018

“They met my expectations with the quickness of the job.”

Review by
08/13/2018

“They were on time.”

Review by
08/13/2018

“They met or exceeded my expectations in that the communication was good.”

Review by
08/13/2018

“I think they all did a good job. The things that I didn't give high marks on were things that they could have done a better job at, but they did good and were professional. The roof tarping was the biggest thing that I had my reservations about and that they didn't remove the tree limb from inside my house. I had to remove it myself.”

Review by
08/13/2018

“They way over charged me. They knew I was stuck between a rock and a hard spot and they gouged me anyways.”

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

“I really appreciate Tom Monti and his professional response and communication.”

Review by
08/06/2018

“Price, safety and professionalism! Will gladly recommend them to anyone!!”

Review by
08/06/2018

“I would like to recognize the entire crew that took the tree down in the rain and the mud, the office staff for their communications with me regarding scheduling. AKA Tree Removal has a terrific team!”

Review by
08/03/2018

“Going back to efficient and effective in getting the job done right.”

Review by
11/01/2017

No review comments provided

Review by
11/01/2017

“They were just easy to deal with, easy to work with, did a good job, no issues. They did several tree removals. I would grade the overall experience with an A+.”

Review by
11/01/2017

“I can't remember any specifics, but I don't remember anything negative either. Overall, they did excellent work, no complaints, and I would recommend them.”

Review by
11/01/2017

“I liked that they were able to do it very quickly, and they did exactly what we asked them to do. I would give them an A.”

Review by
11/01/2017

“They were fine. I liked that they just got the job done. I had both a tree trimming and tree removal jobs done. I would give them an A-.”

Review by
11/01/2017

“They were fine. They did excellent work, no complaints, and I would recommend them.”

Review by
11/01/2017

“I liked that they showed up right when they said they were going to. The whole crew came out and did a great job. They cleaned up much better than I expected them to. I didn't even expect them to do all of the clean-up work that they did, but they just dragged the tree out. They took care of all the leaves that came off of it, all the branches, everything. And the wood chips from the driveway when they were chipping the trees, they swept all those up, and you never knew they were there. I would grade them with an A+.”

Review by
11/01/2017

“I liked the neatness of the tree removal, and they followed the instructions prior to conversation of getting everything squared away. They did exactly what they said they were going to do, and all the debris was put exactly where they said. There really wasn't nothing for me to do but enjoy the trees being gone. I would grade the overall experience with an A+. I am going to use them again real soon.”

Review by
11/01/2017

“They took out my trees. I liked that they were very quick, very professional, and they came and did exactly what I paid them to do, fair price. I would grade the overall experience with an A. I don't remember being dissatisfied with anything. I would hire them again.”

Review by
11/01/2017

“They stepped out and above on their work when they came out. They removed them. They actually chipped it and moved it to where I wanted to have it placed, and they did it for a real good price. I would grade the overall experience with an A+.”

Review by
11/01/2017

“They were terrific. They gave me a fair price, they were on time, they did a good job, and cleaned everything up. I was very pleased with them. They cut back two big trees in the front yard for me. I would grade the overall experience with an A.”

Review by
11/01/2017

“I liked that they were speedy. They got the job done. It was clean. It was done right, and it was a reasonable price. I would rate the experience with an A+. I have already recommended them, and I am going to be calling them back too.”

Review by
11/01/2017

“I liked that they met all their obligations. They were timely. They did a very good job. I didn't have any concerns about them. I would rate AKA Tree Removal an A. Cleanliness—everything was left in good order.”

Review by
11/01/2017

“They did excellent work, no complaints, and I have already recommended them. My son has already used them. They did a great job here. They did a great job next door to us. They're good folks.”

Review by
11/01/2017

“It all went well. I liked that they were there when they said they would be there and their price was competitive. They did trimming and a lot of removals for me. I would grade it with an A.”

Review by
11/01/2017

“AKA Tree Removal were awesome. I liked that they were quick to respond and showed up on time. They took down a tree in our front yard. I would grade the overall experience with an A+.”

Review by
11/01/2017

“They were great. I liked everything—they were all very knowledgeable, they knew what they were doing, and they were very pleasant. They were great. They would get an A.”

Review by
11/01/2017

“Overall, it was an experience. Overall, the tree removal was good. The stump grinding was not satisfactory. I would grade the overall experience with a B. Punctuality—that's where one of the problems was; they showed up when they weren't supposed to twice. Cleanliness—they left some stones out in the street that they moved out of my garden.”

Review by
11/01/2017

“The experience was positive, for the most part. They were prompt and clean. What bothered me was that I asked for an arborist to be sent out, and the guy that came I found out wasn't an arborist, because I was asking for them to evaluate my trees, which ones would be thick, and would need to be thinned out. I wasn't really happy that they said they were sending one, and I found out that the guy that gave me the information was not a certified arborist. I would grade the overall experience with a B.”

Review by
11/01/2017

“They did a pretty good job. They did fine with the tree removal. They didn't with the stump removal. I would grade the overall experience with a C+.”

Review by
11/01/2017

“I didn't have a positive experience. Since them, I hired somebody else, and they came down and cut down. I had close to $3,000 worth of work done, you guys didn't get a shot at it because the salesman that came over the first when I hired you guys to take down branches and stuff for me. He marked the trees, and he told me that he would be out with the crew the next day; he didn't show up. They didn't cut down all of the branches. So, I called the salesman back and told him there were some big branches that they forgot. He said next time the crew is in the area, I'll make sure they go by there and get them down for you. Never heard back from them. Also, they cut down the wrong branches. I let them know about it, and they said they would fix it—but they never did. I would grade the overall experience with a D. Quality of work—they didn't do what they said they were going to do. Customer service—they lied to me. Expertise—they didn't do the job right. I will never use them again, unless they come back and make me whole again. The pricing wasn't bad, but they never did what they said they were going to do.”

Review by
09/28/2016

“For the most part my experience was positive. They did a good job, so I didn't have a problem with that, at first they said they weren't dropping a tree in my yard, and then they dropped the tree in the yard because of the way it was falling. It left a divot, and they didn't come back and fill it in. So they did a good job removing the tree, and I’m happy with the guys. I thought they were a really good company, but they didn't close the loop on covering the divot they put in my yard. I don't think it's so much an issue with cleanliness as it is with execution. Overall, taking all things into account, I'd give them an A-.”

Review by
09/28/2016

“My experience with AKA Tree Removal was neutral. My gate was damaged in the process, and they were not able to correct it, so that was a problem. Their quality of work was excellent other than the damage to my fence and gate. I understand that's not the kind of work that they do, but they chose to remove it to get their equipment in, and then were unable to put it back in the way it was before. They made attempts to repair it, but clearly it's not their primary line of work, so it still isn't up to par. It isn't what it was before.”

Review by
09/28/2016

“They did a good job with a rifted tree that was hanging over my house. It was a pretty old tree, probably over 15 years old when we aged it. They brought in a team of six or so people and a lot of equipment. It actually some pretty remarkable skills to be able to take all of those branches away without causing any damage to the house, and then they hauled everything off. They earned an A.”

Review by
09/28/2016

“My experience was more positive than negative, so I'll give them an A, but they were not that punctual. The first time they were punctual, but the second one took them a long time. I have no problems with the customer service. They picked up everything, and they cleaned up fine. They seemed knowledgeable. They knew what they were doing when the guy came. Overall I'll give them an A.”

Review by
09/28/2016

“They did just fine—excellent job, no complaints whatsoever. I would refer AKA Tree Removal. It was a good experience because they very timely and right on the money.”

Review by
09/28/2016

“I like the way they did it, so I have no complaints. They get A+ across the board. They've done real good. I was pleased with it. I’ve recommended them to one or two friends.”

Review by
09/28/2016

“I used AKA Tree Removal a few months ago. It was a good experience. They did what we talked about. Their customer service is good, and they were clean. They seemed knowledgeable, though I don't know anything either.”

Review by
09/28/2016

“The tree removal I had back in summer was really good, so I would recommend them. I have no complaints except I have one dead limb that fell into another tree. It’s up in that tree and it’s still there way back in that area. I would like them to get that other limb out of that tree. That's my only complaint.”

Review by
09/28/2016

“They were good professional guys, they were on time, and they cleaned up. They did the work for the price they quoted. They're an A+ company.”

Review by
09/28/2016

“It was a good experience except they left our driveway just awful, but then the guys came back in and pressure washed it. Overall, I'd give it an A-.”

Review by
09/28/2016

“I think they did a good job. They didn't do everything that I asked, but they did very well as far as taking the tree down and cleaning up. They're an A.”

Review by
09/28/2016

“Everything was great. They did exactly what they said they would do for exactly what they said it would cost. I’d rate them A+.”

Review by
09/28/2016

“They did a good job, so I had no problems at all. They did what I wanted, and they did what they said.”

Review by
09/28/2016

“It was a fine experience, and I don’t have a single complaint.”

Review by
09/28/2016

“They cut down a tree and pruned some others. I'd rate them A+.”

Review by
09/28/2016

“They did what I needed to be done, and it was done fine.”

Review by
09/28/2016

“I had a good experience with AKA Tree Removal.”

Review by
09/28/2016

“I had a good experience with AKA Tree Removal.”

Review by
09/28/2016

“They did great work, so I'd rate them an A+.”

Review by
09/28/2016

“They did fine work. They were an A company.”

Review by
09/28/2016

“Everything was great. They did A+ work.”

Review by
09/28/2016

“They were just fine, so they get an A+.”

Review by
09/28/2016

“There was nothing to complain about.”

Review by
09/28/2016

“Good company! Will rehire again.”

Review by
09/28/2016

“I'd say the work was A+ quality.”

Review by
09/28/2016

“They were great—A+ grade.”

Review by
09/28/2016

“I'd grade them an A+.”

Review by
09/28/2016

“They're an A company.”

Review by
09/28/2016

“They did a good job. I'd rate them an A, and I’d suggest others use them.”

Review by
09/28/2016

“They did A+ work, so I’ve been recommending AKA Tree Removal to everyone.”

Review by
09/28/2016

“AKA Tree Removal did a great job, and I have no complaints whatsoever.”

Review by
09/28/2016

“They did a good job. I have no complaints, so they’d get an A from me.”

Review by
09/28/2016

“We’d grade them A+ for sure. We recommend them to friends regularly.”

Review by
09/28/2016

“I used AKA Tree Removal back in summer. I'd rate them a B+ because I tried to contact them a few times, and they didn't respond until maybe the third time.”

Review by
09/28/2016

“They’re either a B or a B+. In our contract we had an agreement to do a stump removal, but one stump was never removed.”

Review by
09/28/2016

“The guy I worked with directly was really good, but the workers cut corners and had to come back, so I would give them a B or B-. The one guy was great, but I don't remember him. I'd like to get his name because he was fantastic.”

Review by
09/28/2016

“The tree removal was fine, everything's fine. I think AKA Tree Removal removed all my stumps, they removed my tree, but I think they removed my stumps too and I'm not satisfied with it. There's those small bushes, when they removed the stumps these small bushes came out. The tree removal was OK, but with the stump removal I was not satisfied. The tree removal is fine. I would give it a C overall. Their customer service is fine. Their punctuality and cleanliness is fine.”

Review by
09/28/2016

“In my case, the experience was negative. They came to work with about 6 or 8 men at about the time we were getting up, that's unacceptable in our area because this time of year people are in bed still resting at 8 and 8:3. The time to start the work was not discussed. Second, the young man that came out and signed me up was well polished, did a good job, he convinced me that they could do the work. As long as he was here the crew performed in a professional manner, the minute he left it was like taking the lid off of a jar. The guy up in the tree cutting the limbs and lowering the logs ran the show, and he took the easy way out. It didn't make a damn to him where the limbs fell, where the logs hit the ground. I pointed that out to him, but the response was in other words, when the guy that I made the deal with was not here, than this man in the tree took over, and he did what he damn well pleased. They dropped huge logs in my yard. I had to fill up the holes and have been trying to get it levelled out and working properly. They never fixed any damage for me, not one thing. The stump grinder was a perfect gentleman, and I asked him if he would mind taking a look at two other small, small stumps that were behind our patio area. This was partly my fault, because the company uses a stump grinder for the small trees of 6 or 8 inches, and the same for trees of 3 or 4 inches. These two small stumps were about 8 inches, you can imagine what happened when you take a 36 inch wheel and grind them. It's not good. So I went over all this, but he knew I was not pleased. This was a project for three jobs. Then he did not call back, he talked with me before they left, and I don't think that's very professional. I understood more than normal homeowners. They apparently knew they messed up, because I haven't heard of them since, and that was part 1 of a 3 part job. They never completed the rest of the work for me. They just don't have the professionalism they would have if somebody was standing over them, that's me. On a scale, I'd say my experience is probably a C-. They were here before they should've been, although the time to start was not discussed. Overall, everything was a C-. I wouldn't refer them, because they knew I was concerned and made zero effort to rectify it. I'm not likely at all to recommend them to a friend.”

Review by
11/02/2015

“AKA Tree Removal did a good job. They just did everything as they said they would and they were very knowledgeable. They removed four trees. I'd give them an A.”

Review by
04/13/2015

“It was good. Everything was good. They were here, they took care of it and they cleaned it up. They were good. They removed 3 trees. I’d give them an A.”

Review by
04/13/2015

“AKA Tree Removal has done work for us in the past. I can't remember what made it positive. I'd probably give them an A.”

Review by
04/13/2015

“AKA removed one tree. They did what they said they would, so they should get an A+.”

Review by
04/13/2015

“I had a positive experience. An A is fine; they were good guys.”

Review by
04/13/2015

“They did their job, they did what they said they were going to do, they charged me what they said they would, and they left me what I was going to do on my half, so everything was fine. They cut down three very large pine trees, and I had them put some wood away, and left me with some branches so I could cut some of the cost out. It was a satisfactory arrangement. That arrangement saved me about $900 in total. I had a truck and I had a trailer, and I just had to pay for the dumping fee, which, after a while, I think the lady took pity on me. I think the last time, my son was delivering the paying up, and she thought he was cute or something. I don't know. It was worthwhile. It was a lot of work on their part and my part, both, but these were trees you couldn't hug. They were at least 90 years old, so I can't complain. I chose them because of a recommendation. I looked at several other ones and a company we had done in the past, and no one could do it for the price I wanted. AKA did without having to get too technical and use a crane or anything, because they were not easy trees to fall. I'd give them an A. A's all right.”

Review by
04/13/2015

“I've used AKA three times since April, and I wouldn't keep going back if it hadn't been a good experience. They show up when they say they're going to show up, they get the job done quickly, and most importantly, they clean up after themselves thoroughly. They’ve removed trees. The initial time, it was a very large tree and also some secondary trees that they removed for protective reasons. They also came out for the ice storm, took down several broken branches, and cleaned up a lot of debris. Then, I had additional trees done after that. I had used them in the past when I was the president of a homeowners' association. I had their number on file and remembered that they had done some good work for us there, and they seemed to be everywhere. They had a local representative who came out and gave me the estimate.”

Review by
04/13/2015

“They took down a very large water oak tree and a number of smaller trees, and then they trimmed. They had a full crew out there that went over all the work we documented. In total, it involved about 30 or 40 pieces of work, and they did an excellent job. They were just exemplary. They weren’t the typical contractor that comes up with problems and excuses—they just got down to business and did it. I went through a bidding process with them, and I chose them after meeting with the principal because I felt that he would do the job for me. I'd give them an excellent grade—an A.”

Review by
04/13/2015

“AKA took down about five trees and pruned up some trees, and they were awesome on everything. I can't say anything bad about them. Every last member of the crew was very respectable and had manners. Those guys are excellent, and they came on time. They worked with me, and they even did a little above and beyond pruning the trees—things that weren’t even in the little contract—with no issues and no hassle. I chose them because I was cleaning up my driveway, and the manager stopped me and asked if I wanted to have any tree service done. I'd give them triple A’s. They're A++.”

Review by
04/13/2015

“AKA Tree Removal did work for me. They did some work for us right after the ice storm in February. They came out, gave us a price, and came back the next day. They took care of everything in about two hours. We had several trees down and partial trees, so they did a very good job. They did tree removal work. I chose them because they had done some work for a neighbor. That was the reason they came to the neighborhood that day. They were there, and they offered to take care of it, and I knew from my neighbor that they had had a good experience. The customer service was fine. They did everything they said they would do, and the bill was exactly the same as the estimate.”

Review by
04/13/2015

“AKA took down at least eight trees. Two were right by the house, and they were probably forty to sixty feet high. I was really concerned about them, but there seemed to be no problem with them whatsoever. Everything just went really well. They were exceptionally nice and kept us informed about each of the trees they took down. They also seemed to know exactly what they were doing and to go out of their way to make sure other plants around the area were taken care of, and they cleaned up everything. There's nothing bad to say—I'd give them an A+. The word's getting out about how well they did; a lady at our church and another friend contacted me to get their name.”

Review by
04/13/2015

“They came out as soon as we called to give an estimate. It was reasonable, and they did a good job. They were fast, got the work done, and cleaned up real well. It was very good. They took down a pine tree by the driveway, and then they also took down several branches that were overhanging the roof on the front of the house. I chose them because I had called several, and they were the first to respond, come out, and give us a quote. And they were very, very nice. I'd give them an A.”

Review by
04/13/2015

“They were running through the neighborhood, they knocked, they walked around the house, they gave me a quote, they came out when they said they would and did everything that they said they would do on time, and they cleaned up when they left, so I'm happy with them. They cleaned out some trees that weren't growing well in the front of the house, and then they cleared some of the trees that were hanging over the roof. I'd recommend them. I'd give them an A.”

Review by
04/13/2015

“AKA took the tops off of two trees. They did what I asked for in quick time. They were in the neighborhood when I contacted them. There were no problems with the customer service—it was good. They were very sincere about doing a good job cleaning up. They wanted to clean up the front because they said that's where people would notice, but I had them leave some stuff in the backyard for me to make firewood out of. The little they did for me was excellent.”

Review by
04/13/2015

“They did a good job. They did everything they said they were going to do. I only had the one tree removed, so that was it. It was pretty straightforward and simple. The customer service was good. They called me and let me know in advance when they would be there, and they got back to me in a timely fashion. They called before they were setting things up. I chose them because they had someone out walking the neighborhood not long after the storm had done some damage. That's the reason: door-to-door knocking at the right time. I'd give them an A.”

Review by
04/13/2015

“They were pretty much in and out, which was nice. I didn't have to wait a whole lot from the time we began to the time they actually did the work. When they got here, they brought a large crew of people, and they were real quick. They removed one oak tree that was touching my house and one big pine tree. The customer service was great. It was quick from the time they booked it to the time they did the work, so they made it easy for me. It was a referral that made me choose them. I'd grade them with an A.”

Review by
04/13/2015

“They removed eight extremely large pine trees that were in close proximity to ornamental trees and power lines, and they did it without causing significant damage to anything. I had a great experience. Their ability to adapt to the project on-site stood out, and so did the skill and professionalism of the crew. Also, the equipment, resources, and tools were adequate. I'd give them an A.”

Review by
04/13/2015

“For one thing, they cleaned up. Actually, the house looked better when they left than when they started, so they cleaned up after themselves, which was very helpful. They arrived on time, got done on time, and pretty much met my expectations. They removed two large trees and then some smaller saplings. I chose them over a company because of my relationship with them. I'd give them an A.”

Review by
04/13/2015

“They just took some trees down for me in the last month or so. They were very accurate with their quote. They were very responsive with the time. They set the date, came in, and took everything out. It was an as-planned experience with no issues. We did some tree trimming around the house to free up some roof space and keep the animals off, and they took out three trees. They're responsive for the community. I would give them an A.”

Review by
04/13/2015

“The guys that did the work did a real good job. They showed up, and they got the work done really quick. It was nice. They cleaned up, and they were done. They showed up, they did the work I requested, they did it quickly, they did it professionally, and they cleaned up after themselves. They dropped two trees and trimmed a couple of trees and took a dead one down. We heard of them because we were looking for bids. The guys that did the work were an A for us. The manager who did the sale, I wouldn't work with him again.”

Review by
04/13/2015

“They were great. I needed some trees cut down, and they cut them down. There's not much to say, really; they did a good job. The customer service was good. They were good guys. There wasn't anything I particularly liked. They were in and out of there real quick. They were there when they said they would be there, and they knocked it out. They were reliable. I chose them because of a referral, and I'd refer them myself. I'd give them an A.”

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