AKA Tree Removal
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AKA Tree Removal has received 4.8 out of 5 stars based on 240 customer surveys.
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5th year as a Best Pick Call
"Our love for trees has brought us from corporate America to the tree care industry. Our previous experience in quality control and project management has allowed us to deliver an unparalleled level of quality service and raise the industry standard for tree care projects, from start to finish."

Jeremiah & Nathaniel Wilson | Co-owners
Company Information
Services Offered
AKA Tree Removal offers tree services for residential and commercial customers, including tree removal, pruning, trimming, fertilization, and stump grinding. The company also offers insect and disease control, emergency storm services, and crane services.
Company History
AKA Tree Removal is a regional company that was founded in 2011.
Distinctions
Co-owners Jeremiah and Nathaniel are ISA Certified Arborists. Nathaniel is also ISA Tree Risk Assessment Qualified (TRAQ). The company employs several other ISA Certified Arborists, is a member of the Tree Care Industry Association (TCIA), is a certified drug-free workplace, and is certified with GA DOT.
Employee Information
The company states that all employees wear proper protective equipment at every jobsite, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
Buford, GA 30518
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

AKA Tree Removal has received 4.8 out of 5 stars based on 240 customer surveys.
5
204
4
25
3
5
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/01/2019

“I would like to recognize Nathan Pierce for his exceptional service. He got back to us in a timely manner when needed.”

Review by
07/01/2019

“I would like to recognize Justin for his exceptional service.”

Review by
07/01/2019

“I would like to recognize the supervisor and the crew leader for their exceptional service. They were excellent.”

Review by
07/01/2019

“I would like to recognize Brian the owner for his exceptional service.”

Review by
07/01/2019

“I would like to recognize Rusty Lee for his exceptional service.”

Review by
07/01/2019

“I would like to recognize Bryan for his exceptional service.”

Review by
07/01/2019

“They do a great job and they are an outstanding company.”

Review by
07/01/2019

“They were professional and quick to respond. They are an excellent tree service.”

Review by
07/01/2019

“They were timely and they did a great job.”

Review by
07/01/2019

“They exceeded my expectations in all areas.”

Review by
07/01/2019

“They met/exceeded all of my expectations.”

Review by
07/01/2019

“AKA Tree Removal provided great service. Their timing was great as well.”

Review by
07/01/2019

“Everyone was very pleasant.”

Review by
07/01/2019

“I would like to recognize the man who did my work and gave me my bid for his exception service.”

Review by
07/01/2019

“I was most satisfied with the cleanup.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“The guy who did the work, Brian Campbell, should be recognized.”

Review by
07/01/2019

“I am very well satisfied.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“The employees at AKA Tree Removal were very ambitious and really seemed to enjoy their work. They were fast, clean, and on time. The crew at AKA Tree Removal was wonderful.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“They did a great job, did exactly what we asked them to do.”

Review by
07/01/2019

“They were very efficient, quick and reasonable.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“Lee was good.”

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

No review comments provided

Review by
07/01/2019

“I was most satisfied with the cleanliness. They left the site very clean.”

Review by
08/15/2018

“You never know when you hire someone to do something what you'll get. I was not surprised that AKA did an exceptional job.”

Review by
08/15/2018

“They met or exceeded my expectations with the clean up. It was very nice.”

Review by
08/15/2018

“They met or exceeded my expectation with their speed. They were very fast.”

Review by
08/15/2018

“I was most satisfied with them getting the job done.”

Review by
08/15/2018

“They came and gave us a quote, then they sent a crew with a supervisor and they tried to jack up the price. They are supposed to be licensed and insured just in case someone gets hurt. They tried to get us to sign off on them putting a rope over a tree limb. They looked at it and quoted it. They turned and tried to change the terms of the contract after we had already signed it. I would put them in any directory. I would never recommend them to anyone.”

Review by
08/13/2018

“I thought they were great. They did a good job communicating, they came out on time, and they did what they said they would do. They were very professional, neat, and left the place spotless. It was a very good experience.”

Review by
08/13/2018

“The value and customer service met my expectations.”

Review by
08/13/2018

“I would like to recognize, Daniel, he was awesome. He came out and gave me the quote and explained everything to us. He was excellent.”

Review by
08/13/2018

“The whole crew was good.”

Review by
08/13/2018

“They met my expectations with the quickness of the job.”

Review by
08/13/2018

“They were on time.”

Review by
08/13/2018

“They met or exceeded my expectations in that the communication was good.”

Review by
08/13/2018

“I think they all did a good job. The things that I didn't give high marks on were things that they could have done a better job at, but they did good and were professional. The roof tarping was the biggest thing that I had my reservations about and that they didn't remove the tree limb from inside my house. I had to remove it myself.”

Review by
08/13/2018

“They way over charged me. They knew I was stuck between a rock and a hard spot and they gouged me anyways.”

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

No review comments provided

Review by
08/09/2018

“I really appreciate Tom Monti and his professional response and communication.”

Review by
08/06/2018

“Price, safety and professionalism! Will gladly recommend them to anyone!!”

Review by
08/06/2018

“I would like to recognize the entire crew that took the tree down in the rain and the mud, the office staff for their communications with me regarding scheduling. AKA Tree Removal has a terrific team!”

Review by
08/03/2018

“Going back to efficient and effective in getting the job done right.”

Review by
11/01/2017

No review comments provided

Review by
11/01/2017

“They were just easy to deal with, easy to work with, did a good job, no issues. They did several tree removals. I would grade the overall experience with an A+.”

Review by
11/01/2017

“I can't remember any specifics, but I don't remember anything negative either. Overall, they did excellent work, no complaints, and I would recommend them.”

Review by
11/01/2017

“I liked that they were able to do it very quickly, and they did exactly what we asked them to do. I would give them an A.”

Review by
11/01/2017

“They were fine. I liked that they just got the job done. I had both a tree trimming and tree removal jobs done. I would give them an A-.”

Review by
11/01/2017

“They were fine. They did excellent work, no complaints, and I would recommend them.”

Review by
11/01/2017

“I liked that they showed up right when they said they were going to. The whole crew came out and did a great job. They cleaned up much better than I expected them to. I didn't even expect them to do all of the clean-up work that they did, but they just dragged the tree out. They took care of all the leaves that came off of it, all the branches, everything. And the wood chips from the driveway when they were chipping the trees, they swept all those up, and you never knew they were there. I would grade them with an A+.”

Review by
11/01/2017

“I liked the neatness of the tree removal, and they followed the instructions prior to conversation of getting everything squared away. They did exactly what they said they were going to do, and all the debris was put exactly where they said. There really wasn't nothing for me to do but enjoy the trees being gone. I would grade the overall experience with an A+. I am going to use them again real soon.”

Review by
11/01/2017

“They took out my trees. I liked that they were very quick, very professional, and they came and did exactly what I paid them to do, fair price. I would grade the overall experience with an A. I don't remember being dissatisfied with anything. I would hire them again.”

Review by
11/01/2017

“They stepped out and above on their work when they came out. They removed them. They actually chipped it and moved it to where I wanted to have it placed, and they did it for a real good price. I would grade the overall experience with an A+.”

Review by
11/01/2017

“They were terrific. They gave me a fair price, they were on time, they did a good job, and cleaned everything up. I was very pleased with them. They cut back two big trees in the front yard for me. I would grade the overall experience with an A.”

Review by
11/01/2017

“I liked that they were speedy. They got the job done. It was clean. It was done right, and it was a reasonable price. I would rate the experience with an A+. I have already recommended them, and I am going to be calling them back too.”

Review by
11/01/2017

“I liked that they met all their obligations. They were timely. They did a very good job. I didn't have any concerns about them. I would rate AKA Tree Removal an A. Cleanliness—everything was left in good order.”

Review by
11/01/2017

“They did excellent work, no complaints, and I have already recommended them. My son has already used them. They did a great job here. They did a great job next door to us. They're good folks.”

Review by
11/01/2017

“It all went well. I liked that they were there when they said they would be there and their price was competitive. They did trimming and a lot of removals for me. I would grade it with an A.”

Review by
11/01/2017

“AKA Tree Removal were awesome. I liked that they were quick to respond and showed up on time. They took down a tree in our front yard. I would grade the overall experience with an A+.”

Review by
11/01/2017

“They were great. I liked everything—they were all very knowledgeable, they knew what they were doing, and they were very pleasant. They were great. They would get an A.”

Review by
11/01/2017

“Overall, it was an experience. Overall, the tree removal was good. The stump grinding was not satisfactory. I would grade the overall experience with a B. Punctuality—that's where one of the problems was; they showed up when they weren't supposed to twice. Cleanliness—they left some stones out in the street that they moved out of my garden.”

Review by
11/01/2017

“The experience was positive, for the most part. They were prompt and clean. What bothered me was that I asked for an arborist to be sent out, and the guy that came I found out wasn't an arborist, because I was asking for them to evaluate my trees, which ones would be thick, and would need to be thinned out. I wasn't really happy that they said they were sending one, and I found out that the guy that gave me the information was not a certified arborist. I would grade the overall experience with a B.”

Review by
11/01/2017

“They did a pretty good job. They did fine with the tree removal. They didn't with the stump removal. I would grade the overall experience with a C+.”

Review by
11/01/2017

“I didn't have a positive experience. Since them, I hired somebody else, and they came down and cut down. I had close to $3,000 worth of work done, you guys didn't get a shot at it because the salesman that came over the first when I hired you guys to take down branches and stuff for me. He marked the trees, and he told me that he would be out with the crew the next day; he didn't show up. They didn't cut down all of the branches. So, I called the salesman back and told him there were some big branches that they forgot. He said next time the crew is in the area, I'll make sure they go by there and get them down for you. Never heard back from them. Also, they cut down the wrong branches. I let them know about it, and they said they would fix it—but they never did. I would grade the overall experience with a D. Quality of work—they didn't do what they said they were going to do. Customer service—they lied to me. Expertise—they didn't do the job right. I will never use them again, unless they come back and make me whole again. The pricing wasn't bad, but they never did what they said they were going to do.”

Review by
09/28/2016

“For the most part my experience was positive. They did a good job, so I didn't have a problem with that, at first they said they weren't dropping a tree in my yard, and then they dropped the tree in the yard because of the way it was falling. It left a divot, and they didn't come back and fill it in. So they did a good job removing the tree, and I’m happy with the guys. I thought they were a really good company, but they didn't close the loop on covering the divot they put in my yard. I don't think it's so much an issue with cleanliness as it is with execution. Overall, taking all things into account, I'd give them an A-.”

Review by
09/28/2016

“My experience with AKA Tree Removal was neutral. My gate was damaged in the process, and they were not able to correct it, so that was a problem. Their quality of work was excellent other than the damage to my fence and gate. I understand that's not the kind of work that they do, but they chose to remove it to get their equipment in, and then were unable to put it back in the way it was before. They made attempts to repair it, but clearly it's not their primary line of work, so it still isn't up to par. It isn't what it was before.”

Review by
09/28/2016

“They did a good job with a rifted tree that was hanging over my house. It was a pretty old tree, probably over 15 years old when we aged it. They brought in a team of six or so people and a lot of equipment. It actually some pretty remarkable skills to be able to take all of those branches away without causing any damage to the house, and then they hauled everything off. They earned an A.”

Review by
09/28/2016

“My experience was more positive than negative, so I'll give them an A, but they were not that punctual. The first time they were punctual, but the second one took them a long time. I have no problems with the customer service. They picked up everything, and they cleaned up fine. They seemed knowledgeable. They knew what they were doing when the guy came. Overall I'll give them an A.”

Review by
09/28/2016

“They did just fine—excellent job, no complaints whatsoever. I would refer AKA Tree Removal. It was a good experience because they very timely and right on the money.”

Review by
09/28/2016

“I like the way they did it, so I have no complaints. They get A+ across the board. They've done real good. I was pleased with it. I’ve recommended them to one or two friends.”

Review by
09/28/2016

“I used AKA Tree Removal a few months ago. It was a good experience. They did what we talked about. Their customer service is good, and they were clean. They seemed knowledgeable, though I don't know anything either.”

Review by
09/28/2016

“The tree removal I had back in summer was really good, so I would recommend them. I have no complaints except I have one dead limb that fell into another tree. It’s up in that tree and it’s still there way back in that area. I would like them to get that other limb out of that tree. That's my only complaint.”

Review by
09/28/2016

“They were good professional guys, they were on time, and they cleaned up. They did the work for the price they quoted. They're an A+ company.”

Review by
09/28/2016

“It was a good experience except they left our driveway just awful, but then the guys came back in and pressure washed it. Overall, I'd give it an A-.”

Review by
09/28/2016

“I think they did a good job. They didn't do everything that I asked, but they did very well as far as taking the tree down and cleaning up. They're an A.”

Review by
09/28/2016

“Everything was great. They did exactly what they said they would do for exactly what they said it would cost. I’d rate them A+.”

Review by
09/28/2016

“They did a good job, so I had no problems at all. They did what I wanted, and they did what they said.”

Review by
09/28/2016

“It was a fine experience, and I don’t have a single complaint.”

Review by
09/28/2016

“They cut down a tree and pruned some others. I'd rate them A+.”

Review by
09/28/2016

“They did what I needed to be done, and it was done fine.”

Review by
09/28/2016

“I had a good experience with AKA Tree Removal.”

Review by
09/28/2016

“I had a good experience with AKA Tree Removal.”

Review by
09/28/2016

“They did great work, so I'd rate them an A+.”

Review by
09/28/2016

“They did fine work. They were an A company.”

Review by
09/28/2016

“Everything was great. They did A+ work.”

Review by
09/28/2016

“They were just fine, so they get an A+.”

Review by
09/28/2016

“There was nothing to complain about.”

Review by
09/28/2016

“Good company! Will rehire again.”

Review by
09/28/2016

“I'd say the work was A+ quality.”

Review by
09/28/2016

“They were great—A+ grade.”

Review by
09/28/2016

“I'd grade them an A+.”

Review by
09/28/2016

“They're an A company.”

Review by
09/28/2016

“They did a good job. I'd rate them an A, and I’d suggest others use them.”

Review by
09/28/2016

“They did A+ work, so I’ve been recommending AKA Tree Removal to everyone.”

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