Design Carpet Company Inc. Flooring America
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 276 Surveys
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Design Carpet Company Inc. Flooring America has received 5 out of 5 stars (A-rating) based on 276 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"If you're looking to update one room or your entire home, Design Carpet Company takes the time to get to know you and your needs, offer solutions, and make the entire process fun. With distinctive interior design services and quality products, we've served the Houston community for 39 years—it's our passion."

Carol Carpenter | Manager
Company Information
Services Offered
Design Carpet Company Inc. Flooring America offers an extensive natural stone and tile selection to residential and commercial customers. A design technician is on staff to assist with customers' decorating needs. In addition to tile work, the company also offers installation of carpet, hardwood, and resilient flooring as well as custom countertops.
Warranty
The company honors manufacturers' material warranties; offers its own installation warranty; and is part of direct repair programs for most major insurance carriers, specializing in fire and water restoration.
Company History
Design Carpet Company is a family business founded in 1979 by David Muti, who continues to be its hands-on owner.
Areas Served
Cypress, Katy, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were great. They showed up and did what they said they were going to do. Also, they really worked through the process and helped us really feel comfortable about what we ended up doing. They did tile but it's a part of a bigger renovation project and they helped find some subcontractors when I couldn't find them. We're good with everything. I'd give them an A+. It took us a long time to find them and we're actually using them for our flood renovation too. I already have recommended them.”

“They did some tile work. They did a great job. We were very happy.”

“They're just really good dependable people. They did carpet and tile. I'd give them an A+. I would definitely recommend them.”

“They were very patient and worked with the insurance company with me. I was making my first insurance claim and they helped me through the process all the way. They did both flooring and tile. It was definitely an A+. I already did recommend them.”

“Good customer service. It was just good all the way around. They did tile. I've used them several times. I'd give them an A+. I recommend them all the time.”

“They did a fine job. They were very responsive, they showed up when they said they were going to, finished when they were going to, and kept me appraised of the progress. So, I was happy with them. They did tile. I'd give them an A. They did a real nice job.”

“I had no complaints at all. It was a stone tile floor.”

“I guess, Carol is her name, she was very helpful with the project and consulting with us. They were installing tile floor for me. I'd grade them as an A.”

“I've had a positive experience multiple times. They put in some wood flooring for me and also some tile. It's easy to talk to them, tell them what you want. If you want something done a certain way, you know they're open to any ideas. If there was a mistake made, then they'll fix the mistake that was made. I'd give them an A.”

“They're real good. They did my hardwood floors and they did my bathrooms and it's very pretty. I'd give them an A.”

“They were prompt, they were clean and polite, and they did exactly what they said they were going to do. They installed tile. I'd give them an A.”

“Design Carpet Company could not have been any better. They went beyond expectations. They installed tile that looks like wood planks, but it's more durable—it's gorgeous. We had a leak, and our wooden floors were flooded. They took everything out, found the hole, patched it up, fixed it the old-fashioned way, and then put down the tile. I'm extremely likely to recommend them. They get an A+ across the board.”

“I had a wonderful experience. They retiled and redesigned my staircase. They chose some paint colors for me, and I bought some carnelian tiles from them that I absolutely love. Carol was magnificent—marvelous. I'd give the experience an A+.”

“They did a fantastic job. They replaced the molding and transition between the wood floor and the tile in front of the door. They were really good and very courteous. I'd give them an A+.”

“They did ceramic tile and wood floor. Everything's perfect. We've used them two or three times now. I'd give them an A +, they're good.”

“They did a great job; we had no complaints at all. Steve was really a nice guy. When I went into the store, they were very helpful with helping me stay within my budget, but still getting what I wanted. Overall, I'd give them an A. They were excellent.”

“My husband worked mostly with them. We weren't even living there. He was very accommodating with meeting with us when we were in town. He brought samples with him that we worked with and he was accommodating given our unusual circumstances. They're an A+ company. My husband was the one that saw everything when it was done. I had a couple of clean people come through when I saw it, though. I would recommend them. We've had them come back and do some work for us.”

“They did tile and hardwood flooring. They had good communication, were responsive, and had professional laborers. They know their trade well. They get an A grade from me.”

“They've done hardwood floors, tile floors, and carpeting. They actually did granite counter tops for me too. Everything was really good. They cleaned up after, and they weren't messy during the work. I'd give them an A overall. I've already recommended them.”

“I would recommend them.”

“We had some tile work loose from the floor. They were really professional and did a good job. I'd give the overall experience an A.”

“They did flooring installation, luxury vinyl tile. When they were on the job, they were quiet and went about their work quickly and thoroughly. They didn't waste any time. They deserve an A.”

“They were great. I liked the quality of work that they did. If a friend or neighbor asked me about Design Carpet, I'd say they did excellent work. They're an A+ company.”

“They were clean and efficient. I believe they were referred through our insurance agency. I had them do flooring. We had a kitchen with wood and tile. Their customer service was excellent—very good. I'd give them an A.”

“I liked everything. They were very professional, and they did a very good job. They did some tile work. They removed the tile in my kitchen, entryway, and utility room and installed new tile. They would get an A from me.”

“They did a very good job. I liked the whole thing. A lady came out to our house and looked over everything, including the things we wanted and our color choices. They did a real good job on their install. Everything went just right. We put in some sort of vinyl, but wood plank-style tiles in the front hall, the kitchen, and the bathrooms, and then new carpet throughout the other rooms of the house. Their customer service was very good. I'd recommend them to anybody. We just liked their selections. She just was so positive to work with. They're A+. I'd use them again in a heartbeat. We think they did a fine job.”

“The tile work is fine. I used Design Carpet. They did the job quickly, and it looks the way I wanted it to. I had no issues, and I didn't have to call them back for anything. If anyone asked me, I'd say Design Carpet did a good job. I'd rate the company as an A.”

“They did it at my townhome. They did a thorough job. Their customer service was very good. They installed tile floors.”

“They did tile work in the kitchen. It took them about a day, I think. The customer service was very professional. I'd recommend them to a friend if I was asked. The company gets an A from me.”

“They did work for me. I'm pretty satisfied with the floor. They did a good job, so the work gets a good grade. I have no complaints. It was tile installation. It was in the family room, formal dining, and formal living room. I'm very happy with it.”

“They were very helpful, they arrived on schedule, they finished the work early, and the floor looked great. It was a porcelain tile that looked like wood. Their customer service was very good. They're an A-grade company.”

“They got everything done in a day. They told us exactly what they were going to do. We got their name in our local business book, Best Pick Reports. We haven't had any issues to call them back for. I'd definitely recommend them, and I'd tell anyone that they did a really good job. I'd say they deserve an A.”

“The work was a while ago, but it was within the last four years. Everything has been OK. They get an A grade from me.”

“They steam cleaned the grout. They did a great job, and they're very nice, very polite. I know they did the master shower. I've got slate tile in the bathroom. They were really, really good. I'm very pleased. I'd give them an A. They were really, really good.”

“I had a great experience with them. I have absolutely nothing negative to say, and it was all very well professionally done.”

“We were very happy with them. They've done a lot of work with us. They're punctual, they finish their work very professionally, and when they give an estimate, they don't say, 'Now it's going to cost you more,' so we like to deal with them. They did carpet and tile. They've done everything for us. I would recommend them anytime to anybody. I would say they're an A-rated company. They have done work for us at home, and they have done work for my business. I've recommended them to all my customers.”

“Design Carpet Company was great, and their customer service was wonderful. It was a hard job—2,000 square feet of tile. We initially went around to different tile companies, but they had the best customer service. They get an A+—they were excellent.”

“We were very pleased with Design Carpet Company. We liked everything about them, including the professionalism. They got the job done on time, and they had superior workmanship. They deserve an A+ rating.”

“They did tile work for me, and it was perfect. They did a very good job in a professional way. I'd give them an excellent grade.”

“Design Carpet Company did a great job. They did quality work and supplied good materials. They redid the tile in our bathrooms, kitchen, living room, and laundry room. They did carpet also, and they had to float our floor. They earned an A+.”

“Design Carpet was local, so they were able to come out in a short period of time. They did some patchwork for us; they laid down a couple new floor tiles. The quality of work was fine. I would give them an A+, and I would use them again.”

“They were here on time, they did a good job, and everything was done to my satisfaction. They've put in a shower, laid carpet and done tile—they've done it all. Design Carpet Company is A+.”

“I had no complaints about Design Carpet Company. They were pretty good. I would rate them as A+.”

“My experience with Design Carpet was fine. It was my first time using them, but I would use them again. I'd rate them A+.”

“Everything with Design Carpet was great. They did a tile floor, and I had no complaints. I'd give them an A grade.”

“Design Carpet Company installed tile in three rooms, and they were excellent. The sales manager was very helpful with answering our questions and helping us pick a tile. The installation went very well, and we're very, very pleased with the tile.”

“They were friendly and really knew what they were talking about. They were very efficient and did a very good job on the installation, so I'm very pleased with the whole thing. I had a very positive experience, and I would use them again. I'd give them an A+.”

“Design Carpet Company did a good job. They replaced tile for us, and they were very neat. They showed up on time, had the right equipment, and knew what they were doing. They went right to work and cleaned up well. I would absolutely recommend their service. They deserve an A.”

“They were great. They did a great job tiling at my house. The quality was excellent, and they did it very efficiently and in a great time frame—for just what they had quoted me or promised. The owner, I guess, was very helpful and very cooperative—just very nice—and the staff was great. I would use them again. I'd give them an A+.”

“I heard about Design Carpet from a neighbor. They did carpet and tile work for me. This was my only time using the company, and it's the type of company I would use again. I would grade them an A+.”

“They came when they were supposed to, finished when they were supposed to, and did a good job. They cleaned my carpet, and they put ceramic tile in a bathroom. The quality of work was great. I don't have any complaints at all. I would use them again, and I'd tell a friend or relative to use them. I'd give them an A+.”

“Design Carpet Company did tile work for us a couple of months ago. They did a good job—they were very neat and clean. This was the first time we used them, and we would use them in the future. They deserve an A+.”

“They replaced some carpet with tile. The quality of work was good. They showed up when they said they would. I felt they did a good job, and I liked everything about them—they were professional. I didn't feel bad leaving them in my house. They finished in a reasonable amount of time and cleaned up after themselves. I would use them again.”

“Design Carpet was excellent. The workers were all very nice and polite. They cleaned up everything and did a really good job. They put down new tile in three rooms and my entry, and everybody says it looks so good. I would give them an A+.”

“Design Carpet installed new floors, backsplash, stairs, carpet, and a tub surround. They did a fantastic job, and the crew was great. They deserve an A+.”

“They did a wonderful job. Design Carpet put tile around the fireplace, and I like the way they handled the job. They were on time, very cordial, and professional. It looks very nice.”

“The tile work Design Carpet did was just outstanding. They did a very good, clean job, and everything worked out really great. They followed through. I'd give them an A+.”

“They're a great company. They've done carpet replacement and travertine tile flooring for us. They're very professional, and they're really prompt in returning your calls. They are really efficient, and their product is really good. We deal with a lot of different customers, and our customers are really happy. I would grade them an A+.”

“I've been very happy with Design Carpet Company. They did a large ceramic tile and then put a pattern around it with smaller tiles that contrasted. They also did a granite backsplash. I've been very happy, so I'd give them an A+.”

“Design Carpet Company did a good job, and I would absolutely recommend them. The guy was very professional, he worked very hard, and he was nice to talk to. I'd give them an A.”

“They did excellent work, and it's holding up fine. They put tile and carpeting in part of the house. The interaction with the employees was excellent. There was nothing bad to say about them. We had used them before and been very satisfied with their work. I would grade them an A+.”

“They did a good job, and they cleaned up after themselves. They were very prompt and finished it on time just like they said they were going to. A+.”

“They were thorough, and they cleaned up well. They did a fairly major job pretty rapidly. They did what you would expect and a little bit more. We had a water leak, and it damaged all our wood floors, so they had to rip it up and replace it with tile. They did a good job. I chose them because they've been around for a while, and I recognized their name. I'd give them an A+.”

“They did an awesome job laying my hardwood floors. I had a pipe leak, and it warped my hardwood floor and part of the downstairs of my two-story town house. It could have been an extremely large job because theoretically they would have had to do the whole first floor in order to match the wood and the stain. I was freaking out because I didn't have time to move out of the house. I had the manufacturing code of the floor, and the gentleman I was working with was able to pull a matching sample, so what could have been a disaster ended up being a day job. I remember the gentleman who came out for the consultation being exceptionally professional and very helpful. The workers had good craftsmanship, and the house was clean when I got there. I'm single, and I had my father there because I had to work and needed someone at my house. My dad was there the whole time the workers were there, and he said that they did a great job. I would give them an A+.”

“I would definitely grade them an A+. I was very pleased with the work and the quality of the carpet. Everything was great, and it's been holding up fine. They put in carpet and ceramic tile. I had a tree fall on my house, so there was work being done on my whole house. They worked with a contractor on the timing to get the floor in, and it was really good. I didn't really interact with anyone other than the person who came out to show me the carpet and tile.”

“As far as I'm concerned, they were as good as you can get. They were thorough when they were doing their job, and they cleaned up everything afterward and didn't leave a mess. They put carpet down, and I think they also installed the tile floor. It was two different crews, but both of them did a good job. I had some damage done to my house, and the insurance company told us about them. If my neighbors needed carpet, I would say talk to Design Carpet Company. They know what they're doing. I would give them an A+.”

“Design Carpet was awesome. They put in tile and carpet for me, and my experience was very positive. They were very professional. They were on time and completed the job when they said they were going to. It was very nice. I would grade them an A+.”

“I had a positive experience. It was an easy job, and the crew was good. They quoted a price and put a tile floor in my office, and it looks great. I would grade them an A+.”

“They were very good, and I'm happy with everything they did. They did their job, they were very businesslike, and they cleaned up after themselves. There were no problems. I'd give them an A+.”

“They did a really good job and worked very quickly. I didn't have any problems at all. They did what I needed done, and everything worked out really well. They had a lot of little things to do because they had to work around the doorways, but they worked all night and got it done. They were recommended to me by a real estate broker who works with them all the time. I would give them an A+.”

“Design Carpet Company put in all of the floors in my house—tile and hardwood. My house had burned down, so it was a reconstruction project. I have beautiful floors now. It was the best part of the reconstruction project.”

“I had a good experience with Design Carpet. They're a good company, the workers did a good job, and the cleanup was good. I would recommend them. I'd grade them an A-.”

“Design Carpet Company put in all of the floors in my house—tile and hardwood. My house had burned down, so it was a reconstruction project. I have beautiful floors now. It was the best part of the reconstruction project.”

“I’ve been very happy with Design Carpet Company. They did a large ceramic tile and then put a pattern around it with smaller tiles that contrasted. They also did a granite backsplash. I’ve been very happy, so I’d give them an A+.”

“The product looks great. They put in tile, hardwood, and carpet, and everything has held up great—A+.”

“I thought Design Carpet Company did a great job. They helped me pick what carpet color would be best for a smaller home, and they also helped me to pair that with the tile they put in. I was really pleased with the experience.”

“They did some repairs for us after we had some water damage. They had to wash the grout in the tile, because it got stained. They restained it, and they did a fabulous job. We went out of town for the weekend, and they said that was fine.  So everything was perfect when we got back.”

“They did a tile floor in our patio. Fantastic. The workmanship was good. It was just a completely satisfying experience.”

“They installed backsplash tile. It went beautifully....I would definitely use this company again.”

“They carpeted the whole house, and they also tiled a bathroom. And then they redid our floor in our dining area.  They did it all. They were wonderful; I would recommend them to anyone. As far as the colors and textures I was looking for, they were able to match that. They were great.”

“I think they’re great. They did our backsplash....They provide design consultation if you need it. We had excellent service, and they were very good. We just enjoyed working with them.”

“They have done the tile, backsplash, and stone work for me....The quality of work is excellent. They are the nicest people, and they only want to please. I’ve used them for over 20 years. They hold up to their quality of service every time. You couldn’t find anybody that will do a better job.”

“Outstanding. I would recommend them to anybody. It’s a good service. I’ve actually used them on multiple occasions. They’ve done carpet, tile, floor tile, shower tile. I used them personally, and I’ve used them in my business. Without a doubt, extremely customer-service oriented—not only concerned about the quality of their work but about the homeowner’s time.”

“I was happy with their services.”

“I contacted them to do some work for me over the summer.  We had them come out and do some retiling in the shower for us.  The job was satisfactory.  It was a complete job.  The technicians were knowledgeable and easy to get along with.  I would use them again or recommend them.”

“Design Carpet did some work for me this year. The service was fine. The technician was very capable and very friendly, and he got the job done. I thought it was fine.”

“Design Carpet did tile work, floor tile in multiple rooms.  I had not used the company before.  Based on the service I received, I would use them again.  I had no concerns about the technicians, or the floor, or customer service. Overall I was satisfied.”

“I recall using Design Carpet, as a matter of fact. They did absolutely fantabulistic. They did really good. I'm actually thinking about calling them back for some more work, so I'm glad to be reminded of it. They were great.”

“They did my bathroom floor.  I think they're great.  I used them about three or four years ago, and we just used them again.  They do good-quality work.  We've had no communication problems with customer service or the crew.  If I call them, they normally call back or reply in a few hours.  I would recommend them to others.”

“They put tile in my kitchen. The work they did was excellent. They were prompt and on time. The workmanship was excellent. It looks good.”

“They were great.”

“They did a really good job; they helped us out a lot. It was tiling. We already have referred them. The technicians when they came out, I felt comfortable with them being in my home. They were very professional also.”

“Design Carpet did some flooring for me over the last year. I thought their service was very good. They did porcelain tile, and they also remodeled the bathroom. I felt they were very professional and knowledgeable about what they were doing. I felt comfortable with them being in my home. I already have referred them to others.”

“I purchased some travertine tile from them. I contracted it myself. They were able to walk me through what I needed and were able to provide me with all the materials that I needed. I would go back to them for other tile needs.”

“I thought it was all right. I had some work done for an insurance claim, but I was satisfied with their work. They did tile and laminate. I feel they did the job in a timely manner. I felt they were very personable and friendly as well.”

“I think Design Carpet did some tile work for us. They did an overall good job. Their technicians seemed pretty knowledgeable, and I was comfortable having them in the home. They cleaned up pretty well after themselves. I would recommend the company to someone else.”

“They put in tile floors and wood floors. It's working out great, really good. We made some changes right in the middle of the project, and they didn't have a problem with it. They were very neat, clean, and timely. They did great. I highly recommend them.”

“They did the work for me. It's fine.”

“When they do work for me, they do good work. I've been using them for a while.”

“They were outstanding. In fact, we recommended them to someone in the neighborhood. They were here when they said they'd be here, they cleaned before they left every evening, and they were very responsive with any questions or concerns we had. We replaced all of the tile flooring and carpeting in the house, and we also put granite countertops in.”