Impressive Tile, Inc.
13th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Impressive Tile, Inc. has received 4.8 out of 5 stars based on 74 customer surveys.
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13th year as a Best Pick Call
"In order to keep our company growing, we deliver the kind of work and service that satisfies our customers. Customers who have a good experience will recommend us to their friends and family. At Impressive Tile, we are a family business that cares, and we want to impress you with our work."

Jurek Niedzialek | Co-owner
Company Information
Services Offered
Impressive Tile, Inc., is a full-service remodeling company that remodels bathrooms, replaces shower pans, and tiles shower stalls, floors, and backsplashes.
Services Not Offered
Impressive Tile does not tile pools, reglaze tile, or regrout tile.
Minimum Job
The company requires a $1,500 minimum.
Warranty
Most work completed by Impressive Tile is warranted for up to five years.
Company History
Impressive Tile was founded in 2001, and it is a family business whose owners are originally from Poland. Chris Baran, who has more than 30 years of construction experience, co-owns the company with his brother-in-law, Jurek Niedzialek, who has 23 years of experience.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Impressive Tile, Inc. has received 4.8 out of 5 stars based on 74 customer surveys.
5
58
4
14
3
2
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/23/2018

“They're very attentive to detail. We did an extensive renovation of our master bath. They gave some ideas in addition to what we had; so, we had the design idea, and we discussed with them—he gave some ideas. I would say the workers that they had are always punctual. They took care of everything; they did the tile and pretty much everything. It was pretty much gutting out the whole bathroom and renovating it. I would give them an A.”

Review by
01/23/2018

“Basically, we had them do our Jack-and-Jill bathroom. They helped us design it, and it's fine—no problems at all. They remodeled it, also installed the tile, and did the bathtub as well. I would give them an A overall.”

Review by
01/23/2018

No review comments provided

Review by
01/18/2018

“They did good quality work, and they did it in the timeframe that they’d said. It was a good experience. It was just tile installation. Overall, I would give them an A.”

Review by
01/18/2018

“They organized everything. They did my bathroom, and they gave me suggestions for one of the tile vendors they work with, so I could get a discount with them on the countertop. Everything—they guided me through it; they had a great design, great ideas, and they did the work pretty quick, comparatively. It was a pretty big project, and everything was great; they did a whole bathroom. I'd grade them A+.”

Review by
12/20/2017

“It was, overall, good. They weren't the contractors for the replacement on the cabinets and the tile work. We were very satisfied with the tile work, but the counter tops were a lot more expensive than we expected. So, for that reason, it wasn't too-positive. They did a bathroom remodel. I'd give them a C overall.”

Review by
12/20/2017

“It took a long time, and some of their subcontractors weren't as good as they could have been—but they were very nice, and it ended up as a good job. It was a bathroom remodel—particularly the shower, putting in a shower pan and shower door, as well as retiling some of the shower to fix some leak problems; that was how it all started. There were some problems along the way that took much longer than it should have, but it wasn't directly their fault, although they hired the other people. I would give them a B.”

Review by
12/20/2017

“I thought they were very good; they did what they said they were going to do, and did a very nice job. I would give them an A, and I would recommend them.”

Review by
12/15/2016

“I liked the quality of the work. They redid the tiles in the bathrooms. I'd give them an A overall. I know by the job it creates a lot of dust.”

Review by
12/15/2016

“They seemed to know what they were doing. I had a shower installed, all of the tile work in shower. I'd give them an A overall.”

Review by
12/15/2016

“I liked the quality of the work. They did the tile work for our bathroom remodel. I’d rate them A+, and I’d recommend them .”

Review by
12/15/2016

“I liked their workmanship. They handled most of my bathroom renovation—they did tile and shower work. Their punctuality was good. I’d give them an A overall .”

Review by
12/15/2016

“Impressive Tile was really timely; they did exactly what they said they were going to do. They were very, very high quality. I really appreciated it. They did tile installation. It was a master suite remodel that went on for months. Every day, someone came in and checked on the progress. Out of all of the contractors that we used, they were the best for sure. I’d give them an A+ overall .”

Review by
12/15/2016

“They  were very clean. They did a backsplash in the kitchen. They deserve an A.”

Review by
12/15/2016

“Impressive Tile put in sinks and redid bathrooms. I’d give them an A rating .”

Review by
12/05/2016

“We had a bathroom remodeled, and we had the kitchen tile put in. I’d say they were an A +.”

Review by
11/19/2015

“They did both of my bathrooms, the kitchen tile floors, and the backsplashes. They subcontracted somebody else to build the vanities, but they did a good job. I would give them an A.”

Review by
11/19/2015

“They're wonderful and terrific. I would hire them again. They do very good work, they're very conscientious, and they're very careful. What you see is what you get, they're up front about everything, and I've seen lots of integrity there, so I liked everything about them. I would give them an A.”

Review by
11/19/2015

“I would highly recommend them. They're very professional, and they do great work that’s on time, clean, and organized. When I needed something redone just because I wanted a different color, they just came, did not charge, and redid the whole thing. The owner is very professional and such a perfectionist. He’s a really nice guy. They're definitely an A+. They're really good. I told everybody about them. The Impressive Tile guys are absolutely on time. They are true to their word, and I was impressed.”

Review by
11/19/2015

“They re-did our master bath. It took two weeks. I would give them an A.”

Review by
11/13/2015

“They were on time and they cleaned up their mess and their price is very competitive to the other three quotes that I got. They did the tiles, my bathroom tiles and they did the shower doors, the glass shower doors. It was real professionally done, they called me when they're about to come, they show up on time, and timing wise everything was correctly and perfectly done. I'll give them an A.”

Review by
11/13/2015

“They did a very nice job for us. They did a good job with our tile, and they were courteous and easy to work with. They replaced the tile in our laundry room. I’d rate them as an A.”

Review by
11/13/2015

“They cleaned up at the end of the day, they didn't make a huge mess, that was nice. They made a larger shower for us. They had a good price and they seemed like they did pretty good work. Customer service was great. A+ I thought they were fantastic.”

Review by
11/13/2015

“They were very prompt in the response. They replaced my entire tile shower. I actually picked them out of Best Pick Reports. The customer service was very good.”

Review by
11/13/2015

“They did good work, and they got it done on time, pretty much. They installed a tile shower base and did some plumbing work. They gave the best description of what they were going to be able to do during the estimate.”

Review by
11/11/2015

“B, because the guys who came in when they were doing they messed up the carpet and they never fixed it.”

Review by
11/11/2015

“They did some work in the bathroom. They did everything they said they were going to do. Basically just to redo the upstairs master bathroom, to do the floors, retile the shower, complete overhaul, new sink, granite, everything. I'd give them an A.”

Review by
11/11/2015

“They were great. They did what they said they were going to do, and they did it in the time that they said they were going to do it. They were professional, courteous, and clean. They replaced a shower pan and the first two layers of tile around the bottom of the shower.”

Review by
11/11/2015

“It was excellent. They had good customer service, and they’re on time, neat, and very responsible people. The job was shower tile. They sounded good over the phone. They gave me an estimate that was in my price range so they were good. The company definitely gets an A grade from me. They were good.”

Review by
11/11/2015

“They were very neat and efficient. They were just so pleasant to work with, and they did a great job. I would recommend them again. They tiled my kitchen and my foyer, and I'm going to call them back to do my bathroom.”

Review by
11/11/2015

“It was fairly quick and the quality of the work. They were done probably a week into it and we were pleased with the quality overall and a reasonable price. They took out a bathtub and replaced it with a new tile shower. No complaints.”

Review by
11/11/2015

“They were very good. Their estimate was right on, and I didn't have any issues with change orders midstream, so I appreciated that. They were very professional, they were able to contain their mess, they cleaned up after themselves every day, and they finished the job on time without any major issues. I really couldn't have asked for more than that. They were working on my master bathroom. They needed to level out the floor, so they ripped out and replaced the flooring with tile and leveled it. Then they replaced my shower. They basically ripped out and built a whole new shower.”

Review by
11/11/2015

“They were clean, they were here every day, and they did a good job.”

Review by
03/23/2015

“I thought that they did very good work and they did it very quickly. I would say the only thing I had a problem with is that, you know, in the beginning I had said something, they had to kind of demo the bathroom that I had and then redo a new bathroom and there was a mirror on the wall and it had been, kind of secured to the wall and I talked to the guy who came out initially and he said, Oh, it's no problem, we'll just put it back up. And then, later on, before they left, I said, Well, the last thing to do is just put the mirror back and I asked the guy would he just put the mirror up and he said, Well, do you have one of those holders? and I'm like, What? and I just got one and he just did that to the wall. He didn't like secure it and glue it to the wall the way the other mirror was. And then I got the bill and they charged me like $60 some dollars for that and I'm like, Oh my gosh, seriously? I said, I could've put a nail in the wall and hung the mirror like that, you know? So, I had a bit of an issue with that but other than that, you know, they didn't kind of give you an all inclusive price up front. And then they had the wrong tile. They got the wrong tile. Ordered the tile and they sent the wrong tile and they said, Do you want this tile? and I said, No, I don't want it and the guy had put one down and then they charged me for that box of tile. They charged me for that box of tile. So, I would say those were the two things that bothered me about them but, other than that, they did wonderful work and it was really great. I heard about them from the Home Reports book. I would give them an...A. Maybe an A- because they put, like, one coat of sealant down and then they left the sealant there and then they said you'd have to put a second coat yourself. So, maybe an A or an A-.”

Review by
03/19/2015

“I spent quite a bit of money with them with mixed results. I believe we actually did two separate projects. The first project I think went very well and I would give them a very good grading. The second part I’ve got mixed reviews. There are some rough parts to it. It was just a different craftsman that was doing the work and for that grade I would probably give them a C. They did a shower and tile installation. Then the second part was a continuation of floor tile in the same room. The second part was a smaller addition of tile. We partially did the bathroom and then we decided it just looked so good we were going to do the rest of it. I'd give them a B overall. It’s really hard for me to give an A to anyone. I would say the first part was an A-, it was close and I was completely satisfied with the project. I’m a construction professional and I’m very picky. The second one had some rough tile, some rough cuts. Some of the joints are kind of rough so that’s why I would give them maybe a C+ but overall we’re in the B/B+ range. I would recommend the company and I would use them again and probably ask for a certain craftsman that they use.”

Review by
03/19/2015

“The work was completed, and everything was fine. He was just professional and on time. He was thorough and detailed. They replaced our shower tile. They’re A+.”

Review by
11/10/2014

“Impressive Tile did the backsplash in our kitchen, and it looks awesome. They told us exactly what the job was going to entail in terms of time and work, and that’s the way it panned out. The cleanup was great. They get an A+.”

Review by
11/10/2014

“They did what they said they were going to do and retiled a bath and a shower for me. Their customer service was OK. I did not have to call them back for any issues after the work was done. I would give them a B+.”

Review by
11/10/2014

“They showed up on time, and they offered different ideas that I was not thinking of. They only provided an estimate—I didn't select them—but based on their professionalism, I would say that Impressive Tile is a nine out of ten. I would give them an A-.”

Review by
11/10/2014

“They did a total bathroom renovation. We are in an old historic house in Druid Hills, but it’s a small bathroom. We weren’t moving any walls, but I knew exactly what I wanted to do. I had the design in mind, but it wasn’t a ginormous project, but they had to work within the confines of the small space. So they gutted it to the studs and did some repair work, and then replastered. Well not really plastered, sheetrock and then tiled the whole space. I had purchased all of my fixtures, had those ready to go and the project went very well, very quickly. Chris is the owner, and he’s awesome. He really gets the work done and his people are always on time, very very accommodating, very friendly. They’re eastern European, so some people might have a communication issue—I didn’t. You know, just in terms of language. They’re really good people and they did everything I asked them to do. It was an A+.”

Review by
11/10/2014

“It was just over a year ago. I was very impressed with their service. They showed up when they said they were going to. When they came out to take a look at the work I needed to be done, he came when he said he was going to be here, discussed with me everything that needed to be discussed, got a timely estimate on what needed to be done and once they started the work, I was very happy with them. The work was good and the fact that when they said they were going to be here, they were going to be here. If there was a problem, they always called. They're coming from the Alpharetta/Cumming area so of course there was traffic sometimes. They always let me know, I have no complaints about them at all, I would recommend them to anyone who needed to have bathroom/tile work done. They did bathroom work for me specifically. I had a leak in my shower, they had to totally rip out the shower and put in a new shower pan and then retile the shower and around my bathtub too. They clean up well after themselves too. They left the job site clean everyday. I did have a call in because I had a minor problem, they came out and took care of it right away so again, that's a positive. I would grade them an A.”

Review by
11/10/2014

“I was delighted with what they did. We're delighted with the finished product and they did what they said and even more. They remodeled our bathroom, took out the tub, put in a shower, retiled the floor, put in new fixtures and we're just really happy with it. I would give them an A+. The job that they did was outstanding. We picked out the colors and the way they did it was unbelievable, it was really good. It was the least costly of the three estimates that we got.”

Review by
11/10/2014

“They really did a good job, but we had a little dispute in the middle of it. They knocked out some power in our house and tried to say they didn't do it. I probably wouldn't use them again but they ended up doing really good work. They responded to my request for service in a timely fashion. I think I'd give them a B. They tried to solve it. I'm not sure if I would recommend them to my friends or associates if they inquired. I think I'd be neutral on that.”

Review by
11/10/2014

“They did an excellent job. They were super polite and they were very neat and they did the job well as far as I was concerned. They did a tile floor and a tub surround on tile and part of the wall on tile. I found out about them because my sister had used them in Canton and she was very satisfied with them. She had a shower fixed. I had someone previously do my shower and I was more impressed with her work than I was with mine. I would give them an A.”

Review by
11/10/2014

“They did a great job. We had two bathrooms where they had to remove tile and some carpeting from both bathrooms and replace it with all new tile. They were very clean, they did their work when they came in and didn't bother us. They got the job done, it looked good and I felt comfortable with them working here too. I'd give them an A+.”

Review by
11/10/2014

“There was a major tile repair and shower tub/pan replacement. They were very aware of being clean by putting drop cloths down. I would give them a B- because they were doing tile work and we had some existing that matched perfectly and some new tile that did not match perfectly and I put notes on them and gave specific instructions on what tile to use and where we would see them, and they mixed them up.”

Review by
11/10/2014

“MISSING AUDIO”

Review by
04/16/2014

“Impressive Tile did a new floor in our bathroom, and they also tiled around the tub and did a brand-new shower. We are very happy with them. They did a terrific job. They were responsive and on time, and I liked their top-quality work. I’d give them an A+.”

Review by
04/15/2014

“Impressive Tile redid our bathroom. They took it apart, tiled it, and installed new fixtures for the shower and sink. They were responsive, efficient, and respectful. It was a positive experience—I couldn’t have asked for more. They’re A+.”

Review by
03/26/2014

“They replaced the shower pan in the bottom. They pulled that out and put tile and cut the pieces to match the space that they left. So they did fine. The job took a couple days. I would probably use them again. I would tell another homeowner they did a good job. I'd give them a B. I think if they had given me more advice in the beginning, I would've been happier. I think I made some bad choices. They could've advised me better.”

Review by
03/26/2014

“They completed the job. They renovated my bathroom. They put in tile and they put in a shower pan. I'd give them a B. I had some painting done. They painted the bathroom and they could've did a little more prep work before painting the wall. There were some blemishes in the wall where you can see a hump and some debris underneath. The grout line in the shower, when they did the tile, the color consistency wasn't all the way there. They could've did a little better on that.”

Review by
03/26/2014

“The tile job finished up my kitchen renovation. The guy I dealt with was Kris Baran, the owner of Impressive Tile. I was very happy with them. I was happy with the estimate, the timeliness, and the professionalism, and I was happy that he could send me the quote as a PDF. When I changed the tile, they came down on the price. We went pretty basic with subway tile. I was happy with the workers, too. They were clean, sober, and competent, and they worked well as a team, although one worker threw a curve at me. He told me we were going to run out of tile, and I couldn't believe it because we had measured twice. It turned out we did have the right amount, but I had to go to the tile shop and get some extra bullnose. I had to have them come back, and when you have them come back for that extra trip, there's that additional service charge. The quality of the work was good. They worked outside when they were cutting to minimize dust. I offered them the garage, and they were always taking their shoes off when coming in and always asking permission. I don't think any of the three workers smoked. On other projects in the past, we’ve had to pick up cigarette butts. I also liked that they communicated. They told me what was going on and asked permission to use the bathroom. Impressive Tile gets an A grade.”

Review by
03/25/2014

“They finished the job. They listened to what I wanted. They did what I asked and they were done in a timely manner. They did some repair and a little bit of tiling in my shower. I'll probably give them a B. I wasn't here during most of the work. I did a lot of the upfront work talking with them, but I wasn't here to see it through. So there was some things lost in translation between what I had told the person I wanted and what the installer actually did. Its just not exactly what I had asked for.”

Review by
03/25/2014

“The work came out alright. They tiled the bathroom, did the floor tile on the shower stall and it all came out good. I received ceramic tile. I actually picked them out of Home Reports. Their customer service was good. They did what they said they were going to do. That's what made it great.. I'd give them a B. Some of the craftsmanship could have been a little bit higher quality. It wasn't bad, but some of the joints, could have been a little but smoother, just being meticulous.”

Review by
03/25/2014

“They pretty much came to work on time and did very good, quality work, and of course, the employees were very, very nice, very professional, and very polite. Overall, it was a very good experience. The customer service was good—it really was. I chose them because I saw their name in Best Pick Reports. I called several companies, and based on Impressive Tile’s feedback, I thought they might be a good option to go with. They get an A, for sure.”

Review by
03/25/2014

“Impressive Tile replaced the tile after we had some water damage. It was excellent work—A+.”

Review by
03/24/2014

“They replaced the kitchen floor with tile that had linoleum, and they did quite a bit of bathroom work—tiling, retiling, and putting in a new tub. It was a lot of renovation work. They were very quick, and they did a nice job. It looked good. There were just a few chipped tiles, but I let it go. It was a house we were selling, so it was OK. I would give them an A.”

Review by
03/24/2014

“They performed a shower remodel for my bathroom. They demolished the bathroom, put down tiles, put a shower pan in, and did framed glass as well. I followed that book, Best Pick Reports, about the good businesses and everything like that. Impressive Tile earned an A grade.”

Review by
03/20/2014

“I have good things to say about them and I have bad things to say about them. The actual employees that did the work were fabulous. They did an excellent job, they were attentive to detail. When I asked them to change things, they were very quick, to the point, straightforward, and rushed to the store. I had to find some special materials that needed to go in the shower stall that they put in, but that was because I wanted it a certain way. I agreed to do that. They were more than helpful in saying, ‘If you get this kind of piece or if you get this type of thing, then we can do it. This is what we need to get the job done.’ They were very helpful and they were very task-oriented as to what needed to be done. The owner of the company never showed up on our property. He never inspected their work, he never came out to see if I was satisfied, he never set foot on our property except to give us the original quote. I felt like he should've inspected their work and he should have been here the final day. When the shower door was installed, that was a separate company that had to come out, even though he contracted to have the shower door installed. It took about an extra week to a week and a to have that shower door installed, and he expected payment immediately. He was demanding payment and we haven't even used it. We don't know if it works, we haven't turned the water on. For all we know, there could be a rag stuck in the drain and it won't work. That was the final payment - we had put half down and paid for all of the materials, so he was really only looking for half of the labor. We bought all of the materials up front. That was the other thing that was frustrating to me - I had to drive 20 miles away to get the tile, on two separate occasions. He underestimated the amount of tile that we would need to install it, so I had to drive up there a second time to get more tile. While the workers themselves were excellent and they did a fabulous job, the actual owner of the company is not on task and is not detailed enough to understand how to run his business. I would probably say they get a B. I think he hires good employees who are honest and thriftworthy. It's just he doesn't control enough of his business to keep on top of what's going on.”

Review by
03/20/2014

“They like to use the word professional, responsible, punctual, affordable. That sort of thing. They were pretty nice guys, they cleaned up after themselves very well. We enlarged the scope of the work a bit, and they were very accommodating. They weren't' especially helpful with design. Design's not my forte' and they were accommodating. It would be helpful if they gave us some ideas. They also subcontracted out a couple of things. We put a shower in and they had a guy come in and measure, bring out a little countertop for the sink and the glass for the shower. The people they had working with them were great too. They showed up on time, called to let me know when they were coming - all those things that are helpful. I'd probably give them a B+. If they'd helped me more with the design, it would've been an A- or an A. I think I found them through Home Reports. I figured anybody who was mentioned in a publication like that would've been around for a while. I always kind of go by companies that are a little more established versus some of these new people. That owner was definitely knowledgeable and the workmanship was good.”

Review by
03/20/2014

“I love Impressive Tile. They were amazing, and the experience was positive from start to finish. The tile work is beautiful. They were so nice to work with, and they cleaned up every day. I really, really liked them. I’d give them an A+++.”

Review by
03/20/2014

“Their attention to detail was good, and the outcome was good. I'd definitely recommend Impressive Tile. They were referred to me by another company. I would give them an A rating.”

Review by
03/19/2014

“They're currently doing some work for me. They haven't finished yet. They were on schedule and they did the work up to my expectations and they helped me get the things that I was supposed to buy. The customer service is very good. I'd give them no less than a B+.”

Review by
03/19/2014

“The job was done very well. It was an all-around good experience. They were easy to contact, and they always called back. Once they started the work, we ran into a more extensive job than I had planned on, and they were very patient with me while I got together more funds to finish the job. I’d give them an A.”

Review by
03/18/2014

“They did a really good job on the tile work. They cleaned up every day before they left, and everything was left in really good order. Their skill was amazing.”

Review by
11/13/2013

“They worked on my master bath. The quality of work, customer service, and follow-through made my whole experience a positive one. They’re really good at consulting; they helped me make the right choices and were definitely helpful in suggesting alternatives. They get an A+ for sure. I’ll definitely use them again.”

Review by
10/31/2013

“Impressive Tile was very quick, very professional, and very detail-oriented. They tiled a shower for me. The grade I would give them is an A+, for sure.”

Review by
10/31/2013

“I definitely had a positive experience with Impressive Tile. They were very clean. They replaced a tile backsplash in the kitchen. They did a great job. I would give them an A.”

Review by
09/17/2013

“Impressive Tile did a good job when they installed the tile. It was in two bathrooms, and the quality of the work was good. The tilers were good as well. The cleanup was excellent, and everything has held up. I’d give them an A.”

Review by
09/17/2013

“Impressive Tile allowed me to pick out my own tile, which I think probably saved me a lot of money. Then, they installed it for me. They responded to my initial request within a reasonable amount of time. They were very respectful. They did our neighborhood clubhouse, but I'd love to have them in my home. I would give them an A+.”

Review by
09/17/2013

“I thought the overall work that Impressive Tile did, the finished product, was really good. What I was not pleased with is that they actually cut the tiles inside and got dust all over the basement. They did not follow up on that. We did not call them. It was after the fact. They had already packed up and gone, and I figured there wasn't anything to do. I would probably give them a B-. I don't know if I would recommend them to friends and associates.”

Review by
08/06/2013

“We had some work done on our master shower, and they did a great job. They did everything we asked them to do, and they were very polite. I would give them an A—definitely.”

Review by
08/06/2013

“Impressive Tile was fantastic. They did some tile work in my kitchen, and I had a great experience. I’d give them an A.”

Review by
08/02/2013

“Impressive Tile was professional and helpful. They redid the tile and installed toilets in three different bathrooms. They also took a tub out and made it into a shower. They’re an A+.”

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