Giovanni's Tile Design
9th year as a Best Pick
certified company
Based on 155 reviews
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Verified Workers' Comp
9th year as a Best Pick Call
"Our goal is always to have a project finished before we start the next. This ensures that we give homeowners the attention to detail and the service they deserve. I believe in my way of conducting business: 'Be polite. Be on time. Do good work. Clean up.' We take care of our customers."

Giovanni Laucella | Owner
Company Information
Services Offered
Giovanni's Tile Design installs indoor and outdoor tile, mosaics, inlays, and glass tile and also completes mud work. The company specializes in installing imported tile and offers a one-stop shop for redesign project needs. Giovanni's Tile welcomes customer input during project design.
Services Not Offered
The company does not perform tile repairs.
Giovanni's Tile Design offers a lifetime labor warranty.
Company History
Giovanni Laucella, who has more than 35 years of experience, owns the operation with his sons Silvio and Antonio. The brothers learned installation from their father, who started working with tile in their hometown of Nusco, Italy.
Areas Served
North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell, Alpharetta, Johns Creek & Cumming, Cobb/Marietta
A selection of 155 homeowner reviews:
“My experience with Giovanni's Tile Design was amazing. It was more than perfect. The timeliness and everything was amazing. I've been recommending them—A++.”
“They redid our master bathroom—new shower tiles, floor, countertop, and sink. In our other two bathrooms, they did new tiles, floors, and countertops. They were wonderful, and I'm so glad that we went with them. They're craftsmen. I'd give them an A+. I've recommended them to a lot of people.”
“My experience was extraordinarily positive. I liked everything from design to installation—everything was fantastic. It's A+.”
“It was absolutely positive. 100 percent. I've already recommended them several times. They were very helpful, and they did a beautiful job. They were prompt and followed up. It was A+.”
“It was very good. They did a very nice job. I'd say A+. The quality of work was excellent. They mainly did more of the design. They were punctual and very accommodating. I'd recommend them highly.”
“My experience was extremely positive. I'm extremely pleased. I'm the second owner of a property where they did an extensive rehab job. Giovanni came and the guy who came out to help me is named Silvio. One time, I needed to have something fixed that wasn't working properly, and Silvio came out promptly to fix it. I was prepared to pay him and he said, 'Sorry this is basically under warranty.' The second time, I asked him to come out and do something that he'd had nothing to do with. This was in the kitchen and he had a very clever solution for what I needed. I've had two interactions with him. One of them, he knew from the beginning that he was going to be doing the work for free—I didn't. He still was very prompt and again he refused payment when he could have accepted it, and I never would have known the difference. The second time was for a small job where he actually did great work. Both times, very responsive, very helpful, and very professional. The workmanship and the creativity of the tile installation in our apartment are exceptional. It was kind of craftsman's approach, and only a craftsman could have done the installation. A+ across the board.”
“He did mirror work for me. It was very good, and I would give them an A. Everything was perfect, everything was very good. I'm highly likely to recommend them.”
“I bought a product from them, and somebody came out here to install it. I'm very happy. They were excellent, an A+.”
“We hadn't done anything yet, but they've got me in line. I've used them before. They were absolutely fantastic. I redid a whole bathroom and they had to take the shower stall down to the studs. They did a fantastic job.”
“Excellent, we were thrilled to death with the work they did for us. No complaints at all.”
“I give them an A+. They did kitchen, countertop, and backsplash.”
“They put in a backsplash. I give an A+, it was a very good experience. They did a great job and were very professional. They did it in a timely manner, so we were very happy with the outcome of the work. It was a very good experience. We definitely would like to recommend them. They were very professional and it seems that they know their business very well.”
“A+ overall. It was a complete bathroom renovation.”
“They installed a tile floor. I give them an A+.”
“They did work replacing a shower. I give them an A+. It was great work. I've done a lot of renovations to my house, and my shower is probably the nicest thing in my house, truly. It really was good.”
“It was very positive. He installed two panels of porcelain in a shower for us. It was an A+. Their punctuality, cleanliness, and expertise were very good. I'll definitely recommend them. I like the way that they handled the business. They were very courteous and they understood the problems that they were facing. They handled it very well and very professionally.”
“We had tile done in three different areas of the house. I give them an A+.”
“My experience was very positive. They're very professional, very clean, and they know exactly what to do. They know what to suggest. They make sure that they got plastic on the carpets, and cardboard on the wood floors. They clean up after themselves. They call and tell us when they're going to be there, and they're there. They continue to provide and update us all through the job. I give them an A. I've already recommended them to my neighbors, and they've already done a few jobs. I continue to recommend them in every chance I get.”
“They did a great job; we were very pleased.”
“I give them an A. They responded to my emails and phone calls promptly and did everything I wanted.”
“I'm very satisfied with the work they did for me. No complaints at all.”
“He did a nice job in our bathroom. No complaints.”
“We have used Giovanni's Tile Design since 2000 or something like that. They did the backsplash in our kitchen, and they did just an excellent job. I had them do my powder room last summer. They are artisans. I think that their customer service is excellent. I do have one little situation that I'm waiting on. Silvio is one of the employees there, and he did my bathroom upstairs and made suggestions for what would look good. He has a great eye. He came out and looked at my basement. I have a room that's plumbed, and I wanted to have a shower and a toilet put in there, so he was going to give me an estimate, but he hasn't gotten back to me yet. I would give them an A+.”
“They redid our master bathroom. They were very good. They are craftsmen in their trade, so they do beautiful tile work. We had used them before on a previous home. I'd give them an A+.”
“I had a bathroom done by Giovanni's Tile Design. They do the best tile work I've ever seen. The quality, attention to detail, and craftsmanship made it the best experience. I picked them because I saw their storefront. They're A+.”
“We've used them before—this was the fourth major project we did. The quality of the work and the quality of the products they use make us keep going back to them. They've done two bathrooms, a kitchen, and an entry foyer. I interviewed three companies, and I liked Giovanni's Tile Design the best—I liked their representative who came and spoke with me. I'd say they get an A+.”
“They're great. They do all my high-end tile, and they've done it for years. They're my guys when I need some good tile work done. They're always an A+. I've never had a problem with them.”
“Their workmanship was wonderful. I've dealt with the whole family—the son, the daughter, and the dad—and everybody was just great. They were very professional, and they always contacted me back. The communication was really good throughout the project, and so was the timing—when they said they would be there, they were there. I chose them because I drove by their shop. I would rate them as an A.”
“They had creative ideas—they came up with ideas that we hadn't considered before that were very good. The quality of work was excellent. A co-worker recommended Giovanni's Tile Design, and I'd give them an A.”
“They're still working on our latest job. This is the third job that they've done for me. They do excellent work, and I'd rate them as an A.”
“Giovanni's Tile Design is excellent. I like the personal touch and the attention to detail, and the quality of their work was second to none. They did my bathrooms in the basement and a whole floor in the basement. I did all the stuff in phases with other contractors as well, so it probably took a little longer, and it was a pretty big area for the floor. He had to mud it and tile it, so there were a few steps. I'd give them an A+ for sure.”
“They're all good. Giovanni's Tile Design gets five stars. I've used them quite a few times—he's a good guy. He did a good job. He's done marble tile and some granite work for me. I'd give them an A+.”
“The quality of work and the workmanship made them a good company to work with. They put the travertine in. The guarantee that they have for the labor and the material made me choose them over another company. I would give them an A+ for the quality of work.”
“They didn't wreck the whole house, which is a good thing, and they do very good work. They clean up after themselves. They did an entire bathroom. I was referred to them by a tile person. They're an A+.”
“They were nice and professional, and they did what they said they were going to do. They bent over backward to work me in. I was on very short time frame, and they came through for me. They did really good work. They did a pretty large porcelain backsplash in my daughter's kitchen. I chose them because they're local in my neighborhood. I'd give Giovanni's Tile Design an A+.”
“He did some tile work for me about six months ago. Actually, I'm waiting for him to call me to do some more because he did a good job. I had a chip in my granite, and they were very professional and fixed it to where I couldn't even see it. It was great—they are A+.”
“The quality of the work was great, and the communication was great, too. They're a local company, and when we went in, they were very personable and knowledgeable. I would definitely say they get an A+.”
“I'd give them a good grade. I was satisfied—A+.”
“They were friendly and efficient, and they spent a lot of time with us. We bought tile from them, but they did not actually install our tile. They had good customer service. I think we were doing a kitchen renovation, and we were just looking for a tile company, so that's how we found them. I would give them an A.”
“Their work is exemplary, and they were all very nice people. We redid my entire bathroom, so they did the floor and the shower. When I went to the showroom and talked to them, and when they came out here to talk to me and see what I needed done, I could tell that they took their job seriously—they were interested in craftsmanship. We'd give them an A.”
“They did my kitchen backsplash. They were quick, and they did a good job. I had gotten another estimate, and they said it was going to take them three days or something, but Giovanni's Tile Design came in and did it in a day. I was very happy. I'd give them an A grade.”
“They do very good work. I think they were amenable to our ideas of what we needed to have done, so they were flexible. They retiled and installed a walk-in shower. It took probably no more than a few days. Giovanni's Tile Design gets an A.”
“They did a very, very good job with the tile work, and they were very clean. We had a backsplash and bathroom tile done. They were recommended to me, and I would say that they're an A.”
“They've been really easy to work with, and there haven't been any surprises, so that's been very nice. We know an executive at Home Depot, and he recommended them—he had dealt with them before. I would grade them as an A.”
“Giovanni's Tile Design did beautiful work—they're true craftsmen. They put wall-to-wall tile in. They're really proud of what they do. They were the only people we talked to who didn't skimp on the quality, and they were very personable. They're the best. I'd give them four A+'s.”
“Giovanni's Tile has done three remodels for us, and we love them. They're a wonderful family. Their workers just have kind of an old-school, hardworking ethic, and they're meticulous about their jobs. I'd rate them as an A+.”
“Their selection is outstanding, and the customer service is exceptional. I would highly recommend them. They're A++.”
“They took hardwood floors out of a powder room and replaced them with tile. Their knowledge and expertise in their field were evident, and the quality of work was excellent. They get an A+.”
“Giovanni's did some work for me, and they are definitely an A-grade business.”
“Giovanni's did a wonderful job. I had a small job that was unusual—it was behind my stove, and it was actually granite, not tile work, but it was done very well. I would rate them as an A+ company.”
“They have done two things for me; they have done tile flooring in the kitchen, and they also did the walkway in front of my house. I heard about them through a contractor for a kitchen I redid a couple of years ago. I would give Giovanni's an A+ because they are excellent.”
“I liked their workmanship—everything was top-notch. They retiled a laundry room floor for us. We heard about them because they're close by. I haven't had to call them back for anything. They deserve an A+.”
“I think Giovanni's gives excellent service. They have an excellent selection, and they are very timely and very helpful. I would give them an A rating.”
“I really liked the work that they did, their promptness, and the personalities of the entire staff. They did my master bathroom floor and the tub. The customer service was excellent. I had no problems, so I did not have to call them back for anything. I'd give them an excellent rating and would certainly refer them. I would grade Giovanni's an A+.”
“We love Giovanni's. I'd recommend them to anybody, because we love them—I would say only good things about them. They're timely, too. They've earned an A.”
“They did some tile work for me, and they did a magnificent job. They took a shower out and redid the tile. I would recommend them over and over and over again. I would rate them an A+.”
“They did a tile backsplash in the bar. We had some extra tile left over, and he put it up in the butler's pantry for me, which was nice. They had good customer service; they were on time and polite. I would give them an A+.”
“Giovanni's did the backsplash in my kitchen. They were very responsive and timely, and they helped me through the process, because I'd never done that before. There was another lady who I knew had used them, so I decided to go with them, and I'd give them an A+ across the board.”
“They are a great vendor—we've actually referred them to some other people already. We're very satisfied with their work and their customer service. They tiled our kitchen; we did a full kitchen renovation, and they came in and did our backsplash. We were looking for a very unique tile; we had gone to their competitors, but they didn't offer that. When we found Giovanni's, we knew right away it was the right choice. They were so patient when working with us to find the right tile. We went to their office maybe four times over a few weekends in a row—just constantly going back and forth. They let us take samples home to put up on the wall, and they made sure we were happy with what we chose. Then, during the consultation—when they came out to look at what we were doing—they made recommendations that really helped us with our planning. It was a very positive experience. I would absolutely rate them as an A+.”
“They did a great job. The Giovannis are a very nice, very professional, and very knowledgeable family. They didn't actually do any tile work for us, but they did the design work for us, and they did very professional hand drawings. We definitely recommend the company and refer them to others. They deserve an A+.”
“They did a little job for us—a kitchen backsplash area. I liked their people, their quality of work, and the soundness of their advice. We had a small piece that wasn't correct, but it was fixed straight away. They were recommended to me. I would give them an A+.”
“Giovanni's did a good job. Everything was fine. We had to have him come back out once, and he did—we didn't really have an issue; there was something that we saw, but he came back out and corrected it. I would give him an A rating.”
“They did a backsplash in our kitchen. They have been very great to work with. It was kind of funny—when I got home after they had laid the tile, I saw that they had laid the design the wrong way. I was like, 'Oh, my gosh, that is wrong.' They were so good about it, because they could see that I was stricken. The tile was setting up as we spoke, but they got on the phone and got the tile taken off. They got it all corrected, and the supervisor came over right away. I was impressed with how they handled what could have been a bad customer situation. Since then, I've used them. I've bought tile from them for numerous other jobs, and they have always been very helpful. We recommend them. I also like that it's a family-owned business—that is nice; you don't see that much anymore. They are a good group. I would give Giovanni's an A+, absolutely.”
“We did a tile backsplash for my kitchen. They were just very easy to work with, and they have great ideas. I had no problems and did not have to call them back for anything. Their customer service was great. I would definitely recommend them, and I would give them an A—definitely.”
“I would give Giovanni's an A grade.”
“They are presently doing some work for me—we are on the third bathroom, and he's done two already. He's also done some minor stuff—there were two major jobs and one small. In one bathroom, he took out the tub and changed it to a standing shower with glass doors; in the other, he did the floors, a vanity, and just about everything else. He is doing another one now, and that is going to be a complete job like the second one, too. They are a good family.”
“They did an excellent job when they put up a backsplash in our kitchen. They were professional craftsmen of the highest order. They were very meticulous. If I needed tile work again, I would definitely use Giovanni, and I wouldn't hesitate to recommend them. A+.”
“I liked everything about Giovanni's Tile. They did an excellent job, and they were very professional. I'm probably going to have them do some work in my kitchen as well, so I'm going to have them come back. I'd give them an A+.”
“Giovanni's Tile is an A+ company. We have used them twice; the most recent time was for a backsplash in the kitchen, and the first time was for our master bathroom. They helped us pick out the tile because we were having trouble with that. Their craftsmanship and installation are just extraordinary.”
“They're very personable, extremely competent, and knowledgeable. They're in and out, and they do a complete job. We had a powder room gutted and redone. We chose them because we had received good feedback from a friend of ours. When you go into the store, the daughter of Mr. Giovanni is incredible; she makes you feel very comfortable and explains everything. They have a really nice storefront where you can sit down and talk through everything. I haven't had to call them back pertaining to any of the work. I would rate them as an A+.”
“I used them twice, and they were awesome. I was extremely pleased with them. They were creative, helpful, and prompt. They did a great job and were thorough and clean”
“They're very professional. We interviewed five companies that were provided by the tile supplier, and we decided to go with Giovanni's. They did the floor and wall tile in our bathroom renovation. I haven't had to call them back since the work was completed—everything's perfect. They get an A+.”
“They have a good selection, and their design services are very good. Their installation is very good too. I would say it was an excellent experience. I think they deserve an A+.”
“I liked the selection, the customer service, and their expertise in installation. They did a tile backsplash in my kitchen. We haven't had to call them back since the work was complete. I'd highly recommend them. They get an A+ from me.”
“They did a kitchen backsplash for me. I liked their attention to detail and their exceptional customer service. I'm a general contractor, so I heard about them in the industry. It was the second time I've used them, and I would recommend them without question—A+.”
“I was having a whole bathroom renovation, and the bathroom had to be gutted. I was lucky enough that they were willing to do that. They had to do absolutely everything, and they did a wonderful job. They are very professional. There were no issues—nothing negative that I can say about them. The technician, Silvio, always called me Ma'am. They're very respectful. They are OK with the animals, too, so I didn't have to remove the animal from the home. I have to give them an A+.”
“They came out and moved really quickly. They did a great job—I had absolutely no problems with it. I love the kitchen floor. I heard about them in Home Reports. They deserve an A.”
“They did a super job and did it nicely, quickly, and efficiently. It was an upstairs bathroom and shower. I'd recommend going with them. They did a great job. It was excellent.”
“It's the second time we've done business with them. They're prompt, they do a good job, and they clean up their mess and leave. They came and resealed our bathroom showers. I haven't had to call them back pertaining to the work. I would highly recommend them. They should get an A.”
“They're very professional, and the quality of the workmanship is excellent. They're flexible, too; a lot of other companies I got bids from didn't have as many suggestions to work with as Giovanni's did. I haven't had to call them back regarding the work. I would say it was a medium-sized job. They basically took out all the glass around the shower, retiled the whole shower for me, and put the glass back. They did some repair work on the tile in my upstairs bedroom in a separate job, too. I'd give them an A.”
“Several years ago, Giovanni's Tile did our bathroom and our kitchen, we were happy with them. They did Travertine for us. I still like the tile. They did the floor in the whole shower, one of our bathroom floors, and the backsplash in our kitchen. It was very good—they did a number of jobs, and I was satisfied with all of them. I would grade them an A+.”
“I liked their customer service and their honesty. They installed a backsplash in our kitchen, and I haven't had to call them back at all. I'd rate them an A+.”
“They were family oriented. They cared about my home, and they were very cautious about the things in my home when they were going in and out of the house. They listened to our needs and what we wanted, and they were knowledgeable on what they were doing. They did tile in our master bathroom. The designer who built our home had all the tile put on incorrectly, and there was mold, mildew, and leakage. Giovanni's came in, removed the tub—which wasn't even put in correctly—rebuilt the whole area, fixed all the issues, and tiled that whole area. They're A+.”
“I was very satisfied with their work. I've called them back several times for other things. They've done tile work in my bathroom, some plumbing work in the kitchen and the bathrooms, and we've talked to them about doing some stonework in our foyer. It is a small, family-owned business, and they're very easy to deal with; it's on a first-name basis. You contact them, they return your phone call, and you can set things up whenever you like—very responsive. It's just an easy business transaction with them. The only issue was that they put a faucet in, and after a couple of weeks, the faucet loosened up a little. I contacted them, and they were here the next day and fixed it. They're definitely an A+.”
“They were professional, and their work looks real good. They did a backsplash. I found out about them through word of mouth from my brother-in-law. They were A+.”
“I ended up using Giovanni's Tile for a backsplash in the kitchen. Everything went well. They did the work quickly, and they did quality work. The customer service was very good. There was a little issue, and they came back the next day. When they took out the electrical outlet to tile around it, two wires had crossed in the outlet, so it wasn't working, and they came back and fixed it right away. It was A work.”
“I used Giovanni's Tile. In my personal experience, the service was very good. I am not a tile specialist, so I probably can't speak for competency because I'm not qualified, but they seem to be very friendly and hardworking. I would rate Giovanni's Tile an A for the quality of work overall.”
“They're very thorough. They do good, clean, neat work. They're professionals; it's a family company. I have only good things to say about them. They've done a master bathroom for me within the last few months. I would recommend them, and I'd give them an A. They do very good work.”
“Giovanni's helped me make sure I picked out the tile I wanted for my bathroom floor. They installed it well, completely, and on time, and they made sure I was satisfied. They did a bathroom floor. I would recommend them. They get an A grade.”
“They put a backsplash in my kitchen. They just delivered on everything they said they would do, and they were really buttoned up on their installation. They're actually a family-owned business; it was the family that came to install it. I would use them again for sure. I would rate them an A.”
“I liked their service, the outcome, the good job they did, and their good quality. They replaced the tile in my kitchen. They're, overall, very good. It's a small, family shop, and I think they're good. I'd give them an A.”
“The person I dealt with actually went out of his way to help me. There was a little bit of an issue with the product that had been ordered by a plumber, and when the technician had to deal with it, he said, 'Oh, no, no, no. You don't need to call and speak to them. I'll deal with it. It's my responsibility. I'm taking it on. I'll call them. I'll follow up. I'll set up the next appointment.' And he actually took over as opposed to leaving me to call the plumber and get it figured out. We had a leaky shower, and they reinstalled our tile so that the shower did not leak. I heard about them from our shower door company. I would recommend them no matter what. They get an A from me.”
“They showed up when they said they were going to show up, and they did a good job. It was a big job—they redid the shower and the tile on the floor and in front of the tub. I'd use them again. I'd give them an A.”
“They did a good job; they were accurate. They put the tile on the balcony last year. They did a job for one of my neighbors, and they referred Giovanni's to me. I haven't had to call them back since then. I'd give them an A.”
“It was all just fine. They came out to do some last-minute things for me, and they did a good job. It was a small job. I'd say they were an A.”
“As a general contractor, they've done a lot of work for us. It's mostly been fine. We've known them for a long time; we have our ins and outs, but we always make it work. The work is done right, there's no doubt about that. They're professional. They do what they do, and they do it well. We keep them busy, and they stay busy. We put different demands on them, and it always works. Overall, I'd give them an A.”
“The main thing to say is that they are very, very honest. It's a family-run business, so the people that give you the quote are the people that do the work, and the people that manage the work collect the money. It was just a good experience in general. They were honest, quick, clean, and very helpful. They made other suggestions for me too. It was very, very helpful. It's probably the best experience with a contractor I've had at my home in Georgia since I've been here. We found them, I believe, through Home Reports. They deserve an A+.”
“They did a backsplash for my kitchen. I couldn't possibly praise them any higher—on a one-star to five-star scale, I'd give them six and a half. They were on time, they did the job as advertised, and they did it for the quoted price. They were efficient, friendly—pick a positive adjective, and I'll attest to it. Everything they did was top-of-the-line—A+.”
“They were in quick, and they did what they said they would for the price they had set—no ifs, ands, or buts. It wasn't that big of a job; it was an inside bathroom. They came out and gave me an estimate, tore up the floor, put it down, and cleaned up everything quickly. I will use them again. I found them through a referral. I would recommend them to others; I actually already do. I would grade them an A.”
“I like that they were clean. They kept the worksite pretty clean, and they made sure none of the dust and usual construction junk made it into the rest of the house. They worked on a bathroom right off my bedroom, so they made sure my bedroom didn't get messed up, and they cleaned up the worksite every day. It's easy to tell that they pride themselves on a precision install. I think the price was kind of high, but I think we definitely got what we paid for, which is good work. It was a very nice install, and the materials were top of the line—again, you get what you pay for. It wasn't cheap, but they had good stuff, and they were pretty proud of their work. They've actually been pretty good about remaining in contact. We had a grout line open up in front of our Jacuzzi, and they came by and fixed it up pretty fast, nice, and clean. They get an A+.”