Sir Grout
2nd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 259 Surveys
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Compiled Score: star star star star star
Sir Grout has received 5 out of 5 stars (A-rating) based on 259 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Sir Grout offers long-lasting solutions to dirty grout, caulking, and hard-surface flooring. We provide restoration of grout, stone, and other hard surfaces for homes and commercial spaces to achieve like-new results at a fraction of the cost of replacement."

Dan Lundstedt | President & Owner
Company Information
Services Offered
Sir Grout cleans and seals tile and grout; colors and repairs grout; and hones, polishes, and cleans stone. The company's additional services include caulking, stone color enhancement, stone countertop sealing, and application of slip-resistant material.
Company History
Dan Lundstedt founded the Chicago Sir Grout location in 2005. The local company is family owned and operated.
Distinctions
The Chicago Sir Grout location won Sir Grout's Franchise of the Year Award in 2010, 2011, 2012, 2013, 2014, and 2015.
Employee Information
Sir Grout employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Sir Grout states that it uses the latest sealant technology and grout products that meet or exceed all ASTM and ANSI standards.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was fine. Sir Grout is pretty fast and neat with their work and did a great job, no complaints. Overall, I would give them an A+. I would recommend them.”

“They were just fast and accurate. They did a great job. I'd give the overall experience an A+.”

“I had a positive experience. They were on time and the work they did was excellent. I had no complaints. I would recommend them.”

“They were just knowledgeable and fast and everything was great. I would grade them an A.”

“Sir Grout did excellent and I have no complaints.”

“I think everything was done very professionally and I would highly recommend them to anyone. I'd give them an A.”

“I've used them for years so nothing's changed. Everything's still great. I would give them an A overall. I would recommend them. I always do.”

“The gentleman that came and did it, he explained everything, he was very thorough, he kept straight on the job and the results were great. Very informative. I'd give them an A. I would recommend them.”

“They were great. I'd give the overall experience an A-. I have recommended them.”

“The owner was very attentive as far as making sure everything was fine and the follow-up was great. I'd give them an A-.”

“I liked they were very thorough and explained what they were going to do. And they were detailed in their follow up as well. I would grade them an A. I would recommend them.”

“I'd give them an A and I would recommend them.”

“They said what they were going to do and they followed through and that is the number one thing. I would grade them an A. I would recommend them.”

“They were fine. No complaints. I would recommend them.”

“I would give Sir Grout an A.”

“It was fine. The quality of the work was good. The technician they sent was very talented. I'd give them an A. I'd recommend them.”

“It was a very good experience.”

“This was the third time we've used them. They're timely and it was all good. They get an A.”

“I thought they were there on time, they were professional, and they did a good job.”

“They were accurate with the quote. They were quick with the job. I still like it over a year later. I would give the overall experience an A. I would recommend them.”

“Everything was fine. I'd give them an A. I would recommend them.”

“Sir Grout did an excellent job and cleaned up very excellently when they left. I'd give them an A+. I would definitely recommend the company, and if I need more work, I will call them.”

“They did a great job, and they listened to our feedback. They arrived on time. It looked fabulous. They're an A company.”

“The Sir Grout technician that came to do the work was just fantastic and super helpful.”

“We had our master bathroom shower regrouted on the bottom and sealed on the walls. They were on time and knowledgeable, and everything turned out great. I'd give them an A+.”

“They were great—A+. They were punctual, and they knew what they were talking about. They were quick and efficient when they arrived and worked on the tile. The end result was good.”

“The guy who did it, he did a good job. I'd give him an A+. He was punctual. He was an expert. He had a lot of experience. They did a marble floor refinish. I will highly recommend this company.”

“The crew were timely. That was probably the best thing. They said they were going to come at a certain time and they did, so it worked out. I'd give them an A.”

“They did tile and grout in the bathroom. I wasn't home. My husband was there, but he said they worked hard, they were courteous, and they cleaned up after themselves. Everything went smoothly. From what I know, it was excellent with no complaints.”

“That was great. We've actually moved since then. It was great. It was excellent, with no complaints, and I'd be likely to recommend them to a friend.”

“They did a great job. We're very happy with them. It was excellent. I have no complaints, and I'd be likely to recommend them.”

“I have a rental property with actual stone and grout. They went in, and they cleaned everything and sealed it. The guy was on time and did a great job. He communicated well. He told me what was going on. They did the work fast, and it was exactly what I was promised. That was good. The tech and the woman who came out and gave the bid was amazing. Again, they came on time, so it was nice. It was a pleasant experience all around. They get an A.”

“I had the bathroom refinished—the bathtub. I'd give them an A+.”

“They did a very good job. They came in. There were some issues. I wasn't there when they did the work, and when I came back, there were some things that weren't done to my satisfaction. They came back and rectified it and did a very good job. I'd give them an A+. The quality of work, because they came back again, I'd have to drop it down.”

“It was great. They were A+. They re-tiled and re-grouted a bathroom and a couple landing areas in the house.”

“I'd give them an A+.”

“I'd rate them A+.”

“I'd give them an A+. I've used them plenty of times. They're great.”

“I'd give them an A+. They just did some grouting.”

“They're an A+. I would definitely recommend them. What stands out to me is that they did everything right. They were very helpful and cordial. It went very smoothly.”

“The service tech was very professional, on time, very friendly, and did a good job. I'd give them an A+ for the most recent work.”

“I'd give them an A+.”

“They re-grouted between tiles in a bathroom. It was an A. A little bit of mold came back in a few spots but they did a better job than other people. I don't remember any problems with punctuality. They were clean. They demonstrated pretty good expertise.”

“I have no complaints. They're fine.”

“The work was fine. I would give them an A.”

“They have really great customer service. They were on time. They did a really nice job of cleaning everything up. It was quick, easy, and an overall good experience. They did a great job. I'd give them an A.”

“I'd give them an A.”

“They were great. I have no complaints. They were fabulous.”

“I used Sir Grout in Chicago over a year ago. They're an A.”

“Sir Grout was here eight months ago. I have no complaints.”

“Sir Grout was an A.”

“They re-grouted the shower and re-caulked the corner in my kid's bathroom. I'd give them an A.”

“I had no complaints.”

“Sir Grout was good. They were fine. I had no complaints.”

“We had a master bathroom re-gutted. My tenant was there, and we were pretty happy; so I'd give them an A. There were no complaints.”

“I had no complaints.”

“I didn't personally interact with them. My mother-in-law was home while they were doing their work. But they showed up the day they said they would, and everything was good. They're an A. It was clean, and, as far as expertise, everything was good. Everything seemed good.”

“It's fine. I had no complaints. My client used them. I'm a real estate agent, and I've recommended them to several clients, but I've never used Sir Grout myself. I've never had a complaint from one of my clients.”

“They showed up, and they did the work. My wife was at home during the work, so I wasn't there, but she told me everything went well. I had no complaints or issues.”

“I had no complaints.”

“They were just quick, efficient, and no fuss. They get an A.”

“They did a good job. I'd give them an A. I'm in real estate, so I'm definitely having them do my own home. I had them do this for an investment property, and I'm going to have them do my home, so I'd definitely recommend them.”

“They were very professional. They did tile and grout cleaning. I'd give them an A.”

“I've used them before at a previous residence. I thought they did a good job, a thorough job, and provided good explanation of things I needed, didn't need, maintenance schedules, and that sort of thing. I'd give them an A.”

“They did the job. They were clean. They did a good job. They get an A.”

“I had them come to do two different jobs. They were fine. They sealed my granite. I'd give them an A.”

“They did tile and grout cleaning for me. They came in, did what they needed to, and they were gone. I just needed to get my marble floors polished. I'd give them an A overall.”

“They did tile and grout cleaning for me. They were quick, efficient, and clean. I'd give them an A.”

“They did tile and grout work for me. The rep that came out to give us a quote was very nice and very personable. She came back very quickly with the quote, too. Then the guy who came out to do the work did a good job. The work's guaranteed. Not really through any fault of theirs, but there was a problem with some of the tilework in the bathroom because our floor's uneven. It's guaranteed for a year, so I contacted them, and they came straight out and tended to it again. I'd give them an A.”

“I had no issues. I had to have a shower resealed. I'd give them an A.”

“We had work done at our house and at an apartment. It was very nice. I wasn't at the apartment when they did it, but they do very nice work. They're very pleasant. They pick up after themselves and are very clean when they're in the house. They're definitely an A. We haven't had any issues. I would recommend them.”

“They were very nice. They did a little tile and grout cleaning in the bathroom, and they replaced some tiles that had cracked and sealed the shower area. It was one man. He was very good. He did a good job, cleaned up, and did it in the time they expected. They're an A.”

“They did tile and grout cleaning and some pretty extensive caulking. It was just one gentleman, and he did a very good job. I'd give them an A.”

“We just used them for tile and grout cleaning. They were very detail-oriented, and then they also followed up to make sure their work was still holding up. I'd give them an A overall. The first time they came, there was a little cracking, but they followed up to make sure it was OK, and they came out for free to fix it.”

“We used Sir Grout for a bathroom. They glazed the tub and put the coating on the new grout. It's worked out great so far. I'd give them an A.”

“They did tile and grout cleaning for a master bath. The person who came out was very professional. It was just one gentleman. I'd give them an A.”

“They did work at our old place. They did tile and grout cleaning, and they replaced some caulk. The guy was there on time. He was quick, and it was good. I'd give them an A.”

“We just used them for tile and grout cleaning, and a little bit of re-grouting. They were just nice and fine. I'd give them an A.”

“They did some grout replacement. It looks better than when he came. I'd give them an A.”

“They were here redoing the grout in the master bathroom shower and then some other caulking in the bathroom around the tub and the sink. Everything was as I expected. The guy arrived on time, seemed to do a good job, and everything looked great. It was much cleaner afterward. They did a good job. I'd give them an A.”

“They were here replacing some grout. They just did a good job and were quick. I'd give them an A.”

“They did tile and grout sealing. I'd give them an A.”

“They were re-grouting three bathroom walls, and they put in some caulk. I'd give them an A-.”

“Their service, and the quality of the job, made it a positive experience for me. I'd give them an A- or A.”

“Everything was fine. I'd give them an A-.”

“We used them for tile and grout cleaning. I think they just did a really good job of meeting my expectations. They did what they said they were going to do, and they did it in a day, and there were no issues. I'd give them an A-. There were some minor issues with the grout, but nothing to freak out about.”

“They did a very good job. I actually need to have them come back out. I would use them as a repeat customer.”

“It was great. They did tile and grout cleaning for me. It was just good. It took a lot longer than I thought it would, but it was a good job. I didn't think it was going to take that long, but he really did a nice job.”

“Sir Grout did an OK job.”