Sir Grout
6th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Sir Grout has received 4.3 out of 5 stars based on 309 customer surveys conducted through Our Research Partners.
5
206
4
32
3
40
2
19
1
12
6th year as a Best Pick Call
"Sir Grout offers long-lasting solutions to dirty grout, caulking, and hard-surface flooring. We provide restoration of grout, stone, and other hard surfaces for homes and commercial spaces to achieve like-new results at a fraction of the cost of replacement."

Dan Lundstedt | President & Owner
Company Information
Services Offered
Sir Grout cleans and seals tile and grout; colors and repairs grout; and hones, polishes, and cleans stone. The company's additional services include caulking, stone color enhancement, stone countertop sealing, and application of slip-resistant material.
Company History
Dan Lundstedt founded the Chicago Sir Grout location in 2005. The local company is family owned and operated.
Distinctions
The Chicago Sir Grout location won Sir Grout's Franchise of the Year Award in 2010, 2011, 2012, 2013, 2014, and 2015.
Employee Information
Sir Grout employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Sir Grout states that it uses the latest sealant technology and grout products that meet or exceed all ASTM and ANSI standards.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
2502 N Clark Street Suite 314
Chicago, IL 60614
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Sir Grout has received 4.3 out of 5 stars based on 309 customer surveys conducted through Our Research Partners.
5
206
4
32
3
40
2
19
1
12
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/01/2022

“They were Uber professional and did a great job”

Review by
10/01/2022

“Great job.”

Review by
10/01/2022

No review comments provided

Review by
10/01/2022

“Not satisfied with the result in our master shower where the epoxy used is pulling away from the tile joints and moldy.”

Review by
08/16/2022

“The first tech that came out did not listen to my issues. He selected a grout color for the wall seams that was way too light and did not match the grout color of the actual tiles. He said it was dry darker…it did not. Looks like a eyesore. Seal was broken in less than a month. He also asked me to sign the work order without putting a leave time on it…said he would fill that out later. My guess is that he was taking all the time he saved doing a shoddy time for his own personal time. My second technician was amazing. There was nothing he could do about the wrong color wall grout…but he did listen to my problems. He suggested going off “brand” with a wet look sealant that would darken the floor tiles. He said that it would create a slippery surface but explained that since the shower tiles are not smooth it would not be an issue. He was 100% right. I still have the eye sore of the wall seams but at least the sealant is holding up well.”

Review by
08/15/2022

“Phenomenal customer experience from first call to end result. I’ve used Sir Grout multiple times now to fix problems and act as a trusted advisor on subjects I know very little about.”

Review by
08/15/2022

No review comments provided

Review by
08/12/2022

“I would recommend as they were good work with and a fair price and overall they did a. Ice job. That being said make sure you do a final review of the hard to see and detailed places before they leave.”

Review by
08/10/2022

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08/08/2022

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08/08/2022

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08/08/2022

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Review by
08/08/2022

“I HIGHLY RECOMMEND Sir Grout for stone, tile and grout care!”

Review by
08/08/2022

No review comments provided

Review by
08/04/2022

“Sir Grout was very responsive. The person they sent out was knowledgeable and definitely improved the look of our stone foyer area.”

Review by
08/04/2022

“On time, efficient and kept owner informed during process”

Review by
08/04/2022

“I’ve used Sir Grout before and come back because they are always responsive, reliable, and professional.”

Review by
08/04/2022

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08/04/2022

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08/03/2022

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Review by
08/03/2022

“The technician was professional, efficient, and polite. He went over the work with me and answered all my questions.”

Review by
08/03/2022

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Review by
08/03/2022

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Review by
08/03/2022

“NEVER. Awful job. Awful attitude. Damaged our stone on purpose after we complained and they had to come back. Sloppy job. Messy work area. Damaged our wood floors. Skipped steps. I would never ever recommend them to anyone and I would advise everyone considering to hire them to look elsewhere.”

Review by
02/19/2022

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Review by
02/16/2022

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02/14/2022

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02/12/2022

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02/12/2022

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02/12/2022

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02/12/2022

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02/11/2022

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02/10/2022

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02/10/2022

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02/10/2022

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02/10/2022

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Review by
02/10/2022

“The crew was great and did a fantastic job.”

Review by
02/10/2022

“They did a great job and took my grout from ugly to nice.”

Review by
02/10/2022

No review comments provided

Review by
02/09/2022

“They did a good job and price was reasonable. I didn't feel that it looked as good as I hoped it would, and they had to come back twice.”

Review by
02/08/2022

“They did an excellent job.”

Review by
02/08/2022

“Sir Grout did extremely high quality work. The guys were conscientious, and courteous. I didn't mind having them in my home to work. They did an outstanding job, and cleaned up after themselves.”

Review by
02/08/2022

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02/08/2022

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Review by
02/07/2022

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02/07/2022

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Review by
02/07/2022

“I would recommend.”

Review by
02/05/2022

“They were very professional and did a great job.”

Review by
02/05/2022

“My original situation was less than ideal, but management went above and beyond to fix all issues!”

Review by
02/05/2022

“I am very happy with service. They did a good job!”

Review by
02/05/2022

“They were great! They did a fantastic job!”

Review by
02/05/2022

No review comments provided

Review by
01/31/2022

“The person who I contacted was very professional. They did a great job. I was happy with the intake.”

Review by
01/28/2022

“They were great and answered all of our questions. I would definitely recommend them. It made a big difference.”

Review by
01/27/2022

“The entire experience was great and both of my bathrooms look beautiful like brand new.”

Review by
01/27/2022

“They do an amazing job! It is a great way to refresh your bathroom or kitchen without replacing the flooring.”

Review by
01/27/2022

“We had 1/2 of a shower and bathroom floor regrouted. Some additional gaps and cracks were also filled in on the fly when I asked for that. The work is quality. The person who did the work was thorough, careful, and easy to talk to. The scheduler was also attentive and helpful. Our bathroom looks way better now!”

Review by
01/27/2022

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Review by
01/27/2022

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Review by
01/26/2022

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Review by
01/26/2022

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Review by
01/26/2022

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Review by
01/26/2022

“They were great.”

Review by
01/26/2022

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01/26/2022

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01/26/2022

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01/26/2022

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01/26/2022

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01/25/2022

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01/25/2022

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01/25/2022

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01/25/2022

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01/25/2022

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01/22/2022

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01/20/2022

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01/19/2022

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01/19/2022

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01/19/2022

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01/19/2022

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01/19/2022

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Review by
01/19/2022

“They did an excellent, thorough job. They were realistic on what could be done with a repair, and delivered that and a cleaning as promised.”

Review by
01/19/2022

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01/19/2022

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Review by
01/07/2022

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01/07/2022

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01/07/2022

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Review by
01/07/2022

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Review by
01/07/2022

“Grout does stain and look dingy over time. Sir Grout effectively revived our bathroom tile and our sunroom floor with their excellent work.”

Review by
01/07/2022

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Review by
01/07/2022

“Owner was rude, estimator must not have known how to price, follow-up workers did not do the follow-up work but said they did. The owner charged for doing follow-up work that never got done by the workers who lied about doing the work. Had to find another company to re-do their work so that my floor could be as presentable as it was before they attempted to restore my grout.”

Review by
01/07/2022

“Misdiagnosed problem. Workers mistakenly overruled initial misdiagnosed, performed even less work. Came back for further work which also failed. We lost are money and had to redo the bathroom, removing tile, drain, subfloor, drywall, etc due to further damage from the problem.”

Review by
01/07/2022

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Review by
01/03/2022

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01/03/2022

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01/03/2022

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Review by
12/27/2021

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12/27/2021

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Review by
12/27/2021

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Review by
12/27/2021

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Review by
12/27/2021

No review comments provided

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