Oasis Landscape & Irrigation
18th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 474 Surveys
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Compiled Score: star star star star star
Oasis Landscape & Irrigation has received 5 out of 5 stars (A-rating) based on 474 customer surveys conducted by Best Pick Reports.
18th year as a Best Pick Call
"For 29 years, we at Oasis have been committed to providing outstanding customer service above and beyond the call of duty. Customer satisfaction is our absolute priority, and our customers return to us again and again for this very reason."

Kevin Paulen | Founder
Company Information
Services Offered
Oasis Landscape & Irrigation installs individually designed new sprinkler systems and maintains and repairs existing systems. The company also offers full-service landscape design and installation as well as design and installation of landscape lighting systems, drainage systems, and hardscapes.
Warranty
New irrigation installations come with a full one-, three-, or five-year warranty option.
Company History
Husband-and-wife team Kevin and Darlene Paulen founded Oasis in 1989. Darlene runs the service department.
Distinctions
Founder Kevin Paulen is a past board member of the Georgia Green Industry Association.
Additional Information
Oasis Landscape was featured on DIY Network's Yard Crashers in 2013.
Licenses
LVG104877
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They came when they said they were coming. They were courteous, and they did excellent work. They did some updating of my irrigation system and my landscape twice. I'd give them an A+ overall.”

“They were here on time, did a great job, and explained what needed to be done. I believe that was it—sprinklers. I'd give them an A+.”

“I've used them now for a couple of years for my irrigation system. They open it up and close it, and I haven't had any issues. I'd give them an A. I'd be extremely likely to recommend them. That's how I found them, there were several people on our street who used them.”

“Oasis did sprinkler system maintenance—turning the systems on and off and minor repair. I've been using them for a long time, and I feel they are reliable. Just been using them for a long time, and I like their work. I would grade the overall experience with an A. I would very likely recommend them to friends and colleagues.”

“They did a sprinkler system. They were quick and did what they said they were going to do. Nothing else particular noteworthy or memorable from the customer service experience. I would grade the overall experience with an A.”

“They did fine. I would say they just flushed out our sprinklers. I mean, it was a pretty cut-and-dry job. I'd give them an A overall. I mean, they did everything perfect.”

“They do excellent work. I have no complaints with them. They did work on my sprinkler system.”

“They were fine. I have no complaints. Oasis did a great job, and they did everything they were supposed to do. They just did work on my sprinklers.”

“It was good. I thought they were very professional, and they were able to get the work done very quickly, so they did a very good job. I have really no complaints. One of my sprinkler lines had gotten very badly damaged, so they repaired that, and then our sprinkler head was not working, so it was pretty minor sprinkler repair. I'd say A+.”

“I've had a couple of experiences with them, and they were very professional, responsive, made the repair, and reliable. In this environment trying to find somebody that will actually follow through on the work and the appointment and everything, I hate to say that shouldn't be taken for granted so my experience with them is they're very professional. The work was good. Irrigation, both times I've used them it's just been irrigation work. I'd grade them A+.”

“They were very thorough and explained to me what they were doing. I had a sprinkler service before them that I was not pleased with. I am going to continue to use Oasis. I'd give them an A+. I was very pleased with them.”

“They were very well with their communications. They did sprinkler repair for me. I'd give them an A+ overall.”

“We had a very good experience with them. We just thought they did a good job in our yard. You know, we were looking for someone like that. They did the sprinklers. I'd grade it an A+. I thought it was very good. We were very pleased.”

“I liked their professionalism and their design ideas, creative. They did an irrigation system for me. I would grade the overall experience with an A. I would likely recommend them.”

“I hired them a year ago to do some irrigation work at my house in Marietta. They adjusted some spray heads. They did it right. The guys were well trained and showed up on time. I'd give them an A.”

“I really liked everything—the management, the office, everybody. We've used them for years and years. They just did sprinklers. I would grade the overall experience with an A.”

“No complaints. They worked on my irrigation system.”

“They always do what they're supposed to. They did my sprinklers. I'd give Oasis an A overall.”

“They did a very good job. They came out in a timely manner and fixed our sprinkler heads and our sprinkler system and did everything we asked, and everything went well. I'd give them an A. I would definitely recommend them. I was about to call them again.”

“They did work on my sprinkler system. I would recommend them.”

“They do a good job for me. You know, I mean it's pretty much everything I've dealt with them on—you call them, you get a good response. They come quickly. If there's a problem, they service it. We've never really had a problem with them. We've had them for a number of years servicing our sprinkler system. I'd grade them an A. I have recommended them, and I will continue to.”

“They may have come and worked on the sprinkler, he did. Everything was fixed. I'd give them an A.”

“They were on time. Most of the contractors aren't. They did sprinklers. I would grade them an A.”

“They were very deliberate and very thorough. They fixed some irrigation areas. I would definitely recommend them.”

“They replaced some sprinkler heads, pretty basic stuff. They showed up on time. I felt like they were looking out for my wallet. They suggested some things that we could do that would save us some money so that was good. I'd give them an A overall. I already have recommended them.”

“We were 100 percent thrilled with Oasis. It was sprinkler system work, and everything was great. They were very efficient, knowledgeable, and fast. It was A+ work.”

“They do a fantastic job. They do sprinkler system work. They show up when they say they're going to show up, they finish the work when they say they're going to finish, and their employees are very professional and knowledgeable. I would give them an A+. I'm quite pleased with them.”

“It was perfect; those are the nicest guys ever. I had just bought a house, and they took the time to show me about the system and get it started up. I would give them an A+.”

“The guy that came was super knowledgeable, very helpful, and instructive. They did sprinkler system work, and it was very good. I'd give Oasis an A.”

“I always have a positive experience with them. My sprinkler was not working. It would work on some days, and other days it wouldn't. It's really old. They ended replacing the controller. They picked some heads, and they noticed that some weren't working at all and some were putting out too much water. They fixed that, so I would give them an excellent grade.”

“They were thorough and knew what they were doing, which is always a plus. They were replacing the irrigation system. I would give them an A+.”

“I think they did a great job on the sprinkler. Overall, I'd say they were A+.”

“I thought that they were good about calling and confirming the day before the appointment. They show up in the time span that they say they're going to arrive. I thought the irrigation work was good, although they left a little debris. I'd give them an A+. I've used them three times now.”

“It was a great experience. They came out when they said, the guy was professional, he acted very quickly, and he obviously knew what he was doing. He communicated what he was doing and did everything that I asked him to do. He did an irrigation startup for the spring. He replaced some heads and checked the whole system to make sure everything was OK. I would give him an A+, especially with the efficiency in which he moved about. He wasted no time. He got here, he worked, boom. He got everything taken care of and left. The quality of work, customer service, punctuality, cleanliness, and expertise were very good.”

“They're always courteous, polite, friendly, and prompt. They were fixing a broken sprinkler pipe. I would rate them A+.”

“They're always very helpful; they come and do a good job. It's sprinkler system work. They're an A+ company.”

“Oasis was a fine company. They installed the sprinkler system, and they come and turn it on and off. I had zero complaints with them.”

“They did what they said they were going to do, and they did it in a timely manner. It was sprinkler system work. I'd give them an A.”

“Oasis is the only irrigation company I've ever used. They were easy to work with and on time. They're an A.”

“They did irrigation work for me and completed everything. It was an A-grade experience.”

“They were really nice, quiet, and did what they were asked to do. They were repairing a sprinkler system, so they did irrigation work. I'd give them an A grade because I'm assuming they did it right.”

“They did good work, they communicated well with us, and they kept their appointment time. It was sprinkler work. They're an A company.”

“It was a good experience because they did good work. They came out when they said they would, and they did a good job. They did a sprinkler system. I'd give them an A.”

“They were professional. They did sprinkler system work, and they get an A.”

“They came on time, they did the work that was needed, and that thing's completed. It was irrigation work. I'd grade them A.”

“They did what they said they were going to do and worked hard. They did irrigation. I'd rate them A.”

“They were very professional, so I think they did a very good job. They actually came back when we mistakenly thought that one of the heads had been left behind. It was flagged. We thought they had an exchange-free head on it, but they actually had done it. They just didn't take the flag off of it because it was on the side of the porch, so they were nice enough to come back, even though it was our fault that we called them back. We would use them again if needed. We'd give them an A.”

“They were on time. The turnaround time between the appointment and when they came was good. It wasn't a long wait for them to get someone to come out. They were doing irrigation repair. They'd get an A.”

“They fixed an irrigation system that I had attempted to have fixed twice before by another company. They did A work.”

“They did a number of things, and as far as I can tell it was a big improvement. They solved the problems that we presented them with. They were doing work on my sprinkler system. Based on what I know, I would have to call this an A.”

“They did the sprinklers, and I have no complaints.”

“I haven't had any problems with them. We just moved into the home, so I've only used them once, but they set up my irrigation system for the spring, and they'd get an A from me.”

“They were right on time. They were the ones that originally installed the sprinkler system on the property, so I called them back, and they did a nice job. I would give them an A overall.”

“They've been servicing our irrigation system. They came out in the winter, flushed the system, and turned it off. Then they came back in the spring and turned it on. I needed some sprinkler heads replaced that I wasn't aware needed to be replaced. They did the work, they were very friendly, and I was very happy with the work. They'd get an A from me because when they came out and turned the system on, they realized that my gardener's days had changed. My gardener's days were the same days that the sprinkler came on, and I had forgotten to ask them. They made a special trip to come back and change the days.”

“They were efficient. They fixed some sprinklers out in the yard we had some sprinkler heads that needed fixing. I'd rate them A.”

“They always do what they say they're going to do. They did irrigation work, and I'd give them an A for it.”

“They came when they were supposed to come, they did the work in a very reasonable amount of time, and they came back when something wasn't right and fixed it. It was sprinkler work. I would give them an A overall.”

“I like them because they came when I needed them to come because I had an emergency. They did the sprinkler system. It had sprung a leak, and it was leaking a lot of water. They came out there and did all that they could do that day, which was shut the water off and stop the leak, and then they had to come back with more parts. The guy showed up when he said he would, did what he was supposed to do, and fixed the yard back like he was supposed to, because it was kind of tore up. I would give them an A for sure.”

“They put in a sprinkler system. I'd give them an A because there was some stuff but it got resolved.”

“I think that they weren't able to resolve my problems, but they're professional, so they worked hard to try to figure it out. They were trying to get my sprinkler system working. I can't say I don't have any issues because my stuff isn't working, but in terms of service I think they're an A company.”

“They were very good. They fixed the problem very quickly, and that's all we need. They were repairing several items. They get an A.”

“I thought they were really capable, and their communication skills were good. They did a bunch of different things for us. They were replacing different sprinkler heads, and there were zones that were out. I would say they're an A.”

“We've been pleased with the work they've done on the sprinkler system, so I would evaluate them positively. I'd give them an A because I haven't seen any problems with it since the work was done.”

“I liked their promptness, the quality of the work, cleanliness of their cleanup, and it was an all-around good experience. I would not hesitate to use them again or recommend them to somebody else. They fixed the sprinkler system, did some upgrades to the sprinkler heads, and things of that nature. I think I would give them an A.”

“I have used them for years. They come on time and do good work on the sprinklers. I would give them an A.”

“I had a very positive experience. In fact, after the first repair, I called them back to do some additional work and replace some heads and stuff for me. I would give them an A. I didn't have any issues, and I would definitely recommend them.”

“The service technician was very good, and he did what I asked him to do.”

“I think the best thing about Oasis is that their customer service representatives are relatively easy to reach through email or the telephone if there's a problem. They've done lawn maintenance and a sprinkler system for us.”

“They were great. They came to determine where there was a leak in my sprinkler system, and then they did a checkup and an overhaul of the system. They replaced a few minor parts. I think they are a great company, and I would recommend them highly. I'd give them the highest grade.”

“I had a positive experience. They came when they said they were going to come, and they got to the job and completed it. It was the spring opening of the irrigation system. I had some concerns, but they addressed them, and it's been fine. They were referred to me by my landscape gardener. I'd grade them as an A.”

“I've used Oasis Landscape & Irrigation for about 10 or 12 years. They've installed a sprinkler system for us and serviced it every year. They turn it on when the spring starts, and turn it off when the winter starts. I had a positive experience with them. They come when they say they're going to come, and they do what they say they're going to do. They're an A.”

“I've used them a number of times, and they always do a nice job. I think they know what they're doing, and they do it. They find some problems that you don't know about, and they tell you about it, which I always like, too. Mainly they do sprinkler systems. They installed one a number of years ago for me, and I had them come out just to kind of check it over and replace a few of the parts. They adjusted them and so on. They came out and did that, and they did a nice job. Oasis Landscape gets an A.”

“They were pretty nice. They did sprinkler and filter repairs. I would give them an A. They did a good job.”

“It went great, and I was very pleased. They turned off our sprinkler system before the winter came, and they came back in the spring to reset sprinkler heads and turn the system back on. I liked the people that came out, and the customer service and all of that was just fine. I had no problems, and we'd use them again. To me, they're an A.”

“It went great. I like everything about them. They did sprinkler work. I'll give them an A.”

“Oasis Landscape did sprinklers for me. I'd say they get an A. They were quick and did good work.”

“It's great. I've been using them for several years. They take care of all my little squeaky things and fix my little leaks, and they do a great job. In May, I had a leak in the control box, and they found it and fixed it. They got my sprinkler system started up. I would give them an A.”

“It went well. I'm happy with the positive experience. They repaired a leak and changed all the valves out in my irrigation system. They get an A from me.”

“They did a great job with no problems. We relocated two sprinklers, and I think there were probably two others that were not working. They got those to work, and that was pretty good. Oasis Landscape & Irrigation is an A.”

“They did what I needed them to do. They repaired a sprinkler head, and I was happy with the customer service. One of my neighbors recommended them. I'd rate them as an A.”

“They did irrigation with me, and they were just fine. It was a positive experience—they fixed my problem. Their customer service was just fine. Somebody who did work for Oasis Landscape & Irrigation recommended them for irrigation work, so that's how I found them. They were good. They fall in the A category.”

“It was a positive experience, definitely. They're reliable and very dependable, and they do quality work. They've done an irrigation system. The customer service was responsive, and they followed up in a timely manner. I would grade them as an A.”

“The whole experience with them was really great. They installed outdoor lighting and adjusted all of my irrigation. The customer service was good. I was referred to them. They get an A.”

“Oasis put in the system originally about 20 years ago. The guy came out twice to turn the system on and do some corrections that I needed. Then, they came back about a month ago to reactivate it for the spring. They're professional and very thorough. I'm very happy. An A grade is fine for them.”

“I had a positive experience with them. They came out quickly and did what needed to be done. I had a burst pipe that they fixed. They were quick to get things scheduled, and they got there fast. I looked at the Best Pick Reports book to find them. I'd give them an A.”

“It was a positive experience, definitely. They came out, got our system set up for the summer, and turned everything on. They come when they say they're going to come, and if there's a problem, they always come back without any hesitation. We've been very satisfied with them. I would rate them as an A.”

“They are always incredibly professional. They always show up on time and remind us when we need to do our winter shutdown and our spring opening. They do the sprinkler system and irrigation, and their service is A+++.”

“Oasis Landscape is phenomenal. They fixed my irrigation system because there was something in the pressure gauge. They're a grade-A company.”

“I had a great experience with Oasis. They did everything we asked them to do and a couple extra add-ons. I would recommend them to anyone. They were hired to fix the very large irrigation system at our office, and they earned an A+++ grade.”

“They do high-quality work and showed up on a timely basis. They checked out my irrigation system to see if I had any leaks and to make sure it was ready for the summer. They get an A+.”

“Oasis ended up doing the work for me. They installed an irrigation system. They did it very quickly, and they completed it. The quality of the work was excellent. The workers that came out did very well, and I would give them an A+ grade.”

“They did everything they said they would. In addition to being overall helpful, they told me what I had, they suggested I do something additional, and they explained it and it made perfect sense. I will continue to use them. They did the winterization of my sprinkler system and installed what I called a blowout valve, because I didn't have one, and then in the springtime, they turned the system on and tested the system. I got them through the Best Pick Reports, and I'd give them A+.”

“I like that they're always prompt. They're always pleasant, and they're very, very knowledgeable. They installed a sprinkler system, and they always do maintenance. Their customer service is excellent. I have had to call them back for issues, but it wasn't their problem, it was mine. I had a water leak, but they were able to get that fixed for me while I was out of town. I would rate them as an A+.”

“They arrived on time. I asked them what time they would be here and gave them an indication on the phone when to get the job done, so they budgeted enough time to take care of everything. They're polite, they looked after themselves, and everything is working well. I thought it was good customer service. We used them for two or three years. We used to use another company, and we had bad outcomes two times in a row, so we decided to change. I don't remember how we came to Oasis, but we love Best Pick Reports, we use it and tell our friends about it, so it's possible we got it from there. I would give them A+.”

“They did my irrigation work and some maintenance. I think we had a situation with a broken pipe, installed by another vendor. I had to call Oasis, and they showed up right away and repaired it. They're excellent. I'd give them an A—now, I'm with Oasis.”

“Oasis fixed my sprinkler system, and I think they did a good job. I think I got them out of the Best Pick Reports. They repaired the sprinkler system. I'd give them an A+. They were good—I didn't have any issues.”

“They did a very good job. I had a new driveway put in, and when they put in the driveway, they broke the irrigation system. So, they had to fix some heads, and I'd give them an A+.”

“It went very well. They're a good company. They did some repair to an existing irrigation system, and I would rate them as an A+ company.”

“I had an irrigation system that was using too much water. I had other companies out to diagnose the problem, but they couldn't—Oasis figured out and resolved the problem. The technicians were kind and responsive. Even when one thing was set wrong, they came back out and took care of that. They stand behind their service. They're an A+.”

“Oasis Landscape & Irrigation did a repair for an existing irrigation system. They finished in a timely fashion. Actually, it was fairly quick. They were able to replace the sprinkler head and get the system back up and running. Everything with the system has held up fairly well, so I would give them an A+.”